Quality improvement coach jobs
About us
Spring Impact is supporting the world’s most ambitious social purpose organisations to solve big problems. We partner with teams who are doing truly transformative work but are frustrated that they could be reaching many more people. We support these organisations through a mix of consulting, coaching and training.
Over the last ten years we’ve learnt a lot about what it takes to scale social innovations , and are confident in the tried-and-tested approach we've developed to partnering others on their journey .
Our staff draw on their lived experience, and their professional experiences from across the social sector, to deliver this approach. We’ve got plans to grow further and are looking to add experience and new perspectives as we do so. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, gender identity, sexual orientation, religion, disability, and socioeconomic background.
About the role
You will provide key day-to-day support to ensure the effective, high-quality delivery of programmes and training initiatives. This involves coordinating communications, managing event logistics, contributing to reporting, supporting grant administration, and maintaining digital systems. You will work closely with the Programmes team and the Training team to ensure smooth planning, implementation, and evaluation of programme activities and training.
Key Responsibilities
Below is a high-level summary of your role will look like. For further details, please refer to the job description in the BeApplied ad.
Programmes Delivery Support (50% time)
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Provide day-to-day support to Programme Managers in delivering activities on time and within budget, including coordinating internal communication, logistics, and scheduling.
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Organise and manage training sessions, webinars, and events; support the full re-granting process from due diligence to tracking and correspondence.
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Assist with data collection and analysis, support evaluation efforts, contribute to reporting and storytelling, and help maintain accurate internal and external programme materials.
Training Delivery Support (50% time)
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Oversee the full lifecycle of training programmes, from recruitment and enrolment to delivery and follow-up, ensuring a meaningful participant experience.
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Manage and improve digital infrastructure, tools (e.g. learning management software, scheduling, forms, email platforms), session logistics, and team coordination to support efficient training delivery.
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Collect and organise participant feedback and engagement data, contribute to reporting, and troubleshoot issues while identifying opportunities to enhance systems and user experience.
Staff benefits
Like everyone else on the team, you’ll benefit from:
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A flexible approach to working and home-working, with team members being asked to come in once a week to our London office
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Enhanced family-friendly policies
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6% Pension contribution
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25 days holiday, increasing to 27 after two years
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A generous personal training budget and investment in learning opportunities
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Life assurance
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Focus on Mental Health & Wellbeing (incl. EAP support)
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At least annual all-team gathering (travel may be required)
Spring Impact’s Commitment to Inclusion
At Spring Impact, we firmly believe that the impact of our work is strongest when our team has a variety of experience, expertise, and insights to draw from. Our staff draw on their lived experiences and their professional backgrounds from across the social sector. We’ve got plans to grow further and are looking to add experience and new perspectives as we do so. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, age, gender identity/expression, sexual orientation, religion, disability, socioeconomic background, family/parental status, and any other protected characteristics. We hope to continue fostering an environment of belonging at Spring Impact, where all team members are encouraged to be their authentic selves and where their needs in the workplace are met.
In pursuit of these goals, we not only want to cultivate a culture of inclusion and justice at Spring Impact, but to implement practices that allow us to take steps in achieving these aims. This can be seen in our flexible working schedule (for those who may have caring responsibilities or may face inaccessible transportation), de-biased hiring platform, and organisation-wide involvement in DEIJ (diversity, equity, inclusion, and justice) workshops.
We encourage individuals from all backgrounds to apply, especially those who may come from marginalised and underrepresented groups.
For further information on how Spring Impact has incorporated DEIJ practices into our organisation, and what work we still need to do, please refer to our article "Embedding and Advancing DEIJ: The Distance We've Travelled and the Distance Still to Go".
Key Details
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Salary: £30,000 FTE
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Permanent Role: 4 or 5 days a week
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Location: London (Southwark) – The post holder will be expected to spend a minimum of one day per week in the London office. We actively support flexible and home working.
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Applicants must reside in the UK and have the right to work in the UK. We cannot offer a sponsored visa for this role.
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Closing: Sunday June 1st at 23:59
Next steps
Applications should be submitted through the Be Applied site. Please note that we only look at submitted CVs after we complete the blind scoring of answers.
In the event of a face-to-face interview, in order to ensure that candidates face no barriers to attending the interview, Spring Impact will reimburse reasonable travel costs for anyone travelling from outside of London. Interviews will be conducted the week commencing June 16th 2025.
If you are offered the role, you will have the opportunity to have an informal conversation with a current Spring Impact staff member to help you decide whether the role is right for you. (We don't offer this opportunity at an earlier stage to ensure that no candidates are advantaged during the interview stage).
If you have any practical or logistical questions about the application process or role, please email us. However, as part of our ambition to diversity and equity, we have decided not to offer potential applicants the opportunity of an informal conversation with Spring Impact before applying. This is because we want to ensure that all candidates have an equal opportunity to perform well in the application process. We know that many factors contribute to individuals feeling comfortable reaching out for informal conversations - including social, cultural and educational background, as well as personality and confidence levels- and we want to ensure that those with the confidence to reach out do not have more information to perform successfully in application and interview. We are driven to ensure that applicants across socio-cultural and educational background have an equal footing in the application process. For candidates offered the role, we will offer the option of an informal conversation with a Spring Impact team member to help you understand whether the role is right for you.
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Location: London (hybrid)
Hours: Full-Time
Remuneration: £80,000 -£87,000 per annum, depending on experience
Contract: 13 months fixed-term contract (Parental Leave Cover)
About FILE
The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change.
Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases.
Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).
FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.
Role overview
The Head of Financial Planning and Analysis is a key leadership role within the Finance Team at FILE, responsible for the financial planning cycle and management information, business partnering support across the organisation, and financial reporting to donors.
Key Responsibilities will include:
- Lead the FP&A team at FILE, including setting team vision, annual team planning and objectives
- Lead annual planning process across income, granting plans and operational expenditure, developing innovative approaches
- Ensure robust quarterly forecasting process supports resource planning, strategic operational expenditure investment decisions and guides the allocation of unrestricted and flexible funding to highest impact
- Ensure prompt monthly Management Information, implementing reporting tools, dashboards and automation where possible
- Ensure key stakeholders across the Grants Team, Donor Relations Team and across FILE receive high value business partner support to enable strategic decision-making, in addition to support on individual donor proposals, grants and operational expenditure decisions
- Develop and implement a new donor proposal budgeting process
- Ensure financial reporting to donors is on time, accurate and high quality
- Oversee Grant Assurance, support finance colleagues with statutory and donor audits as required, and collaborate with the Legal Counsel and Head of Grants on grant risk reporting
- Ensure Grant Management System has strong controls and user administration and collaborate with Finance Team colleagues on data reconciliations
- Drive process improvement, and develop best practice guidance, training and induction materials for budget holders, tools and templates for grantmaking and donor management.
- Any other responsibilities required to support the success of the Finance Team
Key Outcomes
- The FP&A team has a clear vision, with ambitious but resilient annual planning
- The FP&A team has a strong culture of collaboration, trust, integrity and empowerment, and individual team members have clear objectives and development plans
- Robust annual organisational financial planning and quarterly forecasting processes support the delivery of FILE’s strategic objectives, high impact grantmaking and value for money
- Prompt, high quality Management Information supports senior stakeholders including SLT and FILE’s Boards in strategic decision making
- FILE’s full operational cost structure is modelled and well understood, to support resourcing and expenditure decisions to scale, flex or respond to risk as needed
- FILE budget holders and portfolio teams understand their budgets, financial risks and opportunities, and are supported to take good financial decisions
- FILE’s donors view FILE’s financial management and reporting as accurate and reliable
- FILE’s grantmaking has good internal and external financial processes, tools and guidance and is supported by a risk based assurance approach
- The FP&A team has a continuous improvement mindset, with best practice processes and moving towards automation and self-service reporting
Skills, Experience & Qualifications
- Relevant accountancy qualification or equivalent by experience
- Inclusive team leader, able to set a clear vision and navigate the team through growth and change
- Ability to develop and coach a high performing team
- Demonstrable influencing and presenting skills, up to Board level
- Good attention to detail and strong organisational, analytical and project management skills, with the ability to be flexible as priorities and needs change
- A problem-solver, excels at financial modelling
- Highly collaborative
Location
FILE has offices in London and the Netherlands. We are advertising this role for candidates based (and with the right to work) in the UK, or the Netherlands.
Therefore, please note that this role will be advertised in multiple locations, but we are only hiring for one position. Please apply to the job post for your preferred location.
Working for FILE
FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.
Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are highly strategic, flexible and adaptable, and open to growing in line with the Foundation.
FILE is committed to challenging inequality and values diversity, equity and justice in all areas of life. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We firmly believe that we are strengthened by the diversity of our partners and staff.
At FILE, we actively work to create an inclusive culture where colleagues feel welcomed, heard and supported to succeed and thrive.
How FILE supports its staff
FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offer a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare and a contribution to a pension scheme.
FILE is committed to fostering an inclusive workplace where everyone feels valued and empowered. We welcome applications from individuals of all backgrounds and encourage candidates who can contribute to the diversity of our team to apply.
Join us in making a tangible difference in the fight against climate change by creating spaces where diverse voices come together to drive impactful solutions.
Applications
Please apply on our website and upload your CV. This role is open for applications immediately and we accept applications on a rolling basis. If you are interested, we encourage you to submit your application as early as possible. The role will close on the 15th of June.
Diversity & Inclusion
As an equal opportunities employer, FILE is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join FILE.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Complex Needs Housing Service)
Reference: 286
Salary: £26,000 - £27,000 per annum pro rata incl. Outer London Weighting (OLW) In addition, this role will have a yearly staff retention bonus of up to £2106 (This payment is allocated at the discretion of HMN).
Hours: 37.5 hours per week (Monday-Friday, 9am-5pm)
Contract: 1 year
Reports to: Complex Needs Housing Team Leader
Main base: Letchworth Wellbeing Centre or Ware Wellbeing Centre dependent on applicant’s location, Herts Countywide travel
Purpose of Post
The Community Outreach Worker (Complex Needs Housing Service) provides advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. They ensure that the safety and wellbeing of the client is monitored and reviewed regularly, they remain a source of independent support for all clients and they will embed a person centred recovery orientated and trauma informed approach in all aspects of the role.
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
Service Objectives
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within a multi-disciplinary team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 16th June.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Thank you!
Location: Home-based; with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP; with responsibility for pilot sites in Manchester, London, Cleveland and North Wales.
Responsible to: DAPO Triage Service Manager
Responsible for: DAPO Triage Workers and IDVAs
Salary: Point 35-36 £37,450-38,349 (a London Allowance of £3,299.00 will be applied to employees who live in London).
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 37.5 hours per week; 5 days a week with flexible working hours and provision of an out-of-hours response as needed.
Travel: You will be required to travel when the requires it.
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
About the role:
The Team Leader will lead on the delivery of the Triage Model in their pilot area/s, providing support, case management and supervision for the Triage Worker and IDVA roles. They will act as the first point of contact assessing the suitability of initial referrals to be allocated to a Triage Worker for a full assessment. The Team Leader will support the Service Manager and Practice and Development Lead in developing multi agency relationships for the successful implementation of the model and will take a lead role in maintaining these relationships locally to ensure operational success when undertaking assessments to try and ensure the right recommendations for positive requirements are made but also to support the ongoing development of a national delivery model and to support the evaluation of the pilot.
About you:
- At least 3 years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children
- An understanding of the root causes of domestic abuse on both an individual and societal level
- Experience of working in a partnership with other organisations and managing the challenges that may arise
- Knowledge of safe and effective interventions with perpetrators of domestic abuse across different risk and needs groups
- To manage a complex workload, across multiple geographic regions, and effectively meet reporting deadlines and the needs of a wide range of stakeholders.
- A commitment to anti-discriminatory practice and an approach that centres survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly.
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a movement of hope and healing. Transform lives. Build a brand that truly matters.
Are you a strategic storyteller and purpose-driven leader ready to inspire action and grow a globally recognised charity brand?
Mercy Ships UK is on a mission — to double income, triple volunteer engagement, and reach even more patients across sub-Saharan Africa with free, life-changing surgery. As our new Head of Brand and Communications, you won’t just manage messaging — you’ll shape how the world sees and supports this bold, faith-rooted vision of medical transformation.
This is your chance to:
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Craft campaigns that touch hearts and spark action
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Lead a creative, high-performing team with integrity and innovation
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Elevate the voice of a charity changing the narrative on global healthcare
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Collaborate with global teams to build a brand rooted in love, service, and excellence
We’re not looking for someone who ticks boxes. We want a communications visionary who believes in the power of storytelling, knows how to make a message stick, and is energised by ambitious goals.
If that sounds like you — and you’re ready to be part of something bigger — we’d love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
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Location: Birmingham or London
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Permanent contract
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Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
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£22,916 - £26,583 paid over 12 months (+£1,833 London Weighting) depending on experience
This is equivalent to £25,000-£27,000 per annum full-time.
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Start Date: 1st September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
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Experience of data handling – collecting and recording data in a timely manner using an online CRM system
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Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight 8th June
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about Jesus and gospel outreach into London?
Are you creative, wise, and inspirational?
Then London City Mission would like to hear from you!
London City Mission shares the gospel alongside the local church of London, equipping everyday Christians to lovingly bring a message of hope in Christ to those least likely to hear it.
One in two people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.
We are praying for a talented Director of Fundraising and Supporter Partnerships to join our Leadership Team. You will be inheriting a skilled and diverse team raising income from individuals, legacies, trusts and foundations, corporates and major donors with the support from a new CRM system, to fulfil your responsibilities.
- Salary: £73,000 depending on experience + 13.8% employer contribution to pension, 30 days holiday plus Bank Holidays and 3 days ex-gracia during Christmas and New year + other benefits.
- Location: London City Mission will carefully consider flexible working patterns where possible, though at least 2 days a week presence at Nasmith House, 175 Tower Bridge Road will be necessary.
- Hours: Full-time (40 hours per week). Permanent. Let us know if you need more flexibility than this.
- Responsible for: Currently the team is 12 people, with four direct reports.
- Closing date: Wednesday 11th June 2025 at 5pm BST.
- Interview dates: A selection of candidates will be invited to a first interview via MS Teams on either Wednesday 25th or Friday 27th June. Those who are invited to a second interview will also be asked to complete a psychometric test. In addition finalist candidates will have the opportunity to have an informal meeting with the CEO, Graham Miller in w/c 30th June. A second round of in-person interviews is scheduled for Friday 11th July along with the opportunity to meet the team.
Key Responsibilities:
1. Leading and overseeing the development of Fundraising and Supporter Partnerships Strategy and Operation.
2. Leading and overseeing the management and development of the Fundraising and Supporter Partnerships team.
3. Providing inspiring leadership and contributing proactively to a vibrant worshipping Christian community.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
