Refuge Manager Jobs

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

ABOUT THE ROLE

We're hiring a specialist women’s refuge, Service Manager. Someone who really cares about the rights of women and their children to join our new service in West London. This role is an opportunity for a leader to support and manage a refuge accommodation for women and children surviving domestic abuse many of whom are living with trauma . 
The service provides a much needed safe space and support for women to feel empowered in their healing journey and to feel secure in their independence, strength and skill. The successful candidate will support in leading the service which spans over 3 buildings and will develop their team which consists of support mentors and children and family workers. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. 

You will the have overall responsibility of your service and team, aiming to deliver a high quality, trauma informed service to your residents. Your role is to ensure full contract and regulatory compliance whilst being a role model/leader for your team to achieve KPI's and other requirements as per the service needs.

Shift/Working pattern: 37.5 hours a week in service Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service. 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of a person-centred organisation! 

ABOUT YOU

The successful applicant will have keen knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

OVERVIEW OF KEY RESPONSIBILITIES

Line Management and Leadership

• Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
• Provide leadership and management throughout the full employee lifecycle.
• Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Service Delivery

• Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
• Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary. 
• Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
• Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
• Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.

Risk Management

• Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
• Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
• Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.

Property and Housing Management

• Ensure the accommodation in which residents live is clean and maintained to a high standard
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Ensure a provision of high quality housing management service is provided to residents. 

Financial Management

• Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
• Promote effective cost control mechanisms and other financial activities.
• Maintain financial management within the service.

Other

• Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required. 

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.

KEY CRITERIA

What we are looking for:

• It is an occupational requirement that the post holder is female
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of Housing Management, including voids and evictions

What we would like, but not essential:

• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We are recruiting for a Refuge Worker to join our team in Hillingdon; the scope on this job involves….

Job Title: Refuge Worker

Location: Hillingdon
Salary: £28,104 per annum
Contract type: Permanent, Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an exciting opportunity to work as a Refuge Worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, managing day to day running of the refuge; health & safety, safeguarding, supporting the service and deputy manager.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Closing date: 9am on 12 August

Interview date: 22 & 23 August 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are recruiting for a Bid Development Officer to join our Development team; the scope on this job involves….

Job Title: Bid Development Officer

Location: London, Hyrbid
Salary: £33,188 per annum
Contract type: Permanent, Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality,  diversity, and inclusion, are experts in their area of knowledge, want to make a  positive difference and improve the lives of the women and children we support. 

This is an opportunity to join Refuge as a Bid Development Officer to provide support and co-ordination working alongside Refuge’s senior bid development officers. Key to this role is supporting the team to prepare for bid opportunities for new and existing services.  

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 12 August 2024

Interview date: 19 & 23 August 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the post
The Emma Project, Daria House and Jan’s Place are specialist services providing refuge and support services to women who have been subjected to domestic and/or sexual violence and abuse, including women who have been sexually exploited, including through prostitution and who also use substances problematically. You will support women living in nia’s refuges to move on into accommodation and support them to resettle and build resilient support networks.

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.

CV’s will not be accepted.

Closing date: 10am, 9th August 2024
Interview date: 19th August 2024

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Are you looking for a rewarding role within an inter-sectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Multiple Disadvantage Refuge Worker.

We exist to end the harm done through gender-based violence. Our mission is to prevent violence and abuse, while providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to help them achieve independent lives, free from abuse.

Our core values, developed in consultation with staff and service users, are rooted in feminism and intersectionality. We are committed to being survivor-led, trauma-informed, empowering, diverse, anti-racist, and anti-discriminatory.

About the Service

The Multiple Disadvantage Refuge Worker role is dedicated to providing specialist support services to women living in refuge who have multiple needs, including those who have experienced domestic or sexual violence, mental illness, or problematic substance use. You will liaise with partner agencies to ensure that the services delivered are of the highest standard and align with our organisational aims and objectives.

About the Role

As a Multiple Disadvantage Refuge Worker, you will work with women residing in refuges across 7 Pan London boroughs. Your responsibilities will include devising support plans that address their immediate practical and emotional needs and initiating the recovery process. You will connect women with more specialist support services as required. The role involves conducting risk assessments, creating safety plans, and identifying support needs such as accessing benefits, budgeting, and exploring resettlement pathways from the refuge. You will also promote social inclusion, encourage independence, and foster the development of personal resilience. Building a support network for women and promoting engagement with other services is a key aspect of this role.

About You

We are looking for someone with relevant experience in providing specialist support services to women and families with multiple needs. You should have casework experience in offering proactive and emotional support to women who have experienced domestic abuse, aiding them in their recovery and rebuilding their lives. Experience in multi-agency working and maintaining a professional manner is also essential.

We understand that you may not possess all the knowledge, experience, and skills listed in the Job Profile Document. However, your interpersonal skills, passion for making a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively are equally important. If you are interested in learning more about the role or are unsure whether to apply, we encourage you to contact our recruitment team.

How to Apply

If you are passionate about supporting survivors of gender-based violence and meet the requirements outlined above, we would love to hear from you. Please Contact for more information or to apply for the position.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

At SSAFA Safeguarding is everybody’s business. This means that as awareness grows and with it the demand for additional support from those supporting our beneficiaries, we need to ensure the right level of support across the charity for those dealing with complex situations involving safeguarding concerns. We are therefore looking for an experienced social worker to work with our Head of Safeguarding and Social Work Services as the Single Point of Contact (SPOC) and help develop our response to Safeguarding concerns across the organisation.

In addition to this we would like the successful individual to provide social work support to our Stepping Stone’s home on a regular basis, supporting those women and children who have survived Domestic Abuse to move forward with their lives.

Your key responsibilities will include;

• Working with the Head of Safeguarding and Social Work Services to manage safeguarding issues raised within SSAFA or related to its work, and ensure the appropriate recording of concerns, decision making and referrals. 
• Providing expert advice to the Organisation, employees and volunteers ensuring best practice in embedded into all new and existing policy and guidance.
• Ensuring that the Safeguarding Policy is adhered to across the organisation.
• Undertaking audits across the organisation into safeguarding practice and making recommendations based on the outcomes.
• Providing social work support to the beneficiaries of our Stepping Stones refuge, including maintaining case records and regular reports to the Director of Social Care Operations.

About the team

You will become part of the Social Care Operations Directorate, reporting directly to the Head of Safeguarding and Social Work and working alongside other parts of SSAFA’s specialist services, all of who are dedicated to ensuring that the Armed Forces, veterans and their families can thrive.

About you

We are looking for an experienced social worker ready to take on a new and varied role within SSAFA. Ideally with experience of working within Domestic Abuse and/or Safeguarding and with knowledge of the legislation, policies, and best practices related to these areas.

You will also need excellent communication, interpersonal, and organisational skills, as well as a positive, flexible, and creative approach to problem-solving.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 31 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: Week commencing 05 August 2024

Are you passionate about empowering women and making a real difference in their lives? Join Smart Works Reading as our Outreach Lead and be part of an ambitious charity that helps unemployed women succeed!

About the Role:

As our Outreach Lead, you'll play a crucial role in expanding our reach and impact across the Thames Valley. You'll be the driving force behind our partnerships, ensuring a steady flow of referrals to help more women transform their lives through our services. Based at our Reading centre, you'll split your time between office work and travelling across the region to meet with partners and attend events.

This role offers a unique blend of relationship management, event planning, data analysis, and direct involvement in our service delivery. You'll be part of a dedicated team, working closely with our Centre Manager to achieve our ambitious goals. Whilst primarily focused on Berkshire, you may occasionally travel to London for training and collaboration with our London office.

What you'll be doing:

• Manage and nurture relationships with referral partners across Berkshire, including job centres, refuges, prisons, work programme providers, and other charities.
• Research and create project plans to engage new referral partners and maintain existing relationships.
• Organise and attend inspiring events to showcase our impact and increase referrals.
• Analyse data and manage our referral database to identify opportunities and track our success.
• Share regular, engaging communications with referral partners.
• Pilot innovative initiatives to boost engagement with our partners.
• Support the smooth running of our Reading centre, including answering calls and booking appointments.
• Participate in regular online meetings and annual conferences with the wider Smart Works team.

What you'll have:

• A proven track record in managing relationships and partnerships.
• Outstanding interpersonal skills and the ability to adapt your communication style to various stakeholders.
• Confidence in representing Smart Works, whether presenting to large groups or writing to potential partners.
• Event organisation skills and the ability to juggle multiple priorities.
• A target-driven mindset with a knack for meeting KPIs.
• Passion for supporting unemployed women in Berkshire.
• Strong IT and administration skills with excellent attention to detail
• Ability to work independently and as part of a team.

What we offer:

• A salary of £24,960 - £26,000 FTE (depending on experience)
• Flexible working options (minimum 30 hours per week)
• 25 days of annual leave, plus bank holidays
• Company pension scheme
• A positive, supportive working environment with opportunities for growth
• The chance to make a tangible difference in women's lives.
• VIP access to Smart Works sales, events, and pop-up shops
• Be part of a fast-growing, high-profile UK charity with a proven track record of success

We particularly welcome applications from individuals of all backgrounds, including those from underrepresented groups, those with disabilities, and those with lived experience of unemployment. Smart Works promotes equity, diversity, and inclusion in our workplace and makes recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Join us in our mission to ensure that any woman who needs our service can find her way to a Smart Works centre. Apply now and help transform lives, one interview at a time!

How to apply

Please submit a CV by 29th July at 5pm.

Closing date for applications 5pm Monday 29th July.

First round interviews will be held virtually on Wednesday 7th August, via Microsoft Teams.

Second Round interviews will be Wednesday 14th August, in person at our Reading Office. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

We do not use AI in any part of our recruitment process. Your application will be carefully considered by the People Team.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Location: Barnet

Salary: Unqualified applicants, dependent on experience: £27,582.75- £29,174.06 per annum

Qualified applicants with Child Development, Youth & Community work, or other relevant Qualification at NVQ level 3 and Higher (i.e., Early Years and Education, Play Work, Children and Young People) £29174.06- £31,826.25 per annum.

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: 31st July 2024 at 12 noon

Interview Date: 12th August 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Family Support Worker at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace provides safe refuge and move on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. We run 19 refuges across London, including specialist refuge spaces for women with multiple needs. Of these, this role will involve working across two refuges in the borough of Barnet, in a dynamic and fast-paced environment.

About the Role

The primary role of a Family Support Worker is to provide effective, efficient, and supportive service to children and their mothers residing in refuge with Solace Women’s Aid. The staff member will lead on the development of a child and family-centered approach to work in the refuge. In so doing, they will:

• Develop and deliver a range of trauma-informed services to children and young people (0-16 years) and their mothers within the refuge and when they are resettled into the community
• Ensure the completion of comprehensive assessments of family needs and risk of families, ensuring an integrated approach with children and adult services (internal and external)
• Ensure ongoing development of age-appropriate children activities
• Promote ‘Integrated Working’ through internal and external mechanisms in partnership with colleagues and community partnerships
• Coordinate the delivery of activities through session staff, volunteers, and student placements

About You

The ideal candidate will have demonstrable experience of working with vulnerable children, young people, and/or families, as well as knowledge of the effects that domestic abuse can have on young people.

You will be familiar with Assessment, Action Planning, and Evaluation for families, with experience in maintaining records. You will also have the ability to work on your own initiative, as well as in partnership with other agencies or professionals, to promote family/child wellbeing. 

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Access to employee discounts
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Counselling Coordinator 

Amber Valley and South Derbyshire 

£25,525 - £29,881 per annum

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.

Do you want to make a difference to the lives of vulnerable people and their families? 

Have you got experience of working with individuals and families who have experienced Domestic Abuse?

If you are interested in supporting families whilst developing your skills and experience within an expanding Domestic Abuse Support Service, please apply today!

Our client provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. They offer their services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse.

As Counselling Coordinator you will have a variety of duties and responsibilities which will include but are not limited to:

• Coordination of internal counselling referrals 
• Recruitment of volunteer / student counsellors
• Manage and advise the volunteer and student counsellors and provide supervision
• Assist Service Delivery Manager in monitoring the counselling referrals and figures
• Attend any and all relevant training within the organisation
• Carry your own small caseload as / when needed
• Manage and assess counselling referrals and manage wait list
• Liaise with Managers and colleagues re wait list and times

ABOUT YOU
They’re looking for someone who has the values, knowledge and skills of working within care and support and Domestic Abuse. Supporting clients who have experienced domestic abuse and can demonstrate how they use their skills and common sense to support vulnerable individuals and families. You’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top notch communication skills. It is desirable if you have had experience of working within a Domestic Abuse Service. 

A recognised diploma or degree in counselling and membership of
and / or eligibility for accreditation and/or registration by BACP / UKCP or equivalent.

An excellent understanding of the impact of domestic abuse on survivors and any children and experience of clinical practice of working with trauma and survivors affected by domestic abuse.

Knowledge of safeguarding procedures and legislation.

You will work Monday to Friday 9am – 5pm, however there may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays.

You will be required to have flexibility to travel across Derbyshire therefore driving licence and access to a car (with business insurance) is essential

Interviews: 19th August 2024

Looking forward to receiving your application!

All successful candidates will be required to take a work-related test prior to the interview.

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. 

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

ABOUT THE ROLE

We are hiring a Recovery Worker to join our women's only refuge in Hove. The service supports 18 women with a trauma informed approach using a psychologically informed environment model to provide high quality, person centred support to all our residents. 

You will support with a range of frontline care and support activities within the service, in a varied role. You will work towards supporting residents/participants to achieve their desired goals/outcomes, and will ensure all residents/participants understand and have the right tools and resources for positive outcomes. You will also develop, participate in, and encourage residents/participants to participate in the running of activities, projects and events. There will be a focus on risk assessments and management, as well as housing and property management.

Shift Pattern: 37.5 hours per week on a rota. This may include shifts between Monday to Friday 10:00 - 18:00, 08:00 - 16:00 and 14:30 - 22:00. You will be based on site.

ABOUT YOU

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What we are looking for:

• Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Experience of working with people of complex backgrounds
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others

What we would like, but not essential:

• Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
• Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals
• Experience in providing housing support and practical assistance within a residential or outreach support role
• Previous experience in a similar organisation/industry/role

Further details of the responsibilities and key criteria can be found in the JDPS attached.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

OVERVIEW OF RESPONSIBILITIES 

• Support residents to achieve their desired goals/outcomes in various ways for example: contribute and develop support plans, risk assessments, reviews, case meetings.
• Ensure service responsibilities and requirements are carried out effectively. For example welfare checks, risk assessments, support sessions, safeguarding checks, training and development.
• Develop, participate in, and encourage residents/participants to participate in the running and development of various projects and activities.
• Empower residents/participants to make decisions to take control over their lives, by creating an enabling environment.
• Complete safeguarding and other referrals when required.
• Support named residents/participants with various individual needs as required.
• Work flexibility in working patterns and duties, responding to the needs of the service, team, and residents/participants.
• Carry out strengths-based assessments of need and risk and deliver holistic support and risk management plans, enabling residents/participants to achieve their aspirations and keep themselves safe.
• Follow the relevant safeguarding, risk assessment and management procedures, record, and share any relevant information with partner agencies as appropriate.

Please refer to the JDPS attached for more information 

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We're looking for a kind, compassionate and resilient Children's Support Worker to join our Homelessness service in Tower Hamlets.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

To offer practical and emotional support to children and young people aged 0-16 years, who are living with the effects of Domestic Abuse and Violence, and overcoming the traumatic impact on their lives. The support is offered during their time in the refuge, through the transition from refuge to their new home and ongoing support in the community. Support is also offered to children who live in the wider community who access the service independently. To liaise and work together with all other agencies involved with the families, in order to meet their ongoing needs appropriately and effectively. The post is restricted to females only due to the nature of the role. The occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 applies.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* To ensure that the needs of children and young people in the refuge are assessed as part of admission and the duration of their stay
* To plan and implement a programme of therapeutic and recreational activities for children and young people living both at the refuge and in the community, as well as play-work and activity trips * To provide individual, age appropriate key working sessions for children of all ages. With a focus on safeguarding, including risk and safety planning, emotional & physical health & wellbeing, education and social & family networks
* To encourage and support mothers to build loving and consistent relationships with their children * To work in partnership with all agencies in relation to safeguarding children following both local and national approaches around Early Help Assessments, CIN, TAF and Child Protection Protocols
* To act as the Lead Practitioner in early help assessments and using early help principles to develop support plans for sub-threshold families, ensuring effective multi-agency involvement.
* To write and contribute to the completion of Reports for Courts and Children's Social Care Conferences and meetings regarding the families, when required.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments Mission & Values 'Working with people to make choices, achieve goals and take control of their live through high quality care, support and housing'
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

South West Surrey Domestic Abuse Service is looking for an Outreach Worker to support adult survivors of domestic abuse across Waverley/Guildford Boroughs and to also take the lead in advocating for our LGBTQ+ service (Surrey Pride Awards 2024). You might be part of the LGBTQ+ population and/or have experience of LGBTQ+ needs or the impact of discrimination. 

You may have experience of helping those who have been affected by abuse or other trauma. You will use your compassion and listening skills to provide emotional and practical support and help survivors feel safe and empowered. The role includes providing risk assessment, advice, advocacy, safeguarding and liaison with other professionals for example Police, Social Services and Local Authorities. 

As part of our adult outreach team, you will support all victims and survivors of domestic abuse living in our area no matter what their age, race, faith, sexual orientation, gender identity, disability or class. 

We have built strong links across Surrey, raising awareness of our LGBTQ+ service that supports members of the LGBTQ+ population across the county. This includes creating a better understanding of their needs and challenges when affected by domestic abuse. We want someone who can continue this networking and advocacy work. You will be a strong communicator, a confident networker and able to understand and professionally challenge the views of others. 

You will be working 30 hours a week as part of our team of over 20 staff based on the edge of Guildford. You must have a driving licence and have access to a vehicle as some travel across the county, including in rural areas, will be required. A strong commitment to equal opportunities is essential. This position requires an enhanced DBS check. 

About us 

South West Surrey Domestic Abuse Service provides free, independent and confidential advice to anyone affected by domestic abuse living in the boroughs of Guildford and Waverley. Last year we supported almost 1,000 women and children in our area.

We are a member of the Surrey Domestic Abuse Partnership. We are a proud member of the Employer’s Domestic Abuse Covenant.

What we can offer you  

• Benefits pot worth 5% of your salary in addition to your annual salary and pension 

• 25 days plus bank holidays paid annual leave (pro rata if part time)

• Modern, comfortable office with free parking 

• Travel expenses (mileage, parking away from the office while on duty)

• Comprehensive training  

• Workplace pension  

• Investment in your personal development  

• Wellbeing programme for all  

• Individual wellbeing support by an independent professional

We're looking for a kind, compassionate and resilient Support Worker to join our Tower Hamlets Domestic Abuse Service.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting a Part Time Support Worker for our Look Ahead refuge to support and empower women to move on successfully with their lives.

The service supports 15 women with/out children in self contained units. The aim of the service is to support women to rebuild their lives following a period of abuse, preparing them to move on within a 6-month period to an accommodation type of their choice either in or out of borough.

We are looking to recruit a part time, enthusiastic and energetic customer focused support worker to join our service and dynamic team. Support workers deliver support along side the in house Independent Domestic Violence Advisor (IDVA) to address the safety of victims, survivors at high risk of harm and to equip women with the tools to move on within the allocated period.

The role requires some flexibility as the post holder will work shifts on 20 hours shared rota which includes weekend's shifts and out of hours on call rota.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the service Manager

To empower and support women and children in the refuge to keep safe and move on successfully with their lives

Complete DASH Risk Assessments, conduct comprehensive and regular customer risk assessments to ensure their safety and wellbeing

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Provide practical assistance to support customers to work towards the goals in their support plan (e.g. supporting benefits applications, attending medical appointments and appointments with external agencies

Develop and maintain links with all key agencies and service providers in the local community

Liaise with external agencies such as the Police, MARAC, Social Services and GPs

Help customers to integrate into their local area and access local educational, social, wellbeing and community activities, resources and opportunities

Monitor rent account, encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork

Knowledge of the criminal justice system. Understanding of MARAC protocols

For a full job description, please visit our website

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Exudes a warm friendly presence and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is respectful, articulate and sensitive in style of communication

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2 or equivalent or experience within charity/social care sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job title: Employment Adviser

Location: Hybrid, contracted to work at our Manchester office at least 2 days a week

Salary: £24,000 - £26,500 

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: Permanent

Language Requirements: Fluency in English and at least one target language is desirable e.g. Arabic, Cantonese, Amharic, Dari, Farsi, Kurdish, Pashto, or Tigrinya.

Purpose of the role:

We are looking for candidates with experience of supporting individuals with barriers to work into paid employment. Within this role you will carry a significant responsibility, managing a caseload of clients from a refugee background and supporting them in securing meaningful employment, training, and education opportunities.

You will provide one-to-one personalised support, delivering quality Information Advice and Guidance (IAG), alongside ongoing support to ensure your clients have all the skills they need to get into work. This involves working with clients to produce individual action plans with clear goals and actions to overcome identified needs and barriers and provide a clear pathway towards the labour market.

You will work with clients online and by phone, as well as in person to monitor their progress towards their goals. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients, allocating time slots according to availability and the volunteer’s specialty.

You will also work with specialist referral partners to support clients to overcome complex barriers to employment. We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:59pm on Thursday 22nd August. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).