8 Public relations lead volunteer volunteer roles in Manchester

Do you want to use your financial expertise to make a real difference to people’s lives?

Mental health affects all of us — yet for too many people, financial circumstances can stand between them and the support they need. At FreshStart, we believe everyone should have access to safe, professional and affordable therapy, whatever their circumstances.

FreshStart Psychotherapy C.I.C. is seeking a Treasurer and Director to join our Board and help guide the financial sustainability and growth of our organisation. This is an exciting opportunity to play a key role in a passionate, community-focused organisation with a simple but powerful mission: to make high-quality psychotherapy available to people on low incomes who might otherwise be unable to afford it.

Treasurer Role Description

Purpose of the Role

To maintain effective financial oversight of FreshStart Psychotherapy C.I.C., ensuring financial sustainability, sound governance, and compliance with all relevant financial and regulatory requirements.

The Treasurer will provide financial leadership to the Board and support informed decision-making that enables the organisation to achieve its mission and strategic objectives.

Key Responsibilities

1. Strategic Leadership

• Contribute actively to the development and implementation of the organisation's strategy.
• Advise the Board on the financial implications of strategic decisions.
• Support sustainable growth and long-term financial planning.
• Help identify opportunities for funding diversification and organisational development.

2. Financial Oversight

• Ensure the Board receives clear, accurate, and timely financial information.
• Monitor the financial health and sustainability of the organisation.
• Review management accounts, budgets, cash flow forecasts, and annual financial statements.
• Ensure appropriate financial controls, policies, and procedures are in place and regularly reviewed.
• Oversee the preparation and filing of statutory accounts and financial returns.
• Support the development and monitoring of reserves and risk management policies.
• Work closely with any external accountants, auditors, or financial advisers as required.

3. Governance and Compliance

• Ensure the Board understands and fulfils its financial responsibilities.
• Support compliance with relevant regulatory, legal, and reporting requirements.
• Promote good governance and transparency across the organisation.
• Contribute to risk management and financial decision-making.

General Responsibilities of a Director

In addition to the Treasurer responsibilities, all Directors are expected to:

• Contribute actively to setting the organisation's strategic direction.
• Ensure the organisation remains focused on its mission and objectives.
• Safeguard the organisation's reputation, values, and resources.
• Monitor organisational performance and impact.
• Ensure resources are used effectively and responsibly.
• Act in the best interests of FreshStart Psychotherapy C.I.C. and its beneficiaries.
• Declare and manage any conflicts of interest.
• Participate in Board meetings and relevant working groups.
• Stay informed about developments affecting mental health services, the voluntary sector, and community wellbeing.

Person Specification

We are particularly interested in hearing from individuals who have:

Essential

• A recognised accountancy qualification or equivalent financial expertise.
• Experience in financial management, accounting, audit, or financial governance.
• Strong analytical and strategic thinking skills.
• The ability to communicate financial information clearly to non-financial colleagues.
• A commitment to the mission of improving access to mental health support.

Desirable

• Experience of charity, CIC, voluntary sector, or healthcare governance.
• Knowledge of fundraising, grant funding, or social enterprise finance.
• Previous board or trustee experience.
• An interest in mental health, wellbeing, and reducing barriers to accessing support.

Who We Are

Tell My Truth and Shame the Devil C.I.C. (TMTSD) is a survivor-led organisation being established to create a platform for truth-telling, accountability, community healing and meaningful social change.

Our work centres the voices and experiences of people who have historically been ignored, silenced or left behind by existing systems.

TMTSD is a developing podcast and documentary storytelling platform designed to create space for real human experiences — particularly stories connected to childhood sexual abuse, adverse childhood experiences, survival, resilience and social neglect.

However, TMTSD is intended to become more than a storytelling organisation.

It is being developed as one of the organisations through which a much broader vision can be explored, developed and ultimately brought into reality.

TMTSD is a sister organisation of The SHG Family Group Corp, which is being established as a long-term innovation, creativity and closed-membership ecosystem focused on addressing significant social and economic challenges through technology, education, social infrastructure, sustainable enterprise and international collaboration.

SHG's long-term vision includes the development of interconnected initiatives across areas such as:

• Renewable Energy
• AI/Social/Community Housing
• Artificial Intelligence
• Education
• Cybersecurity
• Healthcare & Family Wellness
• Economic Development
• International Development
• Social Infrastructure
• Public-Private Partnerships
• Emerging Technologies
• Other strategically important sectors

The ambition is not simply to create individual projects.

It is to develop interconnected systems, organisations and initiatives capable of creating sustainable economic and social opportunity while improving quality of life — particularly for young people and communities across the Global South.

The Opportunity

We are seeking an exceptional Founding Director / Political Affairs Strategist to establish and lead the Political Intelligence Strategic Relations and Partnerships function within Tell My Truth and Shame the Devil C.I.C.

This is one of the most strategically important founding positions within the organisation.

The purpose of this department is to help move the SHG vision from concept to reality.

Many of the initiatives being contemplated within the SHG ecosystem will ultimately require relationships with:

• National governments
• Government ministries
• Local and regional authorities
• Public bodies
• Regulators
• International organisations
• Development institutions
• Universities and research institutions
• Major corporations
• Foundations
• Strategic investors
• Public-private partnership bodies
• International development organisations
• Other major institutional stakeholders

The Political Affairs function will therefore serve as a strategic bridge between SHG's ambitions and the institutions capable of helping those ambitions become real-world programmes, partnerships and infrastructure.

We are looking for someone capable of building that bridge.

Your Mission

Your central mission will be:

Build the Political Intelligence Strategic Relations and Partnerships (P.I.S.R.P) function within TMTSD into a capability that helps turn SHG's strategic initiatives and long-term vision into credible government, institutional and international partnerships.

You will help establish the relationships, strategies, structures and institutional pathways required for SHG's initiatives to progress from ideas and concepts into viable programmes, organisations, partnerships and real-world projects.

This means understanding not only how governments work, but also:

who needs to be involved, why they would become involved, what value SHG can provide, what conditions need to exist for collaboration, and how an initial relationship can develop into a meaningful long-term institutional partnership.

Your Role as Founding Director

You will become the founding architect of TMTSD's P.I.S.R.P function.

Your role will include determining:

• Which countries should be prioritised.
• Which government sectors are strategically relevant.
• Which ministries, departments and public bodies should be engaged.
• Which international institutions should be approached.
• Which SHG initiatives are ready for government engagement.
• Which initiatives require further development before approaching government.
• What SHG's government proposition should be.
• What value SHG can credibly offer governments and institutions.
• Which relationships should be developed.
• Which relationships should be escalated to senior leadership.
• What constitutes a qualified government opportunity.
• How government engagement should be structured.
• How government relationships should be maintained.
• How government intelligence should flow through SHG.
• What future international Political Affairs offices should look like.
• What type of people should eventually represent SHG in different countries and regions.

Your Strategic Mandate

You will be given the following founding mandate:

"Establish the P.I.S.R.P function within Tell My Truth and Shame the Devil C.I.C. and build the institutional pathways through which SHG's strategic initiatives can become reality."

The objective is to create a department capable of looking at an SHG initiative and asking:

What would it take to make this real?

Then determining:

• Which country?
• Which government?
• Which ministry?
• Which public institution?
• Which strategic partners?
• Which policy environment?
• Which regulatory requirements?
• Which funding mechanisms?
• Which institutional relationships?
• Which political and governmental stakeholders?
• Which sequence of engagement?
• Which leadership involvement?
• Which risks?
• Which opportunities?

The department should ultimately become the function that can say:

"This is how we take an SHG initiative from concept to institutional reality."

Core Responsibilities

The Founding Director will be responsible for building the function from the ground up, including:

Government Strategy

• Develop TMTSD/SHG's government-affairs strategy.
• Establish government-engagement principles and protocols.
• Develop country and jurisdiction prioritisation frameworks.
• Identify government sectors relevant to SHG initiatives.
• Monitor political, governmental, policy and regulatory developments.
• Provide strategic government-affairs intelligence to SHG leadership.

What We Are Looking For

We are not primarily looking for someone with a political science degree.

We are looking for someone who has actually operated around government, institutions and senior decision-makers.

Ideally, your career will include experience across combinations of:

• Government Affairs
• Public Affairs
• Government Relations
• Public Policy
• International Development
• Public-Sector Partnerships
• Diplomacy
• Government Contracting
• Ministerial or Government Offices
• International Organisations
• Regulatory Affairs
• Institutional Partnerships
• Major Corporations dealing with Government
• Strategic Stakeholder Engagement

Experience operating across multiple countries, jurisdictions or political systems would be particularly valuable.

Qualifications / Experience

Ideally, you will have:

• 5+ years' experience in government affairs, public affairs, government relations, policy, diplomacy, international development, public-sector partnerships or a closely related field.
• Demonstrable experience engaging with government departments, ministries, public bodies, senior officials or institutional decision-makers.
• Strong understanding of political and governmental systems.
• Strong stakeholder-management capabilities.
• Strong strategic-thinking ability.
• Excellent written and verbal communication skills.
• Experience developing senior institutional relationships.
• Strong political and institutional judgement.
• Understanding of ethical government engagement and compliance boundaries.
• Ability to operate across cultures and jurisdictions.
• Ability to work independently and build a new function from the ground up.

Exceptional candidates may be considered with a different combination of experience where they demonstrate significant government, institutional or strategic capability.

The Person We Are Looking For

You understand that government affairs is not simply about knowing politicians.

It is about understanding systems.

You understand the difference between:

an introduction → a relationship → an opportunity → a partnership → an institutional programme.

You know how to navigate complex organisations. You know how to identify who actually matters within an institution. You can build credibility with senior stakeholders. You are politically aware without being politically partisan. You understand discretion, integrity and confidentiality. You are diplomatic without being passive. You are strategic without losing sight of execution.

You can take an ambitious idea and begin asking the practical institutional questions required to make it real.

You are comfortable with uncertainty. You enjoy building things that do not yet exist.

You think internationally. You think in decades rather than months. You care about creating meaningful social and economic impact. And importantly:

You want to build a function, not simply occupy a position.

The Founding Leadership Opportunity

This position is initially offered as an unpaid volunteer/member founding leadership opportunity during Phase 1.

The intention is to build the function alongside the organisation rather than create a permanent unpaid executive position.

As TMTSD and the wider SHG ecosystem develop, secure funding, establish operational entities and generate sustainable economic activity, appropriate paid executive positions will be created subject to organisational growth, governance, funding and operational requirements.

The successful Founding Director will therefore have the opportunity to help design the function they may ultimately lead.

To Apply

Please send:

• Your CV, portfolio or LinkedIn profile, if available.
• A short introduction about yourself.
• A summary of your government, public-affairs, policy or institutional experience.

We are particularly interested in understanding what you have actually done, the environments in which you have operated, the complexity of the relationships you have managed, and how you think strategically.

United Nations CSO, Centre for Big Synergy, reaches over 250M in over 120 countries. 

Volunteer Media correspondents (Campaigns) will be leading and supporting Centre for Big Synergy’s (CBS) SDG campaigns and events by capturing and sharing impactful stories and features across its communication channels, reaching millions.

What will you be doing?

Working closely with relevant campaigns or events team leadership and other volunteers of CBS, the Media Correspondents will interview members of public, campaign stakeholders, special guests, celebrities, leaders in policy, business and media , produce high‑quality audio‑visual content, and manage digital publications, helping to strengthen awareness, engagement, and visibility for our organisation’s mission and project outcomes.

Correspondents will be engaging with campaigns such as below and more

A. Big Syn International Film Festival 

B. Talk climate, not just weather 

Correspondents will play a key role in shaping and sharing the stories behind our sustainability initiatives. Your responsibilities will include:

• Working alone or in pairs; introduce campaigns to stakeholders/public, research, plan, compose and execute interviews and features (text, audio, video as applicable) 
• Conducting interviews with project leads, community members, partners, special guests, advisors and beneficiaries; for public events, public engagement, award ceremonies, campaigns
• Recording high‑quality audio and video content in the field (public places) or remotely.
• Editing interviews and project footage into clear, engaging, and professional media outputs.
• Creating compelling written and visual content for social media, newsletters, and other organisational platforms.
• Managing the publication of content across our digital channels, ensuring accuracy, consistency, and alignment with our mission.
• Collaborating with multiple project teams, selecting assignments based on your availability and areas of interest.
• Maintaining organised media archives and ensuring all content adheres to ethical and brand guidelines.

What are we looking for?

We are seeking a confident and capable media professional who brings:

• A minimum of three years’ experience in journalism, media production, communications, or a related field.
• Strong interviewing skills, with the ability to engage diverse stakeholders respectfully and professionally.
• Proficiency in audio and video recording, editing software, and digital content creation.
• Excellent written communication skills and an eye for compelling storytelling.
• Familiarity with social media platforms and an understanding of how to tailor content for different audiences.
• The ability to work independently, manage multiple assignments, and meet agreed timelines.
• A genuine interest in sustainability, community development, and not‑for‑profit work.
• Professionalism, discretion, and a commitment to representing the organisation with integrity.

What difference will you make?

Your work will directly amplify the impact of our sustainability projects by bringing real stories, voices, and achievements to the forefront. Through your content, you will:

• Increase public awareness of environmental and community challenges.
• Strengthen engagement with supporters, partners, and funders.
• Help attract new volunteers, collaborators, and donors.
• Showcase the tangible outcomes of our initiatives, inspiring broader participation and long‑term change.
• Ensure that the people and communities we serve are heard, respected, and represented with authenticity.

Your contribution will help us extend our reach, deepen our influence, and accelerate progress toward a more sustainable and equitable future.

Please note: Can perform all duties remotely, wherever they re based. Will be required to travel to London for events if available. Campaigns run for extended periods of time and Media Correspondents are required to commit to at least 3 months to contribute to those, to ensure meaningful engagement and impact of their contributions.

Bid Writer Role Description

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Writer to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to elevate our impact further.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bids and tenders.  Our goal is to engage with the governments in Africa and the UK, the public sector, and the public, providing essential practical and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic and experienced Bid Writer to assist the Bid Manager and Head of Bids in developing and executing a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, as well as local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll assist the Bid Manager in planning and executing our bids and tender writing, ensuring our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

What are we looking for?

Person Specification: What You'll Bring:

• Educated to a degree level
• At least one year of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, social care and services, international development, economics, international relations, UN agencies, ege, UNICEF, WHO, etc, or technology sectors.
• End-to-end bid management experience: A minimum of 3 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable, but not important.
• Sector versatility: Experience in working with both public and private sector bids in the medical, biotech, biomed, health and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic effort to win new business through competitive bids, tenders, and proposals, ultimately driving AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help the Bid Manager target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency. Acting as the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical experts—ensuring everyone collaborates smoothly to meet critical deadlines.

As a self-starter, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure that our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library filled with valuable resources, such as case studies and CVs, to streamline our efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring that all tasks are completed punctually—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease the workload for colleagues focused on their core responsibilities, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You can also enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

This is an excellent opportunity for someone passionate about fundraising, social impact, and business development.  If you're eager to apply your skills to drive meaningful change, we'd love to hear from you!

• Volunteer/Commission-Based Model
• Remote/Global/UK/EU preferred for time-zone availability
• Executive Leadership role
• 10hrs a week commitment

About Project Yananai

Project Yananai is a global non-profit headquartered in the United Kingdom, with Affiliate Entities and Management Teams in India, South Africa, Zambia, and Zimbabwe. Our mission is to inspire and empower individuals and communities by fostering enduring relationships, enhancing sustainable skills, and delivering compassionate humanitarian aid. We are dedicated to nurturing resilient societies that are self-sufficient and equipped to break cycles of poverty.

Build Yananai’s UK presence and connect UK expertise, partnerships and funding to our global mission.

Project Yananai is looking for an entrepreneurial and highly connected senior leader to build and lead our UK Operations and Partnerships function.

This is a new role with the opportunity to shape how Yananai builds its UK network, develops partnerships, generates funding and connects UK expertise and resources with our international programmes.

Working closely with the CEO and Deputy CEO, you’ll turn ambitious ideas into practical, sustainable programmes and build the relationships and infrastructure needed to make them happen.

What you’ll do

• Build and develop Yananai’s UK operations and partnership network from the ground up.
• Develop our UK Volunteering Access Portal, connecting universities, education providers, professionals, trainers and skilled volunteers with our international Community Learning Hubs.
• Lead the development of UK AI InfoHubs, creating accessible opportunities for communities to develop AI awareness, literacy and skills.
• Build strategic relationships with government, universities, schools, colleges, education providers, businesses, foundations, charities, professional bodies and community organisations.
• Identify and develop funding opportunities across grants, foundations, corporate partnerships and philanthropy.
• Develop compelling proposals, business cases and partnership opportunities.
• Build relationships that bring funding, expertise, volunteers, resources and programme opportunities into Yananai.
• Establish robust governance, safeguarding, risk and compliance systems.
• Build and lead a lean, high-performing UK team as the operation grows.
• Represent Project Yananai externally and help position the organisation within UK and international networks.

About you

We’re looking for a senior leader who is comfortable creating something where there isn’t an established blueprint.

Your background could be in charity, education, international development, social enterprise, technology, business, government or another mission-driven environment.

What matters most is your ability to build relationships, develop opportunities and turn strategy into action.

You’ll ideally bring experience across several of the following:

• Building or scaling a programme, organisation, education initiative or new organisational function.
• Developing strategic partnerships and/or securing funding.
• Working with government, universities, schools, colleges, corporates, foundations, charities or community organisations.
• Programme development and delivery, ideally with an international, education or social-impact focus.
• Senior stakeholder engagement and relationship management.
• Leading teams, budgets, governance and operational delivery.
• Turning strategy into action and taking ownership in an entrepreneurial environment.

You don't need to be an AI specialist or have a traditional charity background. We’re looking for someone who can bring people, ideas, partnerships, funding and opportunities together — and turn them into meaningful programmes.

Why join Project Yananai?

This is an opportunity to build a UK operation with a genuinely global purpose. You’ll have significant autonomy, direct access to senior leadership and the opportunity to shape innovative initiatives from the beginning.

The role is initially offered on a voluntary pathway or commission-based model, with an expected commitment of approximately 10 hours per week, with the intention of building sustainable funding that can support a future contracted position.

If you’re a builder, connector and strategic leader who wants to create something with lasting international impact, we’d love to hear from you.

Project Yananai is an equal opportunity organisation. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. We encourage applications from people of all backgrounds and cultures. Project Yananai is a UK registered charity number 1209060.

About the role

We are currently advertising for a Chair of Medaille Trust. The Chair will ensure the Charity is well-managed and governed, strategically focused, legally compliant, and accountable, whilst also supporting the board and management to achieve the Charity’s mission.

Key responsibilities:

• Leadership and Governance: The chairperson leads the board of trustees and line manages the Chief Executive Officer, ensuring that the Charity operates in line with its governing document, legal requirements, and charitable objectives. They help the board focus on strategic matters rather than day-to-day operations while maintaining oversight.

• Strategic Oversight: The chair ensures the board has regular access to information from the CEO and other key staff, to enable it to make key strategic decisions in the Charity’s best interests, including financial planning, resource management, and long-term goal setting. They help the board distinguish between operational issues and governance matters, keeping the focus on the bigger picture while ensuring they are aware of any risks or complaints the Trust and its management may face.

• Board Coordination and Development: The chair coordinates board activities, works with the secretary to set agendas, chairs meetings, and fosters a positive board culture. They lead trustee recruitment, succession planning, and ensure the board has the necessary skills and diversity to function effectively.

• Policy and Compliance: The chair ensures that appropriate policies and procedures are in place, that the Charity complies with relevant laws, and that reporting and accountability mechanisms are followed. They oversee delegations of authority to staff or committees and ensure these are documented and regularly reviewed.

• Representation and Advocacy: Acting as a figurehead, the chair represents the Charity externally, communicates with religious and other partners, and may on occasion, act as a spokesperson for the organisation.

• Support and Liaison: The chair often serves as a link between the board and the Charity’s CEO, setting objectives, holding regular meetings, questioning, conducting appraisals and providing guidance and support while respecting operational boundaries.

• Safeguarding: The Trust will respond to all safeguarding concerns or allegations that come to its attention. It does this through the implementation of its policies, practices and code of conduct. The Trustees are committed to ensuring this commitment is and remains at the centre of all the Trust’s work.

Location: Board meetings are held in London and occasional visits to Safe Houses across England

Time Commitment: Four Board meetings per year, regular meetings with the CEO, occasional 1:1 meetings with individual Trustees and representing the Charity at various events

What we offer: Meaningful and impactful opportunities for volunteers to gain experience in a sector, that makes a profound difference to the lives of survivors of human trafficking and modern slavery.

Expenses reimbursed in line with Medaille’s Expenses Policy.

A DBS check completed and paid for by Medaille.

If you have any queries, please visit Medaille Trust website.

This position is subject to a satisfactory Standard Disclosure & Barring Service check. Closing date: Friday, 18 September 2026 at 10am

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK. We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our “Pursue Work” helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Historical Information

Medaille Trust was started by a member of the congregation of the Sisters of St Joseph of Annecy in 2006 with the support of Catholic Religious Congregations across the country. Sr. Ann Teresa’s vision and that of the Catholic Religious congregations remain key to our identity. Our work continues to be guided by the principles of Catholic Social Teaching: human dignity, solidarity, preferential option for poor and vulnerable people, and the dignity of work.

Recruitment Manager – Volunteer Role

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers ensure the charity runs smoothly across the UK, helping us “bring smiles to the faces of so many children.”

About The Role

The Recruitment Manager leads and oversees volunteer recruitment across all Make A Smile chapters. You will support Chapter Recruitment Officers, run central recruitment activities, and ensure volunteers can progress smoothly from first hearing about the charity to becoming fully qualified and ready to attend events.

Key Responsibilities

You will play a strategic and hands‑on role in growing the charity’s volunteer base. Responsibilities include:

● Overseeing the full volunteer journey - from first contact to becoming “Qualified” and event‑ready.

● Providing guidance, training, and ongoing support to Chapter Recruitment Officers.

● Ensuring Recruitment Officers run effective Introduction Training sessions, recruitment fairs, and outreach activities.

● Identifying barriers that prevent volunteers from getting involved and working to reduce them.

● Ensuring each chapter completes its Widening Access plan and implements inclusive recruitment practices.

● Working closely with the Safeguarding Officer to support DBS checks and ensure Recruitment Officers can run DBS clinics correctly.

● Maintaining and improving the Introduction Training slides and ensuring content remains high‑quality and up to date.

● Running a monthly online central Introduction Training session and advertising it across chapters and social media.

● Proactively seeking new recruitment opportunities, including volunteering platforms, fairs, and partnerships.

● Supporting and overseeing the Widening Participation (WP) Officer, who recruits 16–18‑year‑old volunteers.

● Collaborating with the PR Officer and Conference Officer to raise awareness and attend recruitment events.

● Reporting recruitment challenges, barriers, and chapter needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone energetic, organised, and passionate about helping people get involved. You’ll thrive if you bring:

● Strong communication and people‑engagement skills.

● Confidence in motivating and supporting volunteers.

● A proactive, solution‑focused mindset.

● Creativity in finding new recruitment opportunities.

● The ability to manage multiple chapters and keep track of progress.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).

Experience in recruitment is helpful but not essential - enthusiasm and commitment matter most.

Time Commitment

Recruitment Managers are expected to contribute around 4 hours per week, including supporting chapters, running central training, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair, Safeguarding Officer, and fellow Trustees.

● Access to recruitment guides, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience leading recruitment across a national charity.

● Skills in volunteer engagement, training delivery, and inclusive recruitment.

● Leadership experience supporting multiple chapter teams.

● The chance to shape the volunteer experience and strengthen the charity’s impact.

● The joy of helping new volunteers join a community that brings magic to children.

Safeguarding and Eligibility

Recruitment Managers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in recruitment, and why you’d like to support Make A Smile.

We welcome applicants from all backgrounds who share our passion for helping children smile.