Quality manager jobs in mansfield, greater london
Title: Monitoring, Evaluation and Learning Advisor (Qualitative Evidence)
Salary: £41,000 to £56,000 per annum
Location: UK remote - with occasional travel to Haywards Heath, when required
Contract: 24-month Fixed-Term Contract
Hours: This is a full-time 35 hours per week
Responsibilities
About the role
We are seeking an experienced Monitoring, Evaluation and Learning Advisor to provide sound technical advice and guidance to ensure high quality qualitative outcome measurement tools and approaches in line with our increasing portfolio in disability and social inclusion in order to continuously improve Sightsavers’ evidence base.
As the MEL Advisor you will lead qualitative project baseline and endline data collection, coordination, reporting and learning to improve the quality of our programmes and Sightsavers impact. You will maintain and further develop Sightsavers’ qualitative outcome monitoring approach across our thematic areas and ensure high quality data collection, analysis and reporting.
Sightsavers has developed and introduced a MEL framework to measure the organisation’s strategic progress - Learning Accountability and Monitoring Progress (LAMP). The post holder will support its processes and make a significant contribution to understanding progress using qualitative evidence.
Responsibilities include:
Developing and strengthening practices
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Lead on the strengthening and design of innovative and participatory monitoring and evaluation methodologies and tools to assess outcomes and impact of programmes; support the integration of successful approaches in routine MEL practice.
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Lead on the piloting, implementation and revision of Sightsavers MEL approaches in existing and new projects including strong links with LAMP; support MEL team members to implement appropriate tools.
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Contribute to Country Office, Regional and Global capacity building plans and provide MEL-focused training and facilitation.
Technical Support and guidance
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Strengthen the use of Theories of Change (ToC) within projects through participating in their development and ensuring clear relationships between ToC and baselines and endlines.
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Provide technical support to logframe development during the project design process ensuring strong links with LAMP, particularly for social inclusion and inclusive education projects.
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Contribute to project MEL planning by ensuring continuity between baseline and endline data collection tools, and annual monitoring tools.
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Ensure the accurate design of evidence gathering elements, including clear and robust rationale, budgets and resourcing.
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Maintain open lines of communication among internal stakeholders about project progress and escalate risk when needed. A key focus is to assist institutional funding and senior management with communications on project progress and challenges.
Evidence generation and learning
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Lead Country and Global teams to conduct evidence generation activities to support strategic direction including, project baseline, annual and endline data collection, reporting and learning at project and portfolio (strategy) level
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Analyse, consolidate and disseminate indicator baseline and endline data, provide technical support to donor reporting when necessary
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Support the integration of needs and opinions expressed by people and communities we serve
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Collaborate with MEL team members to analyse performance data, write reports and provide recommendations
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Ensure that learning from project baselines contributes to project design, implementation and improvements in MEL practice
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Support the design, delivery and dissemination of learning, particularly around inclusion, within and between relevant thematic areas
The post holder is expected to travel up to eight weeks a year locally and internationally. The role offers flexible working from home and the office to be agreed upon with the line manager.
Skills and Experience
As the successful candidate you will possess a degree in a relevant field or subject (international development, public health, social sciences), or equivalent learning and experience. You will have a background in the comprehensive design and delivery of outcome focussed qualitative approaches/techniques including participatory MEL, tool development, data collection, analysis and reporting, and have experience of analysing rich qualitative data from multiple sources including the use of appropriate analysis methods and data analysis software tools.
Further required knowledge, skills and experience include:
Essential
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Experience in monitoring, evaluation and learning gained within the international development sector in programme countries.
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Excellent technical skills in monitoring, evaluation and learning: developing and using theories of change, designing MEL plans, designing logframes, managing oversight processes, sharing evidence and communicating learning, data quality assessment.
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Experience producing analytical reports and communication materials of good quality for a wide range of audiences, particularly using qualitative data.
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Excellent self-management and initiative with proven ability to independently manage large, complex pieces of work with multiple stakeholders in a high-pressure environment working to competing deadlines.
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Ability to build and manage strong, effective working relationships with internal and external audiences on complex international development projects (working with multiple countries and continents)
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Ability to balance attention to detail with understanding the big picture.
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Sound knowledge of Microsoft Office products and relevant use of artificial intelligence (AI) software
Desirable
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Fluency in other Sightsavers’ languages e.g. French, Portuguese, Bengali, Kiswahili.
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Experience in MEL for social inclusion and/or education programmes and inclusive data skills. Disability data skills are an asset.
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Skilled in efficient working practices within a geographically disbursed team.
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Experience of planning, monitoring and evaluating flexible adaptive programmes.
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Understanding of operational research methodologies and approaches
This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next steps
To apply for this exciting new opportunity, please submit your CV via our recruitment portal. We are particularly interested in learning of your motivations for applying.
Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).
Closing date: 21 September 2025
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Royal Economic Society (RES) is the professional membership body and learned society for the study and application of economics. The RES has been at the forefront of advancing economic knowledge globally since 1890 and has been foundational in building capability and excellence in the profession. With over 3,000 individual members worldwide and a dozen organizational members, we are one of the oldest economic associations in the world. Increasingly we are focused on improving the public understanding of economics through engagement with schools and the wider public. Improving diversity, inclusion and professional conduct within the discipline is a key strategic priority of the Society.
Job Overview
The Senior Communications Manager is responsible for developing and delivering the Society’s communications strategy to enhance its visibility, influence, and engagement with key audiences. The role ensures that the Society’s voice is clear, consistent, inclusive, and aligned with its strategic aims across all channels—web, social media, email, press, and publications. The role combines planning and budgeting with hands-on communications activity.
Key Responsibilities
Strategic Communications
- Develop and implement an annual communications plan to support the Society’s strategic objectives, including member communication and marketing of the Society’s activities events and programmes.
- Work with the CEO, senior staff and officers to shape key messages and deliver campaigns that enhance the Society’s visibility and reputation.
Digital and Print Content
- Manage the Society’s website, ensuring it is current, accessible, user-friendly, and engaging.
- Oversee the production and distribution of newsletters, bulletins, blogs, and reports.
- Write, edit, and commission content for various audiences, including members, academics, policymakers, students, and the general public.
Social Media and Brand Management
- Manage the Society’s presence on social media (e.g. X/Twitter, LinkedIn, YouTube), creating engaging and timely content.
- Develop multimedia content (videos, infographics, animations) as needed.
Media and Public Relations
- Monitor performance against income and other targets and report regularly to the Chief Executive and Board.
- Prepare briefings, proposals and reports for Board and committee meetings.
Internal Support
- Provide communications advice and support to staff colleagues and committees across the organisation.
- Collaborate with staff colleagues to ensure clear and effective promotion of RES activities and outputs.
- Develop communication toolkits, templates, and training to support wider staff and volunteer contributions.
Other
- Carry out any other tasks and responsibilities commensurate with the role and as reasonably requested.
Person Specification
Essential Skills
- Significant experience in a communications role, ideally within a professional body, academic institution, or non-profit organisation.
- Excellent written and editorial skills, with the ability to produce compelling, accurate, and audience-appropriate content across different formats and channels.
- Strong skills in managing digital platforms, including websites (e.g. WordPress), email marketing tools (e.g. Mailchimp), and social media (e.g. LinkedIn, X/Twitter, YouTube).
- Proven ability to develop and implement communication plans, manage multiple projects simultaneously, and meet deadlines with minimal supervision.
- Experience in applying and maintaining brand identity across a wide range of communications outputs.
- Strong interpersonal and collaboration skills, including experience working with internal teams, senior leaders, and external stakeholders.
- Ability to monitor performance metrics (e.g. website, social media) and adapt communications accordingly.
Desired Skills
- Knowledge of economics or higher education landscape.
- Understanding of learned societies, professional associations, or membership organisations.
- Experience working with journalists or managing media relations.
- Awareness of equality, diversity and inclusion issues and how to reflect them in communications content and practice.
Application Process
Please send your CV along with a personal statement outlining how you meet each person specification point. Applications that have not linked the personal statement to the person specification points will not be considered.
Applications should be emailed to us by 9am Monday 8 September 2025. Late applications will not be considered. Interviews will take place week commencing 15 September 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Based within the residential service in West Ealing. Unfortunately this service does not have step free access.
Salary: £30,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota working 09:00 - 17:00, you may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.
About the role
This is a great opportunity for a Deputy Service Manager to join our team based in Ealing. You will support the Service Manager in leading a service which provides a recovery focused service to adults with long term mental health challenges. You will support the team to deliver person centred support to improve the lives of our residents, for them to gain greater independence to move onto lower support accommodation. You will do this through providing direct leadership and line management to the team so they feel empowered to perform within their roles.
You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. Some of what the role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around mental health and can support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation.
- Direct experience working in a Health and Social care environment or similar, ideally within mental health
- Understanding of the needs that people who suffer with their mental health have
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- IT proficiency, with the ability to navigate and learn new case management systems and other types of software
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- Passion for what we do as an organisation and alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Budget Management Experience and/or willingness to learn financial management
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Deputy Manager | West London | Ealing | Wembley | Harrow | Mental Health | Social Interest Group | Support | Recovery | Night | Day | Shifts |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
You will engage with our existing members to ensure they recieve the best possible support from us. Additionally, you will engage with sectors of our community who are unaware of the benefits of being members.
Responsibilities:
These include
- To actively seek a thorough understanding of the membership base and the issues affecting them, creating member profiles and advising and briefing stakeholders accordingly.
- To develop a compelling offer by profile / career stage so as to maintain and improve member retention and engagement levels, and to maximise new member acquisition.
- To maintain a thorough and up-to-date understanding of services and activities and ensure these are being packaged and communicated in the most effective way.
- To oversee the implementation of regular market research, including competitor analysis, to identify members/stakeholder needs, to support the rationale for the development of member products and services, and to liaise with and advise other stakeholders as appropriate.
- To develop member communications in particular around membership renewals and the on-boarding of new members, and to ensure a high-quality member experience.
- To ensure that membership communications at all touch points within the membership journey or as part of a non-member relationship, remain relevant and up to date.
- To oversee the new member and renewal process, which is managed by our external partner, and troubleshoot and resolve issues that they cannot
Personal Specification:
Essential skills, knowledge and qualities:
- Experience of working in a customer, member or client facing role
- Experience of developing and maintaining strong professional relationships with a range of stakeholders
- Experience of using a CRM management system, preferably Salesforce
- Excellent communication and interpersonal skills and the ability to positively communicate with a wide range of people in a professional setting, with demonstrable ability to communicate effectively in challenging situations
- Excellent planning, coordination, organisational and time management skills
- The ability to analyse data and produce reports
- The ability to take a proactive approach to independent working, managing your own workstreams effectively, and the confidence to take responsibility for tasks and decisions
Desirable skills, experience, and qualities:
- Interest and/or understanding of the immigration law sector in the UK
- Experience of implementing change and working with others to create new ways of working
Closing date for applications: 7th September 2025. We plan to hold the interviews in person but we can accommodate interviews online at request. Please notify us in your application if we need to make any reasonable adjustments to accommodate you at interview.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised, racialised and lower socio-economic backgrounds and we are committed to improving this situation.
The client requests no contact from agencies or media sales.
Location: Head Office/Camden (Hybrid)
Salary: £30,139.20 - £31,402.40 ( Based on the FTE £37,674 - £39,253 per annum)
Hours: 30 hours per week
Contract: Permanent
Closing Date: Monday 8th September 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Service Manager at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Are you passionate about ensuring that families who have experienced gender-based violence are supported? Are you an experienced, psychologically-informed manager who thrives in a busy environment alongside a committed team? Are you resilient and adaptable?
Solace is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
About the Role
We are looking for anexperienced, dynamic leader to ensure contract requirements are met and service standards are maintained in various Adult and Children’s Counselling Services across several London boroughs ensuring the provision of high-quality counselling to survivors of all forms of VAWG and their children.
As women we know that we don’t always apply for jobs unless we meet all of the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Job reference: REQ004440
£41,718.39 a year
London, E15 2GW / Hybrid working.
Permanent 35 hours a week
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information go to our website.
An exciting opportunity for someone with experience to help grow Scope’s Philanthropy portfolio. The role will support Scope to maximise its’ opportunities in securing and managing High Net Worth individuals and strengthening our existing partnership with People’s Postcode Lottery.
The role
You will:
· Identify potential HNWI, develop relationships and approach them for support in the most appropriate (and GDPR compliant) manner.
· Coordinate inputs and writing of compelling proposals
· Manage the 6 figure People’s Postcode Lottery partnership, providing bespoke high-quality stewardship to build a strong relationship to in turn drive mutual grown and secure multiyear funding
· Lead on Major Donor pipeline development and implementation to grow major donor funding, deliver agreed income growth targets and organisation ambition. This includes:
Working with Trustees, Senior members of staff, current donors and other external stakeholders to recruit new Major Donors
Researching and identifying potential funders for unfunded Scope projects/concepts
About you
We are looking for someone with experience of:
· Cultivating 5, 6 and 7 figure gifts
· Building a Major Donor pipeline, ensuring opportunities are organised and acted on appropriately
· Delivering high quality stewardship to high value funders to secure longevity of funding
· Working with an organisational CRM system
· Disability issues or projects tackling disability inequality is beneficial but not essential.
We would also need you to have the following skills:
· Able to write strong, persuasive narrative for five, six and seven figure funder proposals and reports
· Knowledge of Major Donor funders and trends
· Able to use Microsoft Word and Excel effectively
· Able to work positively with internal and external individuals and teams.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Application closing date: 07/09/2025
At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls.
WHAT WE DO
We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world.
Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all.
Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship.
We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income.
WHO WE ARE
Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes.
We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.
As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.
Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?
THE ROLE
We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women.
Position: Finance and Administration Manager
Contract type: Permanent - but also open to applications on a consultant basis
Responsible to: Director of Operations
Location: Home-based, with occasional meetings in London (transport costs covered)
Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly
Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)
Annual leave and benefits:
28 days annual leave pro rata (not including bank holidays)
Company pension with matched contributions of at least 3% after probation passed.
KEY ROLE RESPONSIBILITIES
Finance
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Work with the Executive team to set and monitor annual budgets
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Record all financial transactions using accounting software (Xero)
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Record and track multiple restricted and unrestricted grants from a range of donors
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Prepare and present quarterly management accounts for the Board
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Prepare end-of-year accounts
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Oversee payroll and ensure timely invoice payments
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Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies
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Develop and maintain financial procedures and internal controls
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Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting
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Monitor cash flow and support the Director of Operations in maintaining financial sustainability
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Work with colleagues to prepare budgets and financial reports for funders
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Contribute to development of funding bids, with Executive Team.
Administration & HR
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Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)
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Support the board to develop HR processes to ensure legal compliance
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Organise and minute quarterly trustee meetings
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Book travel and support with other logistics as needed
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Other administrative tasks as relevant and appropriate
ROLE REQUIREMENTS
You will have:
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Proven experience in charity financial management, including restricted/unrestricted funding
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Familiarity with or willingness to learn Xero accounting software
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Familiarity with UK charity accounting and reporting standards
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Strong organisational and administrative skills
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Ability to work independently and remotely and to communicate well in a small team
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Understanding of good HR policies and practice for small charities
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Understanding of or willingness to learn about other key areas of compliance such as data protection
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Commitment to Makani’s mission and our feminist and anti-racist values
And it's desirable but not essential that you have:
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Experience of preparing funding bids and financial reporting to funders
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Experience of working in a charity with some overseas operations
TO APPLY
To apply, click the CharityJob Apply button below.
You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.
- CV - no more than two sides A4.
- Cover letter outlining your experience and suitability for the role - no more than two sides A4.
First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.
Closing date: 18:00 on 19 September 2025
Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
CV - no more than two sides A4.
Cover letter outlining your experience and suitability for the role - no more than two sides A4.
Applications without a cover letter will not be considered.
Our mission is to work with refugee women to overcome trauma, fight for rights, and to transform lives and the world around us.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.
About the role
As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.
What we’re looking for
· Experience supporting older/vulnerable adults, including those with complex needs
·Knowledge of tenancy management and housing-related legislation
·Excellent interpersonal skills and a compassionate, person-centred approach
·Ability to work under pressure.
·Ability to work independently and as part of a team.
·Strong organisational skills and confidence using IT systems
· Understanding of safeguarding, health and safety, and GDPR
· Ability to work flexibly across multiple locations
· Full UK driving licence and access to a vehicle (essential)
Why join Radcliffe?
We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.
The client requests no contact from agencies or media sales.
Location: Central London - Holborn
Role: Hybrid (minimum 3 days a week in office)
Duration: Full time, Permanent
Salary: £38,000-42,000 per annum, plus benefits
About Beyond Sport
Beyond Sport believes that sport is a powerful catalyst for social change. It inspires individuals and communities alike and bridges the gaps that divide us in ways that transcend social and cultural barriers. We therefore use sport to drive opportunity, equity and community.
As a global foundation, Beyond Sport invests in communities, programs and partnerships that are creating a more progressive world through sport. We create and partner on programs that are promoting collective action on society’s most pressing challenges in addition to providing funding and knowledge-building resources. Beyond Sport is constantly growing and innovating, with values based on ambition, transparency, empathy, accessibility and adaptability. Our team is close-knit and dedicated – both to our work and to supporting each other. We want people to work with us who find this environment exciting and meaningful.
Job Summary
Beyond Sport has an immediate opening for a creative, results-driven storyteller with a passion for developing impactful, integrated marketing campaigns. Reporting to the New York-based Director of Content and Communications, the successful candidate will develop and deliver strategies that promote sport for social change and build audience support and engagement.
The Marketing Manager will collaborate with a cross-functional international team and external partners on compelling campaigns and collateral including social media advertisements, email campaigns, web pages and narrative content as needed. They will also support on special projects, events, fundraising initiatives and applicable program deliverables. This is a hands-on role for someone with long-term vision, an innovative mindset and is skilled at public engagement, education and enhancing brand visibility.
To Apply:
Please upload a copy of your CV and a tailored cover letter, outlining your relevant skills and experience for this position, via the application portal by the 10th of September, 2025. As this is a communications position, applications must include a cover letter to be considered. Please also take note of the salary band and only apply if this is in line with your expectations.
Key Duties and Responsibilities
Strategy Development & Campaign Management
- Develop and implement strategic marketing plans and multi-channel campaigns that deliver to Beyond Sport’s organisational and departmental objectives, while increasing brand awareness and deepening audience engagement
- Collaborate with Digital Content Manager and internal staff on content planning, ensuring consistent messaging and branding across platforms.
- Responsible for overall day-to-day campaign management, including market research, audience segmentation, content development and execution and performance reporting
- Develop and implement SEO strategies, manage keyword research, optimise website contents and analyse performance to increase rankings and engagement.
- Oversee Google Ad Grants and Facebook/Meta Business Manager Ad accounts
- Assist with the continuous refinement of our audience personas and engagement workflows to enable quality user experiences
- Lead the creation of brand marketing materials and collateral, ensuring that the foundation has the right mix of assets and channels to successfully advocate for sport for social change
- Oversee the marketing budget and deploy resources efficiently
- Deliver on marketing elements for program partner and sponsor campaigns and initiatives
- Assist Digital Content Manager with bi-monthly e-newsletter as needed to maximize audience reach and engagement
Data & Analytics
- Leverage expertise in market research, consumer insights and data analysis to optimize campaigns, attract and retain subscribers and ensure maximum ROI.
- Implement digital marketing best practices, including audience personas, A/B testing, SEO, SEM, social media, content marketing, etc.
- Track and analyse campaign performance and ROI; adjust KPIs and strategies as necessary to achieve targets
- Convert complex data into understandable reports; present the results to management and partners as needed
- Collaborate with Digital Content Manager on social media strategies to increase daily engagement and grow followers
- Input on most suitable data capture and metrics evaluation strategies
Experience, Skills & Qualifications
- Minimum 4 years of relevant professional experience in marketing and/or communications roles, preferably within the nonprofit sector.
- Experience working internationally or with diverse international stakeholders a plus.
- Excellent knowledge of digital marketing tools and techniques, including social media platforms, email marketing software, post schedulers and web analysis tools
- Be well versed in paid and organic media, content marketing, lead generation, optimization and interpreting data to improve performance
- Exceptional written and verbal communication skills with a strong attention to detail
- An artistic eye and experience with graphic design, eg. Canva or Adobe Photoshop
- Tech-savvy, keeps up to date with digital media and market trends as well as traditional and emerging technologies
- Experience with budgeting and calculating ROI projections
- Proficiency with CMS and email platforms; familiarity with WordPress, Mailchimp and Zoho CRM a plus.
- Ability to work both independently and collaboratively, and communicate with a wide range of stakeholders and leadership levels
- Excellent organisational, time management and interpersonal communication skills with the ability to navigate multiple projects, priorities, deadlines and personalities effectively
- A philanthropic and global outlook; an interest in sport and social impact desirable
Benefits
- 22 days annual leave, plus office closure between Christmas and New Year’s Day
- Flexible working arrangements
- Private health insurance plus cash plan
- Health and Wellness Programmes
- 2 Wellness days per year
- Bike to Work Scheme
- Donation to a charity of your choice for your birthday
- Pension contributions
- Platform to advance social change through sport globally
More About Beyond Sport
Beyond Sport values diversity and strives to create a working environment that is inclusive, supportive, respectful and ensures that everyone is heard and valued for their contributions. We are an equal opportunity employer and encourage candidates of all backgrounds and experiences to apply as we welcome and appreciate wide ranging perspectives, ways of thinking and experiences on our team.
Beyond Sport is affiliated with Benchmark, a network of companies united by sport and driven by purpose.
Beyond Sport invests in communities, programs and partnerships that are creating a more progressive world through sport.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations and Facilities Manager
£45,000 – £50,000 per annum
Full-time | Permanent | Onsite – Tooting Broadway, London
Are you a proactive and values-driven operations leader, passionate about creating inclusive, high-performing spaces that empower communities?
A leading charity focused on youth empowerment is seeking an Operations and Facilities Manager to join their team. This full-time, permanent role is based onsite at a vibrant community hub in Tooting Broadway and offers a salary of £45,000–£50,000 per annum, dependent on experience.
About the Organisation
This charity supports young people aged 16–30 from low-income and underrepresented backgrounds across London. Through enterprise training, one-to-one coaching, and real-world experiences, they help young people build the skills and confidence needed to shape independent, enterprising futures.
About the Role
Reporting to the CEO, the Operations and Facilities Manager will lead on all aspects of operational delivery, facilities management, and strategic improvement. As a member of the senior leadership team, you will oversee service delivery, compliance, innovation, tenant and contractor relationships, and contribute to the organisation’s long-term sustainability and growth.
This is a hands-on leadership opportunity for someone who thrives in fast-paced environments, brings a mindset of continuous improvement, and is driven to lead with purpose.
Key Responsibilities
- Oversee day-to-day operations of a busy multi-tenant business centre, including compliance, space planning, security, and contractor management
- Lead and develop the operations team, embedding KPIs and a high-performance culture
- Act as the designated Health & Safety Officer, ensuring legal compliance and robust risk management
- Drive innovation and digitisation across operations to improve quality and efficiency
- Collaborate with other departments to ensure tenant satisfaction, cost-effectiveness, and service quality
- Contribute strategically as part of the Executive Leadership Team, helping shape future direction and operational resilience
About You
You are a confident, proactive leader with experience in operations and facilities management, ideally within a multi-tenant, community, or charity setting. You’re skilled in managing teams, budgets, and compliance, and bring a practical, hands-on approach to problem-solving and service delivery.
Essential Experience
- Extensive experience in people and operations management
- Project and budget management expertise
- Strong knowledge of H&S and facilities compliance
- Excellent communication and stakeholder engagement skills
- Confidence using tech tools and systems to streamline operations
Desirable
- Experience in a charity, community hub, or similar environment
- Qualifications in Facilities or Operations Management
- Familiarity with sustainability practices and tech-led operational tools
We are considering applications on a rolling basis – early applications are strongly encouraged.
How to apply:
Please submit your CV in Word format. (A cover letter is not required at this stage.)
Shortlisted candidates will be contacted and invited to submit a supporting statement.
We are committed to building inclusive and diverse teams. Applications from all backgrounds and communities are warmly welcomed, and we will support you throughout the recruitment process.
The Roundhouse is a world-renowned music and arts venue in Camden and a registered charity supporting over 10,000 young people aged 11–30 each year.
Through creative programmes, studio access, mentoring, and professional development, it empowers young people to build skills, grow their confidence, and pursue careers in the creative industries. From its iconic main space, to our state-of-the-art Creative Studios open to musicians, filmmakers, podcasters and performers aged 13-25, to the newly opened Roundhouse Works, a dedicated creative centre for 18–30 year olds – Roundhouse offers the space, support, and resources to help young people thrive.
The Roundhouse’s 13-person fundraising team has recently increased its ambitious annual target, largely driven by strong performance from the Trusts and Statutory team. Operating within a successful mixed economy model, the charity benefits from a diverse range of income sources – including ticket sales, commercial hires, and an increasingly ambitious programme of grants and philanthropy.
Trusts and statutory funding is a core part of this model. This year’s £600k Trusts target has almost been met, supported by a strong pipeline, multi-year relationships, and a wide portfolio of fundable work across employability, wellbeing, and diversity. The postholder will also be responsible for Arts Council England reporting.
With programmes closely aligned to youth sector priorities and policy initiatives, this role offers the opportunity to build on solid foundations and contribute to the organisation’s next phase of growth.
As Senior Trusts and Statutory Manager, you will:
- Lead and manage a successful team (Trusts and Statutory Manager and Coordinator), delivering and growing the team’s £600k annual income target
- Develop and maintain a strong pipeline of trust and statutory prospects by crafting compelling proposals, narratives, and packages of support
- Steward key long-term funder relationships, including Arts Council England, and take responsibility for accurate reporting and statutory funding compliance
- Identify and shape new funding opportunities across a broad portfolio, including youth employability, mental health, creative skills, and inclusion
- Collaborate closely with colleagues across Fundraising, Programmes, and Evaluation to ensure projects are designed with purpose, evidence, and impact
- Represent Roundhouse confidently and professionally in meetings with trustees, funders, and senior stakeholders
Ideal skills and experience:
- Proven success in securing high five- or six-figure grants from trusts, foundations, or statutory funders
- Strong track record of creatively packaging compelling cases for support that align funder interests with organisational priorities
- Experience managing and growing funder relationships with a strategic and entrepreneurial approach
- Experience managing teams (formal or dotted-line) with a collaborative and supportive leadership style
- Excellent written and verbal communication skills, a skilled storyteller capable of crafting persuasive funding proposals and impactful reports
- Confidence engaging with senior stakeholders, including board members, funders, and programme leads
- Experience in youth sectors is desirable, as is familiarity with funders such as Paul Hamlyn Foundation, Garfield Weston, and bigger strategic funders
- A strategic thinker with energy, creativity, and autonomy, comfortable working in an environment where innovation and adaptability are essential
- Strong commitment to equity, diversity, and inclusion
This is a hybrid role with minimum 3 days per week at the Roundhouse office (Closest tube: Chalk Farm). Roundhouse offer flexible working options - please discuss with Laura Macnamara at QuarterFive, who we are partnering with for this appointment.
Employee benefits include:
- 25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days
- Ability to buy up to 3 days annual leave
- Pension scheme – 4% employer and 4% employee contributions
- Cycle to Work, Tech and Home Scheme
- Season Ticket Loan
- Employee Assistance Programme (EAP)
- Enhanced Maternity, Paternity and Adoption leave
- Health Cash Plan
- Group Life Assurance
- Staff discount at the Roundhouse bar and café
- Complimentary staff tickets
The Roundhouse are partnering with Laura Macnamara at QuarterFive for this appointment.
Suitable applicants will be contacted and invited to a briefing call to discuss the role and their relevant experience.
Applying with CV only at this stage is encouraged - it is not necessary to submit a cover letter, unless you need to clarify how your experience meets the person specification. For candidates who go on to make a formal application, full support will be provided with cover letter and CV, as part of the service offered by QuarterFive.
First stage interviews (in person) have been scheduled for Tuesday 16th September 2025.
Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.
We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.
If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.
It is our mission to create a future where furniture poverty no longer exists and no useable furniture ends up in landfill
The client requests no contact from agencies or media sales.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Communications Manager your responsibilities would include: -
- Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers
- Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
- Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers.
- Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
- Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.
About you
To be successful in this role you will need:
Leadership and management
- At least 3 years of experience in a senior communications position, ideally within the charity or public sectors
- Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
- Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.
Communications and stakeholder engagement
- Proven experience of developing and delivering marketing and/or communications plans
- Outstanding verbal and written communication skills
- Skilled copywriter able to communicate messages in a clear and engaging way
IT and digital experience
- Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
- Ability to simplify systems and processes, particularly spreadsheet-based workflows
- Experience using CRM systems, analytics tools, email marketing software, and social media platforms
Fundraising and project management
- Previous experience working in support of fundraising campaigns, or relevant marketing approaches
- Project management experience: leading others to oversee and manage projects, events or campaigns.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview process
The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process
Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.
Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.
Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:
Stage 2: 23 September 2025 - formal face-to-face interview in London. As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Salary range: £35,850 - £38,105 (London) / £31,994 - £35,000 (National)
Hours: 35 hours per week
Contract: Permanent
Benefits:
- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Risk and Compliance Manager, a varied role supporting the NHF’s internal risk management and compliance practices. You will be responsible for managing the application of the NHF’s risk management systems ensuring that corporate risks are appropriately identified and managed across the business. You will oversee data protection procedures, support colleagues with guidance and training, maintain GDPR documentation, and help ensure compliance. You’ll also assist staff in applying data protection principles and enable data subjects to exercise their rights.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.
Interested in finding out more?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Risk management – application of risk management policies and tool to support the NHF’s risk management
- Data protection – Keeping the NHF up to date with data protection best practices as supporting colleagues with good data governance
- Compliance – assisting colleague comply with internal policies and developing these polices as necessary
- Membership management and fee collection – supporting the team with administering the admission of new members and annual membership fee collections.
The successful candidate:
The successful candidate will be able to demonstrate:
- Experience and qualifications that support risk management
- Ability to work with a wide variety of people and adapt their communication style appropriately
- Knowledge of Data Protection and its practical application
- Competency using computer systems such as CRM systems, and the MS Office suite.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team at with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your application
If you decide to apply for this role, please do not include any personal details, such as name, gender, age etc. in your application. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 7 September 2025
Interview date: 17-19 September 2025
We are the voice of England’s housing associations.



The client requests no contact from agencies or media sales.
Job Summary
- Job title: Impact and Sustainability Manager
- Area of work: Impact and Sustainability strategy
- Contract type: Permanent
- Employment type: Full-time
- Location: London
- Working environment: Hybrid, 3 Days per week
- Working hours: 37.5 hours per week
- Annual leave: 30 days. 5 Volunteering days
- Pension: 10% employer contribution
- Other benefits include: private medical insurance, flexible working hours, cycle to work scheme, and Season Ticket Loan.
- Closing: midnight, Wednesday 3rd September
Overview/Purpose
To lead, deliver and continuously improve a programme of work that communicates the long-term environmental and social impact of a major infrastructure asset in London. This role will be central to shaping how the organisation demonstrates its legacy and future value across three interconnected areas:
- Environmental Impact & Data Reporting - analysing and presenting tunnel performance data, including water quality improvements, in collaboration with research institutions and internal teams.
- Strategic Partnerships & Responsible Business - managing and evaluating partnerships that support sustainability, social value, and community engagement, while identifying new opportunities for impact.
- Sustainability Strategy & Thought Leadership - contributing to the organisation's positioning as a responsible asset manager and leader in ESG, supporting senior stakeholders with credible insights and content for external forums and publications.
The role holder will ensure these programmes are delivered effectively, with a focus on strategic thinking, stakeholder engagement, and continuous improvement. They will work closely with cross-functional teams including finance, communications, and operations, and will be responsible for integrating ESG metrics into reporting frameworks aligned with industry standards. This is a hands-on, purpose-driven role suited to someone passionate about sustainability, public value, and infrastructure excellence.
Key Responsibilities
Leadership and Strategy
- Develop and evolve the organisation's impact and sustainability strategy to reflect its transition from infrastructure delivery to asset management.
- Shape and communicate the long-term environmental and social value of the project, including its contribution to water quality, public health, and urban resilience.
- Support the leadership team with strategic insights and data to position the organisation as a thought leader in ESG and infrastructure excellence.
- Align sustainability and impact initiatives with broader organisational goals and stakeholder expectations.
Management and Oversight
- Lead the reporting and communication of tunnel performance data, including environmental metrics and partnership outcomes.
- Monitor and evaluate existing partnerships, including those focused on social value, community engagement, and responsible business practices.
- Deliver clear, accessible reports and presentations on tunnel impact, including carbon emissions and ESG metrics.
- Manage external contracts and partnerships, ensuring performance and value for money.
- Collaborate with internal teams (e.g. Finance, Communications, Treasury) to support ESG reporting and sustainable finance frameworks.
Stakeholder Engagement
- Engage with external stakeholders, including research institutions, community groups, and industry bodies to promote the tunnel's legacy and future value.
- Identify and pursue opportunities for public engagement, advocacy, and strategic collaboration.
- Proactively seek engagement opportunities.
Skills & Experience Required
Essential
- Proven experience in sustainability, impact management, ESG, or infrastructure-related roles.
- Strong understanding of environmental governance, social value, and sustainable finance.
- Ability to interpret and communicate technical data to diverse audiences, including water quality and carbon emission metrics.
- Experience managing partnerships and evaluating programme outcomes.
- Excellent stakeholder engagement and strategic thinking skills.
- Strong written and verbal communication skills, with the ability to advise senior stakeholders confidently.
Desirable
- Knowledge of infrastructure operations and asset management.
- Experience working with charitable organisations, community groups, or public sector bodies.
- Familiarity with environmental reporting frameworks and ESG standards.
- Purpose-driven mindset with a passion for long-term impact and sustainability.
- Collaborative and adaptable, with a hands-on approach to delivery.
- Experience in budget management and performance oversight of external contracts.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If you have the relevant experience you will be contacted.
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