Refugee Jobs

JOB PURPOSE

We are looking for a confident communicator for the permanent role of Communications Coordinator, within our Communications team. 

Reporting to the Senior PR Manager, the Communications Coordinator is a key member of the team, providing support across all the charity’s communications activity. 

The Communications Coordinator provides key support such as content research and creation, and assisting with PR campaigns, events and digital communications (social media and website). They also provide key administrative support for the Communications area, to help deliver reporting, tracking and compliance.

The individual will have the opportunity to gain experience across multiple communications, awareness raising and fundraising activities, helping to connect our supporters and new audiences with the refugee cause and UK for UNHCR’s work.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING  

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have a Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES  

The Communications Coordinator will support the planning and delivery of communications activity as required across all aspects of communications. This includes:  

• Providing administrative support for the Communications effort, including tracking and compiling results, internal communications, digital asset management and event logistics.
• Coordinating the team’s consent tracking and records for content and Storytellers (case studies).
• Working with colleagues in Digital Communications to respond to community enquiries on the charity’s social media channels.
• Sourcing stories and creating and uploading content for editorial channels. 
• Helping to develop UK for UNHCR’s digital influencer outreach.
• Assisting the team with image and footage research to support project-specific communications and editorial channels. 
• Researching stories, statistics and other material relating to UNHCR’s relief work and other areas to support communications activity.
• Working directly with UK-based Storytellers (case studies) and refugee organisations to support communications activity.

Please note, the above list is not exhaustive, and the successful candidate may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Skills/Knowledge

• Ability to juggle and prioritise multiple tasks, and meet deadlines within a collaborative team environment.
• Good attention to detail, strong ability to proof-read and pick up inconsistencies.
• Able to demonstrate flexibility and willingness to achieve results.
• Confident in using and learning how to use various digital platforms such as social media channels and image research libraries.
• Strong communication (written and verbal), presentation and interpersonal skills.
• Proficient in Microsoft Word, Excel, PowerPoint, SharePoint.

Desirable Skills/Experience

• Experience of, or a passionate interest in refugee or broader charity sector, or in communications, and the drive to further their fundraising and communications knowledge. 
• Experience using CMS platforms.  

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing, agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.

What else? 

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata). 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases. 
• Office wellness perks. 
• Discount on gym memberships.
• Hybrid and Flexible Working. 
• Staff socials. 

Financial

• Pension scheme with an employer contribution of 8%. 
• Non-contributory group life assurance scheme 
• Non-contributory Income protection scheme. 
• One-off contribution towards homeworking set up. 
• Enhanced maternity, paternity, shared parental, and adoption pay. 
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities. 
• Individual training budget. 

HOW TO APPLY 

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. 

Closing date: 27th January 2025

Interviews date: Week commencing 3rd February 2025 

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal.  We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency. 

We are looking for an Immigration advisor to provide immigration assessments, advice, and casework to homeless people accessing St Mungo’s No Second Night Out St Mungo’s Assessment Hubs.

Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they can overcome the barriers they face. We provide legal advice, housing projects and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

This project is delivered in partnership with St Mungo’s, one of the UKs leading homelessness charities. Supported by a project coordinator, you will be responsible for the provision of high-quality immigration assessments, advice and casework for people accessing St Mungo’s NSNO assessment hubs in London. The service is delivered through various channels, including face-to-face, telephone and digital appointments. There will be an expectation to spend some time in situ at the NSNO hubs and working from Praxis’ office in Bethnal Green.

The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by homeless migrants with NRPF. They will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourages applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Our Attractive Benefits Package Includes 

· Opportunities for flexible working arrangements

· A hybrid work model 

· 25 days annual leave per year

· You can buy up to 3 days annual leave each year 

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias.

Please see our website to find out more about our work.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

We are looking for an energetic Immigration Adviser to provide advice to destitute migrants accessing Mental Health services in several East London boroughs.

Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice, housing projects, and a range of welfare support services, including group work.  We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

This project is delivered in partnership with ELFT – East London NHS Foundation Trust. Supported by a project supervisor, you will be responsible for the overall project and delivery of immigration advice and casework to migrants at risk referred by selected hospitals and other Community Mental Health services provided by ELFT. This service is delivered through a mixture of channels including telephone, digital, face-to-face and hybrid working. This role will likely involve significant amounts of outreach work to provide advice in the community and within health services, and collaboration with those health services will be key. 

The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by vulnerable migrants with complex needs and will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourages applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Please see our website to find out more about our work. For more information on the work of Pathway, go to Pathway website.

Our Attractive Benefits Package Includes 

· A 21-hour working week (for this role), including flexible working hours

· A hybrid work model 

· 25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· You can buy up to 3 days of annual leave each year

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias Head of Operations and Business Development.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

Job Purpose:

Welcome refugees and asylum seekers arriving in Derby, connecting them to the community and supporting their integration through activities, individual assessments, and tailored support plans.

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support to Refugees and Asylum Seekers within our Thriving Places project. Your time will be spent at the Integration Hub in central Derby.

Thriving Places is a 3-year project, funded by the National Lottery, which will provide support to asylum seekers and refugees as they integrate into life in the UK. The project supports people on an individual basis, with the development of Individual Support Plans (ISPs), the provision of integration activities and opportunities for training, skills development and volunteering. The Refugee Integration Worker will work as part of a team and work directly with refugees and those seeking asylum to carry out needs assessments, develop ISPs and support people on their integration journeys.

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practices to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

Key Responsibilities:

Needs Assessment and Support Plans:

• Carry out Initial Needs Assessments and develop Individual Support Plans (ISPs) with regular reviews.
• Respond to ISPs by liaising with housing providers, GPs, schools, and other relevant services.
• Encourage and support beneficiaries toward integration, independence, and engagement in community activities.

Practical Support and Referrals:

• Provide advice on benefits, housing, health, education, and employment.
• Refer individuals to appropriate services and organisations as needed.
• Facilitate clear and prompt communication with participants, using interpreters when required.

Community Engagement and Delivery:

• Deliver activities and assist with registration at the Integration Hub.
• Support the Derby Team in delivering sessions aligned with ISPs.
• Promote a culture of welcome by engaging with local organisations and networks.

Monitoring, Evaluation, and Administration:

• Contribute to monitoring and evaluation processes related to support and integration.
• Maintain accurate and up-to-date records.
• Complete all administrative tasks required for the role and organisation.

Team Collaboration and Organisational Contribution:

• Actively participate in team meetings, staff training, awareness events, and fundraising activities.
• Support and guide volunteers in welcoming and assisting refugees.
• Contribute to the overall work of Upbeat Communities.

Ethos and Policies:

• Work in alignment with Upbeat Communities’ Christian values and organisational policies.
• Report regularly to and be accountable to the Line Manager.

Person Specification

Essential Criteria:

• Emotional Intelligence & Compassion in Action:
  • Understands the importance of recognising and managing emotions in oneself and others.
  • Recognises the value of care and commitment to making a positive impact in relationships and the community.
• Personal Growth and Empowerment:
  • Acknowledges the importance of feedback and personal growth with a willingness to learn.
  • Understands the importance of providing others with support to make decisions and grow.
• Organisational Skills:
  • Understands the importance of prioritising workload and meeting deadlines under pressure.
• Technical Knowledge:
  • Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
• Understanding Refugee Needs:
  • Has a basic understanding of the needs and experiences of refugees and asylum seekers.
• Adaptability and Problem-Solving:
  • Recognises the importance of adapting to change and managing multiple tasks.
  • Recognises issues and seeks guidance to contribute to potential solutions.
• Communication and Collaboration:
  • Understands the importance of effective communication and collaboration with stakeholders.
• Ethics and Inclusivity:
  • Understands the importance of ethical behaviour and maintaining confidentiality.
  • Recognises the value of cultural diversity and the importance of inclusivity.

Desirable Criteria:

• Previous experience working with refugees and asylum seekers.
• Experience in delivering workshops or community events.
• Fluency in a relevant community language.

Additional Notes: This role requires flexibility, as some evening or weekend work may be necessary to meet the needs of the community. A commitment to the organisation’s values of emotional intelligence, compassion, learning, and empowerment is essential.

Job title: Programme Admissions Officer

Location: Hybrid work with 40% from Breaking Barriers’ office in London, Manchester or Birmingham

Salary: £25,000-£28,000 (London), £24,000-£27,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours per week), part-time considered

Overall purpose

The Programme Admissions Officer will be responsible for processing student applications, including conducting initial calls, checking eligibility and signposting where applicable. They would then flag new applicants with the relevant programme. This role is the gateway to accessing our services.

Key responsibilities 

We are a fast-growing charity that prides itself on its flexibility and responsiveness, and as a result your responsibilities may change, develop, and grow according to the needs and development of our programmes.

• Monitoring and processing new and incoming applications, which includes:
  • Conducting initial calls with new applicants to determine their individual pathway and eligibility for Breaking Barriers’ programmes
  • Prioritising students according to Breaking Barriers’ eligibility criteria and flagging with relevant programmes in order to support enrolments
  • Providing university and career guidance and advice
  • Providing learning plans for all professionals aiming to requalify
  • Providing guidance on the support they can access whilst on the waiting list for our programmes
  • Providing signposting for any students/clients needing additional support
  • Flagging any serious welfare concerns with line manager and/or the Safeguarding Team
• Ensuring all information is accurately recorded on Salesforce for new and existing Breaking Barriers’ clients
• Performing any Salesforce admin for the programmes as and when required
• Working with management to improve and enhance enrolment processes where necessary

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 15th February. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Taban is looking for an Asylum Seeker and Refugee Support Worker based in Manchester Full or Part-time options are available.

Introduction

This is an opportunity to join Taban's team during a period of growth.

Started 5 years ago, Taban is a young charity providing personal and practical support to Farsi-speaking refugees and asylum seekers in and around Manchester. We guide clients new to the UK in accessing health, education, housing and other support services.  As we get to know clients and they grow in confidence and trust, we work collaboratively with them to help them achieve their goals and build successful lives in the UK.   

Taban has a growing base of financial support including grants from the Benefact Trust and National Lottery. This support for our expansion enables us to recruit for this fully funded post.   This appointment is an important step in our development and will help Taban to reach many more people who need the support we provide.

Job Summary

To work as part of the team to deliver practical support and assistance to our clients

The Role

You will be responsible for providing professional person-centred support to our clients through direct engagement, working not only to resolve their issues but also to build their confidence and capacity over time.

Main Duties

To deliver client engagement in a mixture of face-to-face meetings, phone calls and messaging – guiding clients to solve problems.

              This is a hybrid role, with the flexibility to work from home and our offices in Fallowfield.

• To communicate and share easily understandable information and prepare information resources.

• To keep accurate client engagement logs using our online Client Record Management System.

• To refer, signpost and connect clients to appropriate service providers and facilitate clients' appointments

• To manage the workload effectively. 

• To introduce suitable candidates for our mentoring service.

• The post requires weekly travel to two drop-in sessions in Manchester.

Person Specification

We are looking for someone with the following skills and attributes:

1. A strong desire to help our clients, with an insight into the needs, experiences and hopes of refugees and people seeking asylum.

2. Basic working knowledge of UK mainstream services e.g. Education, Health, Housing, Welfare Benefits and community support systems.

3.          Good spoken and written English, sufficient to advocate and negotiate on behalf of clients. Fluent spoken Farsi is also essential. 

4. Mature communication & interpersonal skills with the ability to empathise with and manage clients in stressful situations. 

5. Constructive approach to working within a small team

6. An understanding of cultural diversity within Farsi-speaking migrants,

7. Ability to be administratively self-sufficient and IT literate, including working knowledge of Microsoft Office 365 products: Word, and Excel.

8. OISC registered person or willing to train for the certificate is preferred but not essential.

Terms 

Location: Our office is based in Fallowfield, South Manchester, Free parking is available. A laptop and a funded mobile phone will be provided. 

Hours: We have budgeted for a full-time role of 35 hours per week. Flexibility in when these hours are worked can be negotiated. We are also open to applications from candidates looking to work less than full-time. 

Pay: £22,500-£27,000 Full-time equivalent starting salary, with the potential to increase with experience and in line with growth in the organisation. 

Benefits: Employer pension contribution. There is also a training budget, with flexibility as to how this is used.

If you are interested in this role, please email your CV and a letter setting out the reasons for your interest and why you believe you meet the person's specifications to our designated email address. 

Candidates will be invited for interview on a rolling basis. 

Job Description

Job Title:

Caseworker level 1, 2, and 3

Location

RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley.

The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed.

This is an in-person, on-site role with no hybrid or remote work options available

Reporting To:

Immigration Department Manager

Salary and benefits:

IAA Level 1: £25,000–£27,000 (dependent on experience)

IAA Level 2: £28,500–£30,000 (dependent on experience)

IAA Level 3: £32,000–£34,000 (dependent on experience)

Additional Benefits:

· Company-matched pension scheme

· Employee assistance program

· Health and wellness support

· Mental health resources

· Comprehensive training and opportunities for career advancement

Hours:

35 hours per week, Monday to Friday, from 9:00am to 5:00pm.

Contract: 

12-month fixed term with a strong possibility of extension

Probation period:

6 Months

Annual Leave:

21 days + 1 concessionary day and 8 Bank Holidays

About the role

This is an exciting opportunity for the right person to join the Refugee Migrant Centre as a Caseworker, authorised by the Immigration Advice Authority (IAA), formerly known as OISC. RMC is a well-established, award-winning regional charity, widely recognised for its impactful work with refugees and migrants.

For over 23 years, RMC has assisted thousands of refugees and migrants from 162 countries, helping to break down barriers to integration and enabling clients to become equal citizens. We provide a holistic range of services, from specialist legal advice to education and employment programs.

The successful candidate will join RMC’s Immigration department and play a key role in delivering free immigration advice and representation. This is an exciting time to join the team as RMC is expanding its infrastructure following significant growth in staff, activities, and turnover—rising from £776k to £2.8 million in the past five years.

RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.

Our immigration services focus on assisting migrants (including undocumented migrants), refugees, and asylum-seekers in navigating the UK’s complex immigration legal system. We help clients secure the right to remain in the UK for themselves and their families, with a particular emphasis on human rights claims, family and private life applications, family reunion, settlement, citizenship, and applications under the EU Settlement Scheme.

Purpose of the Role:

Main duties and responsibilities

All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below:

Casework and client care:

· To provide one-to-one specialist advice in immigration and asylum area of law

· To provide thorough, professional, high quality and timely casework and advice

· To ensure accurate recording keeping and ensure all necessary and associated administrative tasks are completed

· To ensure case deadlines and key dates are recorded, monitored and actioned in a timely manner

· To conduct all casework and advice in compliance with all IAA regulatory requirements and the IAA code of standards

· To maintain confidentiality in all dealings with clients

Training and development:

· To keep up to date with changes in the law

· To attend training and share learning and good practice with other advisors

· To keep a record of your attendance on training courses

· To provide internal and/or external immigration training when required by management

Teamwork:

· To share casework knowledge and experience within the team

· To mentor, support and/or supervise colleagues on a lower level of IAA regulation

Projects and Engagement:

· To take responsibility for the day to day delivery of specific projects if requested by management

· To deliver presentations and represent RMC at meetings/events when required by management

· To maintain effective working relationships with partners and stakeholders

· To demonstrate a degree of flexibility and undertake tasks not specifically referred to above

Person Specification

Knowledge, Abilities and Skills- essential

· Accredited at IAA Level 1, 2 or 3

· Experience in delivering advice and representation in the field of UK immigration and asylum

· Experience in working with clients with vulnerabilities and/or migrants, asylum-seekers, refugees

· Knowledge of most immigration areas, with a good understanding of at least one area such as the EUSS, asylum, human rights or family-based applications

· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal (for IAA L3 advisors only)

· Commitment to working towards Level 2 accreditation (for IAA L1 advisors only)

· Ability to explain complex information to clients from different backgrounds

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills

· Ability to work independently

· Ability to manage and grow a caseload

· Ability to prioritise and to manage tight deadlines

· Teamwork and Flexibility

· Commitment to equality and diversity

Desirable

· Accredited to IAAS Senior Caseworker

· Experience working in the Legal Aid sector

· Experience working in or with the not-for-profit sector

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement

· Educated to degree level or equivalent

Terms and conditions of employment

The following conditions of service will apply:

Salary

IAA Level 1: £25,000–£27,000 (dependent on experience)

IAA Level 2: £28,500–£30,000 (dependent on experience)

IAA Level 3: £32,000–£34,000 (dependent on experience)

Location

Birmingham, Wolverhampton, Walsall or Dudley

Pension

RMC will contribute 3% of gross basic salary

Holidays

21 days per year plus public holidays pro rata for part-time post.  Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years

Hours of Work

35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed

Probation

This post will have a probationary period of 6 months

Notice

One month’s notice of termination of employment on either side.

Disability

We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.

Enhanced DBS:

Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

Travel expenses

If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.

Training

Access to external paid training and regular internal training provided by Senior Caseworkers

Commitment to supporting you to develop and upskill in the field of immigration and asylum

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

What we hope you'll do next

We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date:

Friday 28th February, 2025.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

We are looking for a creative, energetic, and motivated campaigns and communications officer to join our team. This role is suited for someone who wants to empower our clients to advocate for meaningful change on issues that impact them the most, and who is passionate about raising awareness of LRMN’s work. You will need excellent communication skills, the ability to build strong relationships with a diversity of stakeholders, and the ability to manage many different projects at once. You will work closely with the Campaigns and Communications Manager in this role.

For more information, please refer to the job pack. 

To apply, please submit your CV and answer the application questions on Charity Job.

Deadline: 9am 7th February 2025

Interviews: 20th February 2025

PROJECT SUPPORT WORKER : Refugees and Asylum Seekers

OASIS HUB HENDERSON AVENUE

PART TIME, 10 HOURS PER WEEK

FIXED TERM CONTRACT (12 months)

SALARY: £6,518 for 0.25FTE (£26,072 for 1 FTE)

We have a unique opportunity for a project worker to join the Oasis Community Space as part of our work with refugees and asylum seekers.  This role will create real impact in Scunthorpe by identifying key stakeholders in the support of Asylum Seekers and Refugees and helping them to develop their offer and coordinate the support.

We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in Scunthorpe.

The role will involve supporting projects relating to Refugee and Asylum support, primarily at the Oasis Community Space and other Hub venues. To develop a clear understanding of the support and services available for refugees and asylum seekers in the community. To coordinate support to refugees for future independence and self-sufficiency within their new community. The post requires a dynamic and creative approach to help develop and support the Oasis Community Space and the wider Refugee and Asylum provisions.

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience facilitating groups and organizing engaging group activities

· Experience managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please visit the Oasis UK Charity website to find out where to email your CV.

Email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

2. What does a community without the need for foodbanks look like to you?

Completed applications should be returned by 9am Monday 24th January 2025

Interviews will take place at the Oasis Community Space, DN15 8LG on Wednesday 29th and Thursday 30th January 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

We’re looking for an enthusiastic and organised individual to join us in the essential role of Service Navigator. You will support as the first point of contact for clients, assessing their needs and helping them to access our services and external services.

LRMN is a thriving organisation and one of the most established refugee and migrants organisations providing services in London, but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived gender based abuse, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

You will be responsible for welcoming people to the office, answering our main phone line and responding to emails. You will triage requests for support, processing referrals into our services and signposting people to other services where we are unable help. You will also give basic advice and support where appropriate.

You will have experience of working directly with clients and of providing information. You will be empathetic and able to complex and difficult situations. You will also be resilient and, with support, be able to manage client expectations in a busy environment.

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

We work in a hybrid model. You would be expected to work at least two days per week from our office in Deptford.

For more information, please see our job pack. Please apply via CharityJob.

Trauma Foundation South West (TFSW) is seeking a half-time Director of Operations at an exciting period of growth for our small, but well-established and loved charity. 

Responsible to: Board of Trustees

Contract: Permanent Part Time, 6 months’ probation period

Working hours: 0.5 FTE/17.5 hours pw (occasional evening/weekend working)

Location: Flexible work from home with travel to Bristol as required (about 4 times a year)

Salary: Salary £38,850 (£19,425 pro rata)

Benefits: NEST pension, 25 days annual leave (pro rata) + bank holidays (pro rata); flexible working from home. Access to TFSW training programme.

About TFSW

We provide free, long-term psychotherapy to traumatised asylum seekers, refugees and trafficked people in Bristol; and professional training and supervision to individuals working with traumatised people in the Southwest and nationally.  

We are a warm, welcoming team with a strong commitment to staff wellbeing and personal development and core values of compassion, collaboration and courage.

TFSW are part of a healing, welcoming and supportive community for traumatised refugees across the Southwest and have an ambitious vision to be a centre of excellence in our areas of specialism so that people get the support they need. In the past few years, we have made a successful transition from being volunteer-led to being a professionally-led charity with increased funding, staff and clients and the foundations laid for the next stage of growth.

The Director of Operations is a critical role, ensuring the charity is effectively run while leading on the fundraising and development that will enable TFSW to further grow our reach. We are seeking an experienced leader to rise to this challenge, someone who will enjoy working across all aspects of the organisation, effectively balancing the day-to-day operations of the charity with a strategic and ambitious mindset. If you are enthusiastic about the work we do, share our values and would love to bring your experience to a charity looking to consolidate then expand our reach across the Southwest, we’d love to hear from you.

We believe that diversity is a strength, and the more perspectives, voices and experiences we can bring to our work the better. We particularly welcome applications from people with lived experience relevant to our work as well as people from all marginalised groups, communities and backgrounds. We are committed to supporting you in your application; if you do not meet all the requirements of the role and feel you have other relevant experience we would love to hear from you. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process please do get in touch.

(For the full job description and person specification, please read the attached document). 

Develop strategy, shape programmes, build partnerships, manage staff , support volunteers, raise funds: -all part of the director's role leading the organisation's efforts  to improve the lives and opportunities of refugees, asylum seekers and vulnerable migrants across Oxfordshire. 
Our director retires in May after five succesful years and we seek a dynamic and experienced leader to sustain, supportand refresh the organisation's work.
Based in Oxford and splitting time between office, home and places where we work, the new director will lead a team of about 30 staff and 200 volunteers delivering a wide range of programmes meeting the needs of new arrivals, longer term refugees, adults and children.
The new director will have strong all- round leadership experience, a supportive andcollegiate management style  and knowledge of refugee related issues.

Job title: Language Programme Caseworker

Location: Hybrid work with 40% from Breaking Barriers’ office in London, Manchester or Birmingham with some national travel

Salary: £25,500-£31,000 (London), £24,500-£30,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours per week), part-time considered

Overall purpose

The aim of the language programme caseworker is to ensure students on the language programme are being well supported towards their goal of passing a language exam or reaching a high level of English. You will facilitate this by enrolling them in school, in online courses or with a tutor whichever best meets their needs.

You will maintain a good relationship with the students, schools and tutors through regular communication. You will offer advice and support on the student's next steps once the language programme has been completed.

Key responsibilities 

We are a fast-growing charity that prides itself on its flexibility and responsiveness, and as a result your responsibilities may change, develop, and grow according to the needs and development of our programmes.

• Casework; directly working with clients to ensure they are eligible for the programme and are on the correct pathway 

• Casework; ensuring your clients are well supported and signposting to support services where required 

• Providing programme guidance and educational/careers advice 

• Maintaining strong relationships with partner schools and reaching out to new schools to establish partnerships 

• Enrolling students at partner schools and monitoring their progress 

• Working towards ensuring all available school spaces are filled 

• Matching volunteer tutors with suitable students ensuring all available tutors are utilised

• Processing payments for students when required 

• Ensuring that all information is recorded accurately and that databases remain up to date 

• Representing Breaking Barriers at sector related events whenever required

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 15th February. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We are looking for an experienced Immigration and Public Law Solicitor to join our team in London. RLS has experienced tremendous growth in the past 3 years, including the award of an Immigration and a Public Law Legal Aid Contracts. As we go from strength to strength, we strive to become further embedded in the communities we work with and to keep fighting individual and collective injustices. 

The successful candidate will provide supervision and assist with the management of our developing and expanding UK casework teams, whilst working on a small targeted caseload of their own, and overseeing regulatory compliance. This includes acting as the LAA supervisor role for our legal aid contracts; both Immigration and Asylum, and Public Law. This is an exciting opportunity for someone who wants to work in a collaborative environment with colleagues who share the same commitment to advancing migrant justice.

The Casework Supervisor role is for an experienced solicitor who wants to work in a dynamic and innovative legal organisation which prioritises staff wellbeing and high quality client care. People with lived experience of migration are strongly encouraged to apply.

Job purpose and responsibilities

The central objectives of this post are:

1. Supervision of Immigration and Public Law Casework: Working with the Legal Director to supervise the Immigration and Public Law casework provided by RLS in the UK through legal aid and other funding arrangements; and ensuring full compliance with relevant regulatory frameworks.

2. Team Management and Supervision: Working closely with the Legal Director to help lead  and manage RLS casework teams in the UK and internationally, to help ensure the delivery of high-quality casework that meets project goals and objectives; and the development of high-quality legal information materials and other legal resources.

3. Contract and Regulatory Compliance Management: This includes responsibility for the management and delivery of: 

(i) RLS's Legal Aid Agency (LAA) contracts, including maintaining Specialist Quality Mark (SQM) standards, financial compliance and ensuring Peer Review standards are met:

(ii)  LAA billing processes for both controlled and licensed work

(iii) OISC and SRA compliance

1. Personal Casework: Have personal conduct of a limited but strategic caseload, contributing to the overall objectives of RLS.

2. Strategic Litigation Development: Collaborate with the RLS Legal Director to identify emerging trends and issues in immigration and asylum law, and develop strategic litigation aligned with RLS’s mission.

3. Sector Support and Development: Provide second-tier support to other immigration advice organisations, leveraging RLS's expertise to enhance sector capacity.

4. Legal Aid and Pro Bono: To contribute to development and improvement of procedures and protocols for our innovative legal services which aim to combine multiple funding sources to sustainably contribute to addressing the increasing shortfall in the legal representation available for the people RLS works with. 

General duties:

• Supervision of RLS legal casework in the Immigration & Asylum and Public Law category to the highest standards

• Maintain such financial records and financial information as may be required by inter alia the LAA

• Conduct file reviews as per RLS’s Independent File Review procedure, OISC and SQM requirements

• Together with the RLS Legal Director, identify developing immigration and asylum law issues / themes and develop strategic litigation in line with RLS’s mission

• Ensure LAA contract quality and financial compliance, including responsibility for oversight of LAA billing (both controlled and licenced work)

• To act as RLS’s Quality Representative; and as result: 

• Be responsible for ensuring caseworkers and casework procedures are up to date and compliant with the SQM requirements

• Act as point of contact with the LAA; and 

• Overseeing any actions arising out of LAA audits, reviews or visits.

• To fully comply with and ensure that all casework teams and processes are also fully compliant with OISC (and SRA) standards of regulation, professional conduct and ethics at all times.

• Work collaboratively and supervise pro bono volunteer lawyers.

Team work

• Work effectively with other RLS legal and non-legal staff and contribute to broader organisational initiatives and those involving legal information and community legal support in particular

• Attend and contribute to regular and incidental team meetings and discussions

• Maintain and develop excellent relationships with frontline agencies and grassroots groups to enable effective joint working

• Attend training internally and externally as agreed with the Legal Director and maintain and make available to RLS, a record of all training undertaken and CPD points obtained

• Deliver training for colleagues or externally as and when required

• Undertake other duties which may be regarded within the nature of the post, in discussion with the Legal Director.
   

Who we are looking for 

RLS relies on the energy, skills and enthusiasm of people who share our vision and are drawn to striving together for change. If you share our values, ethos and objectives, and feel like you can contribute to RLS strategically and practically, we would love to hear from you. 

Person specification - essential requirements

• Be a solicitor qualified in England & Wales with around 3-5 years of experience (or more) as an immigration caseworker, paralegal or solicitor within a legal aid environment

• Be IAAS accredited and hold an up to date accreditation (senior caseworker and supervising senior caseworker  level)

• Have immigration casework and supervision experience sufficient to meet  the relevant Legal Aid Supervisor standards as specified in the 2024 standard civil contract here and eligible immediately to satisfy the LAA Supervisor Standard for both Immigration and Asylum, and Public Law

• A comprehensive understanding of all relevant regulatory and quality standards, including SRA, SQM, LAA Immigration Specification, OISC Code of Standards, and Peer Review Process Document Criteria

• A dynamic and innovative self-starter

• A highly organised individual

• Fluent in English

• A strong commitment to upholding the human rights of people who migrate and people at risk; and access to justice and empowerment through the delivery of high-quality, client-focused legal services

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application

• Have the right to work in the UK

• Experience and understanding of pro bono legal projects.

Person specification - desirable requirements

• Lived experience of migration systems

• Experience of management and development of casework teams with diverse experience levels, ensuring the delivery of compliant, high-quality casework

• Skilled in delivering training both internally and externally, with a focus on fostering development-oriented and ambitious casework teams

• Knowledge of languages other than English

• Experience in community legal advice and information projects

• Experience working in OISC regulated environments with a legal aid contract

• Experience of working with volunteers

• Experience in implementing corrective actions from regulatory or quality audits, reviews, or visits.