Quality improvement manager jobs in birmingham, west midlands

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

Reporting directly to the Head of Planning and Reporting, the Management Reporting Lead will be responsible for identifying, designing, and implementing KPIs and reporting tools that provide clear, concise, and actionable insights to a variety of stakeholders. They will analyse trends and performance data to highlight emerging risks and opportunities, ensuring issues are addressed early to support financial viability. The role requires the ability to translate complex data into meaningful summaries for both financial and non-financial audiences, enabling informed decision-making and continuous improvement across the organisation.

Interviews will be held on Microsoft teams on the 2nd June

The closing date of this role may close early depending on the volume of applications.

About the role: Your main duties will include: 

• Support the Head of Planning and Reporting in business analysis and KPI reporting
• Identify, design, and implement meaningful KPI's and reporting frameworks to monitor performance and support decision-making.
• Develop and deliver clear, concise and actionable reports tailored for both financial and non-financial audiences.
• Foster a culture of continuous improvement, striving to add value to financial processes and reporting.

About you: The successful applicant will have: 

• Part Qualified Accountant - ACCA/CIMA.
• The ability to communicate effectively (both written and verbal) at all levels both within the organisation and externally to build effective relationships with Finance & Operations staff.
• Proven experience of using data-driven analysis to identify issues and opportunities, delivering clear recommendations that have led to measurable cost savings, improved performance, and strategic business impact.
• The ability to initiate action and motivate others. To be confident and persuasive, able to inspire others in order to achieve desired outcomes.
• High organised, logical with a practical approach and able to prioritise. 

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

As a key member of the newly formed Programme Delivery Team, you will contribute to the growth, reach, and impact of Leadership Skills Foundation programmes among underserved and under-represented individuals and communities. Your work will play a vital role in benefiting thousands of young people across the UK.

We are looking for an energetic and innovative relationship-builder who can establish and manage partnerships with local community groups across England.  Through strong relationship management, you will play a key role in identifying learnings through the programmes delivery and will be confident to use the learnings to influence future strategy and delivery plans.

The role requires someone who is excited by the challenge of trying new things and working differently through a test and learn approach.  You will need to be comfortable working collaboratively as well as independently and want to pro-actively lead on making a positive social difference to the individuals and groups benefitting from our programmes.

The role will initially be a fixed term contract (to July 2027) but we aim to secure further funding for the role to extend. 

Main duties and responsibilities

Responsible for co-ordinating, engaging and managing multiple local community organisations across c. 5-7 locations in England to deliver leadership programmes with identified target audiences, groups and individuals.

Design, develop and manage a delivery plan for the Programme, which engages key stakeholders, and is based on the principles of co-creation, trust and flexibility.

Support identified stakeholders to test adapted leadership skill programmes and learn from the delivery to inform future delivery.

Through learnings from local delivery partners and working with research colleagues, develop a shared understanding of the needs and barriers young people in underserved communities face in accessing leadership skill development and volunteering opportunities.

Work with colleagues in the Innovation team to provide support to local delivery partners to address and overcome these barriers to engage the target audiences.

Deliver training, support and orientation to local delivery partners

Work with the Programme Research Manager to establish a delivery feedback loop to inform the development of learning resources and programmes to overcome the needs and barriers young people in underserved communities face. 

Provide opportunities for the research plan, developed by the Programme Delivery Research Team, to be implemented to drive the improvement of strategic, business and operational planning and delivery.

Provide connectivity between your work/engagement with delivery centres and the work of the Business and Market Development Teams. 

Work with the Programme Research Manager to capture and share best practice to support the wider adoption across community and partner networks. 

Work collaboratively to successfully influence and deliver agreed programme objectives and key results.

Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.

Key Relationships

Internal

• Head of Programme Delivery (line manager)

• Programme Delivery Research Manager

• Programme Delivery Research Executive

• Innovation Officers

• Finance Manager

External

• Local delivery centres and partners

• Strategic partners including organisations such as Sport England and Active Partners

• Research and insight partners

Skills, experience and knowledge

Essential

• Strong experience of proactively supporting and managing local and regional stakeholder relations.

• Experience of working with community organisations and good understanding of the voluntary and community landscape

• Experience of supporting individuals/teams and organisations to deliver projects and programmes.

• Confidence to act as the lead contact point for the local delivery of a nationally funded programme.

• Experience of working flexibly, responding to need and opportunities

• Familiarity with delivering and carrying out operational workplans and working collaboratively with teams to achieve them

• Effective resource management

• Analytical thinking and evaluation skills- experience of using data and insight to learn, adapt and tell stories 

• Strong interpersonal, presenting and communication skills with the confidence and ability to adapt styles to different groups. 

Desirable

• A proven track record in leading and delivering purpose-driven programmes.

• Experience of delivering/managing test and learn projects

• Experience of working with under-represented/under-served young people

• Experience of Place-based working and community development

• Experience of supporting programme innovation, development, and design. 

• An understanding of the sport and physical activity landscape in England.

• Experience of delivering informal education, employability or skill development programmes

Personal qualities

• A people- person with strong interpersonal skills to initiate, engage with and build strong and impactful relationships with a range of external stakeholders.

• A confident, collaborative individual that wants to lead and make a positive social difference.

• Effective and confident communicator, able to inspire and engage stakeholders.

• Detail-orientated, organised and capable of balancing multiple and complex priorities.

• A team player, flexible and able to respond positively to evolving opportunities and challenges in a fast-paced environment. 

• Optimistic and energetic outlook, keen to maximise the positive change that the programme can deliver.

• Self-starter and independent thinker; able to solve problems and instigate solutions.

• Takes initiative and responsibility for their own workload.

• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.

• The ability to multi-task and manage partner relationships at various stages

• Comfortable working from home, with regular travel across England as required

We are looking to recruit a motivated and talented individual with strong project management skills to lead the delivery of the training function within the BSI. Reporting directly to the Director of Events and Training, and in collaboration with the wider BSI team, the Training Manager will be responsible for the delivery of existing training programmes and for devising, setting up and rolling out new training courses by working with BSI members to develop content and curricula, utilising different platforms from face-to-face to remote learning and supporting marketing of the courses to relevant sectors.

This role is responsible for engaging with a wide range of stakeholders to help identify training needs and opportunities that the BSI can meet. This will include opportunities in several sectors including clinical, scientific and public/patient focused. Using strong commercial acumen, the Training Manager will be critical in the continued development and growth of the training function to generate significant new income for the BSI.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The DAPO Project Manager will work closely with the DAPO Programme Manager and SafeLives Finance Manager to support the successful delivery of the programme and maintain effective commissioning relationships with service providers across each pilot area. Key responsibilities will include overseeing commissioning contracts, supporting programme implementation, managing stakeholder relationships, and providing regular progress reports to commissioners.

Hours: 22.5 hours per week with flexible working hours and provision of an out-of-hours response as needed.

Location: Remote working. You will be required to travel when the role requires it.

Contract: Fixed term contract to 31st March 2026.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on 30th May 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Warwickshire & Solihull Community and Voluntary Action (CAVA)

is recruiting

Area Manager

(Solihull)

£43,775 per annum pro rata

22.5 hours per week

Permanent subject to funding

Hybrid/Office (The Core, Solihull) with regular travel

across Solihull and occasionally Warwickshire and Birmingham

About CAVA

CAVA provides infrastructure support to the Voluntary, Community, Faith and Social Enterprise sector across Warwickshire and Solihull. CAVA also works heavily in partnership with its respective organisations in both Birmingham and Coventry, collaborating across the landscape to reduce inequality. CAVA operates as a Volunteer Centre and delivers projects that support social and community action through the voices and engagement of local people.

CAVA has offices based in Leamington Spa, Nuneaton, Rugby, Stratford-Upon-Avon and a dedicated office space within a shared Community Hub in Solihull.

Area Managers at CAVA

Area Managers work as part of the Senior Management Team and are key ambassadors for the organisation and the wider VCFSE. They provide leadership and accountability for the work of CAVA, overseeing and growing our position and portfolio of work as the VCFSE Infrastructure organisation for both Solihull and Warwickshire. The Area Managers also work in partnership with the Board of Trustees on matters related to strategy and governance.

The Opportunity

The Area Manager will provide management and leadership of CAVA’s Solihull portfolio, which is at an evolving and exciting phase of integration across the Borough.

The Area Manager has a key role in leading and shaping CAVA’s presence in Solihull, working strategically alongside the Board and CAVA’s Senior Management Team, to lead the organisation into its next era of growth and delivery.

The Area Manager has a key role and responsibility representing voluntary, community, faith and social enterprise groups and organisations, providing a strong and confident voice on behalf of the sector as we work alongside partners from the Public, NHS and the wider Integrated Care System (ICS).

The remit provides the successful candidate the opportunity to make a significant impact to reduce inequality within communities by supporting the VCFSE sector and working in a dynamic and collaborative environment, especially through prevention, early intervention and community engagement.

Summary of Key Responsibilities (please see Job Description for full details)

- Leadership and Management of the Solihull programme portfolio (including public sector contract) and CAVA Strategy

- Line Management of a small, focussed team

- Strategy, Planning and Control in line with need, compliance, business planning, lead areas

- Financial Management including setting and managing budgets and risk in line with sustainability and financial controls/compliance

- External Representation and Partnership Working across the landscape, provide the voice of the sector and working in collaboration, alongside public VCFSE, private, public and statutory sector partners

- Income Generation and Growth through the writing of tender and funding applications, evaluation and funding returns/reports and including other fundraising strategies

- Office Management environment within your area in line with regulatory policies, procedures and delivery need

- Corporate Support and Team Participation in wider, CAVA activity and events

What We're Looking For:

We are seeking a dynamic and self-motivated individual with evidence of:

- strong programme leadership and management experience and skills

- a strong and analytical eye for detail supporting contract management in line with KPI’s and budgets

- ideally, a background of working in the VCFSE sector

- confident, objective and effective voice and communication skills at all levels

- collaborative skills working as part of a supportive Senior Management Team

- a commitment to equality, diversity, inclusion and reducing inequality

- a ‘can do’ approach to work and objective thinker and problem solver

- skills and experience of writing tenders and funding applications

Values

All employees are expected to demonstrate CAVA’s values by working positively as part of a team, delivering high quality services where all are supported and encouraged and to promote an ethos which values and encourages equality and diversity within the organisation and is respected through the VCFSE.

To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. Flexibility to undertake occasional work out of contracted hours is essential for this role.

Competitive salary and benefits package including enrolment with an employee assistance programme of support.

If you think you fit the brief for this exciting role, please view the job opportunity on our website and submit your CV, accompanied by a covering letter which outlines why you would like this job and what you could contribute, focusing on the criteria detailed in the job description and person specification Letters should be no more than 3 sides and if typed, no smaller than size 11 font.

Closing Date: Tuesday 10th June 2025 at 5pm

Interviews: Monday 23rd June 2025

No agencies please

WCAVA is an equal opportunities employer

‘Putting Equality, Diversity and Inclusion into Practice’

The Charity and the Vision.  

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. We are now looking for an experienced Events Manager to join our small but effective team.

Role Mission:

To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.

This role will be accountable for:

Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.

What are the 3-month goals for this role:

· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen. 

· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.

· Establish initial contact with key stakeholders, including team members, partners, and supporters.

What are the 6-month goals for this role:

· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values

· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the 9-month goals for this role:

· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the key responsibilities of this role:

• Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
• Coordinate with our partners and suppliers, ensuring required service levels are met.
• Identify and secure suitable venues that align with the event's theme and requirements.
• Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
• Arrange catering services that meet the dietary needs and preferences of attendees.
• Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
• Assist with communications and marketing efforts to promote events and increase attendance.
• Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
• Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
• Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
• Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
• Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
• Coordinate event activities, ensuring they run smoothly and according to schedule.
• Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
• Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
• Provide appropriate updates to the Event Owner and team members accordingly.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
• A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Skillset and Experiences Required:

Essential

· You’ll have a proven background in event management.

· Proven ability to build rapport and influence key decision-makers.

· Ability to manage multiple projects simultaneously while ensuring effective execution.

· Passion for developing innovative fundraising initiatives.

· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.

· You’ll have a proven background in event management, ideally within the charity sector.

· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.

· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing. 

· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness. 

· Developing and implementing strategies to maximise event attendance and fundraising revenue.

Desirable

· Knowledge or experience of or with the military community.

· Events Management experience within the charity sector.

Additional Information

· The role may require evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.

As the UK’s leading charity dedicated to helping those most severely affected by gambling-related harm, we deliver specialist residential treatment and holistic support that changes lives. We’re now seeking an experienced and passionate Service Manager to lead one of our residential treatment centres and help shape the future of support against gambling-related harm.

About the Role:

As a Service Manager, you will provide strategic and operational leadership across our residential treatment services, ensuring the highest standards of care and support are maintained.

Working alongside our Senior Leadership Team and with the support of your Deputy Treatment Centre Manager, you will ensure that every service user has access to a seamless, person-centred recovery journey.

Key Responsibilities:

• Lead, manage, and develop a multi-disciplinary team to deliver exceptional treatment and support.

• Ensure all services align with the Gordon Moody Pathway and reflect our commitment to innovation, safety, and excellence.

• Oversee daily operations, budgets, and occupancy levels, ensuring we meet our service and financial targets.

• Collaborate with internal teams and external stakeholders to enhance our impact and reach.

• Uphold quality standards and regulatory compliance, including CQC and safeguarding frameworks.

• Champion service development, drive innovation, and embed best practices through continuous improvement.

What We’re Looking For:

We are looking for someone with a strong background in service management, preferably within residential health or social care. You’ll be a confident leader, highly organised, and passionate about delivering services that empower individuals to rebuild their lives.

Essential:

• Proven leadership experience in a residential or treatment setting.

• Level 3 qualification in Management (or equivalent); Level 5 NVQ in Health and Social Care desirable.

• Experience working with individuals affected by addiction or related vulnerabilities.

• Strong understanding of safeguarding, service quality, and risk management.

• Excellent communication skills and the ability to motivate and lead a team.

Desirable:

• Experience managing budgets and key performance indicators.

• Familiarity with CQC frameworks and working within regulated environments.

• Comfortable using case management systems and Microsoft Office tools.

We are looking for a passionate, skilled individual to join our diverse and talented team as Policy and Communications Manager.

We are a unique organisation that supports and champions London’s charities and community groups to contribute to a united, thriving and resilient London.

London Plus is a trusted partner of organisations across all London’s 32 boroughs, as well as key London-level organisations including the Greater London Authority and London Councils. We are looking to the future and planning to grow our strategic impact and effectiveness on behalf of the sector.

We are now looking to fill this brand new role, which will build on the solid foundations in place within the organisation to help us tell the story of London’s charity sector, effect positive change and connect with stakeholders to build our influence.

ID: 1449 Social Media Manager

Service: Digital Marketing 

Salary: Grade 4 point 29: starting at £36,842 – raising to £41,106 per annum + £480 home working allowance 

Location: Homebased

Hours: Full time 37 hours per week 

We offer flexible working arrangements - please see below for more details. 

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to lead our social media team and help strategically shape the role of paid and organic social across Family Action’s channels, including those under the Relate brand. You will manage a team of two Social Media Executives and drive brand awareness, income generation and service marketing whilst also providing strategic insight around wider external engagement activity. 

Main Responsibilities (for details check the job description and person specification):

• Lead on the development and delivery of paid and organic social media activity across both Family Action and Relate brands.

• Refine Family Action’s social media strategy in line with key brand, income generation and service marketing objectives 

• Work with the Head of Digital Marketing and Senior Social Media Executive to develop a paid social and sales strategy to drive purchases of services and toolkits from Relate

• Lead on the development and delivery of sophisticated Meta and LinkedIn ad campaigns at each stage of the donation/purchase funnel ie. awareness, interest, conversion

• Line manage a team of two Social Media Executives responsible for the day to day management of both Relate and Family Action channels, and supporting local services and retail shops with their use of social media.

Main Requirements (for details check the job description and person specification):

• Extensive experience of strategically managing and developing social media channels for a large organisation/group/brand.

• Significant experience of developing successful paid social media campaigns for a range of business objectives including to drive income generation 

• Excellent copywriting skills and the ability to write powerfully and succinctly for different objectives, audiences and channels.

• Excellent creative skills and the ability to recognise effective imagery, and stock photography and video.

• Experience of line management and/or mentoring a junior member of the team.

Benefits: 

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Click the “Apply Now” link below and fill out our digital application form

• Closing Date: Sunday 1st June at 23:59

• To learn more about Family Action: Careers

Interviews will be scheduled on a rolling basis and we reserve the right to close the role early if we find a suitable candidate.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address available on the advert document)

We about reserve the right to close the role early if we find suitable candidates.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

Are you ready to Lead, Inspire, and Transform Clinical Excellence? As our Clinical Services Matron, you’ll launch and lead a brand-new team, setting the gold standard for care. Reporting to the Regional General Manager, you’ll champion clinical excellence, safety, and exceptional client experiences.

 �� Location: Marston Green 

�� Contract Type: Permanent

⌚ Hours: Full time, 37.5 hours core hours 8am-4pm, Monday to Friday with the occasional Saturday shift

�� Salary: £46,434.55 - £56,185.81(depending on experience and skills)

 Your Impact Starts Here ��

Be at the forefront of our regional expansion — Build Something Extraordinary. You’ll help set up new sites and cultivate a skilled, passionate team. If you’re a dynamic leader with a valid Nursing and Midwifery PIN, we want to hear from you! With hands-on training and travel opportunities, you’ll seamlessly integrate and elevate our services and empower teams to inspire them to provide enhanced care, and exceed expectations.

This is your opportunity to Be the Difference, Drive Change, and Deliver Excellence whilst collaborating with Operational and Clinical teams to achieve outstanding results. In return you will have a work-life balance like no other. 

What’s in it for you? 

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

✨ Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!

�� Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

��️ Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts! 

�� Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

 ��️ What You’ll Be Doing (First 6–12 Months)

�� Strategic Planning & Site Launches – Partner with the RGM to bring ambitious growth plans to life.
�� Seamless Integration – Ensure smooth operations, technology adoption, and team coordination.
�� Team Building – Lead recruitment, onboarding, and training to build a high-performing service delivery team.

This is your chance to make a lasting impact in clinical leadership. Ready to lead the way? Apply now and shape the future of healthcare!

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

National Reconnect Programme Manager

We are seeking a strategic leader for a National Reconnect Manager role, you will manage and develop impactful Reconnect programme across England.

Position: National Reconnect Programme Manager
Salary: North East - £34,380, North West - £37,380 (IMW), London - £37,880 (ILW)
Location: National (Regular travel required across North East, Greater Manchester, London and South)
Contract: Permanent, Full-time (37.75 hours per week)
Closing date: Sunday 25th May, 2025

Key Note: This role requires a Level 4 Interpersonal Mediation Practitioners Certificate (or equivalent); however, candidates who do not hold the qualification can apply but they will be expected to complete the training programme before passing probation.

About the Role

As National Reconnect Manager, you will lead the development and delivery of a Reconnect programme, a vital service offering family support and mediation for young people aged 11–25 at risk of homelessness. The aim is to strengthen family relationships and prevent young people from leaving home unnecessarily, or support them to maintain family connections where this isn’t possible.

You’ll manage a dedicated team of Reconnect Workers across multiple regions, ensuring services meet high standards, achieve key outcomes, and reflect best practice.

Key responsibilities include:

· Leading national delivery of the Reconnect programme and achieving KPIs

· Line management and professional development of regional Reconnect Workers

· Providing specialist case advice, training and reflective practice

· Developing tools, resources and evidence-based practices

· Embedding outcomes monitoring and service evaluation

· Supporting strategic development and service innovation

· Ensuring compliance with safeguarding, quality standards and funding obligations

About You

We’re looking for a motivated and experienced leader with a background in delivering impactful services for young people and families.

You will have:

· Proven experience developing national youth or family programmes

· A Level 4 Interpersonal Mediation Practitioners Certificate (or equivalent)

· Excellent people and project management skills

· Experience creating evidence-based resources and leading service improvements

· Confidence in using data to monitor impact and drive development

· Strong understanding of safeguarding and the challenges facing young people at risk of homelessness

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The organisation is a national charity committed to supporting people facing homelessness and housing insecurity. Services span from prevention and family support to supported accommodation and skills development. The charity empowers young people and vulnerable adults to realise their potential, live safely, and move forward with independence.

Their work is grounded in the Vincentian values of dignity, inclusion and action, and supported by psychologically informed approaches like Acceptance and Commitment Therapy.

As a team member, you’ll receive excellent support and development, including reflective practice, formal training, and opportunities for innovation and leadership.

This role requires an enhanced DBS check is required as it will involve directly working with vulnerable young people or adults at risk.

Other roles you may have experience of could include:
Family Services Manager, Youth Services Coordinator, Mediation Programme Lead, Homelessness Prevention Manager, Children & Families Programme Lead, National Service Delivery Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior Finance Manager | £57,500 - £68,900 | Permanent | Fully Remote / Home Based

For the UK's largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting a Senior Finance Manager. This role will provide high quality financial information and analysis to senior managers and external stakeholders supporting decision-making. This is a highly commercial role, which is key in ensuring service quality is maximised, and financial performance targets are achieved. The Senior Finance Manager will lead a team of 4 and will suit someone happy to work fully remotely whilst developing excellent relationships across a large, multi-location organisation.

Main Duties:

• Budgeting and Cost Control - Lead divisional budget setting and forecasting process
• Coordinate monthly key variance summary in financial performance and KPIs for senior management and external funders and commissioners
• Interpret and present complex financial information to non-finance managers, supporting decision-making and improvements to budget and forecast performance
• Financial Reporting - Maintain robust financial controls across the division and coordinate the audit process with the financial reporting team. Preparation of year end accounts, liaising with auditors
• Lead the team to produce external financial returns to funders, dealing with queries
• Financial Analysis - Support business planning process, and short- and medium-term financial targets, partnering with Operational MDs and Senior Leaders.
• Lead the production of the multi-year financial forecast with the FP&A team
• Lead in planning and managing the year-end accounts closedown process
• Lead and develop workflows to ensure month-end processes are robust
• Work with Project Accounting team to provide finance support in costing, pricing, and tendering of new business opportunities
• Lead and motivate a team of Finance Managers and Management Accountants

Person Specification:

• CCAB Qualified
• Substantial experience of working at senior level in financial management across a complex organisation, ideally working on high-profile contracts with external funders
• Experience leading and motivating a team
• Experience leading strategic work streams supporting annual accounting cycle and longer-term financial planning requirements
• Experience of financial planning, costing, and option / investment appraisals
• Experience of budgeting, planning, reporting, and supporting budget holders
• Experience of FRS and charity SORP would be highly desirable

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

We are looking for an experienced leader to manage a growing Evidence and Evaluation Team and lead cross-functional programmes to drive systemic improvements in youth employment outcomes.

As an experienced leader, you will play a pivotal role in shaping the national evidence base on what works to improve youth employment.

The role will be based within the Impact and Evidence Directorate, reporting to the Director, but with strategic responsibility for generating evidence through evaluation for maximum impact.

• You will lead a high-performing team, influence external partners, and ensure the rigour and relevance of our programmes to drive real-world change for young people across the UK.
• You will be able to identify opportunities for high quality impact evaluations using a variety of methods and stay up to date on latest evaluation developments and how they intersect with the youth employment landscape.
• You will work closely with the Senior Leadership Team to ensure a ‘What Works’ approach is and remains at the heart of Youth Futures.
• You will provide intellectual leadership and co-ordinate work across specialist teams, mainly in Impact and Evidence, but also from Programmes and Grants, Policy and External Affairs, Employer Engagement and Operations.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For a full description and person spec, please download the Recruitment pack.

A fantastic opportunity has arisen for a Senior Finance Manager with a locally-led charity dedicated to ensuring the rights of children in west Africa on a permanent, full-time basis. As Senior Finance Manager you will lead the charity’s financial operations and play an important part in strengthening their financial systems and processes. A key part of the role early on is to improve the quality of financial data collection and processing by the project teams.

Please note, this role requires some travel including attending the London office once per month. Additionally, candidates looking for 4 days per week may be considered.

As Senior Finance Manager, you will:

- Be responsible for running all of the charity’s financial operations

- Deliver timely, accurate, and insightful financial reports (including monthly and quarterly management accounts) for the CEO and Board

- Support the charity’s plans to scale by playing a lead role in financial planning for their new programme. This includes helping to design budgets and financial management systems

- Support fundraising colleagues in preparing budgets and financial reports for donors

- Work closely with colleagues in West Africa to ensure policies, systems, and processes effectively track and manage funds in compliance with internal agreements and donor restrictions (particularly around restricted/unrestricted funds)

The successful applicant will:

- Have significant demonstrable experience in finance within the charity sector (ideally a similar type of organisation) in a similar role

- Have a good understanding of charity financial reporting, audits, compliance, and managing multi-currency financial operations

- Be a fully qualified accountant (ACCA, ACA, CIMA etc)

- Have experience leading financial process improvements, particularly data collection and management reporting

- Be proficient in financial software (e.g., QuickBooks, Xero) and advanced Excel skills

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.