Project manager jobs in south woodford, greater london

Battersea is embarking on a transformative journey with our Launchpad Programme – a major cross-organisational initiative to consolidate all customer and animal data into one integrated CRM system. As part of this ambitious project, we are creating new roles to support our teams as they contribute to programme activity.

Supporter-Led Fundraising has been identified as a major growth opportunity in our Income Generation strategy, and we have ambitious plans for it going forward. This contract role will independently manage the planning, development, and delivery of Battersea’s Supporter-Led Fundraising programme, as well as provide support to the wider Events and Supporter-Led Fundraising team on other projects.

We are seeking someone with experience in Supporter Led Fundraising programme development, who can hit the ground running to lead on the delivery of our ambitious plans.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd July 2025

Interview date(s): W/c 14th July 2025 & 21st July 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Corporate Partnerships Officer
12 months fixed term appointment
Full time (34.5 hours)
London/Hybrid
£28,800 - £31,800 per annum 

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.

About the role

Do you have a passion for building long term relationships and working on award winning partnerships? Would you like to help manage partnerships that not only raise income but also make a significant impact on people living with cancer? If so, this could be the role for you.

The Corporate Partnerships team has an exciting opportunity for a Corporate Partnerships Officer to support with the delivery of a range of key corporate partnerships within the Partnership Management team and directly manage allocated smaller relationships and projects to drive income and maximise the value to Macmillan.

This is a rare opportunity to work with several recognised household brands and exciting campaigns such as Coffee Morning and Mighty Hikes.  You’ll be immersed into the brands and partners we work with every day and receive training and guidance on Corporate Partnerships, where you will meet lots of great people, both internally and externally.

The Corporate Partnerships team generates over £15m+ per year and those vital funds from corporates help people living with cancer every day.  By working with some of our biggest partners you will see the direct impact of our income, which goes to fund nurses, our support line, and bespoke projects in communities to support people living with cancer.

About you

We encourage candidates to apply who are looking for the opportunity to gain experience, new skills and to learn about partnership management in a sector-leading team. 

• You have an ability to develop relationships with a number of stakeholders both internally and externally
• You will be inquisitive, ask crucial questions and be confident challenging partners
• You will be highly organised and can manage multiple projects and programmes of work simultaneously
• You’ll have persistence and perseverance with partners
• You will have strong written and verbal communication skills
• You will be IT literate and have a competent working knowledge of Microsoft Office

About our benefits

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Monday 7 July 2025 at 23:59.

1st interviews will be held on 14/15/16 July 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Join Our Dynamic Team as Head of People Services!

Are you passionate about optimising recruitment processes and driving project success? Médecins Sans Frontières (MSF) UK is seeking a dynamic and experienced Head of People Services to lead our Recruitment & Applicant Tracking System (ATS) implementation project and deliver quality customer-focused HR services.

Why You'll Love This Role:

• Impactful Projects: Drive the implementation and introduction of a new ATS; improving recruitment and onboarding processes.
• Leadership & Innovation: Lead, inspire, and develop a talented team to achieve seamless and efficient HR operations.
• Collaborative Environment: Work closely with senior leaders and stakeholders to ensure our HR services meet the needs of our diverse workforce.
• Strategic Influence: Provide valuable insights through data analysis and reporting to support decision-making at the highest levels.

Hours: 37.5 hours a week, Mon-Fri

Duration: Fixed Term Contract – 12 months 

Location: London Office Aldgate, at least two days a week (one of which is Wednesdays) 

Salary: £67,505.20-£73,505.66 per annum

JOB PURPOSE 

Reporting to the Director of People, the Head of People Services is responsible for leading the delivery of a quality and customer focused core people service to MSF UK. The post holder leads on all operational aspects of the People department (with the exception of employee relations), including all recruitment, core people and payroll processes, administration, systems, data and reporting. 

Key duties areas follows: 

• Lead, motivate and develop the People Services team towards our goal of providing a seamless and customer focused people service. 
• Encourage and develop the team’s interaction and collaboration across MSF UK to support high standards of service delivery and continuous improvement, with a focus on recruitment as the priority, ensuring that a workforce plan is in place for recruitment activity. 
• Project-manage the development and implementation of efficient, effective, customer focused end-to-end recruitment and onboarding processes for MSF UK office and hosted contracts, including the introduction of the new ATS. 
• Work with the Head of Employee Relations to update People Services’ policies and ensure people policy updates are embedded as documented procedures. 
• Lead the production of people reporting statistics; analysing information and producing draft reports for the CoDir, Remuneration Committee and Board. Ensure that the information provided enables managers and the Board to make decisions. 
• Lead the team to ensuretheefficientprovisionofpayandbenefitsadministrationtoensurepayrollaccuracy and compliance with legislation, and lead the implementation of the annual pay review and periodic salary benchmarking. 
• Lead on external relationships and ensure contracts are in place that support the effective running of the People department. Responsible for the management, renewal and procurement of external supplier contracts. 
• Ensure effective data security, DPA and FOI systems are in place and are monitored. 
• Provideaskeletonservicefornon-employeese.g.contractors,secondmentsetc. 
• Projects and continuous improvement initiatives for People Services or cross-functional, aligned to the people department plan. 

Please download the full job description and person specification below for further details.

KNOWLEDGE, SKILLS & EXPERIENCE 

1. MCIPD qualified (level 7) or an equivalent level of professional knowledge and experience gained through demonstrable significant experience working in People functions across recruitment, core people services and payroll. 
2. Evidence of skills and experience in developing and implementing efficient Recruitment and core People systems and processes that are efficient, legally compliant, represent value for money, and meet customers’ needs.
3. Process improvement methodology training and/or significant experience creating new and updating people processes and procedures. 
4. Evidence of delivering change and improvement using project management skills and techniques. 
5. Proven experience of creating a high-performance culture, leading an effective People Services team and motivating, developing and performance managing individuals. 
6. Demonstrable knowledge of best practice in People Services and relevant UK employment legislation. 
7. The ability to use data from a wide range of sources to analyse key themes and the potential impact on an organisation. 
8. Evidence of developing excellent working relationships at all levels of an organisation, instilling confidence and credibility when dealing with sensitive, challenging and difficult situations. 
9. Evidence of connecting effectively with key stakeholders, manoeuvring through organisational dynamics and influencing organisational culture. 
10. Demonstrable commitment to the principles of diversity, equity and inclusion and their practical application and integration in the work environment. 
11. Fluency in written and spoken English. 
12. Commitment to the aims and values of Médecins Sans Frontières. 
13. Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer

HOW TO APPLY  

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. 

Incomplete applications will not be considered. 

Recruitment timetable: 

• Closing date for applications: 11 July 2025, 12:00pm (GMT) 
• First round interviews: Week commencing 21 July 2025 
• Expected Start date: 1 October 2025

Right to work in the UK 

Candidates must have the right to work in the UK. 

We look forward to receiving your application! 

The role of Health and Safety Advisor will be to review, monitor and advise on Health and Safety (H&S) processes, policies, risk assessments and safe working practices across the charity.

The successful candidate will report to the charity’s Risk Manager, but be expected to work closely with other teams, in particular the Estates and Facilities, and Operations teams.

Overall objectives:
• To be the subject matter expert for staff, volunteers, visitors and contractors dealing with health and safety issues across all three sites.
• Write high quality practical guidance and policies for H&S at Battersea.
• Embed H&S policies and processes across Battersea.
• Help train and educate managers and team leaders in their H&S responsibilities.
• Develop and sign-off H&S risk assessments where appropriate.
• Work closely with the H&S Officer in the Estates and Facilities Team.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 13th July 2025
Interview date(s): W/c 21st and 28th July 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values. 

This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity. 

You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection. 

Join Public Law Project as our interim CEO and lead us as we enter our new strategic phase, championing justice, fairness in state decision-making and upholding the rule of law.

About us

Public law is fundamental to a fair and inclusive society. At its best, it enables the state to confront and navigate challenging contexts and make well thought through decisions for us all. Where public bodies make decisions that are unlawful, irrational, unfair or contrary to human rights, public law is there to enable people to challenge those decisions and hold the state to account. 

For over 30 years, PLP has been at the forefront of public law in the UK to advance fairness in society. We have delivered impact through strategic litigation, ground-breaking research, and training for legal professionals, NGOs and public bodies. Our work includes challenging the government’s Rwanda immigration policy, contributing to the prorogation of Parliament case, supporting Windrush survivors, and scrutinising the use of automated decision-making and AI in public decision-making. We are values-led and highly collaborative, working in alliance with individuals and communities facing discrimination.

In the face of existential issues facing society, we have recently agreed a bolder strategic direction with a more aspirational vision than before. It is our intention that no matter the challenges in the years ahead, PLP will advance fairness in society through public law with determination, with authority and with others. This role will be essential to that journey.

About the role

Public Law Project (PLP) seeks an inspiring and experienced interim CEO - parental leave cover - to lead us through an exciting and pivotal period. With our new strategy launching in July 2025, we are looking for a collaborative and values-driven leader to turn vision into action, build our external profile, support a developing team, and drive sustainable funding growth. This is a critical 12-month appointment, offering the opportunity to lead one of the UK’s most respected legal charities through a period of dynamic transition.

You will guide PLP through a vital year of strategic delivery and internal consolidation. You’ll lead the rollout of our new strategy, embedding agility, accountability and purpose across the organisation, while strengthening our external profile through increased visibility and thought leadership. You’ll support a capable and committed senior team, many of them recently appointed, fostering cohesion, a strong team ethos and an inclusive, positive culture. You will also play a key role in fundraising, stewarding existing funders and identifying new opportunities to diversify and grow income.

Working closely with the Chair and Board, you’ll help ensure strong governance and deliver the stability and impact our mission requires. You’ll be supported by a values-led team and a forward-thinking board, united in their commitment to accountability, equity and justice.

What we are looking for

We’re seeking a senior leader with a proven record of translating strategic plans into operational delivery and measurable impact, leading and supporting teams through organisational growth or transition, and building strong external partnerships and raising organisational profile. You will have experience in supporting income generation and funder engagement, and of effectively working with trustees and senior stakeholders to ensure good governance and risk oversight.

A background in law or public law is not essential, but you must bring a clear appreciation of the issues and landscape in which we operate. Most importantly, you’ll bring a collaborative and empowering leadership style, a deep alignment with our values, and the ability to get the best from people during times of change.

Closing date for applications: By 9am, Monday 14th July 2025

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

The Youth Endowment Fund

Head of Change – Health

Reports to: Director of Change, Youth Endowment Fund

Salary: £67,900 per annum                       

Location:  Central London or remote

Contract: 2-year fixed term – potential to extend. Open to 0.8 FTE for the right candidate

About the Youth Endowment Fund

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.

In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to prevent children from becoming involved in violence. We will achieve this by finding out what works and building a movement to put this knowledge into practice. A big part of the movement that we need to build is in the world of health. We need to inspire and connect with health leaders across Integrated Care Services (ICBs), Local Health Boards (LHBs), Child and Adolescent Mental Health Services (CAMHS) and other relevant parts of the system. We need to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key Responsibilities

We are making progress building the evidence of what works within and around health services to reduce violence. But the big risk is that nothing changes. That’s where you come in. Your role is to identify the best way to make change happen within relevant health services. Your main responsibilities will be ensuring that:

We have great relationships with the people who can make change happen.

This will include:

• Developing great relationships with senior policy makers, sector leaders and experts, including representing YEF in external meetings and speaking at events.
• Build a Strategic Advisory Board of leading experts across the health sector and keep members onside and excited about our work.
• Manage excellent Strategic Advisory Group meetings. You can read more about our Education Strategic Advisory Group here.

We deliver the health system recommendations. 

This will include:

• Helping to identify the right recommendations at a system level (such as changes in policy, regulation, inspection, funding, or guidance) that make it more likely highly vulnerable children get access to the right support at the right time.
• Creating and delivering a plan to deliver the health system reforms, working closely with leaders to make the change happen.
• Tracking progress carefully, being thoughtful and creative about when and how to change the plan. 

We work out the most effective ways to connect people with the evidence, then making those things happen.

This will include:

• Helping health leaders change how they plan or provide services to better protect children from violence, based on our Practice Guidance.
• You can read our first guidance for school, college, and alternative provision leaders here.
• Creating a plan to get people to follow our guidance, using what we know about how they think and behave.
• Continuously testing and improving our approach to get better results.

As a senior member of staff in the organisation you also:

• Build a culture where it is natural to perform well and support colleagues brilliantly.
• Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.

About You

You are this sort of person:

• You know how to make change happen. You combine analytical sharpness with emotional intelligence and real-world experience. You understand why people resist change – and how to move them through it. You’re curious about human behaviour and what drives decision-making.
• You bring deep experience of the health system. You’ve worked at a senior level in or with health services – potentially commissioning support for young people at risk of or involved in violence. You understand how ICSs, LHBs, CAMHS and other health leaders think, and know how to navigate and influence within the system.
• You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
• You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
• You build trust and connect with people. From government ministers to youth workers, CEOs to 15-year-olds – you know how to listen, build rapport, and make people feel heard. You’ve led meetings, made strong introductions, and bring people with you.
• You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
• You understand young people. You get what life can be like for vulnerable young people and you understand the systems and organisations around them. Ideally, you’ve seen this first-hand, whether professionally or personally.
• You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise.

You must have this sort of experience.

• Delivering concrete change in practice or systems that improved children’s lives.
• Leadership experience in the health system. You’ve worked at a senior level in or with health services – potentially in commissioning – and you understand how to navigate and influence within these complex systems.

First-hand knowledge of the system that supports highly vulnerable children, particularly those at risk of or involved in violence. This includes children with conditions such as conduct disorder, psychosis, substance use disorder, ADHD, developmental language disorder, and traumatic brain injury. You understand the barriers these children face and what it takes to get them the right support.

While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of violence affecting young people.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

To Apply

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and cover letter, which must answer the following three questions below. Please submit your application by 9am Friday 27th June 2025.

Application Questions

Improving practice or systems
1. Can you describe a time when you successfully supported health leaders to improve practice or systems (e.g., regulation, funding, guidance)? Please include the scale and context of your experience. (maximum 500 words)

Developing strategy
 2. Please provide an example of a strategy you developed from scratch and implemented independently. What did you do, what was the impact, what did you learn? (maximum 500 words)

Personal and professional experiences in violence prevention
3. What personal and professional experiences have shaped your understanding of the health sector’s role in preventing violence? (maximum 500 words)

Interview Process

This will be a two-stage panel interview process. Interviews will take place in the week commencing the 7th July 2025. Second stage interviews are currently scheduled for the week commencing 21st July.

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

Benefits Include

• £1000 professional development budget annually
• 28 days holiday plus Bank holidays 
• Employee Assistance Programme - 24hour phone line for free confidential support 
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary Flexible hours.
• Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%.

Your Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

This is a really diverse and exciting analytical role, you’ll be working on a wide range of data projects for different clients and on our own data products for our values and mission led social enterprise.

Here’s what you need to know:

• You need to be curious, and love data as much as we do. We’re seeking someone with expertise in data engineering and analysis, who can communicate brilliantly with both technical and non-technical people. 
  The ideal person will have expertise in presenting analysis and insights, a strong track record in coding, tools and data management, have expert analytical and problem solving skills, be curious and questioning, with excellent attention to detail.
• But you don’t have to have all the experience and knowledge we’ve listed. As long as you are willing to learn, have the right attitude and values and want to be part of our mission, we’ll consider you. That’s why we’ve advertised the post with quite a wide salary band. 
• Be part of our mission. Data Orchard is a social enterprise with a fantastic team of data specialists who are committed to helping make the world a better place. We support nonprofit organisations to get better with data. Our clients and their causes make our work incredibly fulfilling and rewarding. We work with many fantastic organisations around the UK, and we reach and engage thousands more around the world, through our events, tools and resources, and online communities.
• We welcome diversity. Here at Data Orchard CIC, you’re encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. We are led by our values: collaboration, respect, openness, quality and honesty.
• Healthy work life balance. We offer flexible working and a 35 hour week, home/remote working and access to a co-working space, learning and career development, 28 days holidays with an increase of a day per year of service (up to 5), and a company pension scheme. New employees are given a contract and full induction.

If this sounds like something you want to be a part of, please check out the full job details and apply via our website.

#analytics #data engineer #data4good #analysis 

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

To develop and oversee Battersea’s brand, and integrated brand and marketing activity, to deliver against brand and organisational objectives and maximise the vital role of brand in Battersea’s next chapter.

Overall Objectives

• Working closely with the Head of Brand and Creative, develop and oversee brand, and integrated brand and marketing campaign activity, to build brand health, grow awareness of our widening work and support organisational objectives.
• Support the development and implementation of a comprehensive brand and brand marketing strategy and delivery of plans and activities in support. As part of this, oversee successful brand campaign planning and delivery, brand platform integration and rollout, and strategic brand development in relation to new areas of our organisational strategy.
• Strategically partner with Senior Managers across Battersea to lead the team in developing appropriate marketing strategies and plans, including supporting strategic work with Income Generation, Our Voice and Global Programmes.
• Drive excellence in marketing planning and use of resources so activities and investment are optimised in line with latest insight and learnings, including oversight of econometrics modelling.
• Lead and develop the team, and foster strong working relationships across Battersea and with external suppliers, to promote a culture where creativity and marketing excellence and effectiveness flourish.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 27th June 2025
Interview date(s): TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About Katherine Low Settlement   

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.   

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people. 

We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.

Role Purpose 

Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role. 

Responsibilities and Duties 

• Drafting and submitting funding bids up to c£10k grant value 

• Reporting to funders and supporting relationships with funders and partners

• Researching and identifying grant funding opportunities 

• Managing bid writing process, including gathering input from colleagues 

• Briefing programme colleagues on project monitoring required to produce funding reports, including case studies 

• Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders 

• Ensuring project reports are completed and submitted to funders on time 

• Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors 

• Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice 

Skills and Experience 

• Track record of fundraising from trusts and foundations for project, core, and multiyear funding 

• Working with colleagues to complete funding bids and collect information for reporting requirements 

• Proven effective lead generation skills 

• Excellent verbal and written communication skills 

• Ability to plan and prioritise to meet deadlines 

• Excellent report writing for funders and proofreading skills 

• Proven effective CRM database use such as the ability to maintain accurate record and income forecasting 

• Donor stewardship experience

• Up-to-date knowledge of fundraising best practice and regulation, including GDPR 

Personal Qualities  

• Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society 

• Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking 

• Highly self-motivated and positive, with a self-managing “can do” attitude 

• Self-directed, results driven and able to multi-task with resilience and adaptability. 

• Strong collaborative spirit

• High levels of personal and professional integrity

• Strong attention to detail and quality

• Reliable, with a willingness to work flexibly outside of office hours. 

• Clear commitment to our values 

Further Information  

• Katherine Low Settlement is committed to Diversity, Equity and Inclusion

• All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check

• You will adhere to matters of confidentiality concerning this role and the KLS team 

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.  

Job Title: Individual Giving Officer

Team: Fundraising

Location: Hybrid (split between home-working and London)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of the role

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.

Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.

Key Responsibilities:

Income generation

• Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
• Support the growth of individual giving income in line with annual targets
• Develop and deliver regular cash and legacy marketing appeals to a high level, including:
  • Developing propositions and cases for support
  • Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
  • Project management to ensure delivery on schedule and within budget
  • Managing relationships with agencies and suppliers including design and print
• Manage a portfolio of affiliate fundraising campaigns

Donor stewardship

• Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
• Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
• Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion

Data and reporting

• Produce campaign and programme level reporting and analysis
• Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
• Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
• Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising

Relationships

• Build strong working relationships with staff within various functions of the Ramblers
• Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey

The Person

Knowledge, Skills and Experience

Essential:

• Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
• Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
• Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
• Excellent communication skills, with the ability to tailor communications to a wide range of audiences
• Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
• Competent in the use of IT tools including Word, Excel and PowerPoint
• Experience of working with CRM systems

Desirable:

• Experience of working with the Salesforce CRM
• Experience of legacy marketing, or an understanding of charity legacy giving
• Experience of using digital marketing tools including Mailchimp and social media advertising platforms
• Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships
• A positive and professional attitude
• Excellent attention to detail
• Proactive and self-motivated with the ability to work independently
• Adaptable and flexible in a fast-paced, target-driven environment
• Strong sense of responsibility and accountability
• Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

This role is an Account Management and New Business split and would suit someone with great communications skills, who is bursting with energy and creativity, and unafraid to try new approaches. We foster an environment where it is ok to make mistakes, be creative and try new things so that we can bring our prospects and partners the best opportunities to grow.

In this role you will:

• Build and manage a fast paced and highly effective new business pipeline for opportunities within a 25-150k threshold
• Prospect, engage, pitch and win new business opportunities with high value corporates at a partnership value between 25-150k
• Manage, steward and relationship build with our current partners to ensure partnership uplift
• Work with project teams to collate accurate reporting and impact data for the partnership accounts you manage and look for impact opportunities for your pipeline prospects
• Collaborate with teams across Carers Trust to build pitch decks, proposal toolkits and engagement tools for the corporate team to deliver to partners and prospects
• Work with the Corporate Manager and Head of Corporate to sell and scale our new employability offer to corporate prospects

Our ideal candidate:

• Will have a good track record of securing new business opportunities in a charity or sales role
• Will have experience in account managing relationships
• Strong interpersonal and pitch building skills
• Capacity to take initiative and identify opportunities
• Financial literacy sufficient to present project budgets and corporate partnership costings
• Self-motivation with enthusiasm for working flexibly as part of a team

Download the attached documents to find out more about the role and the perks for working at Carers Trust.

STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.

To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, STEM Ambassadors programme, and a suite of enhancement and enrichment activities.

Reporting to the Project Lead, the Account Management Officer will manage relationships with STEM Learning’s valued funders while working to ambitious targets, ensuring they have an exceptional experience.

This role will be mostly home-based, with an office day every week at either London (City) or York University (walking distance from York city centre). Travel for meetings will be expensed. The National STEM Learning Centre based at York University is a unique and impressive teacher CPD venue, mirroring the modern classroom and laboratory facilities, as well as housing their inspirational resources centre. 

Key responsibilities for the Account Management Officer role include:

• Stewardship of Funders: Manage and streamline communications with STEM Learning’s growing group of funders.
• Creative Engagement: Develop innovative ways to engage with funders, including strategic partnerships, commercial activities, and employee engagement through the STEM Ambassadors programme.
• Effective Communication: Correspond with funders using creative and engaging methods.
• Creating “Wow” Moments: Build personal connections between funders and STEM Learning’s mission.
• Collaboration: Work with internal stakeholders to ensure effective partnership delivery.
• Impact Evidence: Leverage STEM Learning’s impact evidence and collaborate with the Evaluation Team.
• Growth and Renewals: Ensure the growth and renewal of existing partnerships.
• New Partnerships: Work with the Fundraising Development team on pitches and ensure a smooth handover of new wins.

Ideal skills and experience:

• Track record in building and sustaining exceptional relationships with supporters and funders
• Strong organisational skills, enthusiasm and tenacity
• Excellent communication skills and collaboration are a must
• Specialist knowledge of the trends and developments in the sector completed through relevant training is desirable. In the role, you will need to stay up to date on relevant press and industry news.
• You’ll also be an outstanding advocate for STEM Learning and the ENTHUSE Charity, embodying their values: Sustainable – Innovative – Proactive
• If you are a proactive and innovative individual with a passion for STEM education, we want to hear from you!

Employee benefits

STEM Learning offer an exceptional benefits package, which includes: 

• 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
• Excellent pension scheme with employer contributions of up to 15%
• Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
• Annual salary review
• Electric Car Benefit Scheme via Tusker
• Interest-free season ticket loan
• Discounted gym membership and shopping discounts
• Gourmet Society and tastecard dining cards (incl. 2 for 1, 50% off food bill and 25% off total bill)
• Kids Pass
• Employee Assistance Programme