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Recruitment Training Administrator Jobs in Lewisham, Greater London

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Citizens Advice Waltham Forest, Walthamstow (Hybrid)
£36,685.5 per year pro rata (£29,348.48 per year actual)
Posted 1 week ago
Closing in 5 days
The Children's Trust, KT20, Tadworth (On-site)
£23,400 - £27,693 per year
Posted 3 days ago
Islington and Shoreditch Housing Association (ISHA), Finsbury Park (Hybrid)
£34,689 per annum
Posted today
Closing in 5 days
Marine Society and Sea Cadets, London (Hybrid)
£37,500 per year plus benefits
Posted 5 days ago
Kinship, Remote
£40,000 plus £3,323 London weighting if applicable (pro rata if part-time)
Kinship is looking for a strong manager to lead a peer support team focussed on outreach and relationship building.
Posted 1 week ago
Closing in 5 days
New Horizon Youth Centre, London (On-site)
£37,024 - £41,600 per year
Posted 3 weeks ago Quick Apply
Page 6 of 13
Greater London (Hybrid)
Walthamstow, Greater London
£36,685.5 per year pro rata (£29,348.48 per year actual)
Part-time (30 hours per week (4 days) Flexible Schedule )
Contract (31st March 2025, with possibility of extension subject to funding)
Job description

Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Senior Debt Adviser. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.

We are seeking an experienced Senior Debt Adviser who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment. They will have experience of supporting and supervising a team, and monitoring their performance to ensure this remains in line with internal and external requirements.

The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice. 

Main Responsibilities:

● Provide casework covering the full range of debt - Interviewing those that access our service using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.

● Researching and exploring options and implications so that those accessing our service can make informed decisions

● Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing

● Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels

● Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder 

See attachment for further details 

Application resources
Posted by
Citizens Advice Waltham Forest View profile Company size Size: 21 - 50
Posted on: 16 May 2024
Closing date: 13 June 2024 at 23:59
Tags: Advice, Information,Policy/Research,Training,Management,Advocacy,Vocational/Services

The client requests no contact from agencies or media sales.