Property Jobs

Would you like to lead and develop the Estates and Property strategy for the UKs largest military charity?

We have an opportunity for a Head of Property to join our wider Commercial directorate and to lead and develop the delivery of the Royal British Legion (RBL) Estates/Property function to ensure alignment with organisational strategy.

Managing five Regional Property Managers, you will lead a team which overseas a unique portfolio of properties including clubs, branches, offices and vacant space. You will also be responsible for delivering wider corporate efficiency projects, including undertaking research, solutioning, production of written papers and presentation to Executives/Trustees.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the Director: Property and Procurement, some key responsibilities will include:

- Leading the effective and efficient development and delivery of RBL’s Estates strategy to ensure that RBL’s properties are fully aligned with and support the Legion’s strategic objectives
- Developing and delivering the 5-year RBL Property Strategy and its reporting and presentation
- Writing and preparing Board level papers and papers for various property related committees, chairing the monthly Branch Property Trusts meetings, leading and presenting the property element of the Branch Property Trust Committee and Branch Property Trust Working Group
- Ensuring that RBL’s property activity complies with the Charities Act 2011 and in accordance with or exceeds best practice from across the charitable and commercial sectors
- Oversight of all property transactions, including disposals, acquisitions and lease renewals and rent reviews across the operational, branch and investment portfolios
- Directing the work of the Regional Property Managers fully achieving all financial and operational objectives and oversight of their reportees

You will bring with you experience in leading an Estates/Property team in a similar sized, complex organisation. Given the nature of our organisation, you will also benefit from having an understanding of Charity Law and how it impacts property, as well as an understanding of Trusts and the working of the Charity Commission.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 9th February 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Hours: 35 hours per week
Contract: Permanent
Salary: £72,000 per annum for applicants who fully meet the requirements of the post
Location: Peterborough or Bradford. Our client is a keen promoter of agile working and encourage working from home, as long as they meet their customers’ needs.

Our client believes everyone has the right to a safe, secure and warm place to call home.
They’re looking Head of Property Services to join their Assets & Compliance team in Peterborough or Bradford with travel to their other sites.

As a Head of Property Services, you’ll play a critical role in delivering our client's strategic objectives to provide high quality homes and sustainable communities. You will lead the Property Services Department taking responsibility for the delivery of a first-class repairs and voids maintenance service, ensuring all properties are maintained to the highest standard while enhancing service efficiency and customer satisfaction.

Demonstrating leadership that aligns with our client's values, you’ll drive continuous improvement and foster an environment where customer satisfaction is at the core of all service delivery. By leveraging your strong commercial acumen and collaborative skills, you will build lasting relationships with both internal teams and external contractors. You will actively seek opportunities to shape the future of property maintenance services, ensuring that they meet both customer expectations and corporate objectives.

As a senior leader, your commitment to excellence in service delivery will help drive our client's mission forward. At our client, they’re on a transformation journey. This is an exciting opportunity for someone looking for a challenge as you’ll play a pivotal role in working with the business transformation team to shape a critical customer service by improving and embedding processes and procedures to drive performance. This role also offers the opportunity to work across a national portfolio of diverse stock.

Salary: The spot salary for this post is £72,000 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

The role also receives an additional £1,250 per annum essential car user allowance.

What will you get from them?

In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

- 28 days paid holiday (pro-rata for part time) excluding bank holidays per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion.
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free parking
- Onsite gym

What skills/behaviours do you need to be a Head of Property Services?

- Significant experience or a qualification in construction or Asset Management.
- Extensive management experience, with responsibility for leading teams in the delivery of asset management, repairs, and maintenance strategies.
- A proven track record of delivering high-quality repairs and maintenance services to customers.
- Commitment to customer and building safety alongside service delivery.
- Excellent understanding of asset performance and strong commercial acumen.
- Experience managing substantial budgets and overseeing procurement processes.
- Strong negotiation skills and the ability to resolve complex situations.
- Able to demonstrate abilities to work with other departments collaboratively to deliver lasting change
- This role requires extensive traveling across their sites and estates and so a full UK driving licence and access to a vehicle is required

Interviews

1st stage interviews will take place on the 5th and 6th February via Teams.
2nd stage interviews will take place on 13th February at their Peterborough office.
Successful candidates will be asked to complete a behavioural questionnaire prior to their 2nd interview and will be sent a presentation topic in advance.

Who is our client?

They believe that everyone should have access to an affordable, sustainable, and safe home, and their work across the country aims to do just that. They’re a national organisation, but with a community focus. They were formed in 1966 and have grown in the time since, and now provide homes and services to over 40,000 customers.

Caring for their customers also means caring for their environment. With their ambitious energy-efficient development plans, and their retrofitting projects which are modernising their current homes; they are putting sustainability at the fore so that they can drive value for customers now and in the future

If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.  Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated

Please note candidates must have current eligibility to live and work in the UK, they do not currently hold a sponsorship license. They are excited about their future and if you are too, they’d love to hear from you.

You may also have experience in the following: Property Services Manager, Head of Asset Management, Repairs and Maintenance Manager, Housing Maintenance Manager, Estate Manager, Facilities Manager, Building Services Manager, Asset Performance Manager, Compliance Manager, Construction Manager, Property Maintenance Lead, Housing Manager, Senior Asset Manager, etc.

REF-219 112

£54,285 - £60,585 (National)

+ £5,000 Accountancy Allowance with relevant qualification

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.  We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK - His Majesty's Government - we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions. 

Innovation and progress are at the heart of our behaviours.  We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service.  Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. 

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth.  We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The responsibilities of the IFRS16 Accountant will include:

• Ownership of the GPA's technical IFRS16 accounting calculations, performing accurate and technically correct IFRS16 calculations for all relevant lease events, undertaking verifications,  validations and checks
• Monthly reporting of IFRS16 financial performance, risks and opportunities (RDEL & CDEL)
• Produce key information to support annual budgets and monthly forecasts for IFRS16. This will form part of SR bidding and Estimates, submissions to Cabinet Office & HMT. Respond to queries arising
• Support systems improvements behind IFRS16 accounting including accounting ledgers for IFRS16 transactions. Working with GPA's outsourced Property Partner and supporting the development of accounting systems to ensure that IFRS16 accounting is accurate
• As required, supporting the production of GPA business cases/investment appraisals and ensuring that IFRS16 calculations are accurate
• Business partnering across GPA Directorates to ensure that IFRS16 impacts are understood and incorporated into all decision making
• Providing IFRS16 advice to finance and non-finance stakeholders across GPA. Supporting IFRS16 training across GPA Finance. Working towards becoming a subject matter expert on the application and reporting of IFRS16.

Key Skills & Experience 

• A technically strong, confident qualified accountant
• It would be preferable to have experience of IFRS16 technical accounting, particularly in its application to property leases (as both landlord and tenant) - if no prior experience, then the candidate must have a technical aptitude and be prepared to work towards become an expert on IFRS16
• A commercially astute finance professional, capable of translating technical accounting requirements into language that will inform, advise, influence and inspire confidence in financial and non-financial stakeholders.
• A self-starter, comfortable with change and with the drive-to-drive continuous improvement
• Strong leadership skills to lead a team of mixed experience in a challenging and complex environment
• Good communication, networking and negotiation skills, capable of building relationships with both finance and non-finance professionals
• Experience of working in a fast-paced environment, planning, collaborating and delivering through others
• Down to earth, proactive and pragmatic

For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent,

Property Risk and Compliance Manager - Gas
Location: Birmingham, Bath Row, B15 1LZ
Salary: £55,760 per annum
Hours: 35 hours per week
Contract Type: Full Time, Permanent

The Role

We are seeking a Property Risk and Compliance Manager to join our Building Safety Team. This is a fantastic opportunity for a driven individual to join an industry leading team in ensuring our tenants properties are safe places they are proud to call home.

This is a key role in the management of property safety and risk compliance relating to the delivery of gas related repairs and installations across our stock. You’ll adopt a tenant-centric approach, instilling trust, confidence and understanding in relation to the on-going safety of their homes.

Your day-to-day responsibilities will include:

• Ensuring the effective delivery of a range of contracted Landlord compliance services such as: Gas, Asbestos, Legionella, TMV’s, Lift servicing, LOLER inspections, External Fire Escapes and Domestic and Commercial Appliances.
• Oversee the delivery of compliance related repairs and installation services.
• Utilise your understanding of finances and your analytical skills to develop and review relevant budgets, ensuring expenditure is robustly managed in line with our financial controls.
• Manage the performance and development of a small team providing expertise, coaching and other development support as required.

Experience

• Previous experience or knowledge of property compliance, related repairs and working in the Social Housing sector.
• Experience of managing people and proven track record of delivering against key performance targets.
• Experience managing sets of data, making sense of them and taking the appropriate action.
• Experience of complaints management and resolution.
• The successful candidate will also hold a Level 4 Housing Management Qualification or must be willing to work towards one.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Closing date: 24/01/2025

Please note, suitable candidates may be invited in for an assessment shortly after they apply. We reserve the right to halt recruitment activity for this role at any stage.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

About Us:
Whiteley Village is a charitable Trust that has been providing a unique retirement community for over a century. Set in 225 acres of beautiful grounds in Walton-on-Thames, Surrey, our village offers a special and enriching place to live and work. As we continue to grow and evolve, we are looking for a dedicated and experienced Head of Housing to join our leadership team and help ensure that our residents enjoy a high quality of life in a safe, comfortable, and supportive environment.

The Role:
As the Head of Housing, you will be responsible for overseeing the management of housing services within Whiteley Village. This includes the maintenance, allocation, and management of all residential properties, ensuring that they meet the needs of our residents and are compliant with regulatory standards. You will lead a team of housing staff, develop strategies to improve service delivery, and work closely with other departments to deliver the best possible experience for our community.

Key Responsibilities:

• Oversee the day-to-day management of housing services, ensuring high standards of maintenance and service delivery.
• Develop and implement housing policies and strategies that align with the trusts values and mission.
• Lead, manage, and support the housing team, providing guidance and ensuring professional development.
• Ensure all residential properties are well-maintained, safe, and compliant with health and safety regulations.
• Work collaboratively with other departments to address residents’ needs and enhance the overall living experience.
• Manage budgets and resources efficiently, striving for cost-effective solutions.
• Engage with residents to gather feedback and address any concerns regarding their housing.
• Represent Whiteley Village at relevant external meetings and forums.

The Ideal Candidate:

• Proven experience in housing management, (over 5 years) with a strong understanding of housing regulations and best practices.
• Experience in managing teams and leading projects within a housing environment.
• Experience of meeting regulatory, statutory and legal requirements in housing management
• Strong understanding of the needs of elderly residents and a commitment to enhancing their quality of life
• Excellent communication and interpersonal skills, with the ability to engage effectively with residents, staff, and external partners.
• Ability to manage budgets and resources effectively
• Strong organisational and problem-solving skills, with a proactive approach to improving services.
• Passionate about supporting older adults and enhancing their quality of life.
• A degree or professional qualification in housing management or a related field is desirable, though not essential.

Why Join Us?
At Whiteley Village Homes Trust, you’ll be part of an inspiring community where your work truly makes a difference in the lives of our residents. We offer a supportive and dynamic work environment, opportunities for professional development, and the chance to contribute to a historic charity that’s dedicated to providing exceptional accommodation for older adults.

If you’re a strategic leader with a passion for housing and community, we’d love to hear from you.

Housing Maintenance and Repairs Manager

Are you a driven and experienced professional passionate about delivering exceptional housing services? We are seeking a Housing Maintenance and Repairs Manager to lead and manage responsive repairs, voids, and disrepair services, ensuring safe, high-quality homes and outstanding value for money for residents.

Position: Repairs and Void Manager (internal title)

Location: North London / Hybrid

Salary: £58,240 per annum

Contract: Full time, permanent

Closing Date: 30th January 2025

About the role:

As Housing Maintenance and Repairs Manager, you will oversee the management of repairs, voids, and disrepair properties, ensuring safe, timely, and high-quality outcomes for residents. Reporting to the Head of Contract Management, you will lead a team of Technical Officers and Coordinators, managing an annual budget of approximately £2m and maintaining compliance with all relevant regulations.

Key responsibilities will include:

• Manage repairs contracts, budgets, and technical teams.
• Ensure void properties meet lettable standards and resolve disrepair cases effectively.
• Drive compliance, safety, and efficiency in service delivery.
• Engage residents and stakeholders, promoting continuous improvement and satisfaction.

This role offers the opportunity to lead critical services, innovate, and make a tangible difference in the lives of residents!

About you:

We are looking for a skilled and proactive manager with a strong background in repairs, void management, and property compliance.

Essential skills include:

• Proven success in managing repairs and void property services.
• A relevant degree or equivalent qualifications with ongoing professional development.
• Expertise in contract administration and compliance with housing regulations.
• Strong analytical, negotiation, and problem-solving skills.
• Experience managing budgets and delivering services to agreed standards.
• Comprehensive knowledge of property defects, building regulations, and health & safety legislation.
• A full and valid driving license

About the organisation:

The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth!

Other roles you may have experience of could include: Property Manager, Building Services Manager, Repairs Manager, Facilities Manager, or Compliance Manager, Property Maintenance Manager, Voids Manager, Head of Property Maintenance, Estates Maintenance Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As our Health and Safety Adviser you'll provide support to teams across the business, playing a key role in the successful implementation of our safety management systems in our Retail division offices and other directorates. 80% of your time will be to build and maintain relationships with a range of levels of management within our Retail division and their supporting functions, with the remaining 20% supporting our office and field staff. 

Playing a key role to embed the safety management systems with all our teams and assisting with policy development and communication, you'll support the H&S manager(s) to develop regular reports based on data and insight to improve the safety and wellbeing culture across the organisation. You'll also be responsible for developing and monitoring standards through H&S inspections and audits within directorate premises to provide assurance on compliance with legislation and BHF policy.

Working arrangements 

Please note that this position is homebased with frequent travel to our Retail premises and offices. There will also be a requirement to support with fundraising events which may occasionally require working on a weekend.

About you

With previous H&S experience within a large complex and geographically dispersed organisation you’ll hold both the NEBOSH General Certificate & Tech IOSH Membership Status. 

You’ll have experience of actively working within the Retail sector (ideally multiple sites) and knowledge and some experience in the development and delivery of health and safety management systems or wellbeing programmes.

You’ll be IT proficient and competent user of MS Office. With comprehensive knowledge of H&S legislation and best practice as applied to third sector/charities, office premises/Retail, you’ll be able to influence and instruct BHF colleagues to improve awareness and compliance on H&S standards and have confidence to challenge others on current practice where required.

As this role will cover BHF's southern region which spans from the midlands south across the UK including Wales, you will need to be located in an area that is practical to travel and support the business across the entire region.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits 

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process

The interview process will be held in person at our London office in week commencing 10th February.

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year. In 2018, we collaborated with South Yorkshire Police to launch Plan B. This helped to launch the LifeNavigate department. Using a trauma-informed approach, we are fully committed to breaking the cycle of crime, alongside other organisations such as South Yorkshire Police and Merseyside Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers.

Role Summary

How this role fits into the vision and objectives of Causeway

We have an exciting opportunity for a Health & Safety and Facilities Manager to join the Causeway team. This person will be key in helping us to provide the safe and secure environments for the whole of Causeway. The role involves oversight of all Causeway facilities and ensuring Health & Safety practices are implemented and followed.

Responsibilities

• To work with accredited Health and Safety consultants to manage the health and safety and its implementation across Causeway properties and offices to ensure the welfare of staff, volunteers and service users.

• Line management of the Maintenance Coordinator and Facilities Administrator.

• To oversee the maintenance coordinators responsibility for planned and unplanned maintenance of properties, and their undertaking and/managing necessary works including repairs and improvements.

• To develop and maintain a planned approach to property maintenance and management that ensures standards are upheld.

• To liaise with and arrange work with landlords, where the necessary work being undertaken falls within their contractual obligations.

• To oversee internal health and safety and maintenance recording systems for all properties and to ensure all necessary works are actioned in a timely manner, working with the maintenance coordinator.

• To source suitable properties (accommodation or offices) to lease/rent when required ensuring they comply with contract stipulations and take a role in facilitating office/accommodation moves.

• To prepare and submit planning or HMO applications where necessary for change of use and/or refurbishment of properties.

• To set up and streamline maintenance contracts (e.g. gas/electricity/water/broadband etc), and to monitor and cap utility usage across properties (where needed and reasonable).

• To carry out and review health and safety assessments of the following aspects: (or to discharge the responsibility of these assessments when required)

• Accommodations and offices on a frequent basis to ensure properties are being maintained and run in accordance with sector and statutory guidelines.
• Organisation wide risk assessments, such as DSE, contractor activities.
• Implementation of new services.
• Events ran by the organisation.

• To keep up to date with Health and Safety Legislation and ensure and record compliance with procedures, including PAT Testing and Fire Safety.

• To carry out annual health and safety and fire inspections at properties and advise teams on actions that need to be taken.

• To execute health and safety plans in the workplace according to legal guidelines working in conjunction with key managers across Causeway regions.

• To prepare and embed policies to establish a positive culture of health and safety which focuses on service user quality of care and provision.

• To monitor and evaluate practices, procedures and facilities to assess risk and adherence to relevant legislation.

• To recommend solutions to issues, improvement opportunities or new prevention measures.

• To report on health and safety awareness, issues and statistics to the management team of Causeway. Including the producing of the annual Health & Safety report for the management board and board of trustees.

• To be the lead on Health & Safety matters in the organization.

• To be the main point of contact for The Salvation Army regarding matters relating to Health & Safety.

• Oversight of SAHA inspections.

• Oversight and updating of the Salvation Army related compliance and obligations, includes the PILF.

• Oversight of the implementation of the Health & Safety ISO as required by the MSVCC contract.

• Assist departments in completing risk assessments.

• Assist and advise on Health & Safety when new services are in implementation stages.

• Deliver training on Health & Safety and Fire Safety across all regions.

• To be a part of the team that deliver Lone Working training across all regions.

• To assist in providing information and evidence for CQC inspections.

• Responsible for RIDDOR. Any other duties that commensurate with the role

Making a difference by managing our buildings in pursuit of a vision: serving our church and serving the community, with maximum impact 

We seek an organised and collaborative leader to own the management and maintenance of our recently-modernised buildings. As a church, we use them for worship, outreach and learning e.g. for Sunday services, a Romanian congregation, groups for adults with learning disabilities, LIFE groups and Alpha courses. We also use them in extensive community service e.g. Job Club, night shelter, conversation café, toddlers, holiday club and youth groups, all in pursuit of our vision, mission, and values. In addition, many organisations rent our premises, generating significant income.

You will interact effectively with building users, and lead staff and volunteers to ensure our operations run smoothly. You will be joining a highly-motivated team committed to making a difference in the lives of church members and the wider community.

See Job Description and Personal Specification attachments.

Executive Assistant  

Age UK Camden is recruiting a skilled and experienced Executive Assistant to support the Chief Executive in the areas of Governance and Quality.  

Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services.  These services are highly valued by the residents of Camden and the voluntary and statutory sectors.  

The successful candidate will: 

• Have a key role in the development and delivery of quality, compliance and corporate support services including strategy and business planning.  

• Be responsible for evidencing that Age UK Camden activities are of the highest possible quality and that they are compliant with national and local specifications, standards and good practice guidelines  

• Be responsible for Board support and other corporate services support.  

 (See Job description for full duties) 

Salary:  SCP 20 to SCP 23 (Dependent on skills and experience) £33,533.68 to £35,377.47 pa 35 hours FTE  

Hours: 35 hours per week Contract Type: Permanent 

Closing date: Monday 27th January 2025 – 9am Interview dates: TBC 

As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

About Whitely Village Home Trust

At Whitely Village Home Trust, we provide a caring, safe, and supportive environment for our residents. Our commitment to maintaining high standards of property management ensures that we create a thriving and comfortable community for everyone who calls Whitely Village home.

Do you have a passion for connecting people and fostering community engagement? We're seeking a dedicated and enthusiastic Volunteer Services Manager to lead and expand our volunteer programs. In this role, you’ll be responsible for recruiting, training, and supporting a diverse group of volunteers, ensuring they are equipped to contribute meaningfully to our mission.

As the Volunteer Services Manager, you’ll work closely with various teams, creating opportunities for volunteers to make a real difference in the lives of others. Your efforts will help us build a strong volunteer network that drives positive change, strengthens our community, and enhances the impact of our services.

What you’ll do:

• Lead the development and execution of volunteer programs.
• Recruit, train, and retain a passionate volunteer base.
• Ensure volunteers are well-supported and feel valued.
• Collaborate with teams to create impactful volunteer opportunities.
• Track and evaluate volunteer performance and program success.

If you're a motivated leader with a passion for service and a knack for organizing people, we want you to join us! Apply now and become a key driver of positive change in our community.

We're looking for a kind, compassionate and resilient Senior Income & Housing Officer to join our Landlord Services team at our Head Office in Islington.

£38,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

This is a fixed term contract until November 2025.

Want to feel like you're making a difference? You'll feel at home here.

The Senior Housing Officer will be based at Look Ahead's head office in Islington but there will be regular travel across London and the south east . The Landlord Services team provides housing management across all of Look Ahead's owned and managed properties .

The main focus of the Senior Housing Officer's role is income collection, managing other breaches of tenancy such as anti-social behaviour ,working with compliance colleagues to follow up on fire risk assessment actions required , gas capping cases and any access issues for gas and electrical checks. You will be responsible for monitoring an on going programme of estate inspections, living standard checks and tenancy audits. You will also ensure that empty void properties and re-let within tight time frames and data systems kept up to date. Focusing on Look Ahead's unsupported properties- you will line manage 3 Housing Officers- 2 of which are based on site in our services in Southwark and Barking and Dagenham. You will also line manage 1 Estates Officer. You will act as the lead liaison manager between Look Ahead and the external Tenancy Sustainment Team which provides support to some of our customers.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Income Collection

Manage the performance and co-ordination of the Housing Officers, setting and monitoring their performance via KPIs
Lead the team of Housing Officers to reduce the overall level of current and former tenant arrears within organisational targets
Responsible for dealing with escalated cases of arrears for individuals and complicated cases.
Monitor and enforce compliance with Look Ahead's Income Collection policy and procedure, specifically with Income Officers and Operation colleagues
Responsible for championing and promoting the use of Income Collection policy and procedure with contract manager's, providing guidance and support where required
Ensure that all housing management systems are kept updated regarding Income related and customer profiling matters and that customer files are being maintained appropriately
Co-ordinate and design any training related to housing management systems, the Income Collection Procedure and income maximisation

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Well organised and highly motivated to ensure delivery to strict deadlines and standards
Strong interpersonal and leadership skills to influence and build credibility internally and externally
Professional manner and approach in all areas of delivery
Self-starter, forward thinking and results focused

What you'll bring:

Experience of delivering housing management services including possession proceedings in the county court.
A proven track record of managing the delivery of outstanding customer focused services
Practical experience of line managing, leading, motivating and mentoring staff .
Experience of working with other stakeholders to deliver demonstrable business outcomes
Good standard of overall education, such as 5 GCSEs or equivalent (level C or above) including English and Maths
Excellent knowledge and understanding of housing legislation, regulation and best practice
An up to date and continually developing housing knowledge inclusive of national, regional, local agendas and operational best practice

For the full list, please see our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are currently looking for a professionally qualified and experienced Head of Assets and Repairs.

Head of Assets & Repairs
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: C.£85,701
Contract: Permanent

Requirements

You will have a successful track record of working in property management with a housing provider, experience of procurement, contract management, budgets and staff, and project management skills. You will also have significant experience of delivering planned/cyclical maintenance services and major works programmes at a senior level. If you have commitment to residents being at the heart of service improvements and value for money and feel that you have the necessary skills, we would love to hear from you

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do apply.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Deadline: 9:00am 23 January 2025
Interview: In person on 29 January 2025

Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please.

National Partnerships Manager

We are currently looking to recruit a National Partnerships Manager to join the National Partnerships Team in this hybrid-working role. 

It’s a really exciting time to be involved with an ambitious and growing organisation that’s committed to bringing the property sector together to create real social change… so apply today!

Position: National Partnerships Manager

Location: London/Hybrid 

Hours: Full Time (37.5hrs per week)

Salary: £36,000 - £40,000 

Contract: Permanent

Closing Date: 3rd February 2025

About the Role

This is a pivotal role within the National Partnerships Team. You will have demonstrable experience in either a corporate fundraising role in the charity sector, or a similar account management role in a commercial setting. But crucially, you will also display a natural aptitude and passion for new business, and the tenacity and creativity needed to consistently engage new corporate partners to join the network.

You will provide exemplary account management to our valuable partners, ensuring outstanding levels of stewardship in order to engage organisations and employees in the charity’s mission and cause. You will strive to understand and align with partners’ social impact goals, establishing strong working relationships and building connections at each level of the business, with a view to growing income and engagement within the partnerships network. 

Impact is dependent on the reach and value of the corporate partnership network. You will have the opportunity to be an integral part of the organisation’s success by maintaining and growing the critical source of income that the corporate partners provide, and in turn, enabling the team to reach the target of supporting 10,000 young people into homes and jobs by 2029. 

About You

You will have demonstrable experience in either a partnerships, sales, or client-facing environment, and be capable of providing consistently high-quality relationship management to the network of corporate partners. You will also need to demonstrate high levels of tenacity and creativity needed to engage new corporate partners to the network. 

Prior experience of working within a third sector corporate partnerships role would be preferable, but not essential. It's much more important that you embody the charity’s values and have a demonstrable track record of building effective commercial relationships with external stakeholders.

You may have experience in other roles such as Partnerships, Corporate, National Partnerships, Partnerships Manager, Corporate Manager, National Partnerships Manager, Partnerships Officer, Corporate Officer, National Partnerships Officer, Community Partnerships, Partnerships Engagement Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.