Project officer jobs in dartford, kent
The Diocese of Rochester is committed to equipping its churches and leaders for growth and transformation. As part of this, we are seeking a Missionally Healthy Places (MHP) Project Manager to join our Programme Team based at the Diocesan Office in Rochester.
The MHP Project Manager will play a key role in ensuring the successful delivery of 15 strategically funded parish projects supported by the National Church. Working with the Head of Programmes, Diocesan colleagues, and parish representatives, the Project Manager will oversee planning, budgeting, governance, and reporting processes across the MHP project. This role will be vital in supporting parish leaders and PCCs to lead and deliver their local MHP initiatives effectively.
The successful applicant will be an experienced and highly organised project manager, with excellent stakeholder engagement and communication skills. You’ll need to demonstrate the ability to manage risk, track project outcomes, and support change across a variety of contexts. A background in monitoring and evaluation is important, and a desire to serve the mission of the Church will be key to thriving in this role. Experience of working with Church of England structures is desirable but not essential.
To find out more about the Missionally Healthy Places programme and our Diocesan Strategy, visit: Our vision - Diocese of Rochester
Key Responsibilities:
- Build strong working relationships with the 15 MHPs, acting as a governance and communications link with the Diocesan MHP Project Board
- Oversee and report on progress, risks, outcomes, and finances across all MHP projects
- Track progress against milestones and budgets, escalating risks and managing changes as needed
- Support the sharing of learning and success stories in collaboration with the Communications Officer and Mission and Ministry Development team
- Manage the MHP budget, including drawing down and allocating funds and reporting to stakeholders
- Act as secretary to the MHP Project Board and report to senior diocesan bodies including the Bishops Leadership Team and Diocesan Synod
A full list of responsibilities can be found in the job description attached.
What we can offer:
- Flexible working, hybrid working, and TOIL
- Generous holiday entitlement
- Contributory pension scheme
- Annual subscriptions and memberships
- Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision-making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: Sunday 20 July 2025
Interviews will be held on: Tuesday 29 July 2025
The client requests no contact from agencies or media sales.
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Our Youth Development Leads are the heart of our programme delivery and facilitate high quality & impactful sessions for our young people. Reporting to the Programmes & Impact Manager, you’ll work with autonomy to manage your school partners, develop your team of volunteer mentors and collaborate across our ambitious delivery team with a focus on evidence based continuous improvement.
It’s an exciting time to join ReachOut as we launch our new strategy! This role brings together the best of our previous Project Officer & Project Leader roles shifting responsibility for delivery into our full-time staff team. This is an investment in building the quality and impact of our programmes and we’re hiring for two positions to complete our team of five Youth Development Leads.
Contract: Full time, permanent – (probationary period of 6 months)
Working Hours: 37.5 hours a week with a mixed working pattern.
- School term time: approximately 3 days 9:00-17:30 and 2 days 11:00-19:30
- School holidays: 9:00-17:30
Location: Hybrid working with project delivery in and around region.
Salary: £25,000 – £27,500
Application deadline:9am Thursday 10th July
For the full job description, person specification and background information, please download our information pack.
The client requests no contact from agencies or media sales.
We are looking for an experienced, capable, calm, communicativeDirector of Operations to take responsibility for translating our vision, mission and values in to day-to-day operations.
About us
The Magpie Project is a fast-growing, Newham-based charity working to create a better world for mums with under fives who are at risk of homelessness, and subject to the hostile immigration environment. Our Vision is one of powerful mums building a world of equity, opportunity and kindness in which all our children thrive. We do this by providing mums and minis – together – with emotional and social support and the essentials they need at all stages of their journeys towards secure status, suitable homes and good health, we work through, trust, love, endurance, hope, and joy. We deliver services under one roof, where play is centred, information flows, and the whole person matters. We concentrate on building relationships of trust and community where each Magpie Mums’ and minis’ voice is heard.
Overview
Since our establishment in 2017 many funders, community members, professional partners – not to mention mums and minis - have bought in to our vision and seen our project grow to a staff team that hovers around the 15, and a turnover well above £500k. Our success means that we are now looking to recruit to a new and vital role of director of operations. This critical role will work alongside the CEO to make sure that our ideas and ambitions are matched by sure-footed implementation, safe structures, and workable policies.
You will ensure efficiency, compliance, clarity, reporting and calm in the running of our fast-moving, multi-faceted grassroots charity. You will be the unwavering back-stop behind the exciting innovation, and the busy front-line. Your organisational skills and operational expertise will create and maintain a structure which is safe, sustainable, efficient and transparent - while being agile enough to allow our volunteers and staff to pivot when necessary in order to meet the ever-evolving needs of our mums and minis.
This leadership role includes line management of project leads, staff and volunteer recruitment, reporting and budget management, HR responsibilities the development of policies and procedures, as well as occasionally deputising for the CEO
Key Responsibilities
- Strategic Leadership
- Work within the charity’s mission, vision and values, and strategic plan to ensure and oversee the smooth running of all day to day activities of the charity.
- Work to create, maintain and deepen our culturally competent, anti-racist, decolonised, psychologically-safe environment for all mums and minis, staff, volunteers and visitors.
- Ensure that – as a charity – we are always ambitious but operating within our means in remain fully accountable for every penny and hour that we spend.
- Centre Management
- Provide strategic oversight and support for project leads in their delivery of projects and programmes at the centre, ensuring alignment with charity objectives.
- Provide line-management support to Play, Resources, Kitchen, Finance and Fundraising leads.
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- Foster a collaborative environment in which shared decision making is embedded, where all staff members and volunteers feel valued and where projects are well-integrated into the charity’s overall operations.
- Staff & Volunteer Recruitment
- Lead on all recruitment to attract skilled staff and committed volunteers.
- Create, update, and implement onboarding, training, and retention strategies.
- Promote diversity and inclusion in hiring practices.
- Work to further enable our ‘community first’ recruitment policy.
- Work to create a ‘staff handbook’ and a ‘volunteer handbook’ to aid with onboarding and induction.
- HR Oversight
- Work with external HR support provider to oversee employment contracts, benefits, for all staff, and support and supervision for staff that you manage.
- Work with HR to review and create fair, compliant and benchmarked employment contracts for all staff.
- Oversee and record holiday, sick, maternity and bereavement leave in line with charity policies.
- Ensure compliance with all employment laws and best practice.
- Work with our Finance Director to ensure smooth running of payroll, SSP and other contractual arrangements that are compliant and transparent.
- Policies & Procedures
- Develop and implement policies to ensure clarity, fairness, compliance, consistency and efficiency.
- Regularly review and update policies in line with best practices and legal requirements to a timetable in agreement with the board of trustees.
- Keep abreast of governance regulations and report to the CEO and on Trustee Board on GDPR, financial, safeguarding, and risk assessment policies.
- Financial & Resource Management
- Oversee and assist the Finance manager in creating annual and multi-year budgets,monthly management accounts, financial planning, resource allocation, reporting to funders and trustees to ensure transparency and sustainability throughout the charity.
- Implementing strategies to delegate budget-holding to project leads, and to ensure operational efficiency at all times.
- Facilities & IT Management
o Ensure smooth operations across physical assets and digital infrastructure.
o Oversee health and safety compliance within the charity’s building and off-site delivery.
o Manage external providers of HR, Salesforce and H&S functions.
o Liaise with co-tenants and freeholder as well on all building matters.
- Board Liaison
o Prepare for, attend and play a leadership role in quarterly Finance and Risk meetings as well as attending termly Board meetings
o Prepare Board meeting papers on operational and financial matters
o Oversee, maintain and ensure adherence to a schedule of delegated authority across the organisation
Skills & Qualifications
- Proven leadership experience in charity operations, non-profit management, early years setting, or a related field.
- Management qualification a bonus but not essential.
- Strong HR expertise, including staff recruitment, salary benchmarking, and compliance.
- Experience in line management of project leads, with a track record of strategic oversight and performance development.
- Ability to develop and implement policies and operational procedures effectively.
- Strong financial acumen, including budgeting, management accounts, and resource allocation.
- Knowledge of Microsoft Teams, Xero accounting software, Payroll protocols, Salesforce or other CRM systems.
Person Specification
- We are looking for a leader with a proven track record as Director of Operations, COO or Operations Manager in a similar sized organisation. .
- In this role, you will be able to gain the trust of the team by balancing kindness, care and compassion with competence and decisiveness gained from your years of prior experience in similar work. Above all, you will bring integrity and commitment to this role, in service of the mums and minis who make up our community.
- You will be confident in taking the lead on all your works streams while remaining in constant – daily, even hourly - communication and collaboration with staff, CEO, Finance, and Fundraising leads.
- You will unflinchingly interrogate our systems, policies and practices, while be extremely gentle with our people – creating psychological safety not only for all of our mums and minis, but also our staff and volunteers.
- Your attitude will be pragmatic and ‘can do’ as you carve a realistic path between confidence and caution when planning projects and delivery.
- You will understand that structure creates safety, but too much could be stifling – you will be emotionally and socially aware enough to walk this line.
- You will have experience of in line-managing project leads, with a track record of strategic oversight and performance development
- You will be able to develop and implement policies and operational procedures and report on them to the board
Reporting Structure
Reports directly to the CEO, and - on occasion - the board of Trustees, working closely with Finance and Fundraising leads, Project managers, and external HR and H&S provider.
Application process
Please send us your CV with a three-minute or less video explaining to us:
1. What makes you our perfect director of operations
2. What you would look to put in place do in your first 100 days
3. What your favourite colleague would say about you
You will not be judged on your production values – a talking head to camera on a shakey phone is fine.
Closing date for applications Wednesday 2nd July 2025
Please be available for interview week commencing July 7th.
Applicants will be asked to two interviews, one with a practical skills test, and then invited to spend a paid day at the project as part of the appointment process.
We believe all children have the right to a secure, safe place to play, healthy food, engaged, informed parents, and access to support



The client requests no contact from agencies or media sales.
Join Dementia UK as a Academy Learning Support Officer and be part of a team dedicated to improving the lives of families affected by dementia through the learning and development of Admiral Nurses.
Working closely with the Admiral Nurse Academy Support Manager and wider team, you will play a key role in supporting the delivery of high-quality learning opportunities through our learning management system, Blackboard. This includes assisting the Virtual Learning Environment Design Officer in designing and building online courses and modules, supporting with storyboarding, content organisation and the development of interactive activities. You will use digital tools such as Articulate, Vyond and Padlet to help create engaging, accessible e-learning materials. You will also contribute to planning and progress meetings with the Academy team and subject matter experts.
You will help maintain our external-facing Dementia UK Academy platform, currently in development, by managing content updates, registrations, learner queries and event support. As first-line support for learners, you will also troubleshoot basic technical issues.
In addition, you will provide administrative support to ensure the smooth delivery of Admiral Nurse Academy activities such as webinars, masterclasses and both internal and external online events. This will include assisting with scheduling, coordinating logistics, updating project trackers and communicating with Admiral Nurses, learners and key stakeholders.
To succeed in this role, you will have experience supporting the design and delivery of online learning content, with a good working knowledge of platforms such as Blackboard and digital tools including Articulate, Padlet and Vyond. You will be confident working collaboratively with both internal teams and external stakeholders and have project coordination or management skills, along with the ability to use or a willingness to learn project management software.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on three of our new GLA-funded contracts – UK Shared Prosperity Fund contracts across East & North London and Central London, and the Early Connect London Pilot – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking an experienced or aspiring Project Officer used to working with young people and adults entering or re-entering the world of work. The successful candidate will be committed to helping people achieve their potential and will have the skills and experience to provide; 1-1 advice and guidance and group work, practical training and all aspects of employability support and upskilling. The candidate will also be working to support and match individuals into suitable apprenticeship opportunities across London.
We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of Project Officer, working with a dedicated team to deliver the employability and apprenticeship projects. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate training materials.
Familiarity with the delivery of funded provision is essential especially the ability to collaboratively design and deliver inspiring, engaging and tailored sessions, covering a range of transferable and employability skills provision is essential. The role will be offered on a full-time basis mainly working across London boroughs and travel within London, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.
This is an ideal opportunity for someone who has experience in the education/training sector and loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Job description
IAG Delivery and line management
· To be accountable for achieving agreed outcomes, outputs and personal targets – including recruitment, employability training and learner progression targets
· To manage a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training
· Completing appropriate action plans and reviews with participants
· To act as the single point of contact for small caseload of participants
· To complete all paperwork for client in your caseload, ensuring that accurate records are kept
· To identify suitable referral partners i.e. Job centre, training providers from which to recruit job seekers and course participants
- To liaise with learners interested in apprenticeships to support them and assist them into suitable placements
Development of training materials and delivery
· To develop workshop training materials that support delivery of the outcomes
· To ensure that accurate records are kept for all training events and workshops, with appropriate attendance sheets signed and stored
· To use available networks to recruit course participants from appropriate organisations
· To use available networks to support participants into appropriate progression destinations
· To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations
Project management, partnership building and funding
· Ensuring that all paperwork is completed to the required standard and submitted to compliance team in a timely manner
· To ensure that the right channels are used for storing confidential client and project paperwork i.e. Sharepoint and Teamwork
· To research and develop suitable referral routes and explore new partnership opportunities for current and future projects
· To play an active role in the identification of suitable funding streams and development of funding applications to support continuing and future projects
· To assist with the planning of projects and improve project delivery by implementing guidelines, procedures and templates to collect and maintain consistent data.
Person Specification (skills knowledge and experience required)
Please address all points in your supporting statement and give examples
· Experience of working with adults returning to work or those in employment, needing to upskill
· Experience of working with NEET young people or those considered hard to reach or retain
· Excellent IT skills and ability to produce professional presentations and training materials
· Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint),
· Ability to work to tight deadline and targets
· Ability to write detailed and accurate reports and evaluations
· Able to create engaging and motivating training materials
· High standard of organisation, written and oral communications skills
· Good understanding of the social and educational issues relating to a multi-cultural cohort and how this relates to job seekers
· Experience of developing networks in support of organisational goals
· Able to prioritise a diverse workload working to strict deadlines, pre-empt upcoming issues, and solve problems
· The successful candidate must be willing to work outside normal working hours on occasions and travel within London Boroughs to deliver at satellite locations
· Qualification in Advice and Guidance min level 3/4is advantageous but not essential – willingness to undertake training as required is essential
· A Learning and Education training qualification min L3 (Previously PTLLS), would be advantageous
· A good understanding of Project Management principles would be advantageous
· Existing networks which can be utilised to enable you to meet your targets in relation to recruitments and progression routes
Please Note - This role is covering the NE of England, Wales and Northern Ireland.
Purpose of the job
This role creates a positive impact for young people by managing partners through the effective delivery of our youth work programmes, delivering high quality facilitation and training and building excellent relationships across a region to contribute to improvements in our network offer.
Working with Project Mangers across Network Delivery, you will enable the effective delivery of our provision to the youth sector through effective contract management and support for partnerships with Delivery Partners and Grantees. You will deliver high quality training and facilitated sessions, translating curriculum and content into engaging and effective delivery. Working across the Northeast of England, Wales and Northern Ireland you will pro-actively build relationships with organisations and networks and foster connections that will help to unlock youth work for all young people. You will gather insights from across your area to feed into and contribute to the development of our offer to our network.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
Key responsibilities
Programme delivery
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Account and contract management of relationships with a portfolio of Delivery Partners and Grantees within your geographical location
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Ensure that Delivery Partners and Grantees understand their programme and grant requirements and are successfully delivering against those
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Support Project Managers in coordinating and administering a range of project activities through the project lifecycle including contracting, onboarding, monitoring progress, event management and delivery and data collection
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Conduct visits to youth organisations engaged in our digital and physical delivery
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Support the Impact team with monitoring and evaluation of our work as required, including data input and collection
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Support the External Relations team with opportunities to engage media and politicians with specific projects.
Facilitation and training
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Deliver engaging and effective facilitation, training and events across both digital and physical platforms.
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Translate curriculum, content and workforce development tools into impactful delivery for youth workers and young people across both digital and physical platforms.
Network Development
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Build knowledge of the provision of support for young people in your geographical location to enable you to act as an effective relationship builder, networker and connector
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Actively engage individuals, organisations and specific networks that can support development of our delivery (e.g., employment networks, regional infrastructure organisations, Violence Reduction Networks)
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Facilitate Delivery and Grantee networks and collaboration spaces as per the requirements of our youth work provision and network offer
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Engage Delivery Partners and Grantees with our network offer and facilitate the embedding of our youth development content and workforce support tools
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Identify opportunities to showcase excellent Delivery Partner and/or Grantee practice to the wider network through our internal and external channels
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Develop regional network insights and intelligence and feed those into the development of our network offer
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 2nd July 2025 at 23:59pm (midnight)
Interview Dates: 11th July 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

The client requests no contact from agencies or media sales.
Job Title: Strategic Funding Project Officer
Salary:£31,716.00 per annum plus £1760.00 Outer london Weighting, Band E level 3
Location: Gilwell Park (Hybrid), Chingford, London.
Contract Type: Fixed term unitl 10th April 2026
Working Hours: 35 hours per week
Join Us as a Strategic Funding Project Officer
Are you ready to take on a varied and rewarding role that gives you real insight into how Scouting is delivered across the UK? We’re looking for a Strategic Funding Project Officer to join our team—someone who’s eager to make a meaningful impact.
In this role, you’ll work closely with the Strategic Funding Team and colleagues across the organisation to build a deep understanding of Scouting—how it works, the challenges it faces, and the innovative ways we overcome them. You’ll also play a key role in delivering our small trusts mailing programme, helping to generate vital income from smaller trusts and foundations.
No two days will be the same—and you’ll be part of a team that’s passionate about enabling more young people to gain skills for life.
As the Strategic Funding Project Officer, your Key Responsibilities will include:
Process management and enquiries; this will include managing grant and corporate donations across the different areas working with legal and finance to manage legal grant agreements, contracting, preparing invoicing and funder queries. You will be the first point of contact for enquiries from Local Scouting, Funded Project Managers, Trusts, Foundations and Corporate partners.
Database Management: This includes managing the pipeline, updating records, creating a variety of monthly internal reports, monitoring timelines and investigating any communication queries from funders. You will ensure all due diligence processes are recorded and segment data to maximise Trust, Foundation and Corporate income.
Skills & Abilities
- Works effectively with those within the team, the wider organisation and external stakeholders
- Recognises the benefits of empowering and collaborating with volunteers and young people, and can demonstrate the empathy, ability to give and receive constructive criticism and political acumen to do this well.
Knowledge & Experience
- Able to effectively communicate with a wide range of internal and external stakeholders
- Understanding of managing grants and contracts
- Comfortable with quickly understanding and navigating internal governance and sign-off processes, and seeking efficiencies where possible.
??Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Tuesday 15th July 2025
Interviews will be in person on Wednesday 23rd July 2025
Strictly no agencies!
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Our Foundation:
We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this.
Our mission is to help build a healthier UK by:
- Improving people's health and reducing inequalities
- Supporting radical innovation and improvement in health and care services
- Providing evidence and analysis to improve health and care policy
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the Role
The Project Officer role is a new, varied position within the central Strategy, Planning and Change team, supporting the delivery of projects in our Future Foundation Programme, which is our internal change programme making the Foundation fit for the future.
The post holder will work closely with the team of Project Managers to provide high quality and efficient project management and delivery support. They will also play a key role to support the design and set-up of new and improved approaches to programme and project management across the Foundation. This is an exciting opportunity to support organisational wide projects that you can make your own supported by a friendly team.
Desirable Experience:
We are particularly interested in candidates who have experience working in a Project/Programme Office (PMO) environment, with familiarity in project governance, reporting, change management and supporting project management frameworks. This experience will be valuable in helping to embed consistent project practices and contribute to the success of our change initiatives.
How to Apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and answer the following application questions:
- This role requires excellent organisation and time management to support a wide range of activities across a busy team. Give an example of how you have successfully prioritised your time, managing the expectations of a number of stakeholders to meet your objectives, including any lessons you have learnt in your experience to date (max 300 words)
- Give an example that is relevant to this role where you collaborated and communicated with a range of stakeholders at different levels of seniority. What challenges did you face, how did you overcome them and what have you learnt from this that you would bring to this role? (max 300 words)
- Excellent communication skills are an essential part of this role. Using your writing skills, what are the three key messages that would persuade us to invite you to interview? This could include why you want to work with us and what you can bring to the role. (max 300 words)
Our commitment to Inclusion and Diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, In particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities.
As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: 28 June, 23:00
Interview dates: w/c 14, July 2025
Join us in the next phase of our exciting partnership with Girlguiding in England. We’re looking for a passionate Project Officer to empower girls and young women to connect with nature and take action for birds and the environment. You’ll play a key part in empowering girls and young women to connect with, and take meaningful action for, birds and nature.
Project Officer – Girlguiding Partnership
Reference: JUN20251151
Location: Flexible in South-West England
Salary: £27,123.00 - £28,956.00 per Annum, Pro Rata
Contract: 12 months
Hours: Part-Time, 22.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
What's the role about?
You’ll be joining the RSPB England Education, Families and Youth team to support our regional partnerships with Girlguiding. In this role, you’ll contribute to the development and delivery of our key project outputs.
Key tasks:
- Design and deliver youth-focused nature engagement activities, including co-creating a nature and climate youth action toolkit and launching a Youth Nature Ambassador Network for members aged 10-18 to shape initiatives and lead their own projects.
- Design and deliver 'train the trainer' sessions to empower adult and young leaders in youth organisations, to embed nature and climate action into their core programming as well as driving the changes they are most passionate about.
- Coordinate and deliver project activities, ensuring timely, high-quality, and cost-effective outcomes. This includes managing volunteers, collaborating with partners, supporting budget monitoring, maintaining documentation, and helping embed project outcomes into long-term practice.
- Coordinate communications and stakeholder engagement, including facilitating meetings and creating briefings and materials to ensure effective communication and alignment throughout the project lifecycle.
- You will be supported in your role by the England Youth Partnerships team, with opportunities to meet virtually with staff and volunteers, so you feel part of a team and learn about the work of the RSPB and Girlguiding. An induction and relevant training will be provided as well as support to further develop the skills needed for this role.
Essential skills, knowledge and experience:
- Experience in designing and delivering youth engagement sessions, events, workshops, or facilitated discussions for young people, with a focus on fostering learning and development, encouraging collaboration and promoting meaningful participation and decision-making.
- Strong communication skills with both adults and young people, with the ability to convey project goals in a passionate, credible, and persuasive manner to a wide range of audiences.
- Strong time management and organisational skills, with a working knowledge of project management principles and the ability to coordinate tasks across teams and stakeholders.
- Experience in developing, collaborating and working within effective partnerships and project teams, engaging both internal and external stakeholders to achieve shared goals and deliver outcomes.
- Experience in compiling reports and analysing numerical data to monitor progress, evaluate impact, and inform decision-making.
- Experience in developing and delivering engaging training programmes for adults, particularly in a way that builds confidence and practical skills.
Desirable skills, knowledge and experience:
- Experience in managing staff and/or volunteers, including recruitment, supervision, and development, coordinating workloads, nurturing positive relationships, and fostering a collaborative and productive team environment to ensure effective contributions to project outcomes.
- A solid understanding of the natural world, environmental issues, and practical actions that support nature conservation.
Additional Information:
- An England role, flexible on working pattern and part of a remote team.
- The role holder will be a homeworker, ideally be based in or within easy travelling distance of the Girlguiding South West England region (Gloucestershire, Bristol, Dorset, Somerset, Berkshire, Hampshire, Wiltshire).
- Travel may be required between the regions where we have Girlguiding partnerships.
- You will need to be available to run training at weekends and/or evenings.
- This is a 12 month fixed-term role for 22.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Wednesday, 2nd July 2025
We are looking to conduct interviews for this position from Wednesday 16th July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHA is an international NGO, representing over 400 civil society and patient organisation members in over 120 countries. We are committed to eliminating viral hepatitis, a devastating disease that affects more than 300 million people and is now the second most deadly infectious disease in the world.
We are seeking an experienced project manager to lead WHA’s delivery of the SAFEStart+ project. Focused on accelerating the elimination of mother-to-child transmission (EVT) of HIV, syphilis, hepatitis B, and Chagas disease in endemic areas. The project will focus on demand generation, adoption and scale-up of innovative EVT programmes through strong community and stakeholder leadership. It will do this in part, through understanding the values and preferences of stakeholders, addressing barriers around awareness and stigma and discrimination, providing training to both community groups and health care workers and undertaking community led monitoring. These community led-activities will run alongside work in countries to strengthen health systems and supply chains and address gaps in product access.
The duties and key responsibilities of the Community Implementation Manager include:
- Plan and coordinate WHA activities related to the project to ensure that goals and objectives are accomplished within prescribed time and funding parameters.
- Manage community implementation partners within project countries, working closely with them to develop advocacy and awareness strategies, implement community-based research , monitor budgets in line with approved policies and measure impact.
- Support the coordination of global and country community advisory boards.
- Be the main point of contact for all project partners, fostering positive working relationships to ensure effective coordination throughout the projects’ lifecycle.
- Support capacity building efforts for community groups and health care workers in project countries.
- Work with teams across WHA, including communications and advocacy, to ensure the project outcomes are being appropriately disseminated.
- Coordinate all internal and external reporting related to the project.
There will be the opportunity for occasional international travel as part of this role.
General responsibilities:
- Uphold the values of the organisation and support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broader work of the WHA programmes team.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practice.
- Treat with confidentiality any personal, private or sensitive information about individual organisations and or partners or staff etc.
About you
We are looking for an experienced project manager with the below skills and experience.
Desired experience
- Proven track record of delivering complex community-led projects across multiple countries or locations.
- Considerable experience in project management.
- Experience in working with community groups and with people and organisations from different cultures.
- Strong understanding of community and global health, with experience in HIV and/or maternal and child health highly desirable.
- Familiarity with a range of demand generation and awareness raising strategies.
- Experience of community-led monitoring and community-based research.
- Fluent in Spanish (desired but not essential).
Skills and abilities
- Confident in communicating with people from different cultural backgrounds.
- A self-starter who works both independently and across departments as part of a team.
- Ability to confidently engage with a range of stakeholders and global institutions.
- Proven ability to work to tight deadlines and prioritise work effectively.
- Ability to communicate complex issues simply.
- Strong critical thinking and problem-solving skills to plan, organise and manage resources for successful completion of community driven projects.
Why join us?
You will be part of a small, driven and highly passionate team who are experts in what they do, and work with partners who are similarly committed to hepatitis elimination and improving the health of communities. We offer a flexible working environment, generous holiday allowance, and the satisfaction in knowing that your work will really make a difference to communities around the world.
The client requests no contact from agencies or media sales.
Project Officer (CCQI) various networks
£28,304 - £30,886 pa, plus excellent benefits
London (including flexible working)
The College Centre for Quality Improvement (CCQI) works with mental health services to assess and improve the quality of care they provide. We work with more than 90% of mental health service providers in the UK and focus on four key areas: quality networks, accreditation, national clinical audits, and research and evaluation.
Visit our website to find out more about The College Centre for Quality Improvement.
This is an exciting opportunity for someone looking for a career in quality improvement or health service development. You will work in a dynamic team supporting a national network(s) of front-line mental health services, interacting with clinicians, patients, and their carers to improve these services.
We are currently recruiting for the following networks:
- QNFMHS/QNPMHS/QNPICU - Quality Network of Forensic Mental Health Services, Quality Network of Prison Mental Health Services, Quality Network of Psychiatric Intensive Care Units
- PLAN/QN-CRHTT - Psychiatric Liaison Accreditation Network and Quality Network for Crisis Resolution and Home Treatment Teams
- PQN - Perinatal Quality Network
- ECTAS - Electro Convulsive Therapy Accreditation Service
The successful candidate will oversee data collection from clinical services to benchmark against quality standards, arrange and attend face-to-face and/or virtual visits to mental health services across the UK, organise events and deliver training as well as writing reports and other administrative tasks.
All applicants will be considered for all networks, unless stated otherwise in their applications. If you have any preference for any of the mentioned networks, please mention it in your application.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of onsite and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 30 June 2025.
Interviews: 14 and 15 July 2025 (remote).
Location: MSSC, 200B Lambeth Road London, SE1 7JY (hybrid working)
Contract: Full-time, Permanent
Salary: up to £41,500 per annum dependent upon experience
Closing Date: 2 July 2025
Application: CV & Supporting Statement
Are you an HR People Partner looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for an HR People Partner – ER and Projects to join our team.
About the role
We are looking for a self-driven, highly motivated team player to join our HR department. Reporting to the Director of Human Resources, this postholder will work closely with the two HR People Partners. The post holder will lead and manage all formal employee relations cases whether it be disciplinaries, grievances or complaints. They will also Project manage and deliver on HR projects including the development of new initiatives and HR policy updates.
Responsibilities
- To lead and manage employee relations activity across the charity by working closely with the key stakeholders.
- To provide guidance and advise senior managers in line with MSSC policies, employment legislation and ACAS Code of Practice regarding complex HR situations.
- To lead and take notes at all MSSC disciplinaries, grievances and formal complaints to support the process. These could include conduct, performance management/capability, absence management. grievances, bullying and harassment, discrimination, whistleblowing etc.
- Ensure appropriate documentation of cases including file notes, correspondence, accurate meeting minutes etc, ensuring their employee file is kept up to date and organised.
- To provide support to the HR People Partners on broader ER issues, if necessary, such as absence management/OH referrals, performance management/PIPs.
- To support and assist the Director of HR and the team on a range of HR projects and initiatives.
- To develop, review and implement HR policies, procedures and guidance documents, ensuring legal compliance and best practice.
- Manage the appraisal process including launch communications, monitoring completions and reviewing forms for any ER issues and logging training needs.
- Lead the annual staff survey launch and collation and analysis of data.
- To cover for the Director of HR and other team members as required.
Requirements
- CIPD qualified or equivalent experience
- Strong experience of leading employee relations cases and advising senior management
- Strong knowledge of employment legislation and best practice
- Strong organisational skills – the ability to juggle a demanding workload and manage priorities and working under pressure and takes pride in producing high quality work
- Strong communication and influencing skills; clarity in writing style and verbal expression
- Excellent interpersonal skills – friendly, approachable and professional
- Experience of managing HR projects and leading through to effective delivery
- Strong attention to detail and the drive to get things right first time
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith organisation dedicated to supporting the successful resettlement of prison leavers across England and Wales. We facilitate equal access to faith-based social inclusion while challenging stigma and discrimination as a vital and effective pathway for positive mental wellbeing; helping people to turn their lives around in the long-term and break the cycle of reoffending. We work at the grassroots level to build community capacity, create positive attitudinal change and to build more inclusive and thus resilient communities.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
The role will include:
Leading on operational projects, including:
- Faith community engagement
- Processing faith/ belief community registrations and maintaining records
- Approaching existing and prospective faith/ belief communities, including follow up to the annual survey and periodical team campaigns
- Assisting with the production of the annual physical directory
- Co-ordinating the annual Affiliates Scheme
- Researching new initiatives or solutions
Supporting events, including:
- Support in the administration of the online Prisons Awareness Course and other webinar events, including technical support
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Planning bi-annual team campaign periods, in consultation with the Project Manager and Monitoring & Evaluation Officer
- Preparing resources and/or PowerPoint presentations and booking logistics, in consultation with the Project Manager and the Communications & Fundraising Officer
Leading on administration, including:
- Answering phone, email, and letter enquiries
- Purchasing of supplies and dispatch of resources
- Co-ordinating and setting up meetings
- Collating routine data and creating trackers to support operations
- Creating an annual team planner
- Taking minutes at specific meetings
- Leading on team password management
- Following up with stakeholders as required
Supporting on financial operations, including:
- Processing expenses claims and issuing internal invoices
- Paying-in cheques and paying external invoices
- Maintaining the organisational asset register
- Obtaining Gift Aid declarations
As a small, well-respected charity in the criminal justice sector, we offer staff:
- Opportunity to gain experience in the criminal justice sector, including a prison visit
- Remote working
- Working in a small, supportive team
- Regular team days
The full Job Description and Person Specification can be found on the attached.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.

The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity that manages over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Head of Projects to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £70,000 - £80,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an exceptional opportunity for a high calibre construction and refurbishment project manager with extensive leadership skills and contract management expertise to join our visionary organisation.
You’ll have the chance to shape the future of some of the UK’s most treasured parks, gaining exposure to iconic landscapes and purpose-driven work and making a positive impact on London’s green vistas.
What’s more, you’ll benefit from a flexible, inclusive culture and a generous package designed to support your wellbeing and professional growth.
So, if you want to play a leading role in helping us deliver places that enrich lives, heritage and nature, then apply today.
The Role
Working with the Director of Estates & Projects, as our Head of Projects, you will lead our Projects team in the delivery of a diverse range of capital projects across the Royal Parks estate.
From conserving historic sites to delivering innovative modern upgrades, you will oversee the successful planning and execution of projects that enhance and protect some of London’s most iconic green spaces.
In this strategic leadership role, you will lead, develop and motivate a high performing team of Project Managers, a Senior Architectural Designer, a Project Support Officer and two Assistant Project Managers.
You will operate as a member of the senior management team in the Estates & Projects directorate, and will shape and contribute to the development of the five-year capital plan, aligning projects with organisational goals, and managing the department’s risk and financial planning.
Alongside working with consultants and stakeholders, you will lead on consultancy and contractor frameworks, champion sustainability, accessibility, and innovation across all project work.
Additionally, you will:
- Take the lead on projects until they are fully resourced
- Critique project documentation and promote best practices
- Oversee financial forecasting, budget monitoring, and long-term capital planning
- Engage and communicate with senior stakeholders, local authorities, and heritage bodies
About You
To be considered as our Head of Projects, you will need:
- Extensive proven experience delivering large-scale and complex construction and refurbishment projects
- Experience in a leadership role with line management responsibilities
- Experience in contract management
- Experience managing external multi-disciplinary professionals
- In-depth knowledge of project and programme management delivery methodologies, project management documentation, governance, portfolio management practices and strategic planning principles
- A project management qualification (or the willingness to work towards this)
Other organisations may call this role Capital Projects Lead, Head of Estate Development, Senior Project Delivery Lead, Strategic Project Lead, Director of Park Projects, Head of Built Environment Projects, or Head of Sustainable Project Delivery.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Head of Projects, please apply via the button shown. Successful candidates will be appointed on merit
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.
Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income. We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.
As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.
About the Role:
- Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
- Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
- Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement.
- Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
- Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
- Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.
About You:
To be successful in this role, you will need:
- Significant supporter/customer care skills obtained from the commercial or charity sectors.
- Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
- Experience of working with Customer Relationship Management (CRM) software.
- Experience of developing innovative and creative engagement programs for supporters/donors.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Good organisation, coordination and project management skills.
Why you should apply:
Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.