Quality improvement coach jobs

The Marketing Officer (Single Gifts), known at Guide Dogs as a Single Gifts Campaign Officer helps people with sight loss to live the life they choose by delivering impactful campaigns ranging from Cash Appeals and Raffles to Mid-Value. You’ll manage all aspects of campaign delivery, across multiple channels, ensuring everything runs smoothly, on time, and within budget, while maximising response and value.

You’ll oversee both acquisition and retention campaigns, providing clear briefs for creative, data, and supporter care teams. Your strong organisational and campaign planning skills will be key in ensuring stakeholder communication is seamless and campaign deadlines and approval processes are followed. You’ll also manage non-campaign projects, driving successful stewardship and retention activities.

Your analytical mindset will help you conduct post-campaign reviews, producing insightful reports and recommendations for improvement. Working with suppliers and internal teams, you'll ensure high-quality delivery while staying within budget. By collaborating with the Online team, you’ll help integrate digital elements into campaigns, keeping content fresh and relevant.

To succeed in this role, you’ll need experience in direct marketing, excellent organisational skills, and a strong understanding of campaign management. Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint, is essential, as is the ability to work effectively with both internal teams and external suppliers. Experience in the charity sector and familiarity with key regulations would be a bonus.

If you’re passionate about making a difference and want to contribute to life-changing campaigns, we’d love to hear from you.

For this role you'll be working 35 hours per week, worked 9am - 5pm, Monday to Friday. We are looking for you to attend the office at least 2 days per week including each Thursday for a team day.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time. 

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to take the role of Care Coordinator and join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening. The Care Coordinator role will support identified patients from all 7 practices across the PCN to navigate the NHS health care system and ensure that their care is coordinated.

Our PCN (PCN3) consists of 7 GP practices serving a diverse population of over 70,000 patients in and around Barnet. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care.  We are a strong PCN leadership team consisting of a Clinical Director & Head of Business Development & Transformation who are both aspirational and transformational. We require Care Coordinators who will complement the existing team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.

We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, Pharmacy Technicians, Care co-ordinators, Speciality Care Coordinator, Health and Wellbeing Coaches and Social Prescribers working alongside our GPs, nurses, and extended practice teams

Preference for full time , but flexible working will be considered.

*option if interested to also work Saturday and evening as part of the Enhanced Access Service

Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas

Are you passionate about leading high-impact services that support individuals facing multiple disadvantage? Do you thrive in complex environments and have the leadership skills to shape a psychologically informed, client-centred team? If so, we’d love to hear from you.

About the role:

We’re looking for a dedicated Service Manager to lead our specialist 18-bed 24/7 Complex Needs hostel in Camden. Leading a team of Project Worker Complex Needs, Specialist Multiple Disadvantage Workers, Trainee Project Workers, an Apprentice, ETE Worker, Night Concierges, and locums - the service supports individuals who have experienced significant disadvantage. This includes long-term rough sleeping, substance use, severe and enduring mental health issues, involvement with the criminal justice system, and self-care challenges.

This is not a typical hostel service - it is a dynamic, intensive, and highly specialist environment requiring compassionate leadership, robust risk management, and strong inter-agency collaboration. You will be at the forefront of driving a psychologically informed and trauma-responsive service that not only provides accommodation, but creates a platform for meaningful recovery, connection, and progress.

As Service Manager, you will lead a skilled team in delivering high quality, person-centred support and accommodation. You’ll be responsible for staff development, operational oversight, risk management, partnership engagement, and ensuring compliance with service specifications and safeguarding standards.

In return, we offer a strong culture of learning, access to a sector-leading leadership development programme, and the opportunity to shape practice in one of the most critical and challenging areas of homelessness work. Join us in creating a place of safety, growth and transformation in the heart of Camden.

About you:

• You’ll bring a deep understanding of complex trauma and how to translate this into Psychologically Informed Environments (PIE).
• You’ll have a proven ability to lead and motivate staff teams, respond to crisis, and ensure that frontline practice is effective, compassionate, and empowering.
• Demonstrable experience working with people facing multiple disadvantage in a supported accommodation or complex needs setting.
• A strong track record of managing or leading teams to deliver measurable, client-centred outcomes.
• Confidence in working in partnership with statutory and voluntary agencies to build integrated and effective support pathways.
• Excellent communication, organisational, and problem-solving skills.
• A reflective, emotionally intelligent leadership style grounded in values of inclusion, equity, and respect.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 1st June at midnight

Interview date: Thursday 12th and Friday 13th at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Are you a strategic leader ready to drive excellence across the UK? We're looking for a Divisional General Manager (DGM) to lead with purpose, passion, and performance!

 �� Location: UK (with nationwide travel)

�� Contract Type: Permanent

⌚ Hours: Full time, 37.5 hours

�� Salary: £58,969.32 - £63,866.26

Your Impact Starts Here ��

We’re looking for a self-motivated Divisional General Manager to join our leadership team. While this role can be based from anywhere in the UK, you will need to be able attend your Regional Treatment Centres on a regular basis and you’re likely to be travelling across your division 2-3 days per week.

What’s in it for you? 

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

✨ Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!

�� Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

��️ Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts! 

�� Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

About the Role  

As a Divisional General Manager, you’ll provide both strategic and operational leadership across a geographical or functional division. Your focus will be on ensuring high-quality, safe, and client-centred services. You’ll lead multidisciplinary teams to meet performance, quality, and access targets, all while fostering a culture of excellence, accountability, and staff wellbeing.

This is a pivotal role in driving continuous improvement and innovation. You’ll support clinical governance and ensure financial sustainability by making efficient use of resources and delivering services within budget. You’ll also play a key role in shaping and contributing to our broader organisational strategy and transformation efforts.

You’ll be responsible for guiding and supporting Regional General Managers (RGMs), coaching them to achieve results and develop their leadership capabilities.

What We’re Looking For ��

✅ A strategic thinker with a passion for operational excellence
✅ A people-first leader who thrives on coaching and collaboration
✅ A change-maker who embraces innovation and transformation
✅ A confident communicator with a track record of delivering results
✅ Someone who’s ready to travel and make a nationwide impact ��

This is a fantastic opportunity for someone who thrives on leadership, collaboration, and making a tangible impact across a national landscape. If you're ready to take on a role where you can truly shape the future of service delivery, we’d love to hear from you.

Location: Diocesan House, Causton Street, London (Hybrid)   
Contract: 12-month Fixed-term Contract, Part-time/ 4 days per week (28 hours) 
Salary: £36,440 (£45,550 FTE) 

DBS requirement: No DBS Required 

The Diocese of London is looking for an experienced and flexible HR Partner to join our People Directorate for a 12-month maternity cover.

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.

About the London Diocese Fund (LDF) and the Diocese of London 

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services and paying and housing its clergy. This is a great opportunity to join an organisation that truly supports and engages with the communities that it serves.

Working as part of a wider HR team, you will be supporting dedicated business units across the full employee lifecycle. Working as a strategic partner, you will act as a trusted advisor, working closely with senior stakeholders such as Bishops and Archdeacons, to embed the people strategy within your business unit. Alongside this, you will also provide operational HR support in areas such as ER management, recruitment, organisational development and wellbeing. 

Candidates should be experienced practitioners who can learn quickly, communicate well and inspire supportive best practice. You should share our values and be passionate about creating an environment that supports the work of the Diocese of London.

What You’ll Be Doing: 

• Establish and develop a responsive Business Partner type relationship with stakeholders and Senior Leadership Teams 

• Provide professional advice, support and coaching to Archdeacons and Senior Managers on the interpretation and application of all Ecclesiastical measures, HR policies, processes and procedures, ensuring these are applied fairly and consistently 

• Advise the Senior Leadership on the people management implications of church policy and people strategy 

• Effectively and efficiently manage a portfolio of HR casework and staff recruitment 

• Advise and recommend appropriate courses of action in line with relevant best practice, policies, employment legislation and statutory frameworks 

Who We’re Looking For: 

• At least 3 years’ experience of working at HR Partner or Adviser level in a generalist role covering HR practice 

• Experience of working in an HR role carrying out a range of HR duties, ideally in the church or charity sector 

• Experience of supporting managers in all areas of people matters, including recruitment, disciplinary, grievance, absence and sickness casework 

• Experience of working within a customer focused environment with the ability to establish good working relationships with a variety of people e.g., senior leaders, job applicants, employees 

Please refer to the attached Job Description for the full details on Person Specification. 

This is a hybrid role with 3 days at our office in Causton Street, Pimlico. Although this role is 4 days a week, we would be willing to consider 5 days a week for applicants who have specific experience within clergy HR. Interviews are happening as soon as suitable applicants are identified, please do apply now if you are keen to be considered.   

Safeguarding Statement 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

To apply: 

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions. 

Interviews  

Interviews will be held in person on Wednesday 4th June. 

For more details, please see the full Job Description and Person Specification.

Are you considering the next step in your health and social care career? Want to keep making a difference while developing yourself? Discovery are currently recruiting for an Assistant Locality Manager to join our team in Taunton.

The Assistant Locality Manager will support the manager and their team of Support Workers in a variety of ways - delivering the highest possible care to the people we support, ensuring compliance to organisational policies and procedures assisting with rota planning and shift management, using different IT Systems to ensure full compliance in H&S checks managing their time effectively across two locations working alongside the Locality Manager to ensure that colleagues are supported and managed effectively in line with the company values. Acting up as manager when the Locality Manager is unavailable to ensure safe running of the homes and compliance is maintained.

Discovery is proud to be successfully accredited by the Great Places To Work Programme for the fifth year in row in 2025.

The total annual pay for the role is currently £30,808.69

About the role: This is a diverse and exciting role, some of your responsibilities will include:

• Support the Locality Manager with the smooth operation of the service, including rota management, reviewing and updating support plans and assisting with the recruitment and development of a team of Support Workers. 
• Work with relatives, healthcare professionals and external agencies to ensure that the needs and interests of the people we support are met and upheld. 
• Serve as a role model to a team of Support Workers, demonstrating excellent practices of support.

For a full list of what this role involves please read the attached Job Description

What will I need? To be considered as an Assistant Locality Manager you will need:

• Experience of working with people with a wide range of needs - for example, autism and complex learning disabilities
• The ability to prioritise workload, manage your own time, delegate tasks and meet deadlines.
• Up-to-date knowledge of the personalisation agenda and Active Support provision.
• The personality to develop positive working relationships across Discovery – including the people we support, their families, internal colleagues and external agencies.
• Have or be willing to work towards a Diploma Level 3 in Health and Social Care/Leadership and Management for Care Services.

This list is not exhaustive, please review the attached person specification for further information

Why join us? Discovery are committed to developing skills and rewarding our staff. We offer:

• A salary of £30,808.69 per annum (based on 37.5 hrs per week)
• 30 days’ annual leave entitlement (including bank holidays
• Access to discounts on high street shopping, cinema tickets and meals out
• Employee Assistance Programme
• Pension scheme
• Life Assurance
• Great Induction and training opportunities including Diploma in Health & Social Care.
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 

Who we are

Discovery exists to help each person we support to live a fulfilling life, to be equal in society and to be active in his or her local community. That’s a big deal. It means being able to have choice and control in life. It means choosing to go out or to stay in, making friends and having relationships, finding and developing skills and interests. It also means managing a home, voting, staying healthy and being able to pursue employment or volunteering opportunities. If you think you can help the people we support get more from life, we want to hear from you. 

Apply now:

So if you would like to be a part of our team and if you feel that your values match ours, please apply by clicking the button below - upload your CV and we will be in touch. You could soon be making a positive difference every day. 

This role requires an enhanced DBS Disclosure, which will be obtained for you by Discovery.

Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. Discovery are Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150 or email applynow @discovery-uk .org

Join us to support people-led change across the UK.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

The Activate Fund:

For 60 years, the Churchill Fellowship has been supporting remarkable individuals to source solutions from around the world to tackle critical issues affecting communities in the UK. The Activate Fund is an extension of the Fellowship which provides further funding and support to Fellows on their return to the UK to turn their ideas into action and achieve real and lasting change.

Purpose of the role:

This is a new role which sits within the Fellowship team and will be responsible for the re-opening of the Activate Fund in June 2026, following completion of a successful pilot. The Head of Activate will lead on all aspects of the application and award cycle and on the development of additional forms of support to enhance Fellows’ impact on society. The role will be supported by the Activate Manager, work closely with the Salesforce and Engagement teams, and alongside colleagues managing the annual Fellowship selection process.

This is a new role which is being recruited with sufficient lead-in time for the Head of Activate to be inducted into the existing processes to deliver the first year of awards, with scope to introduce new ideas to enhance the Fund’s impact from Year 2.

Key responsibilities:

Delivery of Activate

• Lead on the re-introduction of the Activate Fund; responsible for ensuring that potential applicants and relevant stakeholders understand the purpose, scope and criteria of the Fund and that all systems and processes are in place for applications to open in June 2026.
• Lead on the selection process from pre-applicant support to application, assessment and award, supported by the Activate Manager, working closely with the Salesforce team and the Comms team, and ensuring the process is aligned with TCF’s EDI values and strategic priorities.
• Lead on the iterative improvement of application and award documentation, throughout the lifetime of the Fund, working closely with the Salesforce team to ensure that any process changes are agreed with sufficient planning time to be implemented ahead of the next cycle.
• Oversee and participate in the longlisting and shortlisting of applications to the Fund, alongside other Fellowship staff and external assessors, where required.
• Responsible for establishing and convening (an) award panel(s) for the Activate Fund and working with the Chief Executive and Engagement team to identify panel members, likely to be drawn from the Fellowship’s Board of Trustees, Advisory Council, expert working groups and/or previous Activate grantees.
• Responsible for ensuring appropriate due diligence is conducted on applicants and where relevant, host organisations, to ensure that Activate grants are awarded in line with TCF’s charitable objectives and for a purpose that benefits individuals and communities in the UK.
• Attend and play a key role in the Activate selection interviews, including supporting Panel decision making according to agreed selection criteria, grant-setting and providing feedback to unsuccessful applicants.
• Oversee the award, payment and reporting of Activate grants, including the development of appropriate terms and conditions, and reporting requirements.
• Manage the Activate annual budget, ensuring that grants awarded are in line with the annual budgetary allocation for the Fund and report as required to the SLT.
• In collaboration with the Development team and Salesforce team, set up appropriate reporting mechanisms so that funding partners contributing to the Fund are informed of relevant Activate awards and updated on progress, as required.

Safeguarding and EDI

• Work with the Fellowship’s safeguarding lead and with the Fellowship Director to identify safeguarding risks and develop appropriate processes that are specific to the Activate Fund, for example where Fellows are working with children and adults at risk.
• Contribute to the ongoing improvement of the Fellowship’s approach to Fellows’ wellbeing, particularly when awarding grants to Fellows with lived experience of the issues they are addressing in their project. 
• Work closely with the Fellowship’s EDI lead to ensure a proactive and consistent approach to EDI in the delivery of the Fund; in particular, that the Activate Fund’s selection processes are accessible to all Fellows eligible to apply, that EDI is core to the development of pre-application and non-financial support, and that the Fund’s messaging is inclusive and representative of the diversity of Churchill Fellows.

Enhancing Fellows’ capacity to achieve UK impact

• Building on learning from the Activate pilot, work closely with the Activate Manager to develop a support offer for Activate grantees that enhances their capacity to deliver their funded project and create change in their chosen sector or community; this could include 1:1 support such as mentoring and coaching and/or peer learning, convening and networking opportunities with the wider Fellowship community.
• Working closely with the Fellowship Director and Head of Fellowship, explore if there might be opportunities for scaling support which has been tried and tested with Activate grantees, to Fellows at different stages in their Fellowship journey.
• In collaboration with the Engagement team, support Fellows to develop relationships with individuals and organisations in relevant sectors that will amplify the impact of their Activate project and proactively explore opportunities for Knowledge Partners to contribute time, expertise and networking support to Activate grantees.  

Evaluation and Learning

• Working closely with the Engagement Director, to develop an approach for evaluating how the Activate Fund enhances Fellows’ capacity to create change in the UK.  
• Apply lessons learned from stakeholder feedback to improve the experience of Activate applicants and grantees through changes to the selection process, development of new forms of support and extension of networking opportunities with the wider Fellowship community.
• Working closely with the Fellowship Director to undertake a strategic review of the impact of the Fund from the end of Year 3.
• Keep up to date with new thinking and research around supporting and developing individuals and good practice in grant making, including developing relationships with relevant individuals and organisations.

Fellowship team

• Attend quarterly leadership meetings, where appropriate and, in particular, to contribute to thinking about TCF’s role in supporting Fellows to achieve change in the UK.
• Attend Fellow-led events as appropriate and utilise knowledge of Fellows’ activation of their Fellowship learning to contribute to the design and delivery of Fellowship events, such as Connect & Inspire, as required.

Person Specification

Qualifications

• Degree level or equivalent transferable skills

Skills & Experience

• 10 years’ experience in grant making, with at least 3 years in a senior grant making role with responsibility for designing and delivering an end-to-end grant making process.
• Experience of managing a multi-year grant making or support programme and balancing ongoing delivery with innovation and improvement.
• Experience of working with and supporting individuals to create change whether through grant making, learning and facilitation or movement building. 
• Demonstrable knowledge of different grant making practices and a commitment to trying out new approaches to remove barriers to those furthest away from funding.
• Experience of convening and managing relationships with multiple stakeholders to deliver time-sensitive projects or programmes and confident in liaising and negotiating with busy people in senior positions.
• Previous line management experience. 
• Experience in safeguarding and or risk management. 
• Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement.
• Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms.
• Excellent organisational and prioritisation skills.
• Evidence of managing a team and contributing to the creation of inclusive and collaborative working environments.
• Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals. 

Personality Characteristics 

• A confident and reflective leader, with the ability to inspire and support a new team and to contribute to a positive and collaborative working environment.
• Ability to balance an appetite for innovation and improvement with a pragmatic approach to working within an annual grants cycle. 
• Ability to work with good humour, a positive attitude, tact, and diplomacy and to maintain confidentiality.
• Commitment to the principles of equity, diversity and inclusion.
• Ability to meet deadlines, and to work under pressure when required.
• Attention to detail and accuracy.
• Proactive and able to work well independently as well as part of a team.
• Passionate about achieving excellence through personal development and continual learning.
• Self-motivated and a great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
• To have a genuine commitment to the values and ethos of the Churchill Fellowship and an interest in the social impact and the work of the TCF Fellows.

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary c. £50-£55,000 per annum (5 days per week / 36.5 hours)
• Hybrid working policy (minimum of 1-2 days per week in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
• 1 weeks paid leave for volunteering
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)
• Personal Development Budget for training

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings, and Thursdays as an additional core day for Senior Leaders.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible. 

The Disasters Emergency Committee (DEC) is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. 

The DEC launches appeals when there is a humanitarian emergency of such magnitude to warrant a national UK response, with most DEC funds being raised over an intensive two-week period following a disaster. DEC fundraising appeals benefit from the combined expertise of our member agencies, resulting in wide-reaching appeals across high-profile TV, radio, and an increasing number of digital channels. 

Reporting to the Head of Public Fundraising, the Direct Marketing Manager (Retention) is responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.

As Direct Marketing Manager (Retention), you will: 

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of DEC’s segmentation, in order to maximise future income and continually improve the retention of individual supporters for future emergency appeals
• Lead on the production of retention and reporting back materials for individual and community supporters
• Manage the development and maintenance of specific supporter journeys
• Develop and oversee the materials and supporter positioning for a light-touch and mainly reactive legacy marketing programme for the DEC

Person specification:

• Strong direct marketing experience with a focus on high volume donor retention, with demonstrable knowledge of donor motivations, managing donor relationships, and direct marketing techniques such as direct mail, email, SMS and SMS content management systems
• A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters
• A key driver for success in this role is the ability to work under extreme pressure during appeals and to very tight deadlines
• Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget
• Ideally you will have experience of working in the international humanitarian aid sector

PLEASE NOTE: This is a hybrid working role, where there is a compulsory 2-week office attendance during an appeal (meals provided). Therefore, this role is suitable for those living within a commutable distance to DEC's Angel, London office. 

Employee benefits include:

• Annual leave starts at 25 days plus bank holidays, rising after 3 & 5 years service
• Employer pension contribution of 8%, post probation
• Health Cash Plan
• Life insurance (3 x annual salary)
• Enhanced sick pay - currently 4 weeks full pay, 4 weeks half pay [increases with length of service] to a maximum of 12 weeks full pay, 12 weeks half pay
• Enhanced maternity leave - currently 18 weeks at full pay

Are you an experienced HR professional with a strong background in recruitment looking for your next challenge? We have a great opportunity for a HR Advisor (Recruitment) to join our small, friendly team.

You will provide a generalist HR service to the hospice as part of the operational HR team providing expert advice and support on all aspects of HR including recruitment, employee relations and terms and conditions. You will work closely with managers to ensure best practice is followed and help to create a positive and inclusive workplace culture.

We are currently undertaking a review of our HR processes and would be particularly interested in hearing from candidates with experience in data systems and analytics.

Key Responsibilities:

• Provide general HR advice and support on employee relations, policies, and procedures.

• HR representative at formal HR meetings including flexible working and absence management.

• Work closely with recruiting managers to understand staffing needs and provide expert advice on recruitment strategies.

• Develop and implement effective sourcing methods to attract top talent.

• Analysing data from the recruitment system and using the information to shape campaigns.

• Manage recruitment databases and keep up to date with industry trends and best practices.

•Develop and maintain strong relationships with both external recruitment agencies and internal stakeholders.

What We're Looking For:
• Proven experience as a HR Advisor, with a particular focus on recruitment.

• Strong knowledge of recruitment processes and best practices, including candidate screening, interviewing, and offer management.

• Exceptional communication and interpersonal skills with the ability to build strong relationships at all levels of the business.

• A proactive, solution focused approach to HR issues.

• CIPD qualification (desirable but not essential).

What we offer:
• A competitive salary and generous annual leave.

• Ability to carry over your existing NHS pension scheme.

• Healthcare scheme.

• Free car parking and cycle to work scheme.

• Career development and progression opportunities.

• A caring, supportive and inclusive environment.

Location: Dependent on Parish placement
Contract: 3-year fixed term, part-time (21 hours per week)
Training Provider: Ridley London, the London training centre of Ridley Hall Cambridge

Do you have a passion for working with children and young people?
Do you want to gain hands-on experience in youth and children’s ministry while receiving high-quality training?

As an apprentice, you will work within a parish to develop and strengthen its children and youth ministry while studying with Ridley London. This three-year apprenticeship leads to a Certificate in Higher Education (Level 4) in Foundations in Theology, Ministry and Mission, with a focus on youth and children’s work.

You’ll be employed for 21 hours per week, spending 16 hours in the parish and 5 hours studying.

Parish Requirement
Applicants must apply with a linked parish in Diocese of London. Interested applicants should first speak with their local parish clergy within the London Diocese to confirm their eligibility. We cannot accept applications without a linked parish.

What You’ll Be Doing

• Engaging with children and young people, building positive relationships and supporting their faith journey

• Helping to lead activities such as Sunday school, messy church, youth groups, and holiday clubs

• Creating and delivering new initiatives to deepen young people’s involvement in the church

• Developing outreach work with local schools and community groups

• Leading discipleship courses for young people

• Assisting with administration related to children’s and youth work

• Attending regular team meetings, supervision sessions, and training as part of the apprenticeship

Who We’re Looking For

• Experience in youth and children’s work (voluntary or paid) or community learning and development

• GCSE/NVQ Level 2 qualifications, or a commitment to achieving these within the first year

• A willingness to commit to a three-year apprenticeship, combining study, training, and hands-on experience

• Strong communication skills and the ability to engage and inspire young people

• Self-motivated and enthusiastic, able to work both independently and as part of a team

• A commitment to safeguarding and creating a safe environment for children and young people

• A Christian faith and alignment with the mission and values of the Church of England

• Right to work in the UK

About the Diocese of London and the LDF
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 boroughs.

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.

Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applicants from those with the relevant experience that will increase this representation.

Additional Information

• This role has an occupational requirement for the postholder to be a Christian, under Part 1 of Schedule 9 of the Equality Act 2010

• All appointments are subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS Check

• The location of the role depends on the Parish placement

Why Apply?
This is a fantastic opportunity to:
✔ Gain hands-on ministry experience in a local church
✔ Develop skills in youth and children’s work while being mentored and supported
✔ Earn a Higher Education Certificate in Theology, Ministry, and Mission
✔ Be part of a supportive community of apprentices growing in faith and ministry

If you’re excited about working with young people and exploring a future in ministry, we’d love to hear from you!

For more details, please see the full Job Description.

Contract Manager (Estates / Environmental Services)
City: Birmingham B15 1LZ
Salary: £52,120 per annum
Hours: 35 hours per week
Contract: Permanent

We're seeking a Contract Manager to join our Housing Management team, supporting the delivery of safe and thriving communities which our tenants are proud to call home. This is a fantastic opportunity for an experienced and knowledgeable Estates/Environmental Services professional who is passionate about ensuring we can provide homes in a safe, well-maintained environment.

Utilising your contract management skills and financial acumen, you'll lead on the procurement, management and monitoring of different service contracts, from grounds maintenance to tree surgery and communal cleaning to name a few; ensuring the delivery of high-quality services, focussing on getting things right first time and continuously improving the service. You'll be accountable for developing and implementing contract management frameworks, as well as undertaking regular performance reviews.

As well as managing the performance of contractors, you'll also lead and manage the performance and development of your team of Contract Officers and Administrators, providing coaching and other development support as required.

As we embark upon delivering our Tenants at Heart Corporate Plan 2025-2030, our whole focus is to put the tenant at the heart of what we do. Tenant involvement is a key part of this role; gaining their insights and support when services are procured, and ongoing monitoring, through inspections and customer satisfaction. You'll be responsible for ensuring tenants are kept informed about performance and variations to contracts, as well liaising with tenants to resolve issues and complaints. You'll also be responsible for providing performance related data for internal and external reporting.

Our ideal candidate? We're looking for a customer-focussed individual who can build strong stakeholder relationships to deliver high standards of service and drive continuous improvement. Your application will also demonstrate:

• Experience of procuring environmental, communal and/or estates management services, such as grounds maintenance, cleaning, waste management, pest control etc.
• Proven track record of successful contract management, with experience of performance management, enhancing compliance and oversight of financial and budgetary controls.
• Experience of developing, managing and motivating a team.
• Managing approximately 15 contracts at different stages of their lifecycle, you'll be highly organised, and be able to effectively manage competing priorities and deadlines.

We're an organisation that values collaboration between our tenants, colleagues and contractors. You can therefore expect to work 3 days per week from a Midland Heart site, supplier site or onsite with tenants in the community.

Who are Midland Heart? We're one team working together for our tenants. We're a values-driven organisation, committed to making a real impact in the lives of our tenants. In return for your expertise, we offer a competitive salary, excellent benefits, and the opportunity to shape contracted services that deliver safe, well-maintained homes and communities for our tenants.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Applications close at midnight on Sunday 01st June 2025 however, we reserve the right to assess and appoint prior to the advertised closing date.

Interested?

Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Salary: £65,000 FTE (£55,714 - £65,000 depending on working hours)
Working hours: Flexible - 30-35 hours/week - This role is being offered for between 30 and 35 hours per week. We’re open to discussing how those hours are distributed across the week and can accommodate school hours, early starts, or condensed days where possible.
Department: Human Resources
Number of posts needed: 1
Location: Hybrid - at least 2 days/week in Toynbee Hall office 
Working Pattern: Monday to Friday (flexible)
Reporting to: Chief Operations Officer
Contract: Permanent
Application Closing Date: 9 June 2025 

We reserve the right to close the vacancy early if we receive sufficient applications from suitably qualified candidates. Early application is encouraged. Interviews will be conducted on a rolling basis, and we encourage early applications, as the vacancy may close ahead of the stated deadline due to high volumes of interest.

At Toynbee Hall, our HR Team supports our most important asset – our people. We are committed to delivering a high-quality, inclusive HR service and to exploring new ideas and perspectives so we can grow and develop the function together. 

The HR Team supports colleagues throughout the employee lifecycle – from recruitment and onboarding to people development – ensuring that every experience at work is a positive one. Inclusion is at the heart of everything we do, and we are dedicated to fostering a workplace culture that reflects our values and where everyone feels respected, valued, and able to thrive.

Scope of role

The Head of People and Culture is a member of the Senior Management Team (SMT), responsible for leading and embedding a strategic and inclusive People function that supports Toynbee Hall’s purpose, values, and vision for a fairer and more equitable society. This role will shape and champion a workplace culture that is people-first, values-driven, and committed to equity, diversity, inclusion, and belonging (EDIB).
The Head provides strategic and operational direction and hands-on leadership to ensure every colleague’s experience at Toynbee Hall is supportive, developmental, and empowering.

Responsibilities and Accountabilities

Strategic Leadership

• Co-create and implement a progressive People Strategy aligned with Toynbee Hall’s organisational goals and values, with a strong focus on equity, inclusion, and belonging.
• Lead the development of measurable KPIs and outcomes to evaluate progress in people and
  culture initiatives.
• Partner with SMT and staff to embed a co-produced EDIB strategy, including a clear statement of intent, inclusive action plan, and transparent reporting processes.
• Act as a cultural ambassador, promoting practices and policies that reinforce a positive, inclusive, and purpose-driven working environment.

HR Operations

• Deliver a high-quality, person-centred HR service, with clear, accessible, and values-aligned policies and processes.
• Ensure policies are inclusive, legally compliant, and regularly reviewed—covering remuneration, flexible working, wellbeing, performance, and development.
• Oversee a fair and inclusive recruitment and resourcing process that reflects our commitment to equity and community.
• Lead performance management practices that are developmental, supportive, and reflective of individual and team contributions.
• Maintain robust, GDPR-compliant employee records and HR systems.
• Oversee compliance in employment checks, safeguarding requirements (including DBS), and risk management procedures.
• Lead the HR team with all case work on a weekly basis to review and guide on case load.Take on complex HR case work with the support of the COO and HR consultants/Advisors.

Equity, Diversity, Inclusion, Engagement & Culture

• Be a visible leader in embedding a culture of inclusion, care, and psychological safety across the organisation.
• Champion well-being and engagement initiatives that reflect the diverse needs of our people and foster belonging.
• Co-lead EDIB learning and development opportunities for staff, ensuring ongoing reflection, growth, and dialogue.
• Review and promote equitable pay, terms, and recognition practices in line with our values and commitment to fairness.
• Work closely with managers to foster inclusive leadership and team cultures through coaching and support.

Team Leadership and Development

• Lead, coach, and support direct reports and the broader organisation in creating a high-performing, values-led People function.
• Promote a culture of learning, empowerment, and proactivity within the People team and across all departments.
• Create and deliver a meaningful annual work plan aligned with strategic priorities and cultural aspirations.

Senior Leadership Responsibilities

• Contribute actively to SMT discussions and organisational decision-making, ensuring People considerations are central to planning and implementation.
• Collaborate with the COO and CE on organisational performance, people data, and budget alignment.
• Build strong cross-organisational relationships to support change management and continuous
  improvement.
• Communicate openly and regularly with staff and stakeholders about People-related developments and opportunities.

Safeguarding, Risk, and Wellbeing

• Ensure all People-led activities are risk assessed and comply with health, safety, and safeguarding requirements.
• Promote a culture of care and responsibility, supporting psychological and physical safety across the organisation.
• Ensure systems are in place for reporting incidents and learning from them.

Finance and Payroll

• Work collaboratively with the finance team to ensure payroll is updated and released on time each month.
• Support with the Year End Audit requirements that relate to staffing.
• Overall responsibility of the HR function budget including training and resources.

What You’ll Bring

• A commitment to equity, diversity, inclusion, and social justice in every aspect of your work.
• Significant experience in senior HR/People leadership roles, ideally within a mission-led or community-focused organisation.
• A deep understanding of inclusive and trauma-informed HR practices.
• Excellent people leadership and coaching skills, with a strong focus on collaboration, development, and wellbeing.
• Up-to-date knowledge of employment law, HR best practice, and change management.
• Experience working with Trade Unions and employee voice mechanisms.

Additional Information 

• We are in the process of reviewing the HR function and you will be leading on the implementation of this to ensure that the team is working with inclusive strategies, as well as ensuring that we can best support the organisation with the needed support in a timely and efficient manner.
• Toynbee Hall are in the process of reviewing the pay banding and scales and this will be a part of your role to implement the changes and work closely with the finance team to achieve this.

Essential Criteria:

• Very good knowledge of UK employment regulation and HR practices.
• Experience of advising, coaching and challenging senior staff when needed
• Significant practical experience in delivering human resources functions /activities
• An excellent understanding of and commitment to Equality, Diversity, and Inclusion and proven experience of implementing successful EDI strategies and plans.
• That they are proactive in spotting challenges and offering solutions
• Excellent organisation, time and project management skills with demonstrable experience of combining effective operational delivery and strategic work.
• Effective in setting out and delivering against plans; and reporting against objectives.
• First rate communication skills; able to relate to and work alongside colleagues at all levels in the organisation, with the ability to explain technical issues to non-HR colleagues, reinforce difficult messaging when needed, and to coach and support managers.
• Good written English with proven ability to write policies, complex correspondence and business reports.
• Emotionally Intelligent, transparent, principled.
• Ability to work independently but also be champion of collaborative working
• Attention to detail and thorough review of HR related documents
• An understanding of safeguarding and safer recruitment
• Alignment with Toynbee Hall’s mission and strategy
• HR related qualification (CIPD level 5) / Degree in HR
• Ability to present HR data/ analytics to SMT and Trustee with thorough evidence and clear decision-making information

Alignment and willingness to work in line to our values

• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Are you passionate about using your experience gained from the construction sector to help community organisations to manage and develop assets, for the benefit of the wider community and the environment? So are we.

Do you have experience of supporting a wide range of land or building projects in the charity sector as well as strong people management skills and the ability to nurture, coach and empower people?

We are recruiting a Capital Projects Manager to join our capital projects team, who are responsible for working with our regional funding teams across England  to deliver our strategy It Starts with Community and the ambitions of our England Portfolio. The role will advise, support and monitor the delivery of live projects alongside our Funding Officers and Managers working in across the Yorkshire & Humber, North East & Cumbria and North West.

When we support capital projects, by which we mean land, buildings and their improvement / refurbishment, we seek to reflect the needs of local communities and the environment. This means that we will fund a wide range of capital projects, from small scale modernisations to new community buildings or landscapes.

• You will be a key part of a small team providing grant making support to ensure that advice is given where it matters most across our regional teams.
• You will provide in-depth advice on land and building projects throughout the whole lifecycle of our grant making (pre-application, assessment, decision making, grant management and build, and learning).
• You will strive for continuous improvement in a capital grant making processes; working with colleagues from other teams to develop and update guidance and practice within the Fund.
• You will have strong attention to detail as you will be responsible for risk management, budget, decision-making and quality assurance activities associated with supporting the delivery of capital funding by Funding Officers.
• Your excellent people management skills will be important as you work with Funding Officers in England to nurture, inspire and empower them,
• Your project management skills will be equally solid, with an ability to delegate when necessary, and your decision-making will be informed by robust analysis and critical assessment. You will have a commitment to delivering excellent customer service and use feedback to improve what we do whilst also drawing on your own learning and experience.

Interview Date: 30 June, 1 July -face to face -Manchester

Location: Based out of one of our offices; Newcastle, Manchester or Leeds – this role is to support our Y&H, NE&C, NW regions

We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate.

On application, please align your supporting statement to the criteria below:

Essential criteria

• BSc / BA qualification (or equivalent experience) in a construction, property management or another environment related discipline
• Experience of working in an advisory capacity within the field of construction and or community projects
• Experience of building capability and expertise in others and providing ongoing support and communicating technical issues in an accessible way.
• Experience of the full lifecycle of capital projects including planning, design, cost estimates, procurement, project and contract management, risk controls and relevant statutory legislation.
• Excellent communication skills and confidence to operate in all environments

Desirable criteria

• Experience of grant making in the charity sector.
• Experience of developing and managing budgets and projects.
• Experience or knowledge of the following would be useful: accessible environments, habitat creation or management, and energy conservation in buildings.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

Do you have significant experience in logistics, freight forwarding and supply change management?  Are you looking for a role where you can impact the lives of millions of individuals in disaster hit and vulnerable communities worldwide? We have an exciting opportunity for a Head of Logistics and Supply Chain to use their expertise to drive forward and successfully deliver our logistics strategy.

IHP is a well respected organisation providing access to essential medicines, bridging the gap between pharmaceutical companies and aid agencies to enable medicine donations that literally saves lives. Our Logistics and Supply Chain team are integral to IHP's mission.

The specific purpose of this post is:- 

• To manage an effective logistics and supply chain team (6 staff)
• To deliver a shipping pipeline agreed with other operational teams
• To ensure excellent 'customer service' to our pharmaceutical company and NGO (aid delivery) partners
• To oversee strong relationships with third party warehouse providers and freight forwarders 
• To drive continuous improvement in processes and achievement of agreed organisational metrics

Person Specification
Skills and Experience

Essential
-  Significant experience in Logistics, frieght forwarding or supply chain management 
- Proven ability in overseeing the execution of supply chain strategy to enable organisational goals 
- Experience of managing effective teams 
- Technical and applied understanding of logistics software and warehouse management systems 
- Track record of identifying operational improvements, delivering projects, change management, and influencing others to deliver change 
- Experience in a compliance driven environment 

Desirable
-  Experience in analysing metrics and data-driven making (desirable)
- Eexperience in pharmaceutical (GDP) standards

Skills and Attributes
- Committed to IHP’s Christian Ethos and values
- Able to build and hold strong stakeholder relationships
- Collaboration and representation skills (internal and external) 
- Capable problem-solver
- Strong leadership and team management skills, with the ability to motivate and inspire a team.

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays 
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support 
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A new starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.