Quality and compliance manager jobs

We are recruiting for a Quality and Operational Development Manager to join our team in London; the scope on this job involves….

Job Title: Quality and Operational Development Manager

Location: Hybrid working with the requirement to occasionally attend our Head Office (Vauxhall) and Refuge's services nationally
Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent

Hours: 37.5

We are looking for a passionate and skilled Quality and Operational Development Manager to lead our work on strengthening and embedding quality assurance across our services. This is a vital role in ensuring that women and children receive the highest standard of support when they need it most.

As Quality and Operational Development Manager, you will lead on obtaining external accreditations, refresh internal audit processes, and oversee the development and review of operational policies. You’ll work collaboratively across teams and with survivors to ensure our services reflect best practice, legal compliance, and feminist values. We’re looking for someone with strong communication skills, experience in quality assurance or accreditation, and experience of working within domestic abuse or gender-based violence services, alongside a commitment to equity, diversity, and inclusion.

This is an exciting opportunity to make a real impact. You’ll play a key role in shaping Refuge’s approach to quality and service development and help shape the future of domestic abuse services. Join us and be part of a team that is changing lives every day.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 5 December 2025

Interview date: 17 December 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Hours: Part time 3.5 days per week (26.25 hours)

Line Manager: Academic Principal

Team: Training / Training Administration

Location: Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week)

Salary: £24,524 per annum pro rata + benefits

Start date: As soon as possible

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

Role Overview

We are seeking a detail-oriented Compliance Officer to ensure the College meets its legal and regulatory compliance requirements as an educational establishment and a charity.  The focus of the role is to be responsible, with the support of the Training Administration team, for all reporting to regulatory bodies in a timely manner to ensure the College meets the requirements of the Office for Students (OfS), The Open University (OU), Higher Education Statistics Agency (HESA), UK Visas & Immigration (UKVI), UK General Data Protection Regulation (GDPR), Information Commissioner’s Office (ICO), Competition and Marketing Authority (CMA) and other regulatory bodies. The postholder will also take on the role of Data Protection Officer (DPO) within the organisation and ensure that the college processes all personal data in compliance with UK data protection legislation.

Key Responsibilities

• Responsible for reporting internal information and meeting the reporting requirements of regulatory organisations – primarily the Office for Students (OfS), Higher Education Statistics Agency (HESA), the Open University (OU), the UK Visas & Immigration (UKVI), Competition and Marketing Authority (CMA) and the Information Commissioner’s Office (ICO). This will be with the support of the Training Administration team and all other teams within the college.
• Collaborate with senior management and other department heads to ensure compliance
• Collaborate with cross-functional teams to ensure compliance relating to HR, Health and Safety, Safeguarding, Prevent, Communications and Finance.
• Serve as the point of contact for regulatory bodies and external auditors
• Prepare and submit reports to regulatory agencies and senior management as needed and within required deadlines
• Use external student data systems – such as HESA / Salesforce
• Perform research to remain informed regarding higher educational and other compliance requirements  
• Monitor the College’s compliance and internal policies to ensure they are up to date with relevant legislation, and draft new policies when required.
• Perform risk assessments to identify potential compliance issues and help the organisation understand compliance risk and scope
• Record findings accurately and follow up with senior management to ensure that issues are rectified 
• Conduct investigations to discover the root cause of compliance problems when they arise 
• Develop systems for data collection, tracking, managing and reporting

• As DPO, ensure all personal data and sensitive information is handled within the College according to UK GDPR guidelines
• Draft new and amend existing data protection policies, guidelines, and procedures, in consultation with key stakeholders
• Serve as the main point of contact within the organisation for staff members, regulators, and relevant authorities on issues related to data protection, and provide advice as required.
• Maintain records of all data processing activities within the College
• Conduct audits to ensure compliance and to address potential issues
• Train and advise all staff on compliance and GDPR regulations, how to meet, maintain and improve compliance requirements and the impact of non-compliance on the College. 
• Review College external communication, marketing materials, websites and presentations to ensure compliance with regulations

Qualifications and Skills

Essential

Educated to degree level 

Excellent written and verbal communication skills, and ability to promote the college

Strong organisational skills and ability to meet tight deadlines

Ability to multi-task, use initiative and prioritise

Excellent attention to detail with proof-reading skills and decision-making capability

Familiarity with compliance tools and systems

High level IT skills in Microsoft Outlook, Excel, Word, PowerPoint

Ability to interpret complex legal and regulatory documents such as contracts

Desirable

Experience in a legal, audit or risk management role

Project management skills, using project plans and trackers

HESA Data Futures, OU Salesforce, UKVI, CMA, SMS systems, CRM systems 

Experience

Essential

Experience in a similar compliance role

A track record of working independently on projects and handling a wide variety of activities and confidential matters with discretion.

Demonstrated proactive approaches to problem-solving

Expertise and knowledge of best practice in Compliance and GDPR

Succinct minute taking

Desirable

Experience in a compliance role in higher education or an academic institution

Aptitude and Values

Essential

Professional, approachable and sensitive to those of other cultures

A resourceful team-player, with the ability to also be extremely effective independently

Calm under pressure with proven ability to meet targets and deadlines

Able to work in a changing environment

A heart for Christian cross-cultural mission

High standard of integrity and ethics

Other Information

§  This role is located at our site in Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week).

§  It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.

§  All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment.

§  If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR

§  Applicants must have the right to work in the UK.

Benefits

 §  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary

§  Employee Assistance Programme

§  30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days if on site.
 

Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution
• 35 days annual leave (including bank holidays)
• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.

We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.

The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.

New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.

Closing date: 10/12/2025  Interview date: 15/12/2025 (please keep this date free)

As our Operations & Executive Support Manager, you’ll play a pivotal role in keeping the organisation running smoothly. You’ll work at the heart of our Corporate Function, ensuring our systems, people, and processes are efficient and aligned with our mission. There is no line management initially but if the team grows, we will discuss this with you.

Reporting directly to the CEO, you’ll provide both operational leadership and executive support - helping the CEO and wider team stay focused on impact. You’ll also work with our Head of Programmes to ensure coordination across the charity.

This role would suit you if you’re highly organised, proactive, and thrive in a fast-paced environment where no two days are the same. You might currently be an Operations Officer, Senior Administrator, or Project Manager, ready to step up into a broader, more strategic role.

JOB DETAILS

• Job Title - Operations & Executive Support Manager
• Responsible to - Chief Executive Officer
• Salary - Between £29,500 & £31,000 depending on experience
• Contract - Full-Time (38 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance. We expect team members to work from the office at least three days per week, but we offer flexibility to balance this with remote working. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.
• Closing date - 14 December 2025 

WHAT YOU’LL BE DOING

1. Operational Coordination (40%)

• Oversee day-to-day organisational operations, systems, and processes.

• Maintain and improve internal systems & processes (task & project management).

• Manage supplier relationships (insurance, IT, HR, utilities, etc.).

• Support programme quality assurance by collating data and reviewing reports.

• Lead internal projects to improve efficiency and staff experience.

2. Executive Support (25%)

• Provide comprehensive diary management for the CEO and organisation-wide initiatives.

• Prepare briefings, reports, and presentation materials when required.

• Support the CEO with governance papers, communications, and meeting follow-up.

• Represent the CEO in communications with stakeholders as required.

3. People & Culture (20%)

• Coordinate HR administration, recruitment logistics, and onboarding.

• Support the delivery of wellbeing and culture initiatives.

• Plan internal events, training sessions, and away days.

• Maintain accurate staff records and support internal communications.

4. Governance & Strategy Support (15%)

• Prepare and circulate Board and sub-committee papers.

• Maintain organisational policies and compliance registers.

• Monitor progress against operational plans and key performance measures.

• Support internal and external reporting requirements (funders, trustees, etc.).

KNOWLEDGE AND SKILLS REQUIRED

Essential

• Experience in operations, project management, or executive support.

• Excellent organisation and time management skills.

• Strong written and verbal communication.

• Understanding of governance and charity operations.

• Proficiency in digital tools (e.g. Asana, Google Workspace, HR/CRM systems).

• Excellent communication and influencing skills, with experience engaging confidently with senior stakeholders, funders, and partners.

• Proven ability to oversee multiple projects, and ensure timely delivery of outcomes.

Desirable

• Experience in the charity, youth, or public policy sectors.

• Knowledge of safeguarding or quality assurance processes.

• Experience of monitoring, evaluation, and reporting on programme impact.

• Ability to analyse and present data clearly.

We value potential over perfection. If you’re missing one or two of the above skills, don’t worry, as most can be learnt.

ORGANISATIONAL INFORMATION

Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.

All staff are expected to:

• Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.

• Maintain confidentiality at all times in line with organisational policies.

• Successfully complete an enhanced DBS check and provide two independent references before appointment.

• Actively promote an inclusive and diverse culture within the organisation.

The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).

HOW TO APPLY

There are several routes and stages to apply for this role.

Stage 1 - Application (by 14 December 2025)

• Apply via ‘Charity Jobs’, submitting a CV (no more than two sides of A4) and a covering letter explaining why you’re the ideal candidate.

Stage 2 - Video Screening (by 20 December 2025)

• If we think there’s a match based on your application, we’ll invite you to a short video interview consisting of up to three questions, with a two-minute limit for each answer.

• Please note that we’ll be screening applications as they come in, which means the earlier you apply, the more time you’ll have to prepare for each stage.

Stage 3 - Final Interview (early January 2026)

• If we think there’s a match following your application and video screening, we’ll invite you to an in-person interview at our offices in MediaCity, Salford.

• Interviews are currently scheduled for 5 & 6 January 2026. If these dates are difficult for you, please let us know by contacting us.

The closing date for Stage 1 applications is 23:00 on 14 December 2025

We are recruiting an Area Manager who will be forward-thinking and values-driven and will lead the strategic development and delivery of PAPYRUS’ Community Services across England South and East. 

What you will do:

• Effective leadership of PAPYRUS strategy in your Area 
• Ensure that PAPYRUS is represented in your Area at appropriate local and regional Suicide Prevention groups and bodies
• Manage Service Delivery in your area
• Ensure data is collected and recorded properly to enable impact demonstration and business development 
• Develop and deliver a strategic plan for Community Services in your Area
• Build and sustain good relationships with commissioning bodies in respect of your Area
• Drive the effective performance of the Area by providing leadership which sets high expectations for staff, addresses development needs and tackles any poor performance effectively.

To be successful in this role you will have:

• Bachelor’s degree level or equivalent professional qualification in Leadership, Management, Health, Social Care, Social Sciences, Education, Business Development, Community Work, or Public Health
• Proven experience of building, managing and enabling a successful team, supporting their development, and managing their performance.
• Experience of identifying new approaches to underpin strategy and progressing new opportunities and translating these into sustainable, funded projects in the community
• Previous experience of preparing a budget, securing funding for projects/ programmes and having financial accountability for successful implementation
• Foster and cultivate opportunities for funded work on a sustainable footing
• Awareness of the issues around safeguarding and how these can affect young people and adults at risk.
• Ability to consider equality, diversity and inclusivity in all your decisions and actions

Please visit the careers site for the full job description and person specification for the role.

Salary: £48,226 per annum (SCP 37) progressing by increments to £52,413 per annum (SCP 41)

Hours: 36 hours per week  

Location: Home based in South and East England

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 7th December 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

We're looking for a dynamic, community focused manager to lead our Hub operations, staff and volunteers. You'll shape service, connect wityh local groups and ensure the highest standards of hospitality and care. As the manager, you will report to the Trustees and have the opportunity to develop the centre to cater for needs in the community. 

This is a full-time (38 hours per week) position with the usual holiday/pension benefits with the full job description detailed on the Application Pack available on request from the Hub.

The Royal College of Radiologists (RCR) is looking for a Senior Product Manager to lead our digital learning team and drive the next phase of our ambitious growth journey.

At RCR Learning, we support radiologists and clinical oncologists throughout their careers—whenever and however they practice. We design, develop and deliver innovative learning products that respond to real challenges in clinical practice. Our goal? To be our members’ lifelong learning partner and build a world-class digital learning library of high-quality, engaging courses.

As our Senior Product Manager, you’ll have ownership of our digital learning strategy, course development roadmap and Go-To-Market activity, alongside product management of our learning management system (LMS) platform. You’ll play a pivotal role in shaping the future of professional learning and make a real impact on patient care.

What you’ll do:

• Own the digital learning strategy, product vision and roadmap for RCR Learn.
• Lead and develop a talented team of digital learning professionals.
• Drive Go-To-Market (GTM) activity, building compelling product propositions and achieving revenue targets.
• Manage and optimise our Learning Management System (LMS) platform to deliver an exceptional user experience.
• Champion innovation and agile ways of working to deliver high-quality digital learning resources annually.

What we’re looking for:

• Significant experience in end-to-end digital learning product management, including strategy, development and launch.
• Proven ability to lead high-performing teams and deliver commercial results.
• Expertise in online learning for CPD/professional audiences and knowledge of learning design principles.
• Strong commercial acumen with experience in pricing, positioning and GTM strategies.
• Collaborative, organised and outcomes-focused, with excellent communication skills.

This is a fantastic time to join RCR Learning as we start the next phase of our digital learning journey. If you have experience creating compelling product propositions, leading online learning teams and achieving revenue targets we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.

The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.

Role Requirements

• Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
• Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
• Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
• Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
• Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
• Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
• Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
• Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
• Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
• Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
• Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Operations Manager
Full-time, permanent | GBP 40,000 | Remote UK

Do you want to help bring modern contraception to women who have been excluded from access their entire lives? Join Lafiya as we scale a proven, community-based model that already reaches women in some of the hardest-to-serve areas of northern Nigeria.

Lafiya trains and supports government-employed female health workers to deliver self-injectable contraception directly in their own communities. More than 300,000 women have already been reached through this model. We are now strengthening our supply chain, expanding to new states, and building systems for long-term government co-financing. As we grow, smooth and reliable operations are essential to our impact.

About the role
This role sits at the centre of that effort. You will strengthen Lafiya’s internal systems, ensure compliance across our UK and Nigeria entities, support our people processes, and keep our logistics and supply chain moving. Your work will multiply the effectiveness of the whole organisation.

What you’ll do

• Support procurement and distribution systems for contraceptives, including SOPs and basic data dashboards
• Run end-to-end recruitment rounds, onboarding and offboarding, benefits administration, and performance reviews
• Lead key parts of UK charity compliance, including annual audit preparation and policy updates
• Drive process improvements that make the organisation faster, clearer, and more scalable
• Coordinate internal events, retreats, travel logistics and tech onboarding for the team

This job is for you if you…

• Spot problems early and enjoy fixing them fast
• Prefer doing to talking, and keep things moving without needing supervision
• Are organised and comfortable switching between many tasks
• Communicate clearly across different cultures and contexts
• Enjoy start-up environments where systems are still being built
• Are comfortable with spreadsheets and digital tools, or quick to learn them

We welcome early-career candidates as well as more experienced operations professionals. You don’t need to meet every point to apply.

Why join us
You will help shape a fast-growing organisation at a pivotal moment. We offer 30 days of annual leave, fully paid parental leave, flexible working arrangements, a weekly co-working day in London, and visa sponsorship where required.

Full job description: https://tr.ee/nUlHN8

As our Manager, Global Sub-Grant Programme, you will manage and coordinate all aspects of Chapter Zero Alliance’s sub-granting operations and partner* relationships across our global network of Chapters. The role ensures effective fund disbursement, compliance with due diligence and contractual requirements, and strong partner relationships that support the charity’s mission to embed climate governance into boardroom decision-making. 

* The term “partner” throughout refers to our network of Chapters who will be sub-grantees in the majority of cases. However, the term may also include knowledge, or other partner organisations. 

Organisation: Chapter Zero Alliance 

Location: Office-based / Hybrid within the UK (Central Cambridge-based office 

Reporting to: Associate Director of Strategy and Governance 

Contract Type: Permanent 

Hours of work: Full-time, 37.5 hours per week

Travel: Business travel from time to time, as needed 

Salary and Benefits 

• Salary: Up to £40,000 per annum

• Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown

• Pension: Generous 8% employer pension contributions (no match required)

• Wellbeing: Group life assurance, employee assistance programme and health cash plan 

About Us 

Chapter Zero Alliance is a charity undergoing an exciting period of growth. We support a unique, high-impact network of Chapters active in over 70 countries worldwide engaging board directors on climate and nature issues. We are making a measurable difference by creating a safe and supportive environment for peer dialogue and working with our founding partners at the University of Cambridge and the World Economic Forum and our broader partner network. Click here for more information about our work. We are the only charity dedicated to building a global community that supports board directors to advance climate and nature governance. 

Key Responsibilities 

Sub-Granting Operations and Process Management 

• Manage the full lifecycle of sub-grants, from the ‘request for proposal’ stage through to Chapter, or partner selection and contracting, reporting and closure. 

• Maintain oversight of all sub-granting timelines, documentation, and deliverables. 

• Ensure compliance with internal policies and funder requirements throughout the sub-granting cycle. 

• Provide administrative and logistical support for the sub-granting process, including database and document management. 

Chapter and Partner Due Diligence, Contracting 

• Lead and coordinate Chapter or sub-grant partner due diligence assessments in line with organisational standards. 

• Support risk mitigation planning and maintain up-to-date due diligence records. 

• Prepare and process partner contracts (sub-grant agreements) and amendments, timely signatures and filing. 

• Work with finance and legal teams to ensure compliance with financial and contractual obligations. 

Chapter and Partner Reporting and Oversight 

• Monitor sub-grantee narrative and financial reporting, ensuring submissions are timely, accurate and compliant. 

• Review reports (budgets, deliverables, and impact metrics) and coordinate internal validation processes with all relevant teams. 

• Support partners to strengthen their reporting capacity and understanding of grant requirements. 

Partner Capacity Development 

• Support the design and implementation of partner capacity development plans. 

• Coordinate capacity-building initiatives, workshops, and follow-up actions with partners. 

• Track progress of capacity development activities and report outcomes to management. 

Coordination and Communication 

• Serve as the key liaison regarding sub-granting between partners and internal teams (Finance, Fundraising, Chapter Engagement, and Senior Leadership). 

• Raise operational issues with relevant internal stakeholders. 

• Participate in cross-departmental coordination meetings to ensure alignment between partnership and programme delivery. 

• Contribute to knowledge management and continuous improvement of partnership systems and tools. 

• Contribute to charity funding proposals as needed. 

Advisory and Strategic Support 

• Advise on new sub-granting opportunities and partnership models to strengthen programme impact and reach. 

• Support the development of partnership policies, tools, and templates. 

• Provide analysis and insights on partner performance, risks, and opportunities. 

Person Specification 

Essential Qualifications and Experience 

• Significant experience in partnership management, grant administration, or programme coordination within the NGO or international development sector. 

• Demonstrable experience in managing sub-granting processes and partner relationships. 

• Strong understanding of UK charity regulations, including fundraising standards and data protection. 

• Knowledge of due diligence, risk assessment, and donor compliance requirements. 

• Experience reviewing financial and narrative reports from partners. 

• Excellent administrative, organisational and problem-solving skills, with the ability to manage multiple stakeholders across regions. 

• A credible and confident communicator. 

Desirable 

• Experience in capacity development, training, or partner support functions. 

• Familiarity with institutional donor requirements (e.g., FCDO, EU, USAID, etc.) 

• Understanding of financial management principles and budgeting. 

• Knowledge of CRM/project management/grant management systems. 

• Understanding and passion for the global climate, development, or social impact sectors. 

Core Competencies 

• Strong attention to detail and commitment to quality. 

• Project management, able to manage multiple priorities and meet deadlines. 

• Commitment to continuous improvement. 

• Integrity, accountability, and respect for confidentiality. 

• Proactive, solution-oriented, and collaborative working style. 

• Commitment to the organisation’s mission, values, and partnership principles. 

The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office working arrangements.

We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. We have a legal responsibility to ensure you are eligible to live and work in the UK. 

Interviews will be held during December and January.

Purpose
This is an exciting new role supporting the planning and delivery of the marketing and communications activity within a leading mental health charity.
We are looking for someone with a love of producing engaging digital and visual content, who will be excited to manage the Trust’s social media presence and social media channels. The postholder will maintain a strong, consistent brand identity across all materials and ensure content supports fundraising, awareness, and charitable activities.
As the Content and Creative Marketing Manager, your role provides significant
contribution to the organisation’s overall communications strategy and has operational leadership for marketing and campaign management, with particular responsibility for the development and delivery of creative, high-quality design and content that brings the Trust’s mission and impact to life across all channels.

Key responsibilities and duties:
Creative Content and Design

• Lead on the creation and delivery of digital and visual content across all platforms, ensuring consistency with brand and tone of voice.
• Produce high quality visual and multimedia content, including graphics, photography, podcasts, and video, for use across web, email, and social media.
• Design marketing and campaign assets (including printed materials such as posters and leaflets), using tools including Adobe Creative Suite, Canva, CapCut, Indesign, Photoshop and Illustrator ensuring materials are accessible and on-brand.
• Develop templates and style guides to support consistent, efficient content production across the organisation.
• Commission and manage external creative partners (e.g. designers, videographers, photographers) when required.

Social Media Management

• Oversee the Trust’s social media strategy and day-to-day content planning, ensuring platforms are vibrant, engaging, and aligned with key messages.
• Develop and implement creative campaigns to grow reach and engagement across all social media channels.
• Monitor performance and use analytics to inform content development and scheduling.
• Stay up to date with social media trends, tools, and formats, identifying opportunities to innovate and test new approaches.
   

Team Collaboration and Coordination

• Work collaboratively with colleagues to plan, develop, and deliver engaging content for digital channels, newsletters, and campaigns.
• Work closely with the Marketing and Communications Manager to ensure creative content integrates effectively with campaign planning and digital strategy.
• Collaborate with colleagues across the charity to source stories, visuals, and opportunities for content creation.
• Maintain an organised content calendar and library of creative assets.
• Line manage and/or mentor junior colleagues (as applicable) to support them to deliver excellence across all communication and marketing activities.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.

Monitoring and Evaluation

• Track and report on engagement metrics across digital channels, drawing insights to inform future content.
• Contribute to team reporting on communications performance and impact.
• Maintain awareness of audience preferences and trends to shape future content direction.

General responsibilities and duties

• Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental reports as required.
• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Liaise with a wide variety of people and organisations including supporters of the charity, trainers and funders.

To apply
If you would like an informal discussion about the role with our Head of Communications, this can be arranged via email to recruitment(at)charliewaller(dot)org
The deadline for applications is 12 noon on Sunday 30th November 2025.
Please submit via your chosen job website, or send your CV, a portfolio of creative work, and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a portfolio and a supporting statement.
You will hear back from us by Wednesday 3rd December, if not before and should you be shortlisted, an interview will take place w/c 8th December and will involve a competency interview along with a short design based task relevant to the role.
We will provide details about the task 24 hours in advance to allow candidates time to prepare and we will also provide 50% of the interview questions in advance so that all candidates can perform at their best.

In this pivotal role, you’ll be the central source of safeguarding expertise - advising senior leaders, shaping strategy, and ensuring best practice is embedded throughout our services. You’ll lead on strategy, practice, training, data analysis, and multi-agency collaboration, all while promoting a culture of empowerment, co-production, and service user voice.

What we’re looking for:
• Extensive safeguarding experience with children and/or vulnerable adults
• A relevant health/social care qualification (e.g. Social Work Degree)
• Strategic thinker with strong leadership, communication, and analytical skills
• Commitment to social justice and the Christian values of the YMCA

Why join us?
You’ll be part of a forward-thinking team making a real difference in the lives of vulnerable individuals. We offer flexible working, professional development, and this role provides the opportunity to shape safeguarding practice at every level.

Location: Minimum 3 days in our central hub, (currently Hatfield moving to Watford in April’26), with the ability to work flexibly across Herts, Beds, Bucks & beyond. There may be some occasional evening meetings as part of the role.

We look forward to receiving your application and learning more about how your skills, experience, and passion align with this role. Joining our team means contributing to meaningful work that makes a real difference — and we can’t wait to hear from you!

Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

Based at our Head Office in Leatherhead, Surrey, KT22 0BX

Status:       Permanent

Salary:       Band 8b, £65,241 - £75,441, per annum, would consider band 8c, (up to £78,450 per annum), dependent on experience, plus 5% London Fringe Allowance (capped at £2,118 per annum)

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home

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About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

In this role, you will lead in creating a culture in which all aspects of clinical governance are embedded to ensure that our commitment to deliver effective high quality care is continuously maintained, providing a safe, effective and rewarding experience for veterans throughout the recovery journey.  You will lead on our audits and complaints functions; by ensuring we remain compliant with statutory clinical regulations and ensuring that if veterans have cause to complain, their complaints are dealt with in a timely and professional way and the organisation learns from when things go wrong. The successful candidate will have excellent leadership skills enabling them to inspire, motivate and influence colleagues across the organisation. The ability to communicate effectively across all levels and disciplines is essential; as is the requirement to travel to our other sites.

We continually strive for excellence in all that we do and therefore this post requires a dynamic and inspirational leader who will take a pragmatic approach to the challenges that lie ahead.  We are looking for a highly driven individual with credible and demonstrable experience in quality and clinical governance, who is passionate about the work Combat Stress undertakes. We would expect you have experience in working in mental health services – whether in the NHS, voluntary or private sector.

This is an excellent opportunity for someone who wants to stand out and make a difference in a national role for a unique and high-profile mental health charity.

This role is subject to a DBS check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays. 

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee in memory
of their daughter, Azaylia, who tragically passed away at just eight months old.
Childhood cancer is the leading cause of death by illness in children in the UK, yet it
receives less than 3% of cancer research funding.
Powered by a passionate community of supporters, The Azaylia Foundation is on a
mission to change this. We fund pioneering PhD research, campaign for better
awareness and funding, and provide vital support to families seeking treatment
unavailable through the NHS. We also have the Azaylia PhD Scholarship
Programme, funding vital childhood cancer research as well cultivating new talent in
childhood cancer research,
Joining us means being part of a movement that turns pain into purpose—fueling
hope, change, and brighter futures for children with cancer.

Role Overview
We are seeking an ambitious and driven Fundraising Manager to grow our income
streams and deepen impact. You will play a central role in developing and delivering
our fundraising strategy, cultivating key relationships, and securing vital funds to
power our mission.

Key Responsibilities
Fundraising & Income Generation
● Support the development and delivery of the Foundation’s fundraising
strategy.

● Build, manage, and maintain a high-quality fundraising pipeline and annual
work plan.

● Research, develop, and submit compelling funding applications to trusts,
foundations, and statutory bodies.

● Contribute to the planning and execution of our annual fundraising events and
community initiatives.

Relationship Management
● Cultivate and sustain meaningful relationships with funders, donors, and
partners.

● Provide tailored impact reports and consistent communication to supporters.

Monitoring, Reporting & Compliance
● Track and report against fundraising targets, including monthly donors and
income streams.

● Maintain accurate records, pipeline data, and activity logs.

● Produce clear, timely reports for senior leadership and trustees.

● Ensure all fundraising activity complies with regulation, best practice, and
GDPR.

Collaboration & Communications
● Work closely with the Head of Social Media and Community to align messaging
and impact storytelling.

● Support Foundation Ambassadors with campaigns and fundraising activities.

● Ensure children's voices and lived experiences remain at the heart of all
fundraising communication.

About You – Key Attributes
● Proven success in multi-channel fundraising, securing and growing significant
income.

● Experience in fundraising for a children’s or health charity (desirable).

● Skilled in partnership cultivation and stewardship of high-net-worth individuals,
foundations, and key stakeholders.

● Strong understanding of fundraising reporting, compliance, and GDPR.

● Experience in event fundraising and community-led initiatives.

● Strategic thinker with excellent organisational skills and a strong commitment
to meeting deadlines and targets.

● Passionate, empathetic, and motivated by making real change for children
and families affected by cancer.

Why Join Us?
✔ Be part of a mission-driven, heartfelt organisation creating real impact.
✔ Fully remote, flexible working.
✔ Supportive and passionate team culture.
✔ Opportunity to shape the future of childhood cancer research and support.

Together, we can make a difference to children fighting cancer. Let’s go, champ!