Public facing jobs
Senior Administrator / Personal Assistant
We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.
£26,936.00- £35,000.00 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
- Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
- Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.
About you:
- An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
- Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
- Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.
What you'll bring:
Essential:
- Experience in a similar role.
- A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.
Desirable:
- Experience supporting Directors or senior leaders in a complex or regulated organisation.
- Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
- Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.
About us
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
The Head of Strategic Communications will lead strategic communications at ECU, building on our track record of shaping media narratives around the economy and working across multiple campaigns and programmes.
As our Head of Strategic Communications, you will devise and deliver impactful communications strategies to shape the way the UK media covers economic policy. You’ll help ensure that UK media debates are grounded in robust and innovative economic thinking and rise to the scale and urgency of current societal challenges.
If you believe that media and public debate on economics could be improved - and if you have the strategic communications track record to make that happen - then we would like to hear from you.
The client requests no contact from agencies or media sales.
Are you an experienced Development Executive looking to make a meaningful impact? Join the Gardens, Libraries and Museums (GLAM) team within Development and Alumni Engagement (DAE) at the University of Oxford to make a difference within a globally renowned institution.
About the Role
This is an opportunity to join Oxford’s DAE team and to make a significant contribution in support of the mission of one of the world’s leading universities.
The Development Executive is a professional fundraiser (ordinarily with some prior experience), with responsibility for devising, implementing, and collaborating on approaches to high-level philanthropic donors, and for working with DAE and academic colleagues to articulate cases for support, develop fundraising strategy and raise funds for priorities at the Ashmolean, Bodleian, Pitt Rivers Museum, Museum of Natural History, History of Science Museum and Botanic Garden and Arboretum.
Location: University Offices, Wellington Square, Oxford OX1 2JD / GLAM sites across Oxford.
Salary: Grade 7: annual progression from £39,424 - £47779 per annum, with a possible extension to £51,983 per year, including an Oxford University Weighting of £1,730 (pro rata)
Contract: Full Time (37.5 hours), Permanent
About Us
Spanning the historic streets of the “city of dreaming spires”, the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.
About You
Essential Criteria (See full list in the attached Job Description)
• Prior fundraising experience and direct involvement in securing major gifts
• An ability to think both strategically and tactically about the relations between potential donors and fund-raising goals
• Excellent communication skills
• Demonstrable ability to show highly nuanced sensitive and good judgement when working with key internal and external stakeholders
• The candidate must work well in a team
Application Process
To apply, please upload:
• A covering letter/supporting statement
• Your CV
• The details of two referees
The closing date for applications is 12 noon on 11 May 2026
Interviews will take place on 19 May 2026, and will be held face-to-face.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
Join Our Team: Volunteering Leader
We’re excited to welcome a new Volunteering Leader at our North West location
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway.
The Volunteering Leader will be based at Calveley, Tarporley Hub. Working along the Middlewich Branch, Llangollen and Shropshire Union Canals.
Role Overview
This is an exciting opportunity, which offers a great variety of activities and tasks from day to day. You will be the public face of the Trust, working extremely closely with volunteers and with members of the public who visit and use our waterways. Your work will be a combination of day-to-day routine tasks and more exciting and involved project work. You will lead volunteers and the team to enable them to work safely and efficiently and help to foster a safe, secure and vibrant waterway network, where visitors are delighted with their experience. The role includes leading and attending events to publicise the work of the trust, promote our activities and recruit new volunteers.
Key Responsibilities
- Working outside, undertake on-the-job organisation, control and leadership of volunteer groups, volunteer task days, volunteer lock keepers and our in-house team.
- Leading and attending events to publicise the work of the trust, promote our activities and recruit new volunteers.
- Delivering works planned to be conducted by our volunteer teams and our local team.
- Develop volunteering opportunities on our locks.
- Deliver training to volunteers in accordance with set standards
- Identify opportunities for volunteers and update records of work and time delivered
- Ensure all equipment (PPE, plant, materials etc.) are appropriate for the task, in good condition and are used correctly.
- Prepare appropriate safe systems of work, induct volunteers onsite and manage safe delivery.
- Support communication within the team including sharing relevant corporate messages and provide feedback from the volunteers to the Area Operations Manager in order to enhance the planning of works.
- Active involvement in the day-to-day tasks of the team and volunteers e.g. lock keeping, water control, vegetation management, small projects, planned maintenance and also actively assist the Area Operations Manager in the planning of tasks. Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.
- Delivering pre planned maintenance of structures and undertaking minor repairs as part of a small team.
- Recording works completed and celebrating volunteer contributions.
About you
We are looking for an organised, proactive, engaging volunteering leader to support the Area Operations Manager. You will provide guidance to a growing number of active volunteers and our in-house team that helps maintain, conserve and improve the environment and heritage of the waterway network for local communities and visitors to enjoy.
Skills & Qualifications
- Experience of working within relevant environment e.g. volunteering, environmental works, customer service operations or maintenance.
- Experience of leading a small team
- Great organisation and prioritising skills
- Effective and engaging communication skills
- Computer literate – with good knowledge of Microsoft Office package
- Full UK Driving licence essential
- You will need to be self-motivated, able to work flexible hours to meet volunteering and business needs and communicate well with customers, volunteers and staff at all levels.
Contact & Application
We encourage early applications as we may close the vacancy once we receive enough suitable candidates.
What We Offer
We offer an annual salary of £28,470. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Age UK is recruiting for an experienced Direct Marketing Manager (Acquisition) who understands multi-channel acquisition programmes and has a deep knowledge of face-to-face fundraising.
Face to face fundraising remains one of our essential supporter acquisition channels. When done well, it builds trust, sparks emotional connection and creates long term relationships that fund our vital services.
This is an exciting and critical role in Age UK's Individual Marketing team that will be responsible for the delivery of the Acquisition strategy and programme to recruit new financial supporters through creating exciting propositions that provide our target audiences with compelling reasons to donate.
Individual Marketing is a key component in Age UK's income generation strategy, with ambitious growth projected by 2030 - this role will be crucial for achieving this.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Demonstrate a solid foundation of experience within the Acquisition Direct Marketing discipline across offline and online channels with single and multiple product journeys. A, I
* Proven experience of recruiting new supporters via face-to-face campaigns A, I
* Proven financial planning experience, including reforecasting and budget-setting, with a history of strategic decision making when building forecasts A, I
* Experience of using data and insight to drive performance optimisation and improvement A, I
* Ability to manage several priorities within a fast-paced environment, working on several projects concurrently with many internal and external stakeholders, and the ability to ensure they are delivered on time and within budget. A, I
Skills and knowledge
* Clear communication and interpersonal skills, with the ability to work with people at all levels I
* Ability to work on own initiative as well as part of a team I
* Confident proactively finding solutions in complex situations, navigating different stakeholder needs and expectations I
* Highly organised and ability to manage a range of competing priorities at the same time I, T
* An understanding of acquisition programmes and how to reach and convert target audiences to provide the best lifetime value A, I
* Excellent project management skills A, I, T
* Strong numerical and analytical skills I, T
* Ability to critically assess concepts and copy based on fundraising best practice, in order to meet income targets A, I, T
* Proficient in the use of MS Office applications, particularly Excel and Word T
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of line management and performance management A, I
Skills and Knowledge
* Knowledge of the function of a Fundraising or Income Generation division, and the role of Individual Giving within this A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Lloyds Bank Foundation
Head of Public Affairs (Maternity Cover)
Starting Salary: £64,936 per annum (London-based)
Contract: Full-time, fixed-term contract (we are open to conversations about different ways of working - so please ask)
Location: London-based role with expectation of hybrid working from our London office
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is an exciting leadership opportunity to shape and lead the Foundation’s national public affairs and influencing work during a period of maternity cover, maintaining momentum and driving meaningful change in policy and practice.
As Head of Public Affairs, you will set direction for influencing activity across England and Wales, ensuring it is aligned to organisational priorities and continues to deliver impact. You will lead engagement with senior policymakers and political processes, acting as a credible and visible representative of the Foundation.
Working closely with colleagues, you will ensure that influencing activity remains informed by local insight and translated into clear national priorities. You will also contribute to organisational leadership, supporting strategic direction while leading a high-performing public affairs team through this period.
About You
We’re looking for an experienced and credible leader with a strong background in public affairs, policy, or influencing. You will bring a track record of delivering impact at national or regional level, alongside a strong understanding of the UK political landscape.
You will combine strategic thinking with practical delivery, with excellent relationship-building skills and experience of engaging senior stakeholders. You will be confident providing leadership and continuity in a fixed-term role. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Thursday 7th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Monday 18th May 2026
Second Interview: Monday 1st June 2026
We support small, local and specialist charities across England and Wales.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Grants and Outreach Officer, you will play a key role in driving Electrical Safety First’s mission to reduce deaths, injuries, and accidents caused by electricity, particularly for the most vulnerable in society.
You will help manage the Charity’s grant scheme programme, which distributes £1,000,000 annually to fund community-based initiatives that raise awareness of electrical safety and reduce risks for those who face the most danger. Through this, you will help empower local organisations to create tangible change in their communities.
In addition to helping administer the grant scheme, you’ll support the Charity’s outreach initiatives, working closely with the Senior Grants and Outreach Officer to identify opportunities to expand the charity’s reach and partnerships.
The charity’s outreach work goes beyond working with grant partners to maximise impact. It also involves identifying and developing partnerships with organisations that enable us to reach the most at-risk and hard-to-reach groups, working with them as trusted intermediaries, and supporting the development of longer-term, sustainable projects that deliver lasting impact.
This includes proactively engaging with grant recipients and partners, visiting funded projects to see first-hand the difference our work is making in educating people and saving lives, raising the profile of the charity, and ensuring outreach activity supports wider organisational objectives, including policy and public affairs priorities.
As this role sits within the Public Affairs and Policy team, there will be opportunities to connect grant and outreach work to the charity’s wider UK public affairs activity. This may include supporting work on key issues such as product safety, housing, and net zero, and occasional opportunities to support the team’s engagement with political stakeholders.
This is a unique opportunity to combine grant management and outreach, while gaining experience in public affairs, all with the goal of helping protect lives and making a real difference at a national and local level.
Working With Us
This is a hybrid role, with the office located in Borough, a short walk from London Bridge. There are expectations for travel around the UK as part of supporting grant recipients and outreach work.
Additional Information
Applications will close on 17th May, though please note that we may close the application sooner depending on the number of applications received, so we would encourage you to apply as soon as you are able.
Successful applicants will be contacted to arrange an interview, which will involve a task to be specified closer to the time. Unfortunately due to capacity, we will be unable to contact unsuccessful candidates.
Our Benefits
- 25 days’ holiday a year (plus bank and public holidays)
- Festive Break (Discretionary): Up to three extra paid days off between Christmas and New Year
- Employee assistance programme
- Employee discount platform
- Hybrid working
- Learning opportunities
- Life assurance
- Loyalty awards
- Workplace pension scheme
- Private medical insurance (Optional)
Use of Artificial Intelligence by candidates
We recognise that many candidates find Artificial Intelligence to be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please therefore do not solely rely on AI for your application.
Dedicated to reducing the number of injuries and deaths caused by electricity across the UK.
The client requests no contact from agencies or media sales.
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video
About the role
mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.
You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.
Key responsibilities include:
· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem
· Triaging, prioritising and responding to user queries efficiently
· Identifying and escalating high-risk, safeguarding or data protection issues
· Providing clear guidance to users, including those in complex or difficult situations
· Maintaining accurate records and ensuring enquiries are followed through to resolution
· Identifying trends or recurring issues to support service improvements
· Updating help content, guidance and internal documentation
· Working collaboratively with technical and programme teams
About you
You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.
You will have:
· Experience providing user support within digital or information-heavy environments
· Ability to recognise and manage sensitive or high-risk cases
· Knowledge of data protection principles in a support or case-handling setting
· Excellent written communication skills with a clear and empathetic approach
· Experience managing multiple enquiries and meeting deadlines
· Strong organisational skills and attention to detail
· Confidence working remotely within a collaborative team
Desirable:
· Experience using helpdesk systems such as Zendesk or Freshdesk
· Experience supporting digital platforms or public-facing services
· Experience contributing to user guidance or knowledge bases
· Interest in civic technology or public interest services
About mySociety
mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.
Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK with a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.
We are seeking a highly organised and proactive Administrator to play a central role in supporting the delivery of ADPH projects, networks, and events across the UK. This position is key to ensuring that all activity is recorded accurately, systems run smoothly, and members receive an exceptional level of support. Working closely with programme leads, you will contribute to the development and delivery of work programmes, maintain the membership database, and assist in the upkeep of internal systems.
You will work across the team to help plan, deliver, and evaluate projects, carrying out background research, analysing data, and coordinating smaller pieces of work independently. The role also involves organising meetings and events, both online and in person, facilitating smooth delivery and taking accurate minutes
A significant part of the role includes supporting our internal systems, particularly Salesforce and MS365. You will be expected to maintain user guides, support online member platforms, and help gather feedback to drive system improvements. Alongside this, you will contribute to internal and external communications, maintain data tracking for KPI reporting, and support ADPH’s regional networks.
This role requires excellent communication skills, strong attention to detail, and the ability to work independently as well as collaboratively. You should be confident using Microsoft Office applications and be experienced in administrative work with a positive attitude and willingness to learn
All applications must be accompanied by a covering letter outlining why you believe you are suitable for the role to be considered for interview.
The Association operates a hybrid working model and candidates are welcome from across the UK, however attendance at regular monthly meetings in London will be required, further details are available by contacting as below ahead of any application if required.
Closing date Thursday 30th April, 12 moon.
The client requests no contact from agencies or media sales.
Programme Manager – Financial Inclusion
Role Details & Staff Benefits
Salary: £40,000 gross per annum
Duration: Fixed-term contract until 31st March 2029
Hours: 0.8 – 1FTE (4 - 5 days per week)
Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events.
Job Description
Purpose of This Role:
This is an exciting opportunity to shape a new three-year programme focused on strengthening the financial wellbeing of people living with multiple long-term conditions. Enabled by recently announced funding from The Aviva Foundation, the role will lead the design and development of an initiative that equips link workers with the skills, confidence, and resources to address financial hardship as an integral part of their practice. The post will play a crucial role in advancing NASP’s strategic ambition to influence and embed social prescribing across local, national, and international contexts
This new role will lead the design, delivery, and evaluation of the three-year national programme, reporting to our Strategic Lead for Healthcare Integration & Neighbourhood Health to meet the programme priorities.
The postholder will work in close partnership with key stakeholders to co-produce and lead the programme’s learning content, oversee the national training rollout, and support pilot delivery in two Primary Care Network (PCN) sites. The role will be central to capturing, synthesising, and embedding learning through peer-learning networks, wider evaluation partnerships, and ongoing engagement with our funder. This will support continuous improvement, evidence-based practice, and the successful scaling of the programme -contributing to a more integrated approach to financial wellbeing through social prescribing services.
This role will sit within the Healthcare Integration Team and will work closely with colleagues across Evidence & Insights, International Social Prescribing, workforce developments and activity provider engagement.
This role requires strategic insight, programme delivery expertise, stakeholder management capabilities and an understanding of the role of social prescribing in tackling financial hardship.
Person Specification:
Essential
-
Strong programme and project management skills including the coordination of multiple workstreams
-
Experience in either designing, developing and/or delivering training or learning programmes, ideally for social prescribing or health audiences
-
Strong understanding of financial hardship and financial inclusion, including welfare benefits, advice models and their relationships to health inequalities
-
Experience working collaboratively with a range of stakeholders, including people with lived experience.
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Excellent communication, facilitation and relationships building skills
Desirable
-
Experience delivering national programmes end-to-end, including programme design, delivery, scaling and evaluation, with accountability for milestone, outcomes and KPIs
-
Experience of working in the financial advice sector, for example for organisations like Citizens Advice
-
Experience in writing funding applications and developing new donor relationships to secure new funds would be an advantage. Willingness to do so will be essential.
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Experience of monitoring policy & research and translating insight into programme learning and development
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Support or developing monitoring, evaluation and reporting processes including feedback from variety of stakeholders
-
Understanding of social prescribing workforce development needs, particularly in relation to financial inclusion
Skills & Attributes
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Commitment to improving financial wellbeing & health inequalities
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Ability to work independently with a high degree of autonomy
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Affinity with NASP’s values as defined in Our values - The National Academy for Social Prescribing | NASP
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Ability to prioritise work and be flexible in delivery
Responsibilities:
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Lead the design and delivery of the national programme, shaping its structure and delivery mechanisms, ensuring milestones, KPIs and outcomes are met
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Shape the programme’s learning model, support mechanisms and partnership approach, ensuring clarity of purpose and adaptability across various social prescribing models
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Convene and work collaboratively with link workers, VCFSE partners, health system stakeholders and people with lived experience to co-produce programme content and learning materials to support with both the design and reach of the learning materials
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Ensure training content aligns with current legislation and ongoing national updates on legislation and reforms, for e.g disability benefit changes & cost of living support
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Lead the national scaling of the learning offer, capturing insights and impacts for wider dissemination.
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Monitor relevant policy, research, and sector developments related to financial wellbeing, health inequalities and translate insights into programme improvements
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Build and maintain strong relationships with a wide range of key stakeholders across health, VCSE and professional networks to support both design and reach of the programme
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Convene regional communities of practice to support peer learning, reflection and knowledge exchange among practitioners and system leaders
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Engage with policymakers, national networks and others to maximise programme’s influence and reach
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Work in partnership with internal and external stakeholders to develop evaluation tools and feedback frameworks, aligned with KPI reporting requirements
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Work with NASP evidence colleagues to prepare national reports and final evaluation outputs
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Work across NASP to ensure the programme aligns with and strengths wider health integration activity
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Co-develop a long-term sustainability and hosting model for training materials aligned with NASP’s emerging SPLW support offer
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Ensure the patient voice is present across the programme, particularly when considering how the programme supports those facing inequalities
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Support and inform the development of NASPs wider workstreams and the implementation of its strategy
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Champion NASP’s role in building an integrated and effective social prescribing system and local, regional and national levels
Reporting To: Strategic Lead for Healthcare Integration & Neighbourhood Health
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.
The client requests no contact from agencies or media sales.
Interim CEO
6 Months Fixed Term Contract (Maternity Cover)
This post is restricted to women under schedule 9, Part 1 of the Equality Act 2010
Candidate Pack
Dear Candidate,
Thank you for your interest in the role of Interim CEO for Kent Sexual Assault & Abuse Service (KSAAS). This is a 6-month fixed term post to cover maternity leave.
KSAAS (formerly East Kent Rape Crisis Centre) has offered sexual violence services in East Kent since 1993 and we offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence at any time in their lives of in Kent & Medway . KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved By Rape Crisis England & Wales, demonstrating the consistent, high-quality services that we offer to our survivors.
KSAAS operates Independent Sexual Violence Advisors (ISVA) services and joint ISVA and Independent Domestic Violence Advisors (IDVA) services for those experiencing sexual violence alongside domestic abuse. We also offer trauma focused therapeutic counselling services for children, adolescents and adults and these services are accessible through various hubs across Kent & Medway. Peer support groups and family advocacy services are available to support families when there has been an occurrence of sexual abuse experienced by one or more family members and our services are supported and informed by the ‘Kick Back’ group, who are survivors of sexual violence who offer help, support and advice to other survivors and inform our service development. We also have a range of volunteers who support us with various aspects of the service provision.
In addition to providing support and therapeutic services, a key function of the organisation is to robustly challenge the societal values, beliefs and behaviour which contribute to sexual violence, through proactive projects that aim to raise awareness, delivery of information sessions in educational institutions, delivery of NOCN accredited Rape and Sexual Abuse training, ongoing activism, challenging attitudes we encounter as part of our work with survivors, focused campaigns and participation in research focused on sexual violence.
In the last year, we worked with > 6000 survivors in our face-to-face services and specialist sexual violence Helpline service and in April 2026 we extended our provision and scope and have been commissioned to be the main provider of ISVA and Therapeutic Support services across Kent & Medway, funded by the Police & Crime Commissioner.
We are looking for an inspiring, motivated and innovative woman who is driven by feminist values to be the figurehead of our organisation, providing empowering leadership to the team, strategic oversight of the organisation and to ensure an outstanding service for all survivors of sexual violence. Note that this post is restricted to women under Schedule 9, Part 1, of the Equality Act 2010.
Shauna McCusker
Chair of Trustees
Kent Sexual Assault & Abuse Service
Role Details
Salary:
£50,000 (Pro Rata), 0.8 FTE Contract
Base:
Canterbury (Travel to Other Sites Will Be Required)
Contract:
0.8 FTE (30 Hours Per Week): 6 Months Fixed Term Contract On Occasion This Will Include Out Of Hours Meetings
Benefits:
3% Pension Contribution
Employee Discounts Scheme
28 days annual leave plus bank holidays (pro rata)
Employee Assistance Programme
Flexible Working Negotiable
Requirements:
Right to work in the UK
An enhanced DBS Check (Carried out through KSAAS) Full UK Driving Licence & Use of Own Car
Responsible To: Chair of Trustees
Main Purpose of The Role
The CEO is the figurehead of KSAAS and has overall responsibility for the management and performance of the service and strategic development and growth of KSAAS in collaboration with the core team, key stakeholders, Board of Trustees and survivors. The overarching duties and responsibilities of the CEO is responsible for the following:
• Strategic feminist leadership of the organisation & staff
• Management of human resources and physical estate
• Direct and manage fundraising & finances
• Act as the primary public representative locally, regionally and nationally.
• Advocate for survivors of sexual assault or abuse and challenge societal attitudes that perpetuate sexual violence
• Line management of management team
• Working collaboratively with the Board of Trustees
At KSAAS, the CEO is supported by the ISVA Service Lead, the Therapeutic Service Lead, the Operations Manager, the Finance Manager and Board of Trustees.
About KSAAS
Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.
Our Vision
KSAAS’s vision is to create a community where everyone is free from all forms of sexual violence and to achieve this within a feminist, equalities and human rights framework. We aim to provide help, hope and healing to all those impacted by sexual violence and cultivate a safe, non-violent community.
Our Mission
It is our mission to:
• Respond to and promote the needs of those who have suffered sexual violence through the empowerment feminist model of work
• Reduce the impact of sexual violence by supporting, educating, informing and advocating for all survivors
• Challenge oppression in all forms
• Challenge societal attitudes that condone and collude with sexual violence
Job Title: Chief Executive Officer Responsible To: Board of Trustees
Main Responsibilities of Post:
Strategic Leadership
• Develop an in-depth understanding of the issues faced by women and girls who are subjected violence and the staff who support them within the service
• Develop an in-depth understanding of local, regional and national agendas regarding sexual violence against women and girls within the service
• Review the aims, vision and mission of the organisation in collaboration with our survivors, staff, board of trustees, business partners & umbrella organisations
• Work collaboratively with the board of trustees, business partners, staff and service users to develop evidence based strategic priorities for the service and a rigorous business plan that addresses key priorities
• Lead, motivate and encourage the KSAAS staff team to provide excellent services in support of the strategic plan
• Be the leading voice of KSAAS locally, regionally and nationally, ensuring that KSAAS and its mission, campaigns, and services are consistently presented in a strong, positive image for the benefit of survivors of sexual assault and abuse.
• Consult widely and draw on expertise within the organisation and externally to KSAAS for the visioning of evidence based and innovative sexual violence services for children, young people and adults across Kent & Medway
Finance and Funding
• Manage the KSAAS fundraising strategy in collaboration with the management team and board of trustees
• Oversee fundraisers to identify, diversify and secure fundraising opportunities to ensure the financial health of the organisation
• Sit on the finance committee to ensure effective financial management and reporting
• Manage relationships with key funders and ensure that all contractual obligations to funders are met
• Provide effective oversight and reporting of the finances and budgets to the board of trustees and funders and ensure the financial sustainability of theorganisation
Partnership and Communication
• Represent the voices of survivors of sexual violence at key strategic meetings
• Ensure effective communication of information from KSAAS to all key internal and external partners
• Develop and broker regional and local partnerships to ensure KSAAS pushes boundaries, maintains excellent working partnerships and ultimately improves services for victims of sexual violence and abuse in Kent
• Promote public awareness about sexual violence through social media and deliver talks and presentations and broadcasts as necessary.
• Keep up to date and informed about local, regional and national agendas, ensuring that KSAAS can respond to trends effectively as they emerge.
• Maintain a high quality collaborative working partnership with Rape Crisis England and Wales and work with other rape crisis centres as necessary.
• To be an effective public speaker with the ability to influence.
Management, Resources and Policy
• Empower staff within the organisation through proactive and inspiring line management processes, catering for diversity through a range of different approaches.
• Develop the leadership team within KSAAS and work collaboratively with them to meet the vision and mission of the service.
• Have overall responsibility for the fair recruitment, management and development of employees and volunteers and the effective management of external contractors and service providers.
• Be the key point of contact for our Human Resources Provider and ensure that all policies and procedures are up to date and appropriately communicated and implemented throughout KSAAS.
• Ensure effective monitoring and evaluation systems are in place that reflect best practice across all aspects of the organisation’s operation enabling review and development ofservices.
Legality and Governance
• Accountable for organisational compliance with general legal obligations, Charity Commission regulations, membership obligations & safeguarding responsibilities.
• Responsible for keeping the Board of Trustees up to date with accurate information to enable them to fulfil their roles.
• Provision of appropriate and timely reports to the Board ofTrustees.
• Responsible for ensuring the health and safety of all staff, volunteers and service users within KSAAS.
• Engage with own line management, supervision, training, personal development & wellbeing, using opportunities provided by KSAAS to do so.
• To carry out any further work that is reasonably in line with thisposition.
To be eligible for this role, you need to evidence the following knowledge, skills and experience, at least in part:
• A successful track record of leadership within an organisation of comparable complexity or across a significant area of work, including strategic, financial and operational planning.
• Experience of successful financial management of a complex budget and oversight of income generation from a variety of sources.
• A track record of successfully managing and leading people who work across a range of sites and an understanding of the challenges faced by staff working with sexual violence survivors
• Ability to think innovatively, take measured risks and manage an organisation and staff through period of significant change
• Experience of developing & maintaining effective networks with local government, statutory and other voluntary organisations.
• Experience of successful partnership working, such as developing and maintaining relationships with a range of organisations and funders.
• Experience at senior level of successful financial management, including responsibility for significant complex budgets.
• Experience of working with a variety of media to successfully promote an organisation or issue.
• An understanding of the gendered nature of sexual violence and abuse, its causes and consequences and commitment to challenging injustice, violence and abuse, stereotyping, prejudice, discrimination and bias in a non-confrontational way, aligned to the values of the organisation.
• Experience of managing support services and a clear understanding of trauma and vicarious trauma and appropriate wellbeing strategies.
• Sound knowledge of the charitable sector and working collaboratively with a Board of Trustees
• An understanding of trauma informed care / service provision and the challenges associated with such services
• Excellent communication skills and experience of communicating complex information in a range of ways to a range of audiences
• Excellent organisational skills and an ability to prioritise and manage competing demands
• Commitment to self-development, self-reflection and personal wellbeing
• Able to travel & work between sites across Kent when needed
• Formal qualifications, such as university level qualifications, professional qualifications, therapeutic qualifications and / or leadership / management / coaching qualifications would be an advantage.
• Able to work independently, in close teams and across services
• Demonstrates resilience, courage and bravery when facing challenges • Demonstrates excellent communication skills and public presentation skills
• Excellent organisational and time management skills.
How To Apply
KSAAS values diversity and welcomes applications from people from all sections of the community, especially from minoritised groups. To apply for this role, please email a detailed CV along with a supporting statement to the Chair of Trustees Shauna McCusker. The deadline for applications is midnight on Sunday 3rd May 2026. The supporting statement should demonstrate how you meet the candidate profile and should be no more the 4 A4 pages. All applications will be acknowledged and responded to by 2pm on Mon 4th May 2026 and interviews will take place on Wednesday 6th May 2026 in person in Canterbury (reasonable adjustments can be made on request). If you have any questions or require support with any part of the process, please contact Shauna McCusker. We value every application, thank you for your time, effort and interest. Good luck.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an organised, proactive and community-minded Project Officer to join our small and supportive team. This is a genuinely varied role, spanning project delivery and network development as well as operational support for our growing OxFarmToFork food hub. It’s a great opportunity for someone who enjoys working across different kinds of tasks and wants to contribute to real change in the Oxfordshire food system.
The role is 0.8 FTE and can be worked flexibly across the week. Full-time is available if preferred. We encourage interested candidates to discuss working arrangements that suit their needs. The successful candidate will ideally be based within Oxfordshire and able to work from our Oxford office on a Wednesday, our team day.
What You’ll Be Doing
Project Support (approx. 1.5 days/week)
Working closely with the Project and Comms Leads, you’ll support the delivery of GFO’s local projects and public-facing campaigns. This includes contributing to initiatives such as the Great Big Green Lunch, and the WISH initiative with our partners at Cherwell Collective, a groundbreaking project that empowers the community to build more sustainable daily habits, including reducing food waste. You’ll help coordinate activity, track progress, and make sure things run smoothly from planning through to delivery.
Organisational Development (approx. 1.5 days/week)
You’ll steward GFO’s member network, nurturing robust community and connections. This means attending events, visiting network members and community food groups, and making sure GFO remains well-connected and able to support the people and organisations it works with.
You’ll also work with the CEO on opportunity horizon scanning: helping to identify income prospects, partnerships, and strategic developments relevant to GFO’s mission, and keeping track of these in a structured and accessible way.
OxFarmToFork Operations (approx. 1 day/week)
GFO hosts OxFarmToFork, an exciting local food project and the UK’s first regenerative B2B online marketplace, connecting agroecological growers with buyers in local institutions such as Oxford University colleges. You’ll provide the weekly operational backbone that keeps it running: managing the online marketplace platform (Tream), coordinating with producers and buyers around weekly market cycles and deliveries and supporting the onboarding of new producers and buyers. It’s hands-on work that sits at the heart of a genuinely innovative local food project.
What You’ll Bring
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Experience of project coordination or support, in any sector – non-profit, community, food, or otherwise.
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Strong organisational skills and the ability to juggle a range of tasks.
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Confidence engaging with a wide variety of people, from community food groups to institutional procurement teams.
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A methodical approach to admin and data – comfortable with spreadsheets, invoicing processes, and keeping accurate records.
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Good written and verbal communication skills, with the ability to share updates clearly and promptly.
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A proactive mindset: you spot what needs doing and get on with it.
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Genuine interest in food sustainability, community development, or the local food economy.
We’re a small team and we value warmth, reliability, and a willingness to muck in. If you don’t tick every box above but feel the role is a good fit for your skills and experience, we’d still love to hear from you – particularly from candidates with a range of lived experiences.
Good Food Oxfordshire is a dynamic, non-profit organisation working to create a fair, healthy and sustainable food system for everyone in Oxfordshire.
The client requests no contact from agencies or media sales.
Who we are
Safe and Sound is a well-established Derby-based charity supporting vulnerable children and young people affected by exploitation and risk across the city and county. For over two decades, we have worked to prevent, support and help rebuild lives to a point where we are no longer needed, no matter how long that takes. We do this work by working in engaging local communities to deliver education, intervention and recovery services that change lives.
Following a period of significant development, including the successful merger with another local charity and investment in our facilities, we are now entering a period of consolidation. This is a moment to build on strong foundations and ensure long-term sustainability.
About the role
We are seeking a Chief Executive who can lead Safe and Sound through its next phase with confidence, creativity and purpose.
This is a broad and visible leadership role, combining strategic oversight with hands-on engagement. You will:
- Provide overall leadership to the organisation, ensuring high-quality delivery and strong outcomes for young people.
- Lead on income generation, developing sustainable funding streams and building relationships with key funders.
- Act as the public face of the charity, representing Safe and Sound across Derby’s business, public and voluntary sectors.
- Support and develop a committed staff team, fostering a positive and high-performing culture.
- Ensure the organisation remains responsive to emerging risks, including evolving challenges facing young people
Who we are looking for
We are looking for a values-led leader who can combine strong operational leadership with a confident and credible external presence.
You may be an existing CEO or a senior leader ready to step into your first chief executive role.
We are particularly interested in candidates who can demonstrate:
- The ability to lead and inspire teams in complex, people-focused environments.
- Experience of securing income and building sustainable funding models.
- Strong relationship-building skills, with the confidence to represent an organisation publicly.
- Sound understanding of governance, safeguarding and organisational risk.
A strong connection to Derby or the ability to quickly build credibility and networks locally will be important. This is not a remote role; you will need to be visible, present and embedded in the community.
Why join Safe and Sound
This is an opportunity to lead a respected and impactful organisation at a genuinely positive moment.
As our Chief Executive, you can expect:
- A financially stable charity with strong governance.
- A committed and experienced team of staff and volunteers.
- Established partnerships and a recognised local profile.
- The space to shape the next chapter while building on existing success.
Most importantly, you will have the opportunity to make a lasting difference to the lives of vulnerable young people across Derby.
Applications for this role close at 9 a.m. Friday 22nd May.
For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.
JOB TITLE: Campaign Manager
CONTRACT: Permanent, Part Time (21 hours per week)
*Working pattern to be discussed and agreed
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Income Generation and Engagement
LOCATION: RLSS UK Head Office, Worcester/Hybrid
REPORTS TO: Senior Head of Communications and Marketing
SALARY: £33,504.00 (Grade C) *Pro-rata for Part Time Hours
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning.
JOB PURPOSE
The Campaign Manager will lead RLSS UK’s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water.
Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people.
This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland.
ROLE OVERVIEW
From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you’ll be a key player in shaping how RLSS UK and our work are seen by the public and partners.
You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK’s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate.
You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings.
KEY TASKS AND RESPONSIBILITIES
Campaign Leadership
- Lead, develop, and deliver RLSS UK’s major national public campaigns, including:
- Drowning Prevention Week
- Don’t Drink and Drown
- Splash Safely at Home
- Project manage the end-to-end‑ delivery of multichannel campaigns (digital, print, PR, in-person events,‑ and partner channels).
- Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning.
- Support public-facing communications for policy and public affairs, including web, email, and social channels.
- Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate.
- Develop end‑to‑end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long‑term impact.
- Work proactively across internal directorates to co‑create and deliver campaigns that maximise reach, effectiveness, and impact.
- Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact.
- Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs.
Creative Development & Content
- Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines.
- Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets.
- Drive user‑generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives.
Partnerships & Collaboration
- Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact.
- Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement.
- Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign.
Delivery & Campaign Operations
- Oversee campaign production schedules, asset development, and delivery across all channels.
- Maintain campaign budgets and align spending with goals.
- Develop and maintain campaign‑specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences.
- Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity.
- Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK’s strategic priorities.
- Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch.
Evaluation & Reporting
- Set clear campaign KPIs and monitor performance using robust, insight-driven metrics.
- Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk.
- Complete post‑campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns.
- Use campaign evaluations, performance data, and insight to drive measurable year‑on‑year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- To demonstrate and uphold the Society’s values and behavioural standards at all times.
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Proven experience in delivering multi-channel public campaigns
- Strong project management skills
- Ability to analyse insight and use data and evidence to translate learning into a campaign strategy
- Excellent written and verbal communication skills
- Ability to collaborate across teams and with external partners
- Experience managing content development
- Understanding of how campaigns influence behaviour and public awareness
- Ability to create simple, compelling messaging and narratives from complex information
- Budget management experience
Desirable Relevant Experience, Skills and/or Aptitudes
- Experience of behaviour change campaigns
- Experience working with education charities, emergency services, or safety organisations
- Experience developing campaigns involving lived experience
- Ability to work collaboratively with senior stakeholders and celebrities
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team
Closing Date – 11.59pm, Wednesday 13 May 2026
Interview Date – Thursday 21 and Friday 22 May 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Help tackle loneliness among older people in care homes
Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedfordshire exists to change that.
Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedford and the surrounding area.
We are now looking for a Manager to lead the charity through a period of growth and transition – expanding our reach, strengthening our team, improving our delivery whilst building a sustainable future.
About Friends for Life Bedfordshire
We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.
Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.
The Role
This is a leadership role responsible for the overall management, performance and development of the charity.
You will lead a small team which includes specialist leads responsible for fundraising, volunteer management, and marketing & partnerships.
Your role is to set direction for the team to deliver the charity’s strategy and business plan, aligning priorities and creating the conditions for the team to succeed.
You will also act as the public face of Friends for Life, working closely with the Board of Trustees. Whilst we are small charity and this is a hands-on leadership role, success will come from enabling others, not by doing everything yourself.
Key Responsibilities
Management of the Charity
- Lead the day-to-day running of the charity and the delivery of its business plan
- Work with Trustees to shape and implement plans for development, sustainability and impact
- As a member of the Board, contribute to the wider governance of the charity
Management of People
- Lead and develop a team of 5 part-time staff, including functional leads for fundraising, volunteer management, and marketing/partnerships
- Set clear priorities, objectives and accountability across the team
- Support and challenge team members to deliver against ambitious targets
· Rebuild and stabilise the team following a period of transition
Operational Management
- Ensure effective delivery of the befriending and activity programmes
- Drive growth in the number of residents supported by scaling volunteer recruitment and engagement
- Use digital tools and services to improve the quality and efficiency of service delivery
- Ensure services remain high-quality, safe and responsive to need, whilst complying with legislation and safeguarding requirements
Management of Fundraising
- Ensure effective delivery of fundraising strategy
- Support the development of new income streams including community fundraising, individual giving and partnerships
- Ensure income targets are met and funding relationships are effectively managed
Management of Partnerships & Profile
- Build and maintain relationships with care homes, other partners and stakeholders
- Raise the profile of the charity through external engagement, advocacy and partnerships
Financial Management & Governance
- Oversee budgets and ensure effective financial management
- Work with the Treasurer and Board on financial planning, risk and compliance
- Ensure safeguarding, governance and regulatory requirements are met
About You
We are looking for a strong people leader who can bring clarity, structure and momentum to a small but ambitious charity.
You will likely bring:
Experience
- Experience in a management role, ideally in a charity, community or care setting
- Experience leading and developing teams, including through change or growth
- Experience overseeing service delivery, process improvement and organisational performance
- Experience of fundraising, income generation or partnership development (at a strategic level)
- Financial and budget management experience
Skills & Attributes
- Strong people management skills—you know how to get the best out of both staff and volunteers
- Ability to set direction and hold others accountable for delivery
- Ability to work co-operatively with the Board of trustees, playing an active role in the governance of the charity, and ensuring alignment between strategy and operations
- Organised and outcome-focused, able to prioritise in a resource-constrained environment to maximise positive impacts for our beneficiaries
- Confident in the use of digital tools and technologies to improve performance
- Confident communicator, able to represent the charity externally and build strong relationships with partners and funders
- Resilient and comfortable in leading change and managing ambiguity
- Empathy and understanding of the challenges facing older people in care homes
- Commitment to safeguarding, equality, diversity and inclusion
Experience working with trustees, knowledge of charity governance or experience in services for older people would be an advantage.
What We Offer
- £40, 930 per annum (£22,921 pro rata for 21 hours a week)
- Employer Pension
- Flexible and Hybrid working
- A supportive and passionate team of staff, volunteers and trustees
- The chance to transform the lives of care home residents every single week
How to Apply
Please submit your CV and a short covering statement outlining how your experience aligns with the position.
Selection will be via an interview.
Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.
Finally, the role is subject to an Enhanced DBS check.
Closing date is Friday 1 May 2026.
The client requests no contact from agencies or media sales.