Refugee jobs
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Lebanon.
To provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP. Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.
About You
The ideal candidate should have experience in a supporter or customer care role. Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different audiences. Ability to work well under own initiative and meet deadlines. Interest and ability to learn technical skills relating to the functions of the fundraising database.
KEY RESPONSIBILITIES
Supporter Experience and Relationship Management
- Respond to supporter enquiries received by telephone, letter, email and social media, delivering a high-quality, empathetic and efficient service.
- Ensure interactions with supporters are engaging and supporter-centric at all times.
Income and Data Processing
- Process donations from multiple income streams, such as cheques, cash, and online card payments, ensuring supporters are thanked according to internal processes.
- Support with the development and maintenance of process documents.
- Maintain supporter and organisational records in our database, Microsoft Dynamics. Use data securely and in line with best practice data protection principles and GDPR.
- Help MAP to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary.
- Open and process post received, bank cheques and cash donations received at MAP’s head office.
General responsibilities
- Develop & maintain effective working relationships with colleagues in and outside of the Fundraising and Marketing Team. Regularly communicate across teams to ensure information shared with supporters is accurate and up to date.
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Carry out ad-hoc tasks when necessary, as discussed & agreed with the Supporter Care Manager.
PERSON SPECIFICATION
EXPERIENCE
Essential
- Experience in a supporter or customer care role.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different audiences.
- Ability to work well under own initiative and meet deadlines.
- Interest and ability to learn technical skills relating to the functions of the fundraising database.
- Strong attention to detail.
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus.
- Knowledge of payment processing and regular giving administration.
- Experience of handling complex queries and complaints, and adhering to appropriate policies and procedures.
- Experience using CRM systems or supporter databases (experience with Microsoft Dynamics is Desirable).
PERSONAL ATTRIBUTES
Essential
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills and an excellent team player.
- Ability to communicate complex information with confidence and clarity.
- Commitment to MAPs anti-discriminatory practice and equal opportunities.
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity.
- Ability to work weekends and evenings on occasion in the case of emergencies.
Disclaimer
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification
The client requests no contact from agencies or media sales.
DARE is the lead organisation in Darwen working with asylum seekers and refugees. We provide assistance across a wide range of issues, including helping asylum seekers through the complexities of the asylum system. We address issues of destitution and assist asylum seekers and newly recognised refugees to access key services including housing, welfare benefits, health, education and employment. Our team works with relevant agencies including the Home Office, refugee organisations, local authorities, legal service providers, housing agencies, health providers, Job Centre Plus and other mainstream service providers. DARE in partnership with ARC in Blackburn, also runs an English Club (volunteer run community English classes) two mornings a week and a weekly social drop-in.
The client requests no contact from agencies or media sales.
Senior Fundraiser for Trusts and Foundations 2025
About the organisation
CARAS is a dynamic and exciting charity offering holistic support to refugees and people seeking asylum. We pride ourselves on coupling the expertise of our staff team with strong values that mean we always place the voices, needs and wants of our group members at the heart of all that we do. We know that this is a transformative way of working. Our Strategy, Monitoring Framework and Values were all written with full participation from our group members.
Our Values are:
Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.
Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.
Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its community members at the heart of all that we do.
CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. We are impactful across a range of measures that demonstrate the life-changing work we do and are proud to receive testimonials from our group members that bring our impact to life.
The Senior Fundraiser for Trusts and Foundations will be our lead fundraiser, drawing in support and expertise from across the team. They will take ownership of identifying funding sources, refining a strategy, forecasting our fundraising income, and building strong relationships with donors, bringing the experiences of our group members to life in fundraising communications. They will line management a full-time fundraiser who specialises in individual giving while the Senior Fundraiser for Trusts and Foundations will lead on grant writing.
In the last 5 years, CARAS has had huge success, more than trebling our income and enabling us to expand our staff team and therefore our reach. We are a highly impactful organisation that is often looked to for our insight in the sector. We have an ambitious three-year strategy, co-produced with group members, staff, volunteers, trustees and partner organisations, that will launch in September 2025 and guide our current work.
This is an exciting role that comes with many varied commitments, expectations and timescales. We are seeking applicants who want to be at the forefront of change, striving to improve the rights, entitlements and day-to-day experiences of refugees and people seeking asylum. You will need to be able to show how your skills and experiences fit the role, as well as possessing a drive for social change in support of under-served people. Within this role, you will have scope to shape and secure the future of CARAS.
You will be supported in a variety of ways, including by an expert team of staff around you who will collaborate with you and work together as needed; a highly professional Board of Trustees who you will work with at key points throughout the year and who are available for consultation and advice as needed; robust and effective systems; and a network of organisations and funders who share CARAS’ goals. Additionally, you will have regular and detailed supervision with your line manager, and you can access our Employee Assistance Programme at any time.
This opportunity comes at a very exciting time. CARAS has been piloting a 4 day week from since the 1st of January 2025, meaning that all staff work 20% less time for 100% pay. Full time employees reduced their hours to 4 days per week. We have seen this be a huge boost to staff wellbeing and will become part of our commitment to care for staff as well as our community members.
We are also preparing for a future in which CARAS continues to grow, mature and develop, standing as a highly respected, impactful organisation with a £1million income by 2028.
Key info
Role title: Senior Fundraiser for Trusts and Foundations
Salary: £37500 p/a
Hours: 4 days per week at full pay
Contract type: permanent, full time
Annual leave: 28 days full-time equivalent, plus additional time off between Christmas and the New Year. Annual leave increases with length of service.
Employee benefits:
7% employer pension contributions
Other benefits include flexible working, enhanced parental leave and sick pay, a cycle scheme, tech scheme, interest-free loans, study leave and volunteering leave. All staff are offered access to an Employee Assistance Programme.
Preferred Start date: ASAP, but flexible for the right candidate
Reports to CEO
Location: The role is based in Tooting with a significant portion of remote working if desired. You can choose to work from home or from our premises in Tooting. You will need to be able to attend meetings and events in Tooting and in other London locations on occasion.
Equalities Statement.
As an organisation who works with refugees, we especially encourage applications from people with lived experience of forced migration. You will be invited to say whether you have been an asylum seeker or a refugee in the UK on the application form. Applicants with lived experience who meet essential criteria are guaranteed an interview.
The role:
The Senior Fundraiser for Trusts and Foundations is required to lead a wide range of activities. You will be expected to manage your own time, prioritising tasks and leading a small team of people who contribute to CARAS’ fundraising. You will inherit excellent systems and skilled, supportive and enthusiastic team players. You will work closely with the CEO, and the senior leadership team which draws together Heads of Service from each of our programme areas. You will collaborate with our Finance Manager to ensure smooth management of grants and donations and will play a key role in budget setting with the Finance Manager and CEO.
The role demands cross-departmental working, and regular contact with community members to enhance your ability to advocate for them. You will be at the forefront of developing new ideas and approaches, ensuring that teams have the money and resources to have an impact.
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RESPONSIBILITIES
Fundraising
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Line-manage our Fundraising Officer and work together to generate income to meet CARAS’s budgetary targets through trusts and foundations, individual giving, community fundraising and other means at our disposal.
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Develop and deliver a fundraising strategy which synchronises with the CARAS Strategic Plan.
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Research and maintain a real-time pipeline of fundraising opportunities and oversee delivery. Lead or allocate all income generation opportunities in good time so that appropriate co-design and decision-making processes are behind applications.
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Maintain up-to-date records on potential and active funders in CARAS’s database.
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Ensure compliance with best practice in fundraising including use of data and confidentiality.
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Work collaboratively with Heads of Service and CARAS’ Finance Manager to develop, deliver and iterate systems to ensure grants are accurately and effectively managed.
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Work closely with CARAS leadership to align fundraising priorities with programme plans and organisational growth.
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Lead on the development of programmatic and core budgets for diverse grant funders.
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Write and submit high-quality, tailored applications that articulate CARAS’s impact, values and plans.
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Ensure applications are accurate, persuasive, and meet deadlines and funder requirements.
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Collaborate with the team to gather supporting information, budgets, and case studies.
Reporting & Stewardship
● Maintain excellent records and monitor deadlines for reporting and renewals.
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Develop CARAS’ outcomes report and donor report ensuring they are data rich and clearly demonstrate impact.
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Monitoring the wealth of data CARAS collects through our frontline service to ensure we stay agile and adaptable within a changing policy context, supporting Heads of Service and other relevant stakeholders to deliver excellence.
Collaboration with Finance
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Work collaboratively with the Finance Manager to ensure the rigorous financial management across all income and expenditure to ensure all grants and donations are accurately accounted for and spent.
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Working collaboratively with the Finance Manager and CEO, develop the organisational annual budget and lead on income projections for the year ahead to ensure expenditure budgets are feasible and unlock multi-year growth.
Governance
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Contribute to the maintenance of up-to-date policies relevant to the role.
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Attend board meetings as requested to share reports with the Board on fundraising.
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Work closely with the Treasurer and the Finance Committee on fundraising strategy.
Cross-Organisational Contribution
● Coordinate annual impact reporting, including data analysis, case studies, and visual storytelling.
● Build strong internal relationships and stay connected to CARAS’s work by attending occasional programmes, events and residentials.
● Contribute ideas and support the fundraising team’s broader work (e.g. campaigns, supporter communications).
● Engage with programme staff to gather stories and data that demonstrate CARAS’s impact.
● Other duties as may be required from time to time
IDEAL EXPERIENCE
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Excellent writing and editing skills — clear, concise, persuasive and adaptable to different audiences.
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Highly organised, diligent and able to manage multiple priorities and deadlines.
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Ability to analyse funder criteria and align proposals strategically.
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Strong team player, willing to engage with programme staff, volunteers and community members to understand and communicate CARAS’s work.
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Strong relationship-building skills, with the ability to engage funders and supporters with warmth and professionalism.
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Commitment to ethical fundraising practices and compliance with UK fundraising regulations.
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Personal or professional understanding of issues affecting people from refugee backgrounds.
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Passion for CARAS’s mission and commitment to centering people with refugee backgrounds.
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Proven experience of fundraising or business development successfully raising income from a range of sources.
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Proven experience in line management, supporting teams to deliver excellence and creating clear CPD plans to ensure staff are happy and motivated.
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Outstanding written communication with demonstrable experience of creating compelling cases for support and experience of successfully securing funds from large foundations.
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Confidence working with numbers and developing programmatic and organisational budgets.
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Experience collecting and analysing data.
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Committed to reflecting, refining and iterating practice to ensure learning is embedded throughout your work.
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Works collaboratively across teams and isn’t afraid to ask for help, recognising the diverse expertise held across the organisation.
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Proven experience in creating budgets, forecasting income, analysing and extracting data for reports.
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Ability to understand and clearly convey financial information to others for a wide range of purposes, ranging from grant applications and reporting, budget preparation and scrutiny with the Board of Trustees, and transparent communication with programme staff and participants.
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Proven experience building or delivering a fundraising strategy to increase corporate and individual funding streams.
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A confident and charismatic communicator.
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Commitment to upholding CARAS’s values in all your work.
Desirable
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Experience in co-designing services or ideas with a community.
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Experience or knowledge of issues affecting refugees and asylum-seekers.
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To apply.
Please complete our application form and return it by email.
We do not accept CVs or covering letters. You must include all details within the form.
Deadline: 9am, 10th September 2025.
We offer a guaranteed interview to applicants who meet all essential criteria and who have lived experience of forced migration.
Interviews will take place in-person at our offices in Tooting the week beginning 22nd September. They will include interview questions, a presentation, and a short skills test.
We will share interview questions with selected candidates ahead of time. Should you need other adjustments, you can request these when you are invited to interview.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.
Salary: £31,022 starting salary (salary range will increase to a maximum of £33,699 via the length of service) per annum pro rata plus £4,324 Inner London Weighting if based in London per annum pro rata.
Contract: Fixed Term, one-year contract until 30 September 2026.
Hours: Part-time/28 hours per week (excluding lunch breaks)
Location: Any Refugee Action Office – London, Birmingham, Bradford, or Manchester. We will consider UK-based hybrid working options.
Closing date to apply for the role: 23.59 on 8 September 2025
*Please read carefully, the information below on how to apply for this role
Please read carefully before applying for this role:
Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses
(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)
*Current Refugee Action employees with and without lived experience are eligible to apply.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
We are looking for a Community Engagement Coordinator to join our Campaigns and Fundraising teams. This is a fantastic opportunity to develop skills across campaigns, public affairs and community engagement.
As Community Engagement Coordinator, you will coordinate our Speakers Community project, delivering talks about refugee rights to schools, universities and groups across the UK. You will develop plans for recruiting more grassroots campaigners to our team, and deliver excellent stewardship to our campaigners and fundraisers. You will also support with the delivery of campaigning events and with our public affairs work.
Working across the Campaigns and Fundraising teams, you will be fundamental in helping us to shift the narrative around people seeking safety in the UK to create a welcoming and anti-racist society.
This role is funded by the Aziz Foundation – it is only open to someone with lived experience of forced displacement, who can demonstrate knowledge of issues affecting Muslim communities and long-term commitment to community/ societal development.
To succeed in the role, you will need to demonstrate:
- Experience delivering supporter care to campaigners or fundraisers with proven ability to communicate with volunteers, supporters and campaigners in a friendly and engaging manner
- Able to write compelling and engaging copy
- Experience in grassroots campaigning and community organising
- Ability to manage multiple priorities and provide logistical and administrative support.
- Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
- Effective time manager who can work well to tight deadlines.
- Excellent organisational skills to help develop and deliver campaign events.
- Ability to collaborate and work supportively and effectively within a team.
- Able to work with a high level of attention to detail.
- Interest in campaigning and advocacy work.
- Understanding of cultural diversity and the ability to work with people from a range of different cultures.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
For further details and to apply, please visit our website.
Closing date: 23:59 on 8 September 2025
Interviews: 23 September 2025 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Immigration Salary List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
The Detention Outreach Caseworker is a full-time post on a 12-month renewable contract, joining a small team at the JRS UK offices in Wapping, working closely with the Detention Outreach Manager.
The JRS UK Detention Outreach project supports individuals who are detained in the Heathrow Immigration Removal Centres (Harmondsworth and Colnbrook). This busy and varied role focuses on combining accompaniment, practical support, and assistance to those in immigration detention, especially those who are most vulnerable and struggle to self-advocate. The Detention Outreach Caseworker will make referrals to solicitors and partner organisations where appropriate and liaise with Immigration Services, detention centre staff and others as needed.
The Detention Outreach Caseworker will occasionally support individuals who are released from, but continue to be affected by, immigration detention. Through relationships built across the NGO sector, they will refer individuals to local organisations who can most appropriately assist with reintegration into the community. They will provide in-depth and pro-active support to high-need individuals supported in detention who continue to require long-term accompaniment on release.
The Detention Outreach Caseworker will be responsible for managing their own caseload and work closely with the Detention Outreach Manager to identify themes and trends arising from immigration detention to contribute to the organisations wider strategic work. The post-holder should have a good understanding of and empathy with the issues and challenges faced by asylum-seekers and refugees, with particular focus on immigration detention. They will need highly developed listening skills, personal resilience and emotional maturity to respond to the emotional and practical needs of asylum seekers, accompanying them and supporting them to positively progress with their lives. They need to have and maintain an up-to-date knowledge about the immigration and asylum context as it relates to our work in immigration detention.
The Detention Outreach Caseworker will be enthusiastic about working in a small faith-based organisation and have a willingness to integrate JRS UK’s ethos of accompaniment in their approach whilst also demonstrating sensitivity in responding to the needs of destitute and detained individuals. They will enjoy working in a fast-paced environment and possess excellent communication skills. They will work flexibly as a member of the team and organisation and undertake other reasonable duties and responsibilities as needed.
They will possess outstanding communication and organisation skills, will enjoy working in a very fast paced environment, and will adhere to JRS’ values and commitment to social justice, as well as our commitment to tackling racism and discrimination. JRS UK is committed to providing opportunities to individuals who may otherwise face obstacles in accessing paid work in the asylum and refugee sector and actively encourage applications from black, racialised and other underrepresented communities.
The client requests no contact from agencies or media sales.
At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls.
WHAT WE DO
We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world.
Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all.
Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship.
We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income.
WHO WE ARE
Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes.
We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.
As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.
Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?
THE ROLE
We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women.
Position: Finance and Administration Manager
Contract type: Permanent - but also open to applications on a consultant basis
Responsible to: Director of Operations
Location: Home-based, with occasional meetings in London (transport costs covered)
Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly
Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)
Annual leave and benefits:
28 days annual leave pro rata (not including bank holidays)
Company pension with matched contributions of at least 3% after probation passed.
KEY ROLE RESPONSIBILITIES
Finance
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Work with the Executive team to set and monitor annual budgets
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Record all financial transactions using accounting software (Xero)
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Record and track multiple restricted and unrestricted grants from a range of donors
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Prepare and present quarterly management accounts for the Board
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Prepare end-of-year accounts
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Oversee payroll and ensure timely invoice payments
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Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies
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Develop and maintain financial procedures and internal controls
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Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting
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Monitor cash flow and support the Director of Operations in maintaining financial sustainability
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Work with colleagues to prepare budgets and financial reports for funders
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Contribute to development of funding bids, with Executive Team.
Administration & HR
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Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)
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Support the board to develop HR processes to ensure legal compliance
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Organise and minute quarterly trustee meetings
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Book travel and support with other logistics as needed
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Other administrative tasks as relevant and appropriate
ROLE REQUIREMENTS
You will have:
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Proven experience in charity financial management, including restricted/unrestricted funding
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Familiarity with or willingness to learn Xero accounting software
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Familiarity with UK charity accounting and reporting standards
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Strong organisational and administrative skills
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Ability to work independently and remotely and to communicate well in a small team
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Understanding of good HR policies and practice for small charities
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Understanding of or willingness to learn about other key areas of compliance such as data protection
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Commitment to Makani’s mission and our feminist and anti-racist values
And it's desirable but not essential that you have:
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Experience of preparing funding bids and financial reporting to funders
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Experience of working in a charity with some overseas operations
TO APPLY
To apply, click the CharityJob Apply button below.
You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.
- CV - no more than two sides A4.
- Cover letter outlining your experience and suitability for the role - no more than two sides A4.
First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.
Closing date: 18:00 on 19 September 2025
Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
CV - no more than two sides A4.
Cover letter outlining your experience and suitability for the role - no more than two sides A4.
Applications without a cover letter will not be considered.
Our mission is to work with refugee women to overcome trauma, fight for rights, and to transform lives and the world around us.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You will be working with young adults (18-30 years old) from an asylum/refugee background. The young people you will be working with will have arrived as unaccompanied minors to the UK, will be seeking asylum or have refugee status, and will have been under 24 years old upon referral. We offer open ended psychotherapy, always working towards enabling people to move towards independence.
You will be working in a multicultural and multilingual therapeutic environment and embrace the opportunity to engage in multi-disciplinary work with our team of therapists, social workers, Art, Music, Sports, Yoga providers and education tutors. We offer open ended psychotherapy, always working towards enabling people to move towards independence.
Please read the Clinical Context and Model at Baobab document attached.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Lead Youth Worker you will:
Homework Clubs
•Collect up to date consent information for all young people joining Future Foundations
•Support with creating session plans for club nights
•Research and source necessary resources activities
•Support to plan and run engaging and fun activities/ongoing projects for the young people
•Use participatory methods to involve young people about Clubs
•Ensure children’s participation and encourage ownership of and responsibility for the Clubs
•Implement our behaviour management policy
•Liaise with families/carers to communicate information regarding Clubs and Mentoring
•Support with maintaining robust recording and monitoring systems (including registers) and ensure quotes, case studies and feedback are saved and stored
•Maintain, collect, edit and store documentation of activities, including photos, case studies and videos, for Newsletters, funding reports and other records
•Maintain excellent safeguarding practices
•Support whole team with making referrals to external partners and support agencies
•Support the Lead Youth Worker with running a weekly Youth Club for post-16 young people
•Support mentor coordinator with running early years mentoring sessions, when needed
•Work evenings and varied working hours
Trips and activities
•Work with the Lead Youth Worker and Community Learning Coordinator to develop an annual programme of activity and trips during school holidays
•Ensure that this is done in collaboration with our children, young people, their families and other KLS projects
•Assist with the summer programme development, organisation and delivery
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Excellent communicating skills (oral and written) with refugee young people, their families, staff and partner organisations
·Ability to motivate, support and encourage young people
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with young people who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with young people
·Track record of managing volunteers
·A recognised teaching and/or youth work qualification
·Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs and being able to demonstrate value to funders
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief launched the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.
STEP aims to support refugees and others who have experienced forced migration to overcome the complex barriers they face in preparing for, and ultimately finding, work in the UK. We work with individuals, regardless of their background or proximity to the labour market, helping them develop the skills and access the opportunities they need to secure sustainable and meaningful employment.
We deliver STEP through both online and in-person programmes across the UK. Our work includes targeted support for women refugees, Afghan nationals, Ukrainians, and people who have come through the asylum system.
Our flagship in-person programme is delivered in partnership with a network of expert local delivery partners — including local authorities and NGOs — to ensure high-quality, community-based support.
We now have an exciting opportunity for a Programme Officer, who will be central to the smooth delivery and coordination of the STEP In-Person Programme. You will work closely with a network of expert partners, including local authorities and NGOs, to ensure high-quality, accessible support is delivered within communities.
You will be responsible for a range of programme and partnership management tasks, including oversight of grant payments, data and impact reporting, delivery partner support, and internal training and induction. You will also contribute to the design and delivery of specialist strands of STEP, including our pilot programme for people seeking asylum and our Experts by Experience Board. You will work closely with the STEP Programme Manager to implement the programme’s current delivery and help shape its future direction into 2025 and beyond.
About you
We are looking for candidates who have:
- Experience of working in a programme delivery or coordination role, particularly supporting refugees or other marginalised groups into employment
- Experience supporting or managing external partnerships or stakeholders
- Experience organising, planning and facilitating training and workshops
- Excellent administrative and organisational skills
- Strong Excel and data handling skills and confidence using Microsoft Office and CRM databases
- High level of accuracy and attention to detail
- Ability to communicate clearly and professionally, both verbally and in writing
- Ability to build effective working relationships with a range of stakeholders
- Willingness to travel within the UK for partner meetings and events
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equity, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with experience of forced migration are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely week commencing 29th September 2025.
Bringing life-changing action to people in crisis around the world
WHAT IS OUR SECOND HOME
We are a youth movement that empowers people with refugee backgrounds to build community, become leaders, and flourish into adulthood in the place that they call home.
We are looking for a highly engaging Leadership & Volunteering Manager to lead and grow our leadership training programming, and to lead on the recruitment, development and retention of our pool of volunteers. You will work across our various hubs to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to OSH’s mission.
RESPONSIBILITIES
Leadership Training & Development
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Oversee and continue to codify OSH’s LIT (Leaders in Training) course, including in-person and online sessions, and mentoring LITs on their first residential. This will include hands-on delivery, managing logistics, and working with volunteers and facilitators.
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Co-design and develop other leadership programmes for young people.
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Support young people from refugee backgrounds to move from participants to leaders within OSH.
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Lead the delivery of training and induction for new and returning volunteers in hubs, at pre camp training days and leaders retreats. This includes safeguarding, group dynamics, facilitating groups, and OSH values, but will also include identifying gaps and trends in skills and experiences.
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Help shape the pedagogy and outcomes of OSH’s leadership programmes.
Volunteer Strategy & Recruitment
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Ensure there is an active pipeline of people signing up for the LIT course
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Design and implement a volunteer recruitment strategy to attract a diverse range of volunteers from within OSH and externally.
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Build partnerships with universities, youth networks, and professional communities to widen reach.
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Develop inclusive recruitment materials and accessible application processes.
Volunteer Engagement
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Develop progression pathways for volunteers.
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Ensure an active culture of feedback and reflection within leadership and volunteering.
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Track volunteer impact and progression.
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Coordinate check-ins, socials, and wellbeing support for volunteers.
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Work closely with the whole team to ensure volunteer experiences are safe, rewarding, and well-held.
Operations & Evaluation
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Maintain volunteer records and communications using Beacon (OSH’s CRM).
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Monitor data on volunteer recruitment, attendance, retention, progression, and impact.
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Contribute to fundraising work, for example by ensuring there is a regular supply of case studies for OSH programmes.
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Collaborate with colleagues to share impact and improve practice.
Other duties
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Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights
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Other duties as may be required from time to time
IDEAL EXPERIENCE
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Excellent facilitation, training, and communication skills.
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Strong experience managing volunteer programmes and/or leadership development.
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Experience designing leadership training or curriculum.
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Understanding of and training in safeguarding in youth settings.
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A deep understanding of inclusive, trauma-informed, and youth-centered approaches.
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Experience supporting young people from marginalised backgrounds, ideally those with lived experience of the asylum system.
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Experience volunteering or working in residential programming.
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Ability to build relationships across diverse groups and inspire trust and commitment.
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Organised and systems-minded, with good project management skills.
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Confident using digital tools (e.g. Google Workspace, CRMs)
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Passion for OSH’s mission and commitment to centering people with refugee backgrounds.
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Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.
On use of AI
We appreciate many use AI tools in applications, but encourage personal insight and genuine motivation. We may also use AI tools to support application sifting, under human supervision. Final decisions are always made by people, not machines.
Overcoming Imposter Syndrome
We know self-doubt can hold people back, especially if you don’t think you tick every box. But if you’re passionate about our mission and ready for a meaningful challenge, we encourage you to apply. We value diverse skills and experiences, and are committed to supporting the right person to grow and thrive with us. You might be exactly who we need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting two Operations Coordinators to support its humanitarian operations in northern France. The association operates every day of the week, coordinating the distribution of non-food items (NFI) and providing services and activities, such as phone charging, games, and access to hairdressing, bicycle repair, and sewing equipment.
As an Operations Coordinator, you will oversee the daily distribution of aid and manage volunteer teams, ensuring that proper safety procedures for effective aid distribution are in place, communicated, and consistently applied. You will also contribute to warehouse operations and logistical planning.
You will be part of Care4Calais' core team in France and report directly to the Head of Field Operations in France. The role requires a proactive, hardworking individual with excellent organizational skills and the ability to make quick, compassionate decisions in a fast-paced environment. While this is a challenging position, you will receive a thorough induction and work alongside experienced team members.
Key Responsibilities
- Provide core operational support for Care4Calais’ operations in northern France.
- Support the logistics and purchasing department to manage new and second-hand clothing stock and assist with operational planning for field activities.
- Oversee and deliver Care4Calais’ NFI aid distributions and services to people on the move at the French/British border.
- Manage and support teams of up to 40 volunteers daily to provide services in Calais and Dunkirk, including leading daily briefings and safety training.
- Support the smooth running of a warehouse and donation storage facility.
- Work alongside a small staff team to develop processes, procedures, and documentation to improve the operational efficiency of Care4Calais’ humanitarian work.
- Attend external meetings and build and maintain relationships with partners and key stakeholders, ensuring Care4Calais' operations run smoothly.
Person Specification
Essential Criteria:
- Experience working or volunteering in a humanitarian context, with human rights organisations, or with refugees and asylum-seeking individuals.
- Experience managing projects that involve risk management, health and safety, safeguarding, and compliance.
- Strong verbal and written communication skills, including the ability to convey information clearly and concisely to a wide audience.
- Experience managing warehouse operations or complex logistical and purchasing projects.
- Excellent written and spoken proficiency in English and at least B2-level proficiency in French.
- Strong digital literacy, including the ability to use Google Workspace effectively.
- Full, clean driving licence and experience or willingness to drive vans.
Desirable Criteria:
- Proficiency in one or more of the languages spoken within asylum-seeking communities, such as Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, or Amharic.
- Experience working with teams from diverse cultural backgrounds.
- Experience delivering mass distributions of NFI or other aid in a humanitarian context.
- Applicants with refugee or migrant backgrounds, or those with lived experience of the UK or EU asylum systems, are strongly encouraged to apply.
Diversity and inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
À propos de Care4Calais
Care4Calais est une association caritative bénévole qui fournit une aide et un soutien essentiels aux réfugiés en France et au Royaume-Uni.
Au Royaume-Uni, nous collectons et distribuons des vêtements, des chaussures, des téléphones portables et d'autres biens/produits essentiels, tout en offrant un soutien social et un accès à des services juridiques, médicaux et éducatifs.
Dans le nord de la France, nous intervenons toute l'année depuis Calais, en collaboration avec les communautés locales de Calais et de Dunkerque, pour fournir des vêtements chauds, du linge de lit et des services aux réfugiés vivants dans des conditions difficiles et dangereuses.
Toutes les opérations de Care4Calais sont mises en place par une petite équipe de personnel dévouée, qui supervise de grandes équipes de bénévoles pour fournir un soutien essentiel aux demandeurs d'asile et aux réfugiés, au Royaume-Uni et en France.
À propos du poste
Care4Calais recrute deux coordinateurs d'opérations pour soutenir ses opérations humanitaires dans le nord de la France. L'association intervient tous les jours de la semaine, coordonnant la distribution de biens non alimentaires (NFI) et proposant des services et activités, tels que la recharge de téléphones, des jeux, ainsi que l'accès à des salons de coiffure, des ateliers de réparation de vélos et du matériel de couture.
En tant que coordinateur des opérations, vous superviserez la distribution quotidienne et gérerez les équipes de bénévoles, en veillant à ce que les procédures de sécurité nécessaires à une distribution efficace soient en place, communiquées et appliquées systématiquement. Vous contribuerez également à la gestion de l’entrepôt et à la planification logistique.
Vous intégrerez l'équipe principale de Care4Calais en France et serez directement rattaché(e) au/à la Responsable des Opérations Terrain France. Ce poste requiert une personne proactive et déterminée, dotée d’excellentes compétences organisationnelles et capable de prendre rapidement des décisions, avec bienveillance dans un environnement en constante évolution. Bien qu'il s'agisse d'un poste exigeant, vous bénéficierez d’une formation approfondie et travaillerez aux côtés de membres expérimentés de l'équipe.
Principales responsabilités
- Fournir un soutien de base aux opérations de Care4Calais dans le nord de la France.
- Assister le service logistique et approvisionnement pour gérer les stocks de vêtements neufs et d'occasion et aider à la planification des activités sur le terrain.
- Superviser et fournir les distributions d'aide humanitaire et les services NFI de Care4Calais aux personnes déplacées à la frontière franco-britannique.
- Gérer et accompagner quotidiennement des équipes de 40 bénévoles maximum pour fournir des aides à Calais et à Dunkerque, notamment en réalisant des briefings quotidiens et des formations à la sécurité.
- Participer au bon fonctionnement d’un entrepôt et d’un centre de stockage de dons.
- Travailler aux côtés d'une petite équipe pour développer des processus, des procédures et de la documentation afin d'améliorer l'efficacité du travail humanitaire de Care4Calais.
- Participer à des réunions externes, établir et entretenir des relations avec les partenaires et les principales parties prenantes, afin d’assurer le bon déroulement des opérations de Care4Calais.
Expériences requises :
Critères essentiels :
- Expérience professionnelle ou bénévole dans le domaine humanitaire, auprès d’organisations de défense des droits de l’homme ou auprès de réfugiés et de demandeurs d’asile.
- Expérience dans la gestion de projets impliquant la gestion des risques, la santé et la sécurité, la protection et la conformité.
- Solides compétences en expression orale et écrite, y compris la capacité de transmettre des informations de manière claire et concise à un public large.
- Expérience de gestion d’entrepôt ou de projets logistiques et d’approvisionnement.
- Excellente maîtrise écrite et orale de l'anglais et maîtrise du français au moins au niveau B2.
- Solides compétences numériques, y compris la capacité d’utiliser efficacement Google Workspace.
- Permis de conduire B (complet et valide) et expérience ou volonté de conduire des camionnettes.
Critères souhaitables :
- Maîtrise d’une ou plusieurs des langues parlées au sein des communautés de demandeurs d’asile, telles que l’arabe, le farsi, le pachto, le dari, le kurde, le sorani, le tigrinya ou l’amharique.
- Expérience de travail avec des équipes d’horizons culturels divers.
- Expérience dans la distribution massive de biens non alimentaires ou d’autres aides dans un contexte humanitaire.
- Les candidats réfugiés ou migrants, ou ceux ayant une expérience des systèmes d'asile du Royaume-Uni ou de l'UE, sont fortement encouragés à postuler.
Diversité et inclusion
Care4Calais s'engage à favoriser un environnement de travail inclusif et diversifié. Nous encourageons les candidatures de personnes de tous horizons, particulièrement celles ayant une connaissance concrète des systèmes d'asile et de migration.
En tant que membre du réseau Experts by Experience Employment Network (EBE), Care4Calais s'engage à créer des pratiques d'emploi inclusives qui reconnaissent et intègrent les expériences uniques des personnes ayant une expérience vécue. Nous veillons à ce que nos processus de recrutement soient justes, transparents et accessibles à tous les candidats, quelle que soit leur origine.
Nous encourageons fortement les personnes ayant une expérience vécue à postuler, en particulier celles qui répondent aux critères essentiels du poste.
Please answer the questions and submit a copy of your CV, and if possible a covering letter. We are prioritising candidates with the right to work in the EU/France. We are recruiting for two operations coordinators therefore we will consider candidates without B2-level proficiency in French to fill one of the positions if they meet the other essential criteria.
*Please note that we do not expect anyone to share details of their lived experience unless they feel comfortable doing so. This question simply helps us ensure that candidates with lived experience who meet the essential criteria are guaranteed an interview.
The client requests no contact from agencies or media sales.
Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Senior Advisor for Business Development and Donor Engagement to be based in Nairobi working with our country offices across East Africa and the Great Lakes region.
ABOUT THE JOB
Responsibilities:
The overall responsibility of the Senior Advisor for Business Development and Donor Engagement is to develop, coordinate, and lead regional processes for business development and strategic programme development and support donor engagement and the development and maintenance of strategic partnerships in the region. The role also provides business development support to country programmes within the region upon request, and coordinates with relevant global functions to ensure regional efforts are in line with organisational strategies.
Partnership Engagement
- Contextualize global fundraising and engagement strategies for the region and develop regional donor engagement plans to foster and maintain constructive, long-term relationships with strategic regional donors and partners.
- Lead regional donor mapping exercises to identify strategic donors (including institutional, private sector, foundations, and non-traditional donors) and areas of programmatic priority overlap and alignment.
- Support donor and partner engagement efforts of the EDH through preparation, intelligence, follow up, and general maintenance of strategic regional partnerships.
- Maintain a comprehensive regional donor database to track donor engagements and coordinate donor outreach and communications throughout the region, in line with global donor databases and tracking efforts.
- Develop campaigns, appeals, marketing materials, capacity statements, and other communications at regional level in close coordination with global colleagues, particularly relevant Advocacy and Communications colleagues.
- Proactively monitor donor portals and track donor engagements to identify and disseminate new and strategic funding opportunities throughout the region and coordinate with relevant colleagues, and maintain a regional pipeline overview of opportunities
- Provide expert advice to country programmes around engagement and fundraising strategies and support country programmes in the development of country engagement strategies, donor mapping exercises, and identification of funding opportunities.
Knowledge Management And Intel
- Maintain regional overview of donor intel to support country, regional and HQ engagement and strategy development
- Support HQ donor focal points with trends analysis and the like to enable DRC to preposition for opportunities in a timely manner.
Strategic Programmatic Development
- Collaborate with regional programme and support teams including the Commercial Contracts and Consortia team to align and adapt strategic programmatic priorities and regional capacity with regional donor strategies and funding opportunities.
- Under the direction of the Head of Global Foundations and Institutional donors and in close coordination with Head of Programme Support and relevant technical colleagues lead or support country programmes in the development of new, strategic, or complex interventions for prepositioning outside of country programme capacity or resources to maintain or diversity country portfolios
ABOUT YOU
To be successful in this role we expect you to build and maintain strong, strategic relationships with diverse regional donors, ensuring alignment between donor priorities and DRC programmes. It also requires proactive gathering and analysis of donor intel to identify funding opportunities and maintain and clear pipeline. Finally, close coordination with regional, country and HQ is key to success. Moreover, we also expect the following:
Required
- A minimum of 3 years of experience at a senior level leading strategic new business development, strategic engagement, and fundraising efforts.
- Strong understanding of the humanitarian and development landscape and architecture globally and in the East Africa and Great Lakes region
- Demonstrated experience with effectively engaging, coordinating, and maintaining networks with donors, partners, and local actors.
- Demonstrated experience of building a pipeline of opportunities with a diverse number of donors – institutional, foundations and/ or private sector etc.
- Strong verbal and written communication skills with an ability to identify, address and communicate the core of an issue even if very complex
- Demonstrated experience with effectively engaging, coordinating, and maintaining networks with donors, partners, and local actors.
- Experience in working in an international, multicultural work environment, experience at country or regional level will be considered an asset
- Demonstrated knowledge of humanitarian and development programming in the East Africa and Great Lakes context.
- Political and cultural sensitivity, patience, tact, diplomacy, persistence, and a team-oriented attitude.
- Willingness to travel across East Africa and Great Lakes region, sometimes at short notice.
Desirable
- Previous experience from DRC or a similar sized displacement organisational
- Master’s degree in relevant field of study or equivalent in experience
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
WE OFFER
Contract length: 12 months
Band: F-1 non-management
Work location: Nairobi, Kenya
Designation of Duty Station: Unaccompanied
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national/expat contracts dependent on the selected candidate, please refer to our website for more details drc.ngo.
APPLICATION PROCESS
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 12th September 2025
For more information about the Danish Refugee Council, please visit our website drc.ngo.
Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.
Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.
The client requests no contact from agencies or media sales.
The Danish Refugee Council (DRC), founded in Denmark in 1956, is one the world’s leading non-profit, independent, rights-based refugee organizations. Our vision is to assist communities affected by displacement, protecting them from harm, safeguarding their legal rights, and empowering them towards a better future. Its East Africa and Great Lakes HQ hub provides support to country operations in Burundi, Democratic Republic of Congo, Djibouti, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Tanzania and Uganda.
About the job
The Regional Advocacy Advisor within the East Africa and Great Lakes (EAGL) HQ Hub is a member of the Global Advocacy Unit. It seeks to promote DRC as a credible humanitarian and development actor with expertise in displacement and to influence key decision makers and other stakeholders. The role is critical to amplifying and coordinating the advocacy efforts of the country offices supported by the EAGL HQ Hub and provides strategic advocacy and external engagement advice and support to the Hub’s Executive Director.
The role promotes a consistent and cohesive voice on DRC´s key positions and messages with the intention of elevating and amplifying DRC´s evidenced based advocacy and external engagement at the country, regional and global levels. This includes within the UN and other regional and multilateral organizations, among bilateral donors, national and provincial level government representatives, elected officials, and other governmental and non-governmental actors. This role is responsible for leading on the development and implementation of the regional influencing components of DRC’s global influencing strategy and working with country operations to develop country specific advocacy strategies for Burundi, Democratic Republic of Congo, Djibouti, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Tanzania and Uganda. It works closely with the Executive Director of the HQ Hub and country offices to translate programmatic responses into concrete policy recommendations. It also works with the other members of the Global Advocacy Unit; advocacy counterparts in Brussels and Geneva; as well as sector and thematic leads across the organization to develop positions and policy recommendations informed by DRC’s programmatic and thematic work across contexts. This role includes strategic advisory, coordination, internal support, external engagement and influencing elements
Key responsibilities include:
- Lead on the development, coordination and implementation of regional advocacy efforts, in line with the Global Influencing Strategy and in close coordination with advocacy colleagues at headquarters, across the other two HQ hubs and with DRC’s representation offices in Brussels, Geneva and Berlin
- Ensure clear linkages and coherence between country, regional and global strategies, priorities and positions
- Support the advocacy and external engagement priorities of the Executive Director of the HQ Hub
- Identify and seek out regional and global advocacy opportunities on behalf of Country Offices
- Represent DRC at advocacy working groups and relevant INGO Regional Forums and participate in other relevant advocacy coordination discussions
- Draft and otherwise support the creation of high-quality regional and/ or country specific advocacy products and evidence-based recommendations based on DRC’s Country Office programs, analysis and research
- Undertake a key influencer and stakeholder mapping and establish strategic networks and alliances for policy, advocacy and public affairs across the countries within the HQ hub
- Engage Country Directors, Heads of Programs and other senior management including the Executive Director to identify and support on high-level advocacy opportunities which accentuate DRC’s programmatic outcomes and Theory of Change.
- Monitor relevant policy developments and make recommendations on how DRC should prepare and react as relevant and necessary
- Lead on the development of tailored meeting briefing notes and talking points ahead of high-level field visits
- Support and mentor country office advocacy colleagues and provide technical guidance on developing DRC specific advocacy messages which align with global positions and reflect the needs of local communities
About you
To be successful in this role we expect you to be an senior advocacy professional with significant experience developing and implementing evidence-based advocacy strategies in East Africa an the Great Lakes.
You have excellent planning and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities. You have strong advisory, coordination, teamwork, and collaboration skills and well-established contacts among decision makers, UN and other stakeholders across East Africa and the Great Lakes.
Moreover, we also expect the following:
Required:
- Senior expert position (minimum of 8 years’ experience) in similar or complementary roles with a country or regional focus in East Africa or the Great Lakes regions.
- Proven ability to advocate on multiple complex contexts at once
- Demonstrated commitment to addressing the root causes of forced displacement, responding to emergencies, and/or ensuring access to protection and durable solutions for displaced populations.
- Experience in influencing, representation, and external engagement towards different decision makers and stakeholders
- Demonstrated experience in developing concrete and evidence-based policy recommendations responding to complex humanitarian crises and/or post-conflict situations and which are tailored to decision makers and stakeholders.
- Ability to present arguments in a structured, compelling, and articulated manner.
- Demonstrated ability to leverage global events and processes for influence and visibility
- Excellent planning and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities
- Strong advisory, coordination, teamwork, and collaboration skills.
- Experience at building and managing relationships with key external and internal stakeholders
- Strong understanding of the political and humanitarian context in East Africa and the Great Lakes
Desirable:
- Familiar with the work of civil society, non-governmental organizations, the United Nations, the African Union, institutional donors, and/or political structures
- Knowledge of human rights, refugee rights, international humanitarian law, rights-based programming, and protection principles.
- Previous experience in representing NGOs or UN agencies in formal settings.
- Experience in a similar or complementary humanitarian advocacy role with a country, regional, global, or thematic focus.
WE OFFER
Contract length: 12 months
Band: F-1 non-management
Work location: Nairobi, Kenya
Designation of Duty Station: Unaccompanied
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national/expat contracts dependent on the selected candidate, please refer to our website for more details drc.ngo.
APPLICATION PROCESS
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 12th September 2025
Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.
Further information:
For further information about the Danish Refugee Council, please consult our website drc.ngo.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a national charity as we look to support the organisation appoint a Grants Manager for their Safer Futures portfolio. This position will be offered on a permanent basis, with expectations to be in the London office at least once a week.
The foundation has launched its new 2025–2030 strategy, Elevate Your Impact. This strategy sharpens focus on tackling poverty and addressing systemic inequality, concentrating on some of life’s toughest transitions where the right support at the right time can make a lasting difference.
Safer Futures
The Safer Futures programme supports people as they rebuild their lives following some of the most challenging experiences in life. This includes people navigating the criminal justice system, survivors of domestic abuse, and people seeking refuge and safety in the UK through migration. The foundation fund work that provides direct support, we also back work that challenges and improves the systems surrounding them, systems that too often fail to provide stability, dignity or security.
This Grants Manager role is focused on refugees and people seeking asylum and navigating migration, as part of the Safer Futures programme.
For refugees and people seeking asylum, the journey to safety and stability is often met with enormous barriers. Even after gaining refugee status, many have just days to secure housing, income, and support. Without it, they risk homelessness, exploitation and exclusion.
We fund organisations that help people move from arrival to independence—through safe housing, legal advice, language support, education and pathways into work. We also invest in systemic change, supporting work that seeks to make the immigration and resettlement system fairer and more effective.
The Role
As a Grants Manager, you will play a central role in shaping and delivering funding that makes a lasting difference. You will assess applications, play a key part in decision-making, and build strong relationships with organisations across the refugee and migration sector. You will carry out policy research, deepen your sector knowledge, and visit funded organisations to learn directly from their work. You will also help us refine and improve our approach to grant making, ensuring our funding is as impactful as possible.
The Candidate
We are looking for someone who has experience in impactful grant making and who deeply understands the UK migration policy landscape and the challenges facing refugees and people seeking asylum. You will be an excellent writer and communicator, able to make a persuasive case for funding decisions. You will have a collaborative approach to grant making and value the role of networks and partnerships in achieving change. You will think systemically, recognising how funding can help shift systems, and you will be confident analysing the financial health of organisations to inform effective grant making. The successful candidate will be solution focused and committed to using their expertise in the migration field to contribute to the impact of the foundation.
Next steps
If you are interested to learn more about the position, please apply with your CV. Should your profile be successful, a consultant will be in touch to explore your experience and interest in more detail.