56 Refugee jobs

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

The Level 2 IAA Adviser will provide high-quality, regulated immigration advice within a charity setting, supporting refugees, asylum seekers, migrants and other people facing immigration-related barriers. The postholder will manage a varied caseload within their authorised Immigration Advice Authority level and category, deliver accessible and compassionate advice, prepare applications and representations, and help clients understand their rights, options and next steps. The role will contribute to the charity’s mission to promote dignity, inclusion and access to justice for people who may be vulnerable, marginalised or unable to afford private legal advice.

Essential Criteria:

• Provide IAA-immigration advice within the permitted scope of Level 2.
• Conduct sensitive and thorough client interviews, identify immigration issues, assess eligibility, and agree practical case strategies with clients.
• Prepare and submit immigration applications, write representations and submit supporting evidence.
• Draft clear advice letters that are accessible to clients.
• Support clients to understand Home Office processes, evidence requirements, deadlines, rights and responsibilities.
• Identify when matters fall outside Level 2 competence or the charity’s remit and make timely referrals.
• Maintain accurate, confidential and up-to-date case records in line with charity policies, data protection requirements, funder requirements and regulatory standards.
• Work sensitively with clients who may have experienced trauma, destitution and exploitation.
• Contribute to outreach, drop-in advice sessions, workshops or community-based advice activity where required.
• Build positive working relationships with partner organisations, community groups and local authorities.
• Keep up to date with immigration law, Home Office policy, IAA professional standards and relevant charity sector practice through continuing professional development.

Desirable Criteria:

• Experience supporting refugees, asylum seekers, migrants or people with complex support needs.
• Knowledge of welfare, housing, safeguarding or community support pathways relevant to immigration clients.
• Experience delivering advice through outreach, drop-ins, community venues or partnership settings.
• Experience using case management systems and contributing to audit, quality assurance, monitoring or funder reporting.
• Language skills or experience working effectively with interpreters.
• Understanding of the voluntary and community sector, including grant-funded service delivery and impact reporting.

Benefits:

• Annual leave (pro-rata where applicable): 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5 days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person / via Teams

Opening date: 24th Aug 2026

Closing date: 28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

To develop policy goals and recommendations in line with Women for Refugee Women’s (WRW) overarching campaigns strategy to improve the lives of women seeking asylum in the UK; to develop and deliver policy interventions such as policy briefings, evidence for parliamentary committees, responses to inquiries and consultations; to plan and carry out research projects for influencing purposes, ensuring that these are informed by and co-delivered with women in WRW’s network.

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on the Experts by Experience Employment Initiative website.

The Senior HR Advisor will be our in-house HR professional and lead the day-to-day people function.

The postholder is responsible for the full employment lifecycle, for helping SRS meet its legal and safeguarding obligations as an employer, and for providing confident, well-evidenced advice to the Management Team on employee relations matters.

What you will need

• CIPD Associate membership with a Level 5 Associate Diploma in People Management, or an equivalent degree-level HR qualification
• Demonstrable, hands-on experience of managing employee relations casework, including grievance, disciplinary, capability, performance and sickness absence
• Proven generalist HR experience across the full employee lifecycle, from recruitment through to exit
• Current, applied knowledge of UK employment law, and the ability to translate it into practical advice for non-specialists
• Experience of drafting, reviewing and implementing HR policies and procedures
• Experience of line managing staff and of coaching and supporting other line managers through difficult people matters
• Understanding of safeguarding obligations in relation to staff, including safe recruitment practice
• Sound understanding of data protection as it applies to employee records and HR processes and a proven track record of handling confidential and sensitive matters with discretion, and the resilience to carry that responsibility
• For the full list of essential criteria see the recruitment pack.

About us

Suffolk Refugee Support aims to enable all asylum seekers and refugees in Suffolk to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly across Suffolk as refugees and asylum seekers are housed across the county.

We are looking for an inspirational new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. You may be an experienced CEO or have the skills and determination needed to step up into the role. We are looking for someone who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Salary: £31,022 starting salary (salary range will increase to max £33,699 via the length of service). Plus £4,324 Inner London Weighting if based in London per annum. 

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: Any Refugee Action Office, Manchester, London or Bradford. We will consider a UK-based hybrid working option.

 About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• Passion for and experience in developing engaging and motivating copy writing and content. 

• Strong planning, time management and organisational skills with experience to demonstrate ability to successfully work to tight deadlines and prioritise between numerous projects. 

• Ability to build and nurture excellent working relationships across teams in the organisation to collaborate and achieve cross cutting objectives.

• Experience of using Excel (including creating charts and tables) and databases (for example, Raisers Edge) to enter data

• Any experience using CRM and online content portals such as Wordpress, Engaging Networks, Campaign Monitor or similar

• Any experience in design or illustration (using adobe suite tools such as InDesign, Illustrator or similar like Canva )

• Insight into the needs, experiences and hopes of refugees and asylum seekers, refused asylum seekers and irregular migrants in the UK.

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices. 

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.     

 Those with lived experience as a refugee are particularly encouraged to apply

 Closing date: 23:59 on 28th September 2026

Interviews: 15th October 2026 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

· Skilled Worker visa: shortage occupations 

· Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Salary: £44,075 starting salary (salary range will increase to max £47,181 via the length of service) per annum, Plus £4,324 Inner London Weighting if based in London. (pro rata where applicable). 

Contract: Full-time fixed term basis for 12 months, to cover maternity leave. The substantive postholder can return at any time before the end of 12-month fixed term contract with sufficient notice.

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: Any Refugee Action office – London, Manchester or Bradford. We will consider a UK-based hybrid working option.  

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

· Proven ability to lead strategic digital content creation and understanding of the importance of emotional storytelling to successful fundraising and campaigning.

· Strong creative content development and strategy skills, including experience with Adobe Creative Software or similar (demonstrable video and image editing skills).

· Knowledge and experience of developing, delivering and managing specialised digital activism plans for campaigning.

· Knowledge and experience of campaigning and activism: knowledge of campaigning methods and tactics and a good understanding of what motivates people to take action.

· Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.

· Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 

· Strong understanding of how campaigning can achieve change and shift power.

· Strong understanding of the role of digital tactics in the development and execution of campaign and fundraising strategies.

· Extensive experience of developing strategic digital communications within a charity or not-for-profit organisation with the aim of digital mobilisation.

· Experience of developing and implementing digital acquisition strategies across various channels, with a view to increasing donations.

· Thorough understanding of the digital landscape, and emerging trends in web and social technology.

· Good knowledge of website content management systems and Engaging Networks or a similar platform.

· Understanding of branding and core design principles.

· Experience of leadership skills and understanding of how to motivate a team and support the development of direct reports.

· Ability to build good working relationships across teams within a culture of generous collaboration.

· Understanding of cultural diversity and the ability to work with people from a range of different cultures.

Those with lived experience as a refugee are particularly encouraged to apply 

Closing date: 23:59 on 4th October 2026

Interviews: 14th October 2026 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

· Skilled Worker visa: shortage occupations 

· Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

• The successful candidate will lead and oversee the organisation’s advice service, ensuring compliance with Immigration Advice Authority (IAA) standards and deliver high-quality casework support across asylum, protection, and immigration matters.
• The postholder will supervise advisers and volunteers, manage complex immigration and asylum cases, maintain regulatory compliance, and contribute to the strategic development of the organisation’s services.
• We are only considering applicants with relevant legal experience. Qualifications needed are either

o IAA Level 3

oIAAS Level 2 Supervising Senior Caseworker

Key Responsibilities:

Advice:

• Provide Immigration Advice Authority (IAA) Level 1 & 2 advice in asylum, protection, and immigration.
• Manage a personal caseload of asylum and immigration cases.
• Ensure clients receive accurate, timely, and trauma-informed advice.
• Adhere to and further develop casework procedures as outlined in the casework manual and the IAA code of standards.
• Advocate on behalf of clients and refer to other agencies as appropriate.
• Maintain comprehensive records on the case management system.
• Work with colleagues across the organisation to ensure a high-quality service.
• Consider and develop sustainable funding options such as a fee-charging service or a legal aid contract.

Service Management:

• Lead the day-to-day delivery of the advice service.
• Ensure compliance with IAA standards, policies, and audit requirements.
• Develop and maintain effective case management systems and file reviews.
• Monitor service quality, outcomes, and performance targets.
• Support organisational reporting and funder requirements.

Supervision & Leadership:

• Supervise and support advisers, caseworkers, interns, and volunteers.
• Provide mentoring, training, and quality assurance for casework staff and volunteers.
• Identify and implement staff development and training needs.
• Promote a collaborative and inclusive team culture.

Partnerships & Advocacy:

• Build positive relationships with external partners, legal aid firms, local authorities, and community organisations.
• Advocate for clients’ rights and access to services with statutory agencies and other organisations.
• Attend and be part of relevant networks, meetings, and forums.

General:

• Promote the aims and abide by RSG policies and procedures.
• Always have due regard in the planning and execution of duties to RSG.
• Carry out any other related tasks as required by the RSG management team and Trustees.
• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
• Undertake such duties as may be identified as generally compatible with the functions of the post.

Essential Criteria:

• Current Immigration Advice Authority (IAA) Level 3 accreditation or IAAS Level 2 Supervising Senior Caseworker accreditation with significant years of experience in asylum and immigration legal casework.
• 4-years’ experience managing an advice team.
• Expert knowledge of UK immigration and asylum law.
• Experience supervising staff, volunteers, and advisers.
• Ability to manage sensitive cases independently without supervision.
• Excellent written and verbal communication skills.
• Excellent organisational and case management skills.
• Commitment to the rights and wellbeing of refugees and asylum seekers.
• Ability to work effectively in a small charity.
• Ability to work from the office.

Desirable Criteria:

• Experience working within the voluntary sector.
• Experience working within the refugee sector.
• Experience of legal aid or funded immigration services.
• Knowledge of safeguarding and trauma-informed practice.
• Ability to speak more than one relevant language.

Values & Behaviours:

The successful candidate will demonstrate:

• Compassion and empathy
• Professional integrity
• Cultural sensitivity
• Accountability
• Collaborative working
• Commitment to social justice and equality

Additional Information:

• Enhanced DBS check will be required.
• The role may involve occasional evening or community outreach work.
• Ongoing training and CPD will be supported.

Benefits:

• Annual leave: 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person

Starting Date:  Immediate start possible

Opening date: 24th Aug 2026

Closing date:  28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).

About the Role

We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.

As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.

Key Responsibilities

• Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.

• Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.

• Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.

• Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.

• Reporting: Compile impact and activity reports for internal management, trustees, and funders.

What We Are Looking For

• Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.

• At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.

• Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.

• Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.

• Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.

Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.

Salary: £50,000–£55,000 FTE, pro rata (0.6 FTE: £30,000–£33,000)
Hours: 3 days per week / 0.6 FTE
Contract: Permanent
Location: Predominantly remote, with regular travel to our London office as required
Reporting to: Chief Operating Officer (COO)
Application deadline: 20 October 2026
Start date: As soon as possible

About the role

Migrateful is looking for an experienced Finance Manager to lead the financial management of our growing charity.

With annual income of over £1 million and operations across London and Bristol, this is a senior role combining hands-on financial management with budgeting, forecasting and strategic financial insight. A significant proportion of both our income and cost base relates to our trading activities, primarily the delivery and sale of cookery classes, so we are looking for someone with experience of managing finances in an organisation with substantial trading activity, alongside charitable and fundraising income.

You will work closely with our COO and CEO, external bookkeeper and accountant, Senior Management Team and Finance and Risk Sub-Committee to ensure that Migrateful has robust financial information, controls and processes to support good decision-making and long-term financial sustainability.

You will take ownership of the finance function while working with colleagues across the organisation to ensure that budget holders understand their financial position and are supported to manage their budgets effectively.

Key Responsibilities

Financial planning, budgeting and forecasting

• Lead the annual budgeting process in partnership with the CEO and COO. 

• Produce regular forecasts, cash-flow projections and scenario modelling to support organisational planning and decision-making.

• Monitor performance against budget, identify emerging risks and opportunities, and recommend corrective action where required.

• Work closely with the COO, through a business partnering relationship, to provide timely financial information and insights on all aspects of operations (especially cookery class delivery).

• Support budget holders to understand and manage their budgets and financial targets.

Management accounting and internal financial reporting

• Work closely with our external bookkeeper and accountant to ensure transactions are accurately recorded, restricted funding is correctly allocated and balance-sheet accounts are reconciled.

• Review monthly management accounts and investigate significant variances.

• Produce clear monthly financial reporting and narrative for the Senior Management Team. 

• Produce clear quarterly financial reporting and narrative for the Finance and Risk-Committee

• Translate financial information into accessible insights for colleagues and trustees who do not have a finance background.

• Prepare financial papers for Board and Finance and Risk Sub-Committee meetings and support trustees to understand Migrateful's financial position.

• Support the COO in convening and servicing the quarterly Finance and Risk Sub-Committee.

Income, expenditure and cash and treasury management

• Oversee sales invoicing and credit control, ensuring invoices are raised accurately and outstanding debts are followed up.

• Review and approve expenditure within delegated authority.

• Oversee fortnightly payment runs and supplier payments.

• Oversight on monthly payroll processes

• Maintain oversight of organisational cash flow.

• Manage our bank deposits at Flagstone to optimise interest income whilst maintaining appropriate levels of liquidity 

Audit, compliance and governance

• Lead the annual external audit and preparation of statutory accounts, working with our external accountants and auditors.

• Ensure compliance with all  relevant charity accounting and other statutory  requirements, including the Charities SORP and HMRC.

Financial controls and systems

• Maintain and continually improve Migrateful's financial policies, procedures and internal controls, including delegated authorities, segregation of duties, anti-fraud measures and reserves.

• Identify opportunities to make financial processes more efficient, accurate and automated.

• Ensure financial systems and processes remain appropriate as Migrateful grows.

Fundraising, funder reporting and restricted funds

• Support the CEO and fundraising team with budgets, financial information and projections for funding applications.

• Maintain effective oversight of restricted funding and grant expenditure.

• Prepare financial information for use in funding applications and reports.

Person Specification

Essential

• Significant experience of financial management within a charity or not-for-profit organisation

• Strong knowledge of charity accounting, including restricted and unrestricted funds.

• Experience of working in a charity or not-for-profit that has a significant level of earned income (and associated expenditure)

• Experience of producing and interpreting management accounts, budgets, forecasts and cash-flow projections.

• Experience of leading or playing a significant role in annual budgeting and year-end audit processes.

• Strong understanding of financial controls and the ability to identify and improve financial processes.

• Knowledge of the Charities SORP and charity statutory reporting requirements.

• Experience of organisations generating significant trading income alongside charitable/fundraising income.

• Excellent Excel or Google Sheets skills and confidence working with accounting and financial systems.

• Strong analytical skills and the ability to turn financial information into clear advice and recommendations.

• Excellent communication skills, including the ability to explain financial information clearly to non-finance colleagues and trustees.

• Highly organised, accurate and able to manage competing deadlines independently.

• Collaborative and comfortable working with colleagues across an organisation.

• Able to attend meetings at our London office when required.

• Commitment to Migrateful's mission and values.

Desirable

• ACA, ACCA, CIMA, CIPFA or equivalent qualification, or part-qualified.

• Experience working in a charity of a similar size and complexity.

• Experience working directly with trustees or a Finance and Risk Sub-Committee.

• Experience supporting fundraising teams with grant budgets and restricted-fund reporting.

• Experience of payroll and workplace pensions.

• Experience improving or automating finance systems and processes.

Right to Work

Applicants must have the right to work in the UK. Migrateful is unable to provide visa sponsorship for this role.

Successful applicants will be required to provide evidence of their right to work in the UK before starting employment.

Application Process

To apply, please send your CV and a cover letter explaining why you are interested in the role and how your experience meets the person specification.

Applications close on 20th October 2026.

Applications will be shortlisted and interviews held on a rolling basis, so we encourage you to apply early. We may close the vacancy before the advertised closing date if we receive a sufficient number of suitable applications.

We are looking for the successful candidate to start as soon as possible.

The purpose of the role is to assist our clients with immigration legal advice and representation. The focus of this legal work is on non-legal aid funded matters, supporting people to preserve immigration status and for some become British Citizens. While the majority of the immigration advice and representation at RMJ is free for clients, this service we charge an affordable fee to help those who cannot find affordable and professional representation.

Key Responsibilities 

Case management:

• Manage own caseload, working to advance the best interests of the client
• Adhere to standards set out by IAA/SRA and AQS to deliver high-quality advice#
• Provide advice and representation up to IAA level 2/3.
• Engage with the Line Manager to create and follow a training plan to ensure compliance with IAA CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
• Liaise directly with the UKVI and related governmental agencies 
• Complete forms, letters and immigration applications in line with deadlines
• Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
• Manage clients’ expectations by discussing deadlines, outcomes and timing
• Deliver legal advice outreach surgeries/drop in as and when required
• Progress cases in a timely manner in line with regulatory requirements
• Implement organisational priorities into day-to-day casework.
• Maintain client’s files and records in line with file management procedures

General responsibilities:

• Seek to continuously improve in order that the Charity delivers the best possible service to beneficiaries
• Ensure that all of RMJʼs Policies and Procedures are adhered to at all times
• Attend internal and external training as and when required
• Participate in regular supervisions and team meetings
• Working with the Head of Campaigning to raise awareness or further research in relation to the issues our client group face
• Attend the office on a regular basis (hybrid working)
• Act as a positive ambassador for the Charity at all times
• Working with volunteers when necessary
• Undertake any other duties that may be reasonably required

Education/Qualifications:

IAA accredited. If IAA level 1, the candidate will be expected to initially work under supervision completing level 2 work and qualifying at level 2 within 6 months (training is provided and study leave is accommodated). Upon obtaining a higher level of accreditation, the candidateʼs salary will increase in line with RMJ pay scales.

Practising Solicitor with 1-year immigration experience.

IAAS level 2 caseworkers (non-solicitor) will be considered but if appointed must be prepared to work under supervision and qualify at IAA level 1 within 6 months (Training is provided and study leave is accommodated). Upon obtaining a higher level of IAA accreditation, the candidateʼs salary will increase in line with RMJ pay scales.

For further information and details about the application process, please refer to the recruitment pack. 

Please note that applicants must have the legal right to work in the UK, as visa sponsorship is not available for this role.

Immigration Caseworker
Hours: 3 days per week (21 hrs)
Salary range: £16,500-18,456 pro rata (£27,500-£30,670 FTE)
Place of work: Hybrid
Benefits: 
• Flexible and hybrid working arrangements.
• Training and professional development opportunities.
• Study leave to support accreditation progression.
• The opportunity to make a meaningful difference to the lives of refugees, asylum seekers and migrants.
• Supportive working environment within a small and committed charity.

About us

Wanstead and Woodford Migrant Support provides immigration advice and practical support to refugees, asylum seekers and migrants across North East London and Essex. We are a small charity committed to ensuring that people can access high quality advice, support and advocacy regardless of their circumstances.

About the role

We are seeking a qualified Immigration Caseworker to join our growing service. This is an exciting opportunity to work within a small and supportive organisation delivering high-quality immigration advice and casework to migrants, refugees and asylum seekers.

The role is primarily home-based, with attendance required at outreach locations, meetings and occasional events. The successful candidate will manage their own caseload, provide immigration advice within their accreditation level and contribute to the development of the charity's advice service.

Applicants

Applicants must hold IAA Level 1 or Level 2 accreditation (or IAAS equivalent). Candidates holding Level 1 accreditation will be expected to work towards Level 2 accreditation within an agreed timeframe. Appropriate supervision, training and study leave will be provided to support progression. Salary progression will be linked to the achievement of higher accreditation levels in accordance with the charity's pay structure.

How to apply

Please click on the link below.  You will be asked to answer three questions and upload your CV.  The closing deadline is 25 September.

This is an exciting opportunity to lead IRMO’s Advice service. As Advice Casework Manager you will oversee both immigration and welfare & housing casework, managing casework allocation and maintaining rigorous standards across all work. You will provide line management, support staff development and oversee monitoring and evaluation to create accurate reports for funders and senior management. You will also manage a personal caseload, in line with your previous experience. 

IRMO’s Advice service provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.

As part of our Advice for All partnership, you will oversee the delivery of our Advice Workforce Development Programme, working in close collaboration with our partner organisations. This includes supporting the training and development of year-long cohorts of immigration and welfare & housing trainees, as well as strengthening the skills and practice of our existing advice workforce. 

To succeed in this role, you’ll bring strong experience as a senior caseworker and line manager, with a track record of delivering high-quality advice against targets and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.

You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.

If you're an experienced manager with a background in immigration advice, GARAS wants to hear from you. As a leading immigration charity in Gloucestershire, we're looking for someone to lead our Adult Advice Team, guiding staff and volunteers as they support asylum seekers and refugees across the county.

Sitting on our Senior Management Team, you'll help shape how GARAS delivers its services, making sure the advice we offer stays true to what we stand for as an organisation.

We're a medium-sized, ambitious charity, and this role would suit someone who thrives on responsibility and wants to see their leadership make a tangible difference to people's lives. You will line manage all members of the Adult Advice Team, so sound judgement, resilience and genuine warmth in your management style will be essential. 

This role is based on-site at GARAS premises and will require an Enhanced DBS check.

The Language & Learning Officer will provide support and guidance to volunteers and learners, and
work with the Project Manager to plan and organize enrolment days, enrichment activities and
tailored support to learners. We believe this will be an exciting role helping people who are re-
building their lives to learn a new language, meet new people, and feel part of a community. The
Language & Learning officer will work within and alongside the wider Language and Learning team
with the primary purpose of providing an exemplary level of support to ESOL learners and
volunteers. The role may also involve supporting activities and workshops delivered by the rest of
the team.

The role has three key strands:

• Volunteers’ coordination and support: working with the Project Manager, you will be supporting volunteers in their roles and ensuring the smooth running of systems and communications, leading to clients’ and volunteers’ satisfaction.
• Daily administrative tasks using our CRM system and other platforms to track the support provided, plan enrolments, ensure consistency of information, and notify the Project Manager of any safeguarding concerns.
• Direct support to English language learners, including session planning and occasional delivery, ad-hoc casework support, and collaboration with other organizations to provide a rich curriculum that meets the needs and desire of our learners.

Reports to: Language & Learning Service Manager
Hours: 16h per week
Location: Newcastle Office, NE1 2JQ
Contract: Fixed term 1 year contract (subject to passing a 3- month probation period).
An extension to this post may be possible, subject to further project funding.
Salary Scale: £25,470 to £28,121 per annum Pro Rata plus 6% pension contribution. It is our
policy to appoint new roles at the bottom of the pay scale, however in
exceptional circumstances, this can be negotiated.
Annual Leave: 28 days + English Bank Holidays Pro Rata
 

Organisational context
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees
and migrants in the North East to overcome immediate barriers, integrate with the community, and
build skills for the future. The charity delivers its services across the Tyne & Wear region with our main
offices being in Newcastle Centre, close to the quayside. Over 20 years the charity has grown to support
more than 3,000 people a year with approximately 80 volunteers, 30 staff and a turnover more than 1.5
million pounds.

Duties & Responsibilities
The following is typical of the duties the post holder will be expected to perform. It is not necessarily
exhaustive and other duties of a similar nature and level may be required from time to time.

Frontline Support
• Ad-hoc casework and support to our learners, including letters of reference, bank letters, digital
connectivity and employability advice.
• Occasional planning and delivery of English language classes and thematic sessions.
• Classroom preparation, communication with learners and organization of cyclical
enrolments.
• Ensuring that safeguarding procedures are followed, and professional boundaries are
always maintained.
• Attending Drop-in provisions and events in various locations as required.
 

Monitoring and Evaluation
• Carrying out ongoing monitoring with participants via surveys; direct feedback and
other monitoring and evaluation tools as appropriate.
• Working within a budget to assist participants to access or move towards further
education or employment. Examples may include payment towards travel costs or
refreshments.
• Developing and maintaining participant records, complying with systems and reports in
place to monitor data and outcomes, using the CRM system to record information on the
support provided in a timely and consistent manner.
• Work in accordance with the various metrics and outcomes, collaborating with the
Programme Manager to discuss areas for improvement and shared outcomes.
 

Partnership and Communication
• Distribute communications materials that support the project and help clients access
support.
• Communicate with volunteers to ensure smooth delivery of service and clients’
satisfaction.
• Support and coordinate sessions run by external providers.
• Prepare and deliver sessions in collaboration with other organizations, including
multilingual creative sessions in schools with Moving Parts.
The above is not an exhaustive list of duties but a key summary of the main responsibilities of this post.
 

Personal Specification/Key Competencies
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of
the community. 

Experience
• Managing challenging caseloads and conflicting priorities Essential
• Understanding of equal opportunities issues and their practical application Essential
• Supporting vulnerable individuals / dealing with safeguarding concerns Essential
• Working with adults in an educational or pastoral capacity Essential
• CELTA or similar level qualification/experience in teaching English Essential
• Working with volunteers Essential
• Working with people speaking English as a second language Essential
• Working with a CRM Desirable
• Working in the third/voluntary sector Desirable

Knowledge, Skills and Abilities
• Understanding of the issues faced by asylum-experience people, Essential
including how trauma might impact memory and engagement.
• Experience of advice & guidance, negotiating, reviewing Essential
and supervising a caseload of participants.
• Awareness of Safeguarding people at risk and maintaining professional Essential
 

Boundaries
• Interpersonal, teamwork, negotiating and organizational skills Essential
• Ability to prioritise and work well under pressure
• Good written and verbal communication skills to all stakeholders Essential
• IT skills, including working with Microsoft Office and CRM systems Essential
• Data input and processing skills Essential
• Ability to speak a language other than English Desirable
• Knowledge of Digital Inclusion methods Desirable
• Trauma-Informed awareness Desirable
 

Personal qualities
• Absolute integrity with a commitment to transparency and openness Essential
• To be committed to supporting vulnerable migrants Essential
• To be supportive of the ethos and values of the charity Essential
• Open to further training, if required, including regulated Essential

Qualifications
• University degree or equivalent (including degrees obtained in other countries) Essential

Employee Perks
• Employee Assistance Programme
• Central Location
• Secure Bike Storage
• Friendly and multilingual team
• The opportunity to do meaningful work with international clients and volunteers.

Note: This post requires a valid right to work in the UK, a DBS check, and two satisfactory references
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