Quality and compliance manager jobs
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive. The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home.
You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage.
The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role. If you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.
Closing Date: Sunday 1 March, 23:59
Interview Dates: week commencing 9 March (first interview on Teams, second interview in person
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
As the Area Service Manager, you will be an experienced operational manager who has a proven track record in managing front-line substance misuse, recovery and/or housing services.
As a member of the national Joint Leadership Team (JLT), you will oversee, shape, and develop our services across a defined geographic area as agreed with your line manager.
You will be responsible for managing multiple housing projects across Cheshire alongside the teams delivering support.
Working with the National Housing Team, you will ensure that all Emerging Futures housing stock is compliant with Local Authority and statutory landlord standards as well as appraising new and existing stock to assess and feedback on the longer-term viability and report any growth opportunities.
Working with the Head of Operations, you will create a culture to support the ethos of the organisation and provide values based, clear and passion driven operational leadership to your teams.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.
You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.
You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.
You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.
Duties and key responsibilities
Education quality assurance service administration
- Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
- Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
- Manage the annual reporting process
- Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
- Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
- Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
- Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
- Organise accreditation committee meetings.
- Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
- Communicate to applicants the final outcome of the quality assurance process and issue certificates
- Maintain accurate records, files, and data related to all quality assurance activities.
- Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
- Contribute to continuous improvement of quality assurance processes, tools, and resources.
- Support recruitment and training of reviewers
Operational support
Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).
Manage the data base of reviewers (eg declaration of interest, updated contact information).
Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.
Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.
Support communications activities:
- ensuring that lists of accredited programmes and approved CPD are up to date
- providing information to promote uptake of quality assurance services
- editing and formatting education quality assurance documents for house style
Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.
Maintain office systems and procedures, including data management and reporting.
Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.
Person specification
The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.
The individual must have a legal right to work in the UK.
Attributes
The position requires:
- advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
- strong communication skills in a cross-cultural/professional environment
- the ability to manage multiple tasks and deadlines with attention to detail
- the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
- cultural awareness and sensitivity
- proficiency with digital workflow tools and document management systems
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of 3 years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- meeting and travel planning experience
- experience with Salesforce
- experience gained working remotely with small teams and individuals across time zones internationally
It is expected that the person appointed will be:
- personable and approachable
- efficient and well organised
- diplomatic
- collaborative and team orientated
- culturally aware and sensitive to diverse needs
It would be helpful if the person appointed had:
- understanding of the physiotherapy profession
- ability to speak French or Spanish or another language
Only candidates invited for interview will be contacted
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Regional Operational Manager
Service: Services and Innovation London
Salary:
- £42,562 - £46,703 FTE per annum (£34,049.60 - £37,362.40 per annum for part-time, 29.6 hours per week)
- Additional £3,866 Inner London Weighting FTE per annum (£3,092.80 ILW per annum for part-time, 29.6 hours) for office based
- OR £480 homeworking allowance per annum (£384 per annum for part-time, 29.6 hours per week) if homebased
Location: Various areas across London
Hours: 29.6 hours per week (part-time) – can also be worked as a 3 day a week role (22.2 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
- Proven leadership experience managing services for vulnerable children, young people, and families.
- Strong background in team management, budget oversight, and quality assurance.
- Skilled in stakeholder engagement, partnership building, and service development.
- Experience with tenders, funding bids, and strategic growth.
- Knowledge of safeguarding, compliance, and data-driven performance monitoring.
- Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
- Excellent communication, project management, and organisational skills.
- A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
To Apply:
- Click the ‘Apply’ link below and fill out our digital application form
- Closing Date: Monday 23rd February at 11.59pm
Interviews are scheduled to take place on March 17th, 2026, at our Head Office in London, with slots throughout the working day and early/late slots available.
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.
We are now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.
About Abbey Community Centre
Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.
Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.
The role and its impact
As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.
This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.
Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.
What you’ll be working on
In this role, you will:
-
Oversee daily building operations, maintenance and contractor management
-
Lead on health & safety and related compliance, including risk assessments and training
-
Line manage & develop operational staff and support a positive, consistent working culture
-
Ensure operational policies and procedures are applied effectively in practice
-
Support and coordinate volunteering within the centre
-
Manage operational budgets and contracts within agreed limits
-
Act as a senior member of the management team, deputising for the CEO on agreed matters
Key details
-
Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)
-
Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays
-
Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)
-
Contract: Permanent, part-time
-
Salary: £40,000–£42,000 per annum, pro rata (depending on experience)
-
Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)
-
Pension: NEST pension scheme (if eligible)
-
Some evening and occasional weekend working is required
This role could be right for you if…
You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.
Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.
To reduce poverty and isolation and improve health, wellbeing and connection through inclusive community activities, services and support.
The client requests no contact from agencies or media sales.
Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.
The Role
We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.
Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.
You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.
Key Responsibilities
- Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
- Hold senior accountability for safeguarding governance, complaints and assurance frameworks
- Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
- Embed a culture of quality, learning and improvement across multi‑site services
- Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
- Use data, insight and digital systems to drive performance, manage risk and support innovation
- Act as the organisation’s senior lead with regulators, inspectors and professional bodies
- Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
- Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture
About You
You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.
Essential experience and qualifications include:
- Senior leadership experience within supported housing, homelessness or a closely related regulated sector
- Proven success leading multi‑site services and senior operational leaders
- Strong track record in quality improvement, safeguarding, compliance and inspection readiness
- Sound financial and commercial awareness, including managing significant budgets and resources
- Lean Six Sigma qualification
- Level 5 Safeguarding qualification
- Health & Safety qualification (IOSH Managing Safely or equivalent)
You will also bring:
- Strategic thinking with the ability to translate vision into practical delivery
- A collaborative, visible and approachable leadership style
- Integrity, humility and purpose in how you lead
- A commitment to co‑production, continuous learning and innovation
- Strong communication, influencing and relationship‑building skills
Information about the role:
For further information, please see the attached job description on our website.
Salary: £50,285 per annum
Hours: 32 hours per week
Location: Home Based with travel across sites in the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Southall Community Alliance (SCA) is a charity that has been working in Southall for
over 30 years. We seek an enthusiastic and experienced Operations & Capacity
Building Manager to oversee the project work of our charity over the next two years.
We are looking for a candidate with excellent interpersonal skills, community
engagement and fundraising experience and the confidence to manage and deliver
projects that will extend our work and enhance local networks.
You will report to the SCA Director and be part of the growing SCA staff team.
Title: Operations & Capacity Building Manager
Salary: £36,000 per annum
Duration: Full time, two year fixed term contract, with the possibility of an
extension subject to review.
Location : Southall Town Hall, 1 High Street, Southall, UB1 3HA
Annual leave : 25 days
Job Description
1) Managing delivery of SCA’s funded projects and project related staff
2) Community outreach and engagement with a diverse range of residents and
stakeholders
3) Work with adults and young people to arrange training on community
campaigning, capacity building and equality issues
4) Promoting work on social media or website to share good practice and case
studies
5) Arranging arts and creative activities to engage young people
6) Prepare publicity to promote awareness of activities arranged in partnership
with statutory and community based partners
7) Preparing agendas, minutes and other relevant materials relating to SCA
projects
8) Supporting the recruitment and supervision of volunteers
9) Provide support for preparing monitoring, performance and evaluation reports
relating to project activities
2
10) Identify and apply for funding opportunities to sustain SCA projects and core
work
11) To ensure inclusion and diversity in all aspects of SCA’s operation and work
12) To report to the SCA Board of trustees and advisory boards, as required
13) To undertake other such duties as may be assigned by the SCA Director from
time to time
To bring together voluntary and community groups, businesses and local residents in Southall to address the social, cultural, religious & local needs.


Play to the Crowd (incorporating Theatre Royal Winchester, Hat Fair and Playmakers) is looking for a Fundraising Manager.
Hours/contract: Permanent, full time, 36 hours per week (job share or part-time hours will be considered for the right candidate)
Salary: £28,950 - £32,754 depending on length of service
Base: Theatre Royal Winchester / Hybrid
We’re looking for a confident and enthusiastic fundraiser with a track record of delivering and leading major donor fundraising, membership schemes, corporate partnerships as well as securing significant funds from Trusts and Foundations.
The Fundraising Manager is responsible for implementing the charity’s fundraising strategy to increase our fundraised income to support all areas of our activity. This will be achieved by connecting donors and supporters to our mission to delight and unite communities through the power of live performance and participation.
The charity has ambitious plans for the future. We will continue to invest in the beautiful Theatre Royal Winchester. With the absence of Arts Council England National Portfolio funding, we will be transitioning to a new structure and funding model for future Hat Fair festivals. Through our engagement projects we will continue to have impact on our local community both in central Winchester and the wider district.
The Fundraising Manager role will be vital in:
• Helping to develop a sustainable fundraising model to secure future Hat Fair festivals
• Securing funding from Trusts and Foundations for community projects, core revenue to support our artistic and creative ambitions, and capital works
• Cultivating and securing large gifts from Major Donors
• Growing our membership base – our members are loyal and key advocates of the charity and audiences for our events
• Managing the relationships and developing our Corporate Partnerships
How to Apply
Application deadline: 10am Tue 17 February 2026
Interviews: Wed 25 February 2026
Interested? If you would like to find out more details about this role please visit our website where you can find the Job Description and Person Specification. Our website also contains our application form. Please note that we require fully completed application forms. We are unable to accept CVs.
Keen on this role but seen something you’re not sure about? Don’t rule yourself out, get in touch to talk it through. For an informal discussion about the role, please get contact Kirstie Mathieson, Communications and Development Director (email available in the job pack)
Play to the Crowd is an equal opportunities employer, welcoming applications from the widest possible diversity of backgrounds, cultures and experiences and is also open to job share proposals.
The client requests no contact from agencies or media sales.
Join Us and Make an Impact
This is an exciting time to join the Centre for ADHD & Autism Support (CAAS). As part of a growing charity, you’ll play a pivotal role in shaping two vital functions that provide information, advice, and support to neurodivergent people, their families, and professionals. Our mission is to improve quality of life and build inclusive communities – we want you to help us make that happen.
As Fundraising and Communications Manager, you’ll influence strategy while driving hands-on delivery. You will lead and develop our fundraising and communications functions, ensuring they work seamlessly together to increase income and engagement.
You’ll oversee the operational running of these two key areas, line-managing our Fundraiser and Communications Officer, and working closely with the management team to ensure our messaging reflects the impact of our work.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 23rd February 2026.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
- Leadership
- Supervise the Fundraiser and Communications Officer, supporting their development and ensuring effective use of resources.
- Fundraising
- Develop and deliver strategies to grow income from individual giving, corporate partnerships, and community fundraising.
- Create compelling campaigns and messaging aligned with CAAS branding and tone.
- Build and maintain strong relationships with donors, partners, and community fundraisers, providing excellent stewardship.
- Develop and maintain a CRM system to manage donor relationships in line with GDPR.
- Ensure compliance with fundraising regulations and best practice.
- Produce and submit reports to funders to demonstrate impact and accountability.
- Communications
- Oversee the development and delivery of CAAS’s communications strategy, ensuring clear, consistent, and engaging messaging across all channels.
- Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public.
- Ensure all communications reflect best practice in accessibility, inclusivity, and neuro-affirmative language.
- Strategic Collaboration & Governance
- Work closely with the CEO and management team to deliver a fundraising and communications plan that supports CAAS’s strategic objectives.
- Prepare risk management, quality assessment, and process documents to ensure compliance and operational efficiency.
- Monitor and evaluate output, outcome, and impact measures across fundraising and communications activities, ensuring continuous improvement.
- Provide written reports as required by the CEO and Board.
You may be required to attend events, so occasional travel is necessary.
About You
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are:
- Skilled at crafting persuasive copy and using data to drive decisions
- Confident in managing projects, analysing trends, and leveraging social media for fundraising
- Highly organised, solutions-focused, and thrive in a busy environment
- Collaborative and clear in communication
- Creative, detail-oriented, and proficient with Microsoft Office and donor databases
A passion for our mission is essential.
CAAS values diversity, promotes equity, and challenges discrimination. We welcome applications from people of all backgrounds, including Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff and volunteers share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
How to Apply
Ready to make a difference? Visit our website to download the full job description and application form.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
About the role
Are you a strategic communications professional who can lead a team and shape an organisation’s external profile?
We are looking for a Communications Manager to lead and develop Equation’s communications function. This is a strategic role focused on building our brand and external profile, managing a talented team, and ensuring all parts of the organisation have the communications support they need.
You will line manage a team of four, including two Coordinators, a Project Worker and a Freelance Resource Worker. Your role is to provide strategic direction, set targets and quality assure outputs – not to do the day-to-day delivery yourself. You will develop and implement our communications strategy, support other workstreams with their communications needs, and work with colleagues including our new Corporate Partnerships Manager to ensure consistent, high-quality messaging.
This role also has an important sector leadership element. You will chair the DSVA Communications Group, working with communications colleagues from partner organisations across Nottinghamshire to coordinate joint campaigns and messaging.
You do not need to have worked in the domestic abuse sector before, but you do need to be an experienced communications professional who can think strategically, manage people well and maintain high standards across everything we put out.
We’re looking for someone who:
- Has experience of managing a team
- Has developed and implemented communications strategies
- Has managed brand and external profile for an organisation
- Understands digital communications including social media, websites and email marketing
- Can set targets, prioritise and quality assure work
- Has strong written and verbal communication skills
- Is committed to ending domestic abuse
Experience of working across the charity sector, partnership communications, or the DSVA sector is desirable but not essential.
How to apply
- Applications can be made via our recruitment portal.
- CVs cannot be accepted.
Closing date
- 9am on 2nd March 2026.
- Interviews will be held on Friday 13th March 2026.
Location
- Hybrid working with 2 days in our Nottingham office
Salary:
- £31,484.01 pa FTE. Actual salary for part time hours £25,527.58
Hours:
- Permanent, part-time 30 hours per week
Safeguarding
Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.
The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.
This post involves regulated activity with children and vulnerable adults.
Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.
The client requests no contact from agencies or media sales.
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on a project delivered in the borough of Southwark – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking a Project Manager to deliver an initiative that supports young people and adults looking to forge a career in the creative industries. The successful candidate will be expected to work with, and coordinate a network of, a wide range of training providers and employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. In addition, the successful candidate will be committed to identifying, and subsequently supporting and guiding individuals towards the opportunities and employment available within this network. The role will require analytical and problem-solving skills and a strong degree of flexibility – the successful candidate will work with their project team and external partners to develop a programme of activity that will identify and directly address gaps in creative provision, which is as yet, undetermined.
We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project manager, working with a dedicated team to deliver the creative project. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate marketing materials. They will be expected to present to external partners and stakeholders.
Familiarity with the delivery of funded provision is essential as well as evidence of project delivery, outreach and a clear understanding of skills provision within the creative industries. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.
This is an ideal opportunity for someone from a creative background that has experience in the education/training sector and wants to progress to a more managerial role, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Interviews: Successful candidates will be advised when the interviews will take place.
Project Manager, Culture & Creative
Job description
Project Management, Partnerships & Funded Delivery
- Manage day-to-day delivery of creative skills project, working closely with the Senior Leadership Team and with key stakeholders, steering groups and funders.
- Monitor progress against targets and KPIs, proactively identifying risks or underperformance and implementing solutions.
- Ensure all delivery, compliance and financial paperwork is completed accurately and submitted on time in line with funder requirements.
- Maintain effective communication with stakeholders, delivery partners and internal teams to ensure alignment and transparency.
- Use agreed systems (e.g. SharePoint, Teamwork) to store and manage confidential participant and project data in line with GDPR.
- Research, develop and maintain strong referral routes and partnerships across the Southwark creative ecosystem.
- Gather statistical evidence to provide analysis and identify gaps in creative provision. Work collaboratively with key stakeholders to identify programme of activity to address these gaps.
- Deliver series of events or activities according to evolving project plan, including training, networking, mentoring or masterclass sessions.
- Contribute to the identification of future funding opportunities and support the development of funding applications.
- Apply consistent project management processes, templates and data systems to improve delivery quality, reporting and evaluation.
Outreach, Stakeholder Engagement & Representation
- Build and maintain productive relationships with creative employers, training providers, community organisations and funders.
- Use existing networks and outreach channels to recruit participants from priority groups and underrepresented communities. Develop engagement with relevant individuals to forge viable training and employment pathways.
- Represent Rinova professionally at meetings, events and stakeholder forums across the borough.
- Deliver presentations to partners, funders and stakeholders on project activity, outcomes and impact.
- Act as an ambassador for the project and for Rinova’s mission, values and partnership-led approach.
- Work collaboratively with training providers, employers and creative organisations to support participant progression into appropriate opportunities.
- Contribute to the development of referral mechanisms and future programme collaborations across the creative sector.
Values, Inclusion & Professional Practice
- Demonstrate empathy, professionalism and cultural awareness when working with diverse participant cohorts.
- Actively promote equality, inclusion and accessibility across all project activity.
- Work flexibly, including occasional evenings or weekends, and travel across London boroughs as required.
- Contribute positively to Rinova’s collaborative, employee-owned culture and commitment to social impact.
Person Specification
Please address all points in your supporting statement and give examples
Essential Skills, Knowledge and Experience
Project & Programme Delivery
· Experience of managing or coordinating skills, employability or training projects, ideally within the creative, cultural or education sectors.
· Demonstrable experience of working within publicly funded provision, with a clear understanding of compliance, monitoring, evidence collection and reporting requirements.
· Ability to manage delivery against targets, KPIs and deadlines, identifying risks or underperformance and implementing corrective actions.
· Experience of collecting, analysing and reporting participant and performance data to inform delivery, evaluation and continuous improvement.
· Good understanding of project management principles, with the ability to apply structured processes, tools and systems.
Participant Support & Employability
· Experience of working with adults returning to work, individuals in employment needing to upskill, or those seeking career progression.
· Experience of engaging and supporting NEET young people or individuals who are hard to reach, retain or engage.
· Ability to provide high-quality Information, Advice and Guidance (IAG), confidence-building support and employability coaching.
· Strong understanding of the barriers faced by diverse and multicultural cohorts, and how these relate to education, skills and employment.
· Ability to motivate, engage and support individuals to progress into training, education or employment.
Creative Industries & Skills Knowledge
· Good understanding of skills provision and career pathways within the creative industries, such as film, music, performing arts, gaming, fashion, literature and crafts.
· Ability to identify skills gaps and work collaboratively with stakeholders to design responsive activity that addresses local need.
· Awareness of the Southwark and wider London creative ecosystem and the role of partnerships in supporting progression.
Partnerships, Outreach & Stakeholder Engagement
· Experience of building and maintaining networks and partnerships with employers, training providers, community organisations or funders.
· Proven ability to undertake outreach and recruitment activity, particularly with underrepresented groups.
· Confidence in representing an organisation professionally at meetings, events and stakeholder forums.
· Ability to deliver clear, engaging presentations to partners, funders and stakeholders.
· Experience of working collaboratively with multiple partners to support learner progression.
Communication, Administration & IT
· Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.
· Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.
· High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.
· Experience of managing confidential data and records in line with GDPR requirements.
Professional Practice & Values
· Empathetic, professional and culturally aware when working with diverse participant groups.
· Strong commitment to equality, inclusion and accessibility in programme delivery.
· Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.
· Ability to work independently while contributing positively to a collaborative, employee-owned organisation.
· Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.
Desirable Skills, Knowledge and Experience
· Experience of designing and delivering workshops, training sessions or group activities.
· Existing networks within the creative industries that can support recruitment, engagement or progression.
· Experience contributing to funding applications or project development activity.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Liberty is seeking an ambitious, values‑driven fundraiser to oversee and deliver our trust and foundation, legacy, and major giving fundraising. As the Fundraising Manager for Philanthropy, this role requires proven experience of building, sustaining and growing significant income from philanthropic sources.
Liberty is a small organisation, which punches above its weight. The Fundraising Manager will combine strong leadership with hands on day-to-day delivery. As a key member of the Management Team, the role will oversee a talented team comprising a Philanthropy Officer and two Grants Officers. You will combine strategic oversight with hands‑on delivery, shaping compelling funding propositions and building strong, lasting relationships with funders and supporters. Working closely with colleagues across the organisation, you will ensure our complex and multifaceted work is translated into inspirational cases for support that resonate with funders.
This is a critical role in a vital organisation. Success will see the maintenance and development of a diverse range of income generation streams, and Liberty being better able to achieve its mission of challenging injustice, defending freedom and campaigning to make sure everyone in the UK is treated fairly.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 9am Monday 2 March 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Tuesday 17th March
Second round interview will be held in person on Tuesday 24th March
For more information and details on how to apply, please visit our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*** IMPORTANT: HDF will only consider applicants with the existing right to reside and work in the UK. ***
Background
Human Dignity Foundation (HDF) is a private, philanthropic foundation which was established to enable children to live with dignity. In recent years, we have focussed on funding organisations who help protect and safeguard children from sexual exploitation and abuse (CSEA). HDF is a spend down foundation which expects to complete the funding of its international partner projects by the end of 2033.
In 2023, HDF updated its strategy to drive the expansion of our portfolio of projects and maximise the foundation’s future impact – to support more children affected by or at risk of CSEA. To support this strategy, HDF is in the process of setting a UK registered charity, which is expected to be operational by end of Q1 2026.
Job Purpose
The Finance and Operations Manager will oversee and support the operations of the UK charity, working closely with the HDF team based in Dublin, to ensure its smooth running and compliance with UK laws and charity regulations.
Key Tasks and Responsibilities
The Finance and Operations Manager role will be dynamic and diverse given the small nature of HDF’s team. The role will be expected to build on the processes, policies and tools already in existence within HDF Switzerland and adapt them to the UK context. Core responsibilities of this role will include:
Finance
- Process and record payments and other transactions in the accounting system;
- Maintain financial records and prepare monthly management accounts, reconciliations, etc. for review by the Director of Finance and Operations;
- Support payroll processes and liaise with external providers;
- Manage required filings with HMRC as required (expected to be minimal);
- Prepare annual financial statements and coordinate/ support the annual audit/ financial verification of the charity;
- Prepare the annual budget and produce quarterly cashflow forecasts, ensuring timely drawdowns of funds from HDF Switzerland as needed.
Operations & Administration
- Produce and oversee the submission of reports and/or required filings to the Charities Commission and ensure broader compliance with its requirements;
- Produce reports and filings to Companies House as needed, and coordinate with the Company Secretary for their timely submission;
- Maintain the charity’s risk register to ensure risks are appropriately understood and mitigated;
- Produce and update internal policies, procedures and tools (templates to be provided where available);
- Set up and oversee the UK pension scheme, life assurance/ health insurance schemes as required with the relevant providers;
- Support the planning and delivery of meetings of the Board of Trustees and other internal and external meetings as needed;
- Organise travel arrangements for UK based staff(s) and Trustees as needed;
- In time the role may take over Company Secretary duties from our external provider;
- Conduct procurement, liaise with suppliers and manage their contracts as needed;
- Conduct other administrative tasks to support the running of the charity as needed, including but not limited to IT and HR;
- Support the charity’s Executive Chair of Trustees with tasks as may be reasonably required.
Grant Administration
- Support the development and amendment of grant agreements with partners as needed;
- Track and reconcile grant payments against agreements and perform required follow up with grantees as needed;
- Update and maintain HDF’s grant management information and filing system to ensure HDF’s records are accurate and up to date.
Person Specification
Experience
- 5 years’ experience in finance, accounting, office management
- Minimum 2 years’ experience working for a charity/NGO sector
Qualifications and skills
- Part-qualified ACA/ ACCA/ CIMA, or other bookkeeping/ accounting qualification
- Accurate worker with strong numerical skills
- Excellent written, verbal communication and interpersonal skills
- Computer literate – strong Excel, Word skills
- Proficient use of accounting software (e.g. Xero, Sage)
- Good organisational skills, ability to prioritise and meet deadlines
- Ability to work independently and on own initiative
Qualities
- Flexible
- Self-starter and pro-active
- Team player who enjoys working in small team environments
Common values
- Accountability to HDF’s Board and partners
- Innovative, entrepreneurial, and dynamic in our approach
- Openness to admitting our mistakes and learning from them
- Excellence in all that we do
- Passion for our work and mission
Terms & Conditions
- Part-time 3 days a week
- Between £40,000 - £50,000 per annum pro-rata, salary is commensurate with experience
- 25 days of annual leave pro-rata
- Remote, travel to London, Dublin and within Europe may be required
- Pension, provision of health cash plan or equivalent, life assurance, bike scheme
The client requests no contact from agencies or media sales.
Job Title: Deputy Renewals Manager
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £37,800 per year, Band F, Level 3
Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation.
Contract: Permanent
About the Role:
This role sits within a young, diverse team united by a strong commitment to excellent customer service.
As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support.
What you’ll do as a Deputy Renewals Manager:
- Lead and motivate a telephone-based renewals team to deliver high-quality customer service
- Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance
- Coach and performance-manage team members, acting as first point of escalation
- Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy
- Build strong relationships with charity clients and identify opportunities to retain and grow business
What we’re looking for as a Deputy Renewals Manager:
- Experience in commercial insurance and insurance broking
- Leadership or supervisory experience within renewals or existing business
- Strong knowledge of FCA regulation, TCF and compliance requirements
- Confident communicator with excellent customer service and complaint-handling skills
- A proactive approach with the ability to drive performance and commercial results
Benefits
We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.
- 28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas
- Flexible working hours and hybrid options
- Work in a way that suits you, your role, and your department
- Double-matched pension up to 10% of gross salary
For a full list of our benefits, click .
Closing date for applications: 23:59 Sunday 15th March 2026
Interviews will be on an ongoing basis until the position is filled.
We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
