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Institutional and Corporate Fundraiser, RISE
July 1, 2024 – June 30, 2025
BACKGROUND
RISE (Reimagining Industry to Support Equality) is a new collaboration focused on accelerating and expanding gender equality and women’s empowerment across global supply chains, through the delivery of workplace interventions and greater cross-sector collaboration. Our mission is to empower women workers, embed gender equality in business practice and catalyze systems change with an initial focus on the apparel, footwear, and home textile sectors. RISE is a membership organization that works with the world’s largest apparel and footwear brands as well as suppliers as members. Founded by BSR, CARE, ILO-IFC Better Work, and Gap In, RISE is hosted by BSR with a longer-term intention of becoming an independent not-for-profit entity.
RISE is now seeking the support of a fundraising contractor to help us achieve our new fundraising strategy and plans for significant expansion of our work. RISE has a mixed funding model and receives funding from private sector, philanthropic foundations, corporate foundations, bilateral agencies and could receive funding from multilateral agencies. This role will support RISE on grant fundraising.
We are looking for a self-starter with strong grant fundraising experience and network who is equally happy partnering with the team on new project ideas, writing proposals, expanding prospects and presenting to donors. We expect you to share our commitment to seeking a fairer future for women working in global supply chains and wants to join us to help scale our work through year-on-year income growth.
Time commitment: On average of 2-3 days/week with some periods being more intense than others.
Location: The Contractor can be remote, preferably located in the US or Europe. The person will report to the Executive Director, based in London.
SCOPE OF WORK:
Proposal and Concept Development
- Partner with subject matter experts at RISE to brainstorm and develop impactful new project ideas and turn these into concept notes or fundraising campaigns.
- Lead on grant proposal development for priority concepts. This involves drafting a compelling project narrative that translates our work for a donor audience, as well as program activities and outcomes, and a logical framework or theory of change.
- Lead on development of case for support, capability statements and pitch materials.
- Lead on complex, multi-year budget development for proposals in compliance with donor requirements and in line with RISE and BSR operational, financial and compliance guidelines for grant funding.
- Work with RISE Executive Director and wider RISE team on developing a healthy grant pipeline.
Donor Engagement
- Build on RISE’s existing donor networks and relationships to lead donor engagement and secure new funding in support of RISE’s priority action areas. This will involve:
- Broadening RISE’s base of donors by identifying priority donor targets and seeking ways to build new donor relationships, with particular focus around philanthropic foundations, corporate foundations and bilateral agencies.
- Maintaining regular communications with relevant donors and seeking ways to involve them in RISE’s work.
- Partner with RISE Associate Director for Business Partnerships on development and outreach to RISE members on grant funding opportunities, in particular collaborative or joint opportunities.
- Developing and implementing outreach plans for priority concepts.
- Lead on or partner with RISE subject matter experts and leadership on donor presentations and pitch-meetings.
- Keeping RISE team up to date with donor intelligence.
- Represent RISE, as agreed, at relevant conferences or events where RISE priority donors are present.
Fundraising planning
- Work with Executive Director to develop annual workplans for fundraising/business development/partnership building.
- Input into fundraising strategy and strategic reviews – including priority areas of focus, strategies for increasing grant funding, and ways to enhance internal collaboration with content experts.
The Scope of Work is not an exhaustive list of duties but is intended to reflect a range of duties the consultant will perform. The Fundraising Contractor agree priorities with RISE Executive Director. The Scope of Work will be reviewed regularly and may be changed in the light of experience and in consultation with the Contractor.
EXPERIENCE
- At least 10 years of relevant professional experience with developing and winning grants including writing concepts, high quality grant proposals.
- Demonstrated expertise with conveying a theory of change and developing logframes, budgets, and work plans for complex, multi-year and global projects in collaboration with program team.
- Good understanding of gender equality, women’s economic empowerment and the private sector’s role in achieving the SDGs.
- Knowledge of the international donor landscape and trends, with existing networks and demonstrable success in securing grant funding from a diverse group of donors including private and corporate foundations and governments.
- Ability to drive strategic work and engage colleagues around collective action/implementation.
- Demonstrated fluency in English, including advanced writing and editing, with the ability to communicate ideas effectively and concisely.
- Well-developed interpersonal skills for working with diverse teams, including across diverse geographies and interacting with senior staff in donor organizations.
- Excellent presentation and facilitation skills.
- Proficient with Microsoft Office.
- High ethical standards and commitment to RISE core values of agency, inclusion and collaboration.
REPORTING
The Contractor will report to the Executive Director and work closely with the Associate Director Business Partnerships, Program Director and Country and Program Managers. The Contractor will also partner with work closely with the BSR Grants and Foundation team.
APPLICATION
· Candidates who wish to apply are requested to submit the following documents:
o Covering letter addressing relevant experience for the role, including
o Current CV – no more than two pages
PAYMENT
The contractor is requested to submit application with their proposed daily consultancy rate. The contractor fees and terms will be agreed in advance, commensurate with experience and based on location. The consultant will be responsible for his/her own taxes and other statutory obligations.
CONFIDENTIALITY & INTELLECTUAL PROPERTY
The consultant is expected to maintain the confidentiality of all programs related information. All reports, data and other materials generated by the contractor will be the property of RISE.
Only suitable candidates will be contacted for an interview.
Please provide daily consultancy rate in cover letter.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and efficient Customer Contact Centre Officer to join our Customer service team located at our Head Office moving to Caledonian Road this year.
£25,600.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Job Overview:
To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries.
Working Patterns are Monday- Friday 9am to 5pm
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- As a member of the Customer Call Centre be the first point of contact for customers and staff throughout the organisation on all enquiries
- Deal with enquiries on Housing Management, Maintenance and Customer Support
- Receive and action maintenance requests for owned, managed or leased properties
- Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure
- Data entry into IT systems and databases for reporting and performance indicators
- Support of administration functions within the team
Key Responsibilities:
- To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly
- To resolve and provide information on initial rent, housing benefit and service charge enquiries
- To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process
- To log and transfer complaints in accordance with Look Ahead's procedure and policy
- Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
- Data entry into IT systems and databases for reporting and performance indicators
- Provide support in the duties of the other administration roles within the team (including occasional reception cover)
- To ensure that all duties are carried out in accordance with policy and procedures
- To maintain files either in paper and electronic format to include all correspondence, certificates and documentation
- To produce correspondence or documentation to be sent internally or externally
- Attend internal and external meetings or forums to promote Property Services and Look Ahead
- Any other duties relevant within the team as and when required
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Approachable and open behaviour. Works as part of a group or team
- A strong approach and commitment to providing an excellent customer service
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Demonstrates significant confidence and high levels of self-esteem
- Is respectful, articulate, and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can doattitude
What you'll bring:
Essential:
- Educated as a minimum to GCSE English and Maths or equivalent
- IT literate and can use Microsoft software packages and housing management systems
- Customer service skills especially verbal
- At least two years experience in working in a call centre, property and/or customer services environment
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is a demanding, yet hugely fulfilling new post in which the post holder will have overall responsibilty for the management and day to day operations of our new mobile support van. A large proportion of the post holder's time will be spent taking the van along with a team of volunteers on outreach to where there are survivors of sex trafficking. Our immediate priority area is Bedford. This will involve driving to sites of sexual exploitation and trafficking, such as the streets, properties used as brothels, airports and other places, as necessary. The post holder will lead outreach sessions supported by trained volunteers, in partnership with Bedfordshire Police and UK Border Force. The post holder will be a part of Azalea's frontline team (we call this Encompass) and will work with them to offer survivors of sex trafficking crisis intervention and ongoing support. The nature of this form of outreach will require the post holder to work flexible and unsociable hours (37.5 hours per week), however Azalea offers a generous annual leave allowance. Since this is a new role, the post holder will be required to use their initiative and draw on the knowledge and experience of the team to develop a full-time operational plan for the support van.
Please read the job specification for full details of the role.
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Respond to customers on the Housing helpline, managing enquiries, raising contacts in a CRM database, with a view to tracking and tracing, follow up and offering excellent customer Service.
- Responding to customer queries and complaints via telephone, email, and inboxes, responding in line with SLA's and policy to promote a customer focused service.
- Take ownership of complaints by responding in line with policy, escalating when necessary, taking ownership of resolution and communication promptly .
- Deliver the void (unoccupied) property bulletin, using web based systems, ensuring data and information is accurate. Distribute to customers in required format on a scheduled basis as directed by the property team.
- Business Information sharing - Take full responsibility to undertake critical data checks, utilising systems and other documentation, to verify data is reliable and correct. In line with GDPR share data with relative third parties.
- Manage and maintain relevant computer based property and client records taking personal responsibility for ensuring the accuracy of data and recorded information.
- Provide detailed reports and information to produce mail-merge data, stakeholder and business information in line with key deadlines and compliance.
- Managing retention and disposal of information and files in line with GDPR and departmental policy.
- Manage the incoming mail service delivery through electronic means as well as incoming post (Church House), liaising with key business partners to establish a routine method of ensuring correspondence is directed to the correct team / department , cheques are handled in line with financial requirements and documents are returned where necessary.
- Manage standard letters / generic forms / I&R assessments as required, delivering a robust support service across the wider housing team.
- Create new and amend existing third-party details and ensure the accuracy of recorded information
- Liaise with utility suppliers, Local Authorities, customers and colleagues to ensure accuracy of data, including meter readings, void and occupancy date for council tax.
- Provide supporting information to clarify property status and request amended accounts to reflect this.
- Where necessary, investigate and respond to enquiries, including account queries, this may include enquiries from contractors, suppliers and other third parties.
- Challenge where necessary, to ensure value for money and quality of service from suppliers.
- Manage meter move requests and arrange prompt payment whilst liaising with all involved parties.
- Take responsibility for the day to day processing of payments across the Business team to include all departmental accounting functions in relation to works orders, purchase and framework orders, credit notes and invoices across charity and administrative company accounts, with particular focus to void costs, within required timeframes and in line with Service Level Agreements.
- Produce data uploads for finance transactions, ensuring accuracy of data and sign off completed data.
- Working collaboratively alongside our Finance and Resources partners to ensure prompt payment and when required, investigate queries that arise.
- Escalate issues and problems to managers when necessary to ensure payments are made on time, thus avoiding late payment fees and charges.
- Where necessary, engage with suppliers, contractors and customers ensuring that information is clear, concise and understood to achieve resolution.
- Support the management of the legacy mortgage scheme, supporting the Business Services Team Leader and Business Administration Officer (Mortgages), providing clarity and support on a range of queries and tasks.
- Manage quinquennial inspections in line with stakeholder agreements, refunding customers and producing monthly update reports.
- Develop knowledge and skills on mortgage redemptions, working closely with solicitors and customers to progress and complete sales and redemptions promptly.
- To ensure that data held in QL / SAP is complete, accurate and reliable through regular assessment of data using analysis and cleansing where necessary and to take personal responsibility for ensuring the accuracy of data and recorded information across all business streams.
- Produce stakeholder reports, business reports and information to enable transparency across the business, in line with agreements and compliance.
- Data management and entry for key information relating to insurance revaluations, working collaboratively with colleagues to ensure insurance values are periodically reviewed.
- Produce and take responsibility for mail-merge data to enable communication to customers and stakeholders as and when required.
- Provide administrative support services to the business team whilst maintaining effective internal communication across all teams to ensure information is shared and understood.
- Develop a culture of team collaboration to maintain day to day Business as Usual, working together effectively to get the job done.
- To organise your work to meet key objectives, on time and to agreed standards.
- Seeking continuous improvement in the way we deliver services.
- Responsible along with team members for ensuring continuation of service in the absence of other staff.
- Review and challenge existing processes and procedures, with a view to recommending new ways of thinking and managing tasks.
- Excellent attention to detail and methodical approach to checking information and detail.
- Proven experience of operating in a customer facing multi-channel / service environment.
- Ability to support operators and senior operators in their tasks and decision-making, only escalating to the line manager if you are unable to resolve the issues within the team.
- To work collaboratively with and through others. Supporting the wider team with clear communication and direction.
- Experience of having worked in a fast paced, customer focused environment.
- Good knowledge and application of Microsoft packages with intermediate level in Microsoft EXCEL
- Excellent levels of literacy and numeracy
- High level of professionalism, care and integrity, ensuring a positive image of the organisation is promoted at all times.
- Strong time management skills
- A positive attitude and ability to adapt to changes, enabling business growth and change
- Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused service.
- Highly organised with the ability to multi-task and be flexible to respond to service delivery requirements.
- Ability to build strong relationships
- Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
- Strong oral and written communication skills to work effectively with colleagues, customers, business partners and stakeholders
- Strong analytical skills with the ability to collect, organize and analyse, significant amounts of data with attention to detail and accuracy
- Creative and innovative thinking with the ability to develop new systems, procedures and solutions
- Experience of accounting processes including management of purchase orders and other related tasks
- Knowledge of SAP financial systems and Aareon QL Housing Management System would be beneficial.
- Previous experience of working in a housing or charity setting.
- A salary of £33,382 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Main Responsibilities:
- To provide facilities management to all YMCAES sites across East Surrey. This includes 5 housing schemes and one sports and community centre all owned by the YMCAES together with six family and youth centres that the YMCA lease from local authorities.
- u To manage a team of three maintenance technicians (full and part time), and facilities administration assistant and to be responsible for their training and professional development
- u To be the Health and Safety Officer for YMCAES to ensure that the organisation complies with all current legislation and to encourage good practice throughout the YMCAES.
- To be responsible for ensuring all risk assessments are up to date and accurate:
- to carry out regular building risk assessments
- where necessary support and advise staff in completion of risk assessments
- to ensure fire risk assessments are carried out in accordance with legislation and good practice
- To be responsible for the maintenance of YMCA buildings and sites. Including preparation of cyclical maintenance plans and to arrange and supervise necessary major works to be scheduled and safely carried out in accordance with the project plans.
- To be responsible for managing the online maintenance system (Pyramid) ensuring accurate recording and reporting of:
- daily reactive maintenance tasks
- planned and cyclical maintenance tasks
- all regulatory building compliance requirements.
- To manage YMCAES building contracts and to comply with the Accepting Contracts and Procurement policies and procedures.
- To be responsible for the compilation and upkeep of the preferred provider list of contractors.
- To put in place and manage a call out system for managers to respond to any emergencies relating to buildings.
- To be responsible for all ground maintenance including management of a ground maintenance worker and/or external contracts.
- u To maintain the fleet of vehicles owned by YMCAES, including insurance, tax, MOT, fuel and maintenance.
- To support HOCS for responsibility of all insurances required by the YMCAES. Ensuring compliance with legislation and efficiencies and effectiveness of all policies. Also, to ensure that necessary inspections and certification of lifts and other equipment are carried out as per requirements of insurers and current legislation.
- To provide the CEO and Head of Housing with advice and guidance around technical and regulatory requirements on YMCA property developments and acquisitions of new buildings.
To work with the HOCS to prepare a budget for central costs (buildings and vehicles) and to manage this budget through the year.
To prepare and present a report to the quarterly Governance and Risk Committee which has a remit for overseeing the organisational risk management framework, incident reporting and regulatory compliance.
- Any other duties are required to be performed within the grade and renumeration of the role.
- We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
DESCRIPTION
Job Purpose:To manage the facilities and services that support the core functions of YMCA East Surrey (YMCAES), including maintenance across multiple sites.
To be the competent person to oversee all health and safety matters across the organisation
Hours of work:35 hours per week , Monday to Friday 9.00am to 5.00pm.
Location : YMCA Sports and Community Centre, Redhill RH1 6JJ
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: 5pm 31 May 2024
Interviews are scheduled : 10 June 2024
Prospectus is delighted to be working with Your Place for their new Senior Maintenance Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
Please note this is a full-time role being offered on a permanent basis.
The Senior Maintenance Officer will be responsible for the building, reactive building works, renovation, and repair of the building. Working as a senior member of the maintenance team under the supervision of the Facilities Manager.
Additionally, this person will ensure that day-to-day repairs and planned maintenance of Your Place properties are efficiently and effectively carried out. The post-holder will monitor the performance of internal operatives and contractors handling communications and ensuring the work is carried out in line with completion targets and quality standards. Furthermore, the Senior Maintenance Officer will carry out minor repairs to the buildings, plumbing and electrical systems.
The ideal candidate will possess experience in facilities, and ideally experience working as part of a team and interacting with a variety of people. A basic understanding of health and safety and risk assessment is necessary. The role requires flexibility, including the ability to work evenings and weekends on a rota. Additionally, holding a clean driving license is essential.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
I’m looking for an experienced & diligent Communications Manager to join a multifaceted arts & community charity, based in numerous centres across London. You will bring an understanding of London arts scenes, ideally the alternative arts scene. The role can be offered as either part-time, or full-time, and is permanent.
- Web & social media management
- PR, press relations
- 3 / 4 or 5 days a week
The charity operates as a solution for otherwise vacant property, through charitable occupation. This can range from short term 18 months to 3 years or longer term 3 – 10 years. They currently have over 500 affordable artist workspaces, and 5 project spaces where they provide a programme of arts and educational events.
As Communications Manager you will be responsible for the smooth running of the website, creating compelling content and taking a lead role in the delivery of proactive media relations. I’m looking to speak to a strategic thinker who can see the bigger picture, manage multiple projects, but also has strong attention to detail diligently managing creative outlets such as their online presence and creative posters and flyers.
If this sounds like you and you’re keen to hear more, please do get in touch ASAP!
- Salary £35,000 – £39,000 pro rata
- Working either 3, 4 or 5 days per week, in a permanent role.
- Location: London based. Work from home, Woolwich or Peckham. However, each site is currently temporary, and the charity operates across multiple sites. Expected to visit different London centres for centres meetings, as well as events.
- Expectation to attend 4 or more events per month outside of working hours.
- Benefits: Holiday Entitlement (as well as Christmas period and bank holidays), Pension Scheme (you can opt out if you wish to). Commitment to your development, with quarterly meetings to discuss ongoing progress, address issues and revaluate objectives.
Applications will be reviewed on a rolling basis, however the firm closing date for full applications is Friday 24th May 9am.
Can you lead the management of our property portfolio, the delivery of cyclical and reinvestment works and our responsive repairs and voids service?
Our ambition as a homelessness charity and housing association is to end homelessness for good, we believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.
We currently have an exciting opportunity for a Head of Assets who will help us achieve that ambition.
In this role you will support the Director of Assets & Compliance to deliver our strategic objectives, including our statutory and regulatory obligations focusing on the safety of our clients, quality and value for money.
You will oversee Asset, Responsive Repairs and Portfolio teams providing motivational line management to Managers of these teams; supporting them in your key role to ensure the organisation makes sound investment and divestment decisions, implementing the asset management strategy and developing and implementing quality repairs, maintenance and voids standards.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a dynamic, customer centred and systematic Head of Service with experience of successfully delivering strategic asset management and responsive repairs and voids services.
You will have extensive experience of working at a Head of Service/senior management level ideally gained in the housing sector and will have the ability to work with a range of customers, colleagues and external key stakeholders. You will have experience of leading a large functional diverse team, have a solution focused approach and an interest in collaborative team working.
Above all else you’ll be strong leader with a track record of delivering and a talent for driving innovation, quality and customer satisfaction.
How to apply
To view the full job description please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.When you are ready click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024
We will be reviewing applications on a rolling basis and may close this advert early.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Established in 1936 and one of Scotland’s leading wildlife bodies, the Scottish Ornithologists’ Club is a registered Scottish Charitable Incorporated Organisation (SCIO) with some 3500 members. Its purpose is to advance the study and appreciation of birds in Scotland by promoting their documentation, promoting interest in them, promoting their conservation, providing a focus for information about them and encouraging the appreciation of relevant creative arts.
The Club’s headquarters, which also feature a renowned ornithology library, wildlife art gallery and sales outlet, are in Aberlady, East Lothian. Fifteen nationwide Branches are led by members who organise events, outings and projects in their areas. Staff contribute a national series of events, conferences and training activities for members of all ages. Publications include the highly regarded quarterly journal Scottish Birds, mobile app (Where to Watch Birds in Scotland), regional bird reports, e-newsletters and other online media.
The Club Manager will lead and oversee all aspects of running the Club, including its small team of staff, volunteers, an annual turnover of about £350,000 and assets which include built property (HQ). They will champion and drive forward the Club’s vision and goals. There will be emphasis on strong leadership to manage and support staff, volunteers and trustees; ensuring the highest standard of services to members; planning and reporting on the annual programme of Club-wide events and developing future priorities.
KEY OBJECTIVES:
- To provide strong leadership and management in relation to staff and the provision of all aspects of the Club's delivery of services and support to its members, in line with its status and responsibilities as a SCIO.
- To liaise and work closely with the SOC’s Council and committees in their work, regularly reporting to and advising Council and Management Committee.
- To support and drive forward the continuous improvement of the Club.
- To oversee the effective running and maintenance of the Club’s headquarters in Aberlady.
- To support the Club’s network of local branches throughout Scotland.
MAIN WORK AREAS
- Lead, direct and manage our staff team (nine employees), and provide guidance and direction for volunteers and contract workers as appropriate. Includes staff work plans and annual appraisals, oversight of all HR functions and support of staff in line with good professional practice.
- Ensure the legal requirements of the SCIO are met, including preparation and submission of an Annual Report and Statement of Accounts to the Scottish charity regulator (OSCR)
- Oversee the planning and organisation of the Club’s autumn annual conference and AGM, and the joint SOC/BTO spring conference.
- Work with SOC Secretary to support the Club’s volunteer-led Council and committees, including timely production of papers, reports and minutes, as required.
- Review and update as necessary staff support for Club Branches.
- Together with relevant committees, develop and monitor forward planning for the Club.
- Ensure implementation of all H&S, safeguarding and risk management responsibilities, in line with external and internal policy and Risk Register needs. Ensure regular review of policies, advising Management Committee and ensuring awareness of them wherever necessary among Council and Committee members, staff, contractors and volunteer leaders.
- Work with the Office Manager to ensure compliance with all necessary measures for the maintenance and management of Waterston House and its users.
- Ensure appropriate insurance cover for all relevant Club needs, including property, people, events and activities.
- Oversee the staff role in contributing to preparation and monitoring of our annual budget, reporting regularly to relevant committees.
- Oversee and support as appropriate all Club publications and media activities, including its website, Scottish Birds, newsletters and other communications.
- Ensure that statutory Data Protection requirements and obligations are met.
- Ensure that the Club’s IT infrastructure is adequate, robust and up to date.
- Explore additional avenues for Club funding, make recommendations to the Club office bearers and Council.
- Contribute to the Club’s approach to national Equality, Diversity & Inclusion policies and Net Zero targets.
PERSON SPECIFICATION
The successful candidate may be expected to demonstrate:
- An understanding of the needs and responsibilities of charities and volunteer-led membership bodies.
- Demonstrable team management, leadership and problem-solving skills.
- Ability to both plan and report on organisational work programmes.
- Excellent verbal and written communication skills.
- Event (e.g. conference) management skills.
- Confidence with IT systems, including proficiency with Microsoft Office 365. Experience of CRM software would be advantageous.
- A general understanding of priorities for ornithology in Scotland.
Please use a covering letter to describe how you meet the person specification.
The SOC exists to promote the study, enjoyment and conservation of wild birds and their habitats across Scotland.
The client requests no contact from agencies or media sales.
Are you ready for a rewarding opportunity to apply your asset management experience with an organisation that makes a real difference to people experiencing homelessness?
We currently have an exciting opportunity for an Asset Investment Manager to join the team and help us achieve our ambitions. As a homelessness charity and housing association our goal is to end homelessness for good. We believe that a key step in reaching this aim is providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable, and sustainable homes which give people the opportunity to rebuild their lives.
In the role of Asset Investment Manager, you will support the improvement of data management systems and processes, provide accurate data and analysis reports, and prepare budgets ensuring statutory and regulatory requirements are met. This role also offers the opportunity to play a key role in developing and implementing parts of our Asset Management Strategy, overseeing development and ongoing maintenance of:
- Planned maintenance programmes, including reporting on performance management.
- Stock condition surveys which inform our approach to asset management and evidence compliance.
- Programmes of work to deliver St Mungo’s Environmental Sustainability Strategy.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for someone with experience of carrying out property appraisals and preparing and managing projects and programmes, within time and budget.
- You will demonstrate good commercial and financial awareness and knowledge of working with asset/housing management databases.
- You will have experience of working with a wide range of internal and external stakeholders, with proven influencing and negotiating skills.
If you are open to new ideas, improvement and change and you can handle situations and problems with innovation and creativity, we encourage you to apply!
How to Apply
To view the full job description please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.When you are ready click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024.
We will be reviewing applications on a rolling basis and may close this advert early.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
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Actively Interviewing
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Are you looking for a position to get you on the Finance career ladder? Are you already working in Finance but wish to take on a role that looks at all areas of the day to day running of a Charity?
Would you thrive as a pivotal member of a small team supporting vibrant communities for older people to live independently?
Look no further.
Abbeyfield Southern Oaks is a small but growing charity that aims to enhance the quality of life for older people through supported independent living, providing companionship and social interaction to diminish the effects of loneliness and isolation.
We have created this role to support both our sheltered houses and our 60 Apartment, Independent Living property , Nonsuch Abbeyfield, in Ewell, where this post is based.
We are looking for a reliable, organised Finance Assistant to take ownership of the day-to-day transactional finance. You will need to have a positive attitude, a desire to work as efficiently as possible, and excellent communication skills. If you enjoy establishing your own organisational systems, we are excited to talk with you. We are looking for someone who can operate effectively with little or no supervision and who can manage multiple tasks at once without becoming overwhelmed.
Why should you join Abbeyfield Southern Oaks?
· Starting salary £24,000 per annum
· 25 days annual leave plus 8 bank holidays
· NEST pension scheme, 3% employer contribution
· Study support will be considered
If your skills match and you would like to be part of a dynamic and caring team, please submit your CV with covering letter highlighting how you meet the job description and person specification.
Please note that, for safeguarding purposes, all our roles require an enhanced DBS check.
We will be shortlisting as applications are received
Director of Finance and Resources
Together for Mental Wellbeing
£87,550
Full-time, permanent
London and remote
Together for Mental Wellbeing is the UK’s oldest mental health charity. Since 1879, we have believed that people experiencing mental distress have the right to live the life they choose and determine their own future.
We offer a wide variety of support services and the people we work alongside are at the heart of everything we do. We currently work with around 5,000 adults every month via 70 projects throughout England, but we aspire to reach many more people through our five year strategy.
Having just launched our new strategy for 2024-2029, we are excited about our future, and through the fantastic commitment and dedication of everyone who works at Together, we will achieve our vision of continuing to be a recognized charity leader in its field delivering high quality mental health, wellbeing and support services.
As our Director of Finance and Resources, you will play a critical leadership role in the ongoing transformation and financial sustainability of Together, ensuring the conditions for our future success. You will be a key advisor to the Chief Executive, the treasurer Trustee and the Board of Trustees in delivering our ambitions for the future, developing and driving innovative, up-to-date and well-planned corporate solutions that shape our Finance, ICT and estates and property management.
An experienced and qualified senior finance professional with strategic and operational level expertise, you will be a collaborative and inclusive leader, who will work across your functions and beyond to leverage the overall performance of the organisation. You will have significant experience of driving change and building, motivating and inspiring teams. You will be a rigorous, clear thinker who acts with integrity, personally promotes equality, diversity and inclusion and who understands that people who use our services are at the heart of everything we do.
We have a firm commitment to empowering a culture of equity, diversity, inclusion and belonging at Together for the people we work alongside in our services and for our workforce of staff and volunteers. We particularly welcome applications from people who identify as having a disability and those from Black, Asian and Minority Ethnic backgrounds.
Closing date: Monday 10th June
First interviews: Week beginning 17th June
Final interviews Friday 28th June
ABOUT THE ROLE
We have an opportunity for a dedicated person centred Deputy Manager to join the team in Brent. You will be responsible for working alongside the Service Manager (SM) to deliver high quality, trauma-informed services to residents and participants, with a focus on recovery reablement, rehabilitation, and ensuring a psychologically informed environment (PIE). You will be responsible for ensuring the highest standards of service quality, performance, and improvement across their service(s) through excellent leadership and embodiment of Social Interest Group’s values.
Shift Pattern: Monday to Sunday, varying hours (Early Shift: 8am - 4pm, Late Shift: 10am - 6pm). You may also need to support outside these hours as the service requires.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT THE SERVICE
Synergy, Brent is a Housing Related Support (HRS) Service for a range of vulnerable people who have been or are at risk of homelessness. The age eligibility criteria for the service is adults between the ages of 18 to 60, who are identified to have low/medium support needs. Some of the needs we support are:
- Single homeless between ages of 18 to 60
- Socially excluded individuals
- Ex-Offenders
- People with substance misuse
- Mental Health (Low)
- Learning disability (Low/Medium)
- Women who have come from domestic abuse environments and situations who may need low level support as part of their resettlement following a move on from a refuge or other safe domestic abuse supported accommodation.
ABOUT YOU
We're looking for someone driven to provide high quality, effective and person-centred support to staff, colleagues, residents, and participants. Ideally, you will thrive when working as part of a team, be an effective communicator, and able to build long-term purposeful relationships with people from different backgrounds, respecting and embracing equality, diversity, and inclusion.
We're looking for someone who can embrace SIG’s values and represent these in everything they do. The post holder will be confident in leading a team, they will be proactive and adaptable, with the ability to use their own initiative with day-to-day matters, following the relevant policies, procedures, and legislative requirements always. In this role, you will need to be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment
OVERVIEW OF KEY RESPONSIBILITIES
LINE MANAGEMENT/LEADERSHIP
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
- Hold regular, high quality one to ones and team meetings, support effective teamwork and communication. Support with ensuring a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
- Build and manage effective relationships across the organisation and ensure consistent communication, whilst upholding SIG’s values, policies, and procedures. Work collaboratively with internal and external stakeholders to drive ongoing improvement to the service in line with best practice.
SERVICE DELIVERY
- Support the Service Manager with the day-to-day operational delivery of the service and work directly with colleagues, residents, participants, and other stakeholders to provide a high-quality, holistic service which meets the presenting needs of all relevant stakeholders.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- In conjunction with the Service Manager, facilitate a program of continuous improvement in an environment where residents and participants are cared for, supported, and have access to resources they need to achieve positive and sustainable outcomes.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
RISK MANAGEMENT, INFORMATION MANAGEMENT AND CASE RECORDING
- Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate.
- Ensure all case recording, and information is accurately recorded in a timely manner, ensuring electronic records are protected in line with GDPR, and kept up to date and written to a high standard.
- Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
PROPERTY AND HOUSING MANAGEMENT
- Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing.
- Ensure the accommodation in which residents live is maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently.
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
FINANCIAL MANAGEMENT
- Provide support in setting the service’s budget and reviewing monthly management accounts; manage set budgets effectively and ensure resources are maximized.
- Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims.
OTHER RESPONSIBILITIES
- Contract Management and Internal Auditing; Ensure due diligence is carried out and records are well maintained.
- Administration duties will vary, including operating online systems and ensuring correct processes are followed alongside GDPR and confidentiality.
- Other duties may include but are not limited to, maintaining clean and tidy environments, removing rubbish, ordering supplies, arranging in house events and activities and other general on-site duties.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Ability to follow organisational policies and process in line with external governance
What we would like, but not essential:
- Previous experience in people management and development
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
- Understanding of Housing Management, including voids and evictions
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Repairs & Maintenance Supervisor in order to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives.
Repairs & Maintenance Supervisor
Location: Birmingham & Surrounding Areas, B69 4PN
Salary: £41,530 per annum + Van & Fuel Card
Hours: 39 hours per week
Contract Type: Full Time, Permanent
Your day-to-day responsibilities will include:
- Supervise a team of Trade Operatives as they carry out responsive repairs and voids maintenance.
- Lead and motivate the team to and ensure a high standard of repairs are maintained in our homes.
- Complete post inspections of works to ensure everything is completed according to specification and is contractually compliant.
- Ensure work is completed in a timely and cost-effective manner.
Our ideal candidate? Your application will demonstrate the following:
- A relevant qualification in a building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
- Supervisory and team management experience
- Construction knowledge or experience, including Health & Safety legislation, fire safety, CDM Regulations
- Financial and budgetary control and void property management experience
What’s on offer? As well as a competitive salary and a Van + Fuel Card, you'll also have access to our award winning company benefits. This includes access to Medicash, access to our benefits portal offering you discount with many big brands as well as up to 8% matched pension contributions.
Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you’ll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
Closing date: 20/05/2024
Please be advised that we reserve the right to cease recruitment activity should suitable candidates be appointed prior to the advertised closing date.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Main Purpose of the Role:
Royal British Legion Industries Ltd. (RBLI) is both a charity and a company limited by guarantee. The trustees of RBLI are therefore responsible for oversight of the organisation under both charity and company law. They are they legal directors, as determined by company law and the Articles of Association. The day to day running of RBLI is the responsibility of the Chief Executive and the Senior Leadership Team (SLT). This role, which reports to the Director of Governance, Compliance & Business Systems, supports the board of trustees and the SLT in all areas of governance.
Overview of the Role & Team:
RBLI is a diverse and complex organisation, with divisions that cover social care, property management, estates management, welfare and employment solutions, manufacturing, and marketing / fundraising. There are also several support functions including people and culture, finance and performance, business systems, and risk and compliance. This role is an essential part of the change process currently ongoing across RBLI.
The team is overseen by the Director of Governance, Compliance and Business Systems. Key working relationships include the board of trustees, the SLT, Assistant Directors, the Strategic Assistant, the wider Governance & Compliance Division, and the support functions.
Your Key Responsibilities:
Governance:
- Oversight of all board and sub-committee meetings, ensuring there is an efficient and effective structure to achieve organisational objectives including the review and maintenance of all terms of reference.
- Compliance with internal KPIs in relation to issue of board and sub-committee papers.
- Oversight of all matters arising and actions.
- Support the induction process for new trustees.
- Support the board and committee effectiveness review.
- Submission of all statutory returns.
- Ensuring compliance with the Companies Act and the Charities Act.
- Oversight of any governance related returns.
- Oversight of key RBLI registers such as Declaration of Interests.
- Oversee submission of documentation during the annual audit process.
Company Secretarial:
- Responsible for planning and managing the annual cycle of meetings for the board and sub-committees, including maintenance of the forward plans and agendas.
- Taking minutes of the boards and sub-committees (shared responsibility).
- Oversee the logistics for the meetings.
- Responsible for planning the AGM.
Legal and Assurance:
- Monitor compliance with relevant statutory and regulatory requirements, proving advice to SLT and members of staff as necessary.
- Oversight and communication of all compliance policies such as Conflicts of Interests and Gifts & Hospitality.
- Supporting the Director of Governance, Compliance & Business Systems to deliver the assurance and compliance programmes.
Risk Management:
- Managing the insurance process in terms of:
- Collating information in relation to claims
- Submitting claims information
- Supporting the Finance Team in the annual insurance renewal process
Personal Attributes:
- Excellent attention to detail and high degree of accuracy
- Ability to work under own initiative and effectively prioritise work / balance competing demands
- Ability to build and maintain effective working relationships
- Commitment to equity, diversity and inclusion
Requirement for the Role:
Essential:
- Professional qualification in relevant area e.g. accountancy, governance, risk, legal
- Extensive experience in a governance role within a charity or similar organisation
- Experience of working closely with trustees, directors, and senior leadership
- Extensive experience of minute taking
- Advanced IT skills in areas such as Word, PowerPoint, Teams, Zoom, Outlook
- Excellent organisational skills
- Excellent communication and stakeholder management skills
Desirable:
- ICSA or similar qualification
- Good understanding of Company Act requirements
Benefits:
25 days annual leave + bank holidays, a Group Flexible Retirement Plan and Life Assurance.
This role will be subject to a BASIC DBS check.
To Apply:
If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement. RBLI is an equal opportunities employer.
RBLI is an accredited Disability Confident Leader. We guarantee to interview disabled applicants who meet the minimum criteria for the role. If you consider yourself to have a disability and would like more information of how to apply for the above role under our disability confident scheme then please visit the RBLI website for more information.
* RBLI reserves the right to remove a vacancy at any time prior to the published closing date
NO AGENCIES
The client requests no contact from agencies or media sales.