Quality And Effectiveness Manager Jobs in Liverpool

You will be responsible for overseeing the efficient and effective running of our three respite homes providing our wrap-round services:

• Stress busting Residential Respite Breaks, giving young carers the opportunity to make happy memories.
• Three- week SEAL education booster program including a four-day residential stay at Honeypot, to help young carers who struggle to progress in school due to poor confidence and self- belief that they can learn, to find the confidence that they can succeed in education.
• Wellbeing grants, for essential items no child should lack, such as a clean bed, or new school clothes.
• Face to face outreach including memory making days out at the beach, countryside, or fun park for young carers who never get this experience.
• Pastoral Care promoting the welfare of children and ensuring their needs are being met.
• Healthy Eating and Nutrition, for children who receive free school meals during term time but resort to sugary drinks and snacks during school holidays. Honeypot helps children to perfect a healthy signature dish and provides funds for the ingredients.
• Urgent Pastoral Care, for young carers and their families, who are struggling to cope.

As Operations Director you will be an integral part of the Senior Leadership Team with the responsibility of developing and embedding the new 3-year plan and the Charity’s values, ensuring service delivery supports the overall business strategy and plans of Honeypot, whilst meeting budget guidelines.

Please see the JD for full details.

This role can be based in Edinburgh, Newcastle or Merseyside in the Skylight, with a range of flexible working options in line with Crisis' flexible working policy.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

In Client Services, we end the homelessness of thousands of people by providing high quality impactful services in our year round services and at Christmas.  We learn what works and adapt our services accordingly.  This evidence goes on to inform our hugely successful campaigning and influencing work.

Title:  Director of Operations (Edinburgh, Newcastle and Merseyside)

Salary: £72,894 per annum

Contract: Permanent

Hours: 35 hours per week

Location: Edinburgh, Newcastle or Liverpool 

About the role 

This is an exciting opportunity to lead Crisis’s service offer and to ensure our work with members is safe, of high quality and impactful.  The role holder will have genuine opportunity for leading improvements, for empowering local leaders and for strengthening the relationship between service delivery, development, building the evidence base and achieving social change.  These are new roles, hardwiring service development alongside service delivery and creating a new era of empowered local leadership and investment in locations to drive local and national change.  Our new 10 year strategy places our services at the very core of Crisis, and these three new roles are pivotal to our overall mission of ending homelessness.

About you 

To be successful in this role you will be an experiencing leader with an exceptional track record in service delivery, service development as well as empowering and inspiring people – including staff and volunteers. You will have excellent analytical skills, be familiar with working with significant budgets and with leading through change.  You will share our commitment to ending homelessness.

You may have experience in leading and developing large scale service delivery in a relevant field, such as homelessness, housing, adult social care, health, education, training, or employment.  You may have gained that experience in the voluntary or statutory sectors.  You should have in depth knowledge of working with people with complex needs, engaging with statutory services and a working knowledge of safeguarding. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: 20th December 2023 (at 23:59) 

Interviews will be held on w/c 15/01/2024 

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?

ISWAN has recently created this new role, which will be pivotal to achieving a quality service to seafarers.

As ISWAN’s Clinical Supervisor, you will be responsible for the provision of clinical supervision and support to our helpline operators and counsellors. You will lead on the development and implementation of our clinical governance framework and ensure the provision of a high quality and safe service.  

We have no preconceptions about where the successful applicant will come from but you will bring experience of working with a range of complex mental health issues, knowledge of clinical governance, safeguarding, confidentiality and risk management.  You will need to be capable of working effectively within a complex international context and have sound experience of supervising others. This is a part-time role (14 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.

Salary circa £35k pro rata

About Make 2nds Count

Make 2nds Count is dynamic and growing organisation dedicated to giving hope to women and men living with secondary breast cancer.

We strive to do this by funding secondary breast cancer research which contributes to advancing an increased quality of life for patients. Our support programme has a focus on quality of life and helping patients by informing, sharing and offering practical advice & support. Education is an integral part in everything that we do and we aim to raise awareness of secondary breast cancer. We also empower patients through increasing their knowledge and understanding of research, treatments and options.

Make 2nds Count is supported by an enthusiastic and motivated group of individuals who help us make our vision a reality. From permanent team members, to dedicated volunteers, patient ambassadors and the dynamic board of trustees, our team is constantly evolving.

Secondary breast cancer, also known as metastatic, advanced or stage IV breast cancer, is a cancer that has spread beyond the breast to other parts of the body. Parts of the body affected are usually the bones, liver, lungs, brain or the skin. Secondary breast cancer can be treated but it cannot be cured. Treatments aim to control and slow down the disease to enable patients to have the best possible quality of life for as long as possible. 

About the Role

We are looking for a dynamic and experienced Marketing and Communications Officer with experience of working on effective, creative and inspiring marketing and communications plans, from inception to conclusion.

To succeed in this you must have significant knowledge of developing, using and managing a range of communication channels and platforms, brand development and marketing, and a sound understanding of stakeholder development. You must also have specific experience managing complex projects or directing a communication project with different stakeholders while taking an audience-first approach. In addition, you should be skilled at managing stakeholders and comfortable working with colleagues to map and manage interaction with key stakeholders to further our work.

The successful candidate will play a key role in developing and driving forward a range of high-quality marketing and communications campaigns and projects, based on user research and customer insight. You will be an excellent communicator in both oral and written communications.

You will be involved in all marketing disciplines - advertising, PR and social media, digital, strategic planning, evaluation and analysis, stakeholder and partner management, media planning and buying, partnership and field marketing.

In particular, you will have strong skills in writing engaging copy to connect with different audiences and take responsibility for ensuring that our communications are meaningful, appropriate, effective and inclusive. 

Duties and responsibilities

Ensure quality control of communications and marketing and promotional activities:

● Responsible for overseeing all copywriting and proofreading across the various departments within the organisation

● Develop high quality print and digital materials to support a range of fundraising and awareness-building campaigns

Audience Development and Support:

● You will ensure that marketing and communications follows an audience-first approach and that all members of the organisation understand the audience segments and priorities

● Lead the organisation’s work across all marketing disciplines: advertising, PR and social media, digital, strategic planning, evaluation and analysis, stakeholder and partner management, media planning and buying, partnership and field marketing Brand ownership:

● Work with the Head of Operations to develop brand strategy, including the monitoring of brand guidelines, brand vision and value proposition of our brand

● You will ensure that the brand identity is clear and supported across all channels

● You will ensure our key massaging and tone of voice is consistent across all channels

Channel Management:

● Manage and work alongside current external communications agencies, including PR, social media and video/design

● You will ensure that all platforms and channels are maximized for optimal effectiveness to support the strategic priorities

● Ability to investigate, analyse and contextualise complex issues, identify key points to be addressed and develop effective, practical and simple plans to resolve problems

Personal Profile

Essential Skills

● Experience working with a charity or mission driven organisation

● Empathy for the mission of Make 2nds Count and key audience groups, especially patients

● Ability to translate complex research findings into accessible information that is appropriately targeted for various audiences and stakeholders

● Creative ability to propose new marketing campaigns and tactics to achieve strategic priorities

● Ability to identify compelling stories and narratives for specific audiences that support strategic objectives

● Experience with Photoshop and Canva

● Experience with website design and ability to update pages, layout, and content

● Excellent verbal written and communications skills, including writing, copy editing and proofreading

Desirable Skills

● Experience working with a patient-focused charity or medical research organisation, especially if cancer-related

● Experience using CRM database, especially eTapesrty. 

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition.

It couldn’t be a more exciting time to join our team. We have just developed a new Theory of Change and we are now embarking on a period of growth. With an estimated 700,000 people in the UK living with glaucoma – but only half of them 
knowing it – we want, and need, to do more. We want to fund more research, raise more awareness and help more people. And that is where you can make a real difference.

There is no cure for glaucoma. Sight loss from the disease cannot be reversed. Eye drop treatments can be painful and awkward and can cause more distress than the disease itself. There are many different treatment options and making decisions can be confusing and difficult. By providing a range of accessible and effective support services, we want to play our part in helping people to live and stay well with glaucoma. 

As Training and Engagement Officer (Southern England), you’ll join our team of three other Training and Engagement Officers covering Northern England, Scotland/Wales and Northern Ireland. Across your region, you will be responsible for delivering our new, aspirational strategy by: 

• Hearing and being the voice of people with glaucoma across your region;
• Providing support for people with glaucoma, potentially including support groups, conferences or working with local organisations to enable them to provide support;
• Raising awareness of glaucoma, particularly amongst high risk groups;
• Training and collaborating with professionals who work with people with glaucoma.

Your high quality delivery of these services is central to our success is key in this role. You will work closely with colleagues in the wider Support Services team, including the helpline, professional engagement and health information. You will also be involved with the Communications team, especially during public awareness raising campaign weeks. 

You will deliver Glaucoma UK's outreach, training and engagement strategy in the South of England, including raising awareness among the general public, providing services for people affected by glaucoma and delivering training to health care professionals.

Position: Training and Engagement Officer (Southern England)
Responsible to:  Development Manager
Location: Home-based, with regular travel across service area & occasional trips to the charity’s Head Office in Ashford, 
Kent
Hours: Full-time, 35 hours per week - core hours of 10am–4pm
Salary: £30,210 per annum

Annual leave and benefits

• 25 days holiday per annum, plus Bank Holidays
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay 
• Funded support for learning and development

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV, covering letter, and answer a screening question. 

Interviews will take place on Thursday 14 December 2023 or the morning of Friday 15 December 2023 remotely via Microsoft Teams and interested candidates are urged to keep these times free. We will be in touch with shortlisted applicants by 6.00pm on Monday 11 December 2023

Closing date: 11.30pm Sunday 10 December 2023

What you'll be working on:

• Providing community support to individuals living with glaucoma, including establishing support groups, attending eye clinics, hosting patient conferences, encouraging the use of our information booklets and giving talks about glaucoma and Glaucoma UK.
• Delivering training to eye care professionals covering the nature of glaucoma, difficulty with eye drop adherence, eye drop dispensing aids and other treatments.
• Working with the Development Manager to deliver a programme of digital support, including arranging and hosting webinars, virtual support groups and other methods of online group engagement.
• Gathering regional insights about under-represented communities that are at higher risk of developing glaucoma-related sight loss.
• Working to raise awareness of glaucoma and Glaucoma UK among higher risk communities, and encourage regular eye tests, adherence to treatment and uptake of our services.
• Assisting the Development Manager in developing and maintaining partnerships with appropriate regional health agencies and other sight sector organisations.
• Acting as a point of contact for local organisations who are working to support people living with glaucoma.
• Providing feedback and insights to improve the effectiveness of existing services across the charity and contribute to the development of new initiatives as appropriate.
• Using Glaucoma UK’s communication systems and social media to promote regional events to maximise take-up and participation, particularly among high-risk groups.
• Writing articles as required about the charity’s outreach work for Glaucoma UK’s newsletters, social media and other relevant publications.
• Working with the Fundraising and Membership Team to ensure that outreach activity supports fundraising and membership recruitment where appropriate.
• Ensuring outreach services encourage patient involvement in research projects where appropriate.
• Liaising with volunteers as required to support the delivery of outreach services.

This job is for you if you have.....

• the ability to develop and manage a variety of relationships with different stakeholders
• excellent networking and relationship building skills to work well collaboratively
• strong written and verbal communication skills, able to engage and influence a range of audiences
• good facilitation skills and confidence in presenting to a range of audiences, including patients and professionals, digitally and face-to-face
• problem solving ability to identify the needs of different stakeholders and provide relevant support and advice
• empathy to understand the challenges and experience of people living with glaucoma and the eye health professionals working to support them
• confidence in using Microsoft Office and operating in a digital environment, including use of social media to raise awareness locally
• enthusiasm, and are pro-active, organised, able to take initiative and work autonomously and as part of a collaborative, supportive team.
• good numeracy skills, able to collect and collate data, and apply learnings to future work.
• flexibility to travel across the area of service with occasional out of office hours and overnight stay

ACTION AGAINST HUNGER UK

TERMS OF REFERENCE FOR:

Localisation evaluation of Action Against Hunger’s response for the DEC Ukraine Humanitarian Appeal

Summary table 

Countries covered

Moldova, Poland, Romania and Ukraine

Dates

Phase 1: March to August 2022

Phase 2a: September 2022 to August 2023

Phase 2b: September 2023 to 2024 (exact month TBC)

Type of contract

Temporary contract for a team of evaluation consultants

Overall objective of evaluation

· Evaluate Action Against Hunger’s DEC-funded response to the Ukraine crisis using the cross-cutting theme of localisation.

· Determine the strengths and weaknesses of local partnerships delivering humanitarian assistance in Moldova, Poland, Romania and Ukraine.

· Assess the extent that localisation enhanced the ability of Action Against Hunger to apply the Core Humanitarian Standard.  

1. BACKGROUND AND RATIONALE

Established in 1979, Action Against Hunger  is a non-governmental organisation that aims to provide solutions to hunger. Our mission is to save lives by eliminating hunger through the prevention, detection and treatment of under-nutrition, particularly during and after emergency situations linked to conflicts or natural disasters. We focus on nutrition, health and healthcare practices; food security and livelihoods; water, sanitation and hygiene and advocacy. In 2022, Action Against Hunger worked across 55 countries.

The Disasters Emergency Committee (DEC) brings together fifteen of the UK’s leading aid charities to raise funds in response to major international humanitarian crises. Each are experts in humanitarian aid and specialise in different areas of disaster response. They come together to fundraise quickly and efficiently at times of crisis overseas and speak in one voice and make fundraising more efficient once an appeal is launched.

Action Against Hunger became a member of the Disasters Emergency Committee (DEC) in 2018.  As a DEC member organisation, the AAH Network has supported the DEC Ukraine Humanitarian Appeal.

 A DEC-funded response has been delivered by Action Against Hunger in Moldova, Poland, Romania and Ukraine. Activities began in March 2022 and will come to an end in 2024.  

The DEC has funded Action Against Hunger to deliver a response to the Ukraine crisis, focussed on cash-based interventions, mental health and psychosocial support as well as the distribution of food items and hygiene kits. Refugees, IDPs and  host communities have been targeted by the intervention.

The rationale for conducting this evaluation is to strengthen the ability of Action Against Hunger to deliver localised humanitarian responses in the future. This is an increasingly important consideration for the Network. Action Against Hunger is committed to shifting the power to local and national civil society, as well as putting people and communities at the centre of programming. This evaluation will collect evidence and make recommendations about how this objective can be achieved.

Action Against Hunger’s Local Partnership Policy defines what the Network understands by localisation and local partnerships. This document also sets out a commitment to partnering with local/national (L/N) actors wherever possible, to acknowledging, respecting and strengthening the capacity, leadership and systems at a L/N level while learning from L/N actors and to ensuring our work always adds value and complements that of L/N actors. (This policy document was not in place for the whole of the response, as a result it will be used as a theoretical framework in a formative evaluation to identify learning areas.

The evaluation should also build upon and respond to Options for supporting and strengthening local humanitarian action in Ukraine: a scoping exercise report, published by the DEC in November 2022. This document identified the following four key priorities for promoting localisation within the context of the Ukraine response:

· Funding and financial management,

· Capacity strengthening and organisational development,

· Equitable partnerships, and,

· Coordination and collaboration.

2. OBJECTIVES AND FOCUS OF THE EVALUATION

The first objective of this consultancy is to determine the strengths and weaknesses of Action Against Hunger’s partnerships with L/N actors formed in response to DEC Ukraine Humanitarian Appeal funding. The focus of this evaluation will be partnerships with L/N actors that have no previous humanitarian experience. Across the four countries, the Network has developed formal and sustained partnerships with a wide variety of local organisations (including local non-governmental organisations, national government ministries, local government and community-based organisations). One focus of the evaluation will be to draw lessons learned from the successes and challenges of working in partnership in Ukraine and neighbouring countries to integrate into Network-wide learning

The second objective of this evaluation is to assess the extent that localisation has enabled Action Against Hunger to apply the Core Humanitarian Standard (CHS) within the Ukraine response. The CHS is the benchmark used by both the DEC and Action Against Hunger to define what quality and accountability mean in the context of humanitarian action. It will therefore be the standard by which the evaluation team assesses the intervention. Each of the nine CHS commitments will be used as criteria to structure the evaluation findings. Questions using the CHS are proposed in Table 1 below. (These questions are preliminary and the appointed evaluation team are welcome to make additions or modifications.)

Table 1: Proposed evaluation questions structured using the Core Humanitarian Standard (CHS)

CHS Commitment number

CHS Commitment

CHS key action

Proposed evaluation question

1

Communities and people affected by crisis receive assistance appropriate to their needs

1.2

To what extent did local partnerships enable the design and implementation of appropriate programmes based on an objective assessment of needs and risks, and an understanding of the vulnerabilities and capacities of different groups?

2

Communities and people affected by crisis have access to the humanitarian assistance they need at the right time.

2.2

Did local partnerships lead to the planning and implementation of programmes in a timely manner, making decisions and acting without delay? If yes, how was this achieved? If no, why were there delays?

3

Communities and people affected by crisis are not negatively affected and are more prepared, resilient and less at-risk as a result of humanitarian action

3.3

To what extent did the response facilitate the development of local leadership and organisations in their capacity as first-responders in the event of future crises?

3.4

Did Action Against Hunger and local partners plan a joint transition or exit strategy in the early stages of the humanitarian programme that ensures longer-term positive effects and reduces the risk of dependency?

4

Communities and people affected by crisis know their rights and entitlements, have access to information and participate in decisions that affect them

4.2

To what extent did local partnerships enable communication in languages, formats and media that are easily understood, respectful and culturally appropriate for different members of the community, especially vulnerable and marginalised groups?

4.4

Did localisation encourage and facilitate communities and people affected by crisis to provide feedback on their level of satisfaction with the quality and effectiveness of the assistance received, paying particular attention to the gender, age and diversity of those giving feedback? If yes, how did this happen? If no, why not?

5

Communities and people affected by crisis have access to safe and responsive mechanisms to handle complaints

5.3

Did local partnerships manage complaints in a timely, fair and appropriate manner that prioritises the safety of the complainant and those affected at all stages?

6

Communities and people affected by crisis receive coordinated, complementary assistance.

6.2

Did Action Against Hunger complement activities of national and local authorities? If yes, how was this complementarity achieved? If no, why not?

Did Action Against Hunger empower L/N to represent themselves in relevant clusters and working groups?   

6.4

Did Action Against Hunger share necessary information with local partners, local coordination groups and other local relevant actors through appropriate communication channels?

To what extent was there clear communication between Action Against Hunger and L/N actors?

7

Communities and people affected by crisis can expect delivery of improved assistance as organisations learn from experience and reflection

7.3

To what extent did Action Against Hunger and local partners share learning and innovation with each other?

8

Communities and people affected by crisis receive the assistance they require from competent and well-managed staff and volunteers

8.3

To what extent did Action Against Hunger enable local partners to develop and use the necessary personal, technical and management competencies to fulfil their role?

Did Action Against Hunger’s approach to supporting L/N partner indirect costs enable the development of local institutional capacity?

9

Communities and people affected by crisis can expect that the organisations assisting them are managing resources effectively, efficiently and ethically

9.1

Did localisation lead to the design of programmes and implementation of processes to ensure the efficient use of resources, balancing quality, cost and timeliness at each phase of the response?

3. DEFINITIONS

Action Against Hunger defines a local partnership as:

A relationship between Action Against Hunger and one or more local and/or national actors that work together to achieve a defined and shared goal, which contributes to the L/N actor’s work. This relationship may be short-term and operational, or long-term and strategic. Such a relationship is based on shared interest and complementarity, is constructive and dynamic in nature, and mutually beneficial – for our partners, for Action Against Hunger and, most importantly, for the people and communities we serve. (Action Against Hunger, ‘Localisation Partnership Strategy’, pp.5).

Local and national actors are defined as those who are:

· present in locations before, during and after a crisis,

· accountable to national/local laws as well as social and cultural norms,

· accountable to communities and the government where they work, and,

· led by local nationals where they work, and not internationally affiliated in terms of branding, governance, or financing (that results from that affiliation). (Ibid.)

4. EVALUATION PROCESS AND METHODOLOGY

Evaluation approach

Interested candidates should submit a technical proposal that incorporates the following methodological considerations:

· We are open to a range of methodologies, provided brief justification is given in the proposal.

· We anticipate findings will be based on the triangulation of evidence.

· The evaluation will use a participatory methodology. This is defined as L/N actors being empowered to shape the evaluation, findings and recommendations from inception phase to report writing.

· A multi-country perspective should be adopted, and findings should be relevant to the response as a whole.

Data collection techniques and sampling

The three data collection groups for this assessment are representatives of local/national (L/N) actors, Action Against Hunger stakeholders and communities and people affected by crisis. Primary data must be collected from all four locations considered by the evaluation (Moldova, Poland, Romania and Ukraine). The evaluators should therefore budget and plan for in-country and face-to-face data collection. It is expected that the evaluation team will rely on purposive sampling techniques. A quantitative survey using probability sampling is not a requirement of this evaluation.

As a minimum, the following methods should be used by the evaluation team:

· A document review,

· Key informant interviews with L/N actors,  

· Key informant interviews with Action Against Hunger team members across the Network,

· Qualitative techniques (for example, focus group discussions) to collect data in collaboration with communities and people affected by crisis, and,

· At least three case studies featuring detailed information about local partnerships formed by Action Against Hunger during the Ukraine response that have a wider applicability in terms of recommendations and lessons learnt for the rest of the Network.

Data analysis

A systematic and rigorous plan for analysing qualitative data should be adopted by the evaluation team (for example, thematic analysis).

5. TIMEFRAME AND DELIVERABLES  

The diagram below (Figure 1) suggests an indicative and preliminary workplan for this project. Note that this workplan is subject to change. All changes would be communicated by us in advance and further details can be drawn out during inception phase. The evaluation team are required to abide by DEC Evaluation Guidance. This document specifies that the final report should be submitted no longer than one month after programme activities finish. Data collection in each country should begin while programme activities are on-going and no later than one month before the end of the intervention.

Figure 1: Preliminary evaluation workplan

There are three deliverables for the assignment: a) an inception report, b) an evaluation report, and  c)) a findings and recommendations workshop to include both Action Against Hunger and L/N representatives. The structure of the evaluation report should include as a minimum:

· List of abbreviations/acronyms/tables/figures,

· Executive summary,

· Background and context of the Ukraine crisis,

· Evaluation purpose, objectives, scope,

· Methodology (data collection methods, sampling strategies, limitations and challenges), 

· Findings,

· Case studies,

· Lessons learned,

· Conclusions, and,

· Recommendations.  

6. SAFEGUARDING AND ETHICAL CONSIDERATIONS

The evaluation team will be expected to follow the Action Against Hunger International Code of Conduct, the Action Against Hunger UK Anti-Bribery Policy, the Action Against Hunger UK Child Protection Policy and the Action Against Hunger UK Modern Slavery Policy. 

7. PROFILE

Action Against Hunger welcomes proposals from consultants who can demonstrate that, as a team, they meet the following criteria: 

· A team leader with at least eight to ten years’ experience delivering evaluations of humanitarian interventions – Essential,

· All other team members should have at least five year’s evaluation experience related to the humanitarian sector – Essential,

· An understanding of localisation/shifting the power/the Grand Bargain – Essential,

· Experience working successful with L/N humanitarian actors – Essential,

· Qualitative research skills – Essential,

· Experience of delivering participatory evaluations – Essential,

· Knowledge of cash-based interventions – Essential,

· Knowledge of mental health and psychosocial support – Essential,

· Working knowledge of Ukrainian and Russian – Desirable,

· Experience of conducting evaluations in the context of the Ukraine crisis – Desirable, and,

· Relevant national languages (Romanian and Polish) – Desirable.

8. APPLICATION DETAILS

The deadline for receipt of applications is Friday 8th December. The budget ceiling for this assignment is £55k inclusive of VAT.

A rare and exciting opportunity to support the fundraising, strategic development and impact evaluation of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project evaluations. We also offer a range of strategic support, mentoring and training.

We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. A successful track record of experience in two or more of the following areas is essential:

• Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
• Planning and developing successful fundraising strategies and action plans.
• Undertaking voluntary sector project evaluations / developing M&E frameworks.
• Planning and developing successful contract tender submissions.

The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team.

Based from home with ad hoc client and team meetings (all travel paid), mostly within England

Benefits include: 24 days paid annual leave (pro rata), 4% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time.

About Emergency Nutrition Network (ENN)

Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.

Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible. 

We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.

ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.

What we do

Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions.

ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange (FEX).

 Our People

ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.

We are proud that in our 2022 Employee Engagement Survey over 95 percent of our staff said they enjoy their work and that ENN is a flexible employer.

Terms and Conditions

•  Hours of work: Full-time (37.5 hours per week)
• Type of contract: 12-month Fixed Term - this role is offered on a temporary basis to cover a maternity leave
• Location: Office or home-based (with potential for limited travel).
• Holidays: 25 days plus UK Public Holidays 
• Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
• Salary: £40,118 - £50,676 dependent on experience and suitability for the role
•  Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution

Key Responsibilities

The Senior Nutritionist (maternity cover) will work specifically on the below ENN projects

•  Global Nutrition Cluster: Technical Alliance (GNC-TA) – project lead
•  Field Exchange (FEX) - sub-editing of long articles, development of research and report summaries, support to authors, communications e.g., supporting podcasts
• En-net - moderation and technical inputs

In addition, they may provide inputs into work across other parts of ENN’s portfolio including.

•  Women’s Nutrition
•  Management of small and nutritionally at-risk infants under 6 months and their mothers (MAMI)
•  Infant Feeding in Emergencies (IFE
•  Wasting and Stunting (WaSt)
•  Adolescent Nutrition
•  Sector Leadership (LEAD)

A full list of our work areas and projects may be found on the ENN website.

Examples of the types of responsibilities the postholder will hold, depending on the specific project requirements and their experience, may include:

• Coordination and collaboration (internal/external, multi-agency, working groups and forums)
• Network development within and across communities of practice/specialities
• Meeting/working group facilitation
• Contribute to project strategies and plans
• Development and updates of technical resources, e.g., briefs, summaries, guidance materials
• Knowledge management
• Research, e.g., scoping reviews, systematic reviews
• Publications – support and development of content, editing, liaising with stakeholders and suppliers
• Project Reporting
• Project Indicator development and management
• Contribution to project proposals
• Development of case studies
• External Representation
• Communications
• Synthesising and disseminating information from technical meetings
• Events engagement
• Line/contract management of nutritionists and/or consultants
• Support the development of learning agenda
• Monitoring and Evaluation

Person Specification

Essential requirements

•  Bachelor’s Degree in Nutrition/Community Nutrition or Public Health or Medicine discipline (or equivalent)
•  Demonstrable field experience across several relevant aspects of nutrition programming in humanitarian and low- and middle- income contexts, e.g., Malnutrition prevention and management, Nutrition Information Systems, IYCF, Maternal Nutrition, Adolescent Nutrition.
•  Understanding of the humanitarian systems and architecture and of the Nutrition Cluster in particular.
•  Demonstratable experience of managing projects from start to finish, coordinating multiple outputs, managing budget, and supporting other members of the project team to deliver.
• Experience of in-depth knowledge management, and / or projects that focus on ‘learning’
• Strong knowledge of the current key topics and challenges in the humanitarian nutrition sector, including in the areas of malnutrition prevention and management, Nutrition Information Systems, IFE, maternal nutrition and beyond.
• Excellent communication, presentation, written and analytical skills
• Experience of establishing and maintaining good working relationships with a wide range of stakeholders at national and global level
• Excellent attention to detail and ability to synthesise and make sense of complex data and information, including experience of literature reviews, evidence synthesis and report-writing.
• Strong interpersonal skills, motivated, takes initiative, innovates and drives progress
• Strong influencing and stakeholder facilitation and management skills
• Good cross-cultural awareness
• Ability to independently manage a diverse and busy workload, prioritising effectively, and able to work both autonomously and as a member of a dispersed and diverse team
• Demonstrable experience of working on projects funded by government and international donors

Desirable requirements

• Post graduate level qualification (or equivalent extensive experience) in a relevant area would be a significant advantage
• Sub-editing experience / experience in producing high quality publications
• Experience of supporting health programmes/system strengthening in developing contexts
• Experience in research uptake or translating academic research into programme-relevant communications
• Nutrition/nutrition-related primary research experience
• Currently part of the ‘humanitarian community’ with own professional network of contacts
• French speaker or another relevant language to our portfolio would be an advantage
• Line management experience (staff or consultants) would be an advantage

Reporting Lines:

The Senior Nutritionist (maternity cover) will report to an ENN Senior Technical Associate. Working on multiple projects will also involve reporting into different project leads.

Eligibility to work:

Must have the right to work in the UK. A relocation package is not available for this position.

Application process:

Please apply by sending a one-page Cover Letter and your CV

Closing date for applications:

Friday 15th December 2023, although we do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

ENN are committed to equality and diversity throughout our organisation and further expects all employees to comply with its codes of conduct, safeguarding policies and high ethical and professional standards.

Location: Globally Remote

Location type: Remote

Reporting to: Executive Director

Annual salary: $100,000 - $150,000 USD

Contract type: Permanent

Working hours: Full-time

Candidate level: Director

Background

The Climate Emergency Collaboration Group (CECG) is a regranting collaboration made up of some of the world's largest climate philanthropic funders. We use our convening and philanthropic power to facilitate stronger collaboration, coordination, and campaigning from the global climate movement in pursuit of increased climate action around the UN climate talks and other international summits. CECG is fiscally sponsored by Rockefeller Philanthropy Advisors (RPA), a 501(c)(3), as a Sponsored Project within its charitable-giving fund.

Purpose of role

The MEL Director will be responsible for leading CECG’s data-based monitoring, evaluation, and learning processes. They will oversee the development of our funder reports, support our programmatic staff in maximizing the impact and learning opportunities of our grantmaking, and will work with grantees and other partners in the field to help establish and implement best practices, with a focus on collaboration and capacity-building.

The ideal candidate will be a highly motivated self-starter who will work closely with CECG's leadership team in improving the effectiveness, efficiency, and adaptability of the climate moment. This role will collaborate closely with the Executive Director, Operations Director, and program staff to help advance CECG's mission of advancing multilateral climate solutions.

This is a fast-paced and dynamic role at the intersection of philanthropy, grantmaking, campaigning, strategy, and advocacy to support global climate diplomacy.

Primary responsibilities

MEL systems thinking:

· Develop and implement a multi-year MEL strategy for the organization – including internally and externally focused work streams.

· Oversee and iterate on CECG’s Theory of Change, in line with CECG’s new 3 Year Plan.

· Design and implement a robust Results Framework in partnership with CECG’s Executive and Programmatic Directors, ensuring alignment with CECG’s 3 Year Plan.

· Work with Operations and Program directors to ensure annual strategies are aligned with CECG’s Results Framework.

· Develop and oversee MEL and grantmaking quality standards, including a mechanism for assessing and implementing improvement plans.

· Help develop and embed a culture of evaluation and learning across the entire CECG team, including the development and implementation of targeted Key Learning Questions, and using organisational data to drive learning, knowledge sharing and capacity building.

CECG funder reporting:

· Partner closely with CECG’s funders to develop universal reporting templates and KPIs for the 6+ foundations that support our work.

· Oversee and project manage the development of our annual end of year report for our funders, as well as any bespoke or mid-year reports.

· Ensure CECG funder feedback is continually integrated into CECG’s grantmaking.

Grantmaking:

· Work with programmatic staff to identify appropriate outcomes and KPIs for key CECG grants, with a focus on identifying opportunities for data-driven insights to inform future learning and strategic development.

· Identify, implement, and train the team on the tools and processes CECG needs in order to maximize its MEL process and the strategic impact of its grantmaking and programmatic spending.

· Work with other CECG staff to ensure risk identification and risk management best practices are embedded across CECG’s grantmaking, while ensuring CECG’s work remains innovative and ambitious.

· Work with Grants and Campaign Managers to iteratively improve upon CECG’s grantee contracting and reporting processes and templates.

· Work with the programs team to identify and implement evaluation programs for key CECG grantees.

External coordination and representation:

· Partner with CECG funders and their MEL teams, along with other climate regranting organizations, to enhance transparency and develop collaborative and coordinated best practices across grantee reporting (both with re-granters and NGO partners).

· Work with key grantees and grantmaking partners to identify opportunities for levelling-up the field’s MEL, KPI, and reporting practices, with a focus on equity, trust-building, minimizing labor for grantees, and maximizing impact, alignment, capacity-building, and iterative learning.

· Act as an ambassador for CECG at key conferences, with funders and grantees, and across other partner meetings, and showcase CECG’s role as a leader in the collaborative philanthropic ecosystem.

Additional responsibilities:

· Support in the development of best MEL and KPI-development best practices for key CECG grantees, with a focus on capacity and efficacy-building.

· Develop and implement MEL training materials for CECG grantees, with a focus on building up the field – particularly for Global South and youth-led organizations.

· Identify, through a MEL lens, opportunities for how CECG can further support the growth, development, and capacity-building of its grantees.

Qualifications, skills and experience

Skills:

· Team player with excellent interpersonal skills, and a strong commitment to servant leadership.

· Outstanding judgment, resourcefulness, and ability to problem-solve, troubleshoot, and follow projects through to completion.

· Outcome-oriented with an entrepreneurial approach.

· Excellent oral and written communication skills.

· Excellent quantitative and qualitative analytical skills, with a focus on great attention to detail.

· Highly resourceful and a keen problem-solver who is eager to take on new challenges.

· Strong time-management skills and the ability to organize and coordinate multiple work streams

· International stakeholder management experience.

· A strong knowledge of international climate change politics, with a focus on multilateralism and the UNFCCC process.

· Outstanding stakeholder management skills.

· Ability to exercise tact and diplomacy in organizational and stakeholder settings and the ability to build and maintain relationships with a wide array of people from diverse backgrounds.

· Advanced skills with common office software (including Google Sheets/Excel).

Experience:

· 10 years minimum experience using data-driven insights to inform organizational learning.

· Extensive expertise in designing, evolving, and managing MEL frameworks (including ToCs and results frameworks) at a strategic, organizational, and project level.

· Demonstrable track record of embedding a learning culture at an organizational level.

· Significant experience working effectively on multiple projects simultaneously, setting priorities, organizing time, and identifying resources for projects as needed.

· Experience in philanthropy and grant management.

· Significant experience working effectively on multiple projects simultaneously, setting priorities, organizing time, and identifying resources for projects as needed.

· Experience working with a remote, international team.

Additional information

· This will be a full-time (40 hours/week) remote role, preferably able to and will require considerable time collaborating with staff and stakeholders in multiple time zones.

· Staff in the US are employed by Rockefeller Philanthropy Advisors; benefits include healthcare, a 401(k) matching program, and 5 weeks of paid time off.

· CECG is committed to providing equivalency of salary & benefits across its global team and maintaining a sustainable and positive working environment for all team members.

· This is a remote role, and we welcome applications internationally, especially candidates from or in the Global South. Some international travel may be required. CECG is an international team, with the majority of the team working remotely.

The deadline for application is 7th January 2024

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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.