Quality and compliance manager jobs

This is a senior support post of essential importance to allow the Dean, Chief Operating Officer, Chapter and committees to develop and maintain an effective system of governance for the Cathedral with adherence to the highest standards of good governance practice. This will include relevant regulatory and legislative requirements such as supporting the Chief Operating Officer with returns, reports and filings for statutory bodies including the Charity Commission, Information Commissioner’s Office, HSE, the Parish and Companies House. The post holder will provide comprehensive and effective administrative support for Chapter and its statutory committees such as Finance Committee and the Audit and Risk Committee. The post holder will work across Cathedral teams to ensure robust compliance and risk management.

If you have knowledge of and experience in:

• Governance processes
• Working with and administrating databases
• Broad understanding of legal frameworks (e.g. data protection laws), regulatory requirements, risk management principles, and internal audit processes 

And are:

• A proactive problem solver
• Highly efficient and organised
• Enthusiastic for the Cathedral’s overall vision and values, and have sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as the Whistleblowing Officer and assist in the working of the Whistleblowing Policy;
• Maintain the declarations of interest and gift registry records;
• Assist the COO in keeping a log of complaints under the Complaints Policy 
• Lead the co-ordination, preparation, planning and follow-up for meetings and other committee work associated with the governance of the Cathedral including Chapter, Finance Committee, Audit and Risk Committee, and Nominations Committee;
• Arrange and manage the Annual Parochial Church Meeting (APCM) and parish clerking duties;
• Assist the COO with returns, reports and filings for statutory bodies, the Cathedral's insurers, Association of English Cathedrals etc; 
• Assist the Dean and COO in their governance responsibilities under the Care of Cathedrals Measure 2021;
• Support the COO in the coordination of risk management and Health and Safety Compliance across the organisation; 
• Support data protection compliance across the organisation, working with the Cathedral’s GDPR consultants
• Secretariat support for the Health, Safety and Security Committee meetings
• Develop, monitor and review Cathedral policies and systems to ensure compliance and best practice
• Work with the Cathedral HR team to devise and monitor a regular training schedule to ensure best practice and compliance
• The post-holder will assist the Cathedral Safeguarding Officer where needed with administration, DBS checks and training requirements and records.

Closing date: 11.59pm on Wednesday, June 17th 

Interviews are planned for Tuesday, July 7th and Wednesday, July 8th.

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Job Purpose

Reporting into the Chief Operating Officer, the post holder will be responsible for leading on quality assurance and compliance across the organisation, including managing and ensuring compliance with ISO 9001 standard and GDPR, allowing Ygam to achieve its strategic objectives effectively and efficiently. The role will also have responsibility for certification of programmes with CPD.

Key Tasks

• Lead and encourage a culture of continual improvement across the organisation.

• Plan, organise and complete internal audits to ensure compliance with ISO standard and identify business risks.

• Review and evaluate operational procedures to ensure continuous improvement and maintain ISO9001 certification.

• Manage the internal non-conformance process (DV8) identifying root cause, trends and corrective actions.

• Liaise with external auditors to facilitate the annual ISO audit.

• Take responsibility for Ygam’s GDPR compliance supported by the In-house Lawyer and Head of Information Systems.

• Manage policies, due diligence and consent processes, ensuring that these are adhered to across the organisation.

• Oversee Ygam’s Quality Management System (Help Hub) and ensure this is kept up to date across the organisation.

• Lead the submission for CPD certification of programmes as required.

• Prepare reports for the Senior Leadership Team and Finance, Audit and Risk Committee and attend meetings where required, including internal audit updates, results of quality audits, etc.

• Support the management of operational risk, including maintaining Ygam’s RAID Register and ensuring that this is kept up to date across the organisation.

• Line manage Ygam’s In-House Lawyer who works for the organisation 1 day per week, primarily on contracts and GDPR compliance.

· Any other ad-hoc tasks for QA and compliance, and back-office support as required

Person Specification

Essential criteria:

· Significant experience of quality management, compliance and process improvement, including ISO 9001 certification.

· Strong analytical and problem-solving skills to interpret and implement ISO standards.

· Experience of providing an internal audit service.

· Experience of producing reports suitable for SLT and board committee level consideration.

· Excellent knowledge of GDPR compliance, including consents processes.

· Excellent verbal and written communication skills, and the ability to work with and influence colleagues at all levels across the organisation.

· Strong IT skills (MS Word, Excel, PowerPoint).

· Experience of driving projects to achieve agreed outcomes.

· Strong administration, time management and prioritising skills.

· Attention to detail and high standards of accuracy.

· Demonstrable diplomacy and ability to work in confidence

· Self-starter with ability to work effectively both independently and as part of a team.

· Willingness to travel regionally and nationally occasionally as required.

· Right to live and work in the UK.

Desirable criteria:

· Experience of working in the not for profit/charitable sector.

· Experience of working in a remote or hybrid environment with a geographically dispersed workforce.

About Action Tutoring
At Action Tutoring, we believe every child should be given the opportunity to succeed in school. But in the UK today, young people from disadvantaged backgrounds are less likely to 

achieve the grades they need to progress in life. This isn't because they are any less able; they have less access to the tools to help them reach their potential. 

We don't think this is fair. We know tutoring is an effective way of improving academic attainment and so we harness the power of volunteer tutors to bridge the gap and ensure this help can be accessed by every pupil who needs it, not just those who can afford it. 

We specifically help pupils facing socio-economic disadvantage and who are at risk of leaving primary or secondary school without reaching national standards in their exams. We work in partnership with schools in different cities and regions across the UK, delivering weekly tutoring in English or maths to those pupils who need it most. 

About the opportunity

We are looking for a strong candidate with formal teaching qualifications and experience teaching core National Curriculum subjects to join our established Impact and Quality department as Curriculum and Quality Manager. This role has oversight for ensuring the creation and delivery of high-quality, tailored tutoring resources for pupils and tutors, and managing the quality assurance processes within our organisation. This role includes line managing a team composed of two Curriculum Leads. You will also work closely with colleagues in the Marketing and Communications Department to provide matrix project leadership for the delivery of Initial Tutor Training. 

To achieve this, we are looking for a candidate with experience teaching either English or maths (or equivalent) with a willingness to quickly understand the curriculum requirements in the other subject. You will have a strong understanding of how to set the standard for excellent tutor training and tutor quality assurance, using your educational expertise to shape effective training and quality assurance frameworks that enable tutors of varying experience levels to flourish. The position would suit someone who loves working in education, values pedagogical best practice, and thrives when balancing creative curriculum and quality development with operational realities. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff, and as a growing charity there are plenty of opportunities to take on new areas of responsibility.

Deadline: Sunday, 21st June 2026
Interviews: Monday, 29th June 2026
Contract and hours: Full-time permanent contract. A full working week is 37.5 hours.
Location: This role can be remote (UK based), with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

• Project Management: Project manage the delivery of Action Tutoring’s tutor and pupil resources to a high standard and in line with agreed budgets, ensuring that they are relevant to the curriculum, engaging to use and allow for progress to be monitored. Work with the Head of Impact & Quality to set assessment questions to measure pupil progress.
• Quality Assurance & Insights: Manage the spot check process. Carry out detailed observations of online tutoring sessions, producing feedback to individuals flagged for observation by the programme team. Set annual Key Performance Indicators and produce termly insights into quality assurance, tracking impact over time. Produce an annual quality assurance report. 
• People & Matrix Management: Line manage the Curriculum Leads for English and maths, managing their work flow and projects goals. Provide matrix project leadership to Tutor Journey Coordinators for the delivery of Initial Tutor Training. 
• Training & support: Lead the annual review of Tutor Training updates, coordinating changes and/or commissioning new modules as required for quality and those proposed by the safeguarding and Tutor Journey teams. 

Essential Qualifications and Experience

We are looking for someone who is/has:

• Educated to degree level with formal teaching qualifications and experience teaching core national curriculum subjects.
• Strong subject knowledge in either English or maths; with a proven willingness and ability to quickly grasp the curriculum and exam specification requirements of the other subject.
• Right to work in the UK.

You will likely be more successful in this role if you:

• Are able to work independently and use initiative in a range of situations; confident to suggest and implement changes to drive improvements.
• Have effective time management skills and are comfortable working autonomously.
• Have strong project management skills; able to see through longer term projects to completion to meet deadlines; able to work under pressure to ensure targets are met.
• Have experience of line management or matrix project leadership with the ability to manage workflows, set project goals, and support team development.
• Are creative; able to come up with ideas to take forward Action Tutoring’s resources and training in new and engaging ways whilst also taking account of pedagogical best practice.
• Have a pragmatic, solution-focussed approach; able to balance competing organisational demands and adapt priorities in a fast-paced environment. 
• Have strong verbal and written communication skills and ability to undertake public speaking. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
• Are computer literate, competent using Google, Microsoft, and Canva. 
• Are committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Curriculum and Quality Manager will be critical to championing our mission to the team and external audiences, conveying to others the importance of our high quality delivery.

Lead a unique mental health retreat service helping prevent crisis admissions and supporting recovery across Gloucestershire. Join a values-driven organisation making a lasting difference through compassionate, person-centred care.

Swindon & Gloucestershire Mind is seeking an experienced and motivated Service Manager to lead Alexandra Wellbeing House — a unique short-term mental health retreat delivered in partnership with Gloucestershire Health & Care NHS Foundation Trust. Supporting adults experiencing acute emotional distress, the service provides an alternative to inpatient admission through early intervention, recovery-focused support, and collaborative care planning.

This is an opportunity to lead a skilled multidisciplinary team while shaping the future development of an innovative community mental health service. You will work closely with NHS partners, Crisis Teams, Community Mental Health Teams, and third-sector organisations to strengthen referral pathways and improve outcomes for people experiencing mental ill health.

We are looking for someone with strong leadership experience, a passion for person-centred mental health support, and the ability to build trusted partnerships across services. You will oversee service quality, staff development, safeguarding, performance reporting, and continuous improvement while ensuring the service remains welcoming, safe, and empowering for everyone accessing support.

In return, we offer a supportive and forward-thinking working environment, ongoing professional development, supervision, flexible working opportunities, generous annual leave, and the chance to help shape meaningful mental health services within the local community.

Join us and help create services where people are recognised, valued, and supported.

The Role:

The Marketing Manager will work closely with Directors and colleagues to drive engagement, growth, income generation, and brand visibility across Schools North East and its associated programmes. As a key member of the leadership team, you will develop and deliver a coordinated marketing and communications approach that supports the charity’s strategic priorities and strengthens its position as the Voice of North East Schools.

Your primary focus will be the delivery of high-quality marketing campaigns, communications, and audience engagement activity across all organisational workstreams. You will play a central role in increasing reach, strengthening stakeholder engagement, supporting revenue growth, and ensuring consistency of messaging across all platforms.

Success in this role requires the ability to manage multiple priorities while maintaining high standards of creativity, organisation, and delivery. You will be a confident communicator and relationship builder, able to work collaboratively across teams while also taking ownership of projects and campaigns from concept to completion.

Working alongside the Marketing & Communications Officer and wider teams, you will help ensure Schools North East continues to deliver impactful communications, strong audience engagement, and commercially successful campaigns that support the sustainability and growth of the organisation.

The Marketing Manager will drive organisational growth by transforming the "Voice" of Schools North East into an engine for income generation and member retention. You will build upon quality content creation to focus on coherence, ensuring every campaign across events, policy, and memberships is integrated, consistent, and delivers a clear Return on Investment (ROI).

Key Responsibilities: 

Revenue & Growth

• Develop and deliver annual marketing and communications plans aligned to organisational priorities
• Revenue Generation & Commercial Growth: Drive delegate acquisition and membership growth through targeted campaigns to improve conversion rates, delegate numbers, and memberships
• Segmented Engagement: Lead the development of tailored engagement strategies for different stakeholder groups, ensuring communications are purposeful, relevant and aligned to the needs of schools, partners, sponsors and wider stakeholders
• Digital Transformation: Lead the strategic expansion of our digital presence to increase professional visibility and high-level engagement

Content, Campaign & Brand Coherence

• Campaign Leadership: Lead integrated marketing campaigns that amplify the commercial and reputational impact of the events programme, membership offer and policy influence work
• Brand Guardianship: Manage the brand identity across all internal and external channels to ensure total consistency of the Schools North East "Voice"
• Comms Innovation: Reinvigorate e-comms with a dynamic approach designed to reduce information overload and improve engagement metrics
• Policy Distillation: Distil complex policy and educational information into clear, compelling narratives that support organisational advocacy

Systems, Analytics & Team Leadership

• Performance Metrics: Utilise data analytics and member feedback to report on ROI and justify marketing effort and spend
• Operational Optimisation: Lead the development and optimisation of the CRM and website
• Cross-Functional Integration: Work as the "Glue" between Business, Events, and Policy teams to ensure marketing activity directly supports their specific delivery goals, marketing operations, improving user experience, and ensuring strict data compliance
• Team Mentorship: Line manage the Marketing & Communications Officer, setting clear KPIs and fostering a high-performance, collaborative culture

Essential Requirements

• Strong interpersonal skills: The ability to build positive relationships with colleagues, members, sponsors, partners, and external stakeholders
• Highly motivated: The ability to manage competing priorities, work at pace, and deliver high-quality outcomes to deadline
• Delivery track record: Demonstrable experience of marketing that supports audience growth, engagement, events, memberships, and income generation. A strong history of managing multi-channel campaigns that have had a measurable impact
• Digital performance: Demonstrable experience of improving website performance through SEO, content optimisation and user journey design, resulting in measurable outcomes
• Technical proficiency: Experienced in using CRM platforms, website content management systems, analytics platforms, social media channels and other marketing technologies to support organisational objectives
• Analytical mindset: Ability to use data-driven insights to shape messaging and improve the effectiveness of marketing spend
• Strategic distillation: Exceptional ability to translate complex information into messages that drive stakeholder action
• Leadership capability: Proven experience of leading projects or teams, with a demonstrable ability to mentor, develop, and foster a high-performance culture

Desirable

• Experience in the education, charity, membership, or public sector
• Formal line management experience (e.g., 1–3 direct reports), including setting objectives and conducting reviews.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We are looking for a CRM Specialist to maintain and develop Blood Cancer UK’s CRM, ensuring high-quality, reliable and compliant data that enables teams across the organisation to deliver against our strategy. You will play a key role in improving data integrity, managing data flows, and strengthening the systems and processes that underpin supporter engagement, fundraising activity and reporting. Working closely with colleagues across ICT, Data and Innovation, Fundraising, Supporter Relations and Finance, you will help ensure our CRM is effective, well-governed and continuously improving.

The successful candidate will be confident working with relational databases and CRM systems, with strong SQL and Excel skills and a keen eye for detail. You will combine technical expertise with a problem-solving mindset, supporting users across the organisation, troubleshooting data issues, and identifying opportunities to improve processes through automation and better ways of working. You will also contribute to documentation, governance and training, helping build confidence and capability in CRM use across teams.

Regular travel to our London office will be required, typically once per month or as the role demands.

We welcome applications for part-time or full-time working patterns. The minimum part-time hours for this role are 21 hours per week, with 28 hours also available, up to full-time. Please clearly state your preferred working hours in your cover letter.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Payroll Manager
Hours: Full-Time, 36.25 hours per week, Monday to Friday
Contract: Permanent
Salary: Up to £44,956
Location: Trinity Lane, Cambridge, CB2 1TL

The Role

Clare College is seeking a Payroll Manager. Job responsibilities include processing the monthly payroll for Fellows and College Staff, Producing the Gender Pay Gap report with assistance from the Head of HR, and administering the three Pension Schemes that the College operates.

About Us

Founded in 1326, Clare College is the second oldest of the 31 colleges in the University of Cambridge. Regarded as one of the more progressive and informal, it is renowned as a college that achieves academically at the highest levels, whilst also being welcoming, forward-thinking, and inclusive. Clare College has a small number of academic employees and around 150 non-academic staff across a wide range of departments (including Housekeeping, Hospitality, Buildings and Maintenance, Porters, Finance and Tutorial). Staff support the academic mission of the College as well as its commercial conferencing business.

Situated in the bustling heart of Cambridge, Clare College offers not only a prestigious setting but also exquisite surroundings, featuring some of the region's most renowned gardens overlooking the River Cam. Our commitment to academic distinction is complemented by an ethos of inclusivity and forward-thinking, fostering an exceptional and inspiring work environment.

About You

You will be an experienced Payroll professional able to work with limited supervision and support.

You will be working with our employee records on the payroll system, which includes sickness and our EAP programme, as well as regular reconciliation of PAYE, NIC, pension, Student Loan, Tax Credits and any other payroll deductions and credits paid over to HM Revenue & Customs and other institutions. You will prepare all statutory returns and forms for all payrolls including RTI returns and FPS/EPS returns as well as the of year end procedure on Sage and producing and issuing P60s.

Remuneration for this role will be up to £44,956. There will be a four-month probationary period. The post holder will be eligible for a bonus every year and free lunch in College on working days. We also offer membership of a defined pension contribution scheme, a Healthcare cash plan and free parking. 

Join us in upholding Clare College's legacy of excellence while becoming an invaluable asset to our community.

The closing date for this position is 18 June 2026
Interviews will be taking place shortly afterwards.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to the principles of equal opportunities, diversity and respect and want to be known as an employer that invests in its staff, recognising and rewarding them for their commitment.

No agencies please.

Location: Any UK Trust office

Assessment: 17th - 21st June. If shortlisted, you will be asked to complete two tasks.

1st-stage interviews: 8th July at our Birmingham Centre. You must be available to attend face-to-face.

Join The King's Trust and help shape high-quality qualifications and apprenticeship assessments that support young people across the UK to build confidence, skills and progress into work, education or training.

We're looking for a specialist with a proven track record and experience of designing and developing regulated qualifications and/or end-point assessments. This is a technical role for someone who understands how to create qualifications and assessment products that are compliant, inclusive, fit for purpose and workable in practice.

In this role, you'll lead the development and review of qualifications and apprenticeship assessments, including specifications, assessment strategies, sample assessments and test banks. You'll manage work through development, regulatory submission, implementation and ongoing review, helping to ensure our products meet regulatory requirements and maintain standards for all learners.

We're particularly looking for someone with experience in:

• designing and developing regulated qualifications and EPAs
• working within Ofqual, Skills England and other relevant regulatory frameworks
• embedding accessibility, inclusion and reasonable adjustment considerations into assessment design
• working with providers, funders, regulators and sector partners.

This is an opportunity to use your technical expertise to create high-quality, fair and meaningful assessment products that make a real difference to young people across the UK. If you bring strong regulated assessment experience and want to apply it in a role with purpose, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Qualifications & Apprenticeship Development Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Qualifications & Apprenticeship Development Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Purpose:

The New Dawn Day Service Manager is responsible to lead, manage, and develop a safe, inclusive, and high-quality day service. The role focuses on delivering activities that promote independence, social inclusion, and well-being for service users while managing daily operations, regulatory compliance, and staff teams.

1. To coordinate and have responsibility for the overall management of the New Dawn Day Opportunities Services

2. To have overall responsibility for the line management of all staff employed within the service.

3. To review, assess and attend annual reviews and other professional meetings of service members.

4. To be responsible for the development and monitoring and the preparation of staff training plans in conjunction with the deputy managers and Tower Projects Chief Executive.

5. To be responsible for the planning and delivery of a high-quality programmes whilst maintaining standards and ensuring programmes are designed to meet the social, educational and developmental support needs of service members. You are responsible to ensure all daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims.

6. To be responsible for all monitoring and preparation of group and individual learning plans in conjunction with the Chief Executive.

7. To undertake the assessment of potential new and existing service members that are referred to or within the day service.

Main Duties & Responsibilities:

1. To facilitate, where possible, a community-based programme that meets the individual support needs of service member’s educational, social and developmental support needs, ensuring daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims.

2. To manage, support and actively participate in the organising and delivery of a high quality service in a supportive caring environment that adheres to the Tower Project’s policies and procedures.

3. To ensure the delivery of the service in consultation and partnership with Service members, Parents/ Carers, Schools/ Colleges and other relevant parties.

4. To provide and/ or receive support, advice and training as appropriate to the job role.

5. To be responsible for the overall operation of the New Dawn Day Opportunities Services for the effective and efficient use of the Services budget.

6. To develop and implement new initiatives as required.

7. To address and resolve issues in the general running of the services.

Specific Duties:

1. To maintain and develop systems for monitoring

2. To attend and contribute to Tower Project Senior staff team meetings, organise Day Service meetings and staff supervisions ensuring a smooth running of the service.

3. To initiate and/ or attend training events and appropriate external meetings according to expressed needs and demands.

4. To be responsible for the use of the building, health & safety and security of the premises and its equipment.

5. To be responsible for the preparation of timetables, activity plans, budgets, programme reports, monitoring data and other appropriate work according to the needs of the post.

6. Ensuring that administrative and financial responsibilities are conducted according to Tower Project procedures.

7. Pro-actively promote and develop inclusion and equal opportunities.

8. To liaise with and involve service member’s parents/ carers, outside agencies, support staff, key workers and other partner agencies in the planning and delivery of the service.

9. To ensure that the guidelines of the relevant legislation, e.g. Care Act 2014 are implemented at all times.

10.  To participate and meet regularly for supervision meetings with the Tower Projects Chief Executive.

11.  Undertake other duties as appropriate to the nature of the Post.

Operations & Service Quality

· Service Delivery: Design and oversee a diverse program of daily activities, workshops, and outings tailored to service user needs.

· Health & Safety: Maintain the facility to high standards, ensuring compliance with fire safety, food hygiene, and risk assessments.

· Compliance: Ensure the service meets all internal policies, local authority contract requirements, and statutory regulations.

Staff & Team Management

· Line Management: Recruit, supervise, appraise, and support a team of support staff and deputy managers.

· Workforce Planning: Manage staff levels and attendance levels for operational purposes.

· Staff Development: Identify training gaps and ensure the team completes mandatory compliance and care training.

Financial & Resource Management

· Budget Control: Manage the day-to-day operational budget, monitoring expenditure and optimizing resources.

· Administration: Oversee accurate record-keeping, including service user files, attendance logs, and financial transactions

PERSON SPECIFICATION

DAY SERVICE MANAGER – NEW DAWN

Knowledge/ Experience:

· Experience of coordinating services for adults with disabilities.

· Experience of assessing and supporting adults with disabilities.

· To have a minimum of two years’ experience managing a team of staff.

· Applicants must demonstrate an aptitude and willingness to work positively with adults with disabilities.

· Strong knowledge of safeguarding adults, health & safety law, and risk management

Education/ Qualification:

· A QCF Level 5 in Care or equivalent, or willingness to work towards such qualification.

Skills:

· Ability to organise and deliver a high quality educational and social programme of activities.

· Ability to work with service members who can present with a range of behaviours that can challenge

· Good communication skills with parents/ carers, service members, external agencies and staff.

· The ability to manage and provide a safe environment by identifying and implementing strategies/ activities to meet them.

· Ability to work as part of a team.

· Basic computer skills, or a willingness to undertake training as required.

· To support, promote and deliver groups within the Tower Project Equal Opportunities policy.

Special Conditions:

· The post holder will be expected to undertake any additional training as required.

Summary of job:

To provide professional management, supervision and operational oversight for intermediary services, supporting a team of PAYE and sessional Intermediaries and Researchers. The role includes service development, quality assurance, safeguarding oversight and contributing to the strategic growth and external representation of PAC-UK’s services for adopted people, birth families and their descendants.

Key tasks and responsibilities:

1. Management and Supervision

• Provide individual and group supervision to Intermediaries and Researchers, ensuring compliance with adoption legislation, policy and best practice.
• Offer case consultation and guidance, including complex and high-risk cases.
• Lead team meetings and staff development activities.
• Support team members in managing safeguarding concerns and ensure adherence to organisational safeguarding policies.

2. Service Delivery and Operations

• Oversee referrals, allocations and case progression and case closure, making informed decisions on applications and case direction.
• Maintain oversight of active cases, ensuring appropriate risk management and quality of service delivery.
• Monitor and review case records and undertake direct casework where required.
• Coordinate and chair meetings as needed.
• Oversee the delivery and day-to-day operation of FamilyConnect advice line services.

 3. Service Development and Quality Assurance

• Contribute proactively to the development of intermediary services, incorporating emerging theory, research and policy changes.
• Lead or support service evaluation, ensuring accurate collection and analysis of data.
• Undertake audits and contribute to continuous improvement processes across services.
• Ensure practice resources are current, relevant and aligned with service models.

4. Stakeholder Engagement and Representation

• Liaise with internal managers, external professionals and referrers regarding cases and service delivery.
• Represent PAC-UK at external meetings, including commissioner meetings and contribute to reporting requirements.
• Work collaboratively with other staff across PAC-UK and the wider organisation.

5. Staffing and Development

• Support recruitment, induction and ongoing development of staff and sessional workers.
• Deliver or facilitate training for parents and professionals.
• Quality assure and support team members delivering training.

6. Marketing and Service Promotion

• Take a proactive role in promoting the service, including contributing to marketing and online content where appropriate.

7. General Responsibilities

• Attend supervision with line manager and relevant internal meetings.
• Participate in training and continuous professional development.
• Undertake any other duties appropriate to the role.

Interviews: 22nd & 23rd June 2026

Employer: King's Trust International (not The King's Trust)

The King’s Trust International has been supporting young people worldwide since 2015. We were founded by HM The King to tackle the global crisis of youth unemployment. 

Our vision is that every young person should have the chance to succeed.

Our mission is to empower young people to learn, earn and thrive.

Our programmes and interventions are now present in 20 countries within the Commonwealth and beyond, across Asia, Africa, Caribbean and the Americas, the Middle East and Europe. 

We are committed to amplifying the voices of young people on the global stage and putting their needs at the very heart of the design and delivery of our work. This complements global efforts to deliver the Sustainable Development Goals, particularly those relating to quality education and decent work.

We seek to work to the highest quality standards and to ensure the health and safety of all the young people we work with as well as the well-being of our colleagues and partners.

The role

This role will be central to driving the growth of trusts and foundations fundraising at The King’s Trust International, leading an emerging portfolio of global institutional funders while shaping an ambitious strategy to expand our reach. As a key member of the fundraising team, the postholder will steward high‑value partners, secure significant multi‑year grants, and cultivate a strong future pipeline aligned to our new 10‑year organisational strategy. Working closely with colleagues across Programmes, Finance and MarComms, the role will craft compelling proposals and ensure excellent grant management that reflects our commitment to quality, compliance and impact.

Joining at a pivotal moment - following the launch of our long‑term strategy and with a growing base of international supporters - the Trusts and Foundations Manager will help unlock the next phase of our global expansion. The role will play a vital part in deepening relationships with existing, while proactively identifying and cultivating new opportunities across international philanthropic and institutional landscapes.

The postholder will work collaboratively across the wider fundraising function, supporting cross‑entity opportunities and sharing intelligence on global funding trends. With the chance to shape an emerging and high‑potential income stream, this role offers a unique opportunity to refine core skills in trust and foundation fundraising, build strategic partnerships, and contribute meaningfully to our mission to help young people worldwide learn, earn and thrive.

About you

You will be a strategic and experienced fundraiser with a strong understanding of global trusts, foundations and institutional funders, and the ability to deliver income growth within a complex, international environment. Your experience of securing and managing grants, along with strong proposal writing, compliance and reporting skills, will help you manage and grow a varied portfolio of funders while building a robust pipeline of new prospects. You will be a persuasive and confident communicator, both written and verbal, with the ability to translate complex programmes, financial data and impact evidence into compelling cases for support. Highly organised and proactive, you will bring strong project management and financial skills, with the ability to work collaboratively across teams and influence senior stakeholders internally and externally. You will thrive in an entrepreneurial and fast-paced environment, combining attention to detail with strategic approach to support sustainable income generation for young people globally.

CHA is recruiting an experienced and values-driven Chief Operating Officer to lead our central operations and support the delivery of high-quality housing and care services.

As COO, you will provide strategic and operational leadership across residential and sheltered services along with the finance, estates, HR, and other central services—driving performance, ensuring compliance, and enabling sustainable growth. You will work closely with the CEO and Board while leading a diverse team of senior leaders.

Key responsibilities include:

• Leading delivery of organisational strategy and continuous improvement
• Managing central teams and driving high performance
• Overseeing financial planning, budgeting, and resource management
• Ensuring compliance, risk management, and governance
• Leading estates strategy, capital projects, and IT/digital development

About you:

• Proven senior leadership experience (housing, social care, or related sectors)
• Strong financial, operational, and people management skills
• Inspiring leader with a collaborative and solution-focused approach

Additional requirement:
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.

Registered Manager (CQC) – Learning Disabilities & Autism

Permanent

£44,000 per annum

East London

An ambitious, values-driven social care organisation is seeking an experienced CQC-registered manager to lead a portfolio of supported living services for adults with learning disabilities and autism in East London.

You will become part of a team that truly champions person-centred, empowering support, fuelling people’s independence and purpose. Step into a leadership role where your proactive spirit and resilience will drive meaningful change, sharpening service quality, culture, and outcomes at a pivotal time

The Role

As Registered Manager, you’ll passionately guide supported living services that support adults with learning disabilities, autism, and complex needs. With varying levels of independence, you will champion creative and adaptive support for every individual.

Holding responsibility as the CQC Registered Manager, you will provide leadership across compliance, safeguarding, operational delivery, and team development, while ensuring customers remain at the centre of all support planning and decision-making.

The role blends strategic and operational leadership, including:

· Leading and developing staff teams across multiple supported living services

· Driving service quality improvements and embedding positive service cultures

· Supporting services through compliance and inspection readiness activity

· Embedding Positive Behaviour Support (PBS) and Active Support approaches

· Managing safeguarding concerns, HR processes, and service performance

· Promoting meaningful community engagement and improved quality of life outcomes for customers

About You

Applications are welcome from experienced Registered Managers or strong Deputy Managers ready to step into a more senior leadership role, provided they have substantial experience in CQC-regulated learning disability and autism services.

Candidates should bring:

· Strong knowledge of CQC standards and regulatory compliance

· Experience within supported living services for adults with learning disabilities and/or autism

· Experience supporting individuals with complex needs and behaviours of concern

· A person-centred, empowering approach to support delivery

· Experience leading teams through service improvement or culture change

· The confidence to manage performance, capability, and operational challenges effectively

· Experience of Positive Behaviour Support (PBS), Active Support, or similar approaches

A Level 5 qualification in Leadership & Management (or equivalent) is highly desirable.

Applications are being reviewed on a rolling basis, and the role may close early.

Ready to define what “good” looks like and make it real across our services?

Hft has turned a corner. After navigating a period of significant financial and operational challenge, we have delivered a major turnaround, reducing a £17 million deficit, stabilising our workforce, and restoring confidence across every level of the organisation.

Now, with a new and focused Executive Team working closely with our Senior Leadership Teams, clear governance, and a collective understanding of the need to embed sustainable improvement across all areas of the organisation, we are moving from recovery to transformation.

The Opportunity

You will lead the development and delivery of an integrated, organisation-wide approach to quality, safety, safeguarding and great practice. Your focus will be on ensuring people are supported to live safe, meaningful and aspirational lives. This role brings together quality assurance, safeguarding, safety and practice into a clear and consistent approach across a complex, national organisation.

You will drive and oversee quality, safety and governance systems that support them. You will maintain clear oversight of performance, risk and compliance, and provide assurance, insight and challenge to the Executive Team and the Board. You will ensure regulatory compliance, safeguarding, and health and safety systems are robust, responsive, and consistently upheld, but, importantly, rooted in the understanding that all of this is to make sure that the people supported have great lives.

Working closely with operational leaders, you will identify underperformance and support improvement. You will use data, audits, incidents, and feedback to generate insights and drive continuous improvement. You will also help shape a shared understanding of what great practice looks like across services.

If you have senior leadership experience across quality, safety, safeguarding and practice within a learning disability charity or social care provider, we would love to hear from you. Please refer to the candidate brief attachment for full details of the role.

Please note: This role is a Home-based position (travel 3 times per month to Bristol/other locations)

What you will bring to succeed in this role

Essential

• Senior leadership experience across quality, safety, safeguarding and practice within a large learning disability charity or social care provider
• Accountable experience of leading operational health and safety within a multi-site, CQC regulated care environment
• Ability to lead and develop high-performing teams
• Experience of providing clear assurance and reporting on health and safety performance, risks and compliance to senior leadership and/or Board
• Communication and influencing skills, with the ability to work across organisational boundaries
• Experience embedding co-production and lived experience into organisational approaches
• Highly developed analytical skills and ability to use data to drive decisions
• Confident in leading change, improvement and cultural development

Selection Process

We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a presentation, and the opportunity to meet with key stakeholders to get to know the team and Hft.

As part of our recruitment process, we are proud to include the voices of people with learning disabilities. You will meet them throughout the process, and they will play a key role in the final stages of selection. Their perspective shapes how we lead, listen and make decisions at Hft.

We anticipate the following timelines:

• Closing date: 9 June 2026
• Pre-screening interviews: 12, 15 or 16 June 2026
• Final assessment: 30 June 2026

We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Our Commitment to Inclusion

We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team at Hft.