Quality and compliance manager jobs

Salary: Up to £67,752 per annum plus excellent benefits

Contract: Permanent

Hours Per week: 37.5 hours per week, you will be required to work in-person a minimum of two days per week, in line with our hybrid working model

Our Foundation

We are an independent charitable organisation working to build a healthier UK.

Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society.

Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.

It doesn't have to be like this. Our mission is to help build a healthier UK by:

1. Improving people's health and reducing inequalities
2. Supporting radical innovation and improvement in health and care services
3. Providing evidence and analysis to improve health and care policy.

We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.

About the role

The Analysis Directorate is a dynamic team of around 50 analysts and data professionals dedicated to delivering impactful insights that shape the health and care landscape in the UK. We use cutting-edge data science and analytical approaches to understand population health, evaluate system performance, and assess the effectiveness of interventions. Our work informs strategy, drives improvement, and supports better decision-making across the health and care system.

We are seeking an experienced Senior Data Manager to lead and enhance our data management capabilities. This pivotal role will ensure the secure and effective use of a wide range of datasets — including Hospital Episode Statistics, CPRD, and other administrative, survey, and commercial data — and support analysts in accessing and working with these resources. You will be responsible for negotiating data access agreements, developing metadata and governance policies, and maintaining compliance with standards such as ISO27001 and the NHS Data Protection and Security Toolkit. You’ll work closely with data engineers to support secure data storage and processing and lead the implementation of our data strategy. This is a strategic and hands-on role, ideal for someone with deep technical expertise, strong leadership skills, and a passion for data stewardship.

This is a unique opportunity to play a key role in a mission-driven organisation, working at the forefront of health data analysis. You’ll be part of a collaborative, forward-thinking team that values innovation, integrity, and impact.

How to apply

Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions:

1. Describe a time when you led the implementation of a data strategy or governance framework. What challenges did you face, and how did you ensure compliance with standards such as ISO27001 or similar?
2. This role involves working closely with both internal teams and external data providers. Can you provide an example of how you’ve successfully built relationships to either develop and embed best practice, or to scope and negotiate access to new data sources?
3. Tell us about a complex data management issue you’ve encountered. How did you approach it, and what was the outcome?

Our commitment to Inclusion and Diversity

We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.  We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.

We have identified three diverse groups, In particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.  Apply to join our team and let's work towards building a diverse and inclusive workplace together.

Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: 21 September 2025, 23:59

Interview date: W/C 13 October 2025

About the role:

Are you ready to take the reins of a service that is already making a difference and help shape its next chapter? The Gray’s Inn Road supported accommodation project in Camden offers 16 short-stay places for people moving away from the streets and has quickly become a vital part of our mission to make rough sleeping in London rare, brief and not repeated. Funded by the Department of Levelling Up Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service is still in its early years, giving the next Service Manager the chance to build on strong foundations and lead it into the future.

As Service Manager you will ensure the project continues to meet specification while remaining agile to local authority and organisational priorities. You will oversee referrals, move-on pathways and personalised support planning, making sure each resident receives tailored guidance that promotes independence. By leading and inspiring your team you will embed consistency, quality and responsiveness in everything from day-to-day keywork and coaching to group sessions and links with external agencies, while also managing outcomes, commissioning requirements and policy adherence to maintain the highest standards.

This is more than just a management role – it is a chance to shape the development of a young and ambitious service while growing your own career within SHP. The leadership you bring will strengthen our impact on the lives of Londoners experiencing homelessness and influence the way we respond to this challenge as an organisation.

About you:

• You will have proven experience in leading and directing teams effectively, ensuring a consistent, high-quality, and responsive service.
• Demonstrated capability in building and maintaining strong partnerships with key organisations and stakeholders in the sector.
• Experience of leading teams to deliver client focused support, including detailed assessments, onward referrals, and tailored interventions for individuals facing multiple disadvantages.
• Dedication to safeguarding vulnerable adults, ensuring the quality of risk management plans to reduce and manage risk, whilst creating opportunities to promote independence.
• Experience of embedding and managing continuous improvement in Health & Safety and Housing Management processes to maintain a safe and compliant environment for residents and staff.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 5th October at midnight

Interview Date: Wednesday 15th October at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. 

Registered Care Manager

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Luff House!

We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care team. Luff House offers residential care, dementia care and respite care along with retirement support in a superb, purpose-built environment on the fringes of Frinton-on-Sea. This role is more than just a job – it’s a calling.

We are looking for a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of what it means to work in a Christian Care Home https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local church and community groups to maximise voluntary help and spiritual support available;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Please read the job pack here

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £47,000 to £50,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Luff House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.



Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Ref 7161

Closing Date: 24 September 2025

Save the Children UK has an opportunity for a Portfolio Manager to manage our West and Central Africa (WCA) portfolio within the Global Impact group from January 2026 for 12 months. In this pivotal role, you'll oversee a diverse range of programmes and partnerships across the region, ensuring they are well-managed, strategically aligned, and delivering lasting impact for children and communities.

Working closely with Country Offices, donors, and internal colleagues, you'll manage risk, drive performance, and capture learning that shapes future portfolio opportunities. Success in this role will require strong portfolio management expertise, excellent relationship-building skills, and fluency in both English and French to engage effectively across the region. Above all, you'll bring a commitment to ensuring children everywhere can survive, learn and thrive.

Please Note: Even if this fixed-term WCA role isn't quite the right fit, we welcome you to submit your CV to be considered for other upcoming Portfolio Manager opportunities across Save the Children UK, including positions overseeing Portfolio's in regions such as the Middle East or East Africa that do not require French.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

The Portfolio & Risk Team manages the SCUK International Restricted Portfolio, supporting Country Offices and local partners in achieving strategic goals. They collaborate closely with Country Offices and other members, offering expertise in programme management, donor compliance, and risk management. Their responsibilities include ensuring compliance, quality assurance, and addressing sensitive issues such as fraud, safeguarding, and safety/security concerns. The team also ensures that learning from the portfolio informs future partnership and portfolio opportunities.

Key Accountabilities

The Portfolio Manager for West and Central Africa (WCA) is responsible for overseeing the successful implementation of Save the Children UK's portfolio across multiple Country Offices in the region. This includes providing direct management support to Country Offices, ensuring compliance with donor requirements, and supporting the effective delivery of programmes and partnerships. Working with a high degree of autonomy, the postholder will lead on managing risks, issues and challenges specific to the WCA portfolio and escalate as necessary to senior colleagues.

The role works closely with the Senior Portfolio Manager for WCA and the Regional Portfolio Lead to ensure regional priorities are supported and delivered. This includes contributing to the effective development and implementation of regional and strategic partnerships, identifying and addressing systemic risks and issues across WCA, and capturing lessons learned to inform future portfolio development opportunities. The Portfolio Manager will also collaborate with colleagues across Partnership Engagement and Portfolio Development to strengthen new partnership opportunities in the region.

In this role, you will:

• Manage the delivery of Save the Children UK's (SCUK) portfolio by overseeing grant and contract management, ensuring compliance with donor requirements, and supporting Country Offices (COs) in achieving program deliverables and managing risks and issues.

• Provide oversight of risk management and portfolio performance, making informed decisions on issues, ensuring key performance indicators are met, and escalating concerns when required.

• Support portfolio development efforts, identifying new funding opportunities with COs, and maintaining up-to-date award and information systems.

• Monitor portfolio performance across designated regions, or other regions when resourcing help is requested, evaluating progress, ensuring adherence to SCUK policies, and ensuring compliance with donor and partner requirements, making adjustments where necessary to ensure success and sustainability.

• Develop and maintain strong relationships with key staff in Country Offices, offering operational support as needed to ensure quality programming and donor compliance.

• Work to ensure Country Office priorities drive SCUK support for programming, while fostering collaboration across relevant SCUK teams.

• Oversee relevant research projects, ensuring compliance with donor requirements and quality standards, and managing associated risks. Ensure quality assurance processes are completed for research projects, resulting in the right product for the right audiences and adherence to research ethics. Explore solutions for efficient management and synthesis of evidence and learning from SCUK-supported and external research to feed into future partnerships and portfolio design.

• Ensure continuous improvement by facilitating the sharing of lessons learned, best practices, and success stories to inform future portfolio and partnership development efforts and capture knowledge management across the SCUK portfolio.

• Support in identifying new funding opportunities, as follow on from existing awards and/or as part of the day-to-day interaction with donors and that this will be included in the central pipeline management. As directed by the Head of Portfolio Development, this role may be asked to support on proposal development as necessary.

About You

We are looking for someone with the following experience, competencies and skills:

• Project and Portfolio Management: Experience in managing portfolios across multiple Country Offices, with knowledge of donor compliance requirements and the proven experience of ensuring a portfolio of work is delivered on time, within scope, and in alignment with donor requirements and agreed outcomes.

• Risk Management and Mitigation: Proficiency in identifying, assessing, and addressing risks at both the portfolio and project levels, ensuring that strategies are in place to minimise or resolve potential issues.

• Stakeholder and Donor Relationship Management: Strong ability to develop and manage successful relationships with donors, strategic partners, and Country Offices, ensuring effective communication and alignment with organisational priorities.

• Monitoring, Evaluation, and Reporting: Skilled in overseeing the collection and analysis of data for portfolio performance, as well as financial management and ensuring effective monitoring and reporting to internal and external stakeholders.

• Knowledge Sharing: Ability to facilitate the sharing of best practices and lessons learned to enhance future portfolio management and development opportunities.

• Management Skills: Ability to manage a diverse portfolio, to ensure the portfolio's success across various regions and partnerships.

• Communication and Relationship Management: Proven ability to work effectively in a team and build strong relationships with colleagues from different organisations, functions, and cultures. This includes excellent communication skills for engaging with multiple stakeholders, including Country Offices, donors, and internal teams, ensuring clear and effective dissemination of information and fostering collaboration.

• Problem-Solving and Analytical Skills: Good attention to detail with the ability to identify risks, assess potential issues, and develop solutions that support successful portfolio delivery and overcome challenges across different contexts.

• Technical Expertise: A good understanding of program management, international development, and donor relations.

• Language Skills: Fluency in French (essential) and English.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Job Title: Deputy Service Manager

Location:Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00. Some flexibility maybe required depending on the needs of the service. 

About the role

As a Deputy Service Manager, you will support the Service Manager in driving excellence in service delivery, being a point of contact for staff and ensuring they are empowered, skilled, knowledgeable within their roles and create a supportive environment where both staff and residents can thrive. Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services.They are here to make positive changes and receive the support they need to achieve greater independence and progress in their recovery.

In this role, as a Deputy Service Manager, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About you

We're looking for someone driven to provide high quality, effective and person centred support to staff, colleagues, residents, and participants. You’ll enjoy working as part of a team learning effective communication and build meaningful relationships with people from all backgrounds. You're someone who thrives in supporting your team to deliver excellence in service delivery, in which they feel empowered to perform within their roles. You are confident in supporting with service level enquiries and giving advice on matters from employment queries to resident/participant related questions. Most importantly, you’ll be compassionate, supportive, and ready to work in a fast paced, ever changing environment. 

• Provide high quality support and line management to staff.
• Lead and manage employees, including task delegation, caseload distribution and day to day oversight.
• Support the Service Manager with the daily running of the service
• Oversee and undertake regular audits of service delivery to ensure it meets contractual, legislative, and performance requirements.
• Provide emergency on call service when and where required in case of any emergencies and to ensure staffing levels are adequate.
• Support residents and participants to take control of their lives by creating a positive, enabling environment. Offer advice, information, and guidance.
• Being an active team member, take part in support sessions, and help run workshops or attend local events as needed.
• Financial Management including budgets, cost control, and general financial management.
• Deliver a service working in partnership with other voluntary and statutory agencies.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Leadership | Team Management | Line Management | Service Delivery | Risk Management | Operational Support | Staff Supervision | Person Centred Care | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Recovery | Independence | Housing Management | Property Maintenance | Financial Management | Budget Oversight | Contract Compliance | Quality Assurance | Policy Implementation | 24 Hour Service | Crisis Response | Communication | Staff Training | Performance Monitoring | Resident Support | 

Senior Prospect Development and Insight Manager
Contract Type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London Office (1 day a week in office)
Salary: £52,500 - £57,500

Are you an experienced prospect research and development professional, with a passion for insight-led fundraising? We’re looking for a unique individual who can inspire curiosity, forge collaboration, and spearhead prospect research and development across high value fundraising – helping to drive growth of Corporate Partnerships and Philanthropy income at Macmillan.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer – and we’re committed to driving a revolution in cancer care for the future.

We reach millions of people every year, from our Macmillan nurses supporting people with cancer across the UK today, to our work on pioneering innovations that are revolutionising diagnosis and treatment for the future. With your help, we’ll transform cancer care for good.

About the team

This role offers an exciting opportunity to join our ambitious High Value Stewardship & Operations team, part of the newly formed Partnerships Directorate, which is dedicated to building impactful, long-term relationships with philanthropists, corporate partners, and healthcare leaders.

You’ll play a pivotal role in bringing high value supporters into the heart of Macmillan, unlocking significant support to help tackle some of the most complex challenges facing people living with cancer, and the wider cancer care system.

This is a unique opportunity to shape the future of Corporate Partnerships and Philanthropy at one of the UK’s most loved charities. You’ll be part of a dynamic, inclusive and ambitious team, working to deliver real impact for people living with cancer.

About the role

As Senior Prospect Development and Insight Manager, you’ll lead the charge in identifying and qualifying high value prospects, overseeing rigorous due diligence, working with fundraisers to develop opportunities through the pipeline, and embedding a culture of collaborative, compliant, and insight-led fundraising across the division.

This is a unique opportunity to influence fundraising strategy and drive growth of Corporate Partnerships and Philanthropy income at Macmillan, equipping fundraisers with the intelligence and tools they need to deliver an exceptional experience for high value donors.

Key responsibilities:

• Lead the prospect development and insight function across Corporate Partnerships and Philanthropy
• Develop and implement a high value prospecting strategy to build a robust pipeline of qualified prospects
• Deliver high-quality research profiles and guide fundraisers in their own research
• Oversee due diligence processes, ensuring ethical and compliant fundraising
• Collaborate with fundraisers and leaders to monitor pipeline health and drive performance
• Foster a culture of curiosity, collaboration, and insight-sharing across the division
• Provide strategic analysis on fundraising performance, trends, and market intelligence
• Work with internal teams to ensure compliance with GDPR, the Data Protection Act, and ICO guidance
• Line manage and develop a high-performing team, driving an inclusive work culture
• Champion best practice in prospect development and insight-led fundraising

About you

The successful candidate will demonstrate the following skills and experience: 

• Expertise in prospect research, network mapping, and gift capacity analysis
• Leadership skills, with line management experience (desired) and the ability to influence and deliver through others
• Excellent interpersonal and influencing skills, with the ability to engage senior stakeholders
• Excellent written and verbal communication skills
• Excellent research and analytical skills, with the ability to manipulate data to extract insights
• Knowledge of the current corporate and philanthropy fundraising landscape in the UK and globally
• Experience of using relational databases (ideally Raiser’s Edge)
• Understanding of GDPR and data protection compliance for prospect research

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Tuesday 30th September
Interview dates: Virtual Interviews will be held week commencing 6th October and 13th October (exact dates TBC)

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

What is the opportunity

Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.

This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.

About your values and strengths

You are someone who strenths and values will align with the following attributes:

• You can think on your feet and are consistantly able to bring ideas to the table
• You understand the tension between quality and cost and how to resolve them
• You are able to build alliances and relationships that have sustainable benefits to the charity and its work
• You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
• You see problems as opportunities and a gateway to new ways of delivering our services and business development

What you can expect from us

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

Regional Partner Quality Manager x 2 (England and Wales)

As a Regional Partner Quality Manager, you will play a critical role in ensuring our partners deliver high-quality services to those in need. You will manage relationships, monitor performance, and support continuous improvement initiatives to achieve operational excellence.

Key Responsibilities

Partner Relationship Management

• Serve as the primary point of contact for partners in your region, fostering strong, positive relationships.
• Regularly engage with partners through email, phone, virtual meetings, and in-person visits.
• Ensure partners adhere to agreed quality standards and service delivery expectations.

Training and Capacity Building

• Provide ongoing feedback and mentoring to help partners improve performance.
• Design and implement partner development programs in collaboration with internal teams.

Quality Assurance and Compliance

• Conduct routine audits and quality assessments to ensure compliance with organisational standards, safeguarding policies, and data protection regulations.
• Identify areas of non-compliance and work with partners to implement corrective actions.

Performance Monitoring and Reporting

• Produce regular performance reports with actionable recommendations for improvement.
• Re-engage non-performing or inactive partners with tailored support plans.

Stakeholder Collaboration

• Work closely with internal teams, to ensure seamless delivery of quality initiatives.
• Represent Fuel Bank Foundation in regional forums, meetings, and events, advocating for our mission and goals.

Administrative Duties

• Maintain accurate and up-to-date records of partner communications, training logs, and compliance reports.

We are looking for someone who is a great communicator, is results focused and holds strong organisational skills. You must enjoy working with a team and be able to manage your own time. You will hold strong administration skills with experience of using Microsoft Office for documentation and presentations.

Regional Operational Manager

Service: Services and Innovation London

Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week)

Location: Various areas across London

Hours: 29.6 hours per week (part-time)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.

The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.

Key requirements:

· Proven leadership experience managing services for vulnerable children, young people, and families.

· Strong background in team management, budget oversight, and quality assurance.

· Skilled in stakeholder engagement, partnership building, and service development.

· Experience with tenders, funding bids, and strategic growth.

· Knowledge of safeguarding, compliance, and data-driven performance monitoring.

· Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.

· Excellent communication, project management, and organisational skills.

· A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.

We welcome applicants with lived experience of the communities we support.

Main Requirements (for details check the job description and person specification):

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Follow the link to our website and click 'Apply Now' below to complete our online application form

· Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Are you an innovative Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM?

The charity is currently in the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters.

Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Manager shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.

Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third-party suppliers.

If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply.

This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Location: Camden Road, London N7

Salary: circa £45,000 per annum (depending on experience)

Hours: Full-time, 35 hours per week

Reporting To: Head of Finance and IT

Contract: Permanent

Centre 404 is a thriving charity with a proud history of supporting people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs. We are looking for a skilled and motivated Finance Manager to lead our finance function and help us build a financially resilient future.

�� About the Role

This is a key leadership role within our Central Services team. You’ll oversee day-to-day financial operations, manage a small team, and deliver accurate, timely reporting that supports strategic decision-making across the organisation.

You’ll work closely with the Head of Finance & IT, senior managers, and Trustees to ensure robust financial planning, compliance, and risk management. Your work will directly support our mission and help us maximise the impact of every pound we receive.

�� Key Responsibilities

· Lead the finance team and manage daily operations

· Deliver monthly management accounts, statutory reporting, and audits

· Oversee budgeting, forecasting, and financial planning

· Ensure compliance with Charity SORP, funder requirements, and financial regulations

· Support strategic projects and deputise for the Head of Finance & IT

�� About You

We’re looking for someone who is either qualified or working towards ACA, ACCA, CIMA, or CIPFA, with a strong track record in financial management. You’ll be a confident communicator, a proactive problem-solver, and a collaborative leader who thrives in a mission-led environment.

You’ll bring:

· Experience in charity finance and donor reporting (desirable)

· Strong understanding of financial systems and controls

· Ability to lead and develop a finance team

· Excellent interpersonal and analytical skills

· A commitment to Centre 404’s values and mission

�� What We Offer

· A supportive, inclusive working environment

· Opportunities for professional development

· Flexible working arrangements

· The chance to make a real difference in people’s lives

We are looking for an experienced, inspirational and dynamic Director to lead our care company. Carers and Companions, part of innovative local charity, Ilkley Community Enterprise, is a leading local homecare provider with an enviable reputation for quality and impact, and ambition for further growth.

The Director will be central to driving our growth whilst ensuring our continuing delivery of safe, effective and outstanding quality care and support to all our clients. With proven leadership experience in care (elderly homecare/supported independent living for adults with learning disabilities/both), you will be commercially skilled and as the CQC Registered Manager be able to ensure our services meet/exceed all regulatory requirements. You must have a UK Driving License and use of a car and NVQ 5 in Leadership and Management (or equivalent).

In return we offer a highly competitive salary, pension, performance-related pay opportunity, health/wellbeing support, continuing professional development, employee discount and much more.

This is a fantastic opportunity to shape and lead the future success of the company, using our many achievements and strengths to assure consistent quality and organic growth.

We are looking for an experienced and passionate Data Manager to work as part of our Evidence and Impact Team.

This is a Fixed Term Opportunity, expected to end November 2026

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Evidence and Impact team at Rethink Mental Illness ensures the organisation maximises its impact through data-driven decision-making, robust evaluation, and strategic analytics. This role will sit within the team but have a dedicated project remit, working closely with partners across the NHS, voluntary sector, and government data bodies. The postholder will act as a subject matter expert in statutory health datasets and data integration, while also contributing to Rethink’s wider ambition to demonstrate leadership in mental health data innovation.

How you will make a difference

This is a strategic, delivery-focused role designed to lead Rethink Mental Illness’s work on the national Mental Health Services Dataset (MHSDS). The postholder will manage a pioneering project to design and implement data flows from Rethink alliances – including Open Mental Health in Somerset and Synergy in Sheffield – into the MHSDS. Our alliance model is aligned with the government’s neighbourhood health agenda – enabling the NHS to work in a fully integrated way with a range of community based and grassroots organisations. Ensuring that data flows from these organisations is critical.

The role will build a robust data model, work directly with voluntary sector partners to understand their CRM systems, and develop automated submissions that ensure compliance with statutory requirements. Beyond compliance, the postholder will position Rethink Mental Illness as a sector thought leader by creating a replicable model that enables voluntary sector data to be integrated into national reporting – an ambition that has not yet been achieved elsewhere.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

At Outside the Box we believe in making a difference, positively changing the lives of the people we support (adults with learning disabilities/autism). We are looking for someone special for our exciting and varied role of Services Manager for our ‘day’ services (OTB Choices).

OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. As Service Manager you will be at the heart of developing and managing these services, ensuring consistently high quality provision that really does make a difference.

You will help lead busy, vibrant services so must have the strength and vision of an experienced manager, a demonstrable track record and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.