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Vacancy Reference Number:
EVC/FR/UK-R1
Position Title:
Events & Volunteer Coordinator
Department:
UK Events and Volunteers
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£22,000-£24,999 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 24th June 2024
Approx. Interview & Role Commencement Date(s):
• Interviews: As and when strong candidates identified
• Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.
Role Overview:
The post-holder will be working closely with other members of the Fundraising Department to gain exposure for the charity and the fundraising campaigns run throughout the year.
The Events and Volunteer team is essential to the growth of Muslim Hands both in raising awareness via our events which host thousands of people throughout the year, increasing awareness of our work and generating donations. The post-holder’s role will be central in expanding this and helping further the reach of Muslim Hands.
Main Responsibilities:
• To be the first point of contact for enquires in volunteering and events for post-holder’s local area.
• To support, manage and supervise the recruitment of volunteers.
• To equip head volunteers with the knowledge, motivation and understanding to carry out their role within the community on behalf of Muslim Hands.
• To work closely with key volunteers and groups to maximise Muslim Hands’ presence and work in the local community.
• To support our flagship events in post-holder’s local area including Gaza Winter Walk, Ramadan activities and a range of outdoor and international events.
• To organise and be responsible for local events in post-holder’s area in order to maximise Muslim Hands presence and raise funds for various projects.
• To arrange and attend masjid collections and make announcements to the congregation in the masjid.
• To build relationships with key groups and businesses in post-holder’s local area such as schools, scout groups and supermarkets.
• Ensure that all practices of the work carried out is clearly planned, monitored and evaluated in.
• Ensure all activity is conducted within up-to-date policies including health and safety and data management.
• To work closely with the Events and Volunteer Assistant Manager and the broader Fundraising team.
• To undertake (/progress towards undertaking) all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.
• To undertake any reasonable responsibilities as required by line manager.
• To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with other Fundraising activities from time-to-time, committing to partake in approximately Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
Essential: Ideal Candidate will:
• Right to work in the UK
• DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level
• Self-motivated
• Approachable with great leadership skills and initiative
• Excellent communication skills
• Knowledge of database management
• Be honest and willing to travel to meet with volunteers and work flexible hours.
• Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
• Be adequately experienced in supporting advertising and executing successful events.
• Possess suitable record keeping and administrative skills
• Possess a flexible approach to tasks and responsibilities.
• Possess a high level of self-motivation
Desirable:
• Access to a car with business insurance
• Direct role experience
• Familiarity of UK Events and Volunteers department’s activities
• An awareness of Health and Safety values.
• Multilingual Skills
Deadline for applications is 24th June 2024 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
£41,200 (pro-rata) + 6% pension contribution
21-35 hours per week
We're looking for a passionate and experienced Fundraising Manager to lead our fundraising strategy. You will work closely with our CEO and Fundraising Officer to raise funds from a range of sources to support our work with refugees, asylum seekers and migrants. You will also ensure that LRMN has positive relationships with funders and line manager the Fundraising Officer.
For more information, please refer to the job pack. To apply, please submit your CV and answers to the screening questions on Charity Job.
Deadline: 9am 24th June 2024
Interviews: Week commencing 1st July 2024
The client requests no contact from agencies or media sales.
Why join Rotherham Hospice?
We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do. Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.
Why join us as Head of Hospice at Home?
This is a new role being introduced within Rotherham Hospice which will provide expert operational leadership and clinical/professional accountability across all elements of the Hospice at Home Services.
The operational remit of the role includes:
- Daily operational oversight of clinical service provision ensuring business continuity
- Working clinically a minimum of two days each week
- Specialist Palliative Care Nursing (planned and responsive) for patients in their own homes 24/7
- Hospice advice & guidance line 24/7 Specialist Palliative Health Care Support Worker provision 24/7
- Line management and supervision of the Hospice at Home Team (Excluding medical staff)
- Responsibility for all areas of clinical governance and risk management of the service
- Team integration and cross cover for the Head of the Inpatient Unit Team integration and partnership working across the Hospice
- Working closely with our clinical and non-clinical teams, patients and loved ones will be responsible for the ongoing development of the clinical services. These will be aligned to the Hospice strategy, ensuring the needs of the patients and their loved ones are at the centre of the provision of high-quality services that deliver clinical excellence in line with CQC standards.
Essential Qualifications & Experience
- Current active registration with the Nursing & Midwifery Council (NMC).
- First degree in Nursing.
- Palliative care qualification or equiavalent experience.
- Evidence of on-going professional development.
- Operational experience of service delivery within an Inpatient setting.
- Caring for palliative and end of life patients, families & loved ones.
- Advanced communication skills.
- Experience of leading staff delivering palliative & end of life care and influencing maintenance and improvement of standards.
- Experience of working in partnership with patients, families and loved ones to hear experiential feedback and understand the needs of future service provision.
- Developing and delivering internal and external training packages/programmes.
- Leading and line management of a multi-disciplinary team.
- Working with and supporting volunteers.
- Receiving and providing clinical supervision.
- Delivery of clinical governance and risk management through frameworks and systems.
- Delivery of clinical audit and effectiveness.
- Successful project management including change and continuous improvement delivery.
- Experience and understanding of demonstrating and evidencing compliance against CQC quality statements and the 2024 CQC framework.
- Understands own accountability as a Registered Health Care Professional.
- Professional.
- Effective time management and the ability to prioritise and organise competing demands.
- Good level of self-awareness and effective team working with the ability to communicate with staff at all levels to promote effective learning and improvement.
- Remains calm in all situations demonstrating emotional intelligence and self-awareness
- Ability to communicate complex and highly sensitive information (both verbally and in writing).
- Identify, assess, and minimise clinical and non-clinical risks.
- Competence with clinical IT systems.
- Competence with all Microsoft or other IT systems used within the Hospice.
- Approachable, confident, compassionate.
- Professional, pleasant, and friendly demeanour.
- Full clean driving licence and daily access to a vehicle.
- Commitment to professional development of self and others.
- Insight into the wellbeing of self/others.
- Excellent communication and interpersonal skills.
- Able to work effectively and inclusively as a member of a team and autonomously as required.
- Empowering leadership and supervision style.
- Commitment to equal opportunity, diversity and inclusion.
All Hospice employees are offered the following benefits:
Holidays. A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
A supportive & comfortable working environment. Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another. Hassle-free parking at no cost. No one is more than a couple of minutes’ walk from the Hospice.
Great meals & drinks. Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.
Reassurance. Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in our service.
Training & development. Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
*To view the full job description/person specification including key responsibilities of the role, please see uploaded document attached.
The client requests no contact from agencies or media sales.
Why join Rotherham Hospice?
We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do. Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.
Why join us as Head of Inpatient Unit?
This is a new role being introduced within Rotherham Hospice which will provide expert operational leadership and clinical/professional accountability across all elements of the Hospice In-patient Unit. The operational remit of the role includes:
- Daily operational oversight of clinical service provision ensuring business continuity
- Working clinically a minimum of two days each week
- Provision of palliative & non-palliative care nursing across the 24/7 period
- Line management and supervision of the Hospice Inpatient Unit clinical team (excluding medical staff)
- Responsibility for all areas of clinical governance and risk management of the service
- Team integration and cross cover for the Head of the Hospice @ Home Team integration and partnership working across the Rotherham Hospice
- Working closely with our clinical and non-clinical teams, patients and loved ones will be responsible for the ongoing development of the Inpatient Unit clinical services.
- These will be aligned to the Hospice strategy, ensuring the needs of the patients and their loved ones are at the centre of the provision of high-quality services that deliver clinical excellence in line with CQC standards.
Essential Qualifications & Experience
- Current active registration with the Nursing & Midwifery Council (NMC).
- First degree in Nursing.
- Palliative care qualification or equiavalent experience.
- Operational experience of service delivery within an Inpatient setting.
- Caring for palliative and end of life patients, families & loved ones.
- Advanced communication skills.
- Experience of leading staff delivering palliative & end of life care and influencing maintenance and improvement of standards.
- Experience of working in partnership with patients, families and loved ones to hear experiential feedback and understand the needs of future service provision.
- Developing and delivering internal and external training packages/programmes.
- Leading and line management of a multi-disciplinary team.
- Working with and supporting volunteers.
- Receiving and providing clinical supervision.
- Delivery of clinical governance and risk management through frameworks and systems.
- Delivery of clinical audit and effectiveness.
- Successful project management including change and continuous improvement delivery.
- Experience and understanding of demonstrating and evidencing compliance against CQC quality statements and the 2024 CQC framework.
- Understands own accountability as a Registered Health Care Professional.
- Effective time management and the ability to prioritise and organise competing demands.
- Good level of self-awareness and effective team working with the ability to communicate with staff at all levels to promote effective learning and improvement.
- Remains calm in all situations demonstrating emotional intelligence and self-awareness.
- Ability to communicate complex and highly sensitive information (both verbally and in writing).
- Identify, assess, and minimise clinical and non-clinical risks. Competence with clinical IT systems. Competence with all Microsoft or other IT systems used within the Hospice.
- Approachable, confident, compassionate.
- Professional, pleasant, and friendly demeanour.
- Full clean driving licence and daily access to a vehicle.
- Commitment to professional development of self and others.
- Insight into the wellbeing of self/others.
- Excellent communication and interpersonal skills.
- Able to work effectively and inclusively as a member of a team and autonomously as required. Empowering leadership and supervision style.
- Commitment to equal opportunity, diversity and inclusion.
All Hospice employees are offered the following benefits:
Holidays. A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
A supportive & comfortable working environment. Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another. Hassle-free parking at no cost. No one is more than a couple of minutes’ walk from the Hospice.
Great meals & drinks. Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.
Reassurance. Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in our service.
Training & development. Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
*To view the full job description/person specification including key responsibilities of the role, please see uploaded document attached.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Aberystwyth University to support the search for a Development Services Officer to join the Development and Alumni Relations Office (DARO). The Development Services Officer will focus on prospect research to advance the University’s philanthropic ambitions.
This role is offered on a permanent, full-time (part-time options available) basis paying a salary of £25,742 - £30,487 per annum. This is a hybrid role where you can work between home and Aberystwyth University.
Reporting to the Development Services Manager and collaborating across the DARO team, the Development Services Officer will work closely with an external research consultant and will use DARO’s CRM system and publicly available information, to identification, present, qualify and report on individuals and organisations with the capacity to become major donors to the University.
The ideal candidate will have the ability to carry out desk-based research and due diligence as well as reporting the results with appropriate recommendations in high quality written reports and in conversation with the DARO team. Understanding the principles of prospect research in a fundraising or sales setting will be essential.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make any reasonable adjustments to enable all interested candidates to apply. Please contact Femke Vorstman at Prospectus for support with your application.
If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Business Administrator
Job reference: REQ001034
Salary: £25,000 to £27,000 per annum
Contractual hours: 37.5
Basis: Full Time
Region: Peterborough
Closing date: Sunday 9 June at midnight
Interviews: Thursday 13 June
The Role
At United Learning we know that, to deliver the best for the children and young people we serve, we need to invest in the adults around them. No school can be better than the staff at its heart.
The purpose of the Professional Development Team is to ensure that staff throughout United Learning, in every role and at every career stage, have an excellent induction experience as well as continuing development opportunities to allow them to excel in their role and progress in their career. Professional development at United Learning supports all staff to deliver an exceptional education as set out in the principles of our Framework for Excellence.
In the role of Business Administrator, you will support two branches of the Professional Development function: the Projects Team and the Apprenticeship Provider. You will play a critical role in ensuring the effective coordination and administration of Group-wide professional development. The ability to adapt and manage competing priorities is therefore essential.
The successful candidate will:
· Manage cohort recruitment and application processing for various programmes.
· Record programme participant and apprentice data with high levels of accuracy.
· Manage the apprenticeship e-Portfolio system.
· Coordinate programme and conference events, including sourcing and booking venues, arranging catering, and communicating arrangements to participants.
· Track participant attendance and monitor programme.
· Track apprentices’ destinations and report on their progress and outcomes.
· Coordinate internal communications by collaborating with colleagues on content.
· Edit video content to share with programme participants.
· Act as a central point of contact for general enquiries from programme participants, apprentices, and school leaders.
· Deliver exceptional customer service to all stakeholders.
· Process invoices, schedule meetings, prepare meeting papers and take meeting minutes.
· Provide diary management and travel coordination support to the Director of Professional Development.
Although advertised as a full-time position, we are committed to supporting flexible working and are willing to discuss options with suitable candidates.
United Learning values diversity and inclusion and is committed to creating and sustaining a more diverse workforce. We welcome applications from professionals of minority ethnic origin who share our commitment to inclusion and diversity.
About You
You have a positive and curious attitude and want to make a difference and improve the lives of staff and young people. You enjoy working collaboratively and place a high value on good stakeholder relationships, especially with school leaders. You must show a willingness to learn and a desire to develop in the role and make it your own.
This role is ideal for a recent graduate wanting to work in the education sector, or an experienced administrator.
Essential:
· Good organisation skills with the ability to prioritise, work at pace and meet deadlines.
· Team player with strong communication and collaboration.
· Well-developed interpersonal skills.
· High-level attention to detail and accuracy.
· Ability to exercise discretion and maintain confidentiality.
· Ability to problem solve and adapt to change.
· Ability to operate with autonomy.
· Thorough knowledge of Microsoft applications including Outlook, Word and Excel.
Desirable:
· Experience of writing for varied audiences.
· Experience of building rapport with a range of stakeholders.
· Video editing skills.
· Data protection awareness.
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.
For more information
For any queries relating to the role or your application, please email Sarah Beal (Professional Development Manager)
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel as required
Closing date: 23:59, Sunday June 16 2024
VIEW THIS ADVERT IN WELSH ON OUR WEBSITE
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
About the role
We are looking for an enthusiastic and proactive individual to join our Wales team as an Administrator. This is an exciting role for someone who is self-motivated, well-organised and able to work with minimum supervision to support the Wales UK Delivery team by providing high-quality, efficient and effective administrative support to meet the needs of an agile and flexible workforce.
You will be supporting the Programme and Partnerships Manager for Wales, managing routine and minor projects and activities, maintaining key documents in accordance with legal requirements and good practice.
As the first point of contact in the UK Delivery team, you will provide a customer-centered welcome and focus. You will provide administrative support as required, typically with finance administration and in researching and booking event venues, raising purchase orders and ensuring events can run smoothly.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience in providing high-quality, efficient and effective administrative support to staff, volunteers and service-users.
- Excellent demonstrable customer service approach and the ability to remain calm and professional, with an enthusiastic, flexible and collaborative approach, to work effectively with the local team and across the wider organisation.
- Experience working in a similar support role, maintaining or developing processes to enhance the customer experience, supporting delivery teams and meeting regulatory requirements.
- Knowledge and awareness of financial processes, recording and reporting.
- Excellent planning and organisation skills, with good attention to detail.
- Excellent knowledge of MS Office applications, especially Word and Excel.
- Strong empathy for the needs of volunteers, people with arthritis and colleagues (particularly home-based).
- The ability to speak Welsh is desirable.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interview date to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Harris Hill is recruiting for a Part Time Director of Finance & Operations – Fixed Term Contract (16 Months) Hybrid near Birmingham.
- Salary: £73,500pa - £79,000pa FTE.
- Working pattern: 4 days per week
- Hybrid Working: 2 days is required at their offices, based near Birmingham.
- Contract length: 16 Months Fixed Term Contract
Person Specification
- Qualified accountant (with membership to a relevant professional body, e.g. ACMA, ACCA, ACA, or CA).
The Position:
You will report to the Chief Executive Officer and be a member of the Executive Leadership Team. You will be responsible for a Management Accountant, Financial Administrator (x2) and an Operations Administrator
Key Purpose
To develop an operational and financial management model, which is clearly aligned to the delivery of the charity’s strategic objectives and core services.
Key Responsibilities
- Overall strategic responsibility for finance and operations including insurance for property and personnel, along with policies, processes and procedures.
- Leading the annual financial planning process, ensuring that budgets reflect overall strategic plans.
- Strategic responsibility for ensuring that budgets, forecasts and management accounts are agreed to budgets.
- Lead contact for commercial aspects of all large projects including those with government bodies.
- Maintain cash flow forecasts.
- Manage the statutory annual audit including preparation of financial statements in compliance with relevant Charity SORP and accounting standards
- Manage the organisation’s payroll.
- Oversee the purchase and sales ledgers.
- Lead on VAT submissions, including outsourced VAT exempt calculations.
Leadership
- As a member of the Executive Leadership Team, contribute to and oversee the wider operational performance.
- As a member of the ELT ensure the continued improvement and commercial development.
- Be the escalation point for all finance, commercial and operational issues
Operations
- Oversee the provision of day-to-day operational support across all activities.
- Ensure all staff have the necessary equipment to do their roles.
- Ensure office maintenance, equipment & building purchase/lease, and maintenance are undertaken as cost-efficiently as possible.
- Ensure compliance with Health and Safety regulations.
- Manging the relationship with the outsourced IT provider
- Lead on ISO 9001 management framework.
- Overall responsibility for procurement of, and all contracts with, service providers
- Overall responsibility for management of cyber security risk and maintaining Cyber Essentials certification.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Location: Remote or at Royal Bank of Scotland Plc (RBS), Stephenson Way, Wavertree Technology Park
About the Role
Advice Giving
- Deliver advice and information to clients, ensuring advice provided meets the requirements of Citizens Advice quality standards
- Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
- Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
- Use a range of information sources to find relevant information then interpret and communicate this to clients.
- Refer internally or to other specialist agencies as appropriate.
- Act for the client where necessary by calculating, negotiation, drafting or writing letters/emails and telephoning.
Administration
- Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure Data Protection compliant training is completed on an annual basis.
- Ensure that all work conforms to the service's systems and procedures.
- Undertake admin duties as required or requested.
- Complete a register of client outcomes, monitored by the lead Citizens Advice office of the project, and provide case studies (with client consent) demonstrating outcomes of the advice interventions to the funder.
Professional development
- Keep up to date with online systems, available training materials and other resources relevant to the areas of support.
- Complete the required training to comply with quality assurance processes
- Attend relevant internal and external meetings as agreed with the line manager
- Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
- Identify and implement own learning and development needs
Other duties and responsibilities
- Promote the aims, policies, and membership requirements of the Citizens Advice service.
- Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
- Be a positive ambassador for CAL.
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
- Adhere to RBS security vetting and health and safety guidelines, particularly within their building.
- Attend RBS Team meetings to share knowledge and up skill Bank staff to inform them of themes, trends and emerging issues.
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
Requirements:
- Experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
- Good IT knowledge with an ability to support delivery of advice
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone.
- Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
- Effective oral and written communication skills.
- Ability and willingness to work both on own initiative and as part of a team.
- Understanding of the issues affecting society and their implications for clients and service provision.
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
About us
Citizens Advice Liverpool (CAL) are being funded by Nat West Group to provide general advice by telephone for customers seeking this help. This general advice is confidential and independent of the Nat West (Banking) Group.
The post holder would be based at their RBS office for 4 days between the hours of 9am -5pm, providing telephone advice, and there would be 1 day based at a CAL office for writing up notes and any follow up work.
Where it is not possible for the SSO to work at the RBS office, the SSO would work at home or a CAL office, again providing telephone advice for these customers.
Early Intervention Dementia Adviser (Redbridge)
Age UK Redbridge, Barking and Havering
Salary: £25,821
Post: Full time (35 hours per week)
Closing date: Monday 10th June 2024, by 12pm
Interview date: Friday 14th June 2024
Age UK Redbridge, Barking and Havering offers a Dementia Advice Service providing high quality information, advice, guidance and support to people with dementia and their Carers throughout their journey living with dementia with a particular focus on moderate to late stages.
We are currently recruiting a Dementia Adviser in Redbridge to work in partnership with the London Borough of Redbridge and other Redbridge Dementia Partners. You will have an understanding of the needs of people with dementia and their carers either through professional or personal experience. You will have a key role in supporting people with dementia at various stages and encouraging people concerned about their memory to seek advice and assist them to access appropriate support to maintain their independence, enhance life choices and plan for the future. You will also help to develop coping strategies via support planning. This will include signposting and active referrals to relevant services as well as providing information on benefits available and assisting clients to access them where appropriate through various stages of their dementia journey. Provide community based, face to face services for an increased level of support for more complex cases.
This role requires the worker to work independently and manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. The post involves both office based, home visit and outreach work at a variety of locations across Redbridge. Good IT skills are required and familiarity with Charity Log would be useful as well as knowledge of relevant quality assurance systems.
To apply: Please check our website for further details and a full application pack
Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Charity Recruitment are proud to be working with a fantastic charity that promotes responsible investment. The charity campaigns and works with organisations and companies to tackle key issues such as climate change, global health, and workforce issues. A great opportunity exists for an Executive Assistant to join the team. As Executive Assistant, you will provide both personal assistance to the CEO and Deputy CEO in addition to executive support to the charity’s leadership team. You will support them with strategic time and diary management, light-touch inbox management, administration, and efficient communication flows. The role will sit with the Planning and Integration team and aims to align Strategic Planning and Leadership teams, managing communications and staff events. This is a full-time, permanent role, hybrid working (at least 1 day a week in the London office).
Who are we looking for?
Ideal candidates will have strong previous experience of providing executive support to senior leaders, with excellent technical capabilities and planning and communication skills. You will have high standards of personal integrity and have a personable and collegiate approach to work. Your organisation skills will be of a high standard, and you will be great at working with and influencing a wide range of people. You will be comfortable managing operational activities such as event planning as well as strategic communications and agendas. This is an excellent opportunity for a talented candidate to join a supportive team and an organisation leading and campaigning to make a positive impact on key matters affecting the planet and its people.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged, and we welcome applications from all backgrounds, communities, and industries.
Trusts and Grants Fundraiser
Offering flexible working with a friendly team, we’re looking for a Trusts & Grants Fundraiser to support The Haven’s financial sustainability through efficient grant research, application, and grant management. You will navigate the world of trusts, foundations, and grant-making bodies to identify funding opportunities aligned with our objectives and submit high quality applications for support.
Your responsibilities include maintaining a well-organised grant pipeline, tailoring applications to funder criteria, and collaborating with colleagues across The Haven to ensure projects are delivered and measured. Building and nurturing relationships is essential. Your contributions will inform our grants strategy, ensure ethical practices, and contribute to our mission's success.
The role is full-time or part-time (30 hours), and can be remote, hybrid, or office based in Wolverhampton, depending on your preference.
Please note, we will be holding interviews on a rolling basis. Due to the current fast-paced nature of recruitment in the sector, we advise you submit your application as soon as possible to avoid disappointment.
Main Responsibilities
Grant Research, Application and Management:
- Conduct research to identify potential funding opportunities from trusts, foundations, and other grant-making organisations to align with The Haven’s goals, priorities, and funding needs.
- Develop and maintain a robust grant pipeline, tracking the progress of all grant applications from identification to closure. Include monitoring and review of application and reporting deadlines.
- Collate external research and collaborate with frontline managers and staff, as well as other team members to gather pertinent, compelling information needed to develop robust cases for support.
- Prepare tailored funder applications that match the specific requirements and guidelines of each funder.
- Provide relevant materials and support to The Haven’s communication team regarding grants publicity, ensuring funder requirements are met.
- Work closely with project delivery leads to deliver comprehensive grants handovers to ensure compliance with all grant agreements, terms, and conditions, ongoing monitoring and evaluation is in line with funder reporting requirements, and submission of timely high quality reports.
- Collaborate with the finance team to develop grant budgets and monitor expenditure against the project budget, to ensure funds are spent as required and in a timely manner.
- Maintain documentation and records, ensuring The Haven’s CRM is kept up to date.
- Stay up to date with statutory contract opportunities and share information with relevant colleagues as and when opportunities arise.
- Support the tender writing process, undertaking research and developing copy with the support of the Senior Leadership Team where needed.
- Support the monitoring and administration of tender submissions, including deadline tracking, monitoring communications received and updating colleague stakeholders.
Relationship Management:
- Cultivate and maintain strong relationships with existing donors and funding partners, and initiate and nurture relationships with new prospective donors and funding organisations.
- Identify opportunities for stewardship of relationships and explore engagement activities and events.
Grant Strategy and Planning:
- Contribute to the development of The Haven’s grants strategy.
- Identify long-term funding opportunities and trends within the grants landscape.
- Capture, track, and analyse data to evaluate the success of applications and make data-driven decisions for future strategies.
- Work towards agreed metrics and KPIs.
Compliance and Best Practice:
- Adhere to relevant legislation and regulation such as GDPR and the Codes of Fundraising Practice and stay up-to-date and with any changes.
- Ensure ethical practices including transparent and accurate representation of The Haven’s work and achievements.
- Stay informed about changes in grant-making practices and trends.
- Attend relevant workshops, seminars, and training sessions to enhance grant-writing skills.
General Duties and Responsibilities:
- To undertake such other duties, training and/or hours of work as maybe reasonably required, and which are consistent with the general level of responsibility of this job.
- To have personal responsibility for maintaining personal and professional development to meet the changing demands of the job and The Haven, by undertaking appropriate training and development activities. This includes encouraging and supporting staff and managers in their training and development.
- To undertake any health and safety training and related activities such as First Aid, Fire Marshall, Duty Hold, Health & Safety representative etc. as required for the post and as required by The Haven Wolverhampton to ensure their Health & Safety Policy is implemented effectively.
- To ensure equality of opportunity both in service provision and employment, having regard to the needs of the diverse communities we serve.
- To act in accordance with the organisations standing orders, financial regulations and financial procedures.
- To supervise and support volunteers and placement as required.
- To comply with legislation and The Haven’s policies including Confidentiality, Information Sharing, Data Protection, Computer Security, Safeguarding vulnerable adults and children, and Human Rights.
- To undertake any other duties commensurate with the grading of the post subject to reasonable adjustment under the Equality Act.
- The duties of the post may change and develop from time to time in the light of new legislation, The Haven’s Policies, organisational development and social trends. Such development will be monitored in conjunction with the Chief Executive and will be reflected as necessary in the aims and objectives of the post.
Person Specification:
- Essential knowledge experience, skills and attributes
- Proven track record in trusts and grants fundraising with track record of successful applications.
- Ability to write compelling, tailored funding applications, exhibiting excellent written communication, grammar, vocabulary, and attention to detail.
- Proficient in researching, analysing, and presenting information from diverse sources in a clear, coherent format tailored to funder needs.
- Skills in organising, planning, and overseeing multiple projects simultaneously.
- Showcase experience in administration tasks, proficient use of Microsoft packages (Teams, Forms, Word, Excel), coupled with numerical and data analysis skills.
- Experience of using a donor management system or CRM.
- Capable of working autonomously and as part of a team, with self-motivation, proactive initiative, and the ability to establish effective relationships.
- Openness to seeking and implementing constructive criticism, demonstrating adaptability and willingness to implement change.
- Familiarity with The Haven Wolverhampton's work and issues related to domestic abuse, showcasing sensitivity and understanding.
- Understanding of GDPR principles and the importance of maintaining confidentiality concerning data.
- Commitment to continuous learning and professional development.
Desirable:
- An understanding of the issues and effects of domestic abuse and/or homelessness among women and children.
Other Requirements:
- Able to work effectively and with others in remote/ hybrid working context, utilising technology such as MS Teams
- Able to travel and work unsociable hours on occasions if required to undertake activities or continued professional development activities
Location: Wolverhampton
Contract: Full time, Permanent (P/T Option)
Salary: £30,000
REF-214 334
We’re looking for a committed and dependable Administrator to join our Volunteer Support team.
Volunteer and Community Network Administrator (fixed term contract for 9 months)
Type: Full-time (35 hours a week), fixed term contract for 9 months
Location: Office-based in London with flexibility to work remotely
Salary: £26,587 - £28,090 per annum plus excellent benefits
Salary Band: Band C3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note this is a fixed term contract for 9 months.
In this role you will provide administrative support to the Volunteering and Community Networks Department and Head of Volunteering and Community Networks.
You’ll be proactive and highly motivated. Attention to detail is essential as is the ability to plan and manage a busy and varied workload to provide support on various tasks.
You will contribute to the smooth running of the department through managing diaries, booking meetings and being responsible for departmental invoice processing.
As a part of the Volunteer Support Admin Team you will provide high quality support to our Community Networks volunteers based across the UK.
You will ensure that all volunteer enquiries are resolved promptly, that information provided to volunteers is aligned to our organisational positions and standards that relevant information is recorded and appropriate follow-up actions are completed.
Your insight will help inform our wider Community Networks team on volunteer priorities and issues.
If you’re enthusiastic, hard-working and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Friday 7 June 2024
Anticipated interview date: 14 or 17 June 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We are a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us to discuss.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- for antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of:
- gender
- race
- disability
- sexual orientation
- religion or belief
- pregnancy
- gender reassignment
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Macmillan Benefits Advice team is recruiting a specialist welfare rights caseworker to maximise the income for people with a cancer diagnosis and receiving treatment so they can focus on their journey instead of money worries.
You will work with patients via phone and in person at our offices and outreach locations such as hospitals. Full benefits advice is provided on means-tested and non-means tested and passported support. You will do benefit checks, help with applications, negotiate and challenge decisions up to Tribunal level whilst referring to other support to ensure a holistic service. You will be highly motivated, empathic and professional able to work in a team and independent to move cases forward and meet a case target.
Income through benefit applications, appealing decisions and representing at tribunal; you will need excellent communication and negotiation skills, able to digest complex legal information and explain it clearly with attention to detail and able to follow casework processes. You will need to be a problem solver who is able to work independently and in a team. You will need to be flexible and able to work in different environments, find solutions to problems and be highly organised with a commitment to quality.
The ideal candidate will have excellent knowledge of social security law and experience of casework but training and a trainee position will be considered for the right candidate. A DBS will be required for this role.
What you will get
- 26 days annual leave plus bank holidays
- Flexible working
- Employee Assistance Programme
- Enhanced sick and maternity pay
- Access to extensive training and continued professional development
How To Apply
For more information and to apply, please click on the Apply button.
Applications will be reviewed as they come in.
Interview Date: 10 June 2024
You will have a comprehensive knowledge of Quaker History, the ability to review it through various historical and contemporary lenses, and the skills to coordinate programmes that inspire, inform, educate, and illuminate the relevance of Quaker History to Quaker practice today.
You will coordinate and develop the programmes, deliver teaching, work with associate tutors to deliver teaching, and oversee the development of digital and print resources to support these courses.
This is an exciting and newly created role that focuses solely on Quaker History and provides the opportunity to contribute to our expanding vision to reach a global audience with new and innovative opportunities for learning.
Hours: 21 hours per week with a flexible working pattern
Salary: £20,490 (£34,151 pro rata)
Contract: Permanent
Location: Homebased with travel within the United Kingdom
Closing Date: 5pm Monday 24 June
Interviews: TBC
Woodbrooke is committed to safeguarding children and vulnerable adults and expects all its staff and volunteers to share and uphold this commitment.
Woodbrooke has a commitment to equality, and we encourage and welcome applications for posts from all sections of society. We would like to receive applications from people who uphold Quaker values, whether or not they are Quakers.