Project Development Coordinator Jobs in Birmingham
Do you want to contribute to driving HR service excellence and enhance employee experience with stakeholders in mind? Come and join the HR Team at Ambition Institute and contribute to our organisational success.
We're looking for a talented individual with understanding of HR policies and employment law, to join the team on a permanent basis as HR Co-ordinator.
As HR Co-ordinator, you will be responsible for providing an efficient and customer focussed HR operations administration service.
You'll manage the HR processes associated with the full employee life cycle including probation, parental leave, flexible working requests, termination, and any contractual changes, including issuing accurate letters to employees and ensuring all relevant changes are reflected on payroll and appropriate HR systems are updated.
Who are Ambition Institute?
A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.
At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.
That’s how we’ll make sure every child gets a great education and the best possible start in life.
- We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
- We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
- We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.
We would like you to:
- Support payroll submissions by collating accurate monthly payroll.
- Manage all aspects of HR operations administration and ensure all documentation and processes are fit for purpose. Act as a first point of contact for employee queries and respond to customers in a timely manner in line with organisational HR policies and employment legislations. Escalating any complex employee queries to a more senior member of the HR team.
- Contribute to HR service and process improvements and engage in suitable projects as assigned by the HR Business Partner (Operations).
- Develop a broad understanding of the duties and contribute to business continuity by providing cross-team working support as necessary.
Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the HR Business Partner (Operations). In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition.
Skills, Knowledge and Experience
To succeed in this role you'll have a CIPD level 3 or working towards a relevant HR qualification, or equivalent experience. You'll also demonstrate:
- Successful experience in a similar level administrative role
- Experience in working in a fast-paced organisation with changing business and operating priorities.
- Experience of working autonomously, using initiative, and an ability to problem-solve
- Empathy and collaboration with excellent people skills including good written and spoken communication skills, capable of building effective working relationships with internal and external stakeholders.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be accepted for all office locations
All applications must be received by the closing date 23:59 on 6 April 2025. Interviews are expected to take place on 11th and 15th April.
Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Step into a transformative journey with Working Options.
We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference.
This year we aim to reach over 90,000 young people in-person and over 2.5 million online.
As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.
We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.
If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.
Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.
Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.
Person specification
We are looking for someone who:
* Has a genuine interest in our work.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the England today.
The client requests no contact from agencies or media sales.
Passionate about educational equality? Join our team and make a difference.
�� Location: Remote with visits to our partner colleges in Derby and Nottingham, monthly visits to our London office and regular college travel (2-3 days/week).
⏳ Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
�� Salary: Competitive, including London weighting where applicable.
�� Start Date: August 2024.
�� Duration: Fixed term until August 2025, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
We are looking for individuals who are passionate about our mission and demonstrate the following:
- A strong commitment to tackling educational inequality and supporting disadvantaged students.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent attention to detail and high standards for student success.
- Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
- Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
- Strong organisational skills, time management, and ability to work independently.
- IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid role – with requirement to attend Birmingham office on a regular basis
As Senior Volunteer Coordinator every day is different - from offering guidance and advice to volunteer managers, to developing new training opportunities and attending events to promote volunteering across Aquarius services - you will certainly be kept busy. Organisation and time management is key as you’ll manage all elements of volunteering and monitor and evaluate volunteering data across the organisation.
You will play an active role in someone’s volunteering journey, from recruitment and ongoing support, to matching them to the right role. You will be key in ensuring that individuals have the right skills and training to thrive as volunteers with Aquarius. It is a highly rewarding role which relies on consistent communication and the ability to motivate others.
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for a self-confident and energetic individual with a good understanding of these issues to play a key part in developing and supporting all volunteer programmes across Aquarius services.
You will:
- Work with the Participation Development Officer, supporting the key aspects of the Group Volunteer Strategy
- Coordinate and support the development and delivery of volunteer programmes, and support local services with recruitment, support and management of volunteers – including establishing a pathway with local universities
- Develop and deliver volunteer training across the organisation, and also support engagement with the ANCHOR group and young people’s steering groups to help promote co-production and ensure that empowerment is implemented across the organisation.
To succeed, you’ll need
- Significant experience of achieving results in a similar role – backed by high levels of commitment to our work, to the Recovery Agenda, equal opportunities and anti-discriminatory practice, and the importance of mutual aid.
- Experience of working with volunteers which will include effective engagement, as well as recruitment, support and management
- An understanding of the functional approach to substance misuse, and will have demonstrated your ability to develop and deliver training programmes
- The ability to work well on your own initiative, prioritising, planning and managing your own workload, as well as the flexibility and all-round people skills to contribute as part of a friendly team
- The ability to communicate clearly and with sensitivity, in writing, face-to-face or on the telephone, with people at all levels and from a wide range of social and cultural backgrounds.
- Excellent IT skills, with knowledge of Microsoft Word, PowerPoint, Excel, Outlook and Access and the ability to produce clear and concise reports
- A willingness to travel, occasionally nationally, as well as to work evenings and weekends if required.
In return, we offer a range of benefits including:
- Generous annual leave
- Employee Assistance Programme
- Excellent Learning & Development Opportunities and Career Progression
- Generous Contributory Pension scheme
An enhanced DBS disclosure will be required for this post.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.
Remote – Regular travel to the Capacity office in Liverpool, Local Trust office in London, and 3ni work in the north east, as well as client offices across the country and other sites as needed. Out of hours travel and stays away from home are therefore a feature of the role.
An exciting opportunity for an exceptional individual with either a background in event management, or some planning and delivery experience, who is keen to learn more about how to do it well in a short space of time.
We’re looking for a Co-ordinator to join our team. If you’re excited about bringing positive change to our neighbourhoods and communities, we’d love to hear from you…
3ni is a new social value partnership, bringing together policy and practice to transform neighbourhoods across the country. At 3ni, we believe that community regeneration starts from the ground up. Through research, policy and events, the national network for neighbourhood improvement, is sharing and shaping the best and next practices and helping disadvantaged communities rebuild.
In this role, your main focus will be helping 3ni to achieve great engagement with our key networks by growing and supporting the membership of our ‘national network for neighbourhood improvement’.
- You’ll spread the word about 3ni, helping people to understand what we do and the impact we have by developing and delivering compelling communications.
- You’ll be a strong communicator, with the ability to craft and share messages in a way that really hits the mark. We’re looking for someone who’s a proactive problem solver with a can-do attitude.
- You’ll play a key part within our small team, bringing organisational capacity and providing excellent admin support, helping us to get stuff done.
- You’ll make it all work for our team, keeping organised, planning ahead and relishing completing tasks to a high standard while meeting challenging deadlines.
Our ideal candidate will be a people person, happy to get out and about and confident building relationships within our network. You’ll know what makes a good event (or visit), and will keep our objectives in mind when scoping, designing and delivering 3ni’s work programme and member sessions.
- You’re great at developing close and trusting relationships with public and third sector leaders and other key partners.
- You’re good at writing, whether it’s a project update, an insights reports, a briefing or recommendations piece you can create a clear structure that helps readers ‘get the point’.
- You value accuracy and quality and can structure your thoughts and the points you are seeking to make.
- You’ve got a handle on what’s happening across public and third sector services, and you’re keen to learn about the neighbourhood agenda, community development policy and practice, and the learnings from Big Local and other regeneration programmes.
The extras
- For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
- 2 Capacity bank holidays per annum.
- Flexible working (including majority working from home).
- Free eye-tests, vouchers for glasses.
- Scottish Widows Pension Scheme, matched up to6%.
- Funded health support including counselling, physiotherapy etc.
- Holiday buy-back scheme (up to 5 per annum).
- Team days and socials. Free lunches (yes there is such a thing).
- A great team to work with (but we would say that).
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date: Midnight, Sunday 23rd March 2025
Diversity Statement
At Capacity, we believe that public services should be people-centred, inclusive and accessible to everyone and our commitment to Diversity, Equity, Inclusion and Belonging (DEIB) is at the heart of this. To uphold these values, we only accept applications through our application portal. This allows us to provide a standardised process where candidates are evaluated on merit. We have implemented measures to remove unconscious bias from our process while maintaining accessibility by continuing to support a range of application formats. We are committed to continuously improving this process and welcome any feedback.
WE’RE HIRING!
Reach is looking for an enthusiastic individual with lived experience (individual, parent/carer, relative or friend) of Upper Limb Difference to join our team as the 18-25 Retreat & Mentorship Programme Coordinator.
This exciting new role will play a vital part in delivering a transformative experience for our young adult members.
You will be a key figure in creating a supportive and inspiring environment where young people can connect, grow, and thrive. In this role you will be working from home, the role involves some travel to project and charity events and meetings, Reach charity will cover your expenses.
THE ROLE:
The role is 1 day a week 3-year fixed term contract 2025-2028 (£30,950 FT equivalent). You can work remotely and flexibly for most of the year.
—————
ABOUT REACH:
Reach Charity Ltd empowers individuals with Upper Limb Difference through support, advocacy, and community. We believe in the power of peer support and strive to create inclusive and empowering experiences for our members.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Sense is recruiting for a Volunteer Development Lead to join our fantastic People & Culture Team, working on a hybrid basis between home and our offices in either London or Birmingham. We can also accommodate candidates able to commit to a part-time schedule (minimum of four days per week).
The Volunteer Team owns the strategic overview and direction of volunteering at Sense. As a key role in growing, supporting and enhancing volunteering across Sense, they work collaboratively with all functions across the organisation to help shape volunteering opportunities, improve volunteer experience and embed processes that ensure volunteers feel valued and empowered to make a real impact.
The main duties and responsibilities include:
- Support with the delivery of Sense’s Volunteer Strategy, helping to ensure all activity aligns with Sense’s vision and mission.
- Increase volunteer participation by developing inclusive and meaningful opportunities that cater to diverse interests, skills, and availability.
- Enhance the quality and impact of volunteering by establishing clear guidance on volunteer engagement and management.
- Ensure volunteering at Sense is accessible, inclusive and contributes to the charity’s overall mission.
- Develop innovative and new volunteering models, including micro-volunteering to further enhance our work.
- Help design and deliver Volunteer Management workshops to help equip volunteer managers across the organisation with best practice tools, and strategies to enhance the volunteer experience.
To succeed in this role, you will have:
- Experience in developing volunteer programmes and volunteer management.
- Strong knowledge of best practices, legislation and emerging trends in volunteering.
- Demonstrated success in delivering strategies and/or large-scale projects.
- Promote inclusive volunteering opportunities, identifying and addressing barriers to participation.
- Develop external partnerships to enhance Sense’s volunteer network and extend opportunities.
- Good knowledge of policies and practices in safeguarding, risk management, and volunteer engagement.
- A commitment to people with complex disabilities and Sense’s vision and values.
Personal Circumstances
- This role requires a hybrid working model, with at least two days per week in the office or visiting shops or other sites.
- Ability to travel to either our Selly Oak (Birmingham) or our London office.
- Applications will be considered from candidates able to commit to a part-time schedule (pro-rata, minimum of four days per week).
- This role may require occasional overnight stays for training, meetings or events.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
About the opportunity:
The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.
The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Key responsibilities of the role:
- Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
- Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
- Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
- Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
Key information:
Reports to: Communications and Media Manager
Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable)
Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.
Closing date: Sunday 23rd March 2025
Interviews: Tuesday 1st April 2025
Start date: As soon as possible
Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
Application process:
Please submit a completed application form via our website.
In the form you will be asked to reflect on the statements below:
1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.
2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.
3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
Please note, we do not accept CVs and cover letters. We only accept applications with the application form.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

About the Advocacy & Support Manager role
You will join a team managing Galop’s specialist advocacy services, providing support to LGBT victims and survivors of abuse and violence in the UK. This role holds the responsibility of the National advocacy & support team, you will be responsible for the line management and operational management of the advocacy & support service across the UK. You will work within the advocacy management team to deliver advice, support, and advocacy to thousands of LGBT victims and survivors of interpersonal abuse and violence each year.
You will remotely manage a team of specialist advocates and caseworkers that are based across the UK, providing needs-led support, information and advocacy to LGBT survivors of a range of violence and abuse. You will work with the Head of Advocacy and Support and other Advocacy and Support managers to ensure that survivors have access to timely, tailored support, while maintaining a high quality, consistent service, with a specific focus on remote support.
You will have an in depth understanding of violence and abuse that LGBT people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community and acting as a key Galop representative within a national landscape.
You will be responsible for ensuring that data collected about the service is consistent, thorough and appropriate in order to use for reporting, bid writing and evidencing the service provision offered. You will develop and maintain relationships with stakeholders and ensure that the service is effectively demonstrating its impact. You will work with the Head of Advocacy and Director of Services to develop bids for new or continued funding for frontline services.
For more information on this role please download the attached job description.
Location: This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK.
Hours: Full Time (35 hours per week)
Contract: Permanent
Line manages: Advocates and caseworkers
Reports to: Head of Advocacy and Support
Salary: £36,590.97 - £39,743.06
Closing Date
Applications should be submitted by 10:00am on 1st April
First round interviews will be held 10th April
REF-220289
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.
We are planning the transition from a freelance to a PAYE salary structure and require support with:
-
Designing an appropriate staffing structure
-
Benchmarking salaries
-
Business and financial planning
-
HR/employment systems and policies, related training
-
Governance
The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term.
Deaf Unity: mission and purpose
Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are:
-
leaving school to enter further/higher education
-
entering the workforce
-
progressing in the workplace
We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether.
From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers.
Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses). This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102.
Context for the commission
To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator, tutors and project managers/coordinators leading on different streams of activity. We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services.
Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising.
Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees.
This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.
In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:
- Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.
-
Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS).
- We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly
-
Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies
- Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks
This commission directly supports objective 5.
In parallel with this:
- Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives.
-
Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this)
This programme of development activity is kindly funded by Trust for London.
In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery.
Overview of role
The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include:
-
A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan
-
Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity
-
Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission)
-
A review of governance and existing policies
-
Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice
-
Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps
We will however welcome alternative proposals for how this work might most effectively be structured.
Schedule
We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments.
Time commitment: estimated 15-20 days over a 7-month period
Fees: Fixed fee is £8,250 inclusive of VAT and expenses
Specification
The consultant will -
-
Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice
-
Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies
-
Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these
-
Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind
Person specification
Essential
-
Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources
-
Comprehensive and up-to-date knowledge of employment/HR law and practice
-
An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants.
-
Experience of business planning for the voluntary sector
-
Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality
Desirable
-
Some knowledge of British Sign Language
-
Familiarity with the XERO accounting system
-
Commitment to values of social justice and equity
-
Experience of working with the deaf community
It is anticipated that you will work remotely: Deaf Unity currently does not use a main office.
How to Apply
To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project. Please provide details of two referees.
Please submit this by 5pm on 7 April 2025. Please use “Organisational Development” as your title.
This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.
Interviews will be held online in the week commencing 14th or 21st April 2025
Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria.
The client requests no contact from agencies or media sales.
The Move 8 Week Young People’s Programme has experienced remarkable growth, with referrals increasing by 109% between 2021/22 and 2023/24. To meet the growing demand while maintaining high standards, we are recruiting a Cancer Rehab Specialist Lead.
This role is critical to overseeing the delivery, development, and impact of the MOVE 8 Week Young People's Programme. As the team lead, you will manage Cancer Rehab Specialists and a team of freelancers. You'll aslso be working in collaboration with your line manager to drive innovation, patnerships, and excellence and have your own caseload of young people.
Leadership and Team Management
- Lead and manage the Cancer Rehab Specialist and a pool of freelancers delivering aspects of the programme.
- Foster a collaborative and supportive team environment, ensuring clarity of roles and responsibilities.
- Provide ongoing guidance, performance management, and professional development for the team.
Direct Support to Participants
- Provide one-on-one support to young people with a focus on physical activity and wellbeing.
- Develop MOVE’s support for 13-30 year olds following Proton Beam Therapy, and building relationships with key stakeholders and Health Care Professionals.
- Ensure participants receive tailored support, including one-to-one sessions and resources to enhance their rehabilitation journey.
- Work alongside your line manager to monitor participant outcomes and satisfaction, using data insights to continually improve service delivery.
Partnerships, Advocacy and systems change
- Build and maintain relationships with healthcare providers, community organisations, and other key stakeholders to support young people and raise awareness on the benefits of physical activity.
- Advocate the benefits of physical activity during and after cancer treatment at professional events and conferences.
- Collaborate with healthcare professionals to embed physical activity in cancer care pathways, planning and delivering workshops to contribute towards this.
Programme Development and Growth
- Develop and implement innovative improvements to the 8 Week Programme based on participant feedback and best practices in cancer rehabilitation, for example by managing and refining referral processes to reduce waiting times and improve participant experiences.
- Work with your line manager to design and implement scalable systems and processes to support sustainable growth of the programme.
- Embed equity, diversity, and inclusion (EDI) principles in all activities, ensuring accessibility for underserved and diverse communities.
- Collaborate with internal teams to align the programme with organisational goals and secure funding opportunities.
Impact Evaluation and Reporting
- Work with the Programme Coordinator to oversee the collection and analysis of relevant data to evaluate the programme’s effectiveness and identify areas for improvement.
- Work with your line manager to write reports for stakeholders, funders, and senior leadership, highlighting achievements and demonstrating impact.
- Identify participant stories and successes to share with the marketing and communications team.
Person Specification
Essential Requirements
- Cancer Rehab Level 4 Training or equivalent
- Proven experience leading teams, including freelancers or contractors, in a health, cancer care, or rehabilitation context.
- Strong understanding of the role of physical activity in cancer rehabilitation and recovery.
- Excellent communication and interpersonal skills, with experience managing diverse stakeholders.
- Organisational skills to support multiple aspects of programme delivery and team management effectively.
- Demonstrated ability to innovate, solve problems, and drive service improvements.
- Commitment to equity, diversity, and inclusion principles, with experience working with underserved communities.
- Cocreating with young people
Desirable Requirements
- Relevant qualifications in cancer rehabilitation, health promotion, or a related field.
- Experience in managing budgets and contributing to funding applications or grants.
- Familiarity with safeguarding and data protection regulations.
- Programme development experience
MOVE Benefits
Salary: £34,000 (pro rata)
Contract: 1 Year Part-Time (4 days per week) with potential to extend
Location: Remote, with occasional travel for events, workshops and meetings (Please note that this role is only available for applicants with the right to work in the UK)
The post is subject to a six months’ probationary period. We understand the importance of a work-life balance and respect individual needs.
Annual Leave: Generous allocation of 28 days of holiday leave (pro rata if part-time)
Special Day Off: Your Birthday
Extended Holiday Break: Our charity closes down in between Christmas and New Year, giving you the opportunity to enjoy some additional time off over the festive period.
Pension Benefits: Pension plan through NEST (National Employment Savings Trust)
Flexible Working Arrangements and Hours: We believe in empowering our employees to manage their time effectively. This is a remote working role (within the UK) with travel for team meetings and other work-related events.
How to apply
- Produce a document no longer than 2 sides of A4, outlining why your skills, experience and personal motivation make you the right person for this role. Please also attach your CV.
- Please provide name and contact details of two referees that we would contact if shortlisted.
- Please use your name in the subject header of the email and the file name of the document.
- Please send these to recruitment@movecharityorg
- For an informal discussion before applying, please email interim charity lead nazmeen.wardle-bi@movecharityorg
- Closing date to apply for this role is Wednesday 26th March
- If you would prefer to submit your application in an alternative format, please feel free to choose your own approach to convey the information requested.
Equal Opportunities and Diversity Statement:
MOVE Against Cancer is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Key Application and interview information:
There will be two stages of the interview process. The first stage will be virtual via video call and for those invited to the second stage, the interview will take place in-person in Manchester.
Data Protection Statement
For information about how we use your data, please contact us.
Safeguarding
Move Against Cancer is committed to ensuring the safety and wellbeing of all individuals who participate in our programmes and all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.
ow To apply:
Produce a document no longer than 2 sides of A4, outlining why your skills, experience and personal motivation make you the right person for this role. Please also attach your CV.
Please provide name and contact details of two referees that we would contact if shortlisted.
Please use your name in the subject header of the email and the file name of the document.
Please send these to recruitment@movecharityorg
For an informal discussion before applying, please email interim charity lead nazmeen.wardle-bi@movecharityorg
Closing date to apply for this role is Wednesday 26th March
If you would prefer to submit your application in an alternative format, please feel free to choose your own approach to convey the inform
The client requests no contact from agencies or media sales.
Role Summary
Are you an experienced project and relationship manager, passionate about changing the food system? You could soon be leading an exciting new programme to make hospital food in the UK healthier and more planet-friendly. You’ll support our Head of Programmes, carrying out a wide range of tasks, including securing new partnerships with hospital trusts, providing advice on menus, managing relationships, and collecting data to measure the impact of the programme. You’ll develop and deliver an effective strategy, starting with a pilot project with one NHS Trust before rolling the strategy out across the country.
Hospital Plates is the sister programme to our successful School Plates programme. Since the launch of School Plates in 2018, we’ve supported over 90 major school caterers, responsible for the food in over 8,000 schools, feeding over 1.3 million children every day, helping almost 50 million school meals become meat-free or plant-based. Our plan is to replicate this scale of impact in the hospital sector, using the experience and insights we’ve gained within schools.
Reporting directly to our Head of Programmes, you’ll also work closely with our School Plates team including our Programme Coordinators and Chef Trainers, as well as our Public Health Lead, Communications Manager, Director, and the rest of our team.
We’re looking for someone to join our team for 3 days a week with the potential for the hours to increase over time.
Job Details
Job title: Programme Manager, Hospital Plates
Reporting to: Head of Programmes, UK
Location: Remote (home-based, with some travel within UK)
Hours: 21 hours per week (0.6 FTE)
Salary: £34,000 per annum pro rata (based on 1.0 FTE)
Responsibilities
- Create a clear and effective strategy for delivering impactful menu change in UK hospitals.
- Launch and complete a pilot of the programme, managing the process from the start.
- On successful completion of the pilot, roll out the programme across the rest of the country.
- Conduct outreach to hospital trusts to build a network of contacts, engage new partners, and manage and develop these relationships.
- Coordinate with a range of different stakeholders within hospitals and trusts, including catering teams and nutritionists.
- Collaborate with other organisations in support of healthier and sustainable hospital food.
- Develop a range of resources and templates for hospitals and trusts to support and guide them through the programme.
- Contribute ideas for developing recipes that meet the nutritional guidelines for hospital food.
- Work with the School Plates Awards Coordinator to develop an equivalent menu awards scheme for hospital food.
- Work with our chef trainers to deliver presentations and training to hospital staff, including organising and promoting sessions, liaising with trusts/hospitals and attendees, presenting, and collating feedback.
- Measure the impact of our work for ongoing programme evaluation, supporter communications, and funding proposals.
- Develop an excellent understanding of the hospital food landscape, and the nutritional guidelines for hospital food.
- Update and maintain an accurate database of activity with our partners/hospital trusts.
- Represent ProVeg UK on calls, in meetings, and at events, including some public speaking.
- Work closely with our Communications Manager to produce engaging new content, including video content, for social media, and the website.
- Support the Head of Programmes with any other projects or tasks, as needed.
Qualifications
Essential
- Proven track record in project and relationship management.
- Experienced in planning and delivering presentations.
- Excellent communication skills with an ability to write effectively for a range of audiences.
- Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
- Proactive with initiative and drive.
- Strong organisational skills and attention to detail.
- Solution-focused and resilient.
- Confident in creating basic spreadsheets and slide decks.
- Ability to work well under pressure and manage time effectively in a fast-paced and small but fast-growing non-profit work environment.
- Ability to work well unsupervised, with experience of working in remote teams with a reliable internet connection.
- Passionate about food systems change and alignment with our vision and mission.
- Based in the UK, and willing to travel within the UK to represent the team and programme at meetings, events, and trainings.
Desirable
- Experience of working within hospital food.
- Experience of liaising with local authorities, hospitals, hospital trusts or public sector bodies.
- Experience of working in the food, health or environmental sector.
- Experience in the field of nutrition, including an interest in plant-based nutrition.
- Experience of recipe development and analysing nutritional data.
- Experience of using customer relationship management (CRM) systems.
Benefits of working with us
- A strong organisational focus on personal development, with a designated training budget.
- Provision of a work laptop.
- Flexible, trust-based working arrangements and home-office arrangements.
- Career development support.
- Mindfulness programme - free Headspace account.
- We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
- And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 20th April 2025
Start date: From May/June 2025
Application process and timeline
Please submit your application using our online form - including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.).
The recruitment process consists of two rounds: 1): an online trial task; 2): an interview with the Head of Programmes and Public Food Lead/Director.
- Application deadline: 20th April 2025
- Online trial task: sent to longlisted candidates during week of 21st - 25th April 2025
- Interviews: 7th & 8th May 2025
- Start date: From May/June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrator
We’re looking for an experienced Administrator to provide administrative support to support the Devon and Somerset Projects.
Position: S11252 Service Delivery Administrator
Location: Homebased Devon and Somerset. Occasional travel maybe required as part of this role. (may include team meetings or other work-related meetings)
Hours: Part-time, 18 hours per week
Salary: £11,232 per annum (FTE £21,840)
Contract: This is a fixed-term contract until 31 March 2026
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 30 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: week commencing 7 April 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Administration Manager, with support from the Service Delivery Coach.
Key responsibilities will include:
• Provide comprehensive administrative support within the Locality.
• Inputting referrals onto internal systems.
• Use of national databases.
• Maintain and enhance local relationships with referrers and other stakeholders.
• Implement operational policies and quality standards.
About You
You will have:
• A proven track record of proactively supporting a team and demonstrable experience in administration.
• Excellent working knowledge of Word, Excel, Outlook and PowerPoint
• The skills to communicate effectively in writing and orally.
• Experience of communicating with a range of stakeholders including healthcare professionals
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Admin, Administrator, Administration, Support Admin, Support Administrator, Support Administration, Admin Coordinator, Administrator Coordinator, Administration Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.
The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.
About the role:
The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.
Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.
The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.
Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.
To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.
The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand.
Main Duties and Responsibilities
Quality
· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant.
· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience.
· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,
· Develop a community where good practice can be shared.
· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties
· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner.
· Research, build and embed a feedback system to contribute to continuous improvement
· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation
· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.
Performance
· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.
· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing.
· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.
· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.
· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support.
· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives.
General Responsibilities
· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members
· Manage key risks and follow escalation process when necessary
· Ensure there is cohesive and aligned work with colleagues within the organisation
· Maintain open and effective communication with internal and external colleagues
· Prepare status reports as required for the Head of Professionalisation
· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
· Represent the Council in stakeholder meetings and external events
· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values
· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council
Person Specification:
Essential:
Experience
- Experience with self-assessment process and Quality Improvement plans
- Experience of creating cultures that embody positive change, continuous improvement and equality
- Experience of managing a supply chain including setting and achieving KPIs and contract conformance
- Management experience and understanding of contractual and performance management with the ability to deliver results
- Experience of successfully delivering an outcome-based contract
- Experience of driving performance, identifying areas of concern and implementing projects for performance improvement
Skills, knowledge and qualifications
- Clear understanding of the purpose of professional registration and associated processes
- Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
- Excellent communication skills with the ability to communicate clearly and effectively
- Ability to analyse a range of data from a range of sources to develop insights and support decisions
- Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal
Personal Attributes & Approach
- Commitment to a registrant-centred approach
- Confident, positive and hard-working team player – happy to go above and beyond
- Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
- Excellent IT and digital skills including Microsoft 365
- Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
- Commitment, determination and resiliency
Desirable:
· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor
· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1
· Previous audit experience
· Demonstrated success in producing efficiencies/increased outcomes against target
· Significant operational management experience
Next Steps
Deadline for application: Friday 28th March 5pm
Interviews: w/c 7th April or w/c 21st April
Start date: As soon as possible
Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make an Impact: Join us as a Sale and Marketing Executive at NFER
As a Sales and Marketing Executive, you’ll play a crucial role in promoting our assessments, engaging with schools, and driving revenue growth through targeted campaigns. With a competitive salary, excellent benefits, and the chance to work with a globally respected charity, this is your opportunity to make a lasting impact.
Salary: £30,000–£34,000 per annum (non-negotiable)
Annual Leave: 30 days plus 4 paid closure days and bank holidays
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
Flexible Working: Hybrid setup with 1 day a month in Slough office, full-time (35 hours). Also open to flexible working from day 1 including compressed hours and job share.
JOB DESCRIPTION
As a Sales and Marketing Executive, you’ll be at the heart of our collaborative Product Marketing team, working together to engage schools, build lasting relationships, and promote our assessment solutions. You'll be part of a supportive and motivated team that shares ideas, celebrates successes, and works towards a common goal.
This role is perfect for someone who thrives in a team-oriented environment, is eager to drive revenue, and enjoys building strong customer relationships while delivering creative and effective marketing campaigns.
Key Responsibilities:
• Support sales activities – engage with schools, provide quotes, and manage customer queries.
• Drive marketing campaigns – create compelling content, manage social media, and optimise digital channels.
• Coordinate events – organise webinars, school engagement activities, and product launches.
• Analyse market insights – use data to refine strategies, improve engagement, and enhance product positioning.
• Maintain compliance – ensure GDPR and ethical marketing standards are met.
PERSON SPECIFCATION
Essential Skills and Experience:
- Experience in sales and marketing, preferably within education or a related sector but not essential.
- Strong communication and writing skills – you can create engaging content for diverse audiences.
- Excellent organisational skills – able to manage multiple tasks and prioritise effectively.
- Confidence with digital platforms – social media, email marketing, Google Ads, and CRM tools.
- Analytical mindset – comfortable working with data and reporting on campaign effectiveness.
Other roles you may have experience of include: Sales executive, Marketing executive, sales and marketing coordinator, CRM executive, junior marketing officer.
WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:
- A supportive and inclusive workplace culture.
- Opportunities to develop your skills and advance your career.
- Flexible working arrangements to support work-life balance.
- The chance to make a real difference in the education sector.
APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 17th March 2025.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support you and ensure a positive experience. For further details, please review the Job Information Pack.
If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.
The client requests no contact from agencies or media sales.