Quality and compliance officer jobs in europe

Rinova Ltd
We are a dedicated organisation committed to delivering high-quality funded provision, including employability programmes for marginalised young people and adults. Our goal is to create impactful, innovative, and sustainable solutions that make a real difference in our communities.

Role Overview:
We are seeking a dynamic and experienced Delivery Manager and Funding Acquisition Lead to oversee multiple delivery teams and drive the success of our funded projects. This role combines operational leadership with strategic funding development, ensuring that our programmes meet targets, maintain high standards, and secure ongoing financial support.

Key Responsibilities:

· Manage and support multiple delivery teams across various funded projects, ensuring targets are achieved and quality standards are maintained.

· Develop and maintain a high-level overview of all ongoing projects, identifying opportunities for synergy, shared learning and cross-programme collaboration to enhance impact and efficiency.

· Support project managers in planning, monitoring, and evaluating project progress.

· Oversee quality assurance processes to ensure high standards of delivery and impact.

· Act as a vital link between delivery teams, senior leadership, and compliance teams, providing solutions to underachievement and promoting continuous improvement.

· Develop and maintain strategic partnerships with external stakeholders including funders, delivery partners and sector organisations to enhance collaboration and extend programme reach.

· Represent the organisation in partnership forums and networks to raise profile, share learning and identify joint funding or delivery opportunities.

· Play a key role in funding acquisition by working closely with the CEO to identify suitable funding opportunities.

· Lead the development of innovative and compelling funding applications, particularly for public funds, grants, and trusts.

· Maintain a strong understanding of funding sources, grant-making bodies, and trust organizations, leveraging this knowledge to secure new funding streams.

· Track and report on funding progress, ensuring compliance with funder requirements and organisational policies.

· Foster a positive team environment, promoting collaboration, communication, and shared success.

· Stay informed about sector developments and funding landscape changes to adapt strategies accordingly.

Person Specification:

· Proven experience in delivering funded provision, especially employability programmes for marginalised young people and adults.

· Ability to maintain a strategic overview across multiple projects, identifying links and opportunities to align efforts and achieve shared goals.

· Demonstrable success in securing funding from public sources, grants, and trusts for independent training providers and CICs.

· Experience in developing and managing strategic partnerships with external stakeholders, including funders, delivery partners and sector bodies.

· Ability to represent the organisation in external forums and networks, with confidence in advocating for shared goals and joint opportunities.

· Strong knowledge of funding sources, grant application processes, and compliance requirements.

· Excellent communication and interpersonal skills, with the ability to build relationships with funders, partners, and team members.

· Positive outlook, proactive approach, and strong team-working skills.

· Ability to lead, motivate, and support delivery teams effectively.

· Strategic thinker with problem-solving skills and a solutions-focused mindset.

Why Join Us?
This is an exciting opportunity to make a meaningful impact through high-quality delivery and innovative funding strategies. If you’re passionate about social impact, possess a strong track record in funding acquisition, and enjoy leading teams to success, we’d love to hear from you!

Vacancy Reference Number:

SA/GF/UKFS-R1

Position title:

Systems Accountant

Reports to:

Global Finance Officer

Location:

REMOTE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

Competitive

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, extendable and renewable)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 20th June 2025

Approx. Interview & Role Commencement Date(s):

Interviews: W/C as and when suitable candidates apply

Start: ASAP thereafter

ROLE OVERVIEW:

Muslim Hands is seeking a dynamic and experienced Systems Accountant to lead the implementation of a bespoke budget and finance management system for our grant-receiving partners. This role is critical in ensuring smooth onboarding, system integration, and ongoing support to enhance financial management practices across our partner network.

See full role details attached!

Notes: 

Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams / Zoom.

We reserve the right to end the application procedure early should the right candidate be found. 

Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

As Portsmouth Cathedral continues its journey of growth and expansion, we seek a CFO who will not only ensure financial oversight and compliance but also drive strategic initiatives to foster financial sustainability. Your expertise will be instrumental in solidifying the Cathedral’s financial position, optimising its resources, and advancing our service to the community.   

Following the implementation of the Cathedrals’ Measure 2021, and the registration of Portsmouth Cathedral as a charity in March 2024, the new role of Chief Finance Officer, funded by the Cathedrals Sustainability Fund, will support Chapter, the Cathedral’s governing body, in offering strategic financial leadership. Reporting to the Chief Operating Officer (COO), the CFO will be part of the Senior Management Team (SMT) and will manage a small team and will oversee the operational processes and functions, and communicate the necessary assurances, information and reports to the Senior Management Team, Chapter and the Board of our to be established trading company periodically. This will involve communicating complex financial ideas and information to a range of stakeholders (mostly non-financial).   

The successful candidate will be CAEW, ACCA or CIMA Qualified or similar and be able to show continued professional and personal development .  They will have:

•  Demonstrable experience in strategic financial leadership, with a track record of leading financial governance, compliance, and team development.   

• Strong knowledge of VAT, tax planning, and advanced accounting practices.   

• Excellent verbal and written communicator with an enthusiastic can-do approach and the ability to convey complex financial information to diverse stakeholders clearly and effectively.   

• Experience of dealing with colleagues, trustees and stakeholders.  

• Excellent analytical and reporting skills, proficient in financial software and Microsoft Office Suite.   

• Familiarity with a multi-fund accounting software   

• Empathy with the ethos of the Church of England. 

They will be:

• Commited to upholding the highest standards of safeguarding practice.

• Commited to equal opportunties and inclusivity and at ease when working at all levels. 

• Self-motivated.

• Highly collaborative and have excellent interpersonal skills including warmth, tact, diplomacy, discretion and imagination.

• Meet the standards required to pass a Fit and Proper Persons test. 

Safeguarding

The position is subject to a Basic DBS check as well as the ongoing safeguarding training provided by the Church of England and Diocese applicable to this role.

Benefits

• Annual leave allowance of 27 days per annum (FTE) plus public holidays
• Employer pension contributions of 7.5% plus employee contribution.
• Commitment to professional development and training
• Cash health plan

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.  

Back on Track is a Greater Manchester charity that enables people to make lasting positive changes in their lives. This could be managing problematic drug and/or alcohol use, living a crime-free life, improving mental health and wellbeing, or finding and maintaining a stable home.

This role is ideal for someone who is looking for an opportunity to lead an organisation while maintaining a strong and direct connection to the people we work with. As CEO you will translate vision into action, shaping services, systems, and policy at both local and national levels with empathy, innovation, and a deep commitment to equity.

Essential knowledge and experience

• Strategic leadership experience in the charity, public or other relevant sector
• Experience of building relationships and productive partnerships with both internal and external stakeholders
• Demonstrable experience of leading change within a dynamic, complex environment
• Successful experience of leading and managing teams and developing people
• Good understanding of strategic financial planning, maximising existing and potential revenue streams and budget management
• Good understanding of national and regional strategies and policy relating to our work
• Good understanding of the role of a Board of Trustees, or similar, enabling the Board to function effectively and in accordance with relevant governance and compliance

How to apply: click on the 'Redirect to recruiter' button below to apply through our website. The closing date for applications is Friday 6th June 2025.

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key Responsibilities

Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations.
• Undertaking debt advice file reviews.
• Identifying advisers’ soft skill and technical training needs.
• Providing constructive feedback, and pastoral support, to advisers and their line managers.
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

Ensure project compliance and quality requirements are achieved

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload.
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.

Other

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Job Title: Team Leader

Salary: Grade 5 - £37,181 per annum pro rata

Contract: Fixed term from June 2025 – end of December 2027

Hours: Part time – 30 per week

Location: Newcastle/South Tyneside

Closing date: Wednesday 4th June 2025 at 11.30 pm

Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub. 

About the role

The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home. 

About you 

You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.

Benefits

In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.  

About the team

Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.

We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ on the advert. You are  required to fill in an application formwith responses to the following four points in the ‘About you’ section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format.

The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.

· Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision.

· Experience and knowledge of delivering and managing support contracts/projects.

· Experience of working with people experiencing multiple disadvantage.

· Experience of working in a multi-disciplinary context with partners, community groups and other agencies.

We are a young charity with a lot of potential to make a difference in the lives of women impacted by sexual exploitation. Following a number of years of growth and consolidation of our services, we now have a vacancy for a new Chief Executive Officer to lead our team of 7 and take what we have built to date at Yada and lead us into our next stage of sustainable growth and impact.

We have just agreed our new strategic aims for the next three years and are now looking for someone with the right skills and experience to lead the charity at this exciting time in our journey. 

The charity has grown to a point where we are now  looking to recruit two positions to cover all aspects of managing the Charity. The CEO will provide the overarching leadership, but there will be another management role yet to be decided. This is because we are waiting to hear from you, if you feel you have the leadership qualities and experience to take Yada through its next phase. This is an amazing opportunity to shape the CEO role around your skill set, experience and capacity, and to determine the shape of its senior management team.

We are therefore looking for an experienced leader who will inspire and influence, and drive the vision to raise our profile and impact across the Violence Against Women and Girls sector and beyond.

The Yada CEO is responsible for ensuring that the overall vision and mission of the charity is adhered to as well as the overall strategic direction and management of the charity.

Line Manager: Yada Chair of Trustees

Hours/Days: Flexible (21-35 hours per week)

Salary: £34,434.40 pro rata

Start date: September 2025

Contract: One year fixed term, to be extended, subject to funding

Location: Yada Offices, West Worthing/Chichester

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Yada is a Christian charity founded upon Christian principles and there is a genuine occupational requirement that the CEO be a Christian. 

Current responsibilities for managing the charity include the following: 

(please note there is flexibility to change these depending on the skills and experience of the successful applicant)

Yada Management/HR

• Ensuring compliance with Yada Vision & Mission

• Line Management of Senior staff

• To manage and host monthly team meetings

• Attend quarterly Trustee meetings and present updates

• To be point of contact for Trustees

• Oversee evaluation of Yada projects for Trustees 

• Preparation of Trustees Annual Report - draft and publication

• Manage Charity Commission relationship

• Responsible for compliance with legal requirements of charity including Data Protection, GDPR, Equality, DBS, Health & Safety

Yada Development/Strategy

• To lead and develop organisational strategy

• Identify new areas of work

• To evaluate pilot projects and create future project plans

• To oversee the long-term vision of Yada

Finance 

• Lead responsibility for all financial decisions and compliance with Charity Commission including financial reports

• Ensuring compliance and smooth management of  all Yada financial activities including budget, payroll, pension, invoices, grant funding, investments, gift aid, Independent examination

• Preparation of monthly/annual accounts

Fundraising

• Lead responsibility for all fundraising decisions including applications for grants, fundraising events, corporate sponsorship.

• Managing and developing relationships with new and existing funders including monitoring and reporting.

Networking

• To represent Yada and give talks at network opportunities

• To oversee network development across local business and community

Operations

• To  review, evaluate and monitor Yada operations

• To ensure Yada’s operations are aligned with the strategic direction of the charity

• To review, manage, update and maintain all  Yada systems and processes

• To manage relationship with collaborators

• To recruit/train/induct staff and volunteers for projects 

• To identify training, research  and development needs within the organisation

Safeguarding

• Act as Safeguarding Lead for the charity

• Oversee Yada’s safeguarding process including reporting to Trustees

Policy

• To oversee Yada’s policies, including regular reviews and ensuring legal compliance.

• To develop and review risk assessments and policies  in response to new projects 

Communications

• To oversee our communications strategy

How to Apply

We welcome informal discussion about the role and responsibilities ahead of making an application. We are looking for the right person to lead the team in this exciting new chapter for Yada. If you have gaps in your expertise, please still consider applying as we will shape the role to the right candidate.

By way of application, please send a CV and cover letter detailing how your experience, faith and motivations would make you a suitable candidate for this role.

All enquiries and applications should be made to Helen Moore.

Purpose of the role:

At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable. 

So the purpose of this role is to support NEON achieving its mission by ensuring the smooth running of NEON’s finance systems and processes. You’ll do this by delivering on the main financial tasks day-to-day, and support with finance projects aimed at improving NEON’s systems.

Key Responsibilities: 

1. Doing all of our day-to-day fundraising administration to keep us well-organised and compliant. This includes:

   1. Recording and monitoring fundraising data using our Fundraising Tracking Database

   2. Keeping all of our grant agreements, contracts and other relevant documentation well-organised on GDrive and elsewhere 

   3. Ensuring compliance with the financial requirements of the grant agreements, and updating and maintaining the grant payments schedule 

   4. Raising invoices on Xero in line with funder agreements - noting instalment dates and receipts

2. Preparing payroll each month, ensuring everything happens on time and coordinating with our payroll agency. (This may only be a temporary responsibility) 

3. Processing and reconciling payments. This includes:

   1. Reconciling bank receipts and chasing late payments

   2. Processing supplier invoices and payments

   3. Monitoring our team’s Pleo card expenses and posting on Slack to our team for authorisation

   4. Managing the subscriptions on Pleo cards (this is likely a temporary responsibility until our People & Ops Manager returns from sabbatical leave)

4. Preparing some financial reports and accounts. This includes accounts to trial balance, and ad hoc reports from Xero when our team have finance queries or need support

5. Supporting with finance projects which make our finance systems work more efficiently, simply and sustainably e.g. helping to update our budget spreadsheets and approach to budgeting, or moving to a new bank

6. Supporting the Head of Finance with budgets, financial planning and reports and any other ad hoc finance tasks

7. Being part of Ops Hub shared work and cross-organisational work and team days 

About you:

• You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships

• You have solid finance experience and skill. For us that means:

  1. a minimum of three years work experience in a finance role, preferably within the charity/non profit sector. This means you have a good understanding of non-profit finance, including VAT and managing restricted and unrestricted funds

  2. a solid understanding of Accounts Payable (with BACs, invoicing, etc) and Receivable (invoicing and credit control) processes

  3. a Level 4 AAT, equivalent qualification or equivalent experience

  4. experience in control accounts reconciliation, and posting journals

• You know how to use accounting software and apps (e.g., Xero, Quickbooks, Sage) as well as Microsoft Excel or Google sheets

• You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it

• Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard

• You have strong organisational and time-management skills that are required to manage multiple tasks and deadlines. And you are comfortable moving between different paces of work - slower, more methodical work and quicker turnaround work

• You are a great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work

• You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll receive feedback from others well (and learn to give feedback well too)

• You are committed to NEON’s purpose of building the strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression

Manchester Young Lives is a well-established charity with a 54-year history, providing free open access play, youth, and early intervention programmes. We also provide tailored Post 16 programmes which prepare young people aged 16 to 24 years with an Education Health Care Plan to enter training or employment by offering a programme of functional skills qualifications, employability qualifications and a wide range of enrichment activities aimed to promote independence and confidence. 

Our delivery responds to the needs of disadvantaged children and young people aged 6 to 24 years in Manchester. MYL are the lead provider of play in the city due to our popular adventure playgrounds. We engage and support over 3000 children and young people every year in Manchester through our various projects.

MYL is looking to strengthen its senior leadership team and the support for CEO after a period of growth. The organisation has reviewed its strategic plan, with ambitious but achievable goals therefore we are looking for an enthusiastic and engaged individual who has the passion and the experience to help drive our organisation through the next chapter.

We need an accomplished fundraiser with experience in implementing and delivering successful fundraising strategies, corporate sponsorship and managing relationships with Trustees, funders, awarding bodies and partner agencies.

We are looking for a deputy who will be committed and share a passion for our history and our mission.  A proactive and ambitious individual who has a good understanding of charity finance, legislation, excellent leadership skills, a flexible can do approach and who can support the CEO with a wide range of responsibilities.

We can offer a competitive salary, 30 days annual leave plus bank holidays and a supportive working environment. If you feel you have the skills for the role and would like to be a part of our amazing long-standing charity, we would love to hear from you.

Please note that CVs will not be considered as part of your application for this position. To apply, please go to our website by pressing the ‘Redirect to recruiter’ and fill the application form and demographic form. Filled application forms must be returned either via email or by post to our Head Office. Please ensure you complete the final section of the application form, giving information as to how you meet the person specification.

This post is exempt from the Rehabilitation of Offenders Act 1974.
The closing date for the completed application forms is 9 am Monday 16th June 2025

Job purpose

This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.

Key duties

1. Leadership

• Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
• Deputise for the CEO and represent and promote the Charity at national meetings and events.
• Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
• With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
• To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
• Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
• Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.

2. Operations & management

• Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
• Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
• Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
• Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
• Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
• Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
• Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
• Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.

3. Finance & income generation

• Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
• Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
• Provide support and engagement, where appropriate, to actively grow our income.

4. Working with others

• Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
• Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.

5. Other key accountabilities

• Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
• Take direction on projects and priorities from the CEO, which may vary from time to time.
• To ensure best value in all service delivery.

Person specification

Experience and Knowledge

• Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
• An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
• Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
• Safeguarding understanding at a management/decision-making level.
• Proven experience of building and nurturing strong relationships internally and externally at all levels.
• A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
• Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.

Skills and Behaviours

• Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
• Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
• Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
• An ability to understand, analyse and make effective use of data across all of our work.
• A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
• Proven, strong MS Office skills that supports writing, email, internet and database use.
• Demonstrable ability to work within our organisational values

Governance Manager 

Salary £40,000 rising to £42,500 after successful completion of probation period, subject to undertaking full scope of the role 

Location Remote 

Full Time, Permanent   
Hours: 37.5 hours/ week  

Closing Date – 8th June 2025 
1st Interview – Between 16 & 20th June 2025 (location TBC) 

Purpose 

The key role is pivotal in maintaining and continuously improving the quality of governance in a national Adult Social Care Charity which fundraises and is registered under the Charity Commission Code of Governance and practises’ the ethical principles under the NCVO. 

The role provides the assurance for the board that they are operating in line with best practice and regulation and that the Charity is operating within its policies, procedures and ethical standards. 

The postholder will consider regulators, funders, supporters, beneficiaries, their family members and the membership of the Charity and be responsible in ensuring that effective governance underpins the operations and supports the charity in achieving its objectives. 

The role supports the Chair of the Board, Chief Executive, and wider Director and Trustee group in providing top quality governance and support that follows ethical and best practise. 

The role is responsible for managing all aspects of corporate governance effectiveness and compliance within the Trust, ensuring governance continues to adhere to good practice and meets all its statutory and regulatory requirements. 

The role will lead on setting clear standards on policy formation and maintain and continuously improve the policy standards and approval and reporting processes. 

The role will ensure oversight and support (through community administration) of the recognised Family Engagement and Reference Groups and Membership Body linking issues and concerns through the appropriate channels. 

Main responsibilities 

Ethical and Strong Governance 

• Take a lead on the development, review and/or maintenance of Terms of Reference, Schemes of Delegation and Memorandum & Articles of Association, liaising with Board and Committee Chairs, Executive and external advisors on key risks and amendments as needed. 

• Board and Committee Governance Support 

• Act as the central communication point between Trustees and the Charity, corresponding with Trustees on key issues between Board meetings. 

• Member and Family Member Engagement 

• Support a step change in the oversight and administration of recognised Family Member engagement structures; primarily at Delrow/St Albans, Gloucester and Botton Communities Family Reference/Engagement Groups, supporting agenda development, minute taking and follow up plans/actions via Community Administration. Report issues and concerns through the appropriate channels. 

• Policy Framework and Development of Policy 

• Oversee the Trust Policy Framework; ensuring that Policy is mapped, shaped and monitored and that clear governance routes exist for update, review and approval through the senior leadership team, Executive, Committee’s and Board. 

• CEO and Director Support 

• Provide proportionate, high quality executive support to the CEO and Directors Group as required by the individual members. 

Being a Manager 

• Provide good quality, inclusive line management support to the Executive Officer ensuring that regular 1:1 and annual appraisal is provided, and personal development planning is in place as needed. 

What you’ll bring to the role:   

• Significant proven experience and/or qualification in governance within a similar sector (Public/Charity/Third Sector) 

• Demonstrate an excellent understanding of governance, processes and requirements through prior experience in a similar role in the public/voluntary or charity sector. 

• Strong interpersonal, diplomatic communication skills, verbal and written (report writing) and excellent organisational skills. 

• Experience in supporting and engaging with senior stakeholders and an ability to show initiative and lead in aspects of work. 

• Demonstrate a pro-active and adaptable approach and the ability to think innovatively to solve problems in a complex environment. 

• Highly skilled in minute taking at a senior level. 

• Flexibility to understand and implement change.

• Strong IT skills are essential, including the construction of presentations 

Location & Travel 
 

Hybrid Working: primarily home based with regular national travel. 

Prospect Research Officer
Our client is an astounding group of professionals who believe that people’s sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of a specialist eye hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a prospect research officer and Prospectus is leading the search. This role is offered on a 0.6 FTE basis.

Prospect research officer
Permanent
Hybrid
Part time, 0.6 FTE
£37,414-£43,650 FTE

The prospect research officer will develop and maintain a healthy prospect pipeline in order to provide the philanthropy team with an appropriate number and quality of qualified prospects across individuals, corporate, and trusts and foundations. The officer will produce insightful background research on current and prospective donors using financial, biographical, corporate and philanthropic information from trusted sources and compliance with GPDR and data protection laws. Reporting to the prospect research manager, they will regularly review the prospect research strategy in response to changing internal requirements.

The selected candidate will have experience with and understanding of the principles of philanthropy, fundraising practices, donor motivations and wealth indicators and will have experience of conducting structure background research on HNWIs, company Directors, and/or family Trust and Foundation Boards. This person will also have experience of producing accurate overview research on donors and prospects and will have the ability to help manage systems to support prospect pipeline management.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Strategic and Operational Leadership 

• Set a positive leadership culture aligned with SCT’s ethos, values and mission. 

• Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets. 

• Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation. 

• Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.  

• Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work. 

• Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence. 

Service Development 

• Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’). 

• Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice. 

• Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions. 

• Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing. 
• Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.

Housing and Recovery Support 

• Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital. 

• Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery. 

Staff Leadership and Management 

• Provide strategic leadership for a multi-disciplinary service delivery team. 

• Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered. 

• Promote a culture of inclusion, collaboration and high performance. 

• Set clear expectations, targets, and accountability frameworks to deliver impact. 

Person Specification 

Essential Skills and Experience 

• Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services. 

• Significant experience delivering homelessness, housing, addiction recovery or therapeutic services. 

• Expertise in delivering services that work with people with lived experience of social exclusion. 

• Strong understanding of safeguarding, risk management and trauma-informed practice. 

• Skilled in managing budgets, contracts and KPIs within charitable or commissioned services. 

• Skilled in using In-Form or similar CRM system.

• Highly effective communicator with excellent negotiation and interpersonal skills. 

Desirable 

• Experience working in a values-led organisation or charity supporting marginalised groups. 

• Knowledge of Housing First and Recovery Capital models. 

• Understanding of social enterprise and peer-led service models. 

To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.

Asylum Link Merseyside (ALM) is seeking a transformational leader to take this highly respected local charity to its next phase of development. This is an exciting opportunity to lead, shape and grow the organisation, a leading charity within the asylum seeking sector in Merseyside. ALM was established over 20 years ago and has grown significantly in reach, scope and prominence during this time. The organisation offers an unparalleled range of services and expertise for asylum seekers in Merseyside. It is a vibrant and dynamic charity required to show versatility and respond to the ever-changing demands of the policy landscape and the increasingly complex needs and challenges within the asylum sector. 

The CEO is responsible for the overall leadership, management and strategic direction of the organisation. They will work closely with the Board of Trustees, staff, and key stakeholders to ensure the charity fulfils its mission and achieves its goals to provide support to some of the most vulnerable people in society. They will lead a highly committed team of staff with dedication, leadership and creativity, underlined by deep empathy and understanding for those going through the asylum system. The CEO will act as an ambassador for the charity and play a key role in maintaining and further raising its profile, as well as ensuring financial sustainability.

Key Responsibilities:

Strategic Leadership:

- Lead on the development and implementation of the strategic plan to further strengthen ALM’s impact.

- Ensure that ALM’s mission, vision, and values are clearly articulated and upheld, and reflected in the day-to day running of the organisation.

Staff Leadership and Development:

- Lead, inspire, and motivate the staff team of 10 to achieve the charity’s objectives and create a positive workplace culture.

- Put in place a system of staff performance development and appraisal, and prioritise staff support and well-being.

- Manage the recruitment and retention of staff, ensuring appropriate training and development opportunities are available.

Operational Management:

- Oversee the delivery of high quality services and projects through effective leadership, oversight and delegation.

- Ensure ALM’s significant and dedicated team of volunteers is supported and deployed to maximise their skillset for the benefit of the charity and its service users.

- Oversight of ALM’s physical resources including premises and equipment. 

Governance, Compliance and Risk Management: 

- Work closely with the Board of Trustees to ensure effective and transparent governance including the development, review and implementation of policies.

- Take the necessary actions to ensure the charity complies with all legal and regulatory requirements and work with the Trustees to Identify, analyse and mitigate organisational risks. 

Fundraising and Financial Management: 

- Develop and implement a fundraising strategy to provide long term sustainability. 

- Maintain and build relationships with trusts, foundations and other donors that support the work of the charity.

- Lead financial planning and manage the budget, ensuring effective use of resources and financial accountability.

External Representation: 

- Build strong relationships with key external partners, including local authorities, government agencies, and third sector organisations. 

- Act as the public face of ALM, champion the charity’s cause, develop key messaging and promote its mission to a wide audience, including dealing with challenging and sensitive contexts. 

Key Skills & Experience Required:

• Leadership: Previous experience as a CEO or senior manager in the third sector is highly desirable. Proven ability to lead and inspire teams, set a clear vision, develop and implement strategies, implement change and drive organisational success is required.
• Fundraising Expertise: Experience in fundraising, partnership building, and donor relations.
• Financial Management: Strong understanding of budgeting, financial planning, and financial management.
• Governance: Familiarity with UK charity governance and compliance requirements.
• Problem-Solving Skills:  Ability to deal positively with challenges, be pro-active, have strong analytical and problem-solving skills and demonstrate resilience.
• Communication Skills: Excellent verbal and written communication and interpersonal skills. High level of emotional intelligence, ability to engage and work with people from different cultures and backgrounds.
• Knowledge of the Refugee and Asylum Sector. Experience of working in the asylum and refugee sector is desirable. Empathy and understanding for those going through the asylum system is essential.
• Values: a strong commitment to social justice and to the charity’s mission and values.

Candidates must have right to work in the UK. Applications from people with lived experience of the asylum system are particularly encouraged.