Join our award-winning Youth Empowerment team at the pioneering Cambridge House charity. 

The Youth Empowerment Coordinator will provide long-term, holistic support to at-risk 16-21-year olds living in Southwark and surrounding boroughs.

Through the delivery of weekly group workshops, personal mentoring, liaising and referring to specialist services, providing employment and life skills support, and facilitating trips and events, the Youth Empowerment Coordinator will help young people to find out what they want in life, overcome barriers, and support them to achieve their goals.

You will need to be confident working one-to-one with young people as well as delivering group workshops and activities over a range of topics. Using your initiative, you will be able to engage participants, adapt to their individual support needs and nurture their development, health and wellbeing.

Strong organisational skills are required in this multifaceted role and the post-holder must be reliable and patient, with the ability to build trust and establish positive working relationships.

Working as part of a newly expanding team, your contribution will be pivotal to the ongoing evaluation and development of the project.

Our ideal candidate will have previous relevant experience (in a paid or voluntary capacity) and:

• Be positive, enthusiastic and friendly
• Be self-motivated
• Share our commitment to our vision of a society without poverty where all people are valued, treated equally and lead fulfilling and productive lives

As an organisation we are particularly keen to ensure that our staff reflect the diverse nature of the community in which we work.

We value diversity and warmly welcome applications from disabled people, the LGBTQ+ communities and people from ethnic minority backgrounds.

We are a Disability Confident employer and will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by person specification.

To apply, email your CV, cover letter, and diversity monitoring form (see Recruitment Pack attached)

Real is recruiting a Communications and Marketing Coordinator. This is a new position created following an operational review. We recognise it’s important to be really clear about articulating who Real is for, how we can help them, and how they can get involved in Real’s work. We want to reach new audiences creatively, getting our messages out to a variety of stakeholders. There are challenges in doing this in a truly accessible way.

We are looking for an experienced, creative and knowledgeable person to lead our communications and marketing work. You will report directly to the Head of Programmes and together you will be responsible for developing and implementing a new communication strategy and action plan. We know that we want to be more relevant to more people. The role will combine both strategic and day-to-day communications and marketing work.

We also want to ensure our communications are two-way with our constituency. The role will also spend time supporting the delivery of the Local Voices community engagement project, especially up until December 2020, helping us reach people differently as a result of the COVID-19 situation.

We are initially recruiting at 0.5 FTE (17.5 hours per week) but there is potential for this to expand in the future when we get more funding and if the candidate is interested. This is an exciting opportunity to work for the only pan-disability, user-led organisation in Tower Hamlets; helping us to provide remarkable services to, and outcomes for, disabled people in the borough.

This role requires a motivated, capable individual who is able to inspire other staff, volunteers and members of the public to collaborate to help us really “tell the story” about how we can help and make a difference. You will be both strategic, and able to roll up your sleeves to get the job done. There are no roles reporting into this position currently, but there may be in future, and there are other staff and volunteers who will need guidance and support in communications activities.

Real is proud of its principles of valuing everyone and never discriminating. As a user-led organisation of local disabled people we particularly welcome applicants who are disabled or who live in Tower Hamlets.

Why you should work for Real

• We are a dynamic, growing third sector organisation and a user-led organisation of disabled people. We are firmly driven by our principles and ethos.
• We are a progressive organisation, constantly looking to work more effectively. But this does not mean we abandon our principles.
• We have a good reputation with our funders and our clients, and support approximately 1000 people in the community each year.
• We actively embrace diversity in all forms. Our clients relate to us more because we reflect their reality.
• We consider disability in our employees an asset.
• There is a great atmosphere and good staff morale.
• In a number of areas we are at the forefront of being part of an evolving and developing third sector in Tower Hamlets.

Applications close: 9am on Thursday 30 July 2020

Click on the link to our website here you will find:

• more information about Real
• important information about the recruitment process
• more information about the role
• the job description and person specification
• an application form

Once you have read the information above, if you would like to have an informal chat about the role, please contact Mike Smith, the CEO, or Richard Stewart, the Head of Programmes, via our reception.

About the organisation

CARAS is a registered charity working with people in south London and beyond who have an asylum or refugee background. Our values are:

• Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.  
• Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.  
• Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.  
• ‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.  

About ESOL learning at CARAS

ESOL classes are essential to the holistic service we offer. It is often the first thing young people and adults ask for when they meet us. Our aim is to welcome learners, support them whatever their level and provide a bridge to enrolling in ESOL at their local college. Volunteers deliver non-formal classes for young people to support their participation in mainstream education, while a paid ESOL Tutor provides accredited Pre-Entry or Entry 1 courses to help adults prepare for college. CARAS offers learners small groups with lots of help and a creative, participatory curriculum.

CARAS currently offers a timetable of eight ESOL classes a week over Zoom: two for women, two mixed-gender adult classes and four classes for young people aged 15 to 18. Half the classes are at Entry 1 level, with the others at Entry 2 and Entry 3. We're pleased that more than 80 learners have joined us online since lockdown began, however this represents a drop in attendance, with not everyone willing or able to access online services. The combination of online and face-to-face learning nonetheless offers an exciting opportunity to reach more people across a wider area.

About the role

The main purpose of the role will be to oversee the day-to-day running of online classes and the gradual reintroduction of face-to-face classes when it is safe to do so. This will involve identifying appropriate venues that are accessible and safe for learners, volunteers and staff. The ESOL Coordinator will also work with the Head of Learning to develop a new Virtual Learning Environment to enhance both face-to-face and online delivery.

You will be supported through regular line management and clinical supervision, working alongside colleagues from our welcoming and supportive youth and adult teams. There are opportunities to access relevant training for this role.

This full-time role (5 days / 35 hours per week) is offered as a one-year fixed-term contract.

Main activities

• Building and managing a team of volunteer teachers to deliver non-formal ESOL classes, including recruitment and training;
• Ensuring high quality provision across ESOL classes (online and face to face);
• Overseeing the practicalities of resourcing on-site classes, taking a cautious approach to the safe implementation of government guidance on protective measures during the coronavirus outbreak;
• Liaising with other providers to ensure that the needs of learners of refugee background are being met;
• Ensuring that delivery includes a range of creative and participatory methods;
• Conducting intake and diagnostic assessment of new beneficiaries, managing a waiting list if required;
• Participating in referral, team and other meetings as required;
• Monitoring and evaluation;
• Grant reporting;
• Ensuring that all safeguarding concerns are reported to the safeguarding lead;
• Working collaboratively with other project coordinators on educational support.

All services are currently being delivered remotely, however this is subject to change. The successful candidate will need to be able to work in Tooting and the south London area.

Please note this role will involve some evening and weekend work.

Person specification

Essential criteria:

• a recognised ESOL teaching qualification (minimum CELTA or CertTESOL, preferably PGCE with ESOL specialism or equivalent);
• experience of professional ESOL teaching and supporting others to teach;
• experience of managing others;
• a creative and participatory approach to learning;
• ability to communicate clearly with people from diverse backgrounds;
• ability to motivate and engage young people and adults, listening to others and working in a non-judgemental way that develops trust;
• friendly, warm and patient manner;
• reflective approach to professional practice;
• good organisation and administrative skills;
• good IT skills;
• a good understanding of safeguarding procedures.

Desirable criteria:

• experience or knowledge of issues facing refugee and asylum-seeker groups;
• experience of working with adult or youth refugee and asylum-seeking groups;
• knowledge of one or more community languages (including but not limited to Arabic, Vietnamese, Somali, Tigrinya, Amharic, Pashto, Dari, Farsi and Kurdish);
• experience of working in partnership with other organisations;
• knowledge of the Further Education sector;
• experience of working in community groups or the third sector;
• familiarity with common Data Management Systems (for recording purposes).

Please submit your completed application form by the end of Sunday 26 July at the latest.

Interviews will take place on the afternoon of Thursday 30 July or the morning of Friday 31 July.

Please note we may extend the submission deadline and interview dates depending on volume of applications.

MANCHESTER CARES: DEVELOPMENT COORDINATOR

• Salary: £26,000 (plus travel)
• Full time, permanent position (37.5 hours per week)
• 26 days’ annual leave plus bank holidays
• Flexible working hours

Manchester Cares is a community network reducing loneliness and isolation amongst older and younger people alike; improving the confidence, belonging, purpose and power of all participants; and bringing people together to bridge the gaps across social, generational, digital, cultural and attitudinal divides.

In your new role as Development Coordinator at Manchester Cares, you will lead our local fundraising – by creating and managing challenges, events, corporate partnerships and by securing grants from local and national foundations. Your job will be to steward supporters so that they continue to support Manchester Cares, and to identify and secure gifts from foundations, businesses and individuals.

To do that, you will need to be a powerful communicator, in writing and in person, and someone who can talk to and relate to people from all backgrounds. You will be outgoing, with an organised, collaborative approach, an authentic communication style and an intrinsic understanding of the power of networks and digital media.

Crucially, we need a people-person: someone who can guide partnerships including with corporations, Councils and long-established community groups. We also need a numbers person, someone methodical, target focused and strategic, who can work with our national Head of Community Fundraising to drive a shared vision. And we need a self-starter: someone committed, tough, and focused working alone as well as collaboratively; who is passionate about developing Manchester Cares over the coming years.

Finally, we need someone who understands and is motivated by the demographics and social challenges of our communities and the issues we work on, and in particular who is passionate about and can clearly promote our vision for building close community networks to tackle isolation and loneliness.

In achieving this vision you will be trusted to work independently at this exciting organisation, with a growing profile and backing from local and national supporters. And you will be provided with development challenges and opportunities to play a pivotal role in the development of Manchester Cares and The Cares Family. If that sounds like you, we'd love to hear from you.

Please read the full job description and details on how to apply via the Manchester Cares website.

Manchester Cares is an anti-racist organisation committed to advancing anti-racism in our work and in our communities. We particularly welcome applications from Black, Asian and Minority Ethnic people, who are currently under-represented in our organisation. We are an equal opportunities employer.

Volunteer Coordinator

The Golden Years Programme 

Responsibilities

• Challenge the effects of isolation among local people aged 60+, by building an activities programme, based on a community centre in London, NW1.
• Build resources for the programme by developing & managing volunteer teams and by engaging partners such as Age UK, health specialists, housing associations and community centre colleagues.  

Requirements

• Experience of managing people, especially volunteer teams and partners.
• A commitment to empowering older people. 
• Understanding how to identify and engage people who don’t already access services.
• Excellent communication and organisational skills.
• Understanding how community settings can reduce isolation and build resilience, both during and after Covid shutdowns.

Reset (DAAT) Needle Exchange Co-ordinator

Salary: £25,000

Duration: Full time 35hrs per week. Permanent contract.

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

We support clients in addressing their mental health, substance misuse needs and general wellbeing by building a positive relationship with the person, not just focusing on their problems, but by exploring their potential using a strength-based approach. Providence Row works with people to improve their self-esteem and confidence, helping them rediscover their skills, get back into work and training and build stronger support networks.

The ideal candidate

Passionate about providing quality support to some of the most vulnerable and excluded people in East London. You will have the drive and ambition to support your team to make positive lasting changes in people’s lives.

You will have experience in delivering a needle exchange service as well as an excellent knowledge of substance misuse support services.  Expert in engaging through a low threshold service and a strong understanding of how other factors such as rough sleeping and mental health issues can impact a person’s health and wellbeing. You will live out our values in your approach to your work

For an application pack, please visit our website.

The deadline for applications is – Monday 10th August 2020, 12pm

Interviews will take place – TBC

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

About the Foundation

We believe every child deserves the chance to thrive, regardless of their background. Royal National Children’s SpringBoard Foundation (“Royal SpringBoard”) is a social mobility charity working with more than 100 of the UK’s leading schools to harness the power of fully funded bursaries and access to ‘outreach’ opportunities at boarding and independent day schools. Our vision is to transform the lives of children and young people facing disadvantage or vulnerability through providing them with access to a great education.

About the role

We are seeking a dynamic, motivated and bright graduate to provide interim cover for 12 months as a crucial member of our Programme Team. The Project Officer’s role is to coordinate a range of projects relating to the identification and support to children/young people provided with the opportunity to attend boarding schools through the bursary programme. You will join a small, close-knit team of 10 staff all passionate about the role that independent and state boarding education can play in lifting the life chances of the most disadvantaged and vulnerable children. The role has a broad remit to support all those in the Programmes Team and so offers exciting opportunities to gain a strong understanding of all aspects of the charity’s work.

Key Responsibilities:

• coordinate and manage the applications and matching to available school placements of pupils in the partnerships programme
• assist in the development and implementation of exemplary “wrap-around” care and support for all pupils supported by Royal SpringBoard
• have full regard to Royal SpringBoard’s policies and procedures and uphold Royal SpringBoard’s reputation, aims and values

Managing the placement and support for children and young people referred through the partnerships programme

• Coordinate and manage support to Royal SpringBoard’s partner organisations and children/ young people applying for the programme; including all aspects of the admissions’ processes (including accompanying children/young people and their families/guardians on visits to prospective schools where needed)
• Providing operational support to all members of the Programmes Team with the handling of enquiries and providing advice and guidance as needed to partners and families
• Once pupils start their placements, assisting in the monitoring of their pastoral and academic progress, for example checking that reports have been received
• Reflect on information about pupil needs to continuously adapt and improve the ‘wrap-around’ care/support provided to pupils, in order to create the strongest conditions for successful placements, including for example the coordination of a ‘buddy system’ for pupils
• Work closely with the Head of the Alumni programme to find ways to support current pupils (from Year 12 upwards) to prepare for their post-18 journeys; and build their engagement early in anticipation of joining the alumni movement
• Participate in the drafting relevant reports and research to be used in fundraising and Trustee communications.
• From time to time lead or contribute to additional projects, tasks or activities in line with operating requirements

Communications

• Participate in the development, organisation and delivery of relevant training courses and information sessions for Royal SpringBoard’s community partners and schools;
• Develop, co-ordinate and maintain dialogue with current pupils and their families as required
• Identify ways to build the evidence of positive outcomes and impact, supporting the Associate Director (Impact Assessment & Evaluation) to relate trends in outcomes of relevance to a broader audience and disseminate that learning to key audiences.
• Lead data quality and assurance for the Programmes Team, ensuring that the database is used to improve efficiency and for effective internal communications

Person Specification 

Qualities, Attitudes and Values - ESSENTIAL

• Strong and demonstrable commitment to Royal SpringBoard’s vision, mission, values and policies/procedures, including safeguarding and protection of children & equal opportunities.
• Enthusiasm, a ‘can do’ attitude and a willingness to take on new challenges.
• A passion for working with children and young people from diverse backgrounds and putting them at the heart of our work.
• Prepared to be flexible, adaptable, resourceful and resilient to manage changing priorities

Skills - ESSENTIAL

• Strong verbal and written communication skills.
• Superb organisational, administrative and IT skills.
• Ability to juggle multiple tasks and complete work within fixed deadlines.
• Ability to show initiative and take personal responsibility for completing tasks
• Focus on the detail, whilst not losing sight of the bigger picture

Knowledge - DESIRABLE

• Of the issues and challenges facing children and young people from areas of high socio-economic deprivation, who are looked after by local authorities or facing vulnerabilities
• Of issues affecting the boarding (both state and independent) and independent day, schools' sector.
• Of effective strategies to enhance digital media presence

Experience - DESIRABLE

• Of working with children and young people
• Of managing projects to differing timescales
• Of building productive relationships with a range of stakeholders

What you can expect in return:

• You will be part of a small, friendly and committed team. Although we are based in London, we are a flexible employer with many staff working from home at certain times. Standard office hours are 9.30am – 5.30pm with an hour for lunch but the role is open to those seeking other, flexible hours.
• Annual Leave: 6 weeks (30 days) excluding public holidays. 
• Probationary period: 3 months.
• DBS:  This post is subject to a satisfactory DBS disclosure.
• Pension:  If the post holder is over 21, they will be auto-enrolled into the NEST pension scheme but may request to opt out. 

Making an application

Please apply using the Royal SpringBoard application form ensuring that you demonstrate how your skills and experience meet the person specification and reflect Royal SpringBoard’s values. Applications should be returned by 9am on Thursday 6th August 2020.

Initial interviews may be held by Zoom videoconference in the week of 10th August 2020.

Final interviews will be held on Monday 17th August 2020, ideally in the office if social distancing and travel requirements permit.

Candidates will be selected on the merits of their application and through competency and values-based interviews

Royal SpringBoard is an Equal Opportunities Employer and we seek to build a team that reflects the diverse communities that we serve.

Fast paced short term contract for an experienced project coordinator to help deliver the Employers Initiative in partner companies within Hillingdon.

The prevalence of Domestic Abuse (DA) means that it is literally ‘all around us’. Local business employees may be directly affected by DA as victims or witnesses.Local employers’ developing an effective DA policy and working to reduce the related risks will create a safer workplace and will also send out a strong message that staff and customers are valued and supported and that all forms of DA are unacceptable and will not be tolerated.

We are looking for an enthusiastic female* Project Coordinator to oversee the delivery of the Employers Initiative (EI). Hillingdon Women’s Centre is a women-only community-based service that focuses on empowering and supporting women in need. The successful candidate will be passionate about ending gender violence and VAWG and have proven experience in project management. 

* Occupational Requirement (Equality Act 2010, Schedule 9 Part I) applies.

Full job responsibilities can be found within the job description

The Social Connection Project is an exciting new initiative which aims to recruit volunteers and match them with people exiting homelessness in Brighton & Hove. The volunteers will support people to engage in the wider community using a variety of means such as mentoring, befriending & connecting people with community groups & activities. The aim of the project is to reduce social isolation, improve tenancy sustainment and build people’s well-being

Justlife have been operating in Brighton for 8 years and provide engagement work for people who are homeless, helping clients improve and maintain their health, by accessing primary care, attending appointments and linking with relevant services, as well as a weekly activities programme and support specifically for those in emergency accommodation. The Creative Studio provides art opportunities for people who have experienced homelessness. We also engage in research into the effects of unsupported temporary accommodation, which informs our work locally, as well as enabling us to have conversations on a wider scale to bring about positive change.

Job Summary – Social Connection Project Coordinator

This role is responsible for delivering the Social Connection project as part of the team. Working with the Project Coordinator, this may include recruiting and training volunteers, managing referrals, developing a client social event, group volunteer support sessions, developing publicity and promoting the service within the city.

Responsible to: Social Connection Project Coordinator

Responsible for: N/A

Job Description

The Social Connection Project Worker will work with the Project Coordinator to deliver the project which may include:-

1. Recruiting and arranging training for volunteers
2. Managing referrals
3. Developing promotional materials and promoting in the city
4. Ensuring effective monitoring of the project
5. Administration of the project
6. Supporting volunteers
7. Representing Justlife to external stakeholders across the city to increase awareness and engagement with the project
8. To be part of, and contribute to, the Justlife staff team, attending meetings and events as appropriate and to be involved in staff development, training and supervision

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

By working at Alzheimer’s Research UK, you will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2020, we were listed 39th in the prestigious Sunday Times 100 Best Not-for-Profit Organisations to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work For in the East of England.

The Research Informatics team at ARUK is leading the coordination of the Early Detection of Neurodegenerative Diseases (EDoN) initiative. EDoN is a growing and exciting collaboration among more than 13 organisations aiming to create a digital toolkit and machine learning models to enable the detection of specific dementia-causing diseases decades before overt cognitive symptoms become apparent. The Research Informatics team, as part of the EDoN coordination group, provides support to the EDoN initiative and its partners in the following areas: Project management, Policy and Ethics, Communications, Capacity Building, and Governance & Legislation.

The Research Informatics Project Coordinator position is an excellent opportunity to work in the Research Informatics team to support the EDoN initiative and its partners to achieve their goals. As the Research Informatics Project Coordinator, you will report to the Research Informatics Engagement Manager.

Main duties and responsibilities of the role:

• Support the EDoN capacity building group to engage relevant stakeholders and promote the project externally.
• Occasionally support the EDoN project management group contributing to effectively coordinate EDoN activities and support EDoN partners.
• Support the Research Informatics Engagement Manager and the Working Groups with identifying and engaging potential new partners that may be able to contribute to EDoN
• Support the coordination of open calls to the research community
• Support the organisation of workshops and talks related to EDoN
• Support the dissemination of EDoN results (e.g. in publications, conference talks, etc.)
• Support the project management group to help partners manage their tasks, documents, reporting and communications
• Ensure information about EDoN (activities, outputs and outcomes) is shared across the project and is efficiently promoted both internally and externally as required
• Identify issues, recognise opportunities and propose solutions to help establish and maintain successful collaborations and demonstrate agility in response to unexpected challenges
• Implement project management best practices to increase the efficiency of the activities in the EDoN initiative
• Represent the Research Informatics Team externally, support the Research Informatics Engagement Manager to maintain excellent working relationships with external partners
• Undertake any other relevant duties and projects delegated by the Research Informatics Engagement Manager in line with the responsibilities of the post

What we are looking for:

• A degree related to technology (e.g. computer science, software engineering, etc.), data science, or life sciences
• Excellent analytical, organisational and communication skills
• Excellent skills supporting and facilitating the work of colleagues
• Excellent interpersonal and networking abilities
• Proven experience in building and maintaining successful professional relationships with technology providers and/or health/data initiatives
• Experience working with digital health technologies (e.g. wearable devices or apps) and/or some understanding of data science techniques such as machine learning
• Demonstrable ability to communicate effectively and confidently with both individuals and groups
• Motivated and able to approach problems systematically and creatively

Location: Granta Park, near Cambridge.

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 2nd August 2020 with interviews likely to be held on the 11th August 2020. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. When applying, please indicate in your cover letter if you are unable to attend on a certain date.

To be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

An exciting opportunity has arisen for a highly motivated and results driven arts professional to join the RSNO team.

The purpose of this post is to maximise income from the Trusts and Foundations sector through compelling and persuasive funding applications and proposals related to the RSNO’s artistic, digital and creative learning projects. The post holder will work with teams across the organisation to shape innovative projects; identify funding opportunities; monitor project delivery to manage funders’ reporting requirements and develop excellent relationships with Trusts and Foundations supporting the RSNO.

We are looking for a highly motivated and results-driven individual with a keen interest in the arts, creative learning programmes and digital technologies. The role involves extensive drafting of compelling funding proposals with comprehensive supporting materials. Exceptional written skills, impeccable attention to detail and a highly analytical approach to complex information are a pre-requisite for this post.

The RSNO is an equal opportunities employer. The RSNO is supported by the Scottish Government and local authorities in Scotland.

Summary

Reporting to Physical Activity Programme Manager, the Project Co-ordinator will deliver the Diabetes UK Physical Activity Programme [a series of 10 weekly programmes] by being the first point of contact for all programme volunteers and participants. This requires the post holder to deliver an excellent level of customer service via email, phone and in person.

The Physical Activity Programme will operate seven days a week, including evenings and weekends and will depend on trained volunteers to support the safe and successful delivery of the programme.

Interview Date(s): 5 August 2020

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

• Be the first point of contact for all physical activity volunteers and manage general queries
• Build strong relationships with the helpline, volunteers and targeted local groups/communities/individuals
• Drive the implementation of the service plan to recruit new physical activity programme participants (relationship building and networking with local communities)
• Disseminate information required for participant to participate effectively and keep up-to-date with programme information
• Ensure all volunteers go through the agreed 'volunteer journey' including the sending out of all agreed communications
• Be aware of issues around the safeguarding of adults at risk, and follow guidelines at all times.
• Support the effective promotion, set-up and implementation of the Physical Activity Programme to prospective participants and volunteers.
• Be a team player and provide support to other members of the team as required
• Provide arms-length support to individuals and local groups after the initial 10 week programme

Ideal Candidate

• Manage a dynamic workload with competing deadlines while remaining calm, focused and in control.
• Think ahead for recruiting new volunteers to lead the sustainability of the post-10 week programme
• Provide an excellent level of customer service to physical activity programme participants
• Demonstrate excellent written and oral communication skills with the ability to interact effectively with a wide range of people
• Build friendly, respectful and effective relationships with volunteers on behalf of Diabetes UK
• Engaging with a diverse group of individuals e.g. Health Care Professionals, volunteers, people living with or affected by diabetes
• Managing multiple deadlines producing effective outcomes.
• Highly motivated, solution focused and resilient
• Highly organised and efficient with strong organisational skills and excellent attention to detail
• Available for out of hours and weekend working

Job Title: The Story Project Coordinator

Location of job: Cliff College, Derbyshire

Job Type: Part Time

Contract Type: Fixed Term from 1 September 2020 to 31 August 2021

Hours: 15 hours per week

Salary: £7,254 per annum

Closing Date: 11/6/2020

We are looking for a young person who...:

is passionate about telling and hearing people’s stories
is excited to live in a community of young Christians

What is the role about?

encouraging and enabling people to tell their stories
creating resources, managing the website, creating social media, telling stories

What's in it for you?

A key role at the heart of the second year of The Story Project
Living in a community of young people at Cliff College

Occupational requirements

Age 18-23
To be a Christian

In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and we would expect our to adhere to our values as a church.
In return, we offer an exceptional pension scheme, generous annual leave entitlement (plus an extra 3 days’ leave granted over Christmas/New Year), TOIL, Flexi-leave and an on-site Wellbeing Adviser

An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by the Methodist Church.

Interviews will be held via ZOOM on Tuesday 7th July 2020

Interview Date: 07-Jul-2020

We are a medium sized grass roots charity working on the refugee crisis within Europe.  We are recruiting a second Operations Coordinator for a 6-12 month contract, to join our team based at our main distribution centre. Reporting directly to the CEO this is an excellent opportunity to work for a great cause and gain international experience with the support and direction of someone who knows the workings of the charity inside out. Whilst this is a challenging position, you will be given a thorough induction and will be working alongside another Operations Coordinator who is already in place.

We have implemented a raft of new procedures to protect our staff, our volunteers and the refugees from Covid-19. These need to be rigoursly applied. As front-line staff, humanitarian aid workers are needed to respond to this emergency and, as a crisis response charity, Care4Calais is determined to do all we can to ensure the most vulnerable are not forgotten in these dire times.

The complex logistics of ensuring the safety and wellbeing of refugees and people continually on the move is one of our key challenges with aid needed in various locations and a consistently fluid situation.  Candidates will naturally need strong organisational skills, and have the temperament to make numerous important, and compassionate, decisions every day.

With a changing team of more than 2,000 volunteers assisting us in 2019, the relationships you build with your voluntary team leaders will be key to the success of this role.  We have recruited some strong team leaders who are highly valued and truly live our values.

The Operations Coordinator will be required to: co-ordinate operations and lead teams distributing aid to refugees in challenging situations; coordinate and motivate teams of volunteers; and manage warehouse operations and logistics.

The refugee crisis is politically controversial, and the debate and sensitivity around this often heightens within Europe.  An awareness of the risks and consequences of public actions and statements by of our personnel is therefore necessary.

Characteristics

The candidate needs to display clear leadership ability, with the capability to act with initiative and drive in a variety of situations. Requires a positive mental attitude with a warm friendly persona, who will be able to motivate and enable volunteers to complete challenging jobs over long hours in our warehouses and coordinate deliveries across the region. Also needs to be aware of surroundings, risk management and safety issues whilst working inside informal, illegal settlements on distributions of essential items and food to a wide range of cultural backgrounds. Is required to present a professional, respectful attitude towards police and other government authorities to enable the charity to continue working in controlled areas.

Functions

Lead Distributions

Will be required to lead distributions of essential supplies and clothing, ensuring volunteer safety through calm confident leadership. Will be able to clearly brief volunteer teams on safety procedures and structured distributions within informal settlements. Will possess ability to assess threats and reduce tensions through appropriate body language and measured verbal communication with a variety of cultures and backgrounds. Will manage large volumes of data coming in from across centres ensuring a good knowledge of conditions across the region with support provided as appropriate.

Lead Warehouse Work

Will have the ability to motivate volunteers in warehouse operations, enabling a positive work environment and solving problems as they arise. Will be able to quickly train and brief volunteers in sorting and organising donations, ensuring quality checks and procedures are adhered to. Will have knowledge of or be open to learning basic warehouse management and storage procedures, recognising the importance of tidiness and maintaining order to enable quick access to resources.

Manage Volunteers

Will be capable of managing volunteer motivation and expectations, with respect to activities likely to be conducted, and the importance and relevance of these actions to the overall operations conducted by the charity. Will have ability to challenge and motivate people to approach new situations whilst recognising individual limitations and difficulties. Will enable a good working environment by mediating volunteer differences and leading by example with acceptance of a range of attitudes, backgrounds and cultures, recognising that each volunteer has an ability to contribute if utilised in the right manner.

Secondary Desired Functions

Degree in appropriate field

3 years or more driving experience

Experience working in informal settlements or abroad

Experience working in volunteer organisations

Word processing and data entry skills

Note: the above represents a challenging role which will enable development and demonstration of high level skills,.  Appropriate training and support will be provided.  Please note that we recieve a high number of applications and are a small internal team so if you do not recieve a response in the first round this means you have not been selected.

Please provide a covering letter that explains why you are suitable for this role and why you want to work for Care4Calais - We will only consider applications that are accompanied by a covering letter.