Recruitment assistant jobs in westminster, greater london

Join our team to develop your communication and organisational skills whilst championing our network of county-based charities across England.

Network Engagement Assistant
Job ref: NEA
Department: Communities and Participation
Location: London office (N1) or home based, with regular travel
Reporting to: Network Engagement Manager
Hours: Full Time. 35 hours per week
Salary: £29,269 for a role based in our National Office in London or £25,134 for a home-based role outside of the London travel to work area

About Us

We are CPRE, the countryside charity. We want a thriving, beautiful countryside for everyone.

We believe in countryside and green spaces that are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency.

About the Role

In this role, you’ll be part of the small network engagement team, working alongside the volunteering and participation team, in the Communities and Participation directorate.

You’ll assist with supporting, championing and enabling effective collaboration with the network of county-based local CPRE charities across England.

This role has a communications focus and involves editing a weekly email newsletter and an intranet. You’ll be the first point of contact for local CPRE staff and volunteers with queries about the work of their local charities. You’ll organise and support online meetings and events and be involved with measuring and reporting the effectiveness of our work.

The Communities and Participation team is mainly home-based, so applications are encouraged from remote workers with the expectation of travel to meetings and events approximately twice a month, for which expenses are covered.

Full training will be given in all aspects of this role, along with ongoing support and opportunities for development.

AI will not be used in the recruitment process for this role.

Closing date: 9am, Wednesday 10 September

Interviews: Monday 22 or Tuesday 23 September

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds.  People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.

Please note that we only accept applications from candidates with the right to work in the UK for the intended duration of the appointment.  If you are shortlisted for interview, we will conduct a right to work check prior to the interview.

CPRE is an equal opportunities employer.

No agencies please.

The Advice & Wellbeing Team at KCLSU are looking for a Triage and Administration Assistant to be the first point of contact for our vital service for student's at KCL. 
 
As the Triage and Administrative Assistant, it is your role to support the KCLSU Advice service to deliver high quality support to students who need help with issues impacting their studies. This will be done by ensuring excellent management of the Advice shared inbox, consistent record keeping using our case management system and communicating with both students and staff about our service. KCLSU Advice often supports students experiencing difficult circumstances and so as a team, we work effectively and empathetically. 
 
You will need to be confident in understanding complex policy and processes to ensure students are triaged appropriately and efficiently, enabling advisors to provide timely and tailored support. 
 
Key responsibilities include; 

• Supporting and completing a variety of administrative tasks relating to the KCLSU Advice service, in particular triage and casework.
• Maintaining accurate and consistent record keeping including using the Case Management System
• Administrate the KCLSU Advice inbox including processing referrals, removing duplicates, providing initial responses and flagging urgent queries.
• Representing KCLSU Advice at occasional outreach events to raise awareness of our service and educate students on the support offered.
• Provide administrative support for the Student Panel Volunteer project and any other relevant KCLSU Advice related projects
• Developing and maintaining up to date knowledge of the Advice Service procedures and practices and incorporate them into work effectively.
• Being a proactive and solution focused team member to support the service to meet student needs, particularly during busy periods.

 
The full Job Description, Person Specification and Recruitment Pack is attached. To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 
 
To be eligible to apply for this role you must:
• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
 
REF-223 071

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
 

Job Description:
Job Purpose:

The Fundraising Assistant will play a vital role in supporting the day-to-day operations of Women in Prison’s Fundraising Team. This role will focus on providing high-quality administrative and operational support, ensuring smooth and efficient team functioning. Working closely with the Director of Fundraising and other team members, the postholder will manage key administrative processes, coordinate internal systems, and assist with supporter care, events, and data handling.

This is an ideal role for someone with strong administrative experience who is highly organised, detail-oriented, and committed to social justice.
 

Key Responsibility Areas

1. Administrative support
2. Supporter stewardship
3. Data information and management
4. Research and reporting
5. Financial Coordination
6. General responsibilities

For full job description, please download the recruitment pack.

Communications and Marketing Assistant (12 Month FTC)
Salary: £26,926.00 (Pro Rata £12,206.00) Annum + Benefits
Location: Hertfordshire
Type: Part Time, 12 Month Fixed Term Contract (17 hours per week)
Working Pattern: To be agreed upon interview / offer

Our client delivers a wide range of vital services, including social housing, sports and wellbeing initiatives, and children’s, youth, and community services. They’re proud to support individuals and families across Hertfordshire, Bedfordshire, Buckinghamshire, and beyond, helping to build stronger, healthier communities.

As a Marketing and Communications Assistant, you will play a key role in raising awareness and engagement around their Family Services work, you’ll be responsible for:

• Creating and scheduling engaging content across social media platforms (Facebook, Instagram, YouTube, and others)
• Supporting website updates and ensuring content is fresh, relevant, and accessible
• Assisting in the design and distribution of newsletters and internal/external communications
• Writing articles and success stories that highlight their impact
• Producing visually appealing infographics, reports, and graphics to support campaigns and services
• Working to tight deadlines and managing multiple projects simultaneously

Our client is looking for someone who is:

• Creative and confident in using digital tools and social media
• Skilled in basic graphic design and content creation (e.g., Canva, Adobe, or similar)
• A strong writer with attention to detail
• Organised, proactive, and able to work both independently and collaboratively
• Passionate about supporting families and communities

Experience in a similar communications or marketing role is desirable, but they welcome applicants looking to grow in this area.

Please note: This is a 12-month fixed-term contract. The successful candidate must be willing to travel and work on-site at one of their Family Centre locations in Hertfordshire, as remote or home working is not available for this role. The role can be based at any of the centres, subject to individual site opening times. Their Family Centres are located in the following areas: Broxbourne, Dacorum, East Hertfordshire, Hertsmere, North Hertfordshire, St Albans, Stevenage, Welwyn & Hatfield, Three Rivers, and Watford.

If this sounds like the right opportunity for you, our client encourages you to apply as soon as possible. Applications will be reviewed and interviews conducted on a rolling basis, so early submission is highly recommended.

Our client are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. They do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. They encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

HOW TO APPLY:

On clicking apply, you will be redirected to their website to complete your application.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 24 August 2025 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

ICT & Facilities Assistant (Part-Time)
Fulham-based, with travel to sites across London
Monday to Friday, 9am–2pm (25 hours per week)
Two-year fixed-term contract
c£28,000 FTE (actual salary pro rata)

Are you a tech-savvy, people-focused problem solver looking for a part-time role with purpose?

We’re supporting a small, well-established charity that provides housing and support to vulnerable people. They’re looking for an ICT & Facilities Assistant to join their friendly team and help keep their digital systems running smoothly – and their staff supported and connected.

This is a great opportunity for someone who enjoys variety, values meaningful work, and is comfortable being the go-to person for day-to-day IT support.

What you’ll be doing:

• Acting as first-line support for all things IT – from SharePoint and Teams to mobile phones, AV kit and the organisation’s in-house CRM.

• Logging and escalating more complex tech issues to the external ICT contractor or your line manager as needed.

• Setting up user accounts, permissions and access rights, with a focus on security and good cyber hygiene.

• Helping with onboarding new staff, setting up laptops and workstations, and delivering basic Office 365 training.

• Keeping IT documentation up to date – including inventories, guides and user manuals.

• Supporting with basic facilities tasks, including office moves and covering the Fulham site reception on occasion.

What we’re looking for:

• A qualification in IT (e.g. diploma or degree) and strong working knowledge of Windows 11, Microsoft 365, Teams and SharePoint.

• Experience supporting hardware (laptops, phones, tablets) and networking infrastructure.

• A good grasp of cyber security best practices.

• Someone proactive, organised and approachable – a natural helper who’s happy juggling different tasks.

• An understanding of, or interest in, the challenges faced by ex-Service men and women.

This is an office-based role working 9am–2pm, Monday to Friday. You'll be based in Fulham, with occasional travel to other sites across London.

If you enjoy rolling your sleeves up, supporting people, and making sure the tech just works – this could be a perfect part-time fit.

To apply or find out more, get in touch today. Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Our client is the independent regulator of charitable fundraising in England, Wales, and Northern Ireland. They stand for best practices in fundraising, protecting donors and supporting the vital work of fundraisers. The regulator is seeking an Administrative Assistant to support its Casework and Governance teams, ensuring the smooth and efficient operation of their activities. The organisation offers a flexible hybrid working pattern, with two days per week in its central London office (3 days working from home).

The Administrative Assistant plays a crucial role in the day-to-day operations of the organisation, providing essential support to the Casework and Governance teams. Your responsibilities will include answering and dealing with incoming phone calls for the Casework team, managing corporate email inboxes, setting up and maintaining case files on a CRM system, and compiling case bundles. You will also assist with the preparation of meeting papers, taking minutes, and providing general administrative support, including booking meeting rooms, managing post, and assisting with office management tasks.

To excel in this role, you should have experience dealing with the public on the phone, preferably in a customer-facing or regulatory environment, and will possess excellent customer service skills. You should also have had experience of providing administrative support. As our client’s work involves handling confidential information, discretion, and the ability to manage sensitive data are crucial. Proficiency in using Microsoft Office applications (Word, Outlook, and Excel) is required, along with effective communication, attention to detail, and the ability to manage competing priorities in a fast-paced setting. Experience using CRM systems (such as Salesforce), SharePoint, or knowledge of the charity or fundraising sector would be beneficial but is not essential.

To apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.

The regulator is committed to diversity, equality, and inclusion. They want their workforce to be truly representative of the society they support and protect, enabling them to regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment. Please let us know if you require any part of this application or interview process to be adjusted to accommodate your needs.

We’ve got a bold ambition, a clear strategy and a growing team of over 100 colleagues who are passionate about delivering on big goals. To do this well, our four senior leaders (the Executive Team) need to stay focused on the big picture—casting vision, galvanising our people, building relationships, and advancing strategic priorities. This team is highly collaborative, fast paced, extremely busy and is looking for Executive Assistance to become even more effective for   colleagues and those we serve.

As a trusted partner to our CEO, Executive Team, and Trustees, this role ensures our leadership operates with clarity, focus, and momentum. From managing complex schedules to coordinating key projects and communications, you will create the space and structure that allows our leaders to lead —helping Stewardship remain agile, effective, and deeply aligned to its Christian mission.

This role isn’t just about worldly administration — it’s about the spiritual gift of administration and the stewardship of time, priorities, and relationships at the highest level of the organisation.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress. 

The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.

To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process.  You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.

Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.

The key responsibilities we entrust you with

Operations Support

• Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
• Manage IT equipment and liaise with external IT support
• Facilitate internal communications by supporting regular and ad hoc staff meetings
• Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
• Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
• Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
• Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
• Participate actively in team and organisational planning and activities
• Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.

Member communications

• Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
• Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
• Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
• Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
• With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary

Monitoring our membership programme

• Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
• Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
• Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
• Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce

Other

• Provide occasional support for member-only Zoom webinars and at in-person events
• Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
• Support the Membership Manager and Membership Coordinator on member engagement projects

Experience, Knowledge and Attributes

• Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
• Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
• Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
• Ability to communicate confidently and sensitively with a diverse global community
• Proficient written and spoken English
• Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
• Experience using CRM systems, e.g. Salesforce
• Ability to communicate and work in a dynamic, international work environment and working with multiple managers
• Interest in and some understanding of sustainability issues

Additionally desirable

• Previous experience with support for IT systems and users
• Experience using Salesforce CRM
• Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Salary:   £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)

Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 31 August 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 9-11 September

Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September

Panel interviews (Teams): w/c 22 September

Decision: by 30 September

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

The role is responsible for ensuring the charity operates within a robust governance framework and complies with all relevant statutory, regulatory, and internal requirements. This role requires the ability to operate, and pivot, between subject matter expert, strategic partner, advisor and team member - with hands-on delivery, supporting the Board of Trustees, senior leadership, and staff to embed a culture of good governance, risk awareness, and ethical practice across the charity.

The role line manages a small team (including two administrative assistants), and oversees the use of external experts to provide advice.

About us

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Onsite Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES

Contract: Fixed term contract (6 October 2025 – 13 February 2026)

About the role

The Warehouse and Driver Assistant at Crisis is a varied and fulfilling role. You will work with the Warehouse & Facilities Manager to ensure a safe and tidy working environment at the Crisis Warehouse. In collaboration with the Resourcing Team, you will take control of the collection and delivery of donated and resourced food and equipment needed for the Christmas event. You shall act as key support to the Warehouse Manager in organising outgoing stock for the Christmas event and ensuring an accurate stock take once the Christmas event has taken place.

The role acts as a key contact point and support for teams of volunteers in the warehouse. Supporting the supervision of volunteers, including large groups of corporate volunteers is a key aspect in helping the warehouse run smoothly.

About you

• You should have experience in warehousing, delivery driving, logistics, event management or production.
• Have a personality which enables you to effectively communicate, with confidence, to a wide range of audiences.
• Feel comfortable when driving in London, in various size vehicles. Up to and including a Luton van, with a tailgate.
• Have a mind-set where problem solving, and basic mental arithmetic comes easy.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working hours.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 24 August 2024 23:55

Interview process: Competency-based interview

Interview date and location: Tuesday 2 to Thursday 4 September. In person at Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge, and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Starting Salary - £31,613 (including London Weighting)

Location: Office Based - London

Job Profile

Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people? 

The post holder will contribute to ensuring the Supporter Donations Team (SDT) manages and administers supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes. 

Accountability 

The post holder reports to the Supporter Donations Manager and will work alongside a team of Supporter Donation Assistants, collectively delivering the team’s key aims and responsibilities. 

Key Responsibilities 

Supporter Care: 

• Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way. 

• Provide phone cover to the Supporter Care team as required. 

• Provide Reception training to the Supporter Care team as required. 

Donations: 

• Accurately code donations received, ensuring agreed departmental procedures are followed. 

• Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms. 

• Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.

• File and archive financial data, while adhering to strict audit controls. 

Gift Aid: 

• Understand Gift Aid and its application within CAFOD. 

• Assist with all aspects of tax-effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC. 

Thanking: 

• Produce and dispatch letters to thank and acknowledge donations received. 

• Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch. 

• Contribute to ongoing enhancement and improvement of supporter thanking 

Post/banking: 

• Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels. 

• Preparation of daily banking, cash handling and initial reconciliation of all monies received daily. 

Safeguarding  

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person Specification

Understanding our context  

• Understanding Catholic identity - Show an understanding of and work with the Catholic community to further CAFOD's mission. 

• Understanding CAFOD - Demonstrate how both CAFOD’s and Catholic values influence all our work internally and externally. 

• Understanding international development – Have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities 

Working together  

• Managing ourselves – Happy to take on additional responsibility to help the team or others under pressure. 

• Working with others – Build collaborative relationships across CAFOD and with external partners, donors and suppliers. 

• Communicating - Ensure others fully understand what has been discussed and agreed. Make timely contributions to decisions. 

• Looking outwards – Build cooperative, professional relationships with partners, supporters, donors, suppliers and the communities we serve 

 Making change happen  

• Managing resources - Offer ideas to improve information systems and processes to reduce costs and improve efficiency. 

• Achieving results - Look for better processes and ways of working to achieve results. 

• Managing our performance - Agreeing realistic deadlines and measurable objectives for myself, others and the team.

• Taking the lead - Take a lead in identifying solutions and making change happen 

Job Specific Competencies 

• Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy. 

• Ability to communicate professionally with supporters, from individual givers to religious communities. 

• Displays excellent written and verbal communication skills. 

• Ability to build strong collaborative relationships with colleagues.

Desirable Criteria  

• Experience with a CRM software/ database 

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. 

Please click here for a full list of CAFOD’s Staff Benefits 

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults. 

We are recruiting for a few Temporary Supporter Care assistants for a high profile social welfare charity. You will need strong supporter care and customer service skills worked on high volume inbound calls with strong database skills. Starting Mid August and will run into Mid November 2025.

Initially working in their London office 5 days a week for the first 3-4 weeks, once trained there will be hybrid options .

Handling inbound telephone calls from the public during our busy high volume appeal period.
Processing orders, fundraising products by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience.
Processing requests from organisations for fundraising materials for our busy nationwide appeal campaign.
Taking telephone donations from the campaigns.
Processing administrative updates on our supporter database.
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience.

The Candidate
Experience of working in a busy high volume contact centre and call handling environment
Experience of providing excellent customer care and passionate about delivering a positive customer experience
Confident, empathetic, polite and professional telephone manner
Accuracy in data entry
Experience of database/CRM systems
Experience in MS office

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Ambitious about Autism is a national charity dedicated to supporting autistic children and young people. We champion their rights and create opportunities for them to thrive through specialist education services and award-winning employment programmes.

(Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position)

Are you ready for a role that's challenging, exciting and full of purpose?

In this role, you will be working on a 1:1 basis with autistic pupils, helping them access the curriculum while encouraging their independence and self-esteem through both classroom learning and community activities.

Position: Specialist Teaching Assistant

School: TreeHouse School, Muswell Hill, N10 3JA

Contract Type: Full time, Permanent (term time only role)

Hours: 8.45am – 4.35pm

Salary: £25,988 to £27,322 (paid across 52 weeks)

About the School:

TreeHouse School is a vibrant community where over 100 autistic children and young people (aged 4–19) learn and thrive. We provide specialist, intensive support tailored to individual needs, with a person-centred approach that puts the young person's voice at the heart of everything.

Join a passionate, skilled team that truly cares. You'll be supported, challenged, and valued as you help transform lives.

We offer:

• Varied, meaningful work with real impact

• Autism-specific training and ongoing development

• Strong leadership and a culture that prioritises wellbeing

• A career that makes a difference every day

Our benefits package: please refer to our website

Start date: October 2025 (however earlier start dates are available depending on notice periods)

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.