Public facing jobs

Age UK is recruiting for an experienced Direct Marketing Manager (Acquisition) who understands multi-channel acquisition programmes and has a deep knowledge of face-to-face fundraising.

Face to face fundraising remains one of our essential supporter acquisition channels. When done well, it builds trust, sparks emotional connection and creates long term relationships that fund our vital services.

This is an exciting and critical role in Age UK's Individual Marketing team that will be responsible for the delivery of the Acquisition strategy and programme to recruit new financial supporters through creating exciting propositions that provide our target audiences with compelling reasons to donate.

Individual Marketing is a key component in Age UK's income generation strategy, with ambitious growth projected by 2030 - this role will be crucial for achieving this.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Demonstrate a solid foundation of experience within the Acquisition Direct Marketing discipline across offline and online channels with single and multiple product journeys. A, I
* Proven experience of recruiting new supporters via face-to-face campaigns A, I
* Proven financial planning experience, including reforecasting and budget-setting, with a history of strategic decision making when building forecasts A, I
* Experience of using data and insight to drive performance optimisation and improvement A, I
* Ability to manage several priorities within a fast-paced environment, working on several projects concurrently with many internal and external stakeholders, and the ability to ensure they are delivered on time and within budget. A, I

Skills and knowledge
* Clear communication and interpersonal skills, with the ability to work with people at all levels I
* Ability to work on own initiative as well as part of a team  I
* Confident proactively finding solutions in complex situations, navigating different stakeholder needs and expectations  I
* Highly organised and ability to manage a range of competing priorities at the same time  I, T
* An understanding of acquisition programmes and how to reach and convert target audiences to provide the best lifetime value  A, I
* Excellent project management skills  A, I, T
* Strong numerical and analytical skills  I, T
* Ability to critically assess concepts and copy based on fundraising best practice, in order to meet income targets  A, I, T
* Proficient in the use of MS Office applications, particularly Excel and Word  T

Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

* Experience of line management and performance management  A, I

Skills and Knowledge
* Knowledge of the function of a Fundraising or Income Generation division, and the role of Individual Giving within this A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Location(s)   

This position is open to candidates currently based in Scotland, in line with the role’s operational requirements. The role is home-based with in person attendance to our ‘All Staff Days’ in London (5 per year), team meetings (roughly 6 meetings per year) and occasional travel to other meetings and Westminster as required. Where possible, these are combined with an overnight stay. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Job Title:  Policy and External Affairs Manager (Scotland) 

Employment Type:  Part-time 

Reporting to:  Head of Policy, Programmes and Media 

Pay scale: £40,000 - £42,500 Full time equivalent  (Actual salary £32,000-34,000)

Interview: In person interviews will take place on Friday 22nd May at our London office

Working hours: 28 hours per week (4 days/0.8) within normal operating hours. Flexible working arrangements will be considered. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. 

CHARITY OVERVIEW 

Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.

We are both a membership body and charity. We support our 700+ members (109 of which are located in Scotland) to provide advice to around 2 million people every year. We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face. 

JOB PURPOSE  

To set up and manage our policy and public affairs activities in Scotland ensuring AdviceUK has a strong voice, so we can secure policy change to benefit organisations delivering advice and the communities they serve. The post holder will be responsible for establishing AdviceUK’s first policy and influencing strategy for Scotland, including through developing policy solutions informed by strong evidence and rooted in member experience, and leading effective political and stakeholder engagement which will influence change. They will work closely with colleagues across the UK to join up policy, influencing and communications work. 

KEY TASKS AND RESPONSIBILITIES  

1.Strategy 

1.1 Develop AdviceUK’s first policy and influencing strategy for Scotland, through consultation with members and stakeholders and analysis of the landscape and opportunities in Scottish policy making. 

1.2 Put plans in place to roll out a specific programme of proactive and reactive policy work to further AdviceUK’s strategic aims in Scotland and represent the voices of Scottish members. 

1.3 Devise measures to monitor the impact of our policy and influencing work in Scotland and report back to staff, trustees, members and stakeholders about the difference we are making. 

2.Policy development 

2.1 Collaborate with AdviceUK members, partners, sector stakeholders and 

beneficiaries to develop clear, concise and authoritative policy positions on key issues. 

2.2 Produce high-quality, well-argued policy materials based on data and evidence, including reports, select committee responses, evidence statements, briefings and responses to Scottish Government consultations. 

2.3 Provide policy input for media statements, press releases and social media posts relating to Scotland, which are managed by the Press Officer and Digital Marketing Officer.

2.4 Develop an expert knowledge of policy issues affecting Advice UK members, keep up to date on the political and legislative environment and identify opportunities to use these to further Advice UK’s strategic objectives. 

2.5 Represent AdviceUK at policy and/or sector meetings and events.

3. Public affairs 

3.1 Roll out a programme of public affairs work including Scottish parliamentary engagement to promote AdviceUK’s strategic priorities. 

3.2 Build and maintain effective relationships with stakeholders across the Scottish Government and parliament, local and decision makers, non-governmental bodies and other relevant stakeholders. 

3.3 Champion an evidence based approach to all Advice UK’s advocacy and external relations work, drawing on research and member insight to inform our campaign messages. 

3.4 Ensure regular opportunities for Advice UK members in Scotland to feed into our public affairs and advocacy work, and regular communications on our impact, to demonstrate how we amplify their voice. 

3.5 Monitor and evaluate public affairs work, including collecting relevant metrics, to report back on our success and inform future campaigns. 

4. Research and data 

4.1 Work with Policy, Programme and Media (PPM) colleagues as well as the wider AdviceUK team to develop the evidence base needed to inform our policy and campaigns work in Scotland. 

4.2 Work with the Research and Policy Analyst to carry out analysis that identifies emerging trends in the Scottish advice world and use this to provide evidence-based policy briefings and specific policy solutions. 

5. General duties 

5.1 Ensure you effectively communicate Advice UK’s vision, mission and objectives to staff, members and external stakeholders.

5.2 Ensure you demonstrate Advice UK’s values and behaviours in all aspects of your work

5.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers 

5.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training

5.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.

5.6 Adhere at all times to Advice UK’s policies and procedures

5.7 Carry out any reasonable duties compatible with the post assigned by your line manager 

Programme Manager – Financial Inclusion  

Role Details & Staff Benefits 

Salary: £40,000 gross per annum 

Duration: Fixed-term contract until 31st March 2029

Hours: 0.8 – 1FTE (4 - 5 days per week) 

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events. 

Job Description  

Purpose of This Role: 

This is an exciting opportunity to shape a new three-year programme focused on strengthening the financial wellbeing of people living with multiple long-term conditions. Enabled by recently announced funding from The Aviva Foundation, the role will lead the design and development of an initiative that equips link workers with the skills, confidence, and resources to address financial hardship as an integral part of their practice. The post will play a crucial role in advancing NASP’s strategic ambition to influence and embed social prescribing across local, national, and international contexts  

This new role will lead the design, delivery, and evaluation of the three-year national programme, reporting to our Strategic Lead for Healthcare Integration & Neighbourhood Health to meet the programme priorities.  

The postholder will work in close partnership with key stakeholders to co-produce and lead the programme’s learning content, oversee the national training rollout, and support pilot delivery in two Primary Care Network (PCN) sites. The role will be central to capturing, synthesising, and embedding learning through peer-learning networks, wider evaluation partnerships, and ongoing engagement with our funder. This will support continuous improvement, evidence-based practice, and the successful scaling of the programme -contributing to a more integrated approach to financial wellbeing through social prescribing services.  

This role will sit within the Healthcare Integration Team and will work closely with colleagues across Evidence & Insights, International Social Prescribing, workforce developments and activity provider engagement.    

This role requires strategic insight, programme delivery expertise, stakeholder management capabilities and an understanding of the role of social prescribing in tackling financial hardship.   

Person Specification: 

Essential   

• Strong programme and project management skills including the coordination of multiple workstreams   

• Experience in either designing, developing and/or delivering training or learning programmes, ideally for social prescribing or health audiences  

• Strong understanding of financial hardship and financial inclusion, including welfare benefits, advice models and their relationships to health inequalities   

• Experience working collaboratively with a range of stakeholders, including people with lived experience.   

• Excellent communication, facilitation and relationships building skills   

Desirable   

• Experience delivering national programmes end-to-end, including programme design, delivery, scaling and evaluation, with accountability for milestone, outcomes and KPIs  

• Experience of working in the financial advice sector, for example for organisations like Citizens Advice    

• Experience in writing funding applications and developing new donor relationships to secure new funds would be an advantage. Willingness to do so will be essential.   

• Experience of monitoring policy & research and translating insight into programme learning and development   

• Support or developing monitoring, evaluation and reporting processes including feedback from variety of stakeholders   

• Understanding of social prescribing workforce development needs, particularly in relation to financial inclusion   

Skills & Attributes   

• Commitment to improving financial wellbeing & health inequalities  

• Ability to work independently with a high degree of autonomy  

• Affinity with NASP’s values as defined in Our values - The National Academy for Social Prescribing | NASP    

• Ability to prioritise work and be flexible in delivery   

Responsibilities: 

• Lead the design and delivery of the national programme, shaping its structure and delivery mechanisms, ensuring milestones, KPIs and outcomes are met   

• Shape the programme’s learning model, support mechanisms and partnership approach, ensuring clarity of purpose and adaptability across various social prescribing models   

• Convene and work collaboratively with link workers, VCFSE partners, health system stakeholders and people with lived experience to co-produce programme content and learning materials to support with both the design and reach of the learning materials   

• Ensure training content aligns with current legislation and ongoing national updates on legislation and reforms, for e.g disability benefit changes & cost of living support 

• Lead the national scaling of the learning offer, capturing insights and impacts for wider dissemination.   

• Monitor relevant policy, research, and sector developments related to financial wellbeing, health inequalities and translate insights into programme improvements  

• Build and maintain strong relationships with a wide range of key stakeholders across health, VCSE and professional networks to support both design and reach of the programme     

• Convene regional communities of practice to support peer learning, reflection and knowledge exchange among practitioners and system leaders  

• Engage with policymakers, national networks and others to maximise programme’s influence and reach  

• Work in partnership with internal and external stakeholders to develop evaluation tools and feedback frameworks, aligned with KPI reporting requirements   

• Work with NASP evidence colleagues to prepare national reports and final evaluation outputs     

• Work across NASP to ensure the programme aligns with and strengths wider health integration activity   

• Co-develop a long-term sustainability and hosting model for training materials aligned with NASP’s emerging SPLW support offer   

• Ensure the patient voice is present across the programme, particularly when considering how the programme supports those facing inequalities   

• Support and inform the development of NASPs wider workstreams and the implementation of its strategy 

• Champion NASP’s role in building an integrated and effective social prescribing system and local, regional and national levels  

Reporting To: Strategic Lead for Healthcare Integration & Neighbourhood Health 

Position: Community Voice Officer

Location: Barnsley, South Yorkshire

Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office

Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

 Reportable to: Healthwatch Manager

Direct reports: None

Job Purpose

Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley.  The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill.  This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.

You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.

Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.

By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.

Key focus areas you could be working on include topics such as system-wide shifts

· Hospital to Community

· Analogue to Digital

· Sickness to Prevention

· Health on the high street

· The Barnsley 2040 vision

As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media.  Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.

Employee benefits

- 33 days of annual leave (including bank holiday) which increases with longevity

- all staff given time off between Christmas and New Year without it impacting your leave entitlement

- enhanced sick pay during probation and increased entitlement with longevity

- 5% pension contribution

- discounts at local gym

- Enhanced maternity pay

Lightbox Gallery & Museum is entering an ambitious new phase as we prepare for our 20th anniversary in 2027. This role offers an exciting opportunity for an experienced and initiative-taking fundraiser to help shape the organisation’s future by developing new income streams and leading our anniversary campaign, Lightbox20.

You will take ownership of the campaign activity across the organisation - developing strategy, building relationships with donors and partners, and delivering income to agreed targets. At the same time, you will manage the practical detail that underpins successful fundraising, including stewardship and our CRM system.

Key priorities are developing and delivering the Big Give campaign this year, capital fundraising for the garden and our 20th anniversary Lightbox 20.  

This role will suit someone who thrives in a small organisation, understands the unique challenges and opportunity this brings and who is self-motivated to build an ambitious campaign from the ground up. The successful appointee will combine strategic thinking with direct delivery, collaborating closely with the Director and Trustees to secure the next chapter of Lightbox Gallery’s success.

Key Responsibilities

Strategic Fundraising Leadership

• Lead the delivery of the Lightbox20 anniversary campaign, creating compelling cases for support, preparing fundraising collateral, and engaging supporters and stakeholders.
• Deliver an ambitious fundraising campaign with clear targets that is aligned with organisational goals.
• Identify and develop new fundraising opportunities, partnerships, and income streams, including the Big Give campaign for Giving Tuesday December 2026.

Relationship and pipeline management

• Collaborate closely with the Trustees and Director to identify, build, and manage relationships with individual donors, supporters and prospects.
• Develop cultivation and stewardship plans, including face-to-face meetings, events, and personalised engagement.
• Confidently represent the organisation when meeting donors and supporters.

• Identify local business sponsorship opportunities and approach relevant businesses to celebrate Lightbox20.
• Maintain strong relationships with funding partners through effective reporting and stewardship.

Event support

• Support and attend fundraising events and campaigns, including Director’s Circle events, and donor cultivation and stewardship activities.
• Work collaboratively across the organisation to maximise fundraising opportunities within exhibitions and public programmes.

Fundraising Operations & Administration

• Manage campaign donor communications, acknowledgements, and stewardship processes.
• Conduct prospect research and maintain accurate records.
• Monitor income, prepare reports, and track fundraising performance on the database, Raiser’s Edge.
• Ensure fundraising activities comply with relevant regulations and best practice.

For the person specification, please see the Job Description attached.

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally. 

Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises. 

This role would provide direct line management to the following teams: 

• Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services.  
• Volunteer Team – led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation.  
• Community Outreach Team – responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice. 

These teams collectively make up our client access points, in 2025-2026 supporting over 16,000 clients to access our services and receive information, guidance and advice.  

There’s no ‘average’ day for our teams – each client, case and community location is different.  You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services.  

You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice. 

This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available.

About you:

• Experience of managing operational/ client facing teams (preferably within the advice sector but not essential),
• Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders,
• Great communication and networking skills to represent CABB at community meetings and events,
• Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment,
• Be empathetic, compassionate and resilient, understand how to use trauma informed approaches,
• A genuine passion for place-based support and breaking down barriers for clients.  

Key tasks within this role include:

• Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities.  
• Represent and liaise with stakeholders including local authority representatives, community leaders and funders.   
  Attend and contribute to community-based, VCSE and Local Authority meetings and events.
• Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base.
• Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems. 
• Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients. 

Application Process

1. To view the full job pack (including role description and person specification) please see the job pack attached.
2. Please submit copy of CV and Cover Letter as set out in job pack.

Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early. 

We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities.

If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack).  

Benefits

We value the people who work here. The following are included within the employee remuneration packages as standard;

• A flexible 35 hour working week (for full time employees)
• Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
• Additional day off for your Birthday
• 5% employer contribution pension scheme
• Income protection insurance
• Access to 24/7 confidential telephone counselling and structured counselling support
• Access to online GP and telephone counselling services
• Enhanced family friendly leave and occupational sick leave
• Access to ‘Blue Light Card’ and other charity discount schemes

We’re looking for an organised, proactive and community-minded Project Officer to join our small and supportive team. This is a genuinely varied role, spanning project delivery and network development as well as operational support for our growing OxFarmToFork food hub. It’s a great opportunity for someone who enjoys working across different kinds of tasks and wants to contribute to real change in the Oxfordshire food system. 

The role is 0.8 FTE and can be worked flexibly across the week. Full-time is available if preferred. We encourage interested candidates to discuss working arrangements that suit their needs. The successful candidate will ideally be based within Oxfordshire and able to work from our Oxford office on a Wednesday, our team day.

What You’ll Be Doing 

Project Support (approx. 1.5 days/week) 

Working closely with the Project and Comms Leads, you’ll support the delivery of GFO’s local projects and public-facing campaigns. This includes contributing to initiatives such as the Great Big Green Lunch, and the WISH initiative with our partners at Cherwell Collective, a groundbreaking project that empowers the community to build more sustainable daily habits, including reducing food waste. You’ll help coordinate activity, track progress, and make sure things run smoothly from planning through to delivery. 

Organisational Development (approx. 1.5 days/week) 

You’ll steward GFO’s member network, nurturing robust community and connections. This means attending events, visiting network members and community food groups, and making sure GFO remains well-connected and able to support the people and organisations it works with. 

You’ll also work with the CEO on opportunity horizon scanning: helping to identify income prospects, partnerships, and strategic developments relevant to GFO’s mission, and keeping track of these in a structured and accessible way. 

OxFarmToFork Operations (approx. 1 day/week) 

GFO hosts OxFarmToFork, an exciting local food project and the UK’s first regenerative B2B online marketplace, connecting agroecological growers with buyers in local institutions such as Oxford University colleges. You’ll provide the weekly operational backbone that keeps it running: managing the online marketplace platform (Tream), coordinating with producers and buyers around weekly market cycles and deliveries and supporting the onboarding of new producers and buyers. It’s hands-on work that sits at the heart of a genuinely innovative local food project. 

What You’ll Bring 

• Experience of project coordination or support, in any sector – non-profit, community, food, or otherwise. 

• Strong organisational skills and the ability to juggle a range of tasks. 

• Confidence engaging with a wide variety of people, from community food groups to institutional procurement teams. 

• A methodical approach to admin and data – comfortable with spreadsheets, invoicing processes, and keeping accurate records. 

• Good written and verbal communication skills, with the ability to share updates clearly and promptly. 

• A proactive mindset: you spot what needs doing and get on with it. 

• Genuine interest in food sustainability, community development, or the local food economy. 

We’re a small team and we value warmth, reliability, and a willingness to muck in. If you don’t tick every box above but feel the role is a good fit for your skills and experience, we’d still love to hear from you – particularly from candidates with a range of lived experiences. 

Who we are

Safe and Sound is a well-established Derby-based charity supporting vulnerable children and young people affected by exploitation and risk across the city and county. For over two decades, we have worked to prevent, support and help rebuild lives to a point where we are no longer needed, no matter how long that takes. We do this work by working in engaging local communities to deliver education, intervention and recovery services that change lives.

Following a period of significant development, including the successful merger with another local charity and investment in our facilities, we are now entering a period of consolidation. This is a moment to build on strong foundations and ensure long-term sustainability.

About the role

We are seeking a Chief Executive who can lead Safe and Sound through its next phase with confidence, creativity and purpose.

This is a broad and visible leadership role, combining strategic oversight with hands-on engagement. You will:

• Provide overall leadership to the organisation, ensuring high-quality delivery and strong outcomes for young people.
• Lead on income generation, developing sustainable funding streams and building relationships with key funders.
• Act as the public face of the charity, representing Safe and Sound across Derby’s business, public and voluntary sectors.
• Support and develop a committed staff team, fostering a positive and high-performing culture.
• Ensure the organisation remains responsive to emerging risks, including evolving challenges facing young people

Who we are looking for

We are looking for a values-led leader who can combine strong operational leadership with a confident and credible external presence.

You may be an existing CEO or a senior leader ready to step into your first chief executive role.

We are particularly interested in candidates who can demonstrate:

• The ability to lead and inspire teams in complex, people-focused environments.
• Experience of securing income and building sustainable funding models.
• Strong relationship-building skills, with the confidence to represent an organisation publicly.
• Sound understanding of governance, safeguarding and organisational risk.

A strong connection to Derby or the ability to quickly build credibility and networks locally will be important. This is not a remote role; you will need to be visible, present and embedded in the community.

Why join Safe and Sound

This is an opportunity to lead a respected and impactful organisation at a genuinely positive moment.

As our Chief Executive, you can expect:

• A financially stable charity with strong governance.
• A committed and experienced team of staff and volunteers.
• Established partnerships and a recognised local profile.
• The space to shape the next chapter while building on existing success.

Most importantly, you will have the opportunity to make a lasting difference to the lives of vulnerable young people across Derby.

Applications for this role close at 9 a.m. Friday 22nd May.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.

Support and Information Officer

Hours: 28 hours per week, to be worked flexibly over 4 days with some evening and weekend working as required.

Salary: £18,940 to £19,280 per annum (£23,675 to £24,100 per annum full time equivalent)

Contract: Permanent

Location: Big C’s Norwich support centres. Work from other Big C premises and public events will be required.

We have an exciting opportunity for a compassionate and proactive individual to join Big C as a Health Academy Support and Information Officer. This is a varied and rewarding role where you’ll support the delivery of activities and services that make a real difference to people affected by cancer across our community.

About the role
As part of our small Health Academy team, you’ll work closely with the Health Academy Lead, Nutritionist and Physical Wellbeing Facilitators to deliver a range of wellbeing activities and events. From supporting programmes like Get Moving, Walking Football and Fishing for Wellbeing to attending community events, your work will help promote healthier lifestyles, encourage behaviour change, and raise awareness of cancer prevention and early detection.

You’ll also be a welcoming and supportive point of contact for our service users, offering practical support, listening, and guidance, while helping to ensure services are delivered safely, effectively, and in line with best practice. Alongside this, you’ll support the smooth running of the team through administration, data collection, and collaboration with colleagues, volunteers, and external partners.

Key responsibilities:

• Support the delivery of Health Academy activities, wellbeing programmes, and external events
• Provide a warm, supportive point of contact for service users, offering information, guidance, and signposting to appropriate services
• Assist in assessing and responding to service user needs, working within agreed policies and under appropriate supervision
• Coordinate and support administration, data collection, and reporting to help inform service development
• Work collaboratively with colleagues, volunteers, and external partners to deliver high-quality services
• Support the organisation and maintenance of equipment, resources, and health and safety requirements
• Represent Big C at events and contribute to the ongoing development and improvement of services

If viewing this vacancy from our website, you can download the full job description here: Support and Information Officer.

An accessible version of the job description for visually impaired applicants is available here: Support and Information Officer – Accessible Version.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

JOB TITLE: Campaign Manager  

CONTRACT: Permanent, Part Time (21 hours per week)

 *Working pattern to be discussed and agreed

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: RLSS UK Head Office, Worcester/Hybrid

REPORTS TO: Senior Head of Communications and Marketing  

SALARY: £33,504.00 (Grade C) *Pro-rata for Part Time Hours

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning.

JOB PURPOSE

The Campaign Manager will lead RLSS UK’s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water.

Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people.

This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland.

ROLE OVERVIEW

From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you’ll be a key player in shaping how RLSS UK and our work are seen by the public and partners.

You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK’s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate.

You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings.

KEY TASKS AND RESPONSIBILITIES

Campaign Leadership

• Lead, develop, and deliver RLSS UK’s major national public campaigns, including:

- Drowning Prevention Week

- Don’t Drink and Drown

- Splash Safely at Home

- Project manage the end-to-end‑ delivery of multichannel campaigns (digital, print, PR, in-person events,‑ and partner channels).

• Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning.
• Support public-facing communications for policy and public affairs, including web, email, and social channels.
• Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate.
• Develop end‑to‑end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long‑term impact.
• Work proactively across internal directorates to co‑create and deliver campaigns that maximise reach, effectiveness, and impact.
• Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact.
• Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs.

Creative Development & Content

• Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines.
• Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets.
• Drive user‑generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives.

Partnerships & Collaboration

• Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact.
• Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement.
• Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign.

Delivery & Campaign Operations

• Oversee campaign production schedules, asset development, and delivery across all channels.
• Maintain campaign budgets and align spending with goals.
• Develop and maintain campaign‑specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences.
• Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity.
• Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK’s strategic priorities.
• Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch.
   

Evaluation & Reporting

• Set clear campaign KPIs and monitor performance using robust, insight-driven metrics.
• Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk.
• Complete post‑campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns.
• Use campaign evaluations, performance data, and insight to drive measurable year‑on‑year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Proven experience in delivering multi-channel public campaigns
• Strong project management skills
• Ability to analyse insight and use data and evidence to translate learning into a campaign strategy
• Excellent written and verbal communication skills
• Ability to collaborate across teams and with external partners
• Experience managing content development
• Understanding of how campaigns influence behaviour and public awareness
• Ability to create simple, compelling messaging and narratives from complex information
• Budget management experience

Desirable Relevant Experience, Skills and/or Aptitudes

• Experience of behaviour change campaigns
• Experience working with education charities, emergency services, or safety organisations
• Experience developing campaigns involving lived experience
• Ability to work collaboratively with senior stakeholders and celebrities

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 11.59pm, Wednesday 13 May 2026

Interview Date – Thursday 21 and Friday 22 May 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Director of Professional Standards & Accreditation
Home based (with regular UK travel)
circa £65,000 pa
Full time – 35 hours per week

The Director of Professional Standards and Accreditation is a senior position focused on establishing, overseeing, and upholding the standards that support professional registration and the award of professional titles within the cyber security industry. The role is responsible for overseeing operations that support the Councils core duties to:

• Set and enforce the standards of competence and behaviour required of those whose name is included of the Register of Cyber Security Professionals;

• Approve qualifications, certifications and assessment routes delivered by third party providers recognised as leading to professional registration;

• Award the professional titles of Chartered, Principal, Practitioner and Associate cyber professional and associated specialist designations.

• Determine continuing competence and CPD requirements to support ongoing entitlement to remain on the Register and hold a professional title in cyber security.

• Investigate complaints related to the professional conduct, competence or fitness to practice of registered cyber security professionals and enforcement of sanctions where deficiency or failure is determined.

• Acting as the Council’s principal authority on professional assessment and accreditation, the Director will also serve as the strategic interface with Ofqual, QAA, and other qualification regulators, ensuring national recognition, consistency, and public trust across all pathways—from vocational and apprenticeship routes to higher education and chartered levels.

• The Director of professional standards & Accreditation will have direct line management responsibilities and will be accountable for the wider professionalisation team and outcomes, including the direct delivery of the Associate professional registration title.

Key Responsibilities and Functions:

• Standard Setting: Develop and implement the ethical code, process for ethical complaints and professional competency standards that registrants must meet and adhere to.

• Regulatory Oversight: Accountable for the accreditation and quality assurance of bodies licensed to provide recognised assessments or routes to registration with The Council.

• Policy Development: Contribute to the development of policy for The Council, ensuring it aligns with the organisation’s vision and statutory responsibilities.

• Compliance & Enforcement: Ensure that registrants comply with the standards and regulations applicable to them and take action when non-compliance occurs.

• Public Protection: Protect the interests of consumers by promoting high professional standards within the cyber security profession.Job Description | Director of Professional Standards & Accreditation

• Strategic Input: Provide advice and guidance on matters of professional registration, standards, assessment and quality assurance including Licensed Body accreditation to the leadership team and The Council Board of Trustees.

• Stakeholder management and collaboration: Work closely with our key partners including UK Government, Regulators, Industry, Academia and licensed bodies and engage them with our vision and mission.

• Ensure effective co-ordination and collaboration with volunteers to feed into the quality improvement cycle and growth of the Council (expert advisory panels/groups/moderation/TAPs etc)
• Co-ordination and oversight of the Ethics Committee and Panel.

• Leadership and Management: To recruit, manage, supervise and support the individual members of staff for the professionalisation team, including setting and agreeing objectives within the organisation’s appraisal framework.

Required Experience and Skills

Professional Expertise:

• Deep understanding of the processes and requirements that underpin the development, implementation and upholding of professional standards including competency frameworks, ethical codes and practice guidance.

• Substantial experience leading accreditation, assessment, and quality-assurance functions in a chartered, regulatory, or Ofqual-aligned organisation

• Knowledge and experience of assessment methodologies, validation, qualification design and structure, internal and external quality assurance and moderation approaches to support the recognition of routes to professional registration and award of professional titles.Job Description | Director of Professional Standards & Accreditation

• Experience with qualifications and career pathways – shaping progression routes, aligning with industry standards, and ensuring recognition nationally/internationally.

• Strong grasp of the UK education and qualification ecosystem, Ofqual, QAA, apprenticeships, higher-education frameworks, and national occupational standards, capable of aligning professional recognition with formal qualifications.

Essential Experience:

A minimum of ten years of significant experience operating in comparable organisations to UKCSC whether Chartered Institutes, professional associations or regulatory bodies with a public interest purpose to set and uphold professional standards, maintain a Register and award professional titles.

Regulatory Principles:

Understanding of professional regulation and the role it plays in providing public assurance, trust and confidence.

Strategic Thinking:

Ability to think strategically and contribute to the future direction of the cyber security council and wider cyber security profession.

Analytical & Problem-Solving Skills:

Capacity to interpret data and develop solutions to complex issues and drive continuous improvement.

Communication & Interpersonal Skills:

Exceptional written and verbal communication skills, able to represent the Council with clarity and authority to boards, regulators, and external partners.

Commercial & Business Acumen:

Sound business and commercial awareness to sustain and expand the Council’s professional-registration community.Job Description | Director of Professional Standards & Accreditation.

Leadership and Management:

• Experience of managing and leading a high performing team, with a management style that empowers others.

• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines.

• Experience of engaging and working effectively with committees, public-interest boards, and volunteer stakeholders as part of development activities.

• To carry out such tasks as the COO/CEO may from time to time deem necessary for the effective and efficient functioning of the Council.

• Reporting requirements and attendance at key strategic meetings.

• Record of representing an organisation at national level with credibility and gravitas.

Accreditation and Qualification Expertise:

• Experience in education and training accreditation.

• Knowledge or experience of the education pathways (apprenticeships to degrees).

• Good understanding of the UK education system.

• Understanding of competence-based assessment methodologies (portfolios, experiential learning, exams, interviews).

To apply, please send your up-to-date CV, along with a covering letter showing how you meet the personal specification and key duties via the email application button.

Closing date for applications: Friday 15th May at 12:00pm

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

Senior Media Officer (PR)

Contract type:12-month fixed term, Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £41,324 per year with excellent benefits.

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The WaterAid media team is busy, ambitious, fast paced and fun. We strategically lead on both proactive and reactive media activity engaging with journalists to support WaterAid’s mass engagement campaigns (e.g. campaigning for no mother to give birth without safe water), partnerships (like designing celebrity toilets at Glastonbury, or creating PR campaigns for our Wimbledon Foundation partnership), brand awareness and political influencing.    

About the role

As our Senior Media Officer, your will support the Senior PR manager to deliver the public relations function for WaterAid across digital and traditional media and work closely with the team and other colleagues across our fundraising, partnership and advocacy teams to drive ambitious and sustainable change.  

In this role, you will:

• Develop and deliver innovative integrated, digital-first PR campaigns that achieve impactful national, international, local and digital coverage, to support our fundraising and public engagement activities, build WaterAid’s profile, and align with wider organisational aims   
• Take a project lead on high-profile strategic partnerships to deliver media projects that meet shared objectives and help our partners become influencers in their sector to drive change    
• Work with the Celebrity and Influencer team to develop effective ways to work with high-profile supporters to build awareness of WaterAid and our work  
• Shoot, edit and upload digital content for our digital media outlets including TikTok and YouTube 
• Build and maintain relationships with key journalists and broadcasters including the planning and managing of trips to country programmes with journalists, celebrities or for content gathering  
• Join the 24/7 on-call rota (aprox every 6-8 weeks) and be prepared for travel in the UK and overseas - usually around two weeks per year - as well as some work outside normal office hours, as necessary   
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Excellent command of written and verbal English to produce written media work of high quality 

• Proven experience of working in an in-house press office / PR agency or as a journalist 

• Excellent understanding and working knowledge of digital platforms including TikTok, YouTube, LinkedIn and Instagram 

• Strong understanding of the UK and global media landscape, with an excellent nose for a story and established relationships with key journalists and media outlets for major UK and global titles. 

• Proven experience of delivering effective and innovative integrated, multi-channel media campaigns with digital media at their core   

• Understanding of how the media can be used as an influencing tool – whether to encourage fundraising and engagement or influence decision makers 

• Ability to forge effective/ strong working relationships within the team and with colleagues from across the organisation 

• Proven ability to prioritise workload and work under pressure independently and as part of a team

• Commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation 

• Commitment to WaterAid’s values and a working style that reflects these 

Although not essential, we’d prefer you to have:

• NGO or international development experience 
• Experience of working effectively within a complex matrix structure 
• Experience of working for print, broadcast or online media 
• Experience of working on successful fundraising appeals 
• Experience of working with corporate partners 
• Strong IT skills in Canva, Word, Excel and Outlook 
• Experience working with agents and celebrities
• Ability to speak French or Portuguese 
•  

Closing date: Applications close 12:00 PM UK time on Friday, May 1st. Interviews are expected to take place week commencing May 11th.

How to apply: Click Apply to complete upload your CV and cover letter
 

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

•  36 days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Interim CEO

6 Months Fixed Term Contract (Maternity Cover)

This post is restricted to women under schedule 9, Part 1 of the Equality Act 2010

Candidate Pack

Dear Candidate,

Thank you for your interest in the role of Interim CEO for Kent Sexual Assault & Abuse Service (KSAAS). This is a 6-month fixed term post to cover maternity leave.

KSAAS (formerly East Kent Rape Crisis Centre) has offered sexual violence services in East Kent since 1993 and we offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence at any time in their lives of in Kent & Medway .  KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved By Rape Crisis England & Wales, demonstrating the consistent, high-quality services that we offer to our survivors.

KSAAS operates Independent Sexual Violence Advisors (ISVA) services and joint ISVA and Independent Domestic Violence Advisors (IDVA) services for those experiencing sexual violence alongside domestic abuse.  We also offer trauma focused therapeutic counselling services for children, adolescents and adults and these services are accessible through various hubs across Kent & Medway. Peer support groups and family advocacy services are available to support families when there has been an occurrence of sexual abuse experienced by one or more family members and our services are supported and informed by the ‘Kick Back’ group,  who are survivors of sexual violence who offer help, support and advice to other survivors and inform our service development.  We also have a range of volunteers who support us with various aspects of the service provision. 

In addition to providing support and therapeutic services, a key function of the organisation is to robustly challenge the societal values, beliefs and behaviour which contribute to sexual violence, through proactive projects that aim to raise awareness, delivery of information sessions in educational institutions, delivery of NOCN accredited Rape and Sexual Abuse training, ongoing activism, challenging attitudes we encounter as part of our work with survivors, focused campaigns and participation in research focused on sexual violence.

In the last year, we worked with > 6000 survivors in our face-to-face services and specialist sexual violence Helpline service and in April 2026 we extended our provision and scope and have been commissioned to be the main provider of ISVA and Therapeutic Support services across Kent & Medway, funded by the Police & Crime Commissioner.

We are looking for an inspiring, motivated and innovative woman who is driven by feminist values to be the figurehead of our organisation, providing empowering leadership to the team, strategic oversight of the organisation and to ensure an outstanding service for all survivors of sexual violence. Note that this post is restricted to women under Schedule 9, Part 1, of the Equality Act 2010.

Shauna McCusker

Chair of Trustees

Kent Sexual Assault & Abuse Service

Role Details

Salary:

£50,000 (Pro Rata), 0.8 FTE Contract

Base:

Canterbury (Travel to Other Sites Will Be Required)

Contract:

0.8 FTE (30 Hours Per Week): 6 Months Fixed Term Contract On Occasion This Will Include Out Of Hours Meetings

Benefits:

3% Pension Contribution

Employee Discounts Scheme

28 days annual leave plus bank holidays (pro rata)

Employee Assistance Programme

Flexible Working Negotiable

Requirements:

Right to work in the UK

An enhanced DBS Check (Carried out through KSAAS) Full UK Driving Licence & Use of Own Car

Responsible To: Chair of Trustees

Main Purpose of The Role

The CEO is the figurehead of KSAAS and has overall responsibility for the management and performance of the service and strategic development and growth of KSAAS in collaboration with the core team, key stakeholders, Board of Trustees and survivors.  The overarching duties and responsibilities of the CEO is responsible for the following:

• Strategic feminist leadership of the organisation & staff

• Management of human resources and physical estate

• Direct and manage fundraising & finances

• Act as the primary public representative locally, regionally and nationally.

• Advocate for survivors of sexual assault or abuse and challenge societal attitudes that perpetuate sexual violence

• Line management of management team

• Working collaboratively with the Board of Trustees

At KSAAS, the CEO is supported by the ISVA Service Lead, the Therapeutic Service Lead, the Operations Manager, the Finance Manager and Board of Trustees.

About KSAAS

Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society.  We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic.  We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.

Our Vision

KSAAS’s vision is to create a community where everyone is free from all forms of sexual violence and to achieve this within a feminist, equalities and human rights framework. We aim to provide help, hope and healing to all those impacted by sexual violence and cultivate a safe, non-violent community. 

Our Mission

It is our mission to:

• Respond to and promote the needs of those who have suffered sexual violence through the empowerment feminist model of work

• Reduce the impact of sexual violence by supporting, educating, informing and advocating for all survivors

• Challenge oppression in all forms

• Challenge societal attitudes that condone and collude with sexual violence

Job Title: Chief Executive Officer Responsible To: Board of Trustees

Main Responsibilities of Post:

Strategic Leadership

• Develop an in-depth understanding of the issues faced by women and girls who are subjected violence and the staff who support them within the service

• Develop an in-depth understanding of local, regional and national agendas regarding sexual violence against women and girls within the service

• Review the aims, vision and mission of the organisation in collaboration with our survivors, staff, board of trustees, business partners & umbrella organisations

• Work collaboratively with the board of trustees, business partners, staff and service users to develop evidence based strategic priorities for the service and a rigorous business plan that addresses key priorities

• Lead, motivate and encourage the KSAAS staff team to provide excellent services in support of the strategic plan

• Be the leading voice of KSAAS locally, regionally and nationally, ensuring that KSAAS and its mission, campaigns, and services are consistently presented in a strong, positive image for the benefit of survivors of sexual assault and abuse.

• Consult widely and draw on expertise within the organisation and externally to KSAAS for the visioning of evidence based and innovative sexual violence services for children, young people and adults across Kent & Medway

Finance and Funding

• Manage the KSAAS fundraising strategy in collaboration with the management team and board of trustees

• Oversee fundraisers to identify, diversify and secure fundraising opportunities to ensure the financial health of the organisation

• Sit on the finance committee to ensure effective financial management and reporting

• Manage relationships with key funders and ensure that all contractual obligations to funders are met

• Provide effective oversight and reporting of the finances and budgets to the board of trustees and funders and ensure the financial sustainability of theorganisation

Partnership and Communication

• Represent the voices of survivors of sexual violence at key strategic meetings

• Ensure effective communication of information from KSAAS to all key internal and external partners

• Develop and broker regional and local partnerships to ensure KSAAS pushes boundaries, maintains excellent working partnerships and ultimately improves services for victims of sexual violence and abuse in Kent

• Promote public awareness about sexual violence through social media and deliver talks and presentations and broadcasts as necessary.

• Keep up to date and informed about local, regional and national agendas, ensuring that KSAAS can respond to trends effectively as they emerge.

• Maintain a high quality collaborative working partnership with Rape Crisis England and Wales and work with other rape crisis centres as necessary.

• To be an effective public speaker with the ability to influence.

Management, Resources and Policy

• Empower staff within the organisation through proactive and inspiring line management processes, catering for diversity through a range of different approaches.

• Develop the leadership team within KSAAS and work collaboratively with them to meet the vision and mission of the service.

• Have overall responsibility for the fair recruitment, management and development of employees and volunteers and the effective management of external contractors and service providers.

• Be the key point of contact for our Human Resources Provider and ensure that all policies and procedures are up to date and appropriately communicated and implemented throughout KSAAS.

• Ensure effective monitoring and evaluation systems are in place that reflect best practice across all aspects of the organisation’s operation enabling review and development ofservices.

Legality and Governance

• Accountable for organisational compliance with general legal obligations, Charity Commission regulations,  membership obligations & safeguarding responsibilities.

• Responsible for keeping the Board of Trustees up to date with accurate information to enable them to fulfil their roles.

• Provision of appropriate and timely reports to the Board ofTrustees.

• Responsible for ensuring the health and safety of all staff, volunteers and service users within KSAAS.

• Engage with own line management, supervision, training, personal development & wellbeing, using opportunities provided by KSAAS to do so.

• To carry out any further work that is reasonably in line with thisposition.

To be eligible for this role, you need to evidence the following knowledge, skills and experience, at least in part:

• A successful track record of leadership within an organisation of comparable complexity or across a significant area of work, including strategic, financial and operational planning.

• Experience of successful financial management of a complex budget and oversight of income generation from a variety of sources.

• A track record of successfully managing and leading people who work across a range of sites and an understanding of the challenges faced by staff working with sexual violence survivors

• Ability to think innovatively, take measured risks and manage an organisation and staff through period of significant change

• Experience of developing & maintaining effective networks with local government, statutory and other voluntary organisations.

• Experience of successful partnership working, such as developing and maintaining relationships with a range of organisations and funders.

• Experience at senior level of successful financial management, including responsibility for significant complex budgets.

• Experience of working with a variety of media to successfully promote an organisation or issue.

• An understanding of the gendered nature of sexual violence and abuse, its causes and consequences and commitment to challenging injustice, violence and abuse, stereotyping, prejudice, discrimination and bias in a non-confrontational way, aligned to the values of the organisation.

• Experience of managing support services and a clear understanding of trauma and vicarious trauma and appropriate wellbeing strategies.

• Sound knowledge of the charitable sector and working collaboratively with a Board of Trustees

• An understanding of trauma informed care / service provision and the challenges associated with such services

• Excellent communication skills and experience of communicating complex information in a range of ways to a range of audiences

• Excellent organisational skills and an ability to prioritise and manage competing demands

• Commitment to self-development, self-reflection and personal wellbeing

• Able to travel & work between sites across Kent when needed

• Formal qualifications, such as university level qualifications, professional qualifications, therapeutic qualifications and / or leadership / management / coaching qualifications would be an advantage.

• Able to work independently, in close teams and across services

• Demonstrates resilience, courage and bravery when facing challenges • Demonstrates excellent communication skills and public presentation skills

• Excellent organisational and time management skills.

How To Apply

KSAAS values diversity and welcomes applications from people from all sections of the community, especially from minoritised groups. To apply for this role, please email a detailed CV along with a supporting statement to the Chair of Trustees Shauna McCusker. The deadline for applications is midnight on Sunday 3rd May 2026. The supporting statement should demonstrate how you meet the candidate profile and should be no more the 4 A4 pages. All applications will be acknowledged and responded to by 2pm on Mon 4th May 2026 and interviews will take place on Wednesday 6th May 2026 in person in Canterbury (reasonable adjustments can be made on request). If you have any questions or require support with any part of the process, please contact Shauna McCusker. We value every application, thank you for your time, effort and interest. Good luck.