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Quality and practice development lead jobs in oxford, greater london

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Page 2 of 16
Lewisham, Greater London (On-site) 6.91 miles
£30,000 - £30,240 per year
Part-time (10 hours per day)
Permanent
Job description

OVERALL PURPOSE

The primary purpose of the Night and Weekend Supervisor role is to oversee the provision of high-quality services. This includes supervising night care staff, ensuring compliance with health and safety regulations, and providing direct support to clients to promote their well-being and independence.

GENUINE OCCUPATIONAL REQUIREMENT

In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:

1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.

2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided.

3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.

4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.

This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.

KEY RESPONSIBILITIES

Team Supervision:

  • Oversee the working practices of night staff to ensure high standards are maintained.
  • Conduct regular meetings with direct reports for supervision and support, handling disciplinary or performance issues as needed.
  • Carry out the induction and training of new staff and volunteers, and participate in team appraisals.

· Provide guidance, training, and support to night care staff

Resident Support:

  • Participate in annual safeguarding training for children and adults and act as Designated Safeguarding Lead (Level 3).
  • Provide emotional and practical support to distressed residents, fostering development and independence.
  • Ensure the resident’s records are accurately maintained and updated.
  • Foster a respectful and supportive environment for both residents and staff,

Compliance and Safety:

· Ensure adherence to all health and safety and safeguarding policies.

· Report any incidents or concerns to the Night and Weekend Manager promptly.

Administrative Duties:

· Assist in updating internal management information systems (e.g., INFORM) with relevant data.

· Support basic rent account management tasks as needed.

· Help coordinate staff schedules and cover arrangements for night shifts.

· Monitor and report on stock levels of essential supplies used during night shifts.

· Participate in occasional meetings or training sessions outside regular hours to stay informed about organisational updates.

· Ensure all administrative practices comply with MPMT’s policies and procedures.

PERSON SPECIFICATION

ATTRIBUTES

Qualifications

ESSENTIAL: A good general standard of education including as a minimum English and Mathematics GCSE at grade A*-C or equivalent.

DESIRABLE: Management and leadership training or at least two years’ experience in a leadership role.

Skills and Knowledge

ESSENTIAL: An understanding of housing legislation, safeguarding practices, and issues affecting vulnerable groups such as homelessness or domestic abuse survivors.

DESIRABLE: Ability to develop and maintain relationships with diverse individuals, including residents, colleagues, and external agencies.

Excellent IT skills – proficiency in using Microsoft applications like Word and Excel.

ESSENTIAL: High level of accuracy and attention to detail.

High level of written and oral communication skills.

Ability to work independently and as part of a team.

High level of personal organisation with the capability to work without close supervision.

Calm, confident, and positive role model.

Ability to adapt quickly to different situations.

Experience in dealing with confidential issues.

DESIRABLE: Commitment to promoting and safeguarding the welfare of residents.

Confident using HR systems and resident logging system.


Special Conditions

Motivation to work with vulnerable populations.

Emotional resilience in handling challenging behaviours. 


Additional Requirements

  • Completion of an enhanced DBS check before employment.
  • Provision of two professional referees.
  • Residency within a reasonable travelling distance is desirable.
Application resources
Application Instructions

1. This role is for female-only applicants.
2. Unfortunately, we are inaccessible to wheelchair users.
3. You must have at least two professional referees.

Posted by
Marsha Phoenix Memorial Trust View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 12 August 2025
Closing date: 26 August 2025 at 23:30
Job ref: NWSAUG25
Tags: Communications, IT, Business Development, Customer Service, Housing, Care Management, Operations, Compliance / Quality, Customer support, Data Entry, Data Protection, Database Management, Delivery, Domestic Violence / Abuse, Ethnic Minority / BAME, Facilities, Homelessness, Mentoring / Coaching, Office Management, Recruitment

The client requests no contact from agencies or media sales.