Project coordination jobs
ID: 1542 Operational Manager – Central (West Midlands Northamptonshire and sorrounds)
Service: Central Region
Salary: Grade 4 Point 34 – 38: £42,140 - £46,240 FTE per annum (£33,712.00 - £36,992.00 per annum, pro rata)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based with travel to various locations across Norfolk, Waveney, Suffolk and East Sussex.
Hours: Part time (29.6 hours per week).
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are seeking a highly skilled and dynamic manager to provide operational leadership for services in the Central region of England. You will have overall responsibility for the safe, high-quality, and financially sound delivery of services across the west Midlands and Northamptonshire.
You will bring proven experience in managing services for children, young people, and families with complex needs - such as neurodiversity, special needs and disabilities, and family support concerns. You will also have a strong track record in leading, managing, and developing staff teams while maintaining high service standards.
In this role, you will build and maintain effective relationships with key stakeholders in the region and contribute to the development and growth of Family Action’s services and strategic ambitions.
Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
Responsibilities:
Leadership & Line Management
· Provide leadership and line management to service managers and project leads.
· Oversee recruitment, supervision, and staff development in line with Family Action policies.
· Foster a high-performance culture and provide operational cover when needed.
Financial Oversight
· Manage service budgets to ensure sustainability and value for money.
· Identify financial risks and contribute to business planning and service development.
Operational Delivery & Quality Assurance
· Ensure services meet strategic goals and comply with quality, safeguarding, and data standards.
· Lead on new service setup, performance monitoring, and continuous improvement.
· Embed service user participation and report Social Value outcomes.
Strategic Growth & Business Development
· Support regional strategy delivery and contribute to tenders and funding bids.
· Build partnerships, promote services, and help coordinate events to share best practice.
Main Requirements (for details check the job description and person specification):
- Lead delivery of key projects and high-quality services.
- Manage teams, operations, and new service setups.
- Oversee and lead safeguarding and quality assurance within services
- Champion service user involvement and feedback.
- Monitor performance and drive continuous improvement.
- Balance operations with strategy
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Sunday 7th September 2025 at 23:59
Interviews - week commencing 15th September and 22nd September - dates to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full address on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Project Support Officer
Contract Type: Permanent
Hours: Full time 37 hours
Salary: £24,627 to £27,627
Team: Affordable Warmth Team
Location: Queens Walk Community Centre
Closing Date: Monday 18th August 2025
We have an exciting opportunity for a talented individual to join our team and fulfil this role on a full-time basis, working 37 hours per week.
Working for the Charity Nottingham Energy Partnership has great benefits. As well as competitive pay, good leave entitlement and access to a generous pension scheme, we strive to create an enjoyable, inclusive and progressive work culture where everyone is supported.
In return, we are looking for a climate change or environment enthusiast with great administration skills and a passion for our cause to join our vital organisation.
The ideal candidate
· Do you have project support experience?
· Do you have experience delivering presentations or workshops?
· Do you have excellent administrative skills?
· Are you friendly, with a flexible and organised approach?
So, if you want to step into a rewarding position where you can make a positive impact by helping vulnerable households improve the thermal efficiency of their home then we want to hear from you.
We have a longstanding commitment to climate change, and we want you to be a part of a legacy that ensures a sustainable future. What’s more, with flexible working options among an array of benefits, you’ll be supported to grow and thrive in your role.
About the Role:
This is a great opportunity for the right candidate to play a significant role in the business operations of the Charity. As a Project Support Officer, you will be the first point of contact for households, providing excellent customer service.
Good communication skills are a must, alongside a proactive approach to problem solving. Previous experience in a similar role delivering presentations, also providing quality administrative and customer service support would be desirable and would make you a valuable contribution to our small, friendly and dedicated team.
Benefits:
As an employee of NEP you will be eligible for:
· Our attractive package which includes 24 days annual leave
· Public holidays
· Hybrid home working
· A 5% employer contribution pension (in line with auto-enrolment rules)
· Staff appreciation days, annual team away day and company social events
· Employment assistance package
Closing date: Monday 18th August 2025
Please note there may be occasions where we close the advert before the closing date and therefore encourage you to apply as soon as possible.
Nottingham Energy Partnership is committed to promoting equality and diversity to people regardless of age, gender, religion, belief, race, sexuality or disability.
Registered Charity Number: 1091513.
Are you passionate about supporting young people and want to help drive meaningful change? We’re looking for a proactive and organised Youth Projects Coordinator to join our dynamic Fearless team on a 12-month maternity cover contract. This is a unique opportunity to play a central role in a national youth-focused initiative that makes a real difference.
Working part-time (22.5 hours per week) in a hybrid role based out of our Head Office, you’ll support our network of Outreach Workers across the UK, build partnerships with youth organisations, and help professionals feel confident sharing the Fearless message. From delivering presentations to analysing key data and supporting our digital content, no two days will be the same.
We’re looking for someone with excellent organisational and communication skills, who’s comfortable with data, digital tools, and engaging with a wide range of stakeholders. If you're ready to bring your energy, creativity, and commitment to youth empowerment, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for 2 organised and dedicated Project Workers who have a strong empathy with single homeless people, to coordinate our intensive housing management services across our South London boroughs.
You will be joining a small , friendly registered charity and registered provider with a supportive team.
Job purpose
The Project Worker will be responsible for the delivery of a responsive intensive housing management service to clients allocated by the Team Leader.
The central aim of the role is to support homeless clients temporarily living in CLHT placements to become as independent as possible and to facilitate timely move-on into independent living settings.
This will be achieved through regular client-led keywork sessions and in close collaboration with external partners.
The Project Worker will coordinate the day-to-day smooth running of each house they are responsible for.
Duties and responsibilities specific to the role
Intensive Housing Management
- Responsible for a broad range of housing management activities, including signing up new residents, issuing licensing agreements, delivering new client inductions, occupancy management and eviction / abandonment.
- Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.
- Work collaboratively with the Finance team to coordinate rent/ service charge collections
- Carry out regular occupancy checks.
- Maintain accurate and timely records related to housing management activities, within the requirements of GDPR.
- Maintain a healthy and safe environment and encourage clients to take individual responsibility for their living environment and for positive relationships with fellow residents.
- Ensure the accommodation where clients live is clean and maintained to a high standard, in line with CLHT property standards.
- Ensure the accommodation meets all legal and statutory health and fire safety requirements
- Work in close collaboration with the Maintenance team to ensure all repairs and maintenance issues are correctly reported and resolved.
- To promote and encourage client participation in the Intensive Housing Management process and to act as advocate for clients when necessary.
- This includes leading regular house meetings and encouraging clients to become ‘resident representatives’.
- To document each visit to projects, detailing tasks undertaken, any changes that have occurred and other relevant information.
- Manage antisocial behaviour and clients complaints in line with our Anti-Social Behaviour and Complaints procedures.
- Liaise with senior managers to ensure complaints are addressed in a timely manner.
Health and Safety
- Adhere to best practice in meeting the requirements of health and safety legislation in all aspects of the organisation’s work.
- Ensure you undertake required health and safety training.
- Comply with Health and Safety requirements and conduct all activities in a manner which is safe for yourself and others.
- Ensure you follow the Lone Working Policies and Procedures - making full use of the IT Lone Working tools made available by CLHT
- To report and record any accident or incident which may occur- no matter how minor - whether to clients or staff, follow RIDDOR reporting procedures, report to the police where applicable in line with policies at all times.
- To report immediately to management on any aspect of a service user’s placement that may warrant an investigation or urgent action.
Keyworking, Support planning, risk assessment
- Ensure all clients have a robust risk assessment, needs assessment and support plan which identifies and meets their needs as far as possible within the remit of the service.
- Use the SMART process to ensure all actions from keyworking are followed up.
- Develop client engagement techniques, being creative in your approach to encourage client participation in the keyworking, support planning and risk assessment process.
- Always ensure that clients are provided with the full range of information required to make informed decisions which encourages freedom and empowerment.
- Signpost and refer to external statutory and voluntary sector partners where necessary
- Develop and maintain positive working relationships with all key partners, escalating any concerns about partner agency engagement to your line manager.
- Maintain up-to-date, GDPR-compliant records on CLHT IT systems, including clients signed copies of all keyworking, support planning and risk assessment documents.
- Develop and maintain a thorough working knowledge of Adult Safeguarding
Team Working
- Foster a positive team culture, being supportive of colleagues
- Participate in minimum monthly one-to-one supervision and team meetings to assist you in carrying out your duties.
- Perform in line with policies and procedures, including drawing to the attention of senior manager’s matters concerning capability.
- Support apprentices and volunteers, ensuring that their skills are utilised to support quality service delivery.
- Work to meet team targets.
- Support new team members in progressing through an induction programme
- To advise of any ideas which may enhance or improve the level of service delivered
Other
- No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description.
- Willingness to work flexibly in response to changing organisational requirements.
- Keep managers informed of all significant issues relating to and affecting service delivery.
- Ensure compliance with CLHT Equality and Diversity policy & procedure
- Ensure Client Information is stored in line with Data Protection and Confidentiality guidelines.
- Attend regular meetings as directed by management.
- Adhere to the Company's medication policy at all times, and ensure that medical emergencies are dealt with appropriately.
Person specification
Knowledge
- Working knowledge of the welfare benefits system, particularly in relation to clients accommodated in intensive housing management settings
- An understanding of the common reasons for homelessness amongst single homeless people with support needs
- Knowledge of other key partner agencies, such as Probation, Community Mental Health Teams , Local Authority homelessness services , the Refugee Council
- Knowledge of the principles of Adult Safeguarding in a housing setting
- Knowledge of and commitment to the principles of the Equalities Act
Skills
- Able to develop a quick rapport with clients, particularly those who may be mistrustful of services and reluctant to engage
- Ability to work under own initiative & maintain enthusiasm for a high level of contact with clients on a day-to-day basis.
- Assertiveness and de-escalation skills
- Able to proactively participate in a comprehensive induction to the organisation and the services provided
- Coaching skills
- Able to cope under pressure, using initiative to manage time and to meet deadlines
- Ability to work within a team, promoting open communication skills and creative thinking
- Proficient IT skills, including Excel and Word and basic keyboard skills.
- Confident dealing with people at all levels; displays appropriate verbal and non-verbal behaviour
- Excellent numeracy & literacy - able to produce clear written records
- Integrity, sensitivity and understanding.
- Approachable, adaptable and assertive.
- Able to recognise learning needs and seek out learning and development opportunities with your line manager
- Is open and honest about mistakes and willing to use mistakes as tools for development
.
Experience
- Experience of working with single homeless clients with support needs , or demonstrable equivalent experience
- Experience of working in partnership with other agencies to achieve effective outcomes.
- Experience of effectively prioritising your workload in a fast-paced environment
- Experience of de-escalating situations where clients have exhibited challenging behaviour
Other
- DBS Check.
- Strong empathy with homeless people, demonstrating a non-judgmental approach
- Commitment to the aims & objectives of the organisation.
Education and Qualifications
- Minimum 5 GCSE’S (A*-C) or equivalent – Including Maths and English.
- Evidence of a commitment to ongoing professional development
- It is desirable for the postholder to have a valid driving licence
The client requests no contact from agencies or media sales.
Join the British Society for Heart Failure, a mission-driven charity at an exciting stage of growth. We're building a new team and strategy to improve care for people living with heart failure across the UK.
This is a flexible and varied role in a small, fast-paced team. You’ll support events, campaigns, communications, and partnerships — making a real impact every day.
Contract: Part-time 0.6 FTE/21 hours pw. Initial one year contract with possible extension or permanent post thereafter
Flexible work pattern: 21 hours pw, spread over 2–5 days
Location: Hybrid, with twice a month London meetings
Salary: £30,000 FTE (£18,000 for 0.6 FTE)
Are you an organised, motivated, and versatile professional looking for a varied and mission-driven role?
Do you thrive in a fast-paced environment and want to make a meaningful difference?
About Us
The British Society for Heart Failure (BSH) is the leading UK charity dedicated to improving care for people living with heart failure. Our work supports education, research, collaboration, and national awareness — all aimed at improving outcomes for the nearly 1 million people in the UK living with this serious condition.
We’re at an exciting stage of growth, with a new team, a new strategy in development, and bold plans for the future. This is a great time to join us and be part of a small, ambitious, and supportive team driving real impact.
About the Role
As our Project Support Officer, you’ll play a vital role in supporting the delivery of our events, campaigns (such as our national 25in25 initiative), educational activities, and stakeholder communications.
This is a varied hybrid role offering great flexibility and the opportunity to work across multiple areas including:
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Event and webinar coordination
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Member and partner communications
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Website and content updates
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Committee and meeting administration
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General organisational support
You’ll be trusted to manage your time, contribute ideas, and help keep our operations running smoothly.
We’re Looking for Someone Who:
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Is highly organised and detail-oriented
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Has experience in admin, events, or communications roles
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Is a team player who can also work independently
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Communicates professionally and clearly
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Is adaptable, curious, and ready to get involved from day one
Bonus if you’ve worked in a charity, membership body, or health-related field - but not essential.
What We Offer:
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Flexible working across 2–5 days per week and a Flexitime Scheme
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30 days annual leave plus 3 days Christmas closure
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Hybrid model with minimal in-person time (2 days/month in London)
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Supportive team culture and a role where your input really matters
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The chance to contribute to a mission that improves lives
Ready to Apply? Be part of something meaningful.
Timeline:
Closing date: 15 August 2025
Shortlisting: 20 August 2025
Task Preparation: 26 August to 1st September 2025
Interviews: 2 September 2025
Feel free to share or tag someone who might be a great fit.
#CharityJobs #ProjectSupport #HeartFailureAwareness #HybridJobs #FlexibleWorking #Careers #Recruitment #Marketing #Events
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POSITION OVERVIEW
The Programme Operations Manager is responsible for the operational delivery of our programmes being delivered to young people aged 8-19. This role ensures consistent, high-quality service provision through effective team leadership and comprehensive oversight of programme activities.
Key responsibilities include direct management of the youth work team and supervision of programme implementation to maintain service standards aligned with organisational values. The postholder ensures operational effectiveness through resource allocation, staff support, and robust quality assurance processes.
Working alongside the Programme Development Manager, this position translates organisational objectives into practical programme delivery through systematic implementation and monitoring. The role involves providing youth workers with appropriate resources and professional support to achieve optimal outcomes for young people.
The Programme Operations Manager contributes to organisational decision-making whilst maintaining hands-on programme management. This balance ensures service delivery meets established standards and regulatory requirements.
The position demands proven leadership capabilities, operational expertise, and commitment to youth development principles within our structured framework.
You will help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.
KEY AREAS OF RESPONSIBILITY
Quality Assurance and Standards Management
· Support the Programme Development Manager to develop, implement, and maintain comprehensive quality assurance frameworks for all youth programmes, ensuring consistent delivery of high standards across all activities.
· Establish quality indicators and performance metrics for programme delivery, conducting regular monitoring and evaluation to ensure continuous improvement.
· Design and implement quality audit procedures, conducting systematic reviews of programme delivery, facilities, and resource utilisation.
· Create and maintain quality documentation, including standard operating procedures, best practice guidelines, and compliance frameworks.
· Ensure all programmes meet regulatory requirements, funding obligations, and sector best practice standards.
· Implement corrective action procedures when quality standards are not met, working with teams to identify solutions and prevent recurrence.
· Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.
Youth Worker Team Management and Development
● Provide direct line management to youth workers and volunteers, ensuring clear role expectations and performance standards.
● Attend Line Managers training and regular sessions with HR Manager.
● Implement robust induction programmes for all new team members, ensuring thorough understanding of organisational values, procedures, and quality expectations.
● Conduct quarterly supervisions and annual appraisal with line reports, providing professional support, guidance, and performance management.
● Conduct systematic observation of youth work sessions, providing constructive feedback and identifying development opportunities.
● Foster a culture of continuous professional development, identifying training needs and supporting career progression opportunities.
● Ensure adequate staffing levels for all programmes, managing rotas, cover arrangements, and resource allocation effectively.
Programme Operations and Delivery Oversight
● Oversee day-to-day operational delivery of all youth programmes, ensuring smooth running of activities and services.
● Collaborate with the Engagement, Communities and Culture Manager to monitor programme attendance, engagement levels, and participant outcomes, implementing strategies to maximise positive impact.
● Collaborate with the Programme Development Manager to ensure all programmes operate within approved budgets, monitoring expenditure and resource utilisation.
● Coordinate programme scheduling, space allocation, and resource distribution to maximise efficiency and participant experience.
● Implement risk management procedures for all programme activities, always ensuring health and safety compliance.
● Collaborate with the Programme Development Manager to oversee marketing and recruitment activities for programmes, working with relevant teams to ensure optimal participation levels.
Safeguarding and Compliance
● Ensure that full compliance with safeguarding policies and procedures are adhered to.
● Implement comprehensive safeguarding training for all team members, maintaining records and ensuring regular updates.
● Manage safeguarding incidents and concerns. In the absence of the Designated Safeguarding Leads liaise with external agencies including social services, police, and other statutory bodies.
● Monitor and maintain health and safety standards across all programme areas, conducting regular risk assessments and safety audits.
● Ensure compliance with all relevant legislation, including data protection, health and safety, and equality requirements.
Data Management and Reporting
● Oversee collection, analysis, and reporting of programme data, ensuring accuracy and compliance with funder requirements.
● Contribute to the preparation of regular reports for leadership team, funders, and external stakeholders on programme performance and quality indicators.
● Maintain comprehensive records of all programme activities, participant outcomes, and quality assurance measures.
● Implement feedback mechanisms for participants, parents, and stakeholders, using insights to drive continuous improvement.
Partnership and Stakeholder Management
● Develop and maintain relationships with local schools, community organisations, and partner agencies.
● Represent the organisation at multi-agency meetings and sector networks, promoting collaborative approaches to youth work, as required.
● Coordinate with external providers delivering services within AYP premises, ensuring quality standards are maintained.
● Build positive relationships with parents and carers, maintaining regular communication about programme delivery and young people's progress.
GENERAL RESPONSIBILITIES
· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues.
· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary.
· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
· Adhere to all The Avenues’ policies and procedures.
· Stay abreast of policy and developments in youth work locally and nationally
· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.
· Undertake any other duties as may be reasonably required within the scope of the role.
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change. Consequently, The Avenues will revise this Job Description as required in consultation with post holders.
ABOUT YOU
● A Level 3 or above Youth Work Qualification is desirable, or experience equivalent.
● Minimum 3 years frontline youth work experience with 8-19 year olds
● Demonstrate significant project management experience.
● Strong people management skills
● Proven ability to design, oversee and implement a youth programme, and experience in leading and managing youth work activities.
● Strong analytical, organisational and communication skills, with a structured approach and ability to be flexibility.
● Experience managing budgets and members expectations.
● Proven track record in creating and building relationships with local partners to enhance a youth programme.
● Understanding and empathy of current issues young people face.
● Strong understanding and knowledge of safeguarding procedures and commitment to safeguarding
Personal qualities:
● Passion for youth work and belief in young people's potential
● Creative thinking balanced with evidence-based practice
● Resilience and flexibility in a dynamic environment
● Ability to work collaboratively and thrive as part of a team.
● A proactive approach, self-motivated and enthusiastic with high levels of initiative.
● A genuine passion for working with young people, with a strong empathy to the vision, mission and values of The Avenues.
The client requests no contact from agencies or media sales.
Sustainable Living Project Manager
Salary: £35,500p.a. FTE
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.
Contract: Permanent
Hours: 37.5 hours per week; 30 hours per week, or another flexible working pattern will be considered
Location: Home based with some travel within England
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent. We recognise the huge contribution that individuals and communities can make by taking action to mitigate the pressing global challenges of climate change, biodiversity loss and environmental degradation.
If this resonates with you, please read on. We have an exciting opportunity for the right person to join our team. We are looking for someone who can work with us to develop and deliver an ambitious audience engagement initiative designed to empower and support people and communities to live more sustainable lives.
Using research insights compiled by our award-winning Centre for Social Innovation, you will pro-actively design, curate and manage an online engagement tool for our large audience of supporters and volunteers. Working collaboratively across the organisation, you will ensure cross-over with our other impactful campaigns and volunteer engagement programmes. You will help design and undertake ongoing monitoring and engagement to ensure that we understand the impact of our offer, and that we can report on it and learn from it. Alongside this, you will work with colleagues to ensure that the project is suitably funded into the future. As the project progresses, there will be additional scope to grow and shape the project dependent on funding.
Environmental change is affecting us all. We want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description and continue to apply.
As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description. We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our worforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
The deadline for applications is 09:00 Tuesday 26 August 2025. We reserve the right to close the application window early if we receive a high number of applications.
For successful candidates, interviews will be held via Microsoft Teams on Monday 8 and Tuesday 9 September 2025. Candidates are requested to be available for 1 hour and 45 minutes in total. If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021.
No agencies please.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day, millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.
About the role
This role plays a key part in supporting the smooth and efficient running of the team’s day-to-day operations. It offers a varied mix of administrative and coordination responsibilities, providing vital support across the organisation and helping to keep processes running seamlessly. From organising travel and meetings to managing internal systems and supporting communications, this role is ideal for someone who enjoys working collaboratively, staying organised, and being at the heart of a busy, purpose driven team.
Responsibilities
Travel and Logistics Coordination
· Coordinate and book travel, hotels, flights, meeting rooms, and refreshments, for team members and organisation-wide activities
· Maintain clear and accurate records relevant to bookings and logistics
Administrative and Systems Support
· Handle ad-hoc administrative requests as required by team members
· Process and fulfil Adobe-related requests, such as document editing, file conversion, or e-signature tasks
· Offer internal meeting and event support for organisation-wide meetings, ensuring they are diarised and attendance is managed
Inbox and Data Management
· Monitor and respond to the Enquiries inbox, ensuring all communications are handled promptly and professionally.
· Oversee CRM data management, ensuring records are accurate, up-to-date, and compliant with data protection policies
Events and Engagement Support
· Assist with planning and delivery of internal events, including logistics, attendee management, and on-the-day coordination
· Coordinate and execute mailouts to stakeholders or members as needed
Compliance
· Maintain the gift and hospitality register as required
· Manage organisational memberships and subscriptions, ensuring timely renewals and accurate record keeping
· Distribute incoming post to relevant departments or individuals and keep records as necessary
Team Support
· Provide support to the Executive and Governance Officer as required in any duties which you could be reasonably expected to perform in line with this job description
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Requirements
Personal attributes you will have
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Discretion when handling sensitive information, including managing gift registers
- Solutions-focused approach with a commitment to delivering high-quality support
- Flexible and adaptable, able to respond to changing priorities
Experience you will have
- Proven experience in an administrative or office support role
- Experience with CRM systems and data management best practices
- Desirable
- Experience using Monday (the website)
- Experience in event coordination and/or project support is advantageous
Skills you will have
- Ability to work independently and collaboratively as part of a team
- Strong organisational skills and the ability to manage multiple tasks and priorities effectively
- Ability to produce accurate, high-quality work
- Proficient in Microsoft Office Suite and familiarity with Adobe software
- Effective written and verbal communication skills for interacting with internal and external stakeholders
- Demonstrated problem-solving skills with initiative in responding to adhoc or changing requests
Knowledge you will have gained
- Familiarity with CRM systems and data management best practices
- Knowledge of confidentiality requirements and best practices for handling sensitive information
- Desirable
- Basic understanding of event coordination and project support processes
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement. We will ensure that we avoid unconscious bias in our shortlisting process by using the CharityJobs Anonymous tool. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
- In your supporting statement, please also include brief examples that demonstrate the following:
- Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
- Your experience using tools or systems to help organise meetings, travel, or internal processes.
- An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role.
Please ensure that your full name and contact number are included in your application documents. This will enable us to contact you if you have been successful to the next stage of the recruitment process.
If you want support applying, contact us using the email address above.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process:
Closing date: 25th August 2025 at 11:59pm
Interviews will take place via Teams on Monday 8th September & Tuesday 9th September
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of essential skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these essential criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the essential requirements for the role and indicate in your application email that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
To apply, please provide the following documents:
• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
- Brief examples that demonstrate the following:
+Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
+ Your experience using tools or systems to help organise meetings, travel, or internal processes.
+ An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role
The client requests no contact from agencies or media sales.
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Supporter Experience Coordinator to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be to support the Supporter Experience Manager in the delivering an excellent supporter experience for individuals across all fundraising activities. This includes projects related to Shooting Star Children’s Hospices Individual Giving programme, supporter journeys and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Supporter Experience Manager on supporter stewardship.
The Supporter Experience Coordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team. They will support in maximising the potential of our fundraising data, ensuring accurate and effective fundraising finance processes, gift aid maximisation and utilising the fundraising database.
About you
If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.
We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification.
The client requests no contact from agencies or media sales.
Locations: Cambridge
Contract Type: 18 Month Fixed term contract
Hours: Full time
Salary: Salary Plan, 66,000.00 GBP Annual
We are currently looking for a Project Manager Team Lead to join us on 18 months fixed term contract
In this role you will be reporting to the Head of IT and you will manage a team of project managers and is a member of the wider Programme Delivery team in Technology, encompassing Project Management and Business Analysis.
The Project Management team focuses on delivering a wide range of technology projects from small to medium initiatives through to large scale or complex cross functional projects, working with business departments across the Royal Society of Chemistry and external suppliers. Working closely with the Programme Management Office (PMO), this role ensures effective resource allocation and project prioritisation across the portfolio.
You will be working under broad direction of senior stakeholders and the Technology director. In this role you will take a leading role in ensuring the quality of team output and establishing project milestones and are responsible for the delivery of all projects delivered by the Project Management team.
ACCOUNTABILITIES
• Lead, manage and develop a team of Project Managers, including recruitment, performance management, mentoring, training opportunities, and fostering an inclusive culture of continuous improvement and best practice
• Work closely with the PMO to optimise team project allocation, resource utilisation, and portfolio prioritisation whilst ensuring alignment with organisational strategy and successful delivery of all assigned projects
• Personally manage large-scale, complex technology projects related to Digital Business Transformation, including system implementations and infrastructure projects, choosing appropriate methodologies and providing confident leadership to cross-functional teams with diverse internal stakeholders and suppliers
• Maintain accurate project plans using Monday.com, manage project budgets, timescales and quality, and ensure effective risk management, dependency coordination, and change control processes
• Apply ADKAR change management methodology across all projects to ensure successful adoption and business outcomes, whilst building and maintaining strong stakeholder relationships at all levels Collaborate effectively with cross-functional support teams including UX, Testing, Cyber Security, Business Continuity, Product, Procurement, Legal and Finance to ensure seamless project delivery, regulatory compliance, and successful business outcomes Monitor progress of all projects managed by the team through regular reviews and dashboard reporting, actively identifying risks early and proposing solutions when delivery is at risk
• Provide hands-on support to team members when they encounter blockers, offering guidance, escalation support, and acting as escalation point for complex stakeholder issues, budget concerns, or scope changes Ensure consistent application of project management standards and methodologies across the team whilst allowing flexibility for individual working styles and project requirements
• Develop deep understanding of Technology department strategic direction and ensure project alignment whilst contributing to business cases and project initiation documents
KNOWLEDGE AND SKILLS REQUIRED
Essential
• Significant experience of project management in medium to large organisations with previous line management experience
• Demonstrable experience in successfully delivering large-scale, complex technology projects with significant business change such as multi-million pound, cross-functional digital transformation projects
• Strong experience using Monday.com for project management and working with Programme Management Offices (PMOs) on resource allocation and project prioritisation
• Experience applying ADKAR change management methodology in technology project delivery
• Excellent communication and stakeholder management skills with ability to influence decision making in complex situations and build effective relationships across all levels
• Broad knowledge of business systems and experience with supplier management and procurement processes
• Understanding of agile project management methodologies and when to apply different approaches
Desirable
• Project management certification (PMP, PRINCE2, or equivalent)
• ITIL certification
• Experience of managing projects in a Publishing or Membership organisation
• Programme management experience
• Agile methodology certifications
• Prosci ADKAR change management certification
• Experience leading remote or hybrid teams
Benefits
At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options, to be agreed with your line manager
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
This role is contractually based at our Cambridge office. However, we embrace flexibility at the RSC and offer hybrid working, which means our teams come together when they need to collaborate and for Team meetings.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
You may also have experience in the following: Product innovation, New product development (NPD), Digital product launch, Bespoke platform development, Business case development, ROI analysis, Project Officer, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Business Administration
REF-223 258
Project Workers are responsible for the smooth day-to-day running of the centre and drop-in services. This role includes practical tasks alongside one-to-one support work with clients, across varied areas of need (e.g. homelessness and housing, health, addiction, criminal justice, employment). Project Workers coordinate with colleagues, volunteers and external partners to deliver a safe, welcoming and inclusive environment in which people get the help that they need to make positive changes and move on in their lives.
Our service opens 7 days a week and we're looking for a Project Worker to work full time, Saturday - Wednesday, 8.30am-4.30pm.
The job is open to anyone with the experience and skills listed below, whether gained through paid or voluntary roles. The post is subject to DBS and reference checks.
What we're looking for:
- Experience of working with people in a public or community setting.
- Experience of working in a team.
- Experience of handling challenging behaviour with confidence.
- Experience of delivering varied tasks within a set timeframe.
- Able to communicate clearly and to remain calm under pressure.
- Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill health, and other challenges.
- Able to maintain professional boundaries (training will also be provided).
- Able to write and speak concisely in plain English.
- Understanding of, and commitment to, diversity, equality and inclusion.
Catching Lives supports people who are homeless or insecurely housed in Canterbury and East Kent. Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life. Our day centre is a minute’s walk from Canterbury East station. We open every day of the week to provide basic facilities (food, showers, laundry) alongside one-to-one support to help people improve housing, health and social connection. We also run a programme of arts and activities, and host specialist services from partner agencies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a motivated and relationship-driven Project Coordinator (Growth & Engagement) based across Greater Manchester to help us build and sustain impactful partnerships that will grow the reach and visibility of our Dog Champion Scheme.
At Street Paws, we believe that no one should be forced to choose between a safe place to stay and the pet they love. For people experiencing homelessness, a pet can be a vital lifeline — providing emotional support, a sense of safety, and unconditional companionship in the most difficult circumstances.
Sadly, most accommodation services do not allow pets, leaving people with an impossible decision: stay with their pet and remain homeless, or enter housing alone. At Street Paws, we work to remove that barrier through compassionate, practical action.
We support homeless pet owners by:
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Providing free veterinary care and preventative treatment
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Offering essentials like leads, coats, food, and bedding
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Training hostels to become pet-friendly through our Dog Champion Scheme
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Advocating for inclusive housing and service access
Since launching our Dog Champion Scheme, we’ve trained hundreds of hostel staff, supported dozens of services to welcome pets, and helped keep hundreds of people and animals safely together.
About the Role
This role is perfect for someone who is passionate about social justice, inclusion, and the human–animal bond — and who is confident in building connections with frontline organisations, community services, and supporters.
As Project Coordinator (Growth & Engagement), you’ll focus on building relationships with new hostels, expanding awareness of our work, and promoting our training programme and online learning platform. You'll also work with existing partners to make sure they feel supported and are continuing to deliver on their commitments to pet-friendly care.
Key Responsibilities
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Promote and grow the Dog Champion Scheme by identifying and engaging new partner hostels
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Build and maintain strong relationships with hostel staff, local authorities, housing providers, and referral networks
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Introduce and guide partners through the onboarding and training process
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Deliver clear, engaging communication about the benefits and expectations of becoming a pet-friendly service
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Support the delivery and monitoring of online training through our learning platform
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Collect feedback and stories from the hostels we work with to showcase impact and promote the scheme
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Represent Street Paws at local events, forums, and outreach opportunities across the North of England
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Work closely with the wider team to align delivery with Street Paws’ core values and strategic goals
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Support other areas of our work where needed, including volunteer engagement and public awareness campaigns
About You
We’re looking for someone who is:
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A great communicator – confident talking to frontline services, potential partners, and wider community networks
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Skilled at building trust and relationships with people from all backgrounds
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Organised and proactive – able to manage your own workload, travel when needed, and meet project goals
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Creative and people-focused, with an eye for spotting opportunities to grow and share our impact
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Committed to inclusion and compassionate support – you’ll be representing a charity that’s non-judgemental, trauma-informed, and rooted in dignity for all
Experience working in the charity, housing, or community sector is a plus, but not essential. What matters most is that you believe in our mission and want to be part of positive, person-centred change.
What We Offer
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A flexible, remote-working role with the opportunity to travel and meet partners across the region
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A supportive, values-led team environment
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Opportunities to grow with us, shape the role, and influence how we engage new partners
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The chance to make a tangible difference for people and pets who are often excluded from services
Applications close Friday 29th August. Interviews will be held week commencing 8th September 2025
Please indicate which role you wish to be considered for in your cover letter; Growth and Engagement or Operations and Development.
The client requests no contact from agencies or media sales.
Technology and Insight Coordinator
We are currently delivering an ambitious five-year growth plan, which will ensure that we can reach as many young people as possible with our programme. As part of this growth we are now looking for a Technology and Insight Coordinator to join the team.
This is a temporary contract, with the possibility of extension, subject to funding.
Position: Technology and Insight Coordinator
Location: Remote (with some travel to London as required)
Hours: Full time, 37.5 hours per week
Contract: Fixed term contract from w/c 18th August 2025, for eight weeks (this may be extended)
Salary: £24,570 - £28,000 p.a. pro rata (+ £3,000 London weighting, if applicable)
Closing Date: 15th August 2025
Interview Date: w/c 18th August 2025 (dates may be adjusted)
About the Role
The main responsibilities for this role are to maintain and improve Salesforce for the delivery and monitoring of activities, including delivery of the programme, volunteer recruitment, and partnerships management.
The system is optimised to serve the specific needs of the organisation and is intensively used by frontline staff and management on a daily basis. The organisation has an ongoing service agreement with ImpactBox, a Salesforce development company, for more significant development work. The platform is also integrated with Moodle, to allow management and monitoring of online learning for students.
You will have full oversight of the system and will support the team to make ongoing changes to functionality to achieve its goals. This would involve both independently updating the system (making reports, adding/changing fields, creating custom objects, creating and maintaining flows, user management etc.) and/or forwarding requirements to ImpactBox or your line manager if the development requirements are more significant. You will manage and assign user requests to the correct resource, being the first point of contact for all requests, and working cooperatively with staff members to ensure that needs are met.
About You
We are looking for someone with excellent project management skills and experience of:
· Analysing data in Excel and translating it into useful information for different audiences.
· Implementing, configuring, or administering solutions for Salesforce.
· Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions.
· Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards
· Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows
· Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query)
· Integration: Knowledge of Salesforce integrations such as FormAssembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent
· Stakeholder and project management: Ability to manage projects involving both internal and external stakeholders, maintaining clear lines of communication
About the Organisation
Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally.
Benefits include 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days and PerkBox.
As an equal opportunities employer, we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at the organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to the mission.
As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us.
Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You may also have experience in roles such as Insights, Insight, Evaluation, Insight and Evaluation, Insights Coordinator, Insight Coordinator, Evaluation Coordinator, Insight and Evaluation Coordinator, Data and Insights Coordinator, Research and Insights Coordinator, Evidence and Impact Coordinator, Outcomes and Evaluations Coordinator, Insights Officer, Insight Officer, Evaluation Officer, Insight and Evaluation Officer, Data and Insights Officer, Research and Insights Officer, Evidence and Impact Officer, Outcomes and Evaluations Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
SOS Rape Crisis (SOSRC) is an independent specialist sexual violence charity providing support for adults (regardless of gender), young people and children who have experienced sexual violence and/or child sexual abuse, in Southend, Castle Point and Rochford.
We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.
The Opportunity
This is an opportunity to join a dedicated team providing vital support to survivors of sexual violence and abuse. As a Navigator Project Worker, you will be the first point of contact for individuals accessing Southend-on-Sea Rape Crisis services. You will offer compassionate, trauma-informed, and needs led support, helping survivors feel heard and understood from the outset. Through careful assessment and informed referrals, you’ll play a key role in connecting survivors with the most appropriate services.
Key Responsibilities
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Provide a professional and empathic first point of contact for survivors of sexual violence and/or abuse.
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Offer one-off emotional and practical support, and provide information, signposting and onward referrals.
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Complete initial assessments to identify their needs and most appropriate next steps.
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Keep accurate, timely and confidential records on the case management system.
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Work in partnership with SOSRC colleagues including the Counselling and ISVA Teams.
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Attend team meetings, one-to-ones, clinical supervision, line management and other meetings as required.
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Maintain confidentiality and adhere to data protection legislation and guidelines.
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Contribute to monitoring and evaluation and meet administrative requirements.
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Work in accordance with all SOSRC policies and procedures.
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Attend regular training and maintain a good working knowledge of sexual violence and its impact.
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Promote a trauma-informed and survivor-centred approach in all aspects of the role.
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Actively contribute to the delivery of a safe, effective and high-quality service.
About You
Essential Skills and Experience:
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Experience of delivering support and/or information to vulnerable people.
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Experience of working in a voluntary organisation, public sector or health and social care setting.
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Experience of maintaining accurate and confidential records.
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Knowledge and understanding of safeguarding and risk management.
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Excellent communication skills.
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Understanding of trauma-informed practice.
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Ability to work on own initiative.
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Proficiency in IT including Microsoft Office and online systems.
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Commitment to working within an anti-discriminatory and anti-oppressive framework.
Desirable:
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Experience of working with people affected by sexual violence or other forms of trauma.
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Experience of working in partnership with other services.
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Experience of monitoring and evaluation.
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Understanding of sexual violence and its impact.
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Knowledge of the criminal justice system and statutory services.
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Driving licence and access to a vehicle.
Additional Information
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Salary: £28,624 per annum (pro-rata)
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Hours: 30 hours per week
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Contract: Fixed term
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Start Date: August 2025
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Location: Southend-based, with travel across Mid, South and West Essex
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Leave: 28 days annual leave plus additional gift days over the Christmas period
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Charity No: 1194207
Join Us
SOSRC is committed to ensuring equity, diversity and inclusion within the organisation and we actively encourage applications from all backgrounds and communities.
If you meet even some of the criteria, we would strongly encourage you to apply. We value the skills and experiences you may bring and welcome applicants from underrepresented groups and those with lived experience.
Please refer to the job description and person specification attached to this post for full details.
Supporting survivors of sexual violence with specialist, trauma-informed care, advocacy, and empowerment across Southend and South East Essex.
The client requests no contact from agencies or media sales.
Join us as the Project Delivery Support Officer for Our Place!
Our Place Project Delivery Officer
Salary: £29,000. to £32,000. dependent on the experience
Location: Fulham, London SW6 (This post is front facing and so is office based and onsite)
Hours: Full-time, 35 hours per week (Monday to Friday 9am–5pm)
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members, encouraging and respecting diversity. AoD is a medium sized charity with a Board of Trustees, 27 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.
Action on Disability provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.
The Project
Our Place is a project that is facilitated and managed by AoD. It is a 3-year National Lottery Community fund and Propel London funded project that will sit within our Independent Living Service. Our Place creates a community space and resource hub that Disabled people can call their own – led by them and facilitated by AoD staff. This service will be genuinely embedded in the local area, meeting needs expressed by local Disabled people to have their own place, and building links with amenities, businesses, and event spaces in Hammersmith and Fulham.
We want to enable businesses to feel more confident to welcome Disabled people and remove barriers. We want to create an inclusive and accessible space for Disabled people to socialise, build skills, pursue interests, and develop peer relationships.
Our Place operates alongside, and enhances, our current service provision. Central to this is ensuring that Disabled people have meaningful ownership over the space, from Steering Board input to operational delivery.
Disabled people will achieve their potential through four outcomes:
- Increased confidence, knowledge, and skills through opportunities to lead, learn and do new things.
- Reduced isolation and improved mental well-being through a place to socialise.
- Equity of access and participation in the local community.
- Mitigation of the pandemic’s impact, through building new opportunities.
The Post
We are looking for a full time Project delivery support officer with a commitment to the vision of AoD to promote Independent Living, Peer Support and Co-production within this project. You will have strong community project delivery, administration and support skills, good written and oral communication skills, and the ability to support the project and work effectively as part of a team. Your working hours will be dependent on the Our Place project activity schedule and may include early evening and weekend work.
Essential
- An understanding, commitment and positive attitude toward Disability and experience of working for and with Disabled people.
- Demonstrable experience of community project delivery.
- Experience of coordinating the delivery of projects
- Experience of supporting the fulfilment of reporting and monitoring needs.
- Able to demonstrate an understanding of boundary management in relation to volunteers, staff and those who access a service.
- An understanding of working within a multiagency, person-centered approach
- Professional knowledge and experience of implementing safeguarding procedures and purpose.
In return we provide:
- 25 days annual leave, increasing with 5-year service up to 30 days per year (Pro rata)
- Life Assurance x 1 salary (if you join the auto enrolment pension scheme)
- Company sick pay (after probation period): 1 week after 6 months and 1 month after 12 months. (Pro Rata)
- Employee Assistance Program
We actively encourage applications from Disabled people and people with lived experience.
Closing Date: Friday 22nd August 2025 at 10am
Interviews: Week Commencing Monday 01st September 2025.
AoD will actively interview throughout recruitment process, based on applications received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
The successful candidate will be required to undertake an enhanced DBS check.
Action on Disability, Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF
Registered Charity No 1091518.
No agencies please.