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Project and Engagement Coordinator
Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required
Job Purpose
The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.
This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.
A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.
The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.
Key Responsibilities
1. Project Coordination and Delivery
- Coordinate the day-to-day implementation of the Partners for Change project across the partnership.
· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.
- Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
- Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
- Work closely with partner organisations to support consistent and coordinated operational practice.
- Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
- Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.
2. Line Management of Intensive Support Workers
· Provide direct line management to the Intensive Support Workers employed as part of the project.
· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.
- Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
- Monitor staff workload, performance, wellbeing and professional development.
- Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
- Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
- Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.
· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.
- Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.
3. Oversight of Outreach Delivery
- Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
- Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.
· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.
- Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
- Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
- Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
- Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
- Provide additional support or escalation where cases are particularly complex, high risk or blocked.
4. Partnership Working and Multi-Agency Coordination
- Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
- Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
- Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
- Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
- Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
- Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.
5. Monitoring, Data and Reporting
- Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
- Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.
· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.
- Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
- Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
- Monitor progress against targets and help identify where corrective action or additional support is needed.
- Support a culture of evidence-led delivery, accountability and continuous learning.
6. Client and Community Engagement and Volunteering
· Lead community engagement activities to raise awareness of homelessness and rough sleeping.
· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.
· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.
· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.
· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.
7. Service Development and Quality Improvement
- Contribute to the ongoing development and improvement of the project model and operational practice.
- Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
- Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
- Support consistency in standards, approaches and quality across partners where possible.
- Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
- Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
- Support innovation and practical problem solving in response to emerging needs or operational challenges.
8. Safeguarding, Risk and Compliance
- Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.
· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.
- Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
- Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
- Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
- Maintain clear accountability, professional boundaries and lawful information handling at all times.
9. Communication and Representation
- Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
- Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
- Support internal and external communication relating to project activity, engagement and impact.
- Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
- Contribute to presentations, briefings, updates and promotional materials as required.
General Duties
- Work at all times in line with the organisation’s mission, values, policies, and procedures.
- Promote equality, diversity, dignity, and inclusion in all aspects of the role.
- Undertake any other reasonable duties consistent with the nature and level of the post.
- Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.
Person Specification
Essential
- Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
- Experience of supporting or managing staff in a frontline service environment.
- Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.
· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.
- Strong understanding of trauma-informed, person-centred and strengths-based practice.
- Experience of partnership working and building effective relationships across organisations and sectors.
- Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
- Experience of case oversight, support planning, referrals, safeguarding and risk management.
- Experience of monitoring performance, maintaining records and contributing to reporting requirements.
- Strong organisational, communication and interpersonal skills.
- Ability to lead with clarity, empathy and accountability.
- Good IT and data management skills, including confidence using case management or monitoring systems.
- Ability to travel across the county and work flexibly as required.
Desirable
- Experience of managing outreach or community-based support services.
- Knowledge of homelessness systems, housing pathways and local authority processes.
- Experience of working within funded projects with outputs, outcomes and reporting requirements.
- Experience of co-production, peer support, service-user engagement or community engagement.
- Experience of using In-Form or similar client record / case management systems.
- Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
- Full driving licence and access to transport, where required for the role.
Key Skills and Attributes
- Strong leadership and coordination skills
- Calm, organised and solution-focused approach
- Compassionate, professional and non-judgemental manner
- Ability to motivate, support and develop staff
- Strong partnership and relationship-building skills
- Commitment to high-quality, inclusive and trauma-informed practice
· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.
- Confidence in handling complexity, challenge and change
- Ability to balance strategic oversight with practical operational delivery
Additional Information
This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.
The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.
The role is subject to satisfactory references and an enhanced DBS check where required.
The client requests no contact from agencies or media sales.
Thank you!
Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-led conservation organisation working to protect freshwater wildlife through practical, innovative and scientifically robust conservation projects across the UK and Europe.
We are seeking an experienced and motivated Senior Project Officer to lead and support the development and delivery of Natural Flood Management (NFM) and wider freshwater conservation projects. The role will involve working closely with farmers, landowners, partner organisations, regulators and local communities to design and implement practical interventions that deliver multiple environmental benefits, including flood resilience, habitat restoration, water quality improvement and biodiversity recovery.
The successful candidate will play a key role in translating ecological evidence and catchment priorities into deliverable on-the-ground projects. This will include developing funding opportunities, managing project delivery, overseeing contractors and surveys, supporting stakeholder engagement, and contributing to strategic landscape-scale initiatives.
The role will work closely with colleagues across the organisation, including technical specialists, project teams and senior management, helping to ensure projects are evidence-based, deliverable and aligned with Freshwater Habitats Trust’s wider conservation objectives.
This position requires a proactive, organised and enthusiastic individual with strong project management and communication skills, who works well collaboratively whilst remaining self-motivated and solution focused. Experience of catchment management, landowner engagement and practical habitat restoration delivery would be highly advantageous.
Freshwater Habitats Trust is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Application pack and further details available from our website
Please send the application form as well as your CV
No agencies, please.
Closing Date: Friday 12 June 2026 at 5 pm
Interview Date: Monday, 22nd
Registered Charity
11 - 20
Freshwater is our passion. Together, we can make a difference for wildlife.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Maypole Project supports children and young people with complex medical needs and their families, providing emotional, practical and social support. We are a small, values-driven charity making a meaningful and lasting difference to the families we work with.
About the role
We are looking for an experienced and motivated Business Development & Fundraising Manager to play a central role in strengthening and growing our income.
This is an opportunity to lead the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
You will work closely with the CEO and colleagues across the organisation to identify new opportunities, develop partnerships, and build on existing income streams.
The role would suit someone who enjoys working in a small organisation where you can shape direction, take ownership, and see the direct impact of your work.
What you’ll be doing
· Lead the development and delivery of a multi-year fundraising and income strategy
· Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity
· Identify, develop and secure new funding opportunities, including partnerships and collaborative projects
· Build and manage strong relationships with funders, partners and supporters
· Work with the CEO to explore and develop cross-sector opportunities (e.g. NHS, local authorities, voluntary sector partners)
· Line manage a part-time Fundraising Officer and support volunteers to maximise impact
· Strengthen systems, pipeline management and performance monitoring to support sustainable income growth
About you
We are looking for someone who can combine strategic thinking with practical delivery in a small charity environment.
You will bring:
· Experience of securing meaningful income and developing funding opportunities (e.g. five-figure grants or partnerships)
· A track record of building effective external relationships
· Confidence identifying new opportunities and turning them into tangible outcomes
· Strong communication skills, with the ability to create compelling cases for support
· The ability to manage multiple priorities and work both independently and collaboratively
· You may already be working at manager level, or ready to step up into a broader role with greater ownership and scope.
Why join us?
Play a key role in shaping the charity’s future sustainability and growth
Work closely with senior leadership and influence organisational direction
Be part of a supportive, collaborative and purpose-driven team
See the direct impact of your work on children and families
Flexible working arrangements
If you are looking for a role where you can take ownership, develop new ideas and make a meaningful difference, we would love to hear from you.
Shortlisted applicants will be required to complete our application form.
Registered Charity
6 - 10
We support children and young people with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Thank you!
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London office with flexible homeworking in line with Crisis’ Hybrid Working Policy
About the role
This is a pivotal moment to join Crisis in a technical leadership role. We are approaching the go-live of our new Supporter CRM, built on Microsoft Dynamics 365, with launch scheduled for July 2026. As Supporter CRM Product Owner, you will play a central part in ensuring that go-live is a success – and then in establishing the continuous improvement model that will drive the platform forward. You will be bold in shaping the product vision, working closely with the CRM Journeys Lead and key stakeholders across the charity to bridge strategic goals with technology enablement.
Working within our Data, Digital and Technology team and reporting to the Business Systems Manager, you will own the product backlog, lead agile delivery sprints, and act as the primary technical expert and advocate for the Supporter CRM. We are collaborative by nature – you will bridge the gap between technical development and the ambitions of our supporter-facing teams, translating user needs into clear, deliverable requirements. Your work will be impactful: enabling an exceptional supporter experience is central to Crisis’ ability to grow income and engagement in pursuit of our mission to end homelessness for good.
About you
- Substantial experience of technical Product Ownership, ideally with hands-on knowledge of Microsoft Dynamics 365
- Proven ability to translate business requirements into technical specifications within an agile framework, leading delivery teams through sprints and releases
- Exceptional stakeholder management and communication skills – equally comfortable working with technical developers and non-technical colleagues at all levels
- Experience of driving high levels of user adoption for a new system or service, including establishing training, governance and change control processes
- Demonstrable track record of working as part of a cross-disciplinary team while being able to work on your own initiative
- A commitment to Crisis’ purpose and values, and to equality, diversity and inclusion
You may also have experience in one or more of the following: Fundraising or Engagement CRM in the charity sector; Dynamics 365 or other integrated Microsoft technologies; agile project management; change management and adoption; software development.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 21 May 2026 at 23:59
Interviews will take place online w/c 25 May
Interview process: Competency-based interview + written task.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
Castlehaven Community Association is looking for an organised and proactive Project Coordinator to support the delivery of our popular Ageactivity 60+ programme [AA60+] for older people over the age of 60.
The role will focus on promoting the physical & mental wellbeing & challenge loneliness & isolation in older adults in the local Community. Supporting the Project Manager with service delivery, adminstrative record keeping, volunteeer management, feedback and evaulations and ensuring the smooth running of the AA60+ Project.
CV and cover letter, no longer than 2 sides.
Registered Charity
11 - 20
To ensure CCA continues to respond to the social, health, recreational and educational needs of our local community.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a highly motivated, creative and strategically minded individual with a strong track record of developing and delivering successful projects who can identify new opportunities, build and maintain strong relationships, uphold established ways of working, and bring fresh ideas and energy to our creative programme.
The Projects and Community Engagement Lead will lead on the development and delivery of new creative, community and participatory projects; and will play a pivotal role in strengthening the organisation's engagement with its volunteers and audiences in communities across Dorset.
Working within a small team can at times be highly pressurised, so we require someone who can adjust quickly and contribute positively to a supportive and collaborative working culture. This role requires a flexible and adaptive approach to support our volunteer promoters and venues in delivering high-quality cultural experiences to their communities, ensuring our events meet their needs and interests; and to support the Executive Director in delivering the core performance programme with our volunteer promoters.
The client requests no contact from agencies or media sales.
Thank you!
Are you committed to helping end homelessness and ensuring people with mental health conditions live life to the full? If you are creative, willing to be hands on and enjoy working with a wide range of tasks we want to hear from you.
Barons Court Project is seeking a Project Worker to join our friendly team at our Day Centre in Hammersmith and Fulham. This role is hands on but gives great variety. We split our work into three areas, Body, Mind and Spirit. Body - The practical services including showers, laundry, meals, clothing and more ensure we care for our guest's physical being. Mind - our one to one work including assisting guests with benefits forms, housing applications, CV Writing etc. Spirit - Activities around well-being including art, women's group, sports and physical activity, trips out and more.
You will work with a team of staff and volunteers to deliver these services which are designed to ensure we care for the whole person.
If you want to make a difference then this is the role for you, we want to hear from you.
Registered Charity
1 - 5
To put people in control of their own lives by providing help for them to make informed choices within a practical and emotional support network.
Thank you!
We are looking for an entrepreneurial leader to relaunch and build the next phase of the UK Democracy Network: a national network that helps organisations working to strengthen democracy across the UK connect, collaborate and coordinate more effectively.
This is a rare opportunity to shape a growing national network. The Network already has strong foundations, sector backing, and three years of core funding secured. The next step is building it into an independent, trusted and influential organisation that helps the democracy sector work together more effectively.
About the Network
The Democracy Network exists to help make collaboration across the democracy sector more effective. It connects organisations, practitioners and professionals across the UK democracy ecosystem, helping to reduce duplication, strengthen relationships, share intelligence, and enable more coordinated collective action.
About the host organisations
The Network is jointly incubated by two organisations with deep roots in UK civic tech, democratic education, and sector-wide network building:
The Politics Project supports young people to use their voice by giving them access to brilliant democratic education. They work with young people, teachers, youth practitioners and politicians to help them learn about, teach and actively participate in democracy. The Politics Project also leads the Democracy Classroom Network, a sister network of over 100 organisations across the democracy, education and youth sectors which support over 3,500 teachers and youth practitioners to engage young people in democracy.
Democracy Club produces the most comprehensive election data in the UK. Established in 2010 and registered as a Community Interest Company in 2015, it runs the national polling station finder Where Do I Vote and candidate lookup service Who Can I Vote For, serving election information to millions of UK voters each year and supplying data to the Electoral Commission. Democracy Club brings a mailing list of 35,000, an active community of 1,200 volunteer contributors collaborating on election information, and strong digital and data expertise to the Network.
Our vision for the Network
Over the last year, we have carried out extensive consultation with members of the UK Democracy Network, the Network’s Steering Group and funders. Through this process, we have developed a new vision for the Network that is designed to reflect and support the diversity of the democracy sector, and the wide range of approaches, perspectives and organisations within it.
Our model is built around a series of smaller thematic, geographic and demographic-based “hubs” within the wider Network. These hubs will create spaces for organisations and individuals working on particular issues, in particular places, or with specific communities to collaborate more effectively, while remaining connected to the wider democracy ecosystem.
Alongside this, the Network will support stronger coordination and information sharing across the sector through activities such as a monthly bulletin, shared events, an annual conference and practical tools and databases that help partners collaborate more effectively.
Importantly, we want to build on and strengthen the excellent work that already exists across the democracy landscape, rather than duplicate it. Over time, we also hope the Network can help incubate and support new hubs and collaborations around emerging issues and opportunities within the democracy sector.
About the role
The Network will be delivered by a small core team: a Network Director (this role), a Network Manager (in post), and a Network Coordinator (to be recruited).
Our medium-term ambition is for the Network to become an independent organisation in its own right. We see this role as central to shaping that transition, with the successful candidate expected to lead the Network into its next phase as an independent organisation over the course of the grant period.
Key responsibilities
The Network Director provides overall leadership of the Network and is responsible for its long-term sustainability and strategic direction.
Specifically:
- Strategic leadership. Set strategic direction for the Network in consultation with members, hosts and the Steering Group / Board.
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Represent the Network. In networking and fundraising events, high-level roundtables and in high-profile relationships with government, funders, media and sector leaders.
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Lead on fundraising. Develop relationships with major funders, alongside Hattie Andrews at The Politics Project, building a diversified, sustainable funding base.
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Oversee the Network's transition to an independent legal structure. Support the establishment of the Board, working with Harriet Andrews and Sym Roe to recruit members with a mix of professional expertise and elected network representatives.
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Build an inclusive, supportive team culture. Line manage the Network Manager and Network Coordinator.
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Oversee monitoring and evaluation. Lead reporting to funders, and support the annual review process with the team and Steering Group / Board.
Person specification
We are looking for a values-driven, experienced, strategic leader. They will have strong people and financial management skills, and the ability to build trusted relationships across the democracy sector. They will be an excellent communicator, comfortable leading through complexity and change, and motivated by a commitment to strengthening UK democracy.
The postholder will be expected to work in-office two days a week and attend regular in-person engagements in London.
Benefits
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33 days’ annual leave pro rata, including Bank Holidays (with three days off between Christmas and New Year).
-
4% employer pension contribution.
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2 working days / 15 hours of volunteer leave a year.
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Cycle to Work scheme.
Further information about the role and job specification can be found in the Candidate Recruitment Pack.
Equity, diversity and inclusion
The UK democracy sector has historically been less diverse than the country it serves, and we want to help change that, starting with how we recruit. We particularly welcome applications from people who are underrepresented in democracy sector leadership, including people of colour, disabled people and people from working-class backgrounds.
How to apply
Please apply via charity job with the following:
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Your CV (no more than two pages).
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A supporting statement of no more than 500 words, setting out how your experience, skills and knowledge meet the person specification and why you are drawn to this role.
The closing date is 11.30pm, Sunday 14th June 2026.
We will shortlist on the basis of the supporting statement against the person specification.
The client requests no contact from agencies or media sales.
Thank you!
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re looking for an experienced Project Manager to manage the successful implementation of our new service delivery structure.
In this vital role you will manage the service structure project, including priorities, risks and budget. You’ll work alongside the Programme Manager and Programme Board to help deliver our Future Proofing outcomes, ensuring our listening service is fit for the future.
You’ll be a strong communicator, who is confident engaging with internal and external stakeholders. You will also have line management responsibility for two Project Officers.
If you have previous experience managing high-profile organisational change projects, we’d love to hear from you.
Contract terms:
- £45,000 - £50,000 per annum, plus benefits
- 24-month fixed term contract
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences
- Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
- Ensure successful management of the service structure delivery project
- Monitor project progress and maintain momentum
- Work alongside key stakeholders to develop project plans
- Identify and monitor risks and issues, developing mitigation plans where needed
- Drive and embed strong project management across the programme
What you’ll bring:
- Experience of managing high-profile multi-workstream projects
- Experience in managing and monitoring project delivery, risks and budget
- Strong understanding and experience of using project tools and techniques
- Confident communicator, with strong stakeholder management skills
- Excellent verbal and written communication skills
- Formal programme or project management training or qualifications (desirable)
See attached Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: Sunday 24th May 2026
Interviews: w/c 1st June onwards
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
Registered Charity
101 - 500
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.
The client requests no contact from agencies or media sales.
Thank you!
East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're currently reviewing our strategic plan and hope to launch our new plan in the coming months.
We are looking for an Executive Support Manager to provide high-level assistance to the Chief Executive and oversee the smooth running of our governance and leadership operations. This is a key role that combines strategic project support with the management of the senior leadership office. You'll lead on special projects commissioned by the Chief Executive, including strategic and operational planning support, coordinating research projects, and will be responsible for the administration of the Board of Trustees and its committees. You'll also coordinate diaries and workflows for the senior leadership team and student officers, ensuring the Students' Union's leadership remains effective and aligned.
To be a contender, you'll need proven experience in operational delivery, taking responsibility for tasks from an initial brief through to completion. You'll also have the ability to manage complex, competing priorities and high-volume diaries, exercising appropriate judgement. You should have experience servicing boards or senior committees, or of writing papers and reports for discussion and decision by others.
A big part of our work is about helping our student staff, student representatives and volunteers to develop; all our career staff are required to support this.
Registered Charity
51 - 100
Our mission is to have a positive impact on every member’s student experience through strong communities and effective representation
The client requests no contact from agencies or media sales.
Thank you!
The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use and hepatitis C to support others. We are now recruiting for a role to join our Bristol & Severn team for a fixed term of 6 months.
As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Bristol & Severn.
We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given.
Registered Charity
51 - 100
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.
The client requests no contact from agencies or media sales.
Thank you!
Title: Active Recovery Practitioner
Place of work: The Southmead Project, BS10 6AS and various locations around Bristol and Somerset
Interview date: Tuesday 9th June
The Southmead Project:
The Southmead Project is an equal opportunities employer providing free specialist trauma counselling and support for adult survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirming each person as an individual.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:
● Paid supervision for 1.5 hours per month, with an external clinical supervisor
● Line management for 1 hour per month
● Training budget of £500 per year to spend on relevant training of that person’s choice
● Employer pension contribution of 5%
● Generous annual leave allowance and paid sick leave
● Cycle to work scheme
● Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice
We also support employees with reasonable adjustments through the Access to Work scheme.
The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. It provides a safe and supportive space for clients to participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation.
The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months.
The current Practitioner has said:
“The decision to leave this role has been so difficult, the team are so lovely, caring and supportive. In the role I have got to go surfing, walk alpacas and make a bowl on a pottery wheel. Sometimes I honestly can’t believe it’s my job. I have learnt so much and got to work with some of the most wonderful and inspiring people. There are countless moments at groups that I will never ever forget - some of my most amazing moments in life have come at work and that doesn’t happen very often!”
Job Purpose:
The Practitioner role requires working as part of a small team and they will help prepare and deliver two Active Recovery sessions per week, in Bristol and Somerset. The Somerset group runs on a Tuesday and the Bristol group runs on a Wednesday. During the sessions, the Practitioner will be responsible for using a trauma-informed approach to support clients who become dysregulated or need emotional support.
Principal Tasks:
1. Together with the rest of the Active Recovery team, to provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach.
2. To support the Active Recovery Lead in creating safety plans and tailoring activity sessions where appropriate. These will be informed through relationships with members and the initial assessment phone calls.
3. Support the Active Recovery Lead in planning trauma-informed sessions for members.
4. Support the setting up, delivering and debriefing about activity sessions with members and volunteers. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.
5. Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.
6. To support volunteers with safeguarding queries and ensure safeguarding procedures are followed, including being the Safeguarding Lead at activity sessions if the Active Recovery Lead is not there and escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.
7. Support the Active Recovery Lead with management of volunteers for the project.
8. Develop and maintain an Active Recovery community through email, phone calls, texts and in person.
9. Be the key person in ensuring that members have all the information and resources needed to get to the sessions - building a relationship of trust with members, using Spond, email, texts and calls, creating Canvas, figuring out transport logistics.
10. Support the project’s aim to have the members’ voices at the heart of the project.
11. Contribute to the development of outcome processes in line with the Southmead Project and its funders’ requirements.
12. Maintain positive relationships with partnership organisations for the project.
13. The Practitioner will not have budget responsibility but will ensure that their own personal expenses (mileage/parking) is within the budget for the project, keeping accurate records.
14. Record data accurately and in a timely manner on Oasis.
15. Attend monthly one-to-one line management meetings with the Head of Active Recovery.
16. To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy.
17. To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
18. Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.
19. All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check
Please see documents for full job description and person specification.
Registered Charity
11 - 20
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.
The client requests no contact from agencies or media sales.
Thank you!
Project Manager – Community One-to-One Advocacy
We are seeking an experienced and motivated Project Manager to lead the delivery of our Community One-to-One Advocacy project across the Royal Borough of Greenwich. The successful candidate will oversee project delivery, staff management, community engagement, partnerships, compliance, and monitoring to ensure high-quality, inclusive, and person-centred advocacy services.
Key Responsibilities
- Lead and coordinate the day-to-day delivery and development of the advocacy project.
- Work closely with the CEO on project implementation, reporting, evaluation, and risk management.
- Line manage staff, consultants, and volunteers, providing supervision, training, and development support.
- Build strong partnerships with local authorities, community organisations, and stakeholders across Greenwich.
- Ensure compliance with safeguarding, GDPR, health & safety, equality, and organisational policies.
- Oversee project monitoring, data collection, reporting, and operational systems including Microsoft 365 and referral processes.
- Support outreach, volunteering, and community engagement activities to ensure services are accessible and inclusive.
- Represent the organisation at meetings, forums, and networking events.
About You
You will have:
- Experience managing community, advocacy, or charity projects.
- Strong leadership, organisational, and partnership-building skills.
- Knowledge of safeguarding, governance, and compliance requirements.
- Experience supervising staff and supporting workforce development.
- Excellent communication, reporting, and problem-solving abilities.
- Commitment to equality, inclusion, and person-centred practice.
This is an exciting opportunity to make a meaningful difference within the local community and help shape inclusive advocacy services across Greenwich.
The client requests no contact from agencies or media sales.
Thank you!
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re seeking a Project Officer to support and coordinate activity in our Yorkshire & Humberside pathfinder region.
In this important role you’ll work with the Project Manager to support the implementation of Samaritans’ Future Proofing project plan within your region. You’ll provide regular updates on activity and progress, highlighting risks and issues when needed.
Communication is key to success in this role. You will work closely with volunteers, staff and other stakeholders to successfully deliver the project. You’ll act as a key contact for branches in your region to coordinate their involvement and activity, and work with our internal and external communications teams to support with project updates.
If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you.
Contract terms:
- £33,000 - £35,000 per annum, plus benefits
- 24-month fixed term contract
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences
- Linked to our Ewell (Surrey) office, with significant travel round the Yorkshire & Humberside region.
- In-person working: Meeting in person and working collaboratively are things we value. It is anticipated that the post holder will be based in the region on average two days per week and the successful candidate should live within close proximity of the Region. In-person meetings will be held in Ewell once to twice a month. See attached regional map.
What you'll do:
- Support the development of detailed project plans
- Coordinate and monitor the delivery of the project plan within your pathfinder region
- Create and maintain up to date project documentation
- Support with communications to relevant internal and external stakeholders
- Organise, facilitate and document meetings
- Work closely with volunteers to capture learning
What you’ll bring:
- Experience providing support to projects, ideally within a large-scale transformation programme
- Experience creating and maintaining project documentation, including project plans, risk registers and action trackers
- Confidence engaging and building relationships with a diverse range of stakeholders
- Strong IT skills, with platforms such as Microsoft Office and Zoom
- Formal project management qualifications or training would be advantageous
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: 09:00am on Wednesday 27th May 2026
Interviews: w/c 15th June
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
Registered Charity
101 - 500
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.
The client requests no contact from agencies or media sales.
Thank you!
We’re looking for an experienced and enthusiastic Urban Conservation Lead to lead our nature conservation work at Creekside. Working with staff, volunteers and partners, you’ll help protect and enhance urban habitats while strengthening connections between communities and local wildlife.
This is a strategic role in a small, committed team, coordinating conservation projects, managing funded programmes and supporting partnerships that help sustain our work and impact.
This is a part time role of 24.5 hours per week (3.5 days) and flexible working arrangements will be considered and discussed at interview. There will be some evening and weekend commitments for which TOIL is given.
Full Time Salary: £34,000 full‑time equivalent, pro rata. Other benefits include 22 days annual leave in addition to bank holidays and a Christmas closure period, and 3% employer pension contribution.
Registered Charity
6 - 10
Inspiring people to connect with the wonder of urban wildlife.
