Refugee council jobs

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Refugee Council supports separated children across England and part of our service is a team of staff based at the port of Dover, working 24/7 to provide a temporary safeguarding service for children arriving there, ensuring that their basic needs are met while they await transfer to the care of a local authority. The unit is reactive to the needs of clients, who may arrive at any time, and staff are expected to cover a variety of shifts.

As a Support Worker, you will assess the basic needs of newly arrived clients and provide an appropriate service, including food, clothing, and access to hygiene facilities. You will work in the best interests of the child and ensure all safeguarding issues are responded to, reported and accurately recorded.

For full details about the role, please download the job description. 

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 19 September 2025.

This vacancy may close earlier than the stated deadline if a high volume of applications is received. We encourage interested candidates to apply as soon as possible.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Senior Advisor for Business Development and Donor Engagement to be based in Nairobi working with our country offices across East Africa and the Great Lakes region.

ABOUT THE JOB

Responsibilities: 

The overall responsibility of the Senior Advisor for Business Development and Donor Engagement is to develop, coordinate, and lead regional processes for business development and strategic programme development and support donor engagement and the development and maintenance of strategic partnerships in the region. The role also provides business development support to country programmes within the region upon request, and coordinates with relevant global functions to ensure regional efforts are in line with organisational strategies. 

Partnership Engagement 

• Contextualize global fundraising and engagement strategies for the region and develop regional donor engagement plans to foster and maintain constructive, long-term relationships with strategic regional donors and partners. 
• Lead regional donor mapping exercises to identify strategic donors (including institutional, private sector, foundations, and non-traditional donors) and areas of programmatic priority overlap and alignment. 
• Support donor and partner engagement efforts of the EDH through preparation, intelligence, follow up, and general maintenance of strategic regional partnerships. 
• Maintain a comprehensive regional donor database to track donor engagements and coordinate donor outreach and communications throughout the region, in line with global donor databases and tracking efforts. 
• Develop campaigns, appeals, marketing materials, capacity statements, and other communications at regional level in close coordination with global colleagues, particularly relevant Advocacy and Communications colleagues. 
• Proactively monitor donor portals and track donor engagements to identify and disseminate new and strategic funding opportunities throughout the region and coordinate with relevant colleagues, and maintain a regional pipeline overview of opportunities 
• Provide expert advice to country programmes around engagement and fundraising strategies and support country programmes in the development of country engagement strategies, donor mapping exercises, and identification of funding opportunities. 

Knowledge Management And Intel 

• Maintain regional overview of donor intel to support country, regional and HQ engagement and strategy development 
• Support HQ donor focal points with trends analysis and the like to enable DRC to preposition for opportunities in a timely manner.

Strategic Programmatic Development 

• Collaborate with regional programme and support teams including the Commercial Contracts and Consortia team to align and adapt strategic programmatic priorities and regional capacity with regional donor strategies and funding opportunities. 
• Under the direction of the Head of Global Foundations and Institutional donors and in close coordination with Head of Programme Support and relevant technical colleagues lead or support country programmes in the development of new, strategic, or complex interventions for prepositioning outside of country programme capacity or resources to maintain or diversity country portfolios

ABOUT YOU

To be successful in this role we expect you to build and maintain strong, strategic relationships with diverse regional donors, ensuring alignment between donor priorities and DRC programmes. It also requires proactive gathering and analysis of donor intel to identify funding opportunities and maintain and clear pipeline. Finally, close coordination with regional, country and HQ is key to success. Moreover, we also expect the following:

Required

• A minimum of  3 years of experience at a senior level leading strategic new business development, strategic engagement, and fundraising efforts.
• Strong understanding of the humanitarian and development landscape and architecture globally and in the East Africa and Great Lakes region
• Demonstrated experience with effectively engaging, coordinating, and maintaining networks with donors, partners, and local actors.
• Demonstrated experience of building a pipeline of opportunities with a diverse number of donors – institutional, foundations and/ or private sector etc.
• Strong verbal and written communication skills with an ability to identify, address and communicate the core of an issue even if very complex 
• Demonstrated experience with effectively engaging, coordinating, and maintaining networks with donors, partners, and local actors.
• Experience in working in an international, multicultural work environment, experience at country or regional level will be considered an asset
• Demonstrated knowledge of humanitarian and development programming in the East Africa and Great Lakes context.
• Political and cultural sensitivity, patience, tact, diplomacy, persistence, and a team-oriented attitude.
• Willingness to travel across East Africa and Great Lakes region, sometimes at short notice.

Desirable

• Previous experience from DRC or a similar sized displacement organisational
• Master’s degree in relevant field of study or equivalent in experience

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

WE OFFER

Contract length: 12 months

Band: F-1 non-management

Work location: Nairobi, Kenya

Designation of Duty Station: Unaccompanied

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national/expat contracts dependent on the selected candidate, please refer to our website for more details drc.ngo.

APPLICATION PROCESS

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 12th September 2025

For more information about the Danish Refugee Council, please visit our website drc.ngo.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.

The Danish Refugee Council (DRC), founded in Denmark in 1956, is one the world’s leading non-profit, independent, rights-based refugee organizations. Our vision is to assist communities affected by displacement, protecting them from harm, safeguarding their legal rights, and empowering them towards a better future. Its East Africa and Great Lakes HQ hub provides support to country operations in Burundi, Democratic Republic of Congo, Djibouti, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Tanzania and Uganda.

About the job  

The Regional Advocacy Advisor within the East Africa and Great Lakes (EAGL) HQ Hub is a member of the Global Advocacy Unit. It seeks to promote DRC as a credible humanitarian and development actor with expertise in displacement and to influence key decision makers and other stakeholders. The role is critical to amplifying and coordinating the advocacy efforts of the country offices supported by the EAGL HQ Hub and provides strategic advocacy and external engagement advice and support to the Hub’s Executive Director.

The role promotes a consistent and cohesive voice on DRC´s key positions and messages with the intention of elevating and amplifying DRC´s evidenced based advocacy and external engagement at the country, regional and global levels. This includes within the UN and other regional and multilateral organizations, among bilateral donors, national and provincial level government representatives, elected officials, and other governmental and non-governmental actors. This role is responsible for leading on the development and implementation of the regional influencing components of DRC’s global influencing strategy and working with country operations to develop country specific advocacy strategies for Burundi, Democratic Republic of Congo, Djibouti, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Tanzania and Uganda. It works closely with the Executive Director of the HQ Hub and country offices to translate programmatic responses into concrete policy recommendations. It also works with the other members of the Global Advocacy Unit; advocacy counterparts in Brussels and Geneva; as well as sector and thematic leads across the organization to develop positions and policy recommendations informed by DRC’s programmatic and thematic work across contexts. This role includes strategic advisory, coordination, internal support, external engagement and influencing elements

Key responsibilities include:

• Lead on the development, coordination and implementation of regional advocacy efforts, in line with the Global Influencing Strategy and in close coordination with advocacy colleagues at headquarters, across the other two HQ hubs and with DRC’s representation offices in Brussels, Geneva and Berlin
• Ensure clear linkages and coherence between country, regional and global strategies, priorities and positions
• Support the advocacy and external engagement priorities of the Executive Director of the HQ Hub
• Identify and seek out regional and global advocacy opportunities on behalf of Country Offices
• Represent DRC at advocacy working groups and relevant INGO Regional Forums and participate in other relevant advocacy coordination discussions
• Draft and otherwise support the creation of high-quality regional and/ or country specific advocacy products and evidence-based recommendations based on DRC’s Country Office programs, analysis and research
• Undertake a key influencer and stakeholder mapping and establish strategic networks and alliances for policy, advocacy and public affairs across the countries within the HQ hub
• Engage Country Directors, Heads of Programs and other senior management including the Executive Director to identify and support on high-level advocacy opportunities which accentuate DRC’s programmatic outcomes and Theory of Change.
• Monitor relevant policy developments and make recommendations on how DRC should prepare and react as relevant and necessary
• Lead on the development of tailored meeting briefing notes and talking points ahead of high-level field visits
• Support and mentor country office advocacy colleagues and provide technical guidance on developing DRC specific advocacy messages which align with global positions and reflect the needs of local communities

About you 

To be successful in this role we expect you to be an senior advocacy professional with significant experience developing and implementing evidence-based advocacy strategies in East Africa an the Great Lakes.

You have excellent planning and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities. You have strong advisory, coordination, teamwork, and collaboration skills and well-established contacts among decision makers, UN and other stakeholders across East Africa and the Great Lakes.

Moreover, we also expect the following:

Required:

• Senior expert position (minimum of 8 years’ experience) in similar or complementary roles with a country or regional focus in East Africa or the Great Lakes regions.
• Proven ability to advocate on multiple complex contexts at once 
• Demonstrated commitment to addressing the root causes of forced displacement, responding to emergencies, and/or ensuring access to protection and durable solutions for displaced populations.
• Experience in influencing, representation, and external engagement towards different decision makers and stakeholders
• Demonstrated experience in developing concrete and evidence-based policy recommendations responding to complex humanitarian crises and/or post-conflict situations and which are tailored to decision makers and stakeholders.
• Ability to present arguments in a structured, compelling, and articulated manner.
• Demonstrated ability to leverage global events and processes for influence and visibility
• Excellent planning and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities
• Strong advisory, coordination, teamwork, and collaboration skills.
• Experience at building and managing relationships with key external and internal stakeholders
• Strong understanding of the political and humanitarian context in East Africa and the Great Lakes

Desirable:

• Familiar with the work of civil society, non-governmental organizations, the United Nations, the African Union, institutional donors, and/or political structures
• Knowledge of human rights, refugee rights, international humanitarian law, rights-based programming, and protection principles.
• Previous experience in representing NGOs or UN agencies in formal settings.
• Experience in a similar or complementary humanitarian advocacy role with a country, regional, global, or thematic focus. 

WE OFFER

Contract length: 12 months

Band: F-1 non-management

Work location: Nairobi, Kenya

Designation of Duty Station: Unaccompanied

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national/expat contracts dependent on the selected candidate, please refer to our website for more details drc.ngo.

APPLICATION PROCESS

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 12th September 2025

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.

Further information:

For further information about the Danish Refugee Council, please consult our website drc.ngo. 

About Screen Share

Screen Share is the UK’s leading refugee digital inclusion charity. We invest in the digital capability of refugees and people seeking asylum by providing the tools, training and opportunities they need to thrive in education, work and community life. Our vision is a future where every refugee in the UK has the digital tools and support to flourish in a connected world.

Over the past four years, we have supported more than 3,000 refugees with devices, connectivity, and training. Our 2026–2030 strategy commits us to scaling our impact to reach 5,000 refugees across the UK every year, embedding refugee leadership, and ensuring Screen Share is an effective and sustainable full-service digital inclusion service for refugees for as long as needed. 

This role is funded for 1 year with the high likelihood that funding will continue beyond the grant period. We are also awaiting a response for 2 significant funding applications which will expand the programme. 

Personal Profile

This is a leadership role at a pivotal moment in Screen Share’s journey. The role is funded to deliver our current Digital Skills programme, with a strong focus on quality, impact and evaluation. At the same time, we are awaiting the outcome of several significant funding applications. If successful, these will enable us to expand the programme quickly, positioning the postholder as the Head of a national digital skills programme with a larger team and greater leadership remit.

You will be a dynamic and strategic leader, passionate about digital inclusion and refugees. You bring structured programme management (clear processes, monitoring & evaluation, budget oversight) combined with empathy, cultural sensitivity and the ability to motivate others. You will be excited 

You will thrive in a fast-moving and growing charity where flexibility and initiative are vital. You will embed refugee leadership at the heart of our work, co-designing with lived experience. You will also represent Screen Share externally, building partnerships with corporates, councils and charities, raising the profile of refugee digital inclusion nationally.

We particularly welcome applications from those with experience of migration. 

Key Responsibilities

Programme Leadership & Delivery

• Lead the design and strategic direction of our Digital Skills programme, Ensure the service we are providing is high-quality, impactful, trauma-informed and aligned with Screen Share’s 2026–2030 strategy.

• Oversee the onboarding and support of hundreds of refugees looking to develop digitally, including supporting with the development of their Independent Learning Plan’s and journeys through Digital Champions 

• Recruite, coordinate and support our digital champions and staff to provide high-quality online and in-person classes, 1:1 support and effective sign-posting

• Maintain oversight of multiple Screen Share digital skills projects delivered over multiple locations. 

• Trial innovative digital inclusion tools and approaches.

Monitoring, Evaluation & Impact

• Design and oversee comprehensive impact measurement and monitoring and evaluation frameworks to ensure the programme is most effective 

• Produce clear, data-centered programme and impact reports (quantitative and qualitative) for existing and prospective funders and partners 

• Embed continuous learning and client reflections into programme design and improvement.
   

People & Volunteers

• Recruit, train and support Digital Champions and volunteers in a trauma-informed way

• Line-manage staff kindly and calmly as the team grows

• Embed refugee leadership and lived experience in programme design, delivery and iteration
   

Partnerships & Fundraising

• Support our Outreach team in building and maintaining strong partnerships with our corporate, charity and government partners 

• Represent Screen Share to external stakeholders including corporates and charity partners with professionalism and credibility.

• Explain and facilitate our Digital Skills employee engagement package for corporates and businesses in a safe and professional manner

• Collect and report detailed programmatic data and case studies for fundraising bids and corporate partnership proposals.
   

Finance, Safeguarding & Compliance

• Hold accountability for the Digital Skills programme budget, reporting regular updates to the CEO 

• Ensure compliance with GDPR, safeguarding and H&S policies.

• Oversee the prompt and accurate reporting of safeguarding incidents to Screen Share’s DSL, and contribute to the development of our safeguarding as an essential element of our work
   

Personal Specification

Essential

• Significant experience in charity programme management, with a strong preference for experience in the digital inclusion, adult education or refugee support sector

• Proven ability to manage teams of staff and volunteers from a diverse range of backgrounds

• Experience working directly with refugees/asylum seekers OR deep expertise in digital inclusion and commitment to learning from refugee experience.

• Strong monitoring, evaluation and reporting skills and experience

• Financial management experience (budgets, reporting).

• Experience supporting fundraising through impact reporting and case studies.

• Experience managing, training and motivating staff and volunteers.

• Excellent relationship-building skills across sectors.

• Strategic thinker with strong organisational and collaborative skills.

• Excellent written and verbal communication.

• Commitment to Screen Share’s mission and values.
   

Desirable

• Experience scaling programmes across multiple sites/regions.

• Familiarity with corporate volunteering or “train the trainer” models.

• Knowledge of digital skills curricula, programmes and digital inclusion sector

Our receptionist plays a key role in ensuring that refugees and migrants who contact us, either by email, phone or in person, are welcomed to LRMN. You will help clients to access the right service at LRMN, taking information and ensuring our client management database is up to date. Working closely with our Service Navigator and Business and Operations Manager you will ensure that the office is a safe and organised environment for clients and staff.

We’re looking for someone who can show empathy to our clients and offer them a warm welcome. You will need to be resilient, able to manage difficult situations and our busy reception.

We are a leading migrants’ rights charity in south London – advocating and supporting those most vulnerable. We advise on critical immigration cases, prevent homelessness, improve wellbeing, meet basic needs and campaign for change. 

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

Job Description

About the Role:

We are excited to introduce a newly created position within our team. This is an excellent opportunity for an organised, detail-oriented individual looking to build or further their career in human resources.

In this role, you will provide vital administrative support to both the Volunteer and Training Manager and the HR Generalist. Your responsibilities will include coordinating volunteer recruitment and training logistics, ensuring smooth onboarding processes, and maintaining accurate records. Additionally, you will assist with recruitment administration, employee documentation, and general HR tasks, contributing to the effective day-to-day operations of the department.

This is a varied role that requires strong communication skills, attention to detail, and the ability to prioritise and multitask in a dynamic environment. You’ll play a key part in supporting both our volunteer programme and our wider HR functions.

Main Tasks and Responsibilities:

· Provide day-to-day administrative support to the Volunteer and Training Manager and the HR Generalist.

· Schedule meetings, interviews, training sessions, and other HR-related appointments.

· Maintain accurate and well-organised electronic and paper filing systems for HR and volunteer records.

· Assist with preparing and formatting HR documents, letters, contracts, and reports.

· Post job adverts on relevant platforms and track incoming applications.

· Carry out pre-employment checks, including requesting references and processing DBS checks for staff and volunteers.

· Collect, scan, and file new starter documents, ensuring all forms are complete and compliant for staff and volunteers.

· Update and maintain HR spreadsheets, records, and databases with staff and volunteer information.

· Prepare induction packs and organise materials for new starter and volunteer onboarding sessions.

· Monitor and respond to emails and queries sent to shared HR and volunteering inboxes, referring or escalating as appropriate.

· Maintain stock of HR-related office supplies, such as forms, training materials, and welcome packs.

· Provide support with room bookings, refreshments, and setting up for training or volunteer events.

· Assist with routine data entry and help compile basic HR reports or staff lists.

· Ensure confidentiality and accuracy when handling sensitive employee and volunteer information.

· Send routine reminders for probation reviews, training deadlines, or document submissions.

· Responsible for attending meetings, capturing key discussions and decisions; and then distributing the minutes.

· Support the volunteer manager with shortlisting candidates for volunteering roles.

· Keep the volunteer management system up to date, with relevant changes/additions.

· Assist the volunteer manager with reference requests from former volunteers.

· Liaise with voluntary service councils across the West Midlands, to place new volunteer roles.

· Undertake general administrative tasks and any other duties as directed by senior HR colleagues.

Person Specification:

Essential Criteria:

· At least 2 years of experience working in an administrative role within a Human Resources environment.

· Strong organisational skills with the ability to manage multiple tasks and meet deadlines.

· Excellent attention to detail and a high level of accuracy in administrative work.

· Good understanding of HR processes, particularly recruitment and onboarding procedures.

· Confident in handling confidential and sensitive information.

· Clear and professional written and verbal communication skills.

Desirable Criteria:

· Proficient in using Microsoft Office applications, particularly Word, Excel, and Outlook.

· Experience with maintaining electronic records and using HR or volunteer management systems.

· A proactive and flexible approach to work, with a willingness to support colleagues as needed.

· CIPD Level 3 qualification (or equivalent) in Human Resources.

· Ability to work effectively both independently and as part of a team.

· Friendly, approachable manner with a commitment to providing a helpful and supportive service.

Flexibility

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm.

Contract type: 12 months

Salary: £25, 890.72 per year

Annual Leave:25 days annual leave plus 8 bank holidays per annum

Location:Based in Bournemouth, with extensive travel across BCP and the Dorset area. Hybrid working option for some of the time when not on visits.

International Care Network is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are looking for two experienced support workers to support individuals and families under all relevant Government resettlement schemes (predominantly Afghan, but not limited to), who have been resettled in Bournemouth, Christchurch, Poole and Dorset. The case load for one of these roles will be primarily, but not exclusively based in Dorset (primarily Weymouth, Dorchester and Sherborne) and so travel to these locations will be a significant element of the role. The caseload for the other role will be primarily based in BCP, but travel to Dorset will still be expected. You will need a valid UK driving licence, your own reliable vehicle and to be a confident driver for this role.

ICN provides benefits to staff including:

• Company pension scheme.
• Travel costs paid for at 45p per mile, not including travel to and from work.
• Staff welfare opportunities including socials and access to external clinical supervision.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

About Unfold

We are a bold, growing local charity powered by volunteers and dedicated staff who support young people and families to set and achieve goals that matter most to them. Through mentoring, peer groups, and specialist programmes for people seeking asylum and refugees, we are creating opportunities for growth, belonging, and brighter futures. Last year, we supported over 350 people, and we’re growing.

The Role

We are seeking a Funding and Impact Manager to help us achieve our ambitious growth plans. This is a pivotal role where you’ll blend strategic fundraising with impact storytelling, ensuring our programmes remain high-quality, sustainable, and far-reaching.

You’ll be working closely with our CEO, Deputy CEO, and Programme Managers to:

• Secure sustainable income streams through grants, trusts, corporate partnerships, and individual giving.
• Strengthen our impact measurement, analysing programme data to tell powerful stories of change.
• Support our fundraising strategy, from opportunity spotting to proposal writing and reporting.
• Build and maintain relationships with funders, partners, and supporters.
• Use and improve our CRM (Beacon) to manage funding pipelines and track programme outcomes.

This is a fantastic opportunity for someone who is proactive, innovative, and passionate about making a measurable difference.

About You

To be successful in this role, you'll be:

• Experienced in third-sector fundraising and income generation.
• Skilled in monitoring and evaluation with the ability to turn data into insights and impact stories.
• A strong communicator with the ability to write compelling bids and reports.
• Collaborative, yet confident working independently.
• Aligned with our values of trust, compassion, and empowerment.

Experience with CRM systems and/or data visualisation (e.g. Power BI) would be an advantage.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

Seeking candidates who are passionate about empowering young people and families to achieve their goals to join our team tackling social injustice through mentoring and support.

About Us

At Unfold, we’ve been supporting young people and families for over 35 years through mentoring, peer support, and community groups. In the last five years alone, our income has grown fivefold, our staff team has expanded from 2 to 19, and we’ve supported hundreds of young people and women to overcome barriers and build brighter futures.

About the Role

We’re now looking for a Programme Coordinator to help us deliver our high-quality programmes and build on our progress. You’ll recruit and support volunteer mentors, prepare and match young people to programmes, and act as a key point of contact for referrers and families. You’ll also contribute to outreach, run Youth Support Groups for young asylum seekers, and support our Youth Advisory Council. You’ll be a strong communicator, empathetic and able to connect with young people from diverse backgrounds while understanding the challenges they face. 

Key responsibilities include:

• Recruiting, training, and supporting volunteer mentors.

• Matching young people with mentors and monitoring progress.

• Coordinating Youth Support Groups for young people seeking asylum and refugees.

• Being the first point of contact for young people, families, and referrers.

• Using our CRM to track impact and ensure accurate data.

• Supporting programme evaluation, reporting, and partnership development.

About You: 

• Experience working with young people, particularly those facing barriers.

• A confident communicator with empathy, listening skills, and a people-first approach.

• Strong organisational and data management skills.

• Passion for social justice and improving outcomes for children, young people, and families.

While we welcome applications from everyone, based on the profile of our service users, we are particularly keen to hear from female candidates and those from the global majority. 

Why join us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
• Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role, you may need to work from the office or other London locations on other days.)
• Eco-friendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website.