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Responsible for managing the Association's approach to high-quality, evidence-based patient information and meaningful patient involvement. A core aspect of the role is overseeing and maintaing compliance with the PIF TICK quality mark, ensuring that all patient information meets the PIF TICK principles and demonstrates best practice in co-production, accesibiility and governance. You will work closely with the BAUS Trustee for Patient and Public Involvement, the Chair of the BAUS Patient Information Reader Panel, independent medical education providers and the BAUS Clinical Sections to ensure that a robust framework is in place for the creation and review of BAUS patient information.
Please supply an abbreviated CV and a supporting statement.
The client requests no contact from agencies or media sales.
Peer Coordinator – My Health Matters
Location: Manchester Hub - working across Greater Manchester
Contract type: Fixed Term until 31st March 2027
Salary: Grade 3 - £32,585 per annum working out as £26,068 pro rata for 28 hours a week
Hours: Part time – 28 hours per week
Closing Date: Monday 20th April 2026 at 11.30pm
This role is ring-fenced for those with lived experience of multiple disadvantage.
Are you dedicated to empowering people with experience of homelessness? Do you have excellent communication interpersonal skills and a commitment to overcoming barriers to healthcare faced by those with lived experience?
Join Shelter and you could soon be playing a vital role helping people who are affected by the housing emergency.
About The Role
You will be supporting the Project Coordinator to deliver the My Health Matters project for Manchester and will facilitate the delivery of the Homeless Health Peer Advocacy by coordinating a team of lived experience peer advocates to deliver 1-2-1 advocacy style support to those experiencing homelessness. You will help to recruit and train volunteers and support them with their progression goals. The role includes case management of My Health Matters clients including managing referrals, quality assuring support work and coordinating the project’s drop-in network. The post will be based in our office at Swan Street but will require travel across Greater Manchester. In addition, occasional travel to other cities including possible overnights may be required.
About You
You understand the barriers to accessing healthcare faced by people who are experiencing homelessness and can form professional relationships with peer advocates and Homeless Health Peer Advocacy clients, all the while following relevant guidance and safeguarding procedures.
You empower those with lived experience through your excellent interpersonal and communication skills and empathetic approach and you are as comfortable working collaboratively as you are working independently.
Most importantly, you are dedicated to developing your skills to support others in the role and committed to Shelter’s purpose and values of equality and social inclusion.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About The Team
My Health Matters is a peer-led health inclusion project, working towards an inclusive health system where everyone has access to the health care they need, supporting people experiencing homelessness to address both physical and mental health issues. We work to improve people’s confidence in using health services and increase their ability to access healthcare independently and bring together frontline health and social care services with those with lived experience supporting the co-production of solutions to health inequalities in Manchester.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please refer to the Criteria - Peer Coordinator document attached to the advert and answer the questions via the supporting statement section of the online application form . The critieria contains one unassessed question regarding your lived experience and four assessed questions. Please demonstrate the below behaviours below throughout your responses:
Please use real examples and write up to 350 words per point
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
St John's College is an award-winning, Ofsted-rated Good autism-specific college for autistic young people aged 16–25. We are now seeking an experienced and strategic Deputy Head of College to join our College Leadership Team (CLT).
About the Role
As Deputy Head of College, you will play a key role in the strategic and operational leadership of the College. Working closely with the Head of College, you will drive the quality of education, ensuring that all learners receive a high-quality, ambitious and personalised curriculum that prepares them for adulthood.
You will lead on the continuous improvement of teaching, learning and assessment, ensuring strong outcomes for learners, and will contribute to the development and delivery of the College's strategic vision. This is a highly influential role, supporting the alignment of education, health and care provision while ensuring compliance with statutory and regulatory requirements.
Key Responsibilities
About You
We are looking for a confident and values-driven leader who is passionate about improving outcomes for autistic young people.
You will bring:
You will be resilient, collaborative and driven to deliver continuous improvement, with the ability to balance strategic thinking and operational delivery.
Why Join St John's College?
If you are an experienced leader with a passion for inclusive education and a commitment to excellence, we would love to hear from you. Only applications submitted online will be considered via the recruitment portal.
Informal visit to setting/main college site - Tuesday 24 March 2026
Candidates informed of application outcome - Thursday 17 April 2026
Interviews - to be conducted remotely via Microsoft Teams - Thursday 23rd April 2026
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a confident, proactive, and highly organised Community Programme Coordinator to join the team, and be responsible for planning and coordinating activities, events, and other group offers here at the Likewise Community Hub, Kitchen, and Garden in Camden.
Please note, we may decide to stop taking applications earlier than the 10th of April if we receive a high number of applicants. Please also ensure you read through the job pack attached before submitting your application.
About the Role:
Job Title: Community Programme Coordinator
Salary: £29,000
Holiday: 28 days + bank holidays (increasing by 1 day per year of service)
Pension: 5% employer contribution
Hours: 37.5 hours per week, Full time
Based: At the Likewise Community Hub, Camden; Flexible; Minimum of 4 days in person, up to 1 day a week remote
About Us
Likewise is an innovative social care and mental health charity working at the heart of the Camden community, supporting individuals experiencing loneliness, isolation and social exclusion. We provide a range of one-to-one and community offers, and our goal is to create spaces and places where people from all walks of life and with varying levels of need can find belonging, connection, and support navigating life.
At the Likewise Community Hub, we offer a programme of activities, events, and therapies that are free and open to all adults, but with a particular focus on those experiencing social isolation, loneliness, or marginalisation through mental ill health. We want to continue developing into a vibrant, thriving and inclusive wellbeing hub.
About You
Essential experience and skills would include:
- Planning, delivering, and coordinating projects, activities, or events with multiple stakeholders
- Using Microsoft Office, with strong knowledge of Outlook, Excel, and Forms in particular, and being comfortable learning new systems
- Supporting or coordinating volunteers and/or placement students
- Attention to detail, organisational skills, and the ability to manage competing priorities and administrative tasks
- Building relationships and engaging with community members, volunteers, or service users
- Working with people who may have varying support needs, including mental health challenges
- Responding thoughtfully to, or managing challenging situations and conflict while maintaining appropriate boundaries
- Building positive relationships with external partners, communicating with care while representing the needs and values of the organisation
It would also be great if you had...:
- Experience working in the charity, community, or health and social care sector
- Experience in supporting and implementing project reporting, monitoring, or evaluation tools
- Some familiarity with housing, social care, or welfare systems, or experience in supporting people to navigate these
- Experience designing and distributing promotional materials, or using tools such as Canva, MailChimp, etc
- Familiarity or knowledge of adult safeguarding, duty of care, and GDPR principles
- Experience using project coordination tools, databases, and/or CRM systems
- Some familiarity with the local area or experience working in the Borough of Camden
How to Apply
More information about this role and how to apply can be found in the Job Information Pack attached below. Please read through it before you apply. The deadline for submitting your application form, CV, and your supporting statement with the answers to your written application (see information pack for guiding questions) is 9 am on the 10th of April, 2026.
Please do not include your name or any other personal characteristics on your CV or supporting statement. This helps us to look at applications anonymously.
For any questions or enquiries related to our recruitment process
View our job information pack for details on how to contact us.
Please read through the Job Information Pack for guidance.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.

The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London, 50-52 Commercial Street, London E1 6LT
We are currently recruiting for two vacancies:
About the role
As a Lead Worker (Intensive Case Management), you will deliver intensive, person-centred, and holistic support to people who are disadvantaged and need significant support to end their homelessness. You will be collaborating with internal and external colleagues to meet people’s immediate, acute needs and to support them to start taking steps towards ending their homelessness.
We take a bold approach to supporting people and adapt our ways of working when needed to ensure that we are providing impactful, equitable service giving everyone a fair opportunity to receive the support they need. We help people to challenge barriers put up by the system. This is an incredibly varied role as you will offer practical support such as help to attend external appointments, open bank accounts, and obtain IDs, but you will also work closely with our internal clinical psychologists to help your members to recognise their strengths and build resilience.
About you
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 15th April 2026 at 23:59
Interview date and location: Friday 1st May and Tuesday 5th May 2026, in person at Crisis Skylight London.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.
Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.
One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.
IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.
With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.
The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.
We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.
You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.
This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.
Applications should include a CV and covering letter responding to the following questions:
Interim Public Fundraising Manager
Salary: Band 6 £39,775.77 - £45,489.23 per annum inclusive
Contract type: Fixed term (6 months) | Full-time, 37.5 per week
About the job role
We have an exciting opportunity for an Interim Public Fundraising Manager in our fundraising team at St Joseph’s Hospice.
We are looking for an experienced Fundraising Manager to join our small but dynamic fundraising team.
The successful candidate will be responsible for managing the public fundraising team – overseeing the recruitment and retention of individual supporters and community organisations through appeals, regular giving, in-memory, challenge events and fundraising activities.
About you
You will need:
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
Join St Joseph’s team and find out more!
For further information and to apply, please visit our dedicated recruitment page via the 'Apply' button.
Closing date: Friday, 17th April 2026.
Interview date: Friday, 24th April 2026.
We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Prospectus is collaborating with a well-known centre of Christian worship in the North-East of England to recruit for a Head of Communications and Marketing.
The incoming Head of Communications and Marketing will ensure the department is a strategic enabler of transformation, by amplifying our client’s voice, nurturing relationships, and guiding public perception. Through compelling messaging and innovative campaigns, the postholder will ensure that our client’s story, and the Christian faith which underpins it, reaches and resonates with local, national, and international audiences.
The successful candidate will be an experienced communications and marketing professional having led a marketing or communications function previously. You will have demonstrable skills in adapting messaging for different audiences, and ideally will have experience of supporting a fundraising function from a communications perspective.
For the full Appointment Brief and for details on how to apply please click through to the vacancy on the Prospectus website. Following review you may be asked to provide further information as part of the recruitment process. For further information about this role please reach out to Steven Fraser at Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Guildford Cathedral is seeking an organised, personable and proactive Liturgy & Music Administrator to provide high quality administrative support to our vibrant Liturgy and Music Department.
This is a key role at the heart of the Cathedral supporting clergy, musicians, volunteers and families, and helping ensure the smooth delivery of services, choral music, occasional offices, concerts and communications.
About the Role:
Reporting to the Canon Precentor, you will be a central point of contact for liturgical and music-related enquiries and will work closely with colleagues across the Cathedral’s administration team.You will need excellent organisational skills, strong communication and a calm, flexible approach to a busy and varied environment.
Some of the Key Responsibilities of the role:
About You:
You will be highly organised, approachable and confident in managing multiple priorities.You will enjoy working with a wide range of people and be comfortable operating in a worship-focused environment.Previous administrative experience is essential; experience in a church, music or events setting would be an advantage.
Please refer to the attached Job Description for the full details of the Liturgy & Music Administrator role.
Why Join Us?
This is a rewarding opportunity to contribute to the worship and musical life of Guildford Cathedral, working as part of a supportive and dedicated team in a unique and inspiring setting.
Ready to Apply?
To apply, please complete the application form, and include a covering letter addressing how you meet the Key Tasks and Essential and Desirable criteria in the person specification, as well as your CV.
Referees will not be approached without your consent.Applications will only be considered with a completed application form, CV and covering letter. Guildford Cathedral operates under a Safer Recruiting policy. Proof of eligibility for working in the UK will be required before appointing.
Closing date for receipt of application is 7 May 2026.Shortlisted candidates will be interviewed on 18 May 2026.
Guildford Cathedral is committed to the protection, safeguarding, care and nurture of all children and vulnerable adults within the church community. Our Safeguarding policy complements and is compliant with the Church of England’s safeguarding policy statement for children, young people and adults, ‘Promoting a Safer Church’ (2017).
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.
Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering with a UK Cathedral in the search for a new Director of Development. In recent months, the Cathedral has developed a clear strategy to underpin the delivery of their mission through Vision 2033. Fundraising will play an integral role within this mission, as an important enabler for many aspects of the Cathedral's strategy.
The Director of Development will be responsible for planning and leading the Cathedral's fundraising strategy and activity. Overseeing and stewarding a range of donors, including the community, major donors, trusts and foundations, and others, to secure income for the Cathedral. This role will also be a key senior member of the Executive Leadership Team, and will be an ambassador of the positive culture both internally and externally.
To be successful as the Director of Development, this person will have a proven background in planning and delivering successful fundraising strategies. They will be an experienced leader of either teams or at organisational level, and will have proven examples of securing income from various income streams. This person will also have empathy and excitement for the vision and values of Durham Cathedral.
To apply, submit your CV only in the first instance via the Apply Now button. Following review you may be asked to provide further information as part of the recruitment process.
For further information about this role please reach out to Rhiannon Mehta at Prospectus.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.
Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.
After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.
NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.
In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.
The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.
As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”
As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.
Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.
The Role
Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.
This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.
You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.
With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.
Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.
Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.
The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.
Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.
The Person
This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.
Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.
A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.
You’ll bring most of the following:
Desirable
A full candidate pack providing further information about the organisation accompanies this ad.
Key Information
NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.
To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.
Equality, Diversity and Inclusion
NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Organisation
John Lyon’s Charity is a long‑standing, respected grant‑making charity that supports children and young people across North and West London. As part of the John Lyon’s Foundation, the charity distributes significant funding each year to improve education, opportunities and life chances. With income of approximately £11.5m and a strong reputation for impactful grant giving, this is an organisation with a clear social mission and a supportive working culture.
The Job
Reporting initially to the COO, the Finance Manager will lead all day‑to‑day financial operations and provide expert financial advice across the organisation. The role covers monthly and quarterly management accounts, budgeting, forecasting, cash flow oversight and ensuring compliance with Charity SORP and statutory requirements.
You will manage and develop the Finance Officer, coordinate the annual audit, support the preparation of statutory accounts, oversee grant‑related financial processes and maintain key relationships with outsourced partners including payroll, pensions, audit, banking and investment providers.
The Person
The successful candidate will be a fully qualified accountant with strong technical reporting skills and solid knowledge of Charity SORP. You will bring experience from the charity or wider not for profit sector, along with confidence in preparing management accounts, budgets, forecasts and financial analysis. You will have excellent communication skills and the ability to explain financial information clearly to colleagues and trustees. Highly organised, analytical and proactive, you will demonstrate strong attention to detail and a collaborative approach. Experience with SAGE 50 is helpful but not essential. Above all, you will bring energy, integrity and a commitment to improving outcomes for children and young people.
What’s in it for You
What to Do Next
Peter O’Sullivan at HAYS is managing this recruitment on behalf of John Lyon’s Charity.
If you would like to be considered, please apply in the first instance.
Please note that applications will be reviewed on a rolling basis, the advert may close early, and the charity may interview and appoint before the stated closing date. Early application is strongly encouraged.
Education is at the heart of John Lyon’s Charity because it enables us to have the greatest possible impact on Children and Young People in our Benef
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video
About the role
mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.
You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.
Key responsibilities include:
· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem
· Triaging, prioritising and responding to user queries efficiently
· Identifying and escalating high-risk, safeguarding or data protection issues
· Providing clear guidance to users, including those in complex or difficult situations
· Maintaining accurate records and ensuring enquiries are followed through to resolution
· Identifying trends or recurring issues to support service improvements
· Updating help content, guidance and internal documentation
· Working collaboratively with technical and programme teams
About you
You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.
You will have:
· Experience providing user support within digital or information-heavy environments
· Ability to recognise and manage sensitive or high-risk cases
· Knowledge of data protection principles in a support or case-handling setting
· Excellent written communication skills with a clear and empathetic approach
· Experience managing multiple enquiries and meeting deadlines
· Strong organisational skills and attention to detail
· Confidence working remotely within a collaborative team
Desirable:
· Experience using helpdesk systems such as Zendesk or Freshdesk
· Experience supporting digital platforms or public-facing services
· Experience contributing to user guidance or knowledge bases
· Interest in civic technology or public interest services
About mySociety
mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.
Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.