Recruitment Administrator Jobs

*Please note that this role is referred to as People Operations Administrator internally at Anna Freud.

About Anna Freud

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. 

ED&I at Anna Freud

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

About the role

The People Operations Administrator plays a vital role within the People and Culture Team at Anna Freud, reporting to the Head of People Operations. This role supports the organisation’s mental health mission by delivering a proactive, efficient, and customer-focused service across recruitment, on-boarding, compliance, and employee lifecycle processes.

Working closely with team members, the Administrator ensures smooth day-to-day operations by managing transactional tasks, maintaining accurate HR records, and supporting compliance such as disclosure checks and visa updates. They liaise with employees, managers, and candidates, prepare templated HR documents, and facilitate performance and onboarding processes. Additionally, the Administrator updates HR intranet pages, contributes to the weekly newsletter, and supports HR-related projects, fostering teamwork and operational excellence within the team

What you’re need to bring

To succeed as a People Operations Administrator, you will need strong experience in administration, preferably within an HR or people operations environment. You will have excellent organisational and time-management skills, with the ability to manage multiple responsibilities effectively. Attention to detail and proficiency in maintaining accurate records are essential, along with experience in using HR systems and managing data. Clear and inclusive communication skills, both written and verbal, are important for preparing documentation and collaborating with diverse stakeholders. A proactive, solution-focused approach, strong teamwork, and familiarity with compliance processes such as disclosure checks and visa management are also key.

This role is ideal for someone passionate about making a meaningful impact within a supportive and dynamic team. You'll contribute to vital processes that support employees and ultimately improve mental health outcomes for children, young people, and families. With opportunities to develop skills, it’s a rewarding and purposeful position

Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hour at our London site (4-8 Rodney Street, London N1 9JH)

Contract duration

12-month fixed-term contract

Closing date for applications

Midday (12pm), Thursday, 19 December 2024

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Friday, 20 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held in the week commencing 6 January 2025

How to apply
Please apply via our careers website. We are unable to accept CVs and kindly request no contact from agencies.

Do you want to play a part in supporting people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Counselling Administrator
Reference number: 250
Salary: £22,308 to £23,809 per annum, pro rata.
Contracted hours: 20 hours per week - (4hrs per day between 9-5, Mon-Fri)
Working base: Ware/Watford/Borehamwood/Hemel/Letchworth/Waltham Cross
Reports to: Service Manager - Counselling

We have a vacancy for a Counselling Administrator to join our team.

Hertfordshire Mind Network is a leading countywide provider of wellbeing services. This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal role in our Counselling service. The role is responsible for administratively supporting the Counselling service, processing referrals, booking counselling sessions and assisting with the smooth running of the service.

As a Mental Health Support Administrator, you will be

• responsible for ensuring a smooth process for people accessing our Counselling services.
• deliver effective administrative support for the Counselling service with an emphasis on maintaining records on the database.

As a Counselling Administrator, we would expect you to have strong administration and communication skills, with the remit of processing referrals and providing effective administrative support to the counselling team. Accuracy, record keeping, co-ordination skills and a compassionate manner are essential.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Monday 6th January 2025.
Interviews to be held on Friday 10th January 2025.
Please note we may close the advert early if sufficient applications are received.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

AIMS / PURPOSE OF THE POST

To manage the day-to-day administrative responsibilities and smooth running of the office including dealing with confidential and financial records.

MAIN DUTIES

• General office duties including, but not limited to, checking and responding to emails to the office email account, handling telephone enquiries and managing correspondence to the office.

• Providing office cover and being present in the office on Mondays to Thursdays. Must be competent and confident in the opening up and locking up of the building.

• Collating data on the client database as required for monitoring and evaluation purposes.

• Oversight of office inventory, including ensuring an adequate supply of stationery, printer ink, tea, coffee, refreshments etc.

• Responsible for the operation and basic troubleshooting of office equipment like printers and computers.

• Ordering supplies and resources for our play therapy service.

• Arranging staff meetings and taking minutes, when required.

• Looking after the maintenance and running of the office including health and safety requirements (such as regular PAT testing, fire alarm testing, emergency lighting testing etc).

• Maintenance and organisation of records and documents on our shared drive.

• Assisting with the recruitment, induction and training of staff and volunteers.

• Researching and sourcing information.

• Support with event organisation and fundraising activities when required.

• Support Trust House staff with particular projects when needed including providing cover 

Key skills and experience required:

• Experience of working in an administrative role. (Essential)

• Strong listening and communication skills, and excellent interpersonal skills with the ability to work with a range of people. (Essential)

• Good organisational skills with the ability to prioritise tasks and manage time efficiently. (Essential)

• Have a working knowledge of Microsoft Word, Excel and other applications. (Essential)

• Attention to detail in filing and collating information. (Essential)

• Ability to work independently and as part of a team. (Essential)

• Flexible and reliable. (Essential)

• Ability to use own initiative to identify and access relevant information and resources. (Essential)

• Ability to deal with sensitive and confidential information, maintain confidentiality and abide by all other Trust House policies and procedures. (Essential)

• Ability / confidence to use database / CRM systems (Desirable)

This job description is a guide to the tasks of the Administrator only. The post-holder is required to undertake such other tasks as are reasonably requested by the CEO and Management Committee.

Position: Human Resources and Administrative Officer

Reporting to: Head of Kenya Office

Location: Nairobi, Kenya with hybrid working of 2 days in the Nairobi office and 3 days remote

Contract Type: Permanent and full-time

Starting Salary Range KES 115,000 to 120,000 gross per month (commensurate with experience) plus benefits

Purpose

This position will be embedded within the Operations Team of Development Pathways and will manage the operations, logistics and administrative tasks of the Kenya Office in Nairobi. This post will also work with the Group Human Resources Manager to ensure Kenya Office Human Resource operations and practices, including staff development and well-being are  provided in line with Company expectations, including being responsible for Health and Safety aspects of the office.

 

Main Responsibilities and Duties

General Office Administration, Management and Quality Assurance

· Work with the company-wide operations team (across the UK, Jordan, and Kenya) in the development and implementation of the policies, procedures and processes that are relevant to the Kenya Office and ensuring staff awareness.

· Responsible for the smooth running of the Kenya Office and managing the office space, premises, furnishings and anything related to the smooth and efficient running of the office in a safe and cost effective manner.

· Create alignment and identify opportunities for best practice to be applied.

· Maintain office service agreements and monitor performance, taking action to improve where necessary.

· Coordinate and monitor office operating costs in line with budgets.

· Maintain an up-to-date communications list for the staff and providers.

· Oversee premises and lease management for the office – will be the point of contact with the landlord.

· Manage the office space and premises refurbishment as and when required, and if necessary, relocation management of the Nairobi Office.

· Ensure that all office cleaning and general maintenance is carried out.

· Create and implement effective administrative systems that demonstrate timeliness, transparency and efficiency.

· Reporting to wider company on Kenya Office matters, either through the operations team or wider, e.g., public holidays, news bulletin, etc.

· Focal point for any communications regarding the Kenya Office.

· Point of contact on legal and insurance requirements of the office premises, including dealings with the law firm, under guidance of the Group Human Resources Manager or the Head of the Kenya Office.

Human Resource Operations

· Work closely with the Human Resources Manager in the implemention and staff compliance of human resource policies and procedures for the Kenya Office.

· Support in the management of employee records and contracts especially the recording and updating of employee data.

· Coordinate and support in Human Resource related duties for the Nairobi office such as recruitment, onboarding (induction) and off-boarding.

· Supporting the Human Resources Manager by contributing and carrying out training as and when required, which also includes first aid and health and safety aspects.

· Contracting of external support staff, following company contracting procedure.

· Management of other DP office staff welfare, transport, safety and security, when visiting Kenya.

· Manage and organise the Kenyan office employees’ welfare requirements, e.g. all insurances, safety and wellbeing, social events, training.

· Responsible for the Krystle Kabare Scholarship recruitment and recipient.

· Supporting the Internship procedure as and when required.

Health and Safety

· Ensure all Health and Safety measures are implemented, communicated and monitored. This includes ensuring all Kenya Office employees and visitors are kept safe and following all safety protocols, including those related to first aid.

· Focal point and responsible for Health and Safety.

· Manage and coordinate appropriate Health and Safety Training and fire drills.

· Ensure that full office security measures are in place at all times, including for staff and visitors.

· Ensure the Office premises comply with legislative requirements.

· Strong management of support staff within the Kenya Office to ensure Health and Safety procedures are carried out. This includes training, monitoring the quality and delivery of outputs. Such management will include employees such as  the cleaner and driver and any other externally contracted staff.

Office Procurement and Asset Management

· Participate in the negotiation and procurement of office services and supplies in line with the procurement policy and processes, receive deliveries from suppliers and keep accurate records.

· Responsibility for the stock taking and maintaining all office supplies in a timely and cost effective manner.

· Responsible for replenishing, maintaining, quality assurance, cost effective management, assignment and problem solving concerning all office assets and equipment within the Kenya Office, e.g., IT equipment (laptops, monitors, printer, etc.), transport (through management of driver), utilities, security,  and anything else.

· Manage local insurance provision for equipment, assets and all other existing insurances.

· Responsible for Kenya Office asset registration.

· With the support of the IT coordinator, assignment of company laptops and ensuring they are set up with Iglu Tech.

· Implement and manage quotes and service provider relationships with all service providers and suppliers.

Logistical, Travel and Visitor Management

· Liaising with programme management to ensure employee’s travel logistics, including safety and security management is on track, when employee’s in or from the Kenya Office are on field missions.

· Lead in the organisation of meetings, conferences and workshops held by Development Pathways which could include sourcing and securing venues, issuing invitations, arranging food and refreshments and accommodation.

· When required, support staff and consultants with travel arrangements, including flights, accommodation and visa needs.

· Organise Kenya Office staff social events.

· Point of contact for insurance claims if a problem arises, e.g. medical insurance.

· Show ability to adapt and modify procedures or plans arising from crisis or improvement needs.

Finance Support

· Manage the day-to-day running of the Kenya Office, which include raising invoices for any office procurements, making payments (through petty cash or through the Finance Manager), maintaining a clear filing system, budgeting and reconciliation.

· Manage the petty cash in a transparent manner by keeping clear and detailed records with receipts.

· Budgeting submitted monthly to the Group Finance Manager.

· Manage certain banking requirements, e.g. withdrawal of petty cash or payment of statutory payments.

· When required, raise external invoices as instructed by the Finance Manager or Head of Kenya Office.

· When necessary, provide assistance or information to the Finance Manager.

Other tasks as and when required to meet the needs to be business.

Skills, Behaviours and Competencies

The Human Resources and Office Administrator will require the following skills, competencies and behaviours:

· An undergraduate degree in Business Administration or Human Resource Management or other relevant qualifications and experience in Business Administration and Human Resource Management.

· 3+ years’ experience in Human Resource Management and Office Administration.

· Demonstrable well-developed interpersonal communication skills with the ability to build rapport with others and convey ideas in a clear, logical and understandable manner.

· Strong understanding of Human Resource procedures and standards.

· Excellent time management with the ability to prioritise, plan and organise workflow to tight timeframes, handle multiple tasks, and be flexible with changing priorities.

· Proven ability to resolve problems, anticipate barriers and create practical solutions.

· Demonstrable attention to detail to ensure quality and standards of work are maintained.

· Ability to build and maintain working relationships with a broad range of staff and clients.

· Excellent team working, negotiation and collaboration skills.

· High IT proficiency (Microsoft Office (Word, Excel), SharePoint, etc.)

· Adaptability to change in order to keep everything running smoothly.

· Excellent time management skills.

· Demonstrable capacity to coordinate.

· Excellent verbal and written skills in English.

Terms of Employment and Benefits

Recruitment will be at the junior level and is a permanent and full-time post. This will be an opportunity for the right person to progress. Along with basic salary, the successful candidate would receive an attractive package of the following:

· Fulfilling work - working to make a difference to some of the world’s most under-served communities.

· Flexible working – Development Pathways offers employees flexible work hours and remote work options.

· Generous time off – recharge with 26-holiday entitlement plus public/bank holidays.

· Excellent health and well-being provision – access to the comprehensive medical insurance cover that includes in-patient, out-patient, dental and optical cover and an employee assistance programme.

· Group Life Insurance

· Commitment to professional development opportunities – we encourage our staff to participate in professional learning and development.

· Provision of a company laptop

· Yearly working at home allowance

· Monthly travel allowance if attends the office two days per week

· Reward Scheme for involvement in winning bid work

· Lunch provided when in the office.

How to apply

We invite interested candidates to please apply for the post by including all of the following:

1. A cover letter explaining why you are applying for this position, and how you would meet the selection criteria for the post of Human Resources and Office Administrator
2. A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
3. All applicants will be required to specify their nationality and if they have the right to work in the UK or Jordan.

Closing date for this post will be the close of business on the 20th December 2024.

Interviews will occur at the end of January 2025.

Applications should be submitted by email.

Applications will be reviewed on a rolling basis and we retain the right to close this role without notice.

Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.

Applicants, please note the Privacy Notice on our website.

Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilities.  without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.

About us

Development Pathways is an international consultancy organisation with a wealth of expertise in the areas of social protection, poverty and vulnerability analysis, social development, management information systems, research, and training. We are committed to innovative, progressive, and evidence-based social policy and aim to influence international debates on social policy through our website and participation in international fora. We combine country-specific social and political analysis with lessons learnt from extensive international experience to ensure that policies and programmes are robust and benefit the most vulnerable, including children, women, and persons with disabilities.

Our team has worked extensively across Africa, Asia and the Pacific, and Latin America on assignments for a range of clients, including the United Nations’ agencies (UNICEF, WFP, FAO, ILO, UNDP, UNDESA) and development banks (World Bank, ADB, KfW), governmental donors (FCDO, GIZ, DFAT), and international NGOs (e.g. HelpAge, Save the Children). Across our projects, Development Pathways is the lead supplier in the Partnership for Social Protection (P4SP) project based in the Pacific, with DFAT; the Strengthening the Societal and Economic Resilience in Jordan (SSERJ) project with FCDO; the DFAT capacity building platform called Social Protection Advice, Research and Capability (SPARC); and a KfW project in Malawi focused the Social Cash Transfer Programme.

We currently have around 50 staff members working across our four offices located in Greater London (United Kingdom), Nairobi (Kenya), Amman (Jordan) and Australia. Our staff work alongside a global network of trusted consultants. As an employer, we put our staff first and are committed to flexible working practices and developing our staff’s professional capabilities.

For more information about our organisation, please visit our website. 

Are you ready to help support the Church on its important journey of change?

The Church Life Review (CLR) is a significant and important journey of change to fully review all aspects of the life of the denomination. 

In this role you will work closely with the Programme Manager on all administrative aspects of the CLR, playing a vital role in seeing that they are properly supported in their busy schedule.

You will be educated to A level or equivalent with GCSE passes (grade A-C) in English and Maths. You already have experience of PA and administrative work in an office environment and are highly organised, with excellent communication and interpersonal skills and an ability to operate with discretion.

We can offer you a flexible and friendly working environment; working from Church House and from home.

If you are interested in working with us and can meet the job requirements, please visit our job page to download the application form. 

We DO NOT accept CVs. 

Closing date: 12 noon, Friday 3 January 2025
Interviews: Friday 10 January 2025

Our Company

At Tutors Green, we connect students with exceptional tutors.  We’re a purpose led company on a mission to make first-class tuition accessible to more students. 

We believe every student deserves the chance to succeed, no matter their background. That's why we partner with schools, local authorities, and charities to ensure equal access to top-notch education.

Since 2015, we've helped thousands of students build confidence and achieve their academic goals through personalised tuition programs. Our success comes from our unique approach: we work with a select group of expert tutors, carefully match each student with the right tutor, and provide regular feedback and reporting to ensure every student thrives.

It’s been an exciting year at Tutors Green, we’ve experienced rapid growth in demand for our services and our internal team has doubled in size. To maintain the quality of service as we scale up our tuition services nationally, we’re continuing to grow our internal team.

About The Role

As a Recruitment Coordinator, you'll be joining our passionate and supportive recruitment team, working closely with Senior Recruiters to help identify and attract the best tutors for our students. Your role will be pivotal in ensuring that our hiring process is seamless, guiding candidates through the application process and making sure they have an exceptional experience from start to finish.

If you’re driven by purpose-led work that fosters positive change in education and enjoy working in a fast-paced environment, this could be just the right role for you. 

Key Responsibilities:

• Managing job ads and screening CVs

• Conducting screening calls 

• Coordinating with Senior Recruiters and Tuition Programme Coordinators

• Screening applications 

• Scheduling and transcribing interviews.

• Managing recruitment documents, including employment verification. 

• Maintaining records in the Applicant Tracking System and Single Central Record.

• Handling pre-employment checks such as obtaining references and processing DBS applications.

• Serving as the first point of contact for candidates and ensuring a positive experience.

What We’re Looking For (Essential Qualities):

• A strong communicator with a deep sense of customer empathy.

• Seeking a confident, enthusiastic recruiter passionate about attracting top talent and driving our mission forward

• A natural ability to develop and maintain relationships.

• Highly organised with excellent time management skills.

• Proficient in prioritising tasks effectively.

• A commitment to safeguarding children. 

• High proficiency in Google Sheets and Google Docs.

• Highly efficient in data entry with a keen eye for detail.

• Ability to thrive in a fast-paced, dynamic environment, and handle multiple tasks simultaneously.

• Strong collaboration skills and the ability to work effectively within a team.

• Ability to think on your feet and resolve issues quickly and efficiently.

We will provide the training and support required, so you can thrive in your role and have a positive impact on the academic outcomes of the pupils we work with.

Tutors Green is committed to the safeguarding of young people. In accordance with our Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Benefits: 

• A chance to work as part of a dynamic, friendly team.

• Develop your professional skills with training courses.

• Workplace pension. 

• Enhanced parent policies. 

• Regular team dinners, lunches and socials (including pasta making courses!). 

• 26 days of paid annual leave (plus Bank Holidays).

• Health benefits: Free health and dental care insurance. 

• Salary: £22,000 - £27,000. 

The Circuit Administrator must have good admin & communiocation skills, able to self-motivate and work effectively as part of the small Circuit Office Team supporting ministers, officers and 17 churches of the Harrow & Hillingdon Circuit of the Methodist Church.  Based at the Lighthouse Centre, South Ruislip. Office hours 9am to 2pm Monday to Wednesday (some flexibility allowed and required). The post is for 20 hours a week (with the potential for increased hours). 
More details provided in the application pack.

Key Responsibilities will include:

• Responsibility for lettings at the Lighthouse Centre (ensuring the Lighthouse is self-sustaining)
• Supporting and delivering circuit-wide training (one-to-one or larger groups)
• Safeguarding administration
• Act as secretary to meetings
• Provide admin support

Key Skills and Experience:

• Administrative experience, with excellent record-keeping and minute-taking skills
• Strong communication skills.
• Experience in delivering training would be advantageous.
• Attention to detail
• Proficiency in Microsoft Office
• Ability to work independently, meet deadlines, and adapt in a dynamic environment
• Experience supporting and working in a team
• Flexibility and willingness to accommodate occasional evening and weekend work
• Willingness to travel locally for occasional activities away from the normal place of work (meetings & training etc.)

We want you to have every opportunity to demonstrate and develop your skills, ability and potential.  This role has the potential to expand and develop over future years.

Appointment will be subject to satisfactory references and DBS check.

Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of STEM leaders. We believe that family income should not be a barrier to the pursuit of excellence, so our programmes focus on supporting students from low socioeconomic backgrounds. 

As the Foundation starts supporting its third cohort of Scholars, we need an organised and proactive individual to take on the administrative work needed to support our growth. You will work closely with the Head of Strategy and Operations on a day-to-day basis to ensure the Foundation’s operational functions run smoothly. Your role will include minuting meetings, diary management, booking travel and accommodation for the team, applicants and Scholars, and overseeing expenses claims for applicants and Scholars. You will work collaboratively with the wider team in support of our recruitment campaigns, assessment centres and events, and play a key role in our work to ensure family income is not a barrier to postgraduate study. You will also liaise closely with Purposeful Ventures in relation to HR admin, IT support, and office logistics.

Harris Hill are delighted to be partnering with Sisters of the Holy Cross, in their search for a part-time Grants Administrator.

Location: Working from home, with at least two days a month in the Convent in Bucks (SL9 9AH)

Hours: 16 hours a week

Salary: £32,000 - £37,000 pro rata

As Grants Administrator you will process all applications for Grants; assessing initial proposals, liaising with grant applicants at all stages of the process and presenting full, completed applications to the Trustees three times a year. You will also monitor the use of grants by successful applicants by requesting written reports, reviewing information received and, when necessary visiting recipients to review and assess progress against expectations and the conditions imposed on the use of grant awards.

The successful candidate will have a thorough understanding and proven working knowledge of a Grants Management function, and duties involved and will have previously worked with a grants management system. Previous experience working within a grant making environment with administrative experience in the same or a related field is key, as is the ability to work to deadlines, be highly organised able to prioritise workloads.

If you can demonstrate an understanding and appreciation of the core values of the charity and fulfil the above criteria, please do get in touch!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.  

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.  

Crisis Skylight Brent is based in the centre of Harlesden, a thriving and multi-cultural high street community in Northwest London.   Due to the responsibilities of this role, it is mainly based onsite. 

About the role 

This role ensures that the Skylight and its building runs effectively and efficiently. You will oversee the creation and delivery of the right processes so your colleagues can support Crisis’ members to prevent and end their homelessness. You will assist with the day-to-day administrative tasks, health and safety processes and facilities management to ensure smooth, safe and effective operation of our offices and member areas.   

This is a varied role, and no two days are likely to be the same as you will be responsible for…

• Answering telephone and face to face callers referring them internally or signposting as appropriate.   

• Leading on building checks to make sure we are compliant with health and safety policies.

• Assisting with purchasing, stock control, financial reconciliation, and deliveries as well as liaising with contractors.   

• Promoting the Skylight internally and externally, supporting minuting of meetings and the planning of Skylight events.   

About you 

To be successful in this role you should have excellent written and verbal communication with proven skills of organising and enjoy and gain satisfaction from bringing order!  

You will be a team player with good interpersonal skills and the ability to develop and maintain working relationships. Ideally having had previous experience in supporting a team in an administrative role you will pride yourself on offering a high standard of customer service, both over the phone and face to face.    

You must be proficient in the use of Microsoft packages, be solution focused with a high level of attention to detail and able to manage a diverse workload with conflicting priorities.  

Ideally you will have an interest and understanding of the issues faced by homeless people and socially excluded groups, with some demonstrable ability to deal with challenging situations and individuals with a range of needs.   

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 January 2025 at 23:55

Interview date and location: Wednesday 15 January 2025 in person at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, London NW10 4LT. 

Interview process: Competency, scenario and value-based interview and a written task

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

Registered Charity Numbers: E&W1082947, SC040094  

Are you an immediately available Finance Administrator with experience of accounts payable?

Are you passionate about supporting individuals currently facing the challenges of custodial life and sentences?

If so then this exciting 1 year fixed term contract, Finance Assistant is the right opportunity for you.

Job title: Finance Administrator

Salary: £28,000

Contract: 1 year fixed term contract

Location: A short walk from Denmark Hill

Hours/pattern of work: 37.5 hours, 2 days a week in the office

In your role as Finance Assistant you will report to the Head of Finance and will support the wider finance team in delivering a timely and excellent service to the wider charity.

Your day to day duties as Finance Assistant will include;

• Processing accounts payable invoices
• Completing BACS and CHAPS payment runs
• Ensuring all suppliers are paid in a timely manner
• Processing high volume staff/volunteer expenses
• Completing credit card expenses
• Completing credit card statement reconciliation

The skills you will bring to your of Finance Assistant will include;

• Knowledge of debit and credits
• Experience of completing and processing expenses ideally in a charity
• Knowledge of Sage Line 50
• Excellent attention to detail
• Effective communication skills to liaise with internal and external stakeholders

If you are immediately available, have experience of accounts payable processes in a charity and want to apply for this role through TPP Recruitment then please do so by sending your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

I am currently recruiting an experiences Recruitment and People & Culture Operations Manager for a renowned business-focused membership organisation, on an initial 6-month fixed term salaried contract (although there is a possibility that this may be extended further down the line or possibly become a permanent position). The role will pay £50,000 to £60,000 per year (FTE) depending upon experience and will require travel into the City of London office a minimum of 2 days per week as part of hybrid working. This role is preferred on a full time (5 day per week basis) but there may be consideration to work on a 4-day per week basis.

In this newly created position, you will report to the Chief People Officer, and your role will consist of about 60% talent acquisition / recruitment-focus and 40% HR operations work. At an interesting time for the organisation, who have recently launched a new strategy and restructured, your role will involve recruiting to the roles that will bolster their new strategy and support them in rebuilding.

The ideal candidate will have solid experience across both Talent Acquisition and HR Operations. Working with the Director of People and Culture, the People and Culture Manager and People and Culture Administrator, you will lead on an be responsible for: -

- primarily focusing on sourcing, screening and onboarding top talent

- ensure the core HR processes are streamlined and compliant

- confidently partner with hiring managers at all levels to understand staffing needs , develop effective recruitment approaches to attract high quality candidates

- have a continuous improvement mindset with strong attention to detail and excellent process management skills

- lead internal and external recruitment operations end-to-end

- lead HR operations processes including supporting the P&C Administrator with payroll covering issues such as parental, annual leave and sickness

- ensuring the integrity of employee data including on the HR system and using this to compile and prepare regular reports and metrics

If you are an experienced Talent Acquisition and HR Operations specialist and you are available within a 1-month notice period for a start early in the New Year, please apply now by submitting you up to date CV.

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics. 

We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration. 

The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential. 

Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation. 

We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.

Closing Date: 5pm on 4th December 2024        Interviews:  10th December 2024