Recovery Support Worker Jobs in Home Based

Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services. You will carry a caseload of clients who you will formulate a comprehensive support and safety plan with, which forms part of the ongoing casework, promoting independence and preparing young people for moving into independent accommodation, and employment and education.

About the Role:

As the Young Person's Worker, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. You will be the lead worker overseeing the support and development of the young person’s needs and aspirations. You will guide and signpost the young person to the relevant statutory and non statutory services and will be key in motivating and coaching the young person to develop independent living skills.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.

Important Info:

Closing Date: Sunday 19th May at midnight

Interview Date: Interviews to be held on an ongoing basis at SHP Head office

This post will require an Enhanced DBS check to be processed for the successful applicant.

We're looking for two kind, compassionate and resilient Specialist Support Workers to join our Young People & Mental Health service in Ealing. No personal care or experience is required, just the right values.

£28,500.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

The service forms part of a pair of services supporting up to 12 individuals at any one time across the sites, providing a welcoming and supportive environment for young people across london on a spot purchase basis.

Specialist Support workers will manage a caseload of customers to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

Consists of working 5 days a week across all days, 8 hours shifts starting at either 8am or 2pm.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Plans and encourages involvement in local activities.
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and emotionally resilient in the face of challenging situations
Confident in the completion of regular paperwork and is well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Confident in the use of IT systems such as SharePoint and Microsoft Office suite.
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.

Desirable:

Experience of working in a complex mental health environment
Demonstrable experience of trauma-informed practice

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

You’re good at engaging with, and supporting, others who are experiencing difficulties. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Peer Support Worker.

Right now, we are looking for a Peer Support Worker to join the team at Horsham. Our Peer Support service offers both intensive and low key peer support services. We support people who are going through a difficult time, by sharing our experiences, helping them discover the strengths and developing skills that will lead to wellness. But it's only possible with the help of people like you.

Day-to-day, you’ll work with the team leaders, peer support volunteers and the people who use our services to develop an inclusive and effective peer support service, offering individual and group support. That means you will be working alongside colleagues who have personal experience of using mental health services to help others on their own recovery journey. You will help to contribute to the development of organisational policies, procedures, protocols, systems and guidance to underpin the provision of peer support across the organisation. Identifying and undertaking training programmes, promoting the service to stakeholders and operating within a fully compliant service to agreed budgets – all are part and parcel of this challenging role.

To succeed, you’ll need a good understanding of the recovery and personalisation agenda and the principles and practice on which mental health services are run. You must have a proven ability to consult, liaise and work collaboratively with a team of colleagues and a wide range of external organisations and a flexible approach to working hours. You will be well-organised and self-motivated; good problem-solving and decision-making skills are essential, as is an innate ability to cope with personal stress.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

So, are you ready to take on this rewarding role that comes with some really great benefits.

This is a permanent part time role requiring the post holder to work 15 hours per week.

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

Internally the job title will be Casual Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship's Wingfield Resource Centre as a Casual Recovery Worker.

The Wingfield Resource Centre currently provides support for individuals experiencing mental health crisis or who require preventative support. We operate 365 days a year from 6pm to 11pm.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.

Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

To apply, please visit our website via the apply button and then send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

We're looking for two kind, compassionate and resilient Senior Support Workers join our Mental Health service in Newham.

£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

IBIS House MH Step Down & Crisis

Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge. These may include housing, living skills, accessing benefits or the community, or other interventions and will be on a person-centred basis. The main aim of the service is to provide short-term support to customers to link with longer-term services to reduce escalations in need, and reduce inpatient readmission and reduce pressure on inpatient beds.

Shifts will be on a rota pattern and include morning shifts (08:00-16:00) and afternoon shifts (14:00-22:00).

Includes evenings, weekends and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs in a recovery-focussed way
Assessing referrals received by the service, within the 4-hour target, and providing a rapid response to these - supporting the team to identify and promote positive risk management.
Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns
Inducting new customers, and helping orient them to the community and local area
Completing/supporting housing referrals as required, supporting customers with budgeting tools and providing support to customers in accessing any benefits or addressing any issues such as benefits.
Building a relationship with the local borough and any key agencies. For example: no recourse to public funds teams, homelessness teams, community mental health teams etc.
Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
Is highly motivated and a self-starter
Enjoys managing and motivating others
Has a practical and logical mind and is naturally well organised
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

NVQ Level 3 in Health and Social Care or equivalent

Desirable:

Previous experience with Look Ahead or another similar provider, in a support worker role.
Other relevant professional memberships and/or specialist qualifications
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis. As a support worker you will play an integral role in developing effective support and risk management plans. You will also support customers with aspects of their day-to-day living including but not excluded to; social and physical activities, medication, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Community Support Worker

We are looking for a very motivated and able Community Support Worker to support the Community Connections Team to meet the relevant requirements of the Community Connections contract.

Position: Community Connections Support Worker

Location: Epsom

Hours: Part time,  18 hrs a week (TBA)

Salary: £12,985

Contract: Permanent

Benefits: Pension, Employee Assistance Programme

Closing date: 05/06/24

The Role

The Community Support Worker will be required to work alongside the full-time area Co-ordinators to support activities and groups and carry out one-to-one initial appointments for people residing in Surrey.

This will involve attending some groups in venues across the Surrey Downs area, to assist in the facilitation of groups to ensure they run safely and meet the needs of the clients.

The role will also involve supporting the full-time co-ordinators to complete initial appointments with new clients, including the completion of recovery stars and plans and updating client records.

Key responsibilities include:

• To support groups, courses and activities and work with the Community Connections Team to produce a quality service.
• Supporting the full-time co-ordinators to complete initial appointments with new clients, including the completion of recovery stars and plans and updating client records.
• To support the area co-ordinators in maintaining contact with those using the service via differing methods.
• To work with the area co-ordinators to contact clients who are not currently engaging to ascertain their current needs and update records accordingly.
• To be able to assess risk on a daily basis and react accordingly.
• To motivate people attending groups, activities, and one-to-one sessions.
• To promote “if you don’t do it, it doesn’t happen” attitude.
• To work with volunteers helping out with groups and activities.
• To work with the team of professionals and communicate well with colleagues working from different locations.
• To maintain databases and undertake any other administrative duties.
• To work collaboratively with other departments.
• About You

You will have experience of working directly with vulnerable adults (preferably with mental ill-health)

You will also have:

• Experience of working within the health & social care sector.
• A demonstrable understanding of the needs of vulnerable groups.
• Knowledge of Mental Health sector and relating issues.
• Good communication skills (oral and written)
• Ability to work on own initiative as well as part of the team.
• IT literate in MS Office, Excel, Virtual Platforms, Social Media and Networks.

Please note: A driving licence is desirable, however candidates without a driving licence will be invited to demonstrate how they could fulfil the requirements of the role without one.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

You may also have experience in areas such as Mental Health, Mental Health Support Worker, Mental Health Care Worker, Mental Health Practitioner, Mental Health Case Worker, Mental Health Outreach Workers, Mental Health Coordinator, Health Support Worker, Health Worker, Care Worker, Support Worker.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us

Mental Health Resource is a local, award-winning charity that improves the mental wellbeing of people in our community, through the provision of safe spaces and person-centred mental health support. We are supportive, non-judgemental, person-centred and community-focused. Our activity is driven by listening to our communities and we work inclusively and collaboratively, and are always exploring ways of learning, growing and trying new ventures. This is an exciting time for the charity as we embark on a new strategy and we would love to hear from you if you would like to help us to deliver it.

Our Hub project provides a wide range of wellbeing activities, peer support groups and 1-1 sessions for adults throughout the week from our base in Tunbridge Wells. We enable clients to identify their goals and to support them in their recovery, delivering activities to enhance wellbeing and providing tools and strategies to help them to manage their mental health.

The role

We are looking for someone to join our Hub team. This is the job for you if you have a strong understanding of mental health conditions and how they affect people; experience supporting adults with their mental health; the ability to motivate and engage with groups; and are able to handle challenging situations with confidence. You will need to share our values, be a great team player, be warm and friendly, and have excellent interpersonal and communication skills. Ideally you will be willing to share knowledge about a particular skill or interest such as art, cooking or exercise that can ultimately be used to further promote the wellbeing of our clients.

Please read the job description and person specification for further information as you will need to refer to this in the application process should you wish to apply.

We offer the following benefits:

• 25 days annual leave entitlement per year plus bank holidays, pro rata, with incremental increases capped at 30 days after 10 years’ service
• An additional day of leave on your birthday and another over the winter period
• A fully supportive working environment with regular supervision
• Flexible days and hours, to be arranged
• Access to our Employee Assistance Programme, a confidential 24/7 telephone advice and counselling service.
• Ongoing training relevant to your role, and access to a wide variety of courses
• Pension contributions of up to 4% of your salary.

 The application process

Please submit a current CV and a supporting statement (maximum of 2 sides of A4) that clearly outlines your suitability for the role. Please make sure you have addressed all the criteria listed in the person specification within your statement. CV’s sent without a supporting statement will automatically be discounted.

Please email your CV and supporting statement to the Office Manager, Leigh Attwood by 10am on Tuesday 28th May 2024.

We will hold face-to-face interviews at our premises in Tunbridge Wells on Thursday 6th June.

Please note:

• As the role will be working with vulnerable adults, an Enhanced DBS check will be required.
• To apply for this role, you must be able to provide evidence that you have the right to live and work in the UK without restrictions.

Mental Health Resource is committed to equality, diversity, and inclusion and we want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

We look forward to receiving your application.

Charity Registration No: 1049854.

The Mental Health IDVA will be employed by FearFree to develop pathways and processes for the Mental Health IDVA working in tandem with staff from Devon Partnership Trust to identify both patients and staff who are currently experiencing Domestic Abuse.

The Mental Health IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service embedded within DPT to ensure all staff are aware of Domestic Abuse, and equipped to ask the right questions and encourage both patients and staff to engage with the support the Mental Health IDVA will bring to this environment.

The post holder will assist health practitioners to respond more effectively to domestic abuse, particularly those with complex and multiple needs, and will bring specialist knowledge and skills in empowering clients to seek the right support, and move forward.

The work will include providing specialist knowledge and expertise to other health care practitioners to ensure victims of domestic abuse (and their children) are safeguarded from further harm, to provide a strong partnership approach to service provision.

Priority will be given to medium and high risk cases that are employees and patients of DPT – those who do not live in Exeter/Mid Devon area to be sign-posted to specialist support within FearFree Devon, or referred to partner NDADA if living in North Devon. To work with all victims of abuse (male or female) who are currently registered with formal DPT support.

Key elements of the role include:  

· Providing priority support to both patients and staff at the hospital.

· Delivering Domestic Abuse training to all staff at the hospital equipping them to recognise all forms of Domestic Abuse and ensuring they are confident in starting those conversations, and seeking additional support from the Mental Health IDVA.

· Risk assessing and helping to keep service users safe through safety planning.

· Enabling victims to access and engage with statutory and other services.

· Engaging with and supporting the MARAC process, to ensure that the voice of victims is heard.

· Managing a caseload of medium to high-risk victims and working proactively to support them and their families.

· Develop and maintain working relationships with additional services relevant to this field.

· Ensure services and resources are appropriate and tailored to services users needs.

· Support the relationship build between client and statutory services.

Key Responsibilities:

· Hold a caseload and provide high-quality telephone and face to face crisis intervention, information, advocacy and support to both staff and patients at the hospital who have been identified as victims of Domestic Abuse.

· Proactively assess the needs and risks of clients regularly in line with FearFree policies and procedures, having full regard for case management, MARAC and safeguarding adults and children policies and procedures.

· Complete risk and safety plans for all clients, ensuring risk management and safety is at the heart of everything we do in line with company standards.

· Ensure all records comply with compliance and quality standards and information is recorded accurately and in a timely manner

·  Engage with all relevant support agencies,  acting as the “voice” of both staff and patient victims to seek support to address specific identified barriers.

· Support all caseload to access external support and sign-post where appropriate to enable caseload to engage with other organisations who can support them on their road to recovery.

· Work proactively to raise awareness of Domestic Abuse  and upskill all staff within the hospital to be able to identify potential Domestic Abuse, and seek support from the Mental Health IDVA.

· Attend regular safeguarding and domestic abuse meetings within DPT and health related settings to discuss active cases as required by the manager.

· Proactively assess the needs and safety of any children of the client and ensure that any risks/needs identified are addressed directly with them, having full regard to Safeguarding Children’s policy and complying with the Local Safeguarding Children requirements.

· Advise clients of their rights and options for seeking help and support from other agencies, making referrals, attending appointments with them when required, co-ordinating the provision of multi-agency support where necessary, and proactively advocating to ensure barriers to accessing support and protection are reduced.

· Proactively look for and implement innovative and creative ways of engaging vulnerable and hard to reach victims, particularly those with multiple needs, and sustain the engagement.

· Participate in multi-agency conferences and meetings in respect of children and adults at risk as required, providing reports and undertaking actions as necessary.

· Work in partnership with key agencies, particularly with external support agencies, to ensure effective joint working.

· At all times protect the safety and security of service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection requirements.

· To be flexible with meeting clients which may involve working outside of normal working hours.

· Produce data, reports, evaluations and undertake research, as requested and directed by the Manager.

General

· Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.

· Attend and contribute to team meetings.

· Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.

· Undertake agreed training and keep updated on changes in legislation, policy, and best practice.

· To support additional duties at your team managers discretion.

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 14th June, with interviews currently planned to take place the following week.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We have an exciting opportunity for a Case Worker (internally know as a Case Manager- Domestic Abuse Specialist) to join the Domestic Abuse team in Norfolk. This role is office-based working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Norwich, as a Case Manager you will be:

Providing a high quality, end-to-end support service to the most vulnerable victims of complex crimes in particular Domestic Abuse. To act as the single point of contact for victims through the criminal justice and recovery process, delivering support and interventions where required, acting as an advocate on behalf of the victim and coordinating the support services required by external agencies

You will need:

• Experience of delivering high quality services to vulnerable victims of crime.
• A good knowledge of the Criminal Justice System.
• Experience of Multi-agency working.
• Good IT skills and experience of using case management systems.
• Good knowledge and understanding of safeguarding issues and the relevant policies.
• Strong communication and listening skills with an ability to communicate effectively.
• Ability to prioritise, plan and manage time effectively.
• Experience of delivering a service and working with DA victim's/service users.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

ABOUT THE ROLE

We are hiring a Mental Health Floating Support Coordinator to support our Luton Service which delivers support to individuals living within the community who have support needs pertaining to their mental health and wellbeing. The service works alongside statutory services, with the aim of moving people on to independent living within two years. You will empower and motivate our residents and participants to achieve their personal goals and gain greater independence, which enables them to reintegrate into the community and lead fulfilling lives. The support offered is tailored to the individual needs of the participants and residents through a recovery based model.

Who is the service for & what is it funded/ accessed to deliver?

• Men and women, aged 18+
• Our clients have a primary mental health need, including complex needs and dual diagnosis

All our clients have a personalised support plans and proactive support work, to engage them with the opportunities available to them to live independently in the community, develop their social skills and independent living skills. We work with clients to improve their health and wellbeing, including supporting people to manage their mental health condition and crisis prevention.

Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with length of service
• Training and Development including access to courses, upskilling, and progression plans
• Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme including counselling
• Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Life Assurance Scheme
• Cycle to work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

OVERVIEW OF KEY RESPONSIBILITIES

• Act as a key worker and/or link worker and contribute to the development of support plans, risk assessments and subsequent reviews.
• Provide advice, information and guidance to residents and participants.
• Explore the most appropriate methods and resources for meeting activity needs, including group events and individual sessions, using internal and external sources.
• Participate in, and encourage residents and participants to participate in the running and development of projects, social enterprise initiatives, training, volunteering or work experience.
• Develop and sustain therapeutic relationships, providing practical and emotional support to ensure they are always treated with respect and dignity.
• Support our residents and participants with the relevant skills, experience, networks, and training to prepare them for resettlement into semi/independent living.
• Identify resident activity needs and wishes through assessments, observations, and discussions.
• Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
• Develop and maintain strong relationships with internal and external persons and agencies.
• Administration duties will vary.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others

What we would like, but not essential:

• Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
• Experience of providing housing support and a practical assistance within a residential or outreach support role
• Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals

Further details of the responsibilities and key criteria can be found in the JDPS attached.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Mental Health | Support Worker | Recovery Worker | Luton | Bedfordshire | Jobs | Support Coordinator | NHS

Job Purpose

This role is within our crisis alternative service Safe Space - an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm (midday) - 11:30pm across all of our boroughs. The role will consist of two shift patterns to ensure the service is covered: 11:30am-6:30pm and 4:30-11:30pm. This will be on a rota basis across support workers.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

The Ocean Conservation Trust is a charity with a mission of ‘Connecting us with our Ocean’.

We are committed to conserving the marine environment and inspiring others to do the same. The Discovery and Learning Team at the Ocean Conservation Trust are looking to recruit new members to join our team of Ocean Discovery Rangers at Levels 1, 2 and 3.

As an Ocean Discovery Ranger you will interact with the public and communities both at our hub the National Marine Aquarium and through our many ocean discovery activities and events. Your main aim will be to contribute to our behaviour change programme promoting ocean conservation action though fun and engaging experiences. Some evening shifts will be required to run our public engagement evenings.

The essential criteria below applies to all Ocean Discovery Rangers at all 3 levels of responsibilities. Additional criteria for the Level 2 and 3 roles is separated and set out below. Strong applicants who meet the essential criteria and additional criteria for Levels 2 and 3 will be invited for interview.

ESSENTIAL

• Interest and enthusiasm for/knowledge of marine wildlife and conservation.

• Excellent communication and interpersonal skills.

• Ability to work as part of a team.

• Excellent organisation and time management skills.

• Able to demonstrate flexibility in work pattern.

• Experience working with children, young people and/or adults in an informal or formal educational setting.

DESIRABLE

• Relevant background (marine biology, conservation, environment, education).

• Experience of environmental education sessions and activities.

• Full driver’s license

LEVEL 1 ROLE – Ocean Discovery Ranger - Entry level

You will be required to work 24 hours across seven days, usually rota’d at approx  6 hour shifts. The rate of pay is £11.44 per hour.

LEVEL 2 ROLE  - Ocean Discovery Ranger

As a Level 2 Ranger there will be the extra responsibly of assisting with either:

· Ocean Squad programme of activities, planning and delivering the programme to meet its 5 year goals.

· Snorkelling programme of activities, planning and delivering the programme to meet its 5 year goals

You will be required to work 26 hours across seven days, usually rota’d at approx 6 hour shifts. The rate of pay is £12.00 per hour.

LEVEL 3 ROLE  - Ocean Discovery Ranger - Volunteer Officer

As a Level 3 Ocean Discovery Ranger, you will be lead on the coordination of the Ocean engagement volunteer programme, including recruitment, induction and training of our volunteers. Volunteers within the team support the programme by increasing engagement throughout the building through busking, games, 1:1 conversation, mini talks, greeting people as they start their journey. All these activities contribute to visitor satisfaction, return visits, increased engagement numbers, increase in GLO scores. In addition to this, volunteers boost OCT ambassador numbers and increase engagement with our advocacy programme such as the #thinkOcean Challenge, membership, driving donations and newsletter sign ups.

There is a need to expand the volunteer programme, to continue driving the work of the OCT. To expand successfully, more time needs to be focused on recruitment, training and retaining volunteers. Retention is particularly important as it allows us to maintain a high standard of delivery within the programme. There is also a desire to diversify our volunteer programme which will take considerable time investment to connect with local communities and explore different recruitment avenues.

ESSENTIAL

• Relevant background (marine biology, conservation, environment, education).

• Experience supporting volunteer based activities and/or leading a group of people.

You will be required to work 30 hours across seven days. The rate of pay is £12.43 per hour.  

To apply: Please select 'Apply' this will take you to our website which will give you specific instructions on how to apply for each role, interview dates, job descriptions and person specifications.

Closing Date for all applications: 9am on Monday 3rd June 2024.

In line with current legislation all applicants must be eligible to live and work in the UK.  As part of the recruitment process you will be asked to provide documented evidence of eligibility in the form of a passport or birth certificate. 

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit.  All applications will be judged solely on merit; however, we particularly welcome applications from groups currently under represented in the workforce.

Only candidates invited for interview will be contacted.

About the role:

The post holder will work within The Passage’s Community Services as a Complex Case Outreach Worker and will lead on case management for people experiencing homelessness who are presenting in the footprints in which the team operate and/or who are accessing the Resource Centre. The post-holder will support individuals with substance use support needs and/or mental health issues and will lead on work with clients who are experiencing alcohol and/or drug dependencies and who may also be experiencing mental health problems or other health or social care needs.

Main duties:

• To manage a caseload of clients presenting within the footprints in which the Engagement & Outreach service operate and individuals who are accessing The Passage Resource Centre. To support clients with complex needs, supporting them to identify and work towards recovery and away from homelessness.
• Carry out assessments, case management, support planning and the delivery of interventions for clients including those experiencing mental health and/or substance misuse issues who are multiply-disadvantaged in their homelessness.
• Provide assertive outreach and engagement with street-based service users presenting with complex needs and barriers to engagement. Carry out monthly street-based audits to inform reporting and analysis of service outcomes.
• Support clients who are rough sleeping or involved in day time activity in the footprints in which the team operate to end their homelessness by linking them in with appropriate internal and external support services relevant to their needs. To provide support to clients who are accommodated, but may require ongoing support in order to maintain this accommodation, linking them in to appropriate local services.

General responsibilities:

• In conjunction with your line manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience:

• Significant experience of delivering support services to socially excluded clients in a street based/day centre or similar setting.
• Significant experience of working in a mental health and/or substance misuse setting, working collaboratively to achieve positive outcomes for clients.
• Experience of providing a fully sensitive and responsive service to clients in a psychologically informed manner.
• Experience of working cooperatively with external partner agencies, e.g. Police, Social Services, NHS, as well as housing providers and voluntary agencies.
• Experience of assessing client needs and supporting clients to address their needs through assertive outreach and case management.
• Experience of working in a client-centered recovery focused approach and the necessary professional social skills to initiate and maintain constructive and appropriate relations with clients and agencies.
•  

Desired knowledge:

• Understanding the support needs of the street populations with complex health, and housing needs.
• Knowledge of services and legislative environment regarding housing, health, work and immigration as it relates to people experiencing homelessness.
• Ability to communicate, both verbally and in writing and collate and evidence work and outcomes using case management databases.
• Knowledge of Psychologically Informed Frameworks.
• An understanding of the causes of homelessness and, in particular, the needs of people who are multiply-disadvantaged in their homelessness.
• Knowledge of housing pathways available to dual diagnosis clients and how to access them.
• A working knowledge of how to support people with either substance or mental health needs.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.