Quality jobs

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025

Annual leave: 33 days (plus eight bank holidays) (pro rata for part-time roles)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva)
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

This is an exciting opportunity to join the Insights and Evaluation team at Dementia UK in a pivotal role that promotes a culture of learning and evaluation across the charity.

As the Insights and Evaluation Advisor, you will lead and support evaluations that measure and communicate the impact of Admiral Nursing and wider Dementia UK initiatives. You will design and deliver robust evaluations using both quantitative and qualitative methodologies, ensuring high standards of data quality, ethical practice and GDPR compliance.

Working collaboratively with colleagues across the charity, you will provide expert advice on evaluation design, data collection and analysis, to develop datasets that drive evidence-based practice. In addition, you will support Admiral Nurses to build their evaluation skills, enabling them to measure and communicate the difference they make to families affected by dementia. By embedding insight into projects and services, you will help turn data into meaningful action, informing decisions, campaigns and improving outcomes across Dementia UK.

To succeed in this role, you will have a First Degree and demonstratable experience in a relevant discipline e.g. health research and evaluation, health service improvement, public health and social research. You will need strong evaluation, research and project management skills including advanced quantitative and qualitative data analysis.

Additionally, you should be confident working independently and collaboratively, with the ability to influence and advise colleagues at all levels.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.

We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

This role will be subject to a Basic DBS check.

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

Role purpose:

A member of the Senior Management Team providing management and direction to the Support Services to deliver The Stoll Foundation’s strategic objectives. This role is to provide operational oversight of tenant support and engagement services, ensuring vulnerable veterans are empowered, well-supported, and actively involved in shaping the services they receive. The role is central to fostering inclusive communities, improving tenancy sustainment, and enhancing resident wellbeing through collaborative, person-centred approaches.

To manage all Support Services across Soll, plus outreach services with partners.

Key responsibilities:

· Responsible to the Director of Support and Tenant Engagement for providing leadership and management of the Support Team in the provision of person-centred services, plus ensuring tenants are actively engaged in line with our Beneficiary Involvement policy.

· Implemented strategic objectives that align with our organisational goals. Ensuring that agreed outcomes are met, while actively monitoring progress.

· Present regular management information and detailed reports on key performance indicators, providing insights to guide decision-making and enhance service delivery. Foster a culture of accountability and continuous improvement, driving our mission to provide quality supported housing solutions for the community.

· Act as Safeguarding Lead.

· Deputise for the Director as required.

Management of Support Services

· Take on a strategic lead with other agencies including housing, health and social care professionals as required.

· Manage and maintain services in accordance with the principles and practice of equality and diversity.

· Ensure Support Plans and Risk Assessments are undertaken in line with Stoll’s policies and procedures.

· Ensure that there is a menu of health and wellbeing services provided, in consultation with beneficiaries.

· Ensure beneficiaries are involved in the design, delivery, and monitoring of services.

· Support the Director in undertaking a review of Support Services.

· Oversee the assessment of applicants on the waiting list for housing and support at Stoll. This includes monitoring progress.

· Ensure that each scheme is well managed, and staff cover is provided when necessary.

· Ensure any risks or significant concerns are escalated as required.

·         As a member of the Senior Management Team contribute to the strategic vision and direction of Stoll, working proactively to ensure that services meet the changing needs and demands of the ex-Service community.

Person Specification

Head of Support and Tenant Engagement

• Significant experience of managing and leading Support Services at a senior level, working with adults.
• Significant experience in the involvement of beneficiaries.
• Experience of managing staff, including dispersed staff teams.
• Track record of developing teams and services.
• Experience of performance monitoring of the key performance indicators related to Support.
• Proven experience in Budget management and financial oversight.
• Experience with safeguarding responsibilities and the ability to act as the Safeguarding Lead.
• Experience/knowledge of the issues facing the ex-Service community.
• Excellent communicator.
• Aptitude and ability to work under pressure.

Closing date for applications: Friday, 24th October 2025 , 5pm

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel.

Stoll appointments are subject to an enhanced DBS check.

Palliative Care Social Worker Band 5
Close Date: 6 November 2025
Location:  Multisite Working across our Erdington & Selly Park Hospices
Hours: 37.5 per week
Salary: Clinical Band 5, £29,117 - £35,445 per year
DBS Requirement: Enhanced

We’re here to improve quality of life for people with life-limiting conditions—and to support their families through some of life’s most difficult moments.

We’re looking for a compassionate Palliative Care Social Worker to join our dedicated team.

Our Social Workers provide expert emotional and practical support to patients and those close to them, helping them navigate the challenges of a palliative diagnosis and ensuring dignity at every stage of care.

About the Role

· Deliver a coordinated family support service across both hospice sites.

· Work closely with the Senior Social Worker and wider multi-disciplinary team to ensure high-quality, compassionate care.

· Support patients, families, carers, and communities with emotional and practical needs.
Champion best practice in palliative and end-of-life care, collaborating with internal and external professionals.

· Apply your expertise in safeguarding, DoLS, the Mental Capacity Act, and related legislation.
Complete assessments and applications for Social and Fast Track CHC care packages to ensure timely, appropriate support.

What You’ll Bring

· You will be a registered social worker with Social Work England (you must include your registration number on your application)

· You will hold a full clean driving licence. 

· You will be a sound communicator who is authentic, open, honest, transparent, and has a track record of working inclusively with a genuine appreciation of the value of diversity.

Why Join Us?

· Be part of a forward-thinking, values-driven charity

· Enjoy a generous benefits package including enhanced annual leave

· If coming from the NHS or another hospice continuous service benefits for pension and annual leave

· Make a real difference in people’s lives when they need it most

What You'll Do:

- Leadership Excellence: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions.

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

- Collaborative Leadership: As a key representative, you will engage in external meetings, fostering vital partnerships with local mental health services, including primary and secondary mental health services in Swindon.

Why Join Us:

· Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

· Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

· Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Together, we can build a brighter, healthier future for Swindon. Your leadership can make all the difference.

Key Responsibilities

· Co-lead and develop your team in partnership with the Service Manager in delivering recovery-focused, high-quality, safe and person-centred care, delivering great outcomes for people using services.

· Informing the future direction and development of the Swindon Wellbeing Services including working closely with Directors and Commissioners internally and externally of the organisation.

· Champion innovation and co-lead the implementation of enhancements to services, and support the implementation of change, best practice and continuous improvement.

· Establish effective working relationships with key referrers including the Primary Care Networks and Secondary Care Services in your locality, facilitating meaningful two-way dialogue with key stakeholders.

· Understand and build upon local assets and resources, to enable holistic and flexible place-based support structures that are responsive to local needs.

· Ensure all staff are supported and developed through on-the-job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs.

· Produce regular outcome reports demonstrating the effectiveness of the service and highlighting gaps in provision.

· To be involved with the recruitment of new staff including participating on the interview panel and leading on the inductions of new Swindon staff.

· To oversee the recruitment of volunteers, including participating on the interview panel and leading the induction.

· The role will include being on call based on a rota system to provide support to staff in services across Swindon & Gloucestershire Mind when required.

· To attend meetings in relation to the Sanford House building and meetings relating to contracts.

· To conduct risk assessments in relation to service areas, ensuring the services are using the Mental Health Triage Scale effectively and appropriately

· To investigate any incidents reported by staff or people accessing services and follow up with recorded outcomes following S&G Mind policies and procedures

· To explore complaints made to the Swindon SBC wellbeing contract and follow the relevant procedures and policies.

· To undertake investigations in line with relevant policies e.g., complaints policy, HR investigations.

· To ensure all staff are assessing risk and that risk is managed appropriately in line with the persons needs and the policies/procedures of the service.

· To ensure that all lone working arrangements are in place and always followed.

· To act as the Safeguarding Lead for adults and children within the Swindon Wellbeing Service

· To act as the Health & Safety Officer within the Swindon Wellbeing Service.

The role 

We’re looking for a new Chief Executive Officer to lead Citizens Advice Bath & NE Somerset. As CEO, you’ll work closely with our Trustee Board and be responsible for overall strategy, business development, and day-to-day management of the charity. You’ll make sure we continue to deliver high quality advice and support to people in our community, while also ensuring that we’re financially sustainable in a challenging funding environment. 

About us 

We are a well-established and respected local charity, serving residents and communities across the Bath and NE Somerset area. We deliver a generalist advice service and a variety of specialist projects to meet identified need. We are members of the national Citizens Advice network and a founding partner of the local Community Wellbeing Hub. 

About you 

You will need a successful track record in a senior leadership role gained in a complex organisation. You must be committed to our values and the services we provide.

You may be an experienced Citizens Advice professional, a senior manager with experience in the other parts of the voluntary sector or someone with an outstanding track record who is looking for a career change. 

We strive to achieve diversity in everything we do and so welcome applications from all sections of the community. 

How to apply 

If you share our commitment to making a real difference to people’s lives, and you have the vision and skills to help us build on our success, we’d be delighted to hear from you. 

The recruitment pack, including role description, person specification and job description is on our website. 

Closing date for applications: Monday 3 November 2025; 10.00am 

First interview (online): Wednesday 12 November 2025 

Second interview (in person; central Bath): Wednesday 19 November 2025 

Main purpose of post
This role is to lead and be responsible for the development, management and
delivery of WPCC’s high quality, professional counselling and complementary
therapy services for adults, and for children and young people, at the Cavendish
Centre and in outreach locations. This role supports the holistic well-being of
service users, ensuring the services are safe, effective, accessible, and aligned
with the charity’s values and objectives

 To lead and be responsible for the delivery of effective service provision,
including outreach services, and to maintain the ethos and high
standard of the supportive care offered.
 To lead a service that provides one-to-one and small group
complementary therapy services and one-to-one counselling for around
1,000 beneficiaries per annum, including outreach provision in hospitals.
 To be responsible for the management of a complementary therapy and
counselling services budget of around £500,000 per annum.
Leadership & Service Development
 Lead and develop complementary therapy and counselling services to
meet the needs of clients, families, and carers.
 Plan and schedule timetables and freelance staffing rotas to maximise
the availability of counselling and complementary therapies within
available budgets, maximising freelancer availability and efficient
appointment scheduling.
 Evaluate and enhance service delivery in line with best practices, clinical
guidelines, and regulatory requirements.
 Identify and implement service improvements, based on user feedback,
evidence-based practice, and sector developments.
 Work effectively with the Head of Cancer Services and other service leads
to ensure counselling and complementary therapies are an integral part
of the wider WPCC service offer to people affected by cancer.
 To be part of a service lead team which can provide leadership cover
across all services to address day-to-day operational issues, including
safeguarding cover (for adult and children’s services) and maintenance
of service availability.
Freelance therapist management
 Recruit, support, and manage a multidisciplinary team of freelance
counsellors, therapists, and volunteers.
 Ensure therapists delivering these services are of a suitable quality, and
have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
 Provide professional oversight of freelance therapists ensuring all
professional standards are met
 Ensure all team members adhere to safeguarding, clinical governance,
and confidentiality standards.
 To ensure therapists delivering these services are of a suitable quality
and have up-to-date and relevant accreditation/professional registration
to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
Quality Assurance & Compliance
 Maintain up-to-date knowledge of ethical standards and legal
requirements in counselling and complementary therapy (e.g. BACP,
CNHC, HCPC).
 Oversee risk assessments, safeguarding processes, and incident
reporting procedures.
 Monitor and report on service performance using agreed metrics and
impact evaluation tools.
Client Care & Support
 Ensure services are inclusive, trauma-informed, culturally sensitive, and
tailored to individual needs.
 Act as a senior point of contact for complex cases, ensuring appropriate
pathways and referrals.
 Maintain a client-centred approach, fostering dignity, respect, and
empowerment.
Partnerships & Engagement
 Build and maintain relationships with health professionals, community
organisations, and funders.
 Liaise as required with external stakeholders, such as healthcare
professionals, safeguarding teams, education providers, social services,
and third sector partners.
 Promote the service through outreach, events, and stakeholder
engagement.
 Contribute to grant applications, reports, and impact assessments to
support sustainability and growth.
Governance, Administration & Reporting
 Manage budgets for therapy and counselling services, ensuring costeffectiveness.
 Maintain accurate and confidential records in line with GDPR and data
protection policies.
 Ensure suitable collection of activity data and produce service activity
and evaluation reports for internal and external stakeholders.

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Counselling and Complementary
Therapy Lead will play a vital role in leading counselling and complementary
therapies service, and will help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
career within an organisation which makes a real difference to the lives of thousands
of people, we’d love to hear from you.

About you:
 You will be highly committed to ensuring the delivery of WPCC’s high-quality
counselling and complementary therapy services for adults and for children
and young people.
 You will be highly-organised. You will be able to plan a regular schedule to
maximise the beneficiary impact we are able to provide, whilst also able to
respond to short-term challenges such as practitioner absence.
 You will have a deep understanding of both counselling and complimentary
therapies and how they contribute to integrative cancer care.
 You will work effectively with colleagues, integrating one-to-one counselling
and complementary therapies as part of a wide-ranging service delivery team
which offers advice, transport, peer-to-peer support, and group support.
 You will be committed to delivering safe and confidential services, with a high
level of awareness of the legal and regulatory environment.
 You will be able to manage budgets and resources within the available budget.

The Role
We are seeking a highly skilled Business Services and Branch Finance Manager to join our team. Reporting to the Head of Finance and Resources, you will oversee financial compliance, business support services, and operational governance across our homing network.

This multifaceted role blends financial expertise, business services leadership, and compliance oversight, including Health & Safety, HR administration, procurement, fleet management, and facilities. You will be key in ensuring strong financial controls and supporting strategic decisions to enhance the impact of our charity.

Key Responsibilities

• Manage branch financial compliance, ensuring timely, accurate reporting aligned with Trust policies.

• Lead financial modelling and analysis to support new and ongoing branch activities.

• Oversee business support services including HR administration, insurance, data protection, and facilities management.

• Manage procurement and contract arrangements to secure best value and service quality.

• Provide strategic oversight of Health & Safety compliance, working with partners and branch teams.

• Lead fleet management, ensuring compliance, maintenance, and cost-effectiveness.

• Maintain financial policies, support investigations into irregularities, and embed robust governance frameworks.

• Prepare and present financial and operational reports for senior leadership and stakeholders.

Skills & Experience

• Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with strong management accounting skills; part-qualified candidates considered.

• Charity financial management experience, including understanding of Charity SORP and subsidiary reporting.

• Proven track record managing business services functions, Health & Safety, and procurement.

• Experience with fleet oversight and compliance management.

• Strong analytical skills, including financial modelling and forecasting.

• Excellent communicator, able to simplify complex financial and compliance issues for non-specialists.

• Proficient with financial software, MS Office, and IT systems.

Personal Attributes

• Professional, proactive, and solutions-oriented with a “can do” attitude.

• Highly organised with excellent attention to detail and time management.

• Confident maintaining confidentiality and exercising sound judgement.

• Collaborative team player with strong interpersonal skills.

• Empathetic to the Greyhound Trust mission.

• Comfortable working in a multifunctional environment with animals on site.

Location & Travel
Based at our National Support Centre in Horley, Surrey, with UK travel required to support branches.

Why Join Us?
This is a unique opportunity to combine your financial and business services expertise with a heartfelt mission to improve the lives of retired racing greyhounds. Join a passionate team and help shape the future of our charity’s branch network.

Apply Now
Ready to make a difference? Submit your CV AND cover letter detailing how your skills and experience align with this role.

Our People Operations Manager is responsible for the development and delivery of our people processes, systems, and administration, ensuring that they are fully fit for purpose. Reporting to the People Director, you will be joining a highly supportive and friendly People Team, committed to working together to provide a high-quality and responsive service to the organisation.

While your main focus will be our UK people operations, you will also engage with our country offices around the world, developing an understanding of their people operations and working with them to maximise efficiency across the organisation.

The role is varied including optimising people processes and systems, managing and developing our global HRIS, configuring and rolling-out new systems/modules (e.g. global ATS, UK payroll), overseeing UK and international payroll administration and UK pension and benefits, managing our UK business sponsorship licence and sponsor duties, ensuring a high-quality information and reporting service to internal stakeholders, and working on global people projects and initiatives.

You will have substantial experience managing people operations at a similar level, developing, implementing and managing systems, processes and administration relating to all stages of the employee life-cycle. You will be comfortable configuring, managing and maintaining a HRIS. You will have a thorough understanding of UK payroll processes and UK pension regulations, as well as a thorough understanding of UK employment and immigration law. Experience as a SMS Level 1 User is desirable and experience managing a global HRIS would be an advantage.

You will have excellent people management skills and will enjoy collaborating and consulting with colleagues around the globe to understand their needs as we strive for continuous improvement. Your interpersonal and communication skills will enable you to build effective and productive working relationships with colleagues at all levels across Fauna & Flora.

You will have a methodical and rigorous approach to work and a meticulous attention to detail. Excellent numeracy and data analysis skills are also essential, as is knowledge of data protection legislation and fluency in spoken and written English.

If you meet these requirements, align with our values and are looking for a new challenge, we’d love to hear from you. You will be joining an international, impactful and ground-breaking organisation, at the forefront of global conservation. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

Please visit our website and download the job application pack for further details on how to apply

The closing date for applications is Sunday, 2 November 2025. Interviews are likely to be held during the week commencing 10 November 2025.

This role is not eligible for sponsorship for a Skilled Worker Visa

This is a senior role focused on developing and expanding Communities 1st’s enterprise activity, ensuring services are innovative, inclusive, and financially sustainable. You will have direct oversight of current enterprise services and play a pivotal role in helping other teams to develop traded offers and take a more enterprising approach to their work.

You will:

• Lead the delivery, growth, and improvement of our existing social enterprise services – including community centres, facility hire, and handyperson services.
• Drive development of new income-generating opportunities in collaboration with other teams – such as our Coffee Cart, corporate and school workshop offers, and creative venue-based initiatives.

Purpose of the Job:

To lead and develop a growing portfolio of social enterprise services that generate income, increase social value, and support our charitable mission. The role focuses on both direct service management and cross-team collaboration to stimulate innovation, scale, and sustainability across our wider work.

General Responsibilities

• Lead day-to-day operations and strategic development of all community-focussed enterprise services.
• Identify and implement opportunities to grow and diversify income across multiple service areas.
• Support other teams to explore and develop enterprise elements aligned to their goals and communities.
• Ensure all enterprise services are inclusive, well-managed, and aligned with organisational values and impact objectives..

Key Responsibilities

Leadership & Line Management

• Lead and support a multidisciplinary team delivering community enterprise services, including facilities, traded services, and community-based projects.
• Provide coaching, supervision, and performance management to direct reports.
• Foster a high-performing, inclusive, and values-led team culture.

Enterprise Strategy & Development

• Develop and evolve business plans and service models that balance social mission and financial sustainability.
• Drive innovation and service improvement across enterprise areas, identifying opportunities for growth, diversification, and increased impact.
• Support other departments (e.g. Creative, Wellbeing, Volunteering) to explore and implement income-generating opportunities such as events, workshops, and training.
• Promote enterprise services and offers to target markets including local businesses, schools, and community organisations.

Finance & Operational Management

• Oversee budgets, purchasing, pricing, and income tracking in line with finance policies and delegated authority.
• Ensure effective systems for stock, asset, and facilities management are in place.
• Use performance data to inform decision-making and improve quality, efficiency, and impact.

Supported Volunteering and Employment

• Work with the Wellbeing, Employment & Skills team to offer inclusive volunteering and work placement opportunities within enterprise services.
• Support volunteers and participants to develop confidence, skills, and pathways to employment or further involvement.
• Ensure person-centred, inclusive practice is embedded across enterprise operations.

Marketing, Sales & Stakeholder Engagement

• Collaborate with the Marketing & Communications team to raise the profile of enterprise offers and increase reach and take-up.
• Build relationships with external stakeholders including businesses, schools, and community partners.
• Develop productive working relationships with suppliers, delivery partners, and venues to support joint initiatives and operational effectiveness.

Quality

• Promote a culture of continuous improvement, reflective practice, and learning.
• Lead the implementation of standard operating procedures and embed quality assurance processes across enterprise activities.

37.5 hours per week • Salary range £44,152 to £46,842 (pay review pending 04/26) plus 4% employer’s pension contribution • Reporting to and supervised by Trustee Board • Based at Citizens Advice Teignbridge with home working and travel as appropriate.

We’re looking for a new Chief Executive Officer to lead Citizens Advice Teignbridge into the next stage of our development. This is a unique opportunity to guide a well-established and respected local charity that is part of both the national Citizens Advice network and the Citizens Advice Devon Consortium.

As CEO, you’ll work closely with our Trustee Board and be responsible for overall strategy, business development, and day-to-day management. You’ll make sure we continue to deliver high quality advice and support to people in our community, while also building the organisation’s profile and ensuring we’re financially sustainable.

We’re looking for someone who:

• is a strong, values-driven leader who can motivate and inspire staff, volunteers, and partners
• has excellent communication and interpersonal skills, with the confidence to represent the charity to funders, civic leaders, and partner organisations
• can demonstrate experience of generating income in the not-for-profit sector and developing strong external partnerships
• brings sound project management skills, including the ability to produce clear analysis and reports

If you share our commitment to making a real difference for people facing challenges in their lives, and you have the vision and skills to help us build on our success, we’d love to hear from you.

For further details or an informal discussion please contact CEO – Vincent Willson or Malcolm O’Dea, Chair of Trustee Board - contact details available on our website via the apply button.

Deadline for applications: 12 noon on November 3, 2025

Interviews: November 18, 2025

In post: by April 2026

Can you identify and inspire new high value corporate partnerships? Have you got a proven track record of securing significant and sustainable income from corporates? Do you enjoy a challenge and want to help develop our corporate partnership strategy, enabling Lifelites to increase its reach and impact across Britain and Ireland?

We are looking for an experienced corporate partnership fundraiser to join our team and help us secure high value, multi-year corporate partnerships with a value of £30,000 plus that will help to power our ambitious growth strategy.  

This is an amazing opportunity to join an established charity looking to expand and diversify both its fundraising and service provision over the next 5 years.

Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.

Purpose of the role

• To identify and develop a robust pipeline of potential high value corporate partnerships that align with our mission and values.
• To create and deliver proposals, pitches and agreements.
• To secure exceptional partnerships upwards of £30k in value.
• To ensure internal reporting and recording processes, alongside reporting to partners on the impact of their support
• To work with the Senior Philanthropy Officer, Head of Fundraising and Communications (HoFC) and CEO to develop and steward high value corporate relationships.

 Main duties and responsibilities

• To work closely with the HoFC and Senior Philanthropy Officer to develop and deliver a strategy for maximising support and income from high value corporate partnerships and foundations.
• To lead on prospecting and research, outreach and stewardship that result in high value, multi-year partnerships.
• To develop key messaging and resources that effectively deliver a compelling case for support which demonstrates impact and a return on investment.
• To steward and co-ordinate high value corporate relationships, working with the wider team as and when necessary.
• To ensure internal reporting and prospecting processes are adhered to at all times
• To provide compelling and inspiring impact reports to partners, reflecting the importance of their support.
• Work collaboratively with other members of the team to help develop a robust and successful corporate recruitment and retention programme, sharing knowledge and experience that can be applied to all levels of corporate giving.

Summary person specification

Experience

• Proven experience of successful corporate fundraising, including securing high value partnerships with income in excess of £30,000.
• Proven track record of delivering high quality cultivation, stewardship and retention programmes that encourage long-term support and significant income in line with budget.
• Experience of prospecting and researching high value corporate partnerships, managing pipelines and busy workload.
• Experience of reviewing activities, analysing outcomes and making evidence-based recommendations.
• Experience of successfully working collaboratively as well as alone, balancing consensus opinion alongside autonomous decision making and setting personal objectives.

Skills

• Creating and delivering a compelling case for support and deliver inspiring impact reports to partners.
• Experience of using a fundraising CRM for reporting and prospecting.
• Excellent interpersonal skills, with the ability to liaise with people at all levels, adapting communication methods to suit differing audiences.
• Confident, effective written and verbal communication with internal and external stakeholders, especially presentation skills
• Excellent time management and ability to prioritise competing responsibilities and deadlines

Please see the full Job Description for full details.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Volunteers are vital to Parkinson’s UK; they provide high valued support and services through local branches, groups and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s. 

You’ll act as the main point of contact and support for volunteers in local branches, groups and cafes. As part of an integrated regional team, you’ll contribute to shared plans and priorities. Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community. 

What you’ll do:

• Provide excellent customer service to local group volunteers through remote and in-person support. 

• Be the main point of contact for colleagues seeking support to recruit volunteers in the community as part of a regional team. 

• Support volunteers to lead their groups in line with governance requirements through provision of information and relevant tools. 

• Support our local group volunteers with reviewing and planning their activities (including associated budgets). 

• Manage volunteer records using online tools such as the volunteer management system, local activities database, for example. 

• Support events and meetings which bring volunteers together in the community. 

• Promote and facilitate volunteer recruitment, induction and training to local volunteer roles. 

• Maintain relevant data on local group activities, or support lead volunteers to do so. 

• Produce regular reports for performance reporting and monitoring. 

• Collaborate and liaise with colleagues across the charity, as appropriate, to provide excellent customer service to volunteers in the community.

What you’ll bring:

• Strong volunteer support skills and an ability to work in a user-focused and inclusive way. 

• Experience of volunteer recruitment, induction and training. 

• Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers.

• Proven ability to take a solution focused approach, supporting with queries raised by volunteers. 

• Ability to confidently support group volunteers with budgeting, forecasting and financial reporting. 

• Practical experience of maintaining accurate data using administrative systems and databases. 

• A commitment to working in an inclusive way that encourages volunteering. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 26th and 27th November 2025.

The successful candidate will be required to 

• live in the area specified (East Riding, North Lincolnshire, North East Lincolnshire, North East Lincolnshire and South Yorkshire) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.

Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.

You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.

You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:

• Deliver expert advice to vulnerable clients
• Provide technical supervision and case checking to uphold AQS standards
• Lead training and coaching in debt-related areas
• Consult with partners and stakeholders to enhance service delivery
• Monitor and communicate key policy developments in the debt advice landscape

We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.

You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click Apply to find out more. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location(s).

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.