Receptionists Volunteer Roles
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Are you a people-person? Looking for a way to give something back to your local community?
We are looking for volunteer receptionists to help meet and greet visitors (including children, families, supporters and external guests) at Claire House Liverpool (based in West Derby).
Tasks will include:
- Monitoring the door and using the phone to let visitors into the site
- Accepting deliveries
- Answering queries
- Signing visitors in using the guest book
- Providing refreshments (e.g. making them a cup of tea/coffee)
- Re-stocking refreshments
- Clearing away equipment after use (e.g. placing used mugs in the dishwasher, wiping down surfaces)
- When required, picking up deliveries and supplies such as milk, pre-ordered lunches etc.
- Assisting staff in setting up and preparing rooms/equipment
- If suitable, supporting teams with admin tasks
You’ll help to make sure every visitor receives the best welcome and experience possible.
We’re looking for someone who takes everything in their stride and is able to put others at ease. Volunteers should be friendly, personable and empathetic. Experience in reception, customer service and/or in a clinical environment would be helpful, but isn’t essential. Volunteers should be comfortable using IT (including operating our phone system).
This opportunity would be best suited to someone who is happy to be busy but also understands there may be quieter times. You should be flexible, adaptable to change and a good communicator. We’re looking for confident and reliable team player.
Time: Weekdays, 9am-5pm (flexible shifts available within these times). We’re particularly looking for volunteers available on Tuesdays.
Location: Claire House Liverpool, Honey’s Green Lane, West Derby, Liverpool, L12 9HZ.
The client requests no contact from agencies or media sales.
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Do you enjoy organising? Would you like to play a key role in making sure things get done!
You will have the opportunity to support staff with a wide range of desk-based and administrative and reception based tasks. These roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.
What you will be doing
- To support with administration, texting and emailing information to service users, volunteers, and staff.
- Support with updating and inputting data into spreadsheets.
- Support with making phone calls to follow up and gather needed information.
- To support the team with covering the reception desk, and dealing with enquiries from people arriving at the service/office.
The skills you need
- Good communication skills
- Good organisation and administrative skills
- Able to maintain good working relationships.
- Basic IT skills, comfortable using spreadsheets and emailing
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
The client requests no contact from agencies or media sales.
***This is an unpaid voluntary role***
A crucial volunteer role at the centre, volunteer Reception Helpers help out at least one afternoon per week to warmly welcome members to the centre, help with queries (in person, by email and over the phone) and direct people to our various activities. This is an active and varied way to volunteer where no two days are the same!
Qualities you need for this role
- Confidence and communication skills in person and over the phone
- Reliable, dependable and a good sense of humour
- Flexibility, happy to support staff as needed
- Able to think on your feet
- Basic IT skills
When you'll be needed
- An afternoon per week: volunteers must commit for at least six months
- Monday-Friday between the hours 1:00pm – 5:00pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age restrictions - 16+
We are looking for a Reception Volunteer to provide a friendly welcome to patients and guests when they arrive at the hospice, helping to create an enjoyable environment for everyone. We are currently looking for a volunteer to be on recpetion on Thursday evenings between 4:30pm-6:30pm.
Your role will include some of, but is not restricted to, the following tasks:
- Greet all visitors in a friendly and professional way, in line with hospice security requirements
- Take in postal deliveries, informing staff as necessary
- Handle incoming phone calls politely, taking and relaying messages as appropriate
- Ensure the Reception area is clean and tidy
- Maintain confidentiality regarding patient details and hospice records
- Help with other related tasks when necessary
About Us
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
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We are looking for a friendly face to help staff the Yeldall Manor reception desk for a few hours each week.
The role entails being the first point of contact for telephone callers, visitors and residents, welcoming and redirecting their queries/calls as appropriate. You will be comfortable using a computer in order to send emails, access the diary and assist with basic admin tasks, although there may also be times with less to do.
The role includes a lot of client contact, so you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them. As part of this, we ask that all our staff and volunteers help support the residents by interacting with them and encouraging them in their recovery and spiritual growth, and so ask that you will have a committed Christian faith yourself.
Yeldall Manor is set in the Berkshire countryside, about three miles from Twyford station. Lunch is provided with fellow staff and resident.
Yeldall wants all those affected by addiction to heal, transform and thrive.
The client requests no contact from agencies or media sales.
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SUMMARY
To provide a receptionist service for Mind in Somerset.
DETAILED DESCRIPTION
Role: Volunteer Receptionist
Project: Core
Supervisor: Donna Waddleton
Location: Yeovil
Hours/Days available: We are seeking to cover the following hours: Monday (full day),Thursday (full day). We would be happy to split into am/pm roles instead of full days.
Mind in Somerset have the expectation that all who Volunteer for us always live our organisations Values at all times, we ask that you be;
Collaborative – work better together
Respectful – treat people how we like to be treated
Accountable – are responsible for own actions
Inclusive – respect everyone’s uniqueness
Compassionate – empathise, care and support
Main Purpose of the role: To provide a reception service for Mind in Somerset.
Key tasks:
To be the first point of contact for the Mind in Somerset reception function.
Greet all, welcome and help navigate visitors within our offices.
Supply refreshments if people need to wait.
Answer the telephone and support with general administration including responding to e-mail queries.
Providing service users with a signposting and information
Basic administrative support as required e.g. photocopying, scanning, making phone calls, booking venues for training or events, booking rooms.
Liaising with fellow volunteer receptionists to ensure rota is covered
Effectively take and distribute messages to relevant project leads
Dealing with Post and Deliveries
To attend the organisation update meeting
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
To adhere to all volunteer policies of the organisation.
There may be other duties required of our volunteers from time to time.
Person Specification
Essential:
Positive team-working skills
Flexible approach
Demonstrable IT knowledge/experience using Microsoft Packages
Willingness to learn (including independently) to extend their knowledge
Desirable:
Understanding of the need for good record keeping and GDPR
Equal Opportunities:
Mind in Somerset is fully committed to the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination, direct or indirect. All employees and volunteers are expected to promote and work fully in line with the company’s Equal Opportunities Policy. Mind in Somerset is a Disability Confident employer and welcomes applications from disabled people. If disabled applicants meet the minimum criteria for the job, they can request and will be offered a guaranteed interview. Should applicants require reasonable adjustment support for the interview/Volunteer meeting, please contact Mind in Somerset.
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Can you help with providing a welcoming reception service to visitors and callers to Age UK BRWF's Windsor Street (Bromsgrove) office?
Age UK Bromsgrove, Redditch & Wyre Forest is seeking the support of friendly and organised volunteers at its Windsor Street office to:
- Meet and greet visitors to the office
- Answer the telephone (referring to the appropriate person or taking messages)
- Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
- Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people
Personal qualities and experience most suited to this role:
- Friendly and approachable, with good interpersonal and communication skills
- Patient and flexible
- Experience of answering Telephones and using IT
- Able to use their initiative and also be part of a team
- Understands the need for confidentiality
- Willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)
How much time is involved?
- Regular commitment of 3 hours a week (10am-1pm, Monday – Thursday)
What you can expect from us?
- We will make sure that you receive appropriate training for the role and that you have the support of a member of staff. We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Receptionist/Administrator
Location: Saint Michael’s Hospice – Crimple House, Hornbeam Park, Harrogate, HG2 8NA
Hours: Flexible hours – Monday to Friday between the hours of 9am and 5pm.
Volunteers generally undertake to cover a 4 hour shift 9am-1pm and 1pm-5pm
Closing Date: 28th April 2024
Interviews will be held after closing, on or around the 7th and 14th of May 2024 in Harrogate.
An exciting opportunity to join our team of Volunteers supporting the Reception and Administration staff based at Crimple House, who are the first point of contact for anybody arriving at the Hospice.
Key responsibilities will include answering and directing telephone enquiries, greeting patients, patient visitors and staff, ensuring they are warmly welcomed at all times, as well as undertaking a variety of administration tasks using Word and Excel.
The Reception desk is manned Monday to Friday and volunteers can undertake part or full day cover. The volunteer rota is set a month in advance and volunteers will be contacted to gain their availability at least 2 weeks in advance.
For further details, please see a full copy of the role description attached.
Perspective Volunteers will be contacted via the telephone initially and if appropriate will then be invited for an interview, where they will have the opportunity to see in more detail what the role involves.
You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, Richmondshire, and District.
At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
Our Values at Work
North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.
We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.
This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.
NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.
· We put the people who use our services at the heart of everything we do
· We are caring and compassionate
· We are personal and supportive in our approach
· We engage positively
· We are responsive
· We are driven to do better
· We are fair
· We are professional
· We work collaboratively
· We are accountable
The client requests no contact from agencies or media sales.
***This is an unpaid voluntary role***
A crucial volunteer role at the centre, volunteer Reception Helpers help out at least one morning per week to warmly welcome members to the centre, help with queries (in person, by email and over the phone) and direct people to our various activities. This is an active and varied way to volunteer where no two days are the same!
Qualities you need for this role
- Confidence and communication skills in person and over the phone
- Reliable, dependable and a good sense of humour
- Flexibility, happy to support staff as needed
- Able to think on your feet
- Basic IT skills
When you'll be needed
- A morning per week: volunteers must commit for at least six months
- Monday-Friday between the hours 9:30am – 1:00pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a variety of volunteer roles in our Family Hubs and Nurseries:
- Day-care assistant
- Reception/admin
- Group support worker
- Cook
- Domestic
- Caretaker
Volunteers play an important part in helping us to provide a quality service, while helping you build a portfolio of work experience and qualifications.
Why volunteer with us?
Make a difference
You can help create a positive and nurturing environment for our little ones to thrive.
Gain new skills
Gain valuable skills while working with an amazing group of like-minded people.
Community Connection
Join a community of compassionate individuals who share your passion for creating a better future for all generations.
Have fun!
Experience the joy of sharing laughter, learning, and special moments with our children and team!
What else do we offer?
- A wide variety of vacancies
- Advice and support
- Opportunity to develop new skills and gain experience in a work environment
- A placement with regular supervisions, guidance and feedback
- A professional working environment with well developed policies and procedures
- In house training if appropriate
- Paid expenses if necessary
- References for future employment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The job entails working closely with project/programme managers in ensuring the smooth running of the organisation's internal operations, external networking, HR, events, communications & fundraising. Successful candidates will be able to gain proven experience in each of the highlighted areas.
The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.
Key responsibilities include:
Provide receptionist and general admin support to the team, including basic bookkeeping
Provide seamless support to project leads, contractors and freelancers
Help with events and conferences.
Help with writing of funding proposals, publicity & marketing
Update social media, website, marketing and promotion content
The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results
Demonstrate excellent writing skills and speaking ability
Pay attention to details and exhibit high degree of precision with work assignments
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration
Benefits:
Career Development Plan Support
Access to paid training and qualification enhancement
Reimbursement of out of pocket expenses
Fully remote working option available to suitably experienced candidate(s).
The client requests no contact from agencies or media sales.
Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Are you calm, collected and happy to chat on the phone? Join the volunteer team at our new brislington furniture store. With support from the shop team, you will be the first point of contact for customers, helping them with any phone or online enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests. This is a busy front of house role for those who like to be in the thick of it and makes a huge difference in helping us continue to fund lifesaving research.
Typical tasks include:
· Dealing with face-to-face, phone and online enquiries, supported by the team
· Reception and front of house duties, helping around the cashier desk
· Completing administration procedures accurately
· Arranging collections of donations via our local van teams
Volunteering with the British Heart Foundation comes with plenty of benefits too…
· A 25% discount on donated goods and 10% discount on New Goods in our shops
· Unlimited, free, and confidential support by Retail Trust
· Access to training and development
· Reasonable travel expenses reimbursed
· Refreshments available
· Volunteer certificates, references and long service awards provided
· Access to discounts with other retailers
Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're extending the opening hours of our Family Support Centre, so families experiencing childhood cancer have access to more support services. We're looking for a volunteer to support the Family Support Team at the Weekend to deliver crucial support to our families.
Purpose of the Role and Key Activities
Families who have been affected by children’s cancer come to our Family Support Centre, known as The Square, to access a variety of support services. We’re looking for a volunteer to join the team and support our Family Support Coordinator make sure families feel welcomed and supported while at The Square.
- Making drinks for families and visitors
- Answering the telephone, transferring calls and taking messages
- Making bookings and updating our database
- Keeping the reception area clean and tidy
- Setting up rooms for meetings and events
We are looking for a volunteer who:
- Have excellent interpersonal and communication skills
- Have experience of working in a customer service environment
- Are confident, friendly and approachable
- Have a fun and positive outlook
- Are proactive and able to use own initiative
- Have good IT skills and experience of using a database
- Are able to move furniture (tables and chairs) and boxes
- Are able to climb multiple flights of stairs
- Are able to maintain professional boundaries and follow Candlelighters Policies and Procedures.
This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).
Support and Benefits
- Thorough induction & training to give you the confidence to perform your role well and to the best of your ability
- Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters
- Ongoing support from the Family Support and HR teams
- The opportunity to meet lots of new, friendly people
- The opportunity to expose yourself to new experiences
- Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy
- Regular reviews with your Volunteer Supervisor to help you develop in your role
- Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer
- We can be a reference once you’ve volunteered for three months
- Access to a 24/7 mental health hotline
- Charity Worker Discount card
- Access to The Company Shop
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You will support our Administrators and front line workers with a range of administrative functions to support them with their daily activities and workload. This will give you the opportunity to be involved with a variety of administrative duties including filing, writing notes and supporting the front line workers with the administrative preparations of their group delivery and updating of their client case notes.
This is a fantastic opportunity to use your organisational and administrative skills while gaining an understanding of the roles and support function of our front line services.
The volunteer role will be subject to prison vetting and security checks. This is in addition to what is required for community working.
Accountabilities
Service Delivery – Client support tasks
· Support administrative staff and front line workers with data entry onto database system.
· Provide assistance at reception/in admin office answering and taking messages and transferring phone calls.
· To assist with filing and maintaining of administration records in an orderly user-friendly system.
· Support front line staff with administrative paperwork required for group sessions or group meetings.
· To assist with minute taking.
· To maintain confidentiality and data protection principles, raising any issues with your line manager as appropriate.
Additional tasks
· Engage in support and supervision provided.
· To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
Expenses
- Travel expenses (within 20 miles of the service)
- Up to £6.50 lunch expenses.
- Any additional expenses will need to be pre-agreed with placement supervisor.
Qualities
Below is a list of the qualities that we are looking for from volunteers:
· If in recovery, to be 6 months abstinence from all mood altering substances if in recovery.
· Must be over 18 years of age.
· Ability to use computers and IT equipment.
· To have good verbal and written communication skills.
· To have a clear understanding and maintain a high degree of confidentiality.
· To have a clear understanding of how to set and maintain boundaries.
· To have the ability to reflect and receive feedback.
· To be reliable, flexible and committed.
· To treat individuals with respect and dignity.
· To have the ability to follow instructions.
· To be committed to own learning and development.
Checks required for this role
· Reference (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
· Enhanced DBS Check
· The volunteer role will be subject to prison vetting and security checks. This is in addition to what is required for community working.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As part of our strategic priorities, RollaDome All Skate is currently seeking, detail-oriented, reliable, friendly Clubs Administrator to join our growing team. You will be expected to deliver a high-quality experience to our members and visitors in a friendly yet professional manner at all times.
Front of House:
· Meet and greet members, visitors to the Clubs and attend to their requirements as needed.
· Deal with all general membership enquiries, including booking issues, registration information and bookings.
· Set up and administer all club related activities on time booking sheet to include medical information, equipment sizes, all club bookings and event planning.
· Keep members informed in relation to any rescheduling, delays, or changes to planed club events and activities.
· Ensure club times are adhered to.
· Ensure members are informed of club and organisation events.
· Ensure reception desk is always manned, during club and event sessions.
· Work with the head Coach/Operations Director, the Business Manager and CEO to organise all groups/outings that are being hosted by RollaDome and prepare team and facility for these events.
· Ensure relevant signage is always displayed.
· Print and place signs where required for both in house team and members, along with visitors.
· Inform members of grading outcomes and grading dates and times.
· Ensure correct equipment is on site to meet the neds of all participants
· Ensure correct registers, and booking information is to hand during every club session.
· Collate weekly feedback from skaters and guardians.
· Ensure that all equipment is collected daily and stored accordingly.
Coordination and Administration:
· Opening and closing of all clubs
· Ensure Administration of the Booking System to ensure a seamless process for members.
· Ensuring all administrative requirements are in place in advance of all clubs/events
· Ensure all administrative tasks are completed when the members have completed their term and grading
General Administration:
· Opening and closing of premises as required.
· Ensure adequate supply of equipment.
· Any new projects as assigned by management
Health & Safety:
· Report any incidents in respect of members and/or guests and any faults in respect of the building, car park, hall to the Head Coach.
· Ensure all incidents/accidents are recorded in the Incident Report Book.
· Ensure First Aid boxes are full stocked and is in situ and visible at all times.
PERSON SPECIFICATION:
· ·Working knowledge of sports, children and young people.
· ·Experience working with excel and word
· ·Ability to multitask and work efficiently under pressure in a fast paced environment.
· ·Ability to prioritise workload as the need arises.
· ·Open and warm with excellent communication and interpersonal skills.
· ·Organised, with excellent attention to detail.
· ·Flexible and able to work as part of a team and individually.
· Exceptional customer service skills.
· IT skills
The client requests no contact from agencies or media sales.