Public facing jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Outreach Worker
Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 8th September 2026
Make a difference to young people's lives
Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.
This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.
Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
About you
We are looking for someone who:
- Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
- Can build trusting and professional relationships with a wide range of people.
- Is confident working independently and managing a varied caseload.
- Has excellent communication and organisational skills.
- Takes a strengths-based and person-centred approach to support.
- Is committed to inclusion, equality, and empowering young people to achieve their goals.
Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.
Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.
We value our people and want you to feel supported and appreciated. We offer:
- A collaborative, knowledgeable and supportive team environment
- 25 days annual leave plus bank holidays (rising to 28 with service)
- An extra day off to celebrate your birthday 🎉
- Holiday purchase scheme and hybrid working opportunities
- Mileage reimbursement for work-related travel
- Pension scheme and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay (subject to eligibility)
- Ongoing training and development, including secondments
- Long service awards, refer-a-friend scheme and monthly staff rewards
Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.
Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
Apply now
Join us in helping young people build brighter futures and prevent homelessness before it happens. Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.
The client requests no contact from agencies or media sales.
European Food Business Manager (12-month FTC)
Role type: Fixed Term Contract (12 months); full-time or minimum 4 days per week considered
Location: Godalming, UK (hybrid working pattern with weekly office attendance)The office is based close to Godalming station, with direct trains to London Waterloo in approximately 45 minutes.
Salary: £41,000 -£46,000 per annum FTE, pro-rata , depending upon skills and experience
About the role
As our European Food Business Manager, you’ll help Compassion in World Farming end factory farming and support a more humane, sustainable food system.
You’ll build trusted relationships with leading food businesses across Europe, encouraging practical improvements in farm animal welfare and helping companies reduce reliance on animal-sourced products where this supports our programme goals.
As our European Food Business Manager, you’ll be responsible for:
- Building positive relationships with food businesses across Europe - Using a consultative, evidence-led approach to encourage meaningful public commitments on farm animal welfare, including cage-free systems, better chicken welfare and improved fish welfare.
- Supporting sustainable food system change - Helping companies develop practical, measurable targets to reduce reliance on meat, fish, dairy and eggs where aligned with Compassion’s work.
- Turning commitments into progress - Working with colleagues and external partners to support implementation, reporting, transparency and benchmarking through Compassion’s tools and resources.
- Representing Compassion externally - Contributing to industry meetings, forums and collaborative projects that help improve animal welfare and food system resilience.
About you
To succeed as our European Food Business Manager, you’ll bring strong relationship management skills and the confidence to influence, negotiate and support others towards shared goals. You’ll be comfortable working with external partners or businesses, adapting your communication style for different audiences and managing several workstreams at once.
Skills and experience you’ll need to bring as our European Food Business Manager:
- Experience of building and managing positive relationships with external partners, clients, businesses or stakeholders.
- Experience in sales, marketing, communications, procurement, supply chain, CSR, sustainability, food business or another relevant commercial or advocacy setting.
- Clear written and verbal communication skills in English, with the ability to adapt messages for internal and external audiences.
- Good project and time management skills, including the ability to prioritise, take initiative and meet deadlines.
- An interest in farm animal welfare, sustainable food systems, corporate sustainability or food industry supply chains would be helpful, but we are also open to transferable experience.
If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.
Why join us
This is an opportunity to use relationship-building and commercial insight to create real change for farm animals across Europe.
We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:
- 25 days annual leave + bank holidays
- Health Cash Back Plan and 24/7 GP access
- Employee Assistance Programme and MHFA support
- Premium Calm App subscription
- Electric car scheme available
- Defined contribution pension scheme
- Enhanced discretionary sick pay
- Hybrid working model (role and location dependent)
- Free onsite parking and office next to mainline station
- Cycle Benefit scheme and other savings options
- Ongoing learning and development opportunities
How to apply and key dates
If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV.
Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Sunday 23 August 2026
1stStage (Teams) Interview: Wednesday 2 September 2026
2ndStage (Face to Face at HQ) Interview, with task: Thursday 10 September 2026
“Join us in building a more compassionate future for animals, people, and the planet.”
As part of Stage 1 interviews, shortlisted candidates may receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.
About Compassion
Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.
Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page.
To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
Compassion in World Farming International is a leading global organisation working to end factory farming.



The client requests no contact from agencies or media sales.
We're looking for an ambitious and influential Manager, Physics Workforce on a full-time, permanent basis, to lead research, insight and engagement that helps our stakeholders better appreciate and understand the value of physics skills, the workforce challenges facing physics-powered sectors, and identify solutions that make a lasting difference.
Physics for our future. From clean energy and advanced manufacturing to healthcare, defence, digital technologies and emerging industries, physics skills are critical to economic growth, innovation and solving global challenges. Yet, at the same time, the contribution of physics skills remains poorly understood and often invisible in national workforce conversations. The Institute of Physics is determined to change that.
Why this role matters. Our vision is a world where physics transforms lives, creates opportunity and helps tackle society's biggest challenges. The Manager, Physics Workforce will play a central role in building evidence and supporting the translation of insight into action.
This is an exciting opportunity to shape national conversations. You'll uncover evidence that informs decision-making, develop thought leadership that challenges assumptions, and support the building of partnerships that drive positive change across industry, education and government.
What will I be doing? As Manager, Physics Workforce, you'll help position the IOP as a trusted authority on workforce and physics skills issues. You will:
- Lead high-profile workforce and skills research programmes across the UK and Ireland.
- Develop compelling evidence and insight that supports change and informs decision-making.
- Translate complex evidence into clear, persuasive narratives that inspire action.
- Produce influential reports, briefings and thought leadership.
- Identify emerging workforce trends and opportunities.
- Contribute to skills and workforce activity across our strategic priorities of Skills, Science and Society.
In doing the above you'll help:
- Raise awareness of the economic value of physics skills.
- Influence workforce and skills policy and investment at national and regional levels.
- Support physics-powered sectors to thrive.
- Raise the visibility of pathways into physics-powered careers.
- Ensure evidence drives action across the physics skills ecosystem.
- Help create a stronger, more diverse and more future-ready workforce.
Who will I work with? You'll engage with a diverse network of influential stakeholders, including industry leaders and employers; sector bodies and workforce experts; policymakers and strategic influencers; members of our physics community, and colleagues across the IOP.
This is a role for a strategic thinker, someone who enjoys collaboration and working across organisational and sector boundaries.
About you. You're naturally curious, motivated by impact and comfortable navigating complex challenges. You know how to turn evidence into influence and insight into action.
You may already be working in:
- Workforce development, skills/STEM policy or public affairs, or labour market research and analysis.
Most importantly, you'll bring:
- Exceptional research and analytical capability, with the ability to create compelling narratives from data and evidence.
- Domain knowledge and understanding of the complexities of the skills ecosystem.
- Strong project and programme leadership experience.
- Excellent stakeholder engagement and influencing skills.
- A track record of delivering work that informs decisions and drives change.
Why join the Institute of Physics, the professional body and learned society for physics in the UK and Ireland? The IOP is a friendly, inclusive and ambitious organisation, where diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, rising to a maximum of 30 days with continued service, in addition to floating bank holidays (that can be taken flexibly)
- Exceptionally flexible working opportunities (see below for more details)
Our current strategy, Physics for our future, is built around three priorities: Skills. Science. Society. Everything we do is focused on creating positive impact through those priorities. As a core part of our Workforce and HE team, you will have an opportunity to make a tangible contribution to all three.
If you're excited by the idea of combining research, influence, stakeholder insight and thought leadership to tackle some of the most important workforce challenges facing physics-powered sectors, we'd love to hear from you!
How to apply. Alongside your CV, please include a cover letter explaining how you meet the person specification. Where possible, please give examples of thought leadership you have developed and the impact it had.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know as we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operationally appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we also meet in person once a quarter at our Head Office in the Kings Cross area of London.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Location: Bristol office, hybrid (minimum two days a week in the office)
Salary: £38,456 per year (Band F)
Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension
The role:
Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.
As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.
You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Develop and maintain a sustained, practical marketing plan for CSE's advice services, covering referrer engagement (B2B) and direct-to-public activity (B2C).
- Work with Household Energy Services project managers to set clear objectives and targets, and report on performance.
- Research and map the professional referrer landscape, identifying the right intermediaries for each project area.
- Build and maintain a segmented referrer database and lead a proactive outreach programme, re-engaging lapsed partners.
- Develop messaging and materials that help referrers understand our advice services and promote them confidently to their clients.
- Deliver public-facing campaigns across print, community and digital channels, including activity reaching people who are digitally excluded.
- Work with the Digital Communications Manager on project-specific digital activity, including Google Ads, website content and email campaigns.
- Produce print-ready materials independently in Canva or Adobe Creative Suite, in line with CSE's brand and co-branding guidelines.
- Own marketing measurement for the advice services, using data to inform decisions and make the case for investment.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Three to five years' experience in a marketing role, with responsibility for planning and delivering campaigns or marketing programmes.
- Experience of marketing to two distinct audiences: professional intermediaries (B2B) and members of the public (B2C).
- Experience of building and managing relationships with external organisations or referral networks.
- Experience of producing print-ready materials independently in Canva and/or Adobe Creative Suite, working to brand and style guidelines.
- A strong communicator, able to turn complex information into clear, accessible content for non-specialist audiences.
- Analytical – able to interpret data, identify what is working and make evidence-based recommendations.
- Organised and self-directed, able to manage a varied workload across projects with minimal supervision.
- Able to manage a marketing budget, track spend and demonstrate value for money.
- Proactive and self-motivated, with genuine empathy for CSE's mission and the communities we support.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Company pension scheme with 8% employer and 6% employee contributions
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with working hours and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who Are We Looking For?
We are seeking an experienced Associate Trainer to deliver high-quality training and workshops across Northern Ireland on behalf of Ygam as and when required. Although remote working, they would need to be living in NI for travel and delivery purposes. This position is offered on a self-employed associate basis (contract for services). The post holder will facilitate engaging learning experiences, maintain high standards of safeguarding and quality assurance, and contribute to Ygam's mission by helping professionals understand and respond to gaming and gambling-related harms affecting children and young people.
The role is ideal for an experienced trainer, educator or youth practitioner with strong facilitation skills and knowledge of safeguarding, education or public health, who is passionate about improving outcomes for children and young people. You will be confident working independently and remotely, while also collaborating effectively as part of a team.
You will be skilled at adapting training delivery to meet the needs of different audiences and contexts, ensuring sessions are inclusive, engaging and responsive to participant needs.
Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans.
Main Role and Responsibilities
You will be responsible for delivering training across Ygam’s portfolio of programmes, including education, youth work, health, social care, community and sporting sectors.
You will lead workshops and training both online and face to face. The role will support professionals, parents, carers and young people to understand and help prevent gaming and gambling harms. It will focus on using education to increase awareness of the social, environmental and commercial influences, including the practices of the industries, that can shape behaviours and increase the risk of harm among young people.
A crucial element of your role will be updating all relevant records and CRM systems.
You will be required to market additional learning, resources, and training opportunities to delegates and to promote the work of Ygam at conferences and events.
Role Requirements
Duties will include but not be limited to:
Delivery
· Deliver the Ygam portfolio of workshops (online and face to face)
· Provide high-quality training to a range of professionals and young people in line with Ygam’s quality standards and facilitator guidance
· Be responsive to delegates needs, providing excellent customer service and answering questions and queries in a supportive manner
· Provide regular feedback on training materials, recommending adjustments if needed for Northern Ireland
· Escalate safeguarding, wellbeing or reputational concerns promptly in accordance with Ygam policies and procedures
· Act as an ambassador for Ygam, ensuring all interactions with delegates and stakeholders reflect organisational values and professional standards
· Highlight further training and / or partnership opportunities for Engagement Managers through workshops and delegate contact.
Planning
· Work with Engagement Managers to schedule delivery
· Ensure all resources and materials are up to date and be prepared for delivery
· Develop materials for information sessions and present to external stakeholders
· Ensure joining instructions are sent to all delegates
· Develop stakeholder relationships, providing ongoing support for those trained.
· Attend key events as arranged with Programme Lead to represent Ygam
· Maintain awareness of local priorities, policy developments and stakeholder networks within Northern Ireland to support effective delivery and relationship building
· Support Engagement Managers with networking and presentations for external stakeholders
· Work closely with Ygam colleagues to promote and collaborate across the programme portfolio
Outcomes:
· Ensure accuracy of data utilising the CRM system
· Encourage completion of post training surveys
· Remain up to date with the latest evidence-based research on gaming and gambling harms
Learning and Development:
· Work closely with The Programme Lead: Engagement, to develop objectives and review performance.
· Ensure all relevant CPD is completed and up to date on platforms such as IHasco
· Attend support sessions with line manager (both remotely and in person).
· Record performance in your monthly 1-1’s with your line manager
· Engage in peer observation and feedback to encourage reflection on your practice and learning from colleagues.
Administration:
· Send out joining instructions via our CRM system to delegates prior to workshops
· Record attendance and email delegates post workshop to gather feedback
· Ensure all records are maintained in accordance with GDPR/data protection legislation
· Work in collaboration with your line manager to adapt and improve programme processes, administrative and training content.
· Manage workload, communications and administrative tasks in a timely manner to support effective delivery as an Associate Trainer
Person Specification
Essential:
· Experience delivering training online and face to face training to both adults, children and young people
· Proficiency with online delivery and experience using MS Teams and Zoom to facilitate online learning
· Ability to work independently, manage competing priorities and maintain high standards of organisation
· Understanding of safeguarding principles and their application within education, youth, health or community settings
· Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.
· Public speaking experience
· Prior experience of working in education, public health or youth services, with a detailed understanding of children and young people’s services
· Excellent verbal and written communication skills
· Strong IT skills (MS Word, Excel & PowerPoint especially)
· Experience of driving projects to achieve agreed outcomes
· Ability to work in a highly organised manner with a keen eye for absolute detail.
· Ability to work as a self-employed associate and manage own schedule
· Employment rights to live and work in the UK
· Experience of working collectively as a team to meet targets.
· Willingness to travel where necessary for the role.
· Ability to capture outcomes and impact data, (quantitative and qualitative) to help inform practise.
Desirable:
· Knowledge of the Northern Ireland education and health system
· Strong interest / understanding of public health and prevention-based approach to harm reduction
· Knowledge of safeguarding arrangements and children's services within Northern Ireland
· Experience delivering training informed by a public health or prevention-based approach
· Strong networking and relationships building skills
· Experience utilising CRM systems, particularly Salesforce
The successful applicant will be subject to reference checks, an Enhanced Access NI check, and must have Employment rights to live and work in the UK.
The client requests no contact from agencies or media sales.
Are you interested in improving the lives of people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!
We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners.
This is an exciting new role to deliver policy change and enhance the rights of people with a learning disability. At a key time to influence health reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of people with a learning disability and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers.
This is a 4-day a week position (30 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.
You will:
You will bring to this role:
If you're passionate about driving meaningful change for people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. Applications close on Tuesday 1st September, 2026. Interviews are scheduled to take place via Microsoft Teams during the week commencing 7th September 2026.
- Translate complex work into clear and persuasive policy briefings, consultation responses and reports.
- Work within wider coalitions of charities, building collaborative relationships and ensuring that the needs and priorities of our community are addressed.
- Develop and expand Mencap’s ‘Policy Shapers’ work, ensuring our work reflects the health needs and experiences of people with a learning disability and their families.
- Support our information and advice team, briefing them on important developments, inputting into casework discussions relevant to your areas of work, and supporting the creation of public information resources.
- Represent Mencap at meetings and events, with MPs, civil servants, and sector partners.
- Identify and analyse relevant research to develop evidence-based policy recommendations.
- Experience of working on health policy issues.
- Strong communication skills: experience tailoring your messaging to a variety of different audiences and representing an organisation.
- Experience building positive relationships and working collaboratively to achieve outcomes; able to positively challenge, negotiate and compromise.
- The ability to work on your own initiative while contributing to team priorities and sustain enthusiasm under pressure.
- Experience analysing evidence to develop recommendations.
- Knowledge of the health issues facing people with a learning disability, as well as the health and wider parliamentary system.
- Passion about making the world a better place for people with a learning disability.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your Mission
CALM has launched an ambitious fundraising growth strategy, and this brand-new, high-impact role is positioned right at the heart.
- You’ll join a growing team, fresh off its biggest fundraising year to date.
- You’ll lead the strategy for how CALM recruits, stewards and retains mass donors, with responsibility for one-off giving, regular giving and the development of other mass market products.
- You’ll establish and scale a supporter engagement programme that grows both connection to CALM and sustainable income for our work.
- You’ll bring together data, insight, communications and fundraising to create supporter experiences that recognise why people choose to support CALM, and give them reasons to stay involved.
We’re looking for someone who can combine strategic thinking with practical experience. As a new role within a high-performing team, you’ll have the autonomy to shape how CALM approaches mass supporter engagement.
Responsibilities
- Develop, execute, and own CALM’s overarching Supporter Engagement strategy, taking responsibility for targets, performance metrics, and budgets to scale mass donor income.
- Oversee the end-to-end recruitment, stewardship, and optimisation of the Individual Giving portfolio, maximising the LTV across one-off donations, regular giving, and other products within the portfolio.
- Lead the continuous development of new, audience-focused fundraising products and giving methods for a mass giving audience, to build and secure a predictable baseline of recurring income for the organisation.
- Champion the use of supporter data to design, deploy, and optimise automated, multi-channel communications, ensuring mass audiences receive highly personalised, relevant, and meaningful touchpoints.
- Work collaboratively across all fundraising functions and wider CALM teams to deploy products and communication tools holistically, ensuring donor experiences reflect true supporter needs rather than internal processes or structures.
- Pioneer the department's approach to gathering robust supporter data and audience insights.
- Maintain awareness of industry trends and best practice, with a view to use these to increase CALM’s income
- Working with the Head of Public Fundraising, and direct reports to; set, manage and deliver against budgets, reporting on OKR’s, performance and reforecasting accordingly.
- Attending CALM events to help provide a great experience for all attendees
- Leadership and line management of team members, supporting them to achieve their objectives and creating a high-performing team.
Your profile
Competencies
Essential
- Proven track record of driving significant income growth through developing and executing multi-channel mass donor strategies (across regular giving, one off giving) whilst maximising Supporter Lifetime Value (LTV).
- Experience of using CRM segmentation, audience insights, and automated marketing tools to deliver personalised, high-volume communications that treat mass supporters as individuals.
- Expertise in mapping, testing, and optimising end-to-end supporter journeys, removing operational friction, and building retention
- Strong track record of driving collaboration across wider departmental functions (such as Brand, Communication and Digital) to deliver cohesive, integrated public-facing acquisition campaigns.
- Experience managing income and expenditure budgets, setting performance metrics/OKRs, and executing detailed financial reforecasting to demonstrate clear return on investment (ROI).
- Demonstrated ability to line manage, coach, and motivate a multidisciplinary team to foster a high-performing, supportive team culture.
Desirable
- Proven experience designing, testing, and scaling innovative fundraising products or concepts to secure recurring, predictable revenue streams.
Why work for us?
Reports to: Head of Public Fundraising
Contract: Permenant
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £50k - £55k per annum (for employees) . We benchmark our salaries to ensure our pay structure remains fair, transparent, and equitable for everyone in our team.
A work environment that values creativity, personal growth and collaboration.
Applications will close on Sunday 6th September and are reviewed on a rolling basis; we encourage interested candidates to apply early.
We are aiming to conduct first round interviews on 9th/10th September and second round interviews on 16th/17th September.
About us
We’re Campaign Against Living Miserably (CALM), and we’re united against suicide.
We’re a suicide prevention charity, on a mission to help people end their misery, not their lives. We run stigma-smashing campaigns, offer loads of digital tools and resources, and run a life-saving helpline - all designed to help people find hope and a way forward. We are - united against suicide.
Don't meet every requirement? We’re still interested.
Research shows that people from marginalised groups – including women, LGBTQ+ people, people from global majority backgrounds, disabled people, and those from lower socioeconomic backgrounds – are less likely to apply for a role unless they meet the full criteria. At CALM, we know that skills and potential come in many forms, and that diverse perspectives and lived experience of mental health or suicide can be just as valuable as formal qualifications.
If you're passionate about our mission but your experience doesn't tick every box, we'd still love to hear from you. You could be exactly who we're looking for.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
To help people end their misery, not their lives.

London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.
This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.
Key details
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Contract type and hours: The role is full-time (35 hours per week), Monday-Friday. Some work over the Christmas period will also be required.
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Starting salary: £39,634. Salary scale AP32 (£39,634) to AP36 (£44,348).
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Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
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Application deadline:9am, Monday 21 September
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How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
We support 18-24 year olds who are homeless or unsafe in London.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role:
We are seeking a Communications and Engagement Officer to support our Policy and Public Affairs team and lead on engaging with our members. You will be the main point of contact for our members and support our Policy team to mobilise the collective voice of our membership to influence public policy and drive long-lasting, systemic change. The successful candidate will be competent in digital technology, have a passion for human rights, equality and social justice, some experience or knowledge of public policy and/or human rights and equality frameworks, and strong interpersonal, communication and organisational skills.
This is a varied role that would suit a candidate with a broad range of skills and interests. Each day is likely to be different and might include drafting communications material, supporting a submission to a government consultation or arranging and servicing member meetings.
About the organisation:
Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives.
Through its members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. Our 10-year strategy, Together for social justice, sets out our bold agenda to increase equality and strengthen rights at scale in the areas of law, climate and investment.
Our policy work supports our membership of networks, communities and grassroots groups across the UK to influence public policy and decision-making.
We are a small team, which means you will have the opportunity to work closely with colleagues across the organisation and gain experience of a wide range of activities involved in running a small membership charity. You will support different aspects of our day-to-day work and have opportunities to learn from colleagues with expertise across policy, public affairs, engagement, operations, finance and programme delivery. You can find out more about our team on the 'about us' page of our website.
Main duties and responsibilities:
Membership engagement
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Support potential new members through our member application process, prepare applications for review by the board
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Arrange inductions with new members, including arranging induction meetings between senior staff and CEOs
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Organise regular members’ meetings, contacting and liaising with speakers from across our membership and research networks, as well as parliamentarians and other policy-makers.
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Ensure all our methods of engagement (meetings, events, comms, web content, etc) are accessible, liaising with participants, suppliers, venues, etc to ensure that access needs are met
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Maintain our member and research network contact lists and support the Head of Policy and Engagement in maintaining contact lists for parliamentary contacts, using Mailchimp
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Take ownership of longer-term projects to support and improve our membership engagement offer
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Use membership engagement to support the wider team in its long-term efforts to protect the equality and human rights legal framework
Communications and Engagement
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Draft and send member updates regularly, informing our members about opportunities for collaboration, and upcoming meetings and events
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Draft and send newsletters to our audience of 5,000, providing updates on the work of our membership as well as news and updates from government and public bodies
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Draft and schedule LinkedIn and other social media posts to share information about our work and that of our members.
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Update and manage the website with any relevant news or information.
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Monitor and report on engagement levels with our newsletters, member updates, social and web content, suggesting areas for improvement.
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Use communications tools and techniques to mobilise support for the protection of the equality and human rights legal framework.
Policy and team support
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Organise meetings and events; including timelines, sending invites and reminders, speaker liaison, logistics and planning.
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Draft meeting agendas and send along with any supporting documentation in advance of any meetings.
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Take the minutes at various meetings, summarise for distribution, and follow up on any actions.
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Monitor and report on the attendance levels of our members’ meetings, working group meetings and events.
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Draft and administer satisfaction and impact surveys, and report on the results.
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Support the wider team to conduct its policy influencing work for example, through government consultations and correspondence with policy makers.
Person Specification (Essential Skills and Experience):
Communication skills:
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Very strong oral and written communication skills, coupled with an ability to communicate with tact and diplomacy.
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An ability to quickly adapt to our unique tone of voice in your communications, ensuring that your language and tone are accessible and sensitive to the topics being written about.
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A willingness to understand and adopt a human rights-based approach in your language, understanding the power of words and how they might uplift or diminish people.
Organisational skills:
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Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines with minimal supervision.
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Strong attention to detail whilst maintaining the ability to work quickly and responsively.
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Demonstrable experience of using platforms such as Eventbrite and Microsoft Teams to manage large meetings and online events, and Microsoft SharePoint for file management.
Interpersonal skills:
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The ability to liaise and engage with people from a wide range of backgrounds and experiences, and create and sustain positive, collaborative relationships.
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High levels of emotional intelligence and resilience including an ability to hold and manage difficult feelings and conversations with tact and sensitivity.
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Understanding and ability to manage how privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders.
Professional skills and experience:
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Equality and Human Rights: a passion for human rights, equality and social justice and a drive to support systems change in order to support communities and people who experience disadvantage and discrimination.
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Content creation and management: experience of drafting engaging content for a range of audiences and through a range of channels, using Wordpress, Mailchimp, and Canva.
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Experience in or strong understanding of accessibility and inclusion; ensuring that communications and events are accessible to people with a range of conditions.
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Confidentiality and safeguarding: A good understanding of GDPR principles, ensuring people’s privacy is protected where necessary, and experience of or ability to work within our safeguarding policy.
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An understanding of, or a willingness to learn about, how public policy is developed in the UK and the importance of civic engagement in building public policy and legislation
Personal qualities
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Initiative and growth mindset: the ability to identify and act on opportunities.
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A flexible and collaborative approach, with the ability to adapt to changing priorities and support a range of projects in response to organisational needs.
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Commitment to embed anti-racism across all aspects of our work.
Please read the full application pack attached before applying. You must be signed into your CharityJob candidate account to access and view this document.
Please note we will only accept applications that include a cover letter.
Application Instructions
Please submit a CV and cover letter (max 2 pages) explaining your interest in this role by 11pm on 11 September. Ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification.
If you would like to apply under the guaranteed interview scheme, please review the criteria on the last page of the job pack, and then contact us so we can provide further details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are needed now more than ever, with unpaid carers providing more hours of care than ever before, which is adversely impacting on their finances, health and wellbeing. We exist to make life better for carers and bring about lasting change.
About the role
This is an exciting opportunity to join a small, high performing team. This varied role sits at the heart of the policy and campaigns team, working in the policy detail to support key campaigns as well as media functions, including lots of interaction with supporters and carers. The role plays a vital part in delivering the charity’s core aims to make life better for carers. Working closely with our communications team, this role spans across media, policy, public affairs and campaigns.
About you
Do you thrive in a fast-paced environment? Do you have media or campaigns work experience? Do you want to make life better for unpaid carers? Then this could be the ideal role for you!
We’re looking for a diligent and organised individual, who has an eye for details and the ability to juggle a varied workload. Collaborative in approach, you’ll have exceptional written communication skills and an interest in media and policy.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Tuesday 22 September.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
There will be a two stage interview process
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Join us to make a real difference in the lives of people across County Durham.
Job Title: Healthier & Wealthier Adviser
Salary: £26,988 per annum
Hours: Full Time (37 hours per week) and Part Time roles available
Contract: Permanent
Location: Head Office, Newton Aycliffe, DL5 – working across County Durham
About us
Groundwork NE & Cumbria is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.
We deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.
About the Role
We are recruiting for a Healthier & Wealthier Adviser.
We are seeking a compassionate, proactive, and client-focused Healthier & Wealthier Adviser to join our team. In this role, you will deliver high-quality advice and guidance to residents across County Durham, helping them navigate welfare benefits, debt, housing, energy, budgeting, employment, family support, and more.
Job Purpose
You will primarily provide telephone-based advice, with additional support via face-to-face meetings, email, online chat, and video appointments. You will work with clients referred from Primary Care Trusts (PCTs) and other health organisations, gathering information about their circumstances, offering tailored guidance, and acting on their behalf when required.
Your role will include:
- Providing high-quality advice and guidance via phone, email, online chat, video, and face-to-face appointments.
- Gathering detailed client information to offer personalised support and make referrals to specialist agencies when needed.
- Maintaining accurate case records and ensuring all work meets quality standards.
- Responding to enquiries promptly and supporting the general advice line during busy periods.
You’ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement.
About You
We’re looking for someone who is:
- Empathetic and approachable, with excellent listening and communication skills.
- Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable).
- Organised and proactive, able to manage a varied workload and meet deadlines.
- Committed to equality, diversity, and inclusion in service delivery.
- Adaptable, with a willingness to travel and work flexibly to meet client needs.
Join us to make a real difference in the lives of people across County Durham, helping them to be healthier, wealthier, and more empowered.
Closing date: Monday 7th September 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Working closely with our Communications Lead, you'll focus on building our digital presence to grow the political and public support we need to put people at the heart of decision making.
Involve is leading the way in shaping a 21st-century democracy through innovative, high-quality public participation. We're now looking for a Digital Communications Officer to join our Advocacy and Communications Function, bringing digital communications skills that help us tell the story of our work in creative and engaging ways.
You'll create and deliver a steady stream of compelling content, work directly with project teams, partners and commissioners, and help build the political and public support we need to put people at the heart of decision-making.
Key responsibilities include:
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Creating and delivering engaging digital content across our social, web and email channels
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Supporting our major programmes of work and wider project teams with digital communications
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Helping us to grow and diversify our audiences to build political and public support for participatory democracy
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Bringing creative, platform-savvy thinking to how we tell Involve's story
If you enjoy using content and creativity to engage people, and like the idea of putting that to work for a stronger democracy, follow the link to find out more and we'd love to hear from you.
The client requests no contact from agencies or media sales.
Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.
About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.
What You’ll Do:
- Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
- Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
- Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
- Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
- Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
- Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.
About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.
Essential Skills & Experience:
- Strong communication skills with a track record of supporting individuals facing health challenges.
- A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
- Ability to work effectively both as part of a team and independently.
- A flexible and adaptive approach to meet the needs of our clients.
Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.
What We Offer:
- 27 days of annual leave (pro rata), plus bank holidays.
- Pension scheme with a competitive employer match.
- Hybrid working options considered (after completion of Probation Period) to support work-life balance.
- Access to the Employee Assistance Programme for mental, financial, and physical well-being support.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a Housing and Destitution Caseworker to join our small, impactful team and provide or co-ordinate advice on welfare and housing issues to migrants.
ABOUT US
Hackney Migrant Centre (HMC) is a community-based charity providing free legal advice, casework support and holistic support services to refugees, asylum seekers and vulnerable migrants.
Approximately 50% of the people we support are homeless, and many are experiencing destitution due to precarious immigration status, the No Recourse to Public Funds (NRPF) restriction or whilst living undocumented in the UK. HMC’s work is informed by our vision of a UK where no one is forced into destitution, exploitation, or vulnerability because of their immigration status.
HMC is currently a small team of 7 employees, including a CEO, Community Manager, Immigration Team Manager, Immigration Caseworker and Access to Justice Coordinator, and an Administrative Support Officer alongside a larger team of up to 60 volunteers.
ABOUT OUR SERVICES
We are based in our office in Stoke Newington, where we provide immigration advice & representation and our housing advice and casework support services. We also offer regular community sessions in a local venue on the 2nd and 4th Wednesday of every month. We call these sessions our ‘Wednesday Service’. The Wednesday Service has historically been the heart and soul of HMC, and it continues to play a key role in our service delivery, accessibility and community presence.
Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming and accessible space for:
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Legal advice appointments with HMC advisors and external specialist partners
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Casework appointments with staff and specialist volunteers
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Holistic advocacy appointments delivered by our volunteers
Our team supports an average of 350 people across all our service areas.
ABOUT THE ROLE
The Housing and Destitution Caseworker will provide or co-ordinate advice on welfare and housing issues to migrants. This will include people visiting the Wednesday Service or referred by the Immigration Team. The post holder will assist with follow-up casework, and recruit and develop a small volunteer Housing and Destitution Support Team to support with these tasks. The post-holder will work to build partnerships with external specialist advisers, to expand our diagnostic advice provision and support with successful referrals for onward legal challenges.
Main duties
- Provide casework and advocacy support to homeless and destitute migrants regarding housing, and welfare entitlements including asylum support, Children Act and Care Act duties, mainstream benefits and homeless duties.
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Develop and coordinate partnerships with external specialist housing advisors to deliver housing advice and take on cases where able.
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Recruit and induct volunteers to a small Housing and Destitution Support Team and supervise their work.
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Keep up to date with legislation and practical guidance required to support destitute migrants, including attending relevant training sessions.
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Provide training to HMC’s volunteers on housing and destitution issues.
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Make referrals to public law/community care and housing legal representatives for complex casework and legal challenges such as judicial review.
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Identify where visitors need to access mental health or specialist support and escalate safeguarding concerns in line with HMC’s safeguarding procedures.
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Maintain records on all casework, regularly review progress during the casework journey, and ensure that cases are closed when support has ended.
Partnerships
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Develop links and partnerships with other organisations to enable effective joint working.
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Collect information, statistics and case studies on destitute migrants and the issues they face for the purposes of improving service quality and to meet the requirements of funders.
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Contribute case studies and statistical data to relevant policy/strategic legal work carried out by HMC and other partner organisations.
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Attend forums of organisations working in the sector to share best practice and evidence from HMC’s frontline work.
Additional responsibilities
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Administrative tasks relevant to the post
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Help to cover the work of the team during absences
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Contribute to HMC’s housing and destitution guides and signposting materials
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Support with the wider work of the organisation as needed, including assisting with the set-up and pack-down of the Wednesday Service and associated events.
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Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality
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and diversity, equity and inclusion
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Work collaboratively with other HMC staff, volunteers and professional advisors
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Participate actively in staff meetings, and other meetings as may reasonably be required
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Attend HMC Trustees’ meetings as required
HOW TO APPLY
If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification (below) via the Charity Job website.
Two professional references will be requested if successful at interview. The successful candidate will be required to undergo an appropriate level of DBS check.
We know that women and people from marginalised or under-represented groups- including people of colour- tend to apply only for roles where they meet 100% of the criteria. We encourage you to apply if you have an interest in the role even if you do not meet all the criteria below, particularly if you have lived experience of migration.
Please note that we can only accept applications from candidates who have the right to work in the UK. If you do not have the right to work in the UK but you are interested in supporting HMC, please see our website for opportunities to volunteer with us.
The application deadline is 23.30 on Saturday 19th September, and we expect to hold interviews in the week beginning 5th October 2026.
PERSON SPECIFICATION
E = Essential, D = Desirable
Experience
E – Experience providing advice and casework support to destitute migrants and/or experience of providing housing advice and casework support to people facing homelessness.
E – Experience of providing support, supervision and training to volunteers
E- Experience communicating clearly and professionally with a range of audiences, including the public and statutory services.
E – Track record of working in a team in a highly pressurised, front-facing environment.
D – Experience of maintaining effective working relationships with a wide range of agencies
D – Experience of recording and reporting outcomes to funders
Knowledge / Skills
E - Knowledge of the rights of migrants seeking housing, and community care support in the UK and the UK’s housing and homelessness services and support provision.
E – Understanding of the UK asylum support provisions.
E – Knowledge of refugee, migrant and homelessness organisations and other relevant organisations to support referrals and signposting.
E - Excellent IT skills, including Outlook, Microsoft Office, Sharepoint, CRM databases (HMC uses Lamplight).
D - Working knowledge of UK immigration legislation affecting refugees and migrants and the impact of the hostile environment on migrants.
D – Experience of recognising and responding to safety and safeguarding concerns, and supporting members of the public in a trauma-informed way.
Personal
E - Highly effective communication and interpersonal skills.
E - Ability to work with vulnerable migrants with sensitivity and cultural awareness.
E - Demonstrable commitment to the principles of diversity, equity and inclusion and of advancing the rights of migrants in the UK.
E - Commitment to ongoing learning and development and keeping up to date with legislative developments which will have an impact on migrants.
E - Ability on occasion to work outside of normal office hours (e.g. evening meetings).
If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification, via the CharityJob website.
The client requests no contact from agencies or media sales.



