Public facing jobs
CENTRE FOR AGEING BETTER
External Affairs Manager – Ageism and Inequality
· Permanent
· Salary £48,756
· Full time (37.5 hours per week) minimum 4 days a week considered
· Flexible working options will be supported
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the Role
We’re looking for a strategic, creative and proactive public affairs professional to lead our influencing work on ageism and inequalities, including our campaign for a Commissioner for Older People and Ageing; the development of an ageing society strategy; and work to address inequalities in experiences of ageing and support those groups who need it most .
In this role, you’ll shape and deliver an ambitious communications and influencing strategy that raises the profile of our policy issues in parliament and the media and builds support for our policy solutions among national and local government and wider sector leaders.
Working closely with colleagues in the ageism, inequalities and comms teams, you’ll design and deliver impactful communications activity across the channels most likely to increase our influence – from direct engagement and events to media, marketing and social content.
Central to the role will be supporting policy analysis and developing our national policy asks, drafting briefings and consultation submissions, and identifying opportunities to influence through monitoring the external landscape.
You’ll also lead the development of an effective stakeholder engagement plan, driving engagement across government departments, parliament, and other influential stakeholders.
About You
You’ll bring strong experience of working with government and parliament, and a track record of delivering effective policy, campaigning or public affairs activity. A confident communicator, you’re able to translate complex research and policy issues into compelling, accessible messages and present them persuasively to a range of audiences.
Highly organised and comfortable managing multiple priorities, you’ll combine strategic thinking with creativity and a proactive approach to spotting opportunities. You’ll have excellent relationship‑building skills, acting with diplomacy and credibility when engaging with senior stakeholders.
You’ll enjoy working both independently and as part of a small, supportive team, and you’ll be willing to work flexibly when needed to support key events or urgent issues.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply, please follow the link to complete an application and EDI form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
The closing date for this role is 10th March, with in-person interviews to take place 23rd March.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital & Marketing Communications Manager
The Queen’s Reading Room
6 Month Fixed-Term Contract with potential for extension
Hybrid working (Home-based but with regular London travel required and office-working possible)
Salary: £35,000 per annum.
Help us grow a global community of readers.
The Queen’s Reading Room is a charity dedicated to celebrating the transformative power of reading. Inspired by Her Majesty The Queen’s passion for literature, and founded by The Queen in 2023, we connect readers around the world with books, authors and ideas through curated content, grassroots partnerships, innovative neuroscientific research, collaborations and major live events — including The Queen’s Reading Room Festival.
We believe books enrich lives, strengthen communities and support wellbeing. As we continue to grow our international audience and deepen our grassroots impact, we are seeking an exceptional Digital & Marketing Communications Manager to help shape the next chapter of our story.
The Role
This is a hands-on role at the heart of the charity.
You will lead integrated digital, marketing and media activity to grow audiences, drive ticket sales, strengthen brand reputation and amplify our impact. You will play a central role in delivering the marketing and ticketing strategy for The Queen’s Reading Room Festival and other major events, ensuring we meet ambitious audience and revenue targets. You will help convert major media moments into sustained follower and email subscriber growth and be responsible for improving website journeys and sign-up performance, using analytics to drive action.
Alongside commercial growth, you will work closely with our Impact Manager, supporting them to craft compelling stories about the charity’s reach and outcomes — particularly across our growing grassroots partnerships — ensuring our communications clearly demonstrate meaningful and measurable social impact.
This role combines strategic thinking with operational delivery. It would suit a confident, creative communications professional who thrives in a fast-paced environment and is comfortable working with senior stakeholders and high-profile partners.
Key Responsibilities
Marketing & Audience Growth
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Lead marketing strategy for The Queen’s Reading Room Festival and other major events, with clear audience and revenue objectives.
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Develop and deliver integrated ticketing campaigns across digital, email, social, media and partner channels.
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Manage ticketing communications and optimise audience conversion journeys.
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Monitor ticket sales in real time and adjust tactics to meet targets.
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Oversee paid marketing activity, including digital advertising and out-of-home placements where appropriate.
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Develop audience segmentation strategies to grow and retain supporters.
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Produce post-campaign and post-event reports with clear insights and recommendations.
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Convert peak media moments into follower growth and email subscriber acquisition.
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Optimise journeys from reach to follow/sign-up (not only ticket purchase).
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Report on follower and subscriber conversion, and recommend actions.
Digital Content & Impact Storytelling
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Lead digital growth strategy across social media, website and email platforms.
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Work with colleagues to plan content calendars aligned to campaigns, publishing milestones and cultural moments.
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Support the Impact Manager to translate data, insights and grassroots partnership outcomes into compelling, accessible stories, case studies and narrative content that clearly articulates the charity’s reach and measurable outcomes.
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Support the Impact Manager by ensuring impact reporting is integrated across digital channels and campaign materials.
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Oversee high-quality multimedia content creation (copy, graphics, short-form video) which supports the narrative of the charity.
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Draft and approve newsletter content distributed to a large database.
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Build and optimise welcome and follow-up journeys for new subscribers.
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Translate insight into prioritised changes across content, journeys and CTAs
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Use analytics to optimise engagement, growth and conversion.
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Own website performance and continuous improvement (UX and sign-up journeys).
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Ensure tracking is in place and use insight to drive action.
Media Relations & Press Office
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Manage day-to-day press office activity, including handling reactive media enquiries.
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Secure proactive media coverage across print, broadcast and digital channels to support campaigns and events.
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Build and maintain strong journalist relationships.
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Draft press releases, Q&As and briefing materials.
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Monitor and evaluate coverage, correcting inaccuracies where necessary and escalating issues appropriately.
Campaigns, Brand & Partnerships
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Develop and deliver integrated communications campaigns with measurable results.
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Ensure consistency of tone of voice and brand across all platforms.
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Build strong working relationships with publishers, literary organisations, cultural institutions and corporate partners to amplify reach.
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Conduct appropriate due diligence on partnerships in collaboration with senior leadership.
About You
We are looking for a strategic and creative communications professional with strong commercial awareness and excellent storytelling skills.
You will bring:
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Significant experience in digital marketing and communications roles.
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Demonstrable experience leading marketing campaigns with ticket sales or revenue targets.
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Experience marketing events, festivals or large-scale cultural programmes.
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A strong track record of social media growth and digital audience development.
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Experience handling media relations and securing coverage.
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The ability to translate data and impact outcomes into compelling public-facing stories.
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Excellent written communication skills and strong editorial judgement.
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Confidence working with stakeholders and external partners.
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Strong analytical skills, with the ability to interpret marketing and performance data.
You will also be:
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Creative and commercially minded.
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Calm under pressure and solutions-focused.
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Highly organised with strong attention to detail.
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Discreet and professional when handling sensitive matters.
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Deeply aligned with our mission to promote reading and literacy.
Experience in the charity, publishing, cultural or arts sectors is desirable but not essential. A genuine passion for books and reading is.
Working Arrangements
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Hybrid working, home-based with regular travel to London and the option to work in an office based in London Victoria. Our ideal candidate is based in or around London and must have the right to work in the UK.
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Some evening and weekend work required for major events and festival delivery.
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Occasional UK travel.
Why Join Us?
This is a rare opportunity to play an important role within a high-profile literary charity with international reach and cultural influence.
You will help shape how we grow our audience, strengthen our reputation and tell the story of our expanding grassroots impact — ensuring more people experience the joy and power of reading.
The charity working to celebrate and promote the power and benefits of reading; founded by Her Majesty Queen Camilla.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Community Builder (Community Development) – Leeds
Salary: Up to £33,995 per annum
Location: Remote in Leeds with travel within the UK. See the “Please Note” section below for further details.
The vacancy
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.
Please see below for more information on what just might be your future role.
About The Role
As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections.
You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.
About You
You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change. You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.
We are looking for someone with:
- A Community Development qualification and/or transferable Community Development skills and experience.
- A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.
- Strong communication and interpersonal skills, with the ability to build relationships that drive action.
- A track record of successful collaboration with internal and external partners and stakeholders.
- Effective and efficient organisational and IT skills.
PLEASE NOTE:
- The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
- There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
- The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
- The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
About the Team
You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.
Please see the job description for more details.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 22nd March 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bedford Foodbank is an independent charity operating as a member of the Trussell Trust network of foodbanks. We employ 2 paid full time and 5 part time staff and are supported by 120 volunteers each week. The mission of Bedford Foodbank is to provide emergency food and support to individuals and families in crisis, ensuring that no one in the community goes hungry. The vision is to be a beacon of hope and support for those facing financial difficulties providing a minimum of 3 days of emergency food and support.
Role Purpose
The Operations Director role is responsible for the effective day-to-day management of the foodbank, ensuring sustainable service delivery while driving income generation and fundraising growth. You will oversee operations, fundraising strategy, partnerships, and compliance, ensuring the charity can meet increasing community need in a financially sustainable way with a passion for tackling poverty.
Key Responsibilities
- Manage all operational aspects of the foodbank, ensuring efficient, safe, and compassionate service delivery.
- Oversee logistics including food sourcing, storage, distribution, and volunteer deployment.
- Deliver a fundraising and grant writing strategy to ensure long-term financial sustainability
- Monitor operational performance and report regularly to the Trustees.
- Managing employees and volunteers to ensure they are supported, motivated, and aligned with the charity’s mission
- Build strong relationships with local authorities, faith groups, businesses, schools, and other charities.
- Represent the foodbank at events, networks, and public forums to raise profile and funds.
- Maintain compliance with all policies and procedures including Health and Safety and Safeguarding
Person Specification
- Demonstrable success in fundraising, income generation and grant writing.
- Passionate about tackling poverty with empathy for people from disadvantaged, marginalised or socially excluded backgrounds
- Understanding and sympathetic approach to clients, volunteers and referral agencies
- Running a small to medium size charity operation.
- Excellent relationship-building and communication skills.
- Commitment to the mission and values of a foodbank.
· Willingness to support and promote the Christian values of Bedford Foodbank
Requirements:
· Right to work in the UK
· Clean UK driving license
· Some evening and weekend work required
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application – such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Equal employment opportunity
We are committed to a policy of Equal Employment Opportunity and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
It is an exciting time to join us as we commence work on delivering our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. With the creation of this new role, we want to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.
This role will see you as Head of Scotland, where you will be our key representative and point of contact in Scotland, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.
The role places significant emphasis on matrix working internally, building connections across Scotland and will see you as our spokesperson in Scotland, providing a public face for the charity under the brand ‘Poppyscotland’, attending events and meetings, speaking to the media and engaging widely across the region.
Reporting to our Executive Director: Membership, key responsibilities will include:
- Acting as the point of contact, focal point and voice as well as representing the unique needs of Scotland
- Liaising regularly with the Scottish Government, MSPs, Scottish MPs, Scotland-based Military bases, as well as liaison with Scottish charity partners including Legion Scotland, SSAFA Scotland, OA Scotland and Erskine.
- Maintaining a good knowledge of all RBL activity, branded Poppyscotland, in Scotland, acting as reference point for Services, Fundraising, Remembrance, Public Relations and Campaigns, Policy and Research
- Promoting and advocating our strategy in a way that is responsive to the specific context of Scotland and play a significant leadership role in the development and delivery of an organisation wide Scotland plan
- Provide leadership and guidance on Scottish matters to the our Executive Board
You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in Scotland, with experience as a spokesperson or figurehead with media skills and exposure.
This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across Scotland. You will be contracted to your home address, where you will be expected to work when not travelling.
Employee benefits include –
- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
We are committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
An exciting opportunity to join the Rank Foundation team in London or Penrith as Head of Impact, Partnerships & Place.
The Head of Impact, Partnerships & Place is a senior leadership role responsible for driving collaboration & partnerships and ensuring measurable social impact. This position combines strategic vision with operational excellence to advance the Foundation’s mission. Our mission is rooted in trust, respect, and a belief in the collective power to drive positive change.
The creation of the Head of Impact, Partnerships and Place marks a pivotal moment in our journey. It signals our ambition to deepen how we understand, evidence and learn from our impact, and to use that learning to continually strengthen what we do. The role will ensure our place-based work is shaped by insight, collaboration and long-term thinking, so that communities have the best possible opportunities to thrive. By building strong partnerships with funders and collaborators, this role will help us grow and scale our work in ways that are purposeful and sustainable.
Please download the Recruitment Pack for the full description of the post and further information.
Key Responsibilities
Impact Measurement
o Design and oversee frameworks for monitoring and evaluating strategic outcomes.
o Prepare and present impact reports to stakeholders, ensuring transparency and accountability.
o Support the wider staff team in gathering data to inform and underpin the Impact Framework.
Partnerships Development
o Build and maintain partnerships with RankNet members, other funders, government, and community organisations.
o Negotiate and manage collaborative projects to maximise reach and effectiveness.
Place-based Programmes
o Lead the place-based programmes (currently Plymouth and Sunderland) and design frameworks for monitoring and evaluating strategic outcomes.
o Collaborate with other funders and partners to achieve shared goals.
o Represent the Foundation at local, regional, and national events that focus on place-based work.
Community Engagement
o Develop and implement strategies to strengthen relationships with RankNet members, partners, and funders.
Strategic Leadership
o Contribute to organisational strategy, identify emerging trends and opportunities for social impact.
o Translate organisational strategy into clear, measurable objectives, ensuring alignment across teams and programmes.
o Manage strategic risk in relation to funders and partnerships, reputation and delivery, ensuring ethical, inclusive and sustainable practice.
Advocacy and Representation
o Serve as the public face of the Foundation at funder and partnership events.
o Advocate for causes aligned with the Foundation’s mission.
If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role to recruitment@rankfoundation. com
To assist us in our commitment to equality, diversity and inclusion in the workplace, we would be grateful if you could complete our EDI Form.
The client requests no contact from agencies or media sales.
We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.
With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks.
This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.
Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.
Line Manager: Provisionally the Chairman of the board of trustees
Accountable to: Provisionally the Pepper Foundation board of trustees
Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.
Salary: £46000-£50000 FTE Pro Rata (depending on experience).
Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.
Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.
Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.
Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.
Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.
Management: The Head of Fundraising will manage and support:
• the fundraising team comprising a Fundraising Officer and Community Fundraiser
• the communications, marketing and PR agency
• our Database administrator (volunteer, part time)
• our Volunteer Co-ordinator (volunteer, part time)
Works with:
• the Head of Trusts and Foundations
• the Accounts Administrator (volunteer, part time)
Key relationships:
• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers
• Pepper board of trustees
• Colleagues at our partner hospices
Key requirements:
• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.
• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.
• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity
• Build fundraising campaigns to gain support through direct marketing
• Deliver agreed fundraising strategies, business plans and budgets
• Drive, monitor and report on the progress of the fundraising strategy and budget
• Ensure that the charity’s case for support is compelling, inspirational and effective
• Maximise, develop and retain records of financial contributions from all sources
• Raise public awareness to position the charity as one of the top three local charities
• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training
• Attend meetings and events to deliver promotional talks and presentations about the charity
• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme
• Attend trustee meetings and prepare reports on all fundraising and marketing activities
• Manage the recruitment of new fundraising staff and volunteers
The client requests no contact from agencies or media sales.
Reports to: Operations Director
Location: Oldham (in person)
Working hours: Full-time – 40 hours per week (flexible schedule, 5–7 days including occasional weekends)
Salary: £30,000 – £32,000 per annum (dependent on experience)
About Life for a Life Memorial Forests
Life for a Life Memorial Forests is a UK charity dedicated to creating living memorials through the planting and care of trees. Our forests provide peaceful spaces for remembrance, support biodiversity, enhance green spaces, and benefit local communities. Working with us means leading a team that makes a tangible difference for the environment, local communities, and the families we support.
Purpose of the Role
The Grounds Team Supervisor will lead Life for a Life’s Grounds and Woodland Team, taking a hands-on approach to the maintenance and development of our memorial forests. You will actively participate in practical tasks such as tree planting, pruning, fencing, and meadow management while ensuring day-to-day operations are safe, efficient, and of the highest standard. This role requires flexibility, as you will sometimes work 5–7 days a week, including weekends, to support tree dedications, seasonal works, or special events.
Key Responsibilities
Team Leadership and Management
- Lead, motivate, and manage the Grounds and Woodland Team, including workforce planning, training, and upskilling.
- Actively undertake practical work alongside your team, including planting trees, grounds maintenance, and woodland management, setting a high standard of workmanship.
- Promote and ensure staff safety, compliance with H&S standards, and proper use of PPE.
- Conduct performance reviews, support professional development, and encourage a positive team culture.
- Woodland and Land Management
- Lead and actively carry out woodland and small-scale forestry works, including tree planting, pruning, and silvicultural management.
- Plan and manage grass-cutting operations, including wildflower meadow management.
- Undertake repairs and installation of fencing, benches, and other site infrastructure.
- Ensure practical works are delivered to a high standard while meeting the charity’s environmental and accessibility objectives.
Community Engagement & Public-Facing Responsibilities
- Ensure the team provides a welcoming, professional experience for families, volunteers, and visitors during tree dedications and site events.
- Support staff in communicating the charity’s mission, environmental objectives, and sustainable land management practices.
Operational Planning & Reporting
- Plan and manage weekly, monthly, and seasonal work schedules, ensuring resources are allocated efficiently.
- Monitor stock levels of tools, equipment, and materials.
- Liaise with contractors and the office team to coordinate projects and site operations.
- Provide updates to management on team performance, project progress, and resource needs.
Health, Safety & Environmental Standards
- Lead by example in adhering to health and safety procedures, risk assessments, and toolbox talks.
- Ensure all work aligns with the charity’s environmental stewardship and sustainability objectives.
Essential Requirements
To be considered for this role, candidates must confirm that:
- Experience leading or mentoring a small team, with the ability to guide practical works and support staff development.
- Ability to balance operational leadership with hands-on involvement in woodland and grounds management.
- You hold a full, clean manual driving licence.
- You are confident driving a medium wheelbase, high-roof van (additional training available if required).
- You are comfortable towing a trailer for transporting machinery (training can be provided).
- You can reliably travel to our yard in Royton, Oldham (typically 8am or 9am starts).
- You are willing and able to work a flexible schedule, including 5–7 days per week when required, with some weekends for special events or seasonal work.
- You are comfortable working outdoors in most weather conditions.
- You have experience or knowledge of working on land-based activities, managing woodland, or a related field.
- Fully conversant with Microsoft Office applications such as Word, Excel & Teams
- Ability to work autonomously and as part of a team
- Awareness and respect of health and safety requirements and risk assessments associated with working in the field
Desirable Qualifications and experience:
- Experience leading or mentoring a small team, with the ability to guide practical works and support staff development.
- Ability to balance operational leadership with hands-on involvement in woodland and grounds management.
- Qualifications in countryside management, environmental management, forestry, or related fields are desirable.
- Experience or knowledge of working on land-based activities, managing woodland, or a related field. Experience with tree planting, pruning, general landscape maintenance, and groundskeeping machinery is desirable.
- Able to use GIS (mainly ArcGIS) and a range of other mapping applications
- Understanding of the environment sector – both the challenges and opportunities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Associated Country Women of the World (ACWW) is an international non-governmental organisation which works to amplify the voices of rural women globally. We are looking for an Executive Director for our small Central Office team which works with member organisations and individuals in the UK and around the world to ensure that rural women are represented, recognised for their critical importance in society, and have a platform to influence policy makers. We combine advocacy and small-scale, women-led development projects designed by the local women who will implement them for the benefit of their communities.
This an exciting time to join ACWW in the lead up to our centenary and planning for the 32nd Triennial World Conference in 2029. We are looking to appoint an Executive Director as our current Executive Director will be retiring this summer.
The successful candidate will be reporting to the Board of Trustees and working with colleagues and trustees to foster relationships, partnerships and collaborations with individuals, funders and networks in line with the Association’s objectives, priorities and values. You will have an important contribution to make in all aspects of the Association.
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life including groups currently underrepresented in our workforce.
This role is offered as full-time. If you have successful charity sector experience, ability to build and maintain positive relationships and are looking to work for a charity focused on championing women’s empowerment and advocating for change, we’d like to hear from you. Please see application pack for further details and to apply.
The client requests no contact from agencies or media sales.
Location: Within the region (North East) or very close proximity
The role:
Are you a skilled organiser with experience of supporting impactful campaigning?
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
An opportunity has arisen for a Campaign Organiser to join our England Team, based in the North East of England.
The main purpose of this role is to act as the regional lead for Friends of the Earth in the North East, and to inspire and support activists and groups to campaign effectively.
The successful candidate could carry out this role from reasonable travel proximity of the region they work in, but not long distance as it will include regular travel within the region to carry out the role.
Key Skills and Attributes:
We are looking for strong campaigners who are passionate about mobilising and supporting our groups to design, develop and run campaigns that will make a real difference.
If you have practical experience in campaigning and are enthusiastic about the aims and values of Friends of the Earth, apply now!
The team:
The England Team are at the heart of Friends of the Earth’s campaigns, working directly with our vibrant network of local action groups. We have the opportunity to work across Friends of the Earth’s campaigns, and are often closest to the biggest regional and local impact and success.
Closing date: Monday 2nd March 2026 (23:59)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


The client requests no contact from agencies or media sales.
Looking for an experienced Communications Manager who can help enhance how we communicate with residents during a challenging and emotional time - someone who brings empathy, clarity, and confidence in crisis communications. Reporting to the Head of External Communications, you will lead the delivery of transparent and engaging communications across digital, print and community channels. You'll work closely with operational and building safety teams to maintain clear, accurate updates for residents, while also supporting wider engagement activity. This is a hands-on, fast-paced role where your work will directly impact residents' experiences and the organisation's reputation.
What you'll be doing
- Delivering a multi-channel resident communications strategy for relocated households.
- Producing weekly written updates and monitoring engagement and feedback.
- Maintaining accurate and up-to-date FAQs on our dedicated microsite.
- Organising and delivering resident engagement events, ensuring senior leaders are fully briefed.
- Creating and distributing communications materials - including digital content, print resources, video and social media assets.
- Ensuring communications reflect the diversity and varying needs of different resident groups.
- Working collaboratively across the organisation to ensure joined-up messaging.
- Supporting resident involvement, policy consultations and community engagement.
- Proactively protecting and promoting our reputation through all communication, internal and external.
The ideal candidate will be able to demonstrate: -
- A strong track record in customer/resident communications, ideally in complex or regulated environments.
- Experience leading incident or crisis communications in a public-facing setting.
- Excellent written, verbal and visual communication skills, with the ability to simplify complex or technical issues for diverse audiences.
- Confidence engaging senior stakeholders, as well as political or community figures (e.g., MPs, councillors).
- Proven ability to deliver effective engagement events.
- High attention to detail, accuracy and consistency.
- Ability to anticipate and manage reputational risks.
- Collaborative, organised, and motivated by making a meaningful difference.
- Digitally savvy, resilient and comfortable working in a fast-moving, high-profile environment.
- Experience of managing press, media and journalists
- You will have experience of working in a communications role in public services.
- Experience in housing is not essential - what matters is your ability to learn quickly and apply insights confidently.
If this role is of interest, please apply ASAP with a word version of your CV highlighting all your relevant experience. Do feel free to get in touch for more information.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Administration Officer - 14 hours per week – remote working.
Salary Scale £23,000 - £27,000 (pro rata)
A wonderful opportunity has arisen to join our small, passionate team. We are looking for a self-motivated individual who can commit to the Charitable Objectives of this Christian Charity. We are looking for a self‑motivated individual who is committed to the charitable objectives and Christian ethos of ICC. This role has direct responsibility for day-to-day administration of the ICC UK remote office, including general donor and office support, as well as managing and maintaining the ICC UK Storage Facility.
A desirable part of the role includes supporting financial administration and reporting tasks. Knowledge of financial systems like Xero or Sage, Direct Debit management and Gift Aid.
This is an exciting part-time role with a Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for over 30 years and the UK National Office is looking forward to our next phase of growth.
A Genuine Occupational Requirement (GOR) exists for the post-holder to be a practising Christian in accordance with the Equality Act 2010.
Main Responsibilities:
Office & Administrative Operations
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Manage day‑to‑day office operations to ensure a welcoming, efficient, and well‑organised working environment.
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Oversee office supplies, equipment, stationery orders, and relationships with vendors.
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Maintain digital and physical filing systems, ensuring documents are stored securely and are easy to locate.
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Support onboarding and practical arrangements for new staff, volunteers, and interns.
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Point of contact and responsible for maintaining the ICC UK Storage Facility. (Currently situated in Newcastle upon Tyne)
Executive & Team Support
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Provide administrative support to the Executive Director and wider leadership team, including diary coordination, travel booking, meeting preparation, and expense processing.
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Assist in preparing board papers, agendas, minutes, and follow‑up actions for ICC UK Board and sub‑committee meetings.
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Support internal communication by ensuring timely circulation of updates, documents, and scheduled reminders.
Finance & Compliance Support
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Assist with routine finance administration, including invoice processing, receipts collation, card reconciliation, and liaising with the ICC UK finance team as needed.
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Maintain accurate records for compliance, audits, safeguarding training, and policy renewals.
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Support contract and lease administration (e.g., office lease, supplier agreements, insurance renewals).
Event & Travel Coordination
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Coordinate logistics for UK events, training days, team gatherings, and visits from international colleagues.
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Manage bookings, venue arrangements, hospitality, travel itineraries, and attendee communications.
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Support international travel preparation, including documentation, itinerary organisation, and expense tracking.
Communications & Public-Facing Support
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Serve as a friendly first point of contact for enquiries via email, phone, and the ICC UK office address.
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Assist with maintaining contact databases and ensuring GDPR‑compliant data handling.
Systems & Organisation
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Maintain shared calendars, organisational systems, and internal workflows to ensure alignment across the team.
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Help ensure consistency of templates, branding, and standard documents across ICC UK.
General Duties
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Uphold ICC’s mission, values, and commitment to hospitality, clarity, and servant‑hearted support.
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Undertake other reasonable administrative tasks as required to support the smooth running of ICC UK and its partnership with ICC International.
Deadline for applications: 16th March 2026
Reg Charity No 1164736
ICC acknowledges our duty of care to safeguard, protect and promote the welfare of children. As such we are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice requirements. Training will be provided where needed to ensure ICC’s policies and procedures on Safeguarding are adhered to.
The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.
The offer of a permanent contract of employment will be subject to references and a 6 month probation period.
Our Mission is to ensure every child with a disability in China is embraced by love, fueled by hope, and empowered with life-changing opportunities.

The client requests no contact from agencies or media sales.
As Senior Marketing and Communications Manager, you will play a key role in driving forward UWS’ approach to audience engagement and development, to maximise existing and new supporters of the charity, to drive loyalty and value. You will maintain strategic oversight of UWS priority audiences, the UWS brand, messaging and channels and develop and deliver marketing and comms plans that support fundraising goals and the profile of UWS across agreed audience segments.
This is a 12 month maternity cover contract, starting early June 2026, based in London.
UWS is an award-winning global organisation bringing community-centric education models to the world's most remote populations. Their vision is Zero Education Poverty.
The Senior Marketing and Communications Manager will have a background in global advocacy or movement-building who can bridge the gap between UWS programmes and their public profile. You’ll be able to connect the organisation’s internal work (programmes) with how it shows up publicly, making it relatable and compelling to the key audiences (leading to fundraising), especially on a global stage. You’ll line manage a team of 2 Marketing Managers.
We’re looking for someone who has experience:
- Developing and successfully delivering marketing and comms work plans in collaboration with others with a proven track record of delivery
- Communications and Marketing experience that drives action using a variety of channels and content types.
- Influencing policy, public opinion, or decision-makers internationally (advocacy), or growing and mobilizing communities/supporters around a cause (movement-building)
- Aligning strategy, communications, and impact
- Turning complex content into clear, persuasive messaging, spotting a strategic story, and adapting it for different stakeholders (donors, policymakers, partners, media, grassroots supporters)
- Managing social media channels and website, and interest in AI
- Managing senior stakeholders and influencing through others
- Line management experience
Are you someone who can translate complex global programme work into powerful public-facing narratives that build influence, support, and momentum? If yes, we’d love to hear from you.
- Location: London (Hybrid, 2 days in the London office (Whitechapel, E1).
- Contract: 12 month FTC maternity cover. Full-time hours, working 5 days a week, or condensed hours into 4 days.
- Start date: Beginning of June 2026
- Salary: £50,000
- Firm closing Date: 9am Monday 16th March.
Interviews will take place w/c 23rd March and 2nd interviews w/c 30th March.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a Corporate Partnerships and Fundraising Lead to join #TeamGMYN to attract and manage new income generating partnerships to support our work with young people.
GMYN’s ambition is to develop our growing community of support from influential individuals and companies, who can play a critical role in generating regular sources of income and in-kind support.
This is a vital role within GMYN. Fundraising enables us to deliver our services and projects to reach the young people who need us the most. You would be joining a passionate and highly skilled team, all wanting to make a difference to young people's lives.
You’d be joining us at a landmark moment. As we look toward our 20th anniversary in early 2027, we are seeking a creative, passionate professional to help us make the most of this milestone. If you are looking for a role where you can develop fresh ideas, influence our long-term strategy, and work within a dedicated team bringing fun to young people’s lives, we’d love to hear from you.
About us...
At Greater Manchester Youth Network (GMYN) our vision is #YoungPeopleCan and our mission is that every young person, whatever their background, feels confident, connected, and capable of great things.
We pride ourselves on being an exciting youth charity, focused on changing the lives of young people facing multiple disadvantages. We help young people aged 10-25 to:
- Strengthen social connections.
- Improve wellbeing and confidence.
- Develop key life skills.
- Have a say on issues that matter to them.
For nearly 20 years we have positively changed the lives of more than 14,000 young people. many of whom face significant and overlapping challenges in their daily lives. GMYN primarily supports:
- Care experienced young people.
- Separated Young People (Unaccompanied Asylum Seeker Children).
- Young people who are disabled and neurodivergent.
- Young people with social, emotional and mental health challenges.
- Young people who are not ready for work.
Our programmes aren't just delivered to young people; they're co-designed with them. We believe that young people being involved in leading the programmes that they take part in, builds their confidence and skills.
As GMYN’s Corporate Partnerships and Fundraising Lead, you will generate income from a range of philanthropic and corporate supporters. We want someone who can “sell what we do” and turn leads into impactful partnerships.
As well as building on the existing support and donor network we have, we’re looking for someone who is adept at spotting opportunities and comfortable creating new ones by making speculative approaches by phone, e-mail and in-person.
As an integral part of the Fundraising and Development team, you will work with our CEO and Head of Business Development. The postholder will bring their own ideas to drive the development of new partnerships with donors and business partners.
What you will be doing?
- Build and manage a robust pipeline of corporate and donor prospects.
- Develop, pitch and negotiate tailored partnerships, that deliver income, in-kind support, and engagement opportunities.
- Personally steward our existing portfolio of donors and supporters, to ensure long-term relationships.
- Champion youth voice in fundraising and communications, working with the participation team to co-design campaigns and engagement opportunities.
- Promote our work, impact and support opportunities through our communications channels to draw in new business and sponsorship opportunities.
- Work as part of the wider communications team. Improve fundraising, engage supporters and attract new support through creative story telling.
- Create engaging fundraising content for our audiences, including e-communications, website articles and social media posts.
- Work with the CEO and Trustees to expand GMYN’s network of Ambassadors. Opening doors to new business development opportunities, fundraising events, and corporate partnerships.
- Create and oversee fundraising events and engagement activities to enable donors to raise funds and engage with GMYN.
- Manage and monitor GMYN’s fundraising performance to ensure we have the best chance of achieving our annual targets.
- Develop annual fundraising plans working with the Head of Business Development to create a multi year strategy for growing our fundraising.
What we’re looking for:
You don't have to have worked in the voluntary youth sector previously. Our aim is to find a suitable candidate that can meet the selection criteria below. This can be from a past/current income generation/sales role, or a role with transferable skills.
More importantly we are looking for someone with genuine passion for working for a youth charity. Someone who can join our fundraising team and make a big impression, helping us to achieve our income generation goals.
We want to hire an enthusiastic person who can “sell what we do” to various donors. Someone who can maintain positive working relationships with various supporters and stakeholders.
If you feel that you could successfully fulfil the responsibilities of the role, we encourage you to apply. Even if you do not meet every criterion in the person specification.
Person Specification
- A genuine passion to help GMYN achieve its plan to engage and transform the lives of young people facing disadvantage.
- A proven track record of securing income from corporate partners and donors.
- Experience of meeting income targets in a fundraising or business development role.
- Demonstrable experience in building, managing, and growing strategic partnerships that deliver income and/or pro bono support.
- An understanding of the charity sector and/or experience in corporate fundraising.
- Experience in the creation and delivery of external communications. Ability to tell young people’s stories and demonstrate the positive impact our supporters make.
- Experience of monitoring performance and evaluating income generating activities including collection and analysis of data.
- Excellent numeracy, literacy and report writing skills with the ability to maintain accurate records and budgets.
- Knowledge of local and national CSR priorities and how the charity sector can help organisations achieve those.
- Strong project management skills, with the ability to oversee multiple initiatives simultaneously.
Our offer...
In 2025 we received membership status for the GM Good Employment Charter. This means we have gone through a rigorous process to ensure that we are the best employer we can be in the following areas– secure work, flexible work, pay, engagement & voice, recruitment, people management, health & wellbeing. In essence, we care about staff and strive to support them to be happy and succeed in the workplace.
All staff receive the following offer:
Annual Leave: All staff receive 25 days of annual leave in additional to the public bank holidays, pro rata. This offer rises after three years employment with an extra day each year (capped at 30 days). We also provide additional "Gift Days" during Christmas when the office is closed.
Flexible Working: We operate flexible working hours and working from home policies to allow you to fit your personal commitments around your work.
Remuneration: We are a living wage employer, benchmarking salaries and reviewing annually. We provide development opportunities for staff to experience key themes such as project management, staff supervision and other areas of the organisation to help with role/salary progression.
Celebration leave: GMYN allows all employees to take a day off from work each year to celebrate their birthday or a religious celebration.
Well being offer: Staff well-being is a priority - we offer an Employee Assisted Programme and access to internal Mental Health First Aiders. Staff also receive five annual ‘no-questions-asked’ no notice leave as part of their holiday allowance to support mental wellbeing.
Emergency leave: Staff are allowed time off to deal with an emergency or other situations which have an impact on their ability to work. GMYN pay full salary for up to 5 days a year pro rata for staff to deal with an immediate situation that is out of their hands and unplanned.
Pension: We offer a salary sacrifice 8% pension scheme with 3% employer contributions.
Employee Assistance Programme (EAP): Staff have access to a 24/7 service offering a wide range of support.
Volunteering/Development hour: GMYN allows all staff members the opportunity to take one hour out of their working week to either volunteer or engage in development activities.
Social Value: GMYN takes pride in our social value and environmental impact, continually seeking team-led ideas to drive improvement.
Cycle to Work Scheme: GMYN provides the Cycle to Work scheme, supporting staff to buy a bike, with the cost of the equipment repaid by the employee through salary sacrifice.
IDEA (inclusivity, diversity, equity and access)
GMYN aims to create an inclusive welcoming environment for young people and all those who wish to join #TeamGMYN.
Whilst our staff are diverse in many ways, we aim to increase our staff with lived experience.
GMYN is ambitious about inclusivity, diversity, equity and access. We actively encourage applications from people of colour, people from working class backgrounds, disabled and neurodiverse people, and/or people who have relevant lived experience of the challenges we help young people to tackle.
All applications are welcomed, and each will be assessed on its own merit. Many of our staff work flexibly in many ways, including part-time and job share. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
We encourage all applicants to apply via this page on Charityjob.
However, you can also send an audio/video version (maximum 5 minutes) of your cover letter instead of a written application. Please see the details in the attached job pack for further information.
At GMYN, our vision is #YoungPeopleCan, and our goal is that young people are safe, heard, and capable of great things.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are now looking for an Operations Assistant to join us on a full-time, permanent basis, working up to 40 hours per week including at least one weekend day per week.
The Benefits
- Salary of £28,808 per annum
- 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service (pro rata)
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
This is a fantastic opportunity for a customer-focused individual to join our thriving organisation.
You’ll enjoy a role that puts you right at the heart of vibrant, outdoor venues, building confidence, customer service expertise, and operational skills in a fast-paced, public-facing environment where no two days feel the same.
Just as you support our lovely customers, we will support you with a welcoming team culture, ongoing learning opportunities, and the encouragement to grow your confidence and capabilities in a role where you’re truly valued.
So, if you’re looking for a role where people, place, and purpose come together, apply now and start your journey with The Royal Parks today!
The Role
As our Operations Assistant, you will support a seamless customer journey at the Hyde Park and The Regents Park Tennis venues, from arrival through to departure.
Acting as a first point of contact, you’ll engage with customers across our facilities, responding to enquiries, encouraging repeat bookings, and escalating complaints when needed, while consistently delivering a high standard of customer service.
You’ll also help maintain safe, well-managed venues by promoting positive customer behaviour, managing expectations around court usage, and supporting the procedures that keep day-to-day operations running smoothly.
Additionally, you will:
- Provide information about the surrounding park environment
- Process bookings for all visitors
- Handle tenders in line with financial policies
- Support the preparation of areas for activities and events
- Attend team briefings
- Follow safeguarding guidelines for children and adults at risk
About You
To be considered as an Operations Assistant, you will need:
- Excellent customer service skills and the ability to manage customers and resources to achieve smooth operations and a great customer experience
- Computer literacy, with the ability to use a variety of systems and MS Outlook, Word and basic Excel
- Excellent communication skills, along with the ability to effectively communicate with a range of audiences
- Organisation skills, with the ability to prioritise tasks simultaneously and perform effectively under pressure
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
Other organisations may call this role Customer Service Assistant, Leisure Assistant, Sports Facilities Assistant, Visitor Services Assistant, or Front of House Assistant.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you want to apply for the role of Operations Assistant, please apply via the button shown.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.

