Project manager jobs in dagenham, greater london

Responsible to: Longfield Hall Trust (‘LHT’) Board

Salary: paid monthly at rate of £20.00 per hour

Contract: 12 months, with potential for extension

Hours of Work: 8 hours a week (1 day per week, perhaps spread over 2 days). We will launch an all-day café (10.30 to 3.30pm on Thursday 4 September.

Background:

Longfield Hall Trust (LHT) manages the historic Longfield Hall, offering a range of cultural experiences and classes for all ages. Our new Memory Café project aims to support dementia patients and their carers by providing a welcoming space for social and recreational activities. The Café will offer dementia friendly activities (including karaoke, bingo, arts/crafts and immersive theatre/dance shows) to empower dementia patients to enjoy regular social, cognitive and physical activities.

Alongside supporting patients, the Memory Café will create a highly supportive environment for carers. This will enable carers to take some 'time out' while remaining nearby in a safe space where both carers and patients can socialize more widely. Furthermore, the Café will provide access to information about relevant local services, ensuring comprehensive support for all attendees.

The Memory Café Care Worker will support the Memory Café Manager and enable us to support a broad range of dementia patients and their carers.

Main Duties and responsibilities:

Roles and responsibilities:

• Support external providers when they come to the Memory Café to support activity engagement for participants living with Dementia and their carers
• Give personal care service for participants if required and needed
• Give extra level support at lunchtimes if required
• Serve refreshments, this will include lunches
• Work as part of a team to give person centred care to all our members
• Support participants to improve their well-being and independence
• Help set up/clear away of activities with volunteer team
• Build and support strong relationships with external agencies that visit the cafes
• Encourage and support participation and ensure a fun, inclusive environment
• Must have a desire and passion to support people living with dementia and their carers
• Must show empathy, kindness, patience and understanding
• Willingness to have ongoing training
• Ability to work as a team member and on own initiative as directed
• To escort on a minibus if needed
• Able to follow organisational policies and procedures.
• Assist with transport arrangements.
• Assist with reminders

The Advice & Wellbeing Team at KCLSU are looking for a Triage and Administration Assistant to be the first point of contact for our vital service for student's at KCL. 
 
As the Triage and Administrative Assistant, it is your role to support the KCLSU Advice service to deliver high quality support to students who need help with issues impacting their studies. This will be done by ensuring excellent management of the Advice shared inbox, consistent record keeping using our case management system and communicating with both students and staff about our service. KCLSU Advice often supports students experiencing difficult circumstances and so as a team, we work effectively and empathetically. 
 
You will need to be confident in understanding complex policy and processes to ensure students are triaged appropriately and efficiently, enabling advisors to provide timely and tailored support. 
 
Key responsibilities include; 

• Supporting and completing a variety of administrative tasks relating to the KCLSU Advice service, in particular triage and casework.
• Maintaining accurate and consistent record keeping including using the Case Management System
• Administrate the KCLSU Advice inbox including processing referrals, removing duplicates, providing initial responses and flagging urgent queries.
• Representing KCLSU Advice at occasional outreach events to raise awareness of our service and educate students on the support offered.
• Provide administrative support for the Student Panel Volunteer project and any other relevant KCLSU Advice related projects
• Developing and maintaining up to date knowledge of the Advice Service procedures and practices and incorporate them into work effectively.
• Being a proactive and solution focused team member to support the service to meet student needs, particularly during busy periods.

 
The full Job Description, Person Specification and Recruitment Pack is attached. To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 
 
To be eligible to apply for this role you must:
• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
 
REF-223 071

Role Overview:
The Talent Set is excited to be working with a fantastic charity supporting to recruit an Interim Trust Funding Officer for an initial 5-month FTC. This is a pivotal role that will focus on enhancing income generation from trusts and foundations, with an emphasis on identifying and cultivating new funding opportunities. You'll lead a strategic project to revitalise business development processes and ensure a robust and future-focused funding pipeline.

The charity has a strong foundation of highly engaged supporters and has delivered consistent results in recent years. However, there is considerable potential to expand their donor base and reach new funders. This role offers a fantastic opportunity to play a key part in shaping the future of trust fundraising within a collaborative and mission-driven team.

Key Responsibilities:

• Lead a prospecting project to strengthen the new business pipeline for trusts and foundations.
• Review and prioritise existing donor lists to identify high-potential opportunities.
• Collaborate with prospect research colleagues to integrate qualified leads into the central pipeline.
• Map upcoming funding opportunities and create a calendar to support strategic team planning.
• Ensure CRM and pipeline data is accurate, up to date, and aligned.
• Identify and research potential new funders.
• Support the creation and execution of cultivation plans to build new relationships.
• Contribute to compelling proposals that align with donor interests and strategic goals.
• Support stewardship and reporting for new and existing donors.
• Gather impact data to contribute to funder updates and reports in collaboration with internal teams.
• Work cross-functionally with fundraising colleagues to identify fundable projects and submit high-quality proposals and reports.
• Coordinate with international network partners to strengthen donor relationships and proposals.

Person Specification:

• Demonstrated success in managing and developing donor pipelines within a fundraising environment.
• Proven experience identifying and securing funding from new trust and foundation donors.
• Strong interpersonal and communication skills to influence, engage and build lasting relationships.
• Ability to deliver a high standard of service to internal and external stakeholders.
• Highly proactive, organised, and solutions-focused with the ability to manage multiple priorities independently.
• Comfortable using Microsoft Office tools to create professional proposals, reports and presentations.
• Collaborative and adaptable team player, with a flexible and positive approach to change.
• Capable of working to individual targets while contributing to shared team objectives.
• Commitment to inclusive, values-led leadership, with an understanding of feminist principles and equity, diversity and inclusion best practice.

What’s On Offer:

• A hybrid working pattern with 1 - 2 days per-week in the Central London office (remote options available).
• A salary of up to £39,500 pro-rata for the successful candidate.
• A 5-month FTC in a truly fantastic organisation.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Our client, an independent mission-driven charity, is seeking a Senior Operations and Governance Officer to provide essential support across corporate governance and organisational planning functions. This role is central to ensuring that leadership and strategic processes run efficiently, effectively, and in alignment with good governance practices.

This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.

Key responsibilities include:

• Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
• Taking high-quality and accurate minutes and tracking actions to ensure follow-up
• Supporting governance and compliance processes, including maintaining the risk register and statutory records
• Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
• Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
• Acting as a point of contact for trustee-related queries and supporting induction and development processes

 
We are looking for someone with:

• Significant experience supporting board and committee governance
• Proven ability to take and manage high-quality minutes and meeting outputs
• Experience working with stakeholders at all levels, including senior leadership and trustees
• Excellent organisation, attention to detail, and ability to manage multiple priorities
• Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
• A collaborative, adaptable approach and a commitment to inclusive working practices

This role offers the opportunity to join a committed and supportive team, helping to shape and support the delivery of the organisation’s mission.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.

What you would do:

Oversight and day to day management of the organisational financial systems, including:

• Using Quick Books, spreadsheets to track expenses and company spending.
• Company payroll, tax and financial auditing.
• Keeping well-organised files and records of business financial activity.
• Archive of reports, receipts, and other financial evidence.
• Keeping financial databases up to date.
• Interacting with customers either on the phone or in person.
• Following up on business financial communications, billing, and ordering.
• Communicating with funders, suppliers and vendors.
• Company Invoicing.
• Using Quick Books, spreadsheets to track expenses and company spending.
• Collecting and inputting company data within the financial systems.
• Learning about the company's mission and available products/services.
• Assist with financial technical support.
• Acting as a personal assistant to the Director and/or board of LCC for financial matters.
• Giving feedback on finance efficiency and suggesting possible improvements.

Are you passionate about empowering South Asian women and making a meaningful impact in your community?

We are looking for a dedicated, compassionate Community Caseworker to join our team and provide frontline support to South Asian single mothers affected by domestic abuse. This is a unique opportunity to combine direct advocacy with community outreach and project work, helping us to deliver and develop our vital services.

 

Who We Are

 Maa Shanti is a specialist charity supporting South Asian single mothers and their children who have experienced domestic abuse. We offer culturally responsive, trauma-informed support to help women rebuild their lives and achieve independence. Our services include one-to-one casework, advocacy, group activities, mental health support, and community outreach. We work in partnership with local organisations to ensure women are heard, respected, and supported every step of the way.

 

What You’ll Do:

• Provide one-to-one emotional and practical support to women impacted by domestic abuse and exploitation
• Deliver in-person outreach and advocacy across North (with a focus on South Camden) and East London
• Build referral pathways and collaborate with grassroots organisations to strengthen community connections
• Facilitate workshops, group activities, and online peer spaces
• Help shape new services based on lived experience and community feedback
• Promote awareness of domestic abuse within South Asian communities and represent Maa Shanti at local forums

 

What We’re Looking For:

• At least 3 years’ experience (paid or voluntary) in VAWG, social care, or community support
• Fluency in a South Asian language (e.g. Bengali, Hindi, Urdu, Punjabi)
• Experience supporting vulnerable groups, especially survivors of abuse and migrants
• A strong understanding of cultural barriers and intersectional challenges faced by South Asian women
• Confidence working both independently and collaboratively, with excellent communication skills
• A trauma-informed, culturally sensitive, and empowerment-focused approach

 

What We Offer:

• Flexible hybrid working with a supportive, mission-driven team
• Opportunities for training and professional development
• A chance to make a real difference in the lives of marginalised women and children

 

Please Note:

This post is open to women only, under the Equality Act 2010, Schedule 9, Part 1. Cultural knowledge and lived/community experience of South Asian contexts will be highly valued.

If you're passionate about empowering women, tackling inequality, and working as part of a supportive and mission-led team, we’d love to hear from you.

How to Apply:
Send your CV and a covering letter, no more than 2 pages long, outlining how you meet the essential criteria set out in the person specification and your interest in this role.

 

Application deadline: Sunday 17 August 2025
Interviews: Thursday 4 and Friday 5 September 2025

Join us in creating safer futures for South Asian single mothers. Your work will matter.

We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.    

The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff.  It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.   

Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

Further information about Respond   

 An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.  

Note all of the above days per annum stated are pro rata’d for part time employees.  

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.   

Deadline for applications – Rolling recruitment 

Interviews  - TBC 

Start date – TBC 

We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s.  We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click here to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

You will be responsible for supporting the finance manager on managing the charity’s finance ledgers, year-end accounts, completing monthly balance sheet reconciliations, posting journals, dealing with cash banking and quarterly VAT return submissions.

You will support the directorate to improve the efficiency of processes using data and digital tools to drive those efficiencies and effectiveness across the organisation. 

What you'll do 

• Be responsible for a key financial ledger (e.g. purchase/sales/cash) and provide first line support to the rest of the charity in managing that ledger

• Support the financial accounting manager in delivering the month end closedown process

• Produce monthly reconciliations to support the financial accounting manager facilitate the overall charity balance sheet reconciliations

• Understand and support the other assistant financial accountants with their areas of responsibility to provide flexibility and continuity of service to the organisation

• Provide support to budget managers on transactional accounting activities and queries

What you'll bring

• Experience of working in a financial accounting team with good working knowledge of accounting principles and basic understanding of VAT for charities

• Have, or studying towards, an accounting qualification 

• Excellent numerical, analytical and problem-solving skills e.g. advanced excel techniques

• Experience of using accounting packages and other databases e.g. CRM to complete tasks

• Experience of managing a financial ledger, double entry bookkeeping and understanding of chart of accounts

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 2 days in the office per week.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Delivery Officer (North)

£32,000-£34,000 (dependent on skills and experience) plus generous benefits 

Location – Home-based with regular travel across a designated region and to our offices as required 

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.  

To help us with this important mission, we are looking for a Delivery Officer for our North Region (covering Cheshire FA, Cumberland FA, Durham FA, Lancashire FA, Liverpool FA, Manchester FA, North Riding FA, Northumberland FA and Westmorland FA). As a Delivery Officer, you’ll play a key role in supporting the successful delivery of capital projects across a defined region – including 3G pitches, pavilions, grass pitch improvements, PlayZones and more. You’ll work closely with applicants and colleagues across the Foundation to help turn project ideas into reality, from early pipeline stages to pre-award. 

You’ll provide first-line support to applicants, coordinate project records, and contribute to grant assessments – ensuring each project meets our standards and supports our strategic aims. If you’re someone who’s confident working independently but thrives in a team environment, we want to hear from you. 

About the Football Foundation 

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.  

Our goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.  

What are we looking for? 

Someone with hands-on experience supporting or delivering capital projects, grants, or community programmes—ideally within a grassroots sport or community setting. You’ll have a solid understanding of the challenges faced by local clubs and organisations, and a passion for helping them succeed. Strong written and verbal communication skills are essential, along with the ability to produce clear, concise reports to support decision-making. Confident using Microsoft 365 tools and managing project records digitally. We’re also looking for someone who can effectively plan and prioritise a busy and varied workload, and who thrives in a collaborative team environment while building positive relationships with a wide range of stakeholders. 

For full details of the role and requirements, please download our recruitment pack below. 

What can we offer you? 

The salary band for this role is £32,000 - £34,000 per annum, dependent on relevant skills and experience. 

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets. 

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that. 

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. 

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.

The closing date for applications is: Wednesday 20 August 2025 at 09:00am

First-stage interviews will be via MS Teams and are currently scheduled for w/c 25 August 2025. 

Second-stage interviews are currently scheduled for w/c 1st September 2025 and will be held in-person at our offices, Wembley Stadium.  

D365 Systems Administrator - 1 year Fixed Term Contract 

Starting Salary: £45,000 per annum

Location:  Methodist Church House (London Hybrid)

Hybrid Working: Connexional Team staff based at Methodist Church House or Cliff College have a hybrid work pattern, which is currently 2-3 days in the office.

The Vacancy

We are offering an unique and diverse opportunity to support the Connexional Team and the wider Methodist Church in implementing, maintaining, and enhancing our Dynamics 365 systems.  This role will ensure that these systems effectively meet the needs of both our internal and external users. You will collaborate with our Applications team to develop solutions and provide best practice guidance.

About You

We are looking for someone who wants to make a positive contribution to our work.

• Extensive experience as a Dynamics 365 CRM Systems Administrator and familiarity with ETL tools such as SSIS. 
• Strong knowledge of Microsoft Dynamics 365 CRM, including custom workflows, plugins, and integrations
• Experienced with Power Platform Apps and Power Automate.  Experience managing integrations between Dynamics 365 CRM and other systems.
•  
•  Experience with MS SQL Server, and be skilled  in creating user acceptance test scripts and technical documentation
• Strong problem-solving skills and the ability to troubleshoot technical issues.
• Excellent communication skills and the ability to train end-users.

You should also

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 7 August 2025

Interview date: 18 August 2025 in person in London

Job Title: Programme Lead (Path Protection)

Team: Programmes and Delivery

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £32,239 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

At Ramblers we work to empower the public and volunteers to take action to protect paths and access – whether claiming lost rights of way, pursuing resolutions to path problems, or objecting to changes to the definitive map. As a member of the Programmes team, the Programme Lead (Path Protection) will be responsible for the successful development and delivery of the programme across GB.

Key responsibilities

• Lead on the design, development and operational delivery of the Path Protection programme across GB.
• Create operational delivery plans – to identify milestones, monitor risks, resolve issues and manage resource requirements.
• Design and develop resources and processes to support programme implementation.
• Be responsible for managing a budget in line with programme goals and objectives.
• Be responsible for evaluation and reporting, to ensure the programme meets KPIs and delivers measurable impact.
• Manage new and existing strategic partnerships with partner organisations and those working to improve access and reduce barriers to becoming active outdoors.
• Train and support volunteers – and promote the programme more widely.
• Provide advice and guidance to the public on path protection issues.
• Engage diverse audiences from communities facing additional barriers to getting outdoors, to senior stakeholders including funders and other strategic external partners.
• Directly deliver Path Protection events to support the continued development and co-production of the programme.
• Work closely with Nations Directors, Community Development Officers and the Fundraising team to secure the support required to sustain and grow the programme.
• Ensure robust risk management systems are in place to ensure the safety of participants.
• Ensure programme compliance with relevant policies and regulations.
• Review the programme annually to identify lessons learned or areas for development to drive continuous improvement.

Other

• Work collaboratively as a member of the Programmes team, to share learning and develop innovative practice in programme design and development.
• Engage and proactively develop excellent working relationships across the organisation
• Undertake such other duties as may be reasonably required of the post.

The person

Knowledge and Experience

• Programme management experience – including responsibility for planning, budgeting, and monitoring and evaluation.
• Experience providing advice to a variety of stakeholders and managing casework.
• Experience recruiting and managing partners and volunteers.
• Experience designing and delivering a training programme – working with participants to drive innovation and continuous improvement.
• Experience of successfully working with fundraising colleagues to secure funding to sustain and scale a programme.
• Knowledge of the potential barriers to participation in outdoor recreation.
• Experience managing relationships with strategic stakeholders.
• An understanding of rights of way law and practice.

Skills and Leadership

• Ability to develop, introduce and champion new ways of working as an expert on path protection initiatives.
• Strong verbal, written and digital communication skills – with an ability to convey information clearly to a range of different audiences.
• Ability to work with a range of internal and external stakeholders.
• Excellent interpersonal skills and ability to build strong relationships.
• Ability to work independently and collaboratively to achieve common goals.
• Ability to use initiative and to be flexible and adaptable in approach.
• Ability to analyse information thoroughly and make sound decisions and recommendations.

Personal Attributes 

• Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
• Able to engage diverse audiences, including community partners and senior decision makers.
• Flexible and able to develop strong, collaborative team relationships.
• Entrepreneurial approach to developing and growing innovative projects.
• Flexible and resilient with the ability to work under pressure and to deadlines.
• Willingness to travel and to spend evenings and weekends away from home as required.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Be the spark that connects and uplifts multi-faith chaplaincy work across the UK for people leaving prison. Use your digital skills and people passion to make real impact.

This is more than just a job—it's a unique opportunity to support life-changing work in prisons and communities by encouraging, equipping and linking the amazing people delivering community chaplaincy. The Community Chaplaincy Association (CCA) brings together over 30 independent projects across the UK who support people leaving prison. 

As our Encourager and Connector, you’ll build warm, supportive relationships with projects and chaplains, helping them feel seen, heard and empowered. You’ll also use your confident IT and communication skills to improve how we share stories, best practice and resources—whether it’s through a lively newsletter, a well-run Zoom gathering, or an engaging bit of social media.

You’ll work closely with our small but passionate team to spot opportunities, respond to needs, and ensure our members feel truly connected to a shared vision of restorative, faith-informed community.

Who we’re looking for:

A naturally warm and organised person with a heart for people, an understanding of faith-based work (including multi-faith contexts), and a real flair for using digital tools to make things happen. You don’t need to be a chaplain—but you do need to believe in the power of hope, second chances, and supportive relationships.

If you're looking for a flexible, meaningful role where your relational and digital skills can make a real difference, we'd love to hear from you.

We are looking for a new policy adviser who will work primarily in our natural environment to help deliver ambitious leadership for the environment. They may also work on projects for one or more of our other themes.

You will be a strong researcher and confident communicator who can understand the main environmental and political challenges in the UK. As well as understanding the bigger picture, you will have experience of working in policy areas covered by our natural environment theme which are food, farming, land use and nature.

You will work as part of a team that uses political, policy and analytical insights to drive forward UK government policy on food, farming, land use and nature. You will be able to synthesise complex information rapidly, including in areas unfamiliar to you. You will take initiative in using that information to propose policy positions to the team that are sensitive to the wider political context. You will be organised and independent, ensuring outputs and events are executed to a high quality and to deadlines.

Communication skills are important. You will be a skilled writer, capable of turning complex information into easily understandable briefings, reports, and blogs for our audiences. You will have the ability to build relationships with politicians, environmental NGOs, business partners and other stakeholders. You will be comfortable presenting our work to internal and external audiences, helping to secure support for projects and policy proposals.

Green Alliance balances long and short-term projects, as well as being responsive to government agendas and public discourse. This means team members need to be eager to rapidly build knowledge in new policy areas and be willing to learn from colleagues and bring a flexible and dynamic approach to their work.

We encourage applications from all sections of society, particularly those from working-class backgrounds and people of colour who are under-represented in the environment and think tank sectors, to help us achieve our vision of a green and prosperous UK for all.

Please note that we can only accept applications from individuals with the right to work in the UK. We are unable to sponsor working visa applications or renewals.

Please see the job pack on our website for more details and how to apply.

Closing date: 9am, Tuesday 19 August 2025

The first round of interviews will be held on Tuesday 2 September 2025, in person at our office in Millbank Tower, Westminster, London.

JOB PURPOSE

To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.

To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.

To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.

KEY DUTIES AND RESPONSIBILITIES

Deliver individual strategic projects/business plan objectives for the team

Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards.  This includes:

• Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable

• Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis

• Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process

• Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.

Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:

• Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.

• Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.

Project compliance and quality requirements are achieved by:

• Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.

• Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.

• Escalating risks promptly and appropriately.

• Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.

• Contributing to the design of monitoring and reporting processes.

• Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.

• Ensure that work undertaken reflects and supports equality and diversity.

Support the implementation of best practice systems and processes

Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:

• Providing reports and/or data on trends, compliance, and quality.

• Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.

• Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.

• Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.

• Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.

• Support the development and/or updating of content for information systems.

Maintain expertise and insight

• Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.

• Be proactive in identifying external and internal contacts to inform activity to improve service delivery.

• Advise managers on recent developments in field of work.

• Undertake research and analysis in field of work.

Contribute to team

• Be an active member of the Quality Team, identifying opportunities for your own development.

• Provide regular updates to the Quality Manager regarding partners quality and processes.

•  Contribute to the good and efficient working of the team in delivering against the business plan.

•  Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.

•  Compliance with LCALC policies and procedures, including health and safety.

•  Undertake any other duties as may be reasonably required within the scope of the role.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.

• To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.

•  To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.

PERSON SPECIFICATION – Quality Officer / Central Supervisor

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.

(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.

(3) An understanding of compliance monitoring and performance management.

(4) A proven commitment to continuing professional development.

SKILLS AND ABILITIES

(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.

(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.

(7) Proven ability to identify service delivery issues affecting quality

(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines

(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills

(10)Excellent influencing, negotiating and administrative skills.

(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.

(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.

QUALITIES

(13) Commitment to initiatives to combat poverty and social exclusion

(14) Energetic and self-motivated

(15) Commitment to equal opportunities

(16) Willingness to accept direction and supervision

(17) Willing and able to work outside office hours from time to time

(18) Commitment to the aims of Leicester Community Advice and Law Centre

OTHER REQUIREMENTS

(19)  Must have access to own car and be willing to undertake travel throughout  Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.

(20)  Willing and able to work remotely and/or from home.

Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.