Project Manager Jobs

Are you a confident, motivated and ambitious individual with a proven track record delivering effective campaigns, ideally within the animal welfare sphere? Or, do you have proven experience of using policy, research, lobbying, stakeholder networking and media to influence the public, government, law enforcement and industry? If this is you, we want to hear from you!

Essential

· Passion for animals and enthusiasm for improving their lives, with evidence to support this.

· Minimum five years’ experience in project management, campaigns, lobbying or animal welfare law enforcement, investigations, or relevant experience, with a proven successful track record.

· Excellent communication skills - able to comfortably liaise with a wide range of people from supporters, journalists, internal teams to government officials including at in-person meetings and in delivering presentations to small and larger audiences.

· Adept at using a range of different communication channels for promotion of campaigns, including working with colleagues to develop website content, direct mail, email, social media, blogs and articles.

· Excellent written and verbal communication skills with experience in tailoring messages for different audiences.

· Ability to plan, prioritise, work under pressure and to deadlines.

· Public affairs experience and/or ability to understand government & political process decision-making and ability to draft written responses to government/regulatory consultations with support from internal team.

· Experience in researching and writing evidence-based reports.

· Hard working, motivated and with a can-do attitude.

· Robust and able to handle sensitive, sometimes distressing information regarding animal welfare.

· Ability to manage staff, contractors and volunteers as required.

· Sound ability to use a variety of IT applications, including MS Teams.

· Commitment to the objectives of the charity.

Desirable

· Fundraising experience/an understanding of the supporter journey.

· Knowledge of UK wildlife crime and animal welfare legislation.

· Line management experience.

To apply, please send your CV accompanied by a covering letter detailing relevant experience and skills, and stating why you want the position 

The package also includes:

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata

• Season Ticket Loan

About USPG

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:

• Oversee the day-to-day running of our website and social media channels.

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for a second role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.

How to apply:

Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.

Closing Date: Wednesday 12th June 2024 at 12 noon

Interview Date: Wednesday 19th June 2024

The Learning and Development Coordinator will have responsibility for the coordination and administration of a range of learning and development activities and events for the Agbero2100 London programme.

The Learning and Development Coordinator will develop robust learning and development systems and processes. The role holder will be the first point of contact for learning and development queries and be responsible for all related administration, ensuring a ‘get it right first-time' ethos is adopted. Responsibilities will also include supporting the learning and development partners in capturing Agbero2100 London Programmes learning pan-London through a series of programmes covering communities practice learning opportunities, community leadership and enterprise development.

The Learning and Development Coordinator will report to the Learning Practice Director and the Agbero2100 Programme Manager in designing, delivering, and evaluating learning programmes and initiatives for the Agbero2100 Programme. The Learning and Development Coordinator will work with internal and external stakeholders to identify learning needs, develop learning solutions, coordinate learning activities and measure learning outcomes.

An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to take the role of Care Coordinator and join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening. The Care Coordinator role will support identified patients from all 7 practices across the PCN to navigate the NHS health care system and ensure that their care is coordinated.

Our PCN (PCN3) consists of 7 GP practices serving a diverse population of over 70,000 patients in and around Barnet. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care.  We are a strong PCN leadership team consisting of a Clinical Director & Head of Business Development & Transformation who are both aspirational and transformational. We require Care Coordinators who will complement the existing team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.

We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, Pharmacy Technicians, Care co-ordinators, Speciality Care Coordinator, Health and Wellbeing Coaches and Social Prescribers working alongside our GPs, nurses, and extended practice teams

Preference for full time , but flexible working will be considered.

*option if interested to also work Saturday and evening as part of the Enhanced Access Service

Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas

Inter Mediate is one of the world’s leading independent conflict resolution organisations. Operating out of London, it works in conflict zones around the world to support peace negotiations and advise on strategies to stop and prevent wars. This is an exciting opportunity to join its small, expert projects team as a Project Development Officer, supporting Inter Mediate’s Project Directors to advance peace negotiations with a special focus on conflicts in the Middle East and Africa.  

 Role summary

The Project Development Officer (PDO) will work within the Inter Mediate Projects Team under the guidance of the Projects Directors and coordination with the Deputy CEO, Operations Team and CEO, to:

• Support and implement Inter Mediate’s existing projects portfolio supporting peace talks and other high-level peace initiatives.
• Build and manage relationships with senior stakeholders in conflict and peace processes, mainly in Africa and the Middle East
• Identify and develop entry points for new projects.
• Monitor and analyse political developments across areas relevant to Inter Mediate’s work.
• Research lessons from past peace efforts relevant to Inter Mediate’s current work.
• Support the Operations Team and Project Directors to prepare project proposals and budgets, narrative and financial reporting, and collect evidence of project impact.

Specific responsibilities:

•  Contribute to strategies to deliver Inter Mediate projects and institutional priorities.
• Support the Project Directors to cultivate and maintain relationships with key interlocutors and relevant experts in the field.
• Undertake travel, including to conflict settings.
• Draft high quality policy memos, speeches and concept notes for senior audiences.
• Provide logistical support for project delivery, including managing travel of project teams, interlocutors and consultants.
• Monitor media, think tanks and other analysis centres on conflict dynamics, and produce briefings and analytic papers for the CEO ahead of travel or engagement with key interlocutors.
• Oversee production of research papers on peacemaking lessons, based on demand from interlocutors.
• Scope for potential new projects and develop new project feasibility studies.
• Support the Project Directors and Operations Team in donor management and project accountability, including contributing to preparation of project proposals and budgets, and reporting in line with donor requirements.
• Compile project progress reports for senior management/trustees’ meetings.
• Represent IM in external contexts where necessary.
• Undertake other tasks in support of IM’s work overall as required.

Experience, qualifications and skills:

 Successful candidates would need to demonstrate:

• A masters degree in politics, conflict resolution and peacebuilding, international affairs, public policy or an equivalent subject. Relevant work experience may be accepted in lieu.
• Three years of work experience in conflict resolution or peace process support for a governmental, non-governmental or inter-governmental organisation, or an equivalent field such as diplomacy, humanitarian access, political risk advisory services, conflict journalism or conflict analysis. Experience relevant to West Africa and Middle East preferred.
• Excellent written English, and evidence of ability to produce high-quality written work to deadline.
• A strong understanding of political and conflict dynamics – particularly Africa and the Middle East - and the ability to produce well-structured and concise analysis
• Ability to operate successfully in high pressure, sensitive political environments and support high-level individuals
• Experience of work and travel in conflict-affected areas, and willingness to travel independently, with support from the Project Directors.
• Evidence of strong cross-cultural interpersonal skills.
• Flexibility and adaptability to support the smooth running of a small team, and willingness to take an “all hands on deck” approach when required.
• Fluency in French and/or Arabic or other languages (desirable)

Inter Mediate particularly welcomes applicants from diverse backgrounds.

Working at Inter Mediate

A normal working week consists of 35 hours. Our office operates between 8am and 6.30pm with core hours from 9.00am to 5.00pm. Inter Mediate operates a hybrid working model, with at least 2 set days per week in the office in London.

Benefits include: 25 days holiday, pension contribution and private health insurance (following successful completion of the 6-month probationary period).

To Apply by 1st Jun 2024 :

Send a one page cover letter explaining why you would be a good candidate for this position, a CV and and a writing sample (no longer than three pages).

 IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.

 Only full applications will be considered. Only short-listed candidates will be contacted.

Role: Wales Remembrance Events Manager

Location: Homebased – Wales

Contract Type: Fixed Term Contract - 7 Months

Hours: 25 Hours Per Week

Salary: £36,720 (Pro Rata) £26,228 Per Annum 

Are you ready to elevate your event management career?

Join us as a Remembrance Events Manager and play a crucial role in the Royal British Legion's mission to honour and commemorate the sacrifices of our armed forces. Based in Wales, with some travel to London, you'll lead a dynamic team to plan and execute memorable events that uphold our legacy of Remembrance.

As the Remembrance Events Manager, you'll shape the national landscape of commemorative events, collaborating with civil, military, and veteran organisations, as well as the Royal Household. You will lead the Remembrance Events Team and deliver a busy programme of iconic and high-profile national events. Your creative vision and strategic planning skills will be key in delivering large-scale events that capture the hearts and minds of the nation.

With your strong leadership abilities, you'll effectively manage budgets, resources, and venues to ensure the seamless execution of every event. Your commitment to promoting diversity and inclusivity will shine as you represent the Legion positively, both nationally and internationally. If you're a seasoned event planner with a passion for honouring our heroes and a proven track record in project management, we want to hear from you.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Join us in preserving the legacy of Remembrance and making a meaningful impact on the lives of veterans and their families. Apply now and be part of something truly special.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel around Wales and to our London Hub for meetings. You will need to have an understanding of working in and delivery large scale events in a devolved nation and be sensitive to operating in a bi-lingual nation.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 7th June 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Working Hours: 5, 9, 13 or 17 hours, depending on the number of assignments allocated to the post-holder. Fixed term contract. 

Location: 2 fixed hours at one of our partner schools in Liverpool, London or Manchester and 3 hours flexible and remote. 

London Salary: £15 per hour                                                                     

North West: £13.30 

ReachOut’s Youth Project Leaders are individuals who are passionate about working with young people, supporting them to reach and be confident in their potential. You may be an experienced youth worker, or have experience facilitating sessions or working with young people and leading volunteers.

Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset-based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities. As a key member of a team, you will be able to work across a variety of innovative and impactful projects. 

This role plays a central role in the development and implementation of projects and partnerships at Action Hampshire. Your main focus will be to support the development and overseeing the mobilisation and delivery of new engagement projects. You will also support the ongoing delivery of existing projects at Action Hampshire, including in some cases taking a leading role in ensuring the project is delivered to a high standard. We would particularly welcome candidates with experience or an interest in energy advice, community research and supporting underserved communities and organisations.

You’ll bring creativity, organisation and relationship building skills to the management of your own projects and the development of your team. Self-motivated and able to work both independently and collaboratively, you will be committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of and an empathy with the culture and values of the VCSE sector.

There has never been a more exciting time to join our talented, expert and friendly team. Our senior leadership team is working to embed our new culture and ways of working, driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.

Zero Carbon Guildford (ZCG) is looking for an experienced, organised and capable project development coordinator to help build and support our projects and enable our fantastic volunteer community to achieve more in their climate and environmental impact goals.

We are a Surrey-based charity offering practical solutions which help residents and businesses cut waste and emissions, remove confusion and misinformation on how to make a difference, and provide local solutions to a global crisis.

Overview & Purpose 

The role of the Project Development Coordinator is to assist existing ZCG projects in achieving maximum impact, and develop new projects where ideas have been put forward or gaps are identified. You will provide project management support, forming teams of self-sufficient volunteers, and provide support in monitoring and evaluation. You will be part of a team comprising paid staff and volunteers. As such, alongside project development your focus will be on supporting and nurturing personal development within the volunteer base whilst driving forward the Charity’s objectives.

An important part of the role is to help effectively communicate these objectives and the associated outcomes of ZCG projects to the public and stakeholders, in line with our engagement strategy. This will include assisting with the coordination of project-focused outreach events, the development of displays, as well as responding to email, social media and telephone enquiries, recognising that every conversation is an opportunity for further collaboration. 

Fundraising is key to the stability of the charity. The Project Development role will help to identify and develop fundraising activities which help projects to be somewhat self-sustaining. This will include identifying available funding pots and understanding project teams’ funding needs, as well as raising funds through events and community fundraising. 

We are advertising this role alongside an Operations Coordinator, and envisage each of these being ~4 days a week, which will include some evening and weekend hours. However, we are eager to recruit the best possible combination of people to the team, and will consider different working arrangements (either fewer or more hours), and individuals with experiences across the two roles.

This role is funded by the National Lottery Community Fund.

Tasks 

• Support the successful operation of ZCG projects. This includes:

  • Liaising with project leads to ensure projects are fully resourced, including volunteer help, marketing and messaging, IT support, funding etc. 

  • Ensuring project leads are aware of and are complying with ZCG safeguarding policies and procedures.

  • Maintaining oversight of project activities and events to avoid duplication of effort, and communicate project activity to Operations and Trustee teams

  • Work with the Volunteer Recruitment Co-ordinator to ensure efficient advertising and fulfillment of volunteer roles, and encourage volunteers to actively participate in the running of projects. 

  • We envisage that this role would act as the Team Leader for the project-specific paid roles which exist for a small subset of our projects (currently three part time paid staff). 

• Support the initiation of new ZCG projects, including:

  • Exploring the feasibility, community need, and impact of new projects and assist with project proposals for Operations & Trustees, and planning and resourcing initial requirements for successful project implementation. .

  • Work with third party organisations to develop joint projects where appropriate

  • Identify and manage fundraising opportunities, such as events, membership structures, donation drives etc. ensuring all activities are within the environmental and social ethos of the charity.

• Ensuring project activity and results are communicated and reported effectively, including: 

  • Developing a key understanding of ZCG Engagement so that volunteers and activities are guided to create impactful messaging 

  • Assist projects with event planning and effective marketing 

  • Work with the Operations Team to help coordinate project information and messaging within ZERO

  • Support with reporting of project activity and results to the Operations teams and the Trustees. 

• Work with the other employees and volunteers as part of the Operations Team at ZCG to support smooth, and effective operation of the charity, and delivery of our charitable aims - this includes: 

  • Keeping up to date with correspondence on our online workspace, Slack, joining fortnightly Operations meetings (usually on a Tuesday evening) and contributing to Operations activities and decisions.

  • Engaging members of the public who contact the charity online, by phone and through email

  • Actively champion our equality and diversity policy to foster an inclusive environment ensuring that all projects are enjoyable and a welcoming places to volunteer.

  • Undertake training as required.

Person Specification:

As  Project Development Coordinator, you will be well-organised, with excellent communication skills and the ability to engage and motivate a wide range of people. You will be passionate about environmental and climate topics, and about making a positive impact on the community. 

As such, you will:

• Have a commitment to climate and environmental issues. A deep scientific and social knowledge is not a prerequisite for the role, but a willingness and ability to learn more and develop this understanding is vital. 

• Work well within a team setting - experience leading people and working with volunteers would be highly relevant and desirable.

• Be well-organised, reliable and able to manage your own time effectively. Project management skills and experience is desirable for this role. 

• Have excellent communication skills, including to groups and individuals with different perspectives and backgrounds. In particular, this includes being able to lead, engage and motivate teams of people, and provide direction and a framework for them to excel. People management / team leadership experience is desirable for this role.

• Be resilient to changing situations and requirements; good at problem solving and thinking on your feet. 

• Have basic IT skills, for example including basic office (Word, Excel, PowerPoint), and experience with / ability to learn Slack, Google Mail, Google Drive / G-suite and Canva (note that we can help you learn these specific applications as long as you are generally IT-literate). Familiarity with digital design tools, such as Canva, will be desirable for this role. 

Practicalities:

• This role reports to the Operations Lead of Zero Carbon Guildford

• We envisage this role to be 4 days a week, including 1 evening meeting a fortnight, and may include some weekend working. However, we are keen to see the best candidates available, and so if you have differing requirements of hours, please don't hesitate to get in touch. 

• Based in the ZERO building in the centre of Guildford with some local travel for which expenses can be claimed.

• Annual salary of up to £30,000 full time equivalent depending on experience (at 4 days a week, this would come to £24,000 per annum)

• This is a permanent post, depending on the charity circumstances and funding.

• 25 days holiday + bank holidays (pro rata for part time) and statutory pension provision

Project Officer 

(North of England) 

£28,831 per annum (pro rata for part time hours) 

(Ref: SUS4262) 

Part Time 22.5 - 30 hours per week – happy to talk flexible working 

Contract: 12 Months fixed term 

 Base: Hybrid working across either Liverpool, Manchester, Leeds, Sheffield 

About the role

A new and exciting opportunity to work with us across the England North region supporting our Liveable Cities and Towns and Paths for Everyone programmes, to encourage walking, wheeling and cycling to new and different users. 

As a Project Officer, you will organise and deliver engagement activities with local community groups, community leaders, businesses, schools and volunteers on our community led infrastructure and National Cycle Network projects. 

You will work with diverse groups within the community who may not currently use the National Cycle Network and enable them to use and look after their local route. 

Candidates should be based within the geographical area with regular travel expected across the region. 

About you

You will have excellent organisational skills, which will be demonstrated in your experience of planning and leading group workshops, organising and running events. 

 As a confident and clear communicator, you will have good people skills with the ability to build relationships with ease across a wide range of people from diverse backgrounds and abilities. 

 You will be skilled in motivating and enthusing others, with ability to deliver, engage and work well with a range of people, organisations or communities. 

 Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

 In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing  

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial  

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 09 June 2024 

Interviews will take place in via MS Teams during 24 and 25 June 2024 

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

MK SNAP is an award-winning charity based in Walnut Tree Milton Keynes and supports people with Learning Disabilities from the region in our state-of-the-art Education & Training Centre. We pride ourselves on being a progressive and professional organisation that values its people and you can be sure that your professional development and leadership skills will be at the forefront of your working experience.

As the Events and Community Fundraising Manager, you will play a central role in developing and implementing MK SNAP’s marketing strategies, with a primary focus on events and community fundraising initiatives. You will be responsible for creating engaging campaigns that raise awareness, drive participation, and generate support for MK SNAP. The role requires a strategic thinker who can effectively utilise the full marketing mix to achieve our aim of providing an exemplary education setting for our learners.

Empower Change: Lead operations at a purpose driven, people focused Charity as our new Operations Manager

About Hearts Together

Hearts Together is a Plymouth based charity providing support and accommodation for patients, carers and relatives and also healthcare professionals and trainees working in the local healthcare centres.

Hearts Together has big plans for the future and the role of Operations Manager is key to its success. Our day-to-day operations are extremely busy and we have a number of new projects which are due to come online which is very exciting. Ensuring that we provide a safe and welcoming environment for our guests and our team is hugely important and continuous improvement is at our heart. We are not just looking at what we do today but how we will do things in the future and how we can successfully scale our operation to meet our long-term ambitions.

Hearts Together is an organisation which encourages its team members to actively contribute their thoughts and ideas and to work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You will be able to work to your strengths and to share your successes and learning with the wider team who will in turn look to share their experiences and learning with you.

At the heart of all we do are our guests, first and foremost we exist to support them and in your new role you will have the opportunity to get to know our guests first-hand and to make a positive difference to their lives.

The role of Operations Manager sits within the Management Team.

The Role

The role of Operations Manager is critical to the long-term sustainability of the charity and plays a pivotal part in ensuring that we remain both relevant and necessary.

This role involves:

• Oversight and responsibility for the day-to-day delivery of guest services
• Line management and HR responsibility for the operational team
• Oversight and responsibility for health and safety organisation-wide
• Implementation and delivery of new guest services
• Review and development of existing guest services
• IT/technical responsibility – system admin/super-user
• Reporting and responsibility for specific budgets
• Guest/beneficiary satisfaction – ensuring consistently high standard of service and satisfaction is achieved across all areas
• Impact and outcome tracking/reporting
• Training/mentoring/performance management
• Support with grant application preparation and reporting
• Deputising for the CEO in operational matters
• Facilities/estates management
• Stakeholder engagement/relationship management
• Events organisation/support
• Representing Hearts Together externally at networking events, including occasional evening work.
• Travel as required to meet with supporters, beneficiaries and key stakeholders.

Person Specification:

Essential Requirements:

• Strong HR background in terms of leading others and managing HR matters/employee relations
• Demonstrable experience of working to targets and delivering quality outputs collaboratively with others
• Confident and sophisticated communicator
• Strong customer/supporter focus, with excellent interpersonal skills
• The ability to manage conflicting priorities in a fast-paced customer focused environment
• Financial and business acumen – ability to draft budgets, report on variances and interpret financial data
• Strong report writing skills
• Knowledge and experience of facilities management and health and safety, including food hygiene, risk assessments and policy writing
• Confident and proficient in the use of IT systems as a user admin/super-user level
• Highly motivated, with a strong work ethic
• A team player, happy working within a ‘flat’ hierarchy

Desirable Requirements:

• An undergraduate degree or professional qualification in a relevant field
• Experience within the Charity sector
• Experience of hotel/hospitality management
• Experience within the health/social care sector

Employee Benefits:

• Enhanced annual leave
• Employee discounts
• Health insurance
• Mental wellbeing support
• Holiday purchase scheme
• Free tea and coffee
• Training opportunities

Our new Project Coordinator will play an essential role in our biggest research and insight projects. Suited to someone with an interest in social impact, societal trends and the world of research and insight-gathering, our new recruit will work with charities and lived experts to help us deliver brilliant insight projects for some of the UK's biggest businesses.

Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the Social Insight arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. 

Current and recent projects and clients include the Inclusive Design Panel for NatWest, a series of vulnerability insight sessions for Lloyds Banking Group and testing back-up power solutions for vulnerable people for energy companies.

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

• Job Title: Data and Insights Lead
• Closing Date: Monday 26th May
• Salary: £26,500 (plus £3,000 Inner London Weighting where applicable)
• Working Pattern: Full-time (37.5 hours per week)
• Contract: Fixed Term (Paternity Cover. 1st September 2024 - 31st December 2024)
• Reporting to: Head of Programme Quality
• Job Location: Remote (with regular travel to London Office as required)

About the organisation

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

The Access Project Values

Empowerment: We support students and our people to develop the skills and knowledge to accomplish their goals.

Courage: We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.

Impact: We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

Inclusion: We respect and value individuality and engage diverse voices to achieve our mission.

Ownership: We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”

About the role

The Access Project is an evidence-based, data driven intervention. Central to our programme are the ways in which we use data to ensure each of our students receives the provision they need, to learn about how we can improve our delivery and to evaluate our impact on our students’ university prospects. We have developed sophisticated monitoring and evaluation systems bringing together data from a variety of sources to track students’ progress (impact management) as well as ascertain their outcomes (impact evaluation). We collect data on our students’ academic and socio-demographic background, their participation on our programme and progress on our bespoke university readiness scales, and their academic results and university destinations. We use this data to intervene in real time when delivery goes off-course but also to understand how The Access Project programmes affect student outcomes and publicize this impact externally.

As part of the Strategy and Impact Team, the Data & Insights Lead will be responsible for ensuring all teams have the right data and to deliver and monitor our programme in a timely and effective way. They will manage, analyse, interpret, and present data and information, most of it recorded on our Salesforce system, to enhance the quality of delivery, maximise the achievement of outcomes by participants and ensure that the project achieves the greatest possible social impact. They will also project manage distinct pieces of work ranging from system optimization to external reporting for impact-related projects and partnerships.

Duties and responsibilities

1) Ensure the efficacy of our monitoring & reporting systems

1. Identifies required changes related to how we collect and manage data in Salesforce so that programme delivery data is available in the right format and at the right frequency to support decision making across teams and allow for accurate reporting.
2. Make recommendations for changes to the Salesforce system in line with this and support the Operations Team with reviewing options.
3. Support other teams to have the confidence and skills to effectively use our monitoring & reporting tools and processes for their specific needs.
4. Identify required improvements to our data processes (e.g. processes for collecting/collating data, for automation, etc), and project manage their implementation.

2) Coordinate the use of data to guide tactical and strategic decision-making on programme delivery and design

1. Define the key questions for our termly performance management meetings and input into the design and content of the dashboards used in these fora.
2. Process and analyse data to derive useful insights about our programme delivery and present your findings effectively to various stakeholders to inform tactical conversations around programme design and delivery.
3. Ensure data is understood and used effectively in decision-making.‘delve deeper’ into programme data to understand trends highlighted by staff, students, and school leaders.schedule performance management meetings at the right time, ensure the right stakeholders are involved, and capture and follow up actions from these meetings as required.

3) Lead other evaluation, research and reporting activities

1. Ensure that student feedback is disseminated, analysed, shared, and used to inform ongoing performance management discussions
2. Lead the data contributions throughout our annual impact evaluation process which may include the preparation of large datasets, as well as analysis and interpretation of data.
3. Drive the monitoring and evaluation of pilot projects, e.g. development of monitoring tools and processes, data analysis, systems development, etc. prepare required datasets for external impact-related reporting. This includes tasks ranging from designing data collection processes, compiling the data, continuously adapting processes, and communicating effectively with all internal stakeholders.

4) Any other duties consummate with the role as required.

Person specification

Essential

• Highly numerate and analytical
• Excellent attention to detail
• Confident in data analysis, including handling large data sets using relevant software, such as Power BI, Tableau, SQL, SSRS, R, Stata, SPSS, or Excel
• Excellent database skills and confident in the use of Microsoft Excel for data analysis
• Experience in systems development and optimisation
• Ability to combine large amounts of data from a wide range of sources and to identify key points from a range of data outputs
• Ability to communicate complex information and processes in a structured and clear manner
• Experience of coordinating cross-organisational projects and processes
• A collegiate, diplomatic, and supportive approach to working with colleagues across the organisation
• A high degree of personal initiative and a solutions-focused mindset
• Ability to manage time effectively and deliver to regular deadlines for multiple audiences
• Highly efficient and able to quickly perform administrative tasks
• A commitment to delivering high quality work

Desirable

• Knowledge and/or experience of impact evaluation
• Knowledge and/or experience of Salesforce CRM

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.

• Employee Assistance Programme, a 24-hour helpline for staff

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.

• Interest-free travelcard loans

• Cyclescheme loans

• 3 paid Volunteering Days

• Employer’s pensions contributions (3%)

• CPD options

• The Access Project welcomes requests for flexible working arrangements

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Equal Opportunities Statement

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Education, Qualifications and Training:

● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.

● Proof of qualification is required before the appointment is confirmed.