Recruitment administrator jobs
The Citizen Engagement Officer at The Food Foundation will provide support for our citizen engagement work. They will work closely with the Citizen Engagement Manager, the Head of Development and Campaigns and the wider team to support our work with Young Food Ambassadors and Adult Food Ambassadors.
The Food Ambassador programme is a well-established volunteer programme, which aims to amplify the voices of people with lived or living experience of food insecurity in The Food Foundation’s work. You will be a key member of the Citizen Engagement team and will be involved in supporting all aspects of our work, from administration, to events, to recruitment of new ambassadors.
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Are you people-centred, with experience of working with people from diverse backgrounds?
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Do you like a varied role, working across different teams both inside and outside of the organisation?
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Are you organised and have attention to detail?
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Are you flexible and able to work to tight deadlines?
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Are you a sensitive communicator who encourages inclusive practices?
If the answers to these questions are yes, we would love to hear from you!
Our vision is a sustainable food system which delivers health and wellbeing for all.



The client requests no contact from agencies or media sales.
About the opportunity
As Property and Facilities Coordinator, you'll be at the heart of our London office operations, ensuring it's safe, compliant, and a genuinely great place to work. This is a hands-on role within our Finance & Assurance directorate, based at our London office, where you'll work alongside the Property & Facilities Manager to deliver workplace environments that support our colleagues to make a real difference. You'll also provide support to our wider office portfolio, with occasional visits to other sites a couple of times a month.
You'll be the go-to person for everything from statutory compliance and health and safety coordination to managing contractors, overseeing office projects, and ensuring our spaces run smoothly day-to-day. Whether it's conducting site audits, coordinating first aiders and fire wardens, managing building inductions, or problem-solving reactive maintenance issues, you'll bring energy, initiative, and a solutions-focused mindset to everything you do.
While based in London, this role involves occasional travel to our other offices, giving you the opportunity to build relationships with colleagues and local teams across the Society. You'll work collaboratively with facilities management contractors, landlords, internal teams, and stakeholders at every level to keep our buildings safe, efficient, and welcoming.
About you
You're an organised, proactive professional with facilities management experience who thrives on variety and takes pride in getting things done. You understand that great workplaces don't just happen. They're the result of attention to detail, planning, compliance, and genuine care for the people who use them.
You'll have:
- Facilities management experience, ideally in a multi-site environment.
- Knowledge of health and safety requirements and building compliance.
- Experience managing contractors and coordinating maintenance (both planned and reactive).
- Project management skills and the ability to juggle multiple priorities effectively.
- A customer-focused approach and good communication skills.
- Confidence working both independently and as part of a collaborative team.
- Willingness to travel occasionally to our other offices across the UK, including occasional overnight stays.
What you'll focus on:
- Supporting the Property & Facilities Manager to deliver safe, compliant, and inspiring workplaces across our office portfolio.
- Coordinating statutory compliance, health and safety tasks, and ensuring all documentation is accurate and up to date.
- Managing relationships with facilities contractors, ensuring quality service and value.
- Conducting regular site audits and maintaining accurate asset registers.
- Recruiting, training, and coordinating first aiders and fire wardens.
- Leading building inductions for new starters and trustees.
- Project managing office moves, refurbishments, and reconfigurations.
- Responding efficiently to reactive maintenance issues and ensuring smooth day-to-day operations.
- Keeping facilities guidance and procedures current and fit for purpose.
Can you see yourself as the practical problem-solver who ensures our buildings work brilliantly for everyone who uses them? Are you ready to bring your organisational skills and facilities expertise to a role where you'll make a tangible difference every day? Can you balance compliance and care to create workplaces that genuinely enable our mission?
Important Dates
Deadline for applications is Sunday 26th October at 23:59.
Interviews will take place week commencing 3rd November.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
NO AGENCIES PLEASE
Senior Events and Membership Co-ordinator
Salary: £32,640 (pro-rata) / 17.5 - 35 hours per week (both part-time and full-time options considered)
Job location: Central London and remote working – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person.
• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?
• Are you hardworking, flexible, highly organised and efficient?
• Are you reliable, with excellent attention to detail?
• Do you have office administration experience?
The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack .
The Senior Events and Membership Co-ordinator has key responsibility for supporting our Organisational Membership alongside the Events Manager and the Head of Commercial Operations to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.
The Events Team is a key core team led by the Head of Commercial Operations, responsible for ensuring that support is provided to the QICN’s core programmes of work including the organisational membership, CPD events and various programmes.
The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.
The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.
Responsibilities
• Acting as a key point of contact for existing and new membership enquiries
• Working with the Head of Commercial Operations to track key deliverables within the membership and ensuring the maintenance of accurate records.
• Ensuring the issuing of invoices and supporting the Director of Finance with chasing payments and tracking payments
• Writing and editing newsletters to improve membership engagement
• Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.
• Tracking key statistics on member engagement and attendee numbers
• Overseeing the coordination and administration of several QICN professional networks.
• Supporting the Network Lead with outreach to potential network members.
• Preparation of online and in-person meetings (creating Zoom events, booking venues, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day).
Person Specification
• Minimum of five years’ experience of working in a coordination, support or administrative environment
• Experience of working with senior stakeholders
• High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)
• Experience of using CRM packages to manage, distribute, and update work
• Experience of organising events/workshops
• Experience of financial administration
• Experience in writing newsletter and promotional materials
• Detail oriented
• Good problem-solving and communication skills
• Highly organised and methodical approach to managing workload, including competing deadlines
• Able to work on own initiative and deliver timely, high-quality results
Desirable
• Experience in working in the healthcare sector
• Experience working with organisational members or high value clients
For the full Job Description and Person Specification, please refer to the Job Pack.
We are dedicated to the continual professional development of our employees and offer access to training opportunities.
We offer 25 days’ holiday per year (pr-rata for part time roles) plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.
Closing date: Monday 3 November, 5pm
Interviews: Monday 17 November, online via Teams
Please note that only short-listed candidates will be contacted after the closing date.
Charity no: 213128
We believe high quality nursing care should be available for everyone, where and when they need it.
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with excellent attention to detail and a passion for good customer service. The role provides administrative, logistical, and communications support as part of the team dealing with all membership aspects, offering valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing administration skills to work in a customer facing role, this opportunity will provide you with excellent insight and access to a wide network.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. The Coordinator will support two crucial functions of the membership team. On the compliance side, the role will be the first point of contact for members, ensuring that member evaluations and associated tasks are coordinated effectively. On the services and prospecting side, the coordinator will engage with a diverse range of organisations working in sustainability, assisting in pitching and communicating clearly about the membership value, the application process and its requirements, as well as providing specialist services and support.
To be considered for this role, you will be highly organised with great attention to detail, be process oriented and committed to providing excellent customer service. You will enjoy working on a varied set of tasks related to different areas of the membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, and stakeholder communications. You have an interest in learning more about member compliance processes and service provision. This role is supported by two associate managers in the team.
Key responsibilities we will entrust you with:
Membership applications and compliance programme
- Deliver administrative tasks in the compliance programme and application process, including scheduling calls, sourcing and maintaining evaluator records of competence & conflict of interest
- Coordinate the application process for aspiring members, pre-assess completeness of applications, and provide process guidance and support throughout their application journey
- Coordinate independent external member evaluations and act as main point of contact, responding to enquiries
- Maintain and update the Salesforce Compliance portal (platform used to manage evaluations)
- Record and track data across various platforms, updating logs and content on the ISEAL website
- Coordinate information and produce reports / minutes in support of programme management, the ISEAL Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, taking notes and supporting follow up actions
- Support to develop and maintain effective relationships with members and prospect members, as well as key stakeholders related to the compliance programme
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate customer relationships related to the ISEAL Insight subscription package, including recruiting new customers and supporting existing relationships, tracking payments, and coordinating delivery of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Liaise with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role encompassing customer service, communications or sales, with a focus on high quality services
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts etc.
- Strong attention to detail, with demonstrated experience with proof-reading and record management or similar
- Confidence in using digital tools and systems, with a proactive attitude to improvements
- Good time management and ability to organise multiple simultaneous tasks efficiently
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communicating with colleagues, customers and external partners, displaying professionalism in both online and in-person settings
- Ability to communicate and work effectively in a largely remote, international environment
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Exposure to a professional sales environment
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
Applications
Deadline for applications: 2 November 2025
Enquiries about the role can be directed to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview. We do not accept application letters created by AI as we would like to hear from applicants in their own words.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): w/c 6-10 November
Pre-interview timed exercises (between 60 – 90 minutes from home): 12-17 November
Panel interviews (Teams or in person): w/c 17 November
Decision: by late November
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Note about the Recruitment Process:
Candidates will be expected to attend an in-person Assessment Day on Thursday 30th October as the next stage of the recruitment process for this role.
Main Purpose of the Role
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.
The post holder will be required to work from home permanently but be willing and able to easily travel regularly to various locations in London as necessary to fulfil the requirements of the role, to deliver aspects of the programme, and to engage with other stakeholders and colleagues.
Main Duties and Responsibilities
Programme Delivery:
· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.
· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.
· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.
· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.
· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.
· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.
· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.
· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.
Programme Coordination:
· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.
· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.
· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.
Stakeholder Management:
· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.
· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.
· If required, represent Khulisa at events, meetings, and conferences as required etc.
· Support the onboarding and training of Associate Facilitators and volunteers as necessary.
· When required, support the onboarding and training of other permanent programme staff.
Additional Duties and Responsibilities
· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.
· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.
· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.
· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.
· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.
· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.
· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.
· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.
The client requests no contact from agencies or media sales.
As a vital part of the safeguarding team, the Trainer and Facilitator will play a key role in developing and delivering safeguarding training across the Diocese. This includes ensuring that all those with safeguarding responsibilities are equipped with the knowledge, confidence, and understanding necessary to recognise, respond to, and prevent abuse, and to create safe and caring church communities.
The role requires both strong organisational and interpersonal skills. The postholder will deliver training online and in person, adapting content and delivery methods to meet diverse learning needs and contexts. They will also monitor compliance and engagement with training across the Diocese, maintaining accurate records and preparing reports for leadership and governance bodies.
If you have excellent engagement & presentation skills, good IT competency, the ability to effectively prioritise and manage your workload - matched with a conscientious and flexible approach, then this may be the opportunity for you.
Main Duties And Responsibilities
Training Delivery
To deliver training both in person and on-line, in Safeguarding leadership, and raising awareness of Domestic Abuse, including evaluating pre and post training session work
Safeguarding Training Coordination:
Coordination of the diocesan safeguarding learning and development programme, ensuring alignment with national frameworks and standards.
Training Administration and Record Management:
Organise around 80 training sessions annually, managing bookings, materials, publicity, and attendance records, and maintaining accurate safeguarding training data for individuals and parishes.
Reporting and Team Support:
Produce reports and statistics on training compliance and trends
We are looking for someone with:
· A qualification or demonstratable experience in training or education.
· Demonstratable experience in evaluating pre and post training session work.
· Demonstratable safeguarding experience.
· Good clear communication skills, in particular a friendly and sensitive training delivery manner, and confidence in in running Zoom and Teams for training.
· High level of ICT and database skills, in particular the ability to input data accurately and extract reports as required.
· Understanding and assurance of absolute confidentiality in relation to records held in safeguarding files and databases
About Us:
Southwark is a diverse and vibrant Diocese in so many ways, from the energy of the inner city to the beauty of the Surrey Hills. We are one of the largest Dioceses in the Church of England, serving the people of South London and East Surrey. We take joy in the distinctiveness and variety of God’s gifts and people. You will find churches that offer welcome, care and dignity in Christ’s name to their parishes; chaplains walking along side those in education, hospitals, and prison; and pioneering communities seeking to reach out and serve in new ways.
The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.
We seek to be Christ-centred and outward-focused in all we do.
Are you interested in applying?
Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.
Equal Opportunities
The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.


Marketing Cloud Product Manager (2442)
- Location:Oxford based with the opportunity to work from home as part of our hybrid working arrangements
- Workplace Type:Hybrid
- Hours:36 hours per week
- Salary:£40,000 - £42,000 FTE per annum
- Job Family:Fundraising
- Division:Engagement
- Grade:C
- Job Type:Fixed Term
- Closing Date:27 October 2025
Oxfam is a global movement of people working together to end the injustice of poverty.
Are you interested in using automated and personalised email journeys can help to deliver a rich experience for donors, campaigners, and other supporters?
Do you have the ability to translate email marketing requirements into best practice solutions within Salesforce Marketing Cloud?
Do you believe that a kinder and radically better world is possible? And want to take action to make it happen?
We are looking for a Marketing Cloud Product Manager at a pivotal time of transition and change for the organisation.
The Role:
In this role, you will leverage extensive experience and expertise in Salesforce Marketing Cloud to deliver digital supporter communications. By implementing best practices and innovative solutions, the job holder will improve existing processes and practices to drive personalised marketing for income generation and engagement.
The job holder will support two key organisational improvement programmes: TREC (Transformation Roadmap for Engagement CRM) and Oxfam360 (Organisational Data Integration and Management), which aspire to transform the extent to which data are integrated across the organisation, and deployed to add value for supporters.
This role requires a blend of technical proficiency and strategic business thinking to drive continuous improvement and ensure the effective use of Salesforce Marketing Cloud.
You’ll be part of the Insights and Intelligence team, who:
- Provide actionable supporter insights to improve our engagement performance and accelerate growth,
- Manage the day-to-day running and strategic development of our CRM platform (Salesforce) and work with colleagues to identify how using data can improve the experience we deliver to supporters, and
- Develop and implement effective supporter segmentation and data selections for engagement activity.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
- Demonstrated ability to manage and optimize email marketing platforms (ideally Salesforce Marketing Cloud), with a proven track record of successful business as usual product management, including enhancements that have driven significant improvements in supporter engagement and operational efficiency.
- Expertise in creating complex, automated email marketing journeys and integrating data from various sources to provide a seamless user experience. Proficiency in AMPscript, SQL, and other relevant coding languages is essential.
- Proven experience in managing remote work, with strong self-discipline and capability in key collaborations tools (such MS Teams, JIRA). Ability to communicate and collaboration with team members and stakeholders effectively, regardless of physical location.
- Continuous learning and professional development to stay informed about the latest trends, best practices, and technological advancements in Salesforce Marketing Cloud.
- Comfortable working with a range of internal and external stakeholders.
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as part-time, job share, or partially home-based.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the . In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Oxfam GB is a Disability Confident Employer. Should you be unable to submit your application online and would prefer an alternative method please contact our recruitment team (). If you also want to discuss your application, please do contact us as well.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
is a member of of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
About Us
Unfold is an established local charity, supporting young people and families in Westminster and Kensington and Chelsea to get where they want to be, identifying and achieving their goals through mentoring and peer support.
For over 35 years, we have been supporting people who face social injustice, from families seeking asylum and young people excluded from school to women rebuilding confidence after hardship. Our programmes are rooted in empowerment and inclusion, led by trained volunteers who mentor, listen, and champion change.
Last year, we supported over 450 women, young people, and families, and with our team now 19-strong, we’re growing our reach, our partnerships, and our impact.
About the Role
We’re looking for a Volunteer & Communications Coordinator who believes in the power of people and storytelling.
This is a role for someone who’s passionate about community and inclusion, and who can bring both heart and strategy to the way we recruit, train, and celebrate our volunteers.
You’ll lead the development of our volunteer and communications strategy, ensuring our work is inclusive, rooted in social justice, and reflective of the communities we serve. From recruiting and training new mentors to telling powerful stories that shift narratives, this is a role where people skills meet purpose.
You’ll:
- Build meaningful partnerships with community organisations, universities, and employers to grow a diverse volunteer base.
- Oversee each step of the volunteer journey, recruitment, training, and recognition, ensuring every volunteer feels supported and valued.
- Shape Unfold’s digital presence and social media, amplifying Global Majority voices and sharing stories that inspire others to get involved.
- Work collaboratively across programmes to strengthen processes, maintain accurate data, and embed rights-based practice.
About You
You’ll bring:
- Excellent written and verbal communication skills and a confident, engaging style.
- Strong organisational ability - able to manage multiple priorities.
- Good data management skills and attention to detail.
- Understanding of the volunteer sector and enthusiasm for supporting families and young people to thrive.
- Experience in marketing or external communications, including managing social media and creating materials in Canva or similar tools.
- Ability to create compelling case studies and campaigns, and working with tools such as Mailchimp/
If you’re a storyteller with a social purpose who can bring warmth, structure, and creativity to a growing organisation, we’d love to hear from you.
Why Join Us?
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
- Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups
The client requests no contact from agencies or media sales.
Programme Officer
We are seeking an organised and enthusiastic Programme Officer to work with a small friendly team, supporting the delivery of high-impact events and citizen science programmes connecting people with nature.
Position: Programme Officer
Location: Office based Bristol
Salary: £27,500 per annum
Hours: Full time, 37.5 hours per week (part time considered, minimum 30 hours)
Contract: 1 year fixed term – potential for extension depending on funding
Closing Date: 17 November 2025 at 6:00am
Interviews: First stage 21 November (online), second stage 3 December (in person)
About the Role
As Programme Officer, you’ll play a key part in delivering a varied and inspiring events programme that engages thousands of people each year. Working closely with colleagues, partners and volunteers, you’ll help bring flagship events to life, including the Festival of Nature, Wild Summit and Communicate conference.
Key responsibilities include:
- Supporting the planning, coordination and delivery of events for both public and professional audiences
- Contributing to the development and coordination of citizen science programmes
- Handling event administration, including ticketing and logistics
- Liaising with partners, contributors, volunteers and attendees
- Supporting communication and marketing activities
- Coordinating volunteer recruitment, support and management
- Gathering data and supporting evaluation and reporting for funders and partners
About You
We’re looking for someone who is proactive, well organised and thrives in a fast-paced, collaborative environment. You’ll enjoy variety in your role and be happy to get stuck in to make things happen.
You don’t need to have worked in the environmental or charity sector before. We’re more interested in your ability to build strong relationships, communicate clearly and confidently, and work effectively with a wide range of external stakeholders. If you’re a great communicator who loves bringing people together and making things happen, we want to hear from you.
You will have:
- Strong organisational skills and excellent attention to detail
- Excellent written and verbal communication skills
- Confidence communicating with partners, volunteers and the public
- Experience using Microsoft Office and a willingness to learn new systems
- Experience supporting events or working in a busy, public-facing environment
- The ability to multitask and adapt to changing priorities
- A positive, solution-focused attitude and strong teamwork skills
It would be great if you also have:
- Experience coordinating volunteers
- An interest in environmental and wildlife issues
- Familiarity with citizen science projects
About the Organisation
This charity brings together a network of partners across research, media, policy and conservation to connect people with the natural world. Through major events, citizen science programmes and sector-wide initiatives, they engage thousands of people each year to inspire action for nature.
Other roles you may have experience of could include: Events Assistant, Programme Coordinator, Events Administrator, Community Engagement Officer, Project Support Officer, Communications Assistant. #INDNFP
If you’re excited by the idea of working on events that inspire action for nature, this is a great opportunity to join a small, passionate team making a big impact!
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
As the Fundraising Officer you will play a pivotal role in growing individual giving through cash and regular donors and legacy giving for a local health charity.
This post would be suitable for someone with existing experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience. The charity are keen to hear from candidates with an appetite to start and grow a career in the charity sector.
You will be joining a passionate, hardworking, friendly team where you will be able to see first-hand the difference your role is making.
This is a hybrid role with 3 days a week in the South West London office.
The charity
A collaborative, welcoming health charity, dedicated to supporting those in need of care and their families. You would be joining a passionate organisation with a tight knit and supportive working culture, who work on site with their beneficiaries.
The Role
Lead on the operational management of face-to-face regular giving recruitment.
Implement strategies to improve the acquisition of donors.
Deliver one digital cash appeal per year.
Lead the delivery of two retention communication campaigns per year.
Develop and implement automated digital journeys across IG that improve donor conversion, support income growth and reduce donor cancellations.
With support from Fundraising Assistant, ensure administration, record keeping and thanking for all IG activity is accurate and up to date.
The Candidate
Proven experience in marketing, using marketing techniques effectively to grow income and/or engagement. This could be in a charity or commercial setting.
Experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience.
Experience using digital media platforms (e.g. social media, canva, mailchimp)
Experience using a donor or customer database.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About the opportunity
We are now recruiting for a Programme Coordinator for our schools in the North West.
- The North West Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The North West Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Sunday, 26th October 2025
Interviews: Week commencing Monday, 3rd November 2025
Start date: Ideally Monday, 15th December 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with Dogs for Good who are seeking a new Volunteering Partner - Puppies & Dogs. Dogs for Good is a registered charity dedicated to advancing the boundless possibilities of what a connection between people and dogs can enable – in making everyday life fuller, healthier, and happier for everyone involved.
As the new Volunteering Partner – Puppies and Dogs you will find and welcome new applicants for voluntary dog care roles. Working with colleagues you’ll guide them through checks create and manage team rotas, maintaining thorough records and share simple, useful reports. Over time, you can help improve the ways that Dogs for Good work with volunteers build great connections between dogs and people.
The successful candidate must be able to demonstrate:
- Experience supporting volunteers or similar admin.
- Basic knowledge and understanding of safeguarding and data rules.
- Confidence in maintaining records and using a database.
- Articulate with the ability to produce clear written reports.
- Comfort and ease around dogs and dog-handling volunteers.
A background in charity health or animal welfare is desirable.
Please note that this role will require occasional working unsociable hours (evenings and weekends) and a basic DBS check.
For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Head Office in Banbury (The Frances Hay Centre) / hybrid working policy in place. Remote working considered.
Closing date: Sunday 2nd November 2025
However, applications are being reviewed and actioned on a rolling basis, so please apply as soon as possible to avoid disappointment.
We bring people and dogs together to make life possible.



We are recruiting for a Temporary part time Finance officer for a member body. This is a new role for the charity. The postholder will help us to review and improve our finance administration processes and support the charity through a period of transition. You will helping to implement new systems and processes as required and providing feedback and suggestions to the Head of Finance and Operations on finance-related procedures and tools.
Hybrid working 1 day in the office . This roles is 14 hours a week and can be worked over 2 days or over 4 half days
The Role
Financial Reconciliation & Reporting
Updating and maintaining Xero accounts system
Oversight of Purchase Ledger system, including weekly payments
Perform bank reconciliations
Perform reconciliation of income and expenditure.
Maintain accurate financial records in line with organisational and regulatory standards.Income Management
Process income received via royalty statement
Issue invoices, track payments, and follow up on outstanding balances.
General Finance Administration
Process purchase invoices and expense claims.
Maintain and update financial systems and databases.
Support audits and financial reviews by preparing documentation and responding to queries.
The Candidate
Previous experience in similar role
Proficient in managing day to day financial processes
Processing invoices, credit cards payments and expenses Familiar with Xero or similar
Familiar with online banking in a business setting
Excellent MS Office skills, especially Excel
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Who we’re looking for
We’re looking for an exceptional Director of Fundraising and Communication who will lead our fundraising and communications with vision and purpose, helping us grow our reach, deepen our impact and amplify our voice. You’ll be joining a people-centred, mission-driven team, united by a shared commitment to making a meaningful difference. At a time when vulnerable young people face increasing challenges, our work has never been more urgent. If you’re motivated by impact and driven by purpose, this is a good opportunity to contribute to lasting change.
You will be stepping into a well-established and highly effective organisation, but one that remains energised by innovation and continuous improvement. We actively welcome fresh thinking and new approaches that help us evolve and enhance our work.
What will you do?
This is a pivotal moment to join JET as we build on fourteen years of impact and enter a new chapter in our journey. We have ambitious plans to expand our reach and influence, and we’re seeking someone who can help us strengthen our funding base and sharpen our message.
Reporting directly to the CEO, you will lead and develop our fundraising team, shaping a cross-stream strategy and an integrated communications plan. You’ll be responsible for setting the strategic direction for fundraising, communications and events across the organisation. By doing so you will raise JET’s national profile, grow our supporter base and significantly increase income to support programme expansion.
You’ll bring strong experience across multiple fundraising streams, with a proven track record of securing significant multi-year funding and building lasting relationships with funders—both individuals and organisations. Alongside leading our fundraising efforts, you’ll take ownership of our brand, ensuring clarity and consistency in our messaging, helping partners tell our story, and securing positive media coverage.
You’ll lead the development of campaigns, fundraising and marketing activities, and digital engagement that not only enhance our national profile but also drive supporter engagement and income growth.
This is a home-based role, with travel required to and within the regions where we operate, including attendance at key events.
About you
You will provide strategic leadership across fundraising, communications, marketing and events. Your work will be closely aligned with JET’s five-year strategy, enabling continued growth in funding and programme delivery.
You’ll bring a wealth of experience in leading fundraising and communications at a strategic level, with a strong understanding of the sector and a track record of securing and sustaining major gifts and partnerships. You’ll be adept at managing integrated campaigns across multiple channels and growing income through sustainable funding models.
Your leadership style will be collaborative and empowering, with the ability to build high-performing teams and foster a culture of accountability and innovation. You’ll be a confident communicator, able to inspire and influence, with excellent relationship-building skills and a strategic mindset.
Above all, you’ll be passionate about JET’s mission to empower young people facing adversity. You’ll be a credible ambassador, committed to equality, diversity and inclusion and driven by the desire to make a meaningful difference.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
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Flexible working
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Enhanced annual leave
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Homeworking allowance
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Occupational pension scheme
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Occupational sickness scheme
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Special paid leave provision
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Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is 16th November 2025 at [23:30].
Interview Process
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First-round interviews: Monday 24th November (online)
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Meet the team task and fireside chat: Thursday 27th November
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Final interview (in person, London): Monday 1st December
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
We also reserve the right to cancel the final stage of interview on 1st December if candidate does not meet expectations at this stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
As the Transition and Recovery Service Team Manager you will oversee the Behavior change, and RISE Teams.
Our Behaviour Change programmes support individuals of any gender or sexual orientation who identify themselves as engaging in harmful behaviours in their relationships and are seeking support to end that harm. They may refer themselves or be referred by a professional. Service Users may have possible engagement with Social Services, Police, Integrated Offender Management (Male only) or Probation where domestic abuse has been identified.
The RISE service provides focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking, including people with harmful behaviors, to access education, training, employment or volunteering
As Team Manager, you will play a pivotal role in fostering a psychologically safe and supportive environment for staff working in emotionally demanding roles. You will lead with empathy and integrity, ensuring team members feel heard, valued, and empowered to raise concerns without fear. Through regular supervision, reflective practice, and wellbeing initiatives, you will promote resilience and mental health, enabling staff to deliver high-quality, trauma-informed support to survivors of domestic abuse.
You will support teams to deliver consistently excellent support to people using our services, ensuring contract compliance, and drive continuous improvement and innovation in a changing landscape.
FearFree is committed to flexible and hybrid working and this role will be a mix of working from home and office (Wiltshire or Devon). A driving license and willingness to travel across Wiltshire, Devon and Gloucestershire (for internal and multi-agency meetings and other deliverables) is therefore essential.
This role may include evening and weekend work when required.
Key Responsibilities
- To provide leadership, direction and support to the Behaviour change practitioners and RISE Advisors including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high-risk service users.
- On a day-to-day basis oversee the performance of the Behaviour change & RISE Team, acting as the main point of contact for the staff.
- To line manage the team of Behaviour change practitioners and RISE Advisors, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.
- To continue the development of the Behaviour Change practitioners and RISE Advisors into a cohesive and supportive team, through the use of open communication, team meetings and coaching. This will include developing the specialist IDVA roles including Mental Health and Health IDVA’s.
- Play an active role in supporting the relevant MATAC process, including attending MATAC Management meetings.
- Additionally, to support the MARAC process and wider information sharing with statutory partners.
- Ensure the Behaviour change & RISE Team works to accreditation standards.
- To promote a culture of engagement, improvement and best practice within the Behaviour change & RISE Team, to deliver a high quality and accessible service.
- To develop and maintain a culture and systems that promote trauma informed practice and equality within the Behaviour change & RISE Team, valuing diversity and offering empathy to victims of abuse, people who cause harm and violence.
- To lead on reporting outcomes linked to the Behaviour change & RISE Team and the support of people who cause harm and RISE service users.
- Carefully monitor and evaluate the performance of the Behaviour change & RISE Team, with a focus on quality assurance.
- Proactively build relationships with the wider statutory and voluntary partners across FearFree services, with a focus on supporting high risk adult victims of domestic abuse.
- Actively network across the operating area to build the charity’s reputation and harness support for the organisation.
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.