Recruitment manager jobs in watlington, oxfordshire

Service Manager - Bracknell
Location: On site at The Courthouse, Broadway, Bracknell, RG12 1AE
Hours: 36 hours per week, Monday to Friday
Salary: £31K (FTE)
Contract: Fixed term until 31st March 2026

Be the Difference: Service Manager – Bracknell 

At Kids, we believe that every child deserves the opportunity to play, learn, grow, and thrive—no matter their abilities, background, or circumstances. For more than 50 years, we’ve stood alongside disabled children, young people, and their families, working with them to break down barriers, create opportunities, and open doors to brighter futures.

Our services are more than just activities; they are safe, welcoming spaces where children and young people can explore who they are, build friendships, discover independence, and have fun. Families tell us that our work doesn’t just support their child—it strengthens their resilience, gives them hope, and makes life that little bit easier.

Now, we are looking for a dedicated and passionate Service Manager to join our team. This is a chance to play a central role in shaping the future of our services ensuring that every child and young person with SEND has the chance to live life to the fullest.

This is more than a management role. It’s a chance to lead with purpose, champion inclusion, and create environments where children and young people can thrive.

What you’ll do

As a Service Manager, you’ll be at the heart of our play and short break services. These include after-school clubs, weekend activities, and holiday programmes—services that not only give children a safe and joyful place to be themselves but also provide essential respite for families.

You’ll be responsible for making sure these services don’t just run smoothly but truly flourish and grow. That means:

• Leading, inspiring, and supporting a team of dedicated colleagues and volunteers—building a culture of care, respect, and ambition.
• Developing strong partnerships with local authorities, schools, healthcare professionals, and community organisations, ensuring Kids remains a trusted, collaborative voice in the region.
• Maintaining the highest standards of safeguarding, quality, and inclusion—ensuring our services meet regulatory requirements and exceed expectations.
• Listening to and amplifying the voices of children, young people, and families—shaping services around what really matters to them.
• Driving innovation and growth, spotting new opportunities for funding, development, and partnership, helping Kids remain at the forefront of SEND services.

Your role will be a balance of strategic leadership and practical delivery. You’ll have the chance to set direction and innovate, while also rolling up your sleeves to make sure services on the ground are exceptional.

What you'll bring

We’re looking for someone with both professional expertise and personal passion—a leader who can combine big-picture thinking with the ability to nurture and guide a team day-to-day.

You’ll bring:

• Experience of managing and developing services, ideally within children’s services, social care, education, or a related field.
• A proven ability to lead and motivate teams, bringing out the best in people and creating a supportive culture.
• A solid understanding of safeguarding, Ofsted requirements, and the challenges and opportunities facing disabled children and young people.
• Strong organisational and financial management skills, with the confidence to oversee budgets and resources effectively.
• A relevant Level 5 qualification in Children and Young People / Health and Social Care (or equivalent).

Experience of working directly with disabled children and young people is an advantage, but what matters most is that you share our values: inclusion, respect, collaboration, and a deep commitment to making a difference.

Why Join Kids?

We’re more than just a workplace—we’re a community. We care about your wellbeing, growth, and work-life balance. Here’s what we offer:

The Good Stuff/Benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts by taking up membership of a perks discount site
• Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

Ready to make an impact?

This is your chance to use your skills, passion, and leadership to transform lives. As a Service Manager at Kids, you’ll have the privilege of seeing children and young people with SEND smile, grow in confidence, and achieve things their families never thought possible.

If you’re ready to lead with heart, purpose, and vision, we would love to hear from you.

Please note that we may close the vacancy early if we receive a high volume of applications

Job Title: Area Manager (National Careers Service)

Location: Field/ Home Based - Southeast Regions - Kent, East Sussex and Berkshire

Salary: £34,325 - £38,658 per annum (depending on experience)

Hours: Full-time (37 hours per week)

Contract: Permanent

Reports to: Regional Manager

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

• Ethical – We work with professionalism, honesty and integrity
• Passionate – We reach out enthusiastically to all who need out support
• Innovative – We inspire, enhance and improve
• Collaborative – We engage, support and share with others

The National Careers Service  

The National Careers Service provides free, professional careers information, advice, and guidance to help our clients make decisions about learning, training, and work at any stage of their career. The service is available to anyone living in England and aged 13 or over. Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in the local area. Our skilled careers advisers can provide support on any aspect of our client’s career journey.

The Team

As part of the National Careers Service management team in the Southeast, you will be part of a small management and strategic team with an overview of a cohort of highly experienced and qualified Careers Advisers, trainees, tracking and admin staff that support our clients by providing Careers Information, Advice, and Guidance (CIAG) and monitoring our clients’ journeys.

About the Role

We’re seeking an inspiring, dedicated, and compassionate Area Manager to lead, support, and manage a team of careers advisers delivering the National Careers Service within the community. In this role, you'll be responsible for designing and delivering high-quality, innovative services tailored to customer needs, while driving team performance to meet targets and upholding the highest standards of impartial careers information, advice, and guidance.

You will ensure the successful delivery of services across community venues, Job Centres, education providers, and online platforms. This role blends performance management, resource planning, and partnership building with oversight of daily operations. You will also ensure the effective use of data and CRM systems, deliver clear communication and training to staff, and identify opportunities to expand and enhance service delivery.

This position requires travel and may include covering out of hours, weekends and bank holidays in line with First Contact requirements. There will be an on-call payment that will be received monthly.

About You

This is a fantastic opportunity for someone with management experience to lead by example, use innovation and action ideas with urgency. The successful candidate will be passionate about delivering high-quality services that truly make a difference, with an eye for detail and a commitment to excellence. You’ll inspire those around you to meet the highest standards, from National Careers Service and Ofsted requirements to safeguarding and equality. Successful candidates will welcome feedback, see it as a chance to improve, and take pride in your own growth through continuous professional development. You will need to be Adaptable and resilient and be able to thrive in changing circumstances while keeping people at the heart of what you do.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

• Relevant experience and knowledge of the employability, careers and charity sector
• Leadership experience, set challenging targets and provide robust people and performance management
• Full UK driving licence and use of own vehicle

Essential Criteria

• Experience of using Microsoft Office packages, including Outlook, Excel, Word and PowerPoint
• Excellent oral and written communication skills
• Proven track record of working in a target driven environment, and be able to demonstrate an ability to meet or exceed contract targets
• Proven ability to negotiate with others to securing new business opportunities and increase levels of performance or achievement of outcomes
• Prepared to occasionally work outside of office hours to respond to demands of the role
• Strong communication and interpersonal skills, with experience liaising effectively with multi-agency professionals
• High level of organisational skills, efficient and results orientated with good time management
• Ability to build effective and professional relationships with partner agencies and organisations

Employee Experience

A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of our clients. As part of the National Careers Service team, this role gives you the chance to empower and motivate your staff to ensure our clients take positive steps into education, employment, or training.

At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, and wellbeing.

Benefits of working with us

Our employee benefits include:

• 30-33 days holiday, plus bank holidays
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
• Benenden private healthcare cover
• Flexible working
• Enhanced maternity and paternity leave
• Training and development programmes and opportunities
• Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Tuesday 30th September 2025

Application review date: Wednesday 1st October 2025

Interviews date: Thursday 9th October 2025

Format

This recruitment round will consist of a competency-based interview and a pre-interview exercise.

Useful Information

If you have any questions, please contact the Recruitment Team.

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

ID: 1557

Job Title:  Deputy Director of Services & Innovation, Central Region of England

Service: Services & Innovation

Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum

Location: Homebased with regular travel across the central region of England and occasional London Head Office.

Hours: full-time 37 hours per week.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

About the role:

The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.

The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.

The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.

Main Responsibilities:

· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.

· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.

· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.

· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support

· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.

· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership. 

Main Requirements (for details check the job description and person specification):

· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.

· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.

· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.

· Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59

Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing  13th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?

Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering - Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You'll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.

The role is full-time, flexible working available, fixed term until 31 March 2026.

What We Offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.

As Witness Service Head of Volunteering, you will:

• Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
• Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
• Update operational frameworks and formal volunteer policies.
• Manage risks and issues related to volunteering.
• Communicate and engage with volunteers regarding the transition to Victim Support.
• Design and implement recruitment and onboarding strategies reflecting community diversity.
• Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
• Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
• Provide expert leadership and advice on volunteer management practices, policies, and systems.
• Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
• Oversee volunteer engagement initiatives, including recognition programmes and forums.
• Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)

You will need:

• Proven experience in developing volunteer strategies
• Experience in data analysis and impact reporting
• Expertise in designing and delivering diverse volunteer management, systems and policies
• Strong leadership and stakeholder management skills
• Budget management and financial accountability
• Knowledge of the funding landscapes, and regulatory frameworks
• Emotional intelligence, empathy, and the ability to influence and inspire

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

• Shortlisting 06-10-25.

• Applicants will need to be available for interview on 13-10-25

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

People Manager – Permanent, Remote

Full-time (35 hrs) – Open to part-time

Are you ready to take the lead on shaping people strategy and culture in a mission-driven organisation? MLC Partners are recruiting for an experienced People Manager to play a central role in modernising HR systems, embedding best practice, and creating a workplace where people feel supported, included, and able to thrive.

The opportunity

This is a pivotal role, reporting directly to the Head of People and Governance. You’ll be responsible for managing a small HR team while also influencing senior stakeholders and working closely with staff representatives. The role will combine strategic input with hands-on delivery, ensuring the organisation not only meets its legal obligations but develops as an innovative and inclusive workplace.

Key responsibilities:

• HR leadership: Oversee recruitment, retention, payroll, benefits and workforce planning, ensuring the organisation is effectively resourced.
• Modernising policies: Lead the review and update of policies and procedures, ensuring compliance with employment law and alignment with organisational values.
• Employee relations: Act as a trusted advisor to managers, supporting them to handle disciplinary, grievance, performance, and capability issues with confidence and fairness.
• Change and culture: Partner with managers, unions and staff to deliver organisational change, embedding inclusive and people-focused practices at every level.
• Data and reporting: Use analytics to identify workforce trends and provide insights that shape decision-making.
• Learning and development: Drive the implementation of performance management frameworks, development plans, and training initiatives.
• Team management: Line manage two senior HR professionals as well as providing oversight to a small staff team, fostering collaboration and high performance.

About you:

We’re looking for someone with the confidence and credibility to lead a people function in a complex, unionised environment. You’ll need to be:

• Qualified: CIPD Level 7 (or equivalent) with significant HR management experience.
• Experienced: Skilled in employee relations, organisational change, and managing union negotiations. Background in the not-for-profit, public sector, or membership organisations is highly valued.
• Knowledgeable: Up to date with UK employment law, HR systems, and best practice in people management.
• Influential: Strong communicator and relationship-builder, able to engage and influence at all levels.
• Values-driven: Committed to equity, diversity, inclusion, and continuous improvement in people practices.

Why join?

This is an exciting chance to step into a role where you can make a visible and lasting impact. You’ll have the scope to reshape policies, implement new systems, and guide leaders through meaningful organisational change. If you’re motivated by modernising HR, supporting people to succeed, and working in a collaborative and purpose-led environment, please apply now.

We welcome applications from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Applicants are under constant review, and the role may be filled prior to the ad closing. For a further confidential discussion about this role and to discuss your career search, please reach out to Annabelle Stuart at MLC Partners.

Job title: Website and UX Manager

Service: Digital Marketing

Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance

Hours: 37 hours per week (full time)

Location: Home-based

Contract: Permanent

Responsible to: Website and Digital Content Manager

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all. 

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Job Summary:

As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.

You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Key Tasks & Responsibilities:

1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.

4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.

5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

7. Monitor and improve SEO across the Relate website.

8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.

10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.

11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.

12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.

13. Produce regular reports for senior stakeholders including data and commentary around website performance.

14. Work with external agencies to deliver effective PPC search and display ad campaigns.

15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.

16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.

17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.

18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.  

Main Responsibilities (check the job description and person specification for further details):

· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

Main Requirements (check the job description and person specification for further details):

· Extensive experience of managing and developing a website within a complex organisation.

· Experience of developing complex user journeys and improving user experience.

· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.

· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 21st September at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 29th and 30th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

Harris Hill are delighted to be working with a national charity to recruit for an Acquisition Manager in order to lead the growth of the charity individual giving and membership programme, attracting new supporters, reactivating lapsed donors, and ensuring everyone who joins the organisation has an outstanding experience.

This is a high impact role where you’ll drive the development of innovative acquisition strategies across a range of channels including digital, face-to-face, telephone fundraising, weekly lottery, and lead generation.

You’ll take ownership of recruitment campaigns from concept to delivery, working with agencies, internal teams, and creative partners to reach new audiences and maximise income. Alongside this, you’ll analyse results, manage budgets, and continuously improve our supporter journeys.

This is also a leadership opportunity; you’ll line manage a small team, contribute to wider supporter engagement strategies.

To be successful, you must have experience:

•  Leading multi-channel acquisition campaigns (e.g. face-to-face, digital, telephone).
• Proven success recruiting and re engaging donors or members.
• Campaign planning, budgeting, and analysis.
• Experience using CRM systems and segmentation tools.
• Strong stakeholder and agency management skills.
• Excellent written and verbal communication.
• Line management experience.
• Ability to prioritise, multitask, and deliver under pressure.

Desirable:

• Professional fundraising or marketing qualification.
• Experience managing lotteries and raffles.

Salary: £41,061

Location:  Bath, hybrid working or remote

Contract: Permanent, full time 

Closing date: 19th September at 8am  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary:  £33,000-£35,000
Contract: Permanent
Location: Home-based, covering Hampshire, Dorset, Sussex & Surrey
Closing date: Monday 1^st September

We are delighted to be working with a brilliant national cancer charity to recruit a Relationship Manager – South Coast to join their passionate Regional Fundraising team on a permanent basis.

As the Relationship Manager, you will play a key role in identifying, supporting, and retaining regional supporters. You’ll build strong relationships with individuals, community groups, and corporate partners to generate sustainable income and ensure the charity continues to make a difference in the lives of people facing cancer.

To be successful as the Relationship Manager, you will need:

• Experience in community or regional fundraising, with a proven track record of meeting income targets
• Excellent relationship-building and communication skills, with the ability to inspire and influence a wide range of supporters
• A supporter-first mindset, with empathy and compassion when working with patient-related supporters
• Strong organisational skills and the ability to manage a diverse portfolio of fundraising activities
• A full UK driving license and access to a car, as travel across the South Coast is required

If you would like to have an informal discussion, please call Ashby Jenkins Recruitment and ask to speak to Harry

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2681HW

We are delighted to be supporting a global health-focused organisation in their search for a Project Manager to join their team. This is a part-time role, for 6-weeks in the first instance. This is a remote working role.

This is a fantastic job-share opportunity, working 3 fixed days per week, for an experienced project manager to contribute to high-impact initiatives in evidence production, publishing, and technology.

Key Responsibilities for this role include:

• Leading the planning, implementation, and evaluation of priority projects across multiple departments.
• Monitoring project performance, managing risks, and ensuring timely delivery of objectives.
• Reporting on progress and key metrics to internal and external stakeholders.
• Coordinating communications and ensuring consistent messaging across teams.
• Supporting financial planning and maintaining GDPR-compliant project records.
• Promoting best practices and continuous learning in project management.

To be considered for this position, you should possess:

• 2-4 years of experience in project delivery, change management, and risk management.
• Experience with 'Agile' and 'Waterfall' project management strategies.
• Strong organisational, analytical, and communication skills.
• Confidence working with diverse stakeholders and managing competing priorities.
• Experience with project management tools such as Microsoft Project, JIRA, or Confluence is desirable.

If you're a proactive and adaptable professional looking to make a meaningful impact in a mission-driven organisation, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Salary: £43,600-£56,000 per annum
Contract: 12-month fixed term
Location: Remote - home based.
Closing date: 19th September 2025
Benefits: 26 days annual leave, increasing with service, Family-friendly leave options, Group Personal Pension with matched contributions

We have a great opportunity for a Senior Legacy Marketing Manager to join the incredible team of a well-known national children’s charity. 

As part of this exciting role, you will lead the development and delivery of the charity’s Legacy Marketing Strategy, manage a team and budget, and collaborate across departments to embed legacy giving throughout the organisation. You’ll also shape a long-term growth strategy for In Memory Giving, working with internal and external partners to deliver inspiring supporter experiences.

To be successful as the Senior Legacy Marketing Manager, you will need:

• Proven experience in legacy marketing or a related fundraising discipline
• Strong strategic thinking and planning skills with a track record of delivering growth 
• Excellent communication and stakeholder engagement skills

If you would like to have an informal discussion, please call and speak with Jake, quoting reference 2700JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

The Role:

We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will  be an  integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable.

You will be responsible for developing a culture of ‘exceptional service, every time, for everyone,’ leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations.

What you will do:

As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences.

You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs).

Key responsibilities include but not limited to:

Operational Management

• Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests.
• Ensure impeccable presentation standards aligned with brand guidelines.
• Full compliance of operational policies and procedures.
• Ensure staff and volunteers are engaged with their roles and environment.
• Effective staff planning that aligns with budget and operational needs.
• Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed.
• Support the AVEM in the operational delivery of house openings and tours.
• Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution.

Tours & Walks Operation

• Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences.
• Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources.
• With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations
• Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery
• Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer
• Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team
• Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme
• Develop a guide recruitment and training programme.
• Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences.

People Management

• Line manage the AVEM, providing operational guidance and supporting their professional development.
• Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact.
• Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback.
• Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections.
• Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program.
• Lead annual visitor care training for staff and volunteers.
• Provide ongoing role-specific training to ensure high standards of delivery.

Other Duties & Responsibilities

• Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning.
• Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives.
• Deputise for the HVE and provide operational duty management in the AVEM’s absence.
• Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions.
• Act as a trained First Aider and Fire Marshall (training provided).
• Train as a “White Hat” for Waddesdon’s Disaster Response Team and take a leadership role in major incidents if required
• Support frontline operations during peak times, major events, or staff shortages as required
• Stay informed on industry trends and best practices in the heritage/museum sector

You will be a great fit if:

You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department.

This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.

Your areas of knowledge and expertise that matter for this role:

• Operational Leadership: minimum of 3 years’ experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector.
• Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world.
• Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests.
• Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions.
• Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes.
• Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
• Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation.
• Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
• Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.

 Additional requirements:

The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequently this position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers.  

Rewards for working with us:

• Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
• Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
• Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
• Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
• Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
• Income Protection – on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years.
• Life Assurance – a lump sum of 4 times basically annual salary is payable upon death in service.
• Mental Health and Wellbeing Support – access to a wellbeing platform and fully funded 1:1 counselling service.
• Enhanced Maternity Pay – after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay.
• Enhanced Paternity Pay – after 12 months of continuous service, you may take 3 months of paternity leave at full pay.
• And plenty more!

Interim Education Programme Manager
3–6 month contract
£20.32 per hour (plus holiday pay)
Fully remote

We’re supporting an international membership organisation to recruit an Interim Education Programme Manager. This role is focused on project and programme management, ensuring the smooth delivery of education initiatives during a period of transition.

You’ll provide continuity, oversight, and leadership across the education portfolio — keeping projects on track, supporting a small team, and embedding processes for long-term stability.

Key responsibilities

• Oversee a portfolio of education projects (CPD programmes, leadership modules, international collaborations, webinars).

• Lead project planning and delivery using Asana, monitoring progress, risks, and dependencies.

• Coordinate with contributors, authors, and external partners to meet deadlines and quality standards.

• Provide light-touch support to junior staff, encouraging initiative and ensuring consistency.

• Maintain clear records, templates, and documentation for handover to the permanent postholder.

About you

• Proven experience in programme/project management within education, training, or professional development.

• Confident using Asana (or similar project management tools).

• Able to balance multiple priorities while keeping stakeholders informed.

• Familiar with online education workflows (courses, webinars, CPD).

• Strong communicator with the ability to engage senior contributors and partners.

• Independent, proactive, and comfortable working remotely.

(Moodle experience, a background in health professions education, and small-team leadership are desirable but not essential.)

Why apply?

This is a chance to step into a hands-on interim role with an international organisation, providing essential leadership and continuity while helping to shape the future of its education portfolio.

Our client is looking for a confident and capable Community Safety Manager to take the reins of a transformed service and drive it forward. You’ll be joining a team with renewed energy, clear purpose, and a strong track record of improvement. You’ll play an essential role in delivering safer, more inclusive neighbourhoods. 

They’ve made huge strides in improving their ASB service, from better case assessment and customer communication to stronger team dynamics and a 17% uplift in tenant satisfaction. Now, they’re looking for a dedicated manager to continue this momentum and lead their ASB function into its next chapter.

What You’ll Be Doing 

As their  Community & Safety Manager, you’ll: 

• Lead and inspire a team of 5–6 ASB Case Managers 

• Champion early intervention and customer-focused case resolution 

• Own and evolve our ASB policy, toolkit, and communications strategy 

• Collaborate across Paradigm and with external partners (police, local authorities, health services) 

• Use data and insight to shape service improvements and reduce ASB 

• Monitor performance and report outcomes to senior leaders and external stakeholders 

• Handle complex cases and complaints with professionalism and empathy 

• Participate in our duty manager rota, including occasional out-of-hours support 

You’ll bring: 

• Strong ASB legislation knowledge and case management experience 

• Proven leadership in managing customer service teams 

• A data-driven mindset and strategic decision-making skills 

• Excellent communication and stakeholder engagement abilities 

• A collaborative, solution-focused approach 

• A full UK driving licence and access to your own vehicle + business insurance

You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025. 

Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.

Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising. 

This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.

Key duties

Major Donor Fundraising

• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+

• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.

• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships

• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.

• Be responsible for our Breakthrough-ME Group with high quality proposition development.  Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.

• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.

• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.

• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.

• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.

• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.

• Create adequate systems and processes to support the major donor programme.

• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.

• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.

• Provide regular feedback and internal reporting to line management.

• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.

• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.

• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity

• Occasional travel to London, Bristol & events

Other duties

• To positively promote the work and activities of Action for M.E. at all times.

• To contribute to the team’s overall, ongoing and annual planning and budgeting.

• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.

• Act as an advocate for the Charity and its work.

• To work in accordance with Action for ME’s values of collaboration, equity and empathy.