We require a progressive mental health practitioner to manage our registered recovery service for people with mental health needs, located in Whalley Range, Manchester. You will lead a committed and experienced team of staff delivering a person-centred residential recovery service for people with enduring mental health needs. The service enables people to develop the skills and confidence to move towards independent living, to stay well and to enjoy an active lifestyle. We are committed to the active empowerment and involvement of service users and to encouraging self-management and resilience as well as strengths based approaches founded on respect and unconditional positive regard.

The Role:

As the named operational based Registered Manager you will be responsible for the overall delivery and management of the service and for ensuring that contract requirements and CQC quality standards are met. Specific duties and responsibilities will include:

• Deployment of staff to meet individual needs and preferences within available resources
• Supervision, coaching, performance management and support of staff, volunteers and students on placement
• Responding to referrals and undertaking initial assessments of need
• Ensuing all service users have a co-produced plan of support and a designated Key Worker
• Ensuring there are clear goals and expected outcomes for each resident with a defined move-on plan pathway towards greater independence
• Coordinating a programme of regular person-centred reviews which put each person’s views and unique recovery journey at the heart of planning and decision making
• Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support
• Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere
• Facilitate service user engagement, involvement and peer support

You will provide excellent customer care and proactively communicate with stakeholders in respect of risk management and the care and welfare of the people we support. You will have a strong ethical duty of care and a commitment to safeguarding vulnerable individuals.

This post will really suit you if you are seeking the opportunity to use your mental health practitioner skills and knowledge whilst developing a career in social care management and if you want to foster meaningful, therapeutic relationships with service users and enabling them to move on and make progress to recovery. You will also enjoy positive, professional relationships with the multi-disciplinary team.

Qualities Required:

Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect.  You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities. You will be expected to work collaboratively and professionally with the people we support, their families and mental health professionals/agencies.

You will need an up-to-date understanding of the recovery approach and recovery principles as well as mental health legislation, services and interventions.  You will demonstrate knowledge of the MHA, MCA, DOLs and the care standards.  You will have the knowledge and skills to ensure the safe management and administration of medicines.

You will be hard working, resilient and reflective with the ability to accept supervision and be accountable for your own practice. Good written and verbal communication skills are essential along with the practical skills required to plan and organize care and support delivery. You will be required to be flexible, working shifts on a rota system.

You will have at least 2 years practitioner experience with experience of supervising/managing staff and resources. A relevant health or social care qualification (such as RMN/DipSW, degree or Diploma Leve 5) is essential. You must be well organized, professional and credible with colleagues from the multi-disciplinary team. You will be able to demonstrate leadership ability and management competencies. Good written and verbal communication skills are essential as is the ability to organise your own time effectively and manage professional relationships. A commitment to your own continuous professional development is essential. In return we will support you to access training and to keep abreast of current thinking and evidence-based practice in mental health recovery and rehabilitation.

Creative Support is an equal opportunities employer and is committed to delivering high quality care through a diverse, well trained and supported local work force.