Refugee support jobs
Job Purpose:
Assisting in the resettlement of vulnerable refugees and Afghan evacuees through the provision of advice, guidance, and support.
Key Responsibilities:
Direct Support for Refugees
- Facilitate initial reception and orientation.
- Provide advice on benefits, housing, health, education, and employment.
- Accompany individuals and families to appointments.
Promoting Integration and Independence
- Encourage engagement in community activities.
- Foster empowerment through supportive relationships based on mutual respect and trust.
- Liaise with local authorities and services for smooth registration and referrals.
- Collaborate with stakeholders to ensure access to mainstream services.
Community Engagement and Awareness
- Work with local voluntary and community organisations to foster a welcoming environment.
- Deliver awareness sessions about resettlement schemes to stakeholders.
Monitoring, Evaluation, and Development
- Participate in reviews and development of the resettlement scheme.
- Contribute to monitoring and evaluation processes.
Team Contribution
- Engage in team meetings, staff training, and organisational events.
Person Specification:
Essential Criteria:
- Emotional Intelligence & Compassion in Action:
- Understands the importance of recognising and managing emotions in oneself and others.
- Recognises the value of care and commitment to making a positive impact in relationships and the community.
- Personal Growth and Empowerment:
- Acknowledges the importance of feedback and personal growth with a willingness to learn.
- Understands the importance of providing others with support to make decisions and grow.
- Organisational Skills:
- Manages tasks efficiently, prioritises effectively, and operates professionally in high-pressure situations.
- Understands the importance of prioritising workload and meeting deadlines under pressure.
- Technical Knowledge:
- Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
- Understanding Refugee Needs:
- Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
- Adaptability and Problem-Solving:
- Recognises the importance of adapting to change and managing multiple tasks.
- Recognises issues and seeks guidance to contribute to potential solutions.
- Communication and Collaboration:
- Understands the importance of effective communication and collaboration with stakeholders.
- Ethics and Inclusivity:
- Understands the importance of ethical behaviour and maintaining confidentiality.
- Recognises the value of cultural diversity and the importance of inclusivity.
- The right to work in the UK.
- Full UK Driving licence and access to your own transport.
Desirable Criteria:
- Previous experience working with refugees and asylum seekers.
- Experience of working with families and children.
- Experience in delivering workshops or community events.
- Fluency in a relevant community language.
Other information:
As part of the recruitment and selection process Upbeat Communities will take up two references.
The post holder will be required to undertake an enhanced DBS check.
Please note that in most cases we would expect a new employee to start at the lower end of the salary range listed above (unless an applicant has specialist experience in a comparable role working with refugees and asylum seekers).
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Registered Charity
11 - 20
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £34,434 starting salary (salary range will increase due to max £37,280 via the length of service) per annum (pro rata where applicable).
Contract: Fixed Term until 30 June 2026
Hours: Part-time, 28 hours per week (excluding lunch breaks)
Location: This role is a 4 day a week role, of which 3 fixed days of Tues-Thurs MUST be on-site at The Refugee Support Centre, Liverpool. 1 day, Monday can be working from home or from our Manchester office.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Demonstrate an understanding of the issues facing refugees integrating to a new community.
- Experience, commitment and understanding of the importance of cultural diversity.
- Ability to recruit and manage volunteers .
- Ability to carry out assessments and action plans with individuals and provide information and signposting.
- Experience and understanding of how to provide high quality face-to-face community-based group work and demonstrable knowledge of good practice approached to group work.
- Ability to develop projects in partnership with other organisations, community groups, voluntary/statutory agencies and experience of doing so.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- An understanding of Refugee / Diaspora Communities and insight into how to collaborate with a range of providers to support them.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 on 23 November 2025
Interviews: 4 December 2025 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
Thank you!
Helping refugees rebuild their lives in Berkshire since 1994.
Location: Reading (3 days per week in office)
Applications close at 9 a.m. Monday 17th November.
For more than 33 years, Refugee Support Group (RSG) has stood alongside refugees, asylum seekers and vulnerable migrants across Berkshire.
RSG began as a community social group for refugees and asylum seekers with members offering each other moral support and advice. We have proudly grown from a small volunteer group into a respected charity providing legal advice, casework, and resettlement support for people rebuilding their lives in a new country.
At a time when the national conversation about refugees has become increasingly hostile, our role has never been more important.
Every day, we help people find safety, stability and dignity, empowering them to thrive and contribute to their communities.
Leading RSG
This is a leadership role for someone who can combine strategic vision with operational and financial focus, and who understands both the complexity and the humanity of our mission.
You will:
- Lead, empower and support our talented staff and volunteers with a collaborative, inclusive leadership style.
- Shape and deliver a bold, forward-looking strategy that balances growth, advocacy and sustainability.
- Bring strong financial and commercial acumen and have experience in leading organisational change and delivering results in complex or resource-constrained environments.
- Have a successful track record of fundraising and income growth.
- Act as the public face of RSG, building relationships with funders, local authorities, government departments and networks.
- Champion the rights and dignity of refugees and asylum seekers.
- Bring excellent communication skills and an ability to nurture partnerships and collaboration across Reading and beyond.
About you
You will bring a strong track record of leadership and income generation, ideally from within the charity or public sector, but this is not a prerequisite. You will be an excellent communicator who can influence and inspire internally, externally and publicly.
Above all, you will bring authenticity, resilience and compassion, with the ability to lead through complexity and change.
Lived experience or prior experience of working closely with refugee and migrant communities is welcomed, but not essential. What is essential is that you will be passionate about supporting refugees and that you are driven by a deep belief in inclusion, justice and human dignity.
Why now?
More people than ever are being displaced by conflict, persecution and crisis. In this context, RSG’s work is both vital and urgent. This is an opportunity to lead an established, dedicated charity at a turning point, to build on strong foundations, respond to rising need and ensure that every refugee in Berkshire and beyond can find safety, support and a sense of belonging.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 17th November.
Thank you!
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Finance Controller ensures the smooth running of the organisation’s financial operations - the “engine room” of finance. The role is responsible for compliance, technical accounting, statutory reporting, and the integrity of financial processes. By leading the finance team in delivering accurate month end close, reconciliations, payroll assurance, and audit readiness, the Finance Controller safeguards financial integrity and ensures the organisation meets all statutory, regulatory, and donor requirements.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Thank you!
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Communities for Afghans Facilitator will lead initial engagement and develop ongoing positive collaboration with Community Sponsor Organisations (CSOs) in the 2 regions in which we are the Principle Sponsor for this programme.
Day-to-day work will include planning, relationship-building, vetting, finance management, assurance and advice. They will be instrumental in securing and supporting matches between Community Sponsor Groups and Afghani families on the Communities for Afghans programme. They will also support the ongoing relationship between the CSOs and often vulnerable families to ensure successful and safe outcomes for all parties.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Thank you!
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Finance Business Partner provides professional financial insight and operational support to non-finance teams, ensuring resources are planned, monitored, and reported effectively in line with the Refugee Council’s mission and statutory obligations.
Reporting to the Finance Controller, the postholder partners with departments such as Fundraising, People & Culture, and Services to translate financial information into clear, actionable guidance. They lead on budgeting, forecasting, and analysis for their portfolio, support grant and fund management, and build financial capability across the organisation, enabling managers to make informed, compliant, and value for money decisions.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Thank you!
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Management Accountant provides forward-looking financial insight to support decision-making, strategy, and organisational sustainability. The role focuses on reporting and analysis, including the preparation of monthly and year-end management accounts, cashflow forecasting, and performance dashboards. By translating financial data into meaningful insight, the Management Accountant enables trustees, senior leadership, and managers to understand trends, risks, and opportunities, and to make evidence-based decisions.
The role plays a key role in supporting bids, business cases, and strategic projects, ensuring proposals are underpinned by robust financial modelling and scenario planning. They also contribute to audit processes by preparing management reporting and analysis that complement the Finance Controller’s statutory and compliance responsibilities.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Thank you!
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Finance Officer (Accounts Receivable) provides accurate and timely processing of all income, including donations, grants, membership fees, and trading income, ensuring compliance with financial policies, controls, and statutory requirements.
Reporting to the Finance Controller, the postholder maintains the integrity of the debtor ledger, supports cash flow management, and delivers a reliable receivables service to colleagues, funders, donors, and partners. By combining attention to detail with strong customer service, the Finance Officer ensures that income is correctly allocated, invoices are raised and collected promptly, and records are audit-ready, contributing to the overall effectiveness and credibility of the Finance function.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Thank you!
Job title: Finance Officer
Reports to: Head of Finance
Location: Birmingham or Manchester
Salary: £26,000 - £30,000
Hours: Full-time (37.5 hours per week), open to flexible working.
Contract: Permanent
Overall purpose
As the Finance Officer, you will be required to ensure that our income and expenditure records are accurate, complete, free from error and comply with both the relevant accounting standards as well as donor restrictions. This role will play a key part in ensuring that the recording of financial information is compliant and auditable, in both the finance system and CRM.
You will also work alongside the Head of Finance to support the wider organisation in its financial understanding and management. This support will focus on both the fundraising team to empower them to raise as many funds as possible, especially unrestricted funds, and the services team to ensure their financial processes are robust and efficient. You will also be expected to contribute to and uphold our outstanding culture by living and demonstrating our values of being mission-led, welcoming, entrepreneurial and collaborative.
Key responsibilities
Finance responsibilities
- Record all income and expenditure general ledger transactions in the finance system, ensuring correct coding and full supporting documentation is stored in either the finance system or in the CRM.
- Have ownership of both the sales ledger and purchase ledger, ensuring all entries are recorded accurately with the correct VAT treatment while adhering to the relevant controls.
- Ensure all staff and client expenses are captured and recorded accurately, adhere to the relevant expense policy and are paid in a timely manner.
- Prepare and post payment runs alongside the Head of Finance
- Support the Financial Accountant in the monthly bank reconciliation
- Participate in month end processes to ensure the I&E figure is accurate within the pre-determined deadline, including posting prepayments, deferrals and accruals where relevant and other accounting adjustments as needed such as grossing up of platform fees.
- Ensure all finance documentation is complete and auditable including restricted fund evidence, and ensure the relevant GAUs are tracked on salesforce.
- Capture all restricted fund income and expenditure is the finance system on a monthly basis (staff and non-staff) alongside the Financial Accountant and Head of Finance
- Understand clawback risk on grants
- Ensure Breaking Barriers is claiming gift aid where applicable and optimising opportunities to reclaim input VAT in our business/non-business VAT return
- Reconciling to third party platforms on a monthly basis including fundraising platforms and Equals
- Work with the Head of Finance to upskill the fundraising and service teams to ensure they understand necessary financial processes
- Undertake income and expenditure control activities e.g. checking for grant rejection letters and verifying changes to supplier details.
- Be the finance team’s superuser for the CRM
- Support in year-end audit and the creation of relevant notes
- Support with ad hoc projects such as the implementation of a new finance system and policy and procedure updates
Technology
- Support the Financial Accountant, Finance Director and outsourced technology provider as needed for ongoing technology support and occasional projects.
Office and facilities management
- Support the financial team and any applicable offices as needed for ongoing office and facility management
Cross-cutting
- Ensure staff are effectively onboarded and our knowledge management processes ensure that required information on the finance and ops processes is accessible and understood
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack when you click 'Apply'.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role).
Closing date for applications is Sunday 16 November at 11:30pm.
We belong to the Experts by Experience Employment Network, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and /or are from a refugee background. Please feel free to use information and resources found here, which may help in preparing your job application.
If you are an expert by experience (a refugee or migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support with your job application from the Experts by Experience Employment Network. Please reach out to HR Manager, Caroline Meechan for further details. You can find contact details on the final page of this recruitment pack.
We are open to flexible working arrangements and alternative working patterns.
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role).
Registered Charity
51 - 100
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about standing alongside asylum seekers and refugees in these challenging times?
Are you keen to provide high quality support to people facing multiple and complex challenges?
Growing Together Levenshulme are looking for a Support Manager to work with asylum seekers and refugees, based at our therapeutic garden in Levenshulme, Manchester. You will join our People Support team (currently 1 staff and 6 volunteers), providing meaningful and impacting support to our project participants. We particularly encourage applications from people with lived experience of seeking asylum in the UK.
Application deadline 21 November 2025
We’d love to hear from you!
The client requests no contact from agencies or media sales.
Thank you!
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About the Role:
This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.
As a Data Analyst you will play a key role in strengthening our evidence base and improving service delivery through robust data analysis and reporting. Your insights will directly inform strategic decisions, support funding bids, and help shape services that improve lives. You will work closely with operational teams to collect, cleanse, and interpret data that enhances our understanding of beneficiary needs and outcomes. This role is a chance to use your skills to make a lasting social impact.
Main Tasks and Responsibilities:
Data Management and Analysis
· Collect, cleanse, and validate data from multiple sources, conducting regular checks to identify and resolve gaps or inconsistencies
· Maintain and improve internal databases to ensure data accuracy and consistency
· Analyse quantitative and qualitative data to identify trends, patterns, and areas for improvement
· Contribute to the design and implementation of data collection processes for new projects
· Identify inefficiencies and compare service delivery against targets to support continuous improvement
· Supplement internal data with external sources for deeper insights
· Drive innovation by exploring new tools and automating reporting systems that improve efficiency and transparency
Reporting and Insight
· Prepare regular funder and management reports, including mixed-methods analysis
· Translate data into accessible insights for non-technical audiences.
· Support the Impact and Evaluation Manager in preparing for strategic planning
· Explore and assist with building a bespoke, automated social value tool
· Produce regular reports and automated dashboards for internal and external stakeholders
· Support the development of outcome frameworks and impact measurement tools
Collaboration and Support
· Work closely with caseworkers and project leads to ensure accurate and timely data entry
· Collaborate with external partners on joint data initiatives and shared reporting
· Establish monitoring for social policy data and provide insights to support partnership work and influence policy
· Promote a culture of data driven, evidence-based practice
· Provide training and guidance to staff on data collection and reporting requirements and build capacity across teams by supporting data literacy and embedding data into everyday decision-making
Systems and Tools
· Use Microsoft Excel and other relevant tools to manage and visualise data
· Explore, source and support the integration of new digital tools and platforms to improve data workflows
· Ensure compliance with data protection regulations and internal policies
Training
· Participate in relevant training and professional development opportunities to stay informed about sector trends and enhance personal skills
· Stay up to date with legal and policy changes relevant to the sector
· Keep accurate records of training attended and share learning with colleagues
· There is scope to further develop expertise in impact measurement, evaluation methodologies, and other monitoring skills as desired
Person Specification
Essential:
· Experience working with large datasets and producing analytical reports
· Strong proficiency in Microsoft Excel and data visualisation tools (e.g. Power BI)
· Understanding of data protection and confidentiality principles
· Excellent attention to detail, organisation, and time management
· Strong written and verbal communication skills, with the ability to explain technical information clearly to non-specialist audiences
· Proven ability to manage multiple deadlines and competing priorities within a multi-disciplinary team
· Experience in data research and using insights from a variety of external sources, such as government data, to support analysis
· Awareness of the opportunities and risks of using AI and data-driven technologies in the charity sector
· Commitment to RMC’s values of empowerment, inclusion, quality, and collaboration
Desirable:
· Experience in the charity or public sector, particularly with refugee and migrant communities
· Familiarity with case management systems and platforms
· Knowledge of impact measurement frameworks and evaluation methodologies
· Experience supporting training or capacity-building in data literacy
· Ability to work with qualitative data and contribute to mixed-methods research
· Understanding of social value and how it applies to service delivery and evaluation
· Awareness of the challenges and barriers faced by refugees and migrants in the UK
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Thank you!
Refugee Welcome Officer
Canterbury
£24,752 pa pro rata plus excellent benefits (FTE £30,940)
28 hours per week
Fixed-term contract for three years
The Refugee Welcome Officer is an exciting and unique role, supporting groups across the county who engage with the Social Justice Network to take part in the Afghan Welcome Project. You will assist with group formation, volunteer recruitment, training and provide ongoing mentoring to ensure their success.
As Refugee Welcome Officer you will work closely with the groups, local authorities, the Home Office, the Ministry of Housing, Communities and Local Government and other key stakeholders to source suitable housing, matching families to accommodation whilst ensuring compliance.
You will build and maintain effective relationships with local agencies, councils, community groups and other sponsors to facilitate resettlement and share best practices, as well as taking the lead for coordinating recruitment and training and support for volunteers. You will also maintain DBS checks, training records and provide ongoing supervision and guidance.
In addition, you will assist with grant applications, fundraising initiatives, marketing and awareness-raising through social media, newsletters, events and community presentations.
You will have a strong passion for supporting resettled families and enabling local communities to be welcoming and inclusive. You will have experience working with volunteers, community groups or charitable organisations, and preferably experience supporting vulnerable individuals or families, including refugees or asylum seekers.
Knowledge of housing processes, private tenancies, and local support services is important, as are excellent interpersonal, written and verbal communication skills. You should be confident influencing, negotiating and problem-solving in complex situations.
Experience of delivering training and supporting volunteer development, a full, clean UK driving licence and access to a vehicle and a willingness to travel within Kent, London and the Southeast is essential.
The Canterbury Diocesan Board of Finance employs this role on behalf of the Social Justice Network (SJN), a UK-based charity that works to promote social justice, inclusion, and support for vulnerable communities. One of SJN’s key initiatives is the Afghan Welcome Project, which supports the resettlement of Afghan families across Kent, London, and the Southeast of England. The project works in partnership with government bodies, local authorities, charitable organisations, and community groups to ensure refugee families are safely housed, supported, and integrated into their local communities.
The aim of the Social Justice Network is to bring people together. Issues of low income, debt, lack of skills, poor mental health, forced displacement and isolation are complex and closely interlinking, trapping communities and individuals in a web of poverty. Our vision is to see all churches, in every community, coming together to tackle these issues through action, prayer and giving.
Our Kent Refugee Programmes are dedicated to supporting individuals and families rebuilding their lives after forced displacement. We offer a range of services including Welcome Hubs, Arts and Wellbeing activities, ESOL classes, employment support, and casework. Our approach centres on fostering long-term, meaningful connections with local communities, helping restore a sense of stability, dignity, and belonging.
We aim to deliver work through innovative partnerships with other charities, voluntary organisations, and local authorities. We aim to improve access to resources, make local work more effective, and create a framework for others to respond to the social challenges in Kent.
Closing date: 1st December 2025, 11.59pm
Interviews 10th December, Canterbury
Thank you!
Job Description
Job Title: | Family Support Worker |
Location | RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley. The successful candidate will be based at the Birmingham, or Wolverhampton site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available |
Reporting To: | Deputy Regional Resettlement Manager |
Salary and benefits: | £23,500-£25,000 (dependent to experience) Additional Benefits: · Company-matched pension scheme · Employee assistance program · Health and wellness support · Mental health resources · Comprehensive training and opportunities for career advancement |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm. |
Contract: | Fixed term till 31 March 2026 |
Annual Leave: | 21 days + 1 concessionary day and 8 Bank Holidays |
About the Role
The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.
RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.
Purpose of the Role
The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.
Main Duties and Responsibilities
Client Support & Case Management:
- Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
- Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
- Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
- Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
- Support families with housing, welfare benefits, education, healthcare, and employment.
- Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
- Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
- Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
- Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.
Integration & Independence:
- Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
- Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
- Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
- Encourage social integration by organising outings and community events to foster connections with local services and other refugees.
Partnership Working & Community Engagement:
- Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
- Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
- Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.
Administrative & Reporting Duties:
- Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
- Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
- Contribute to the development and improvement of services based on monitoring and evaluation feedback.
General Responsibilities:
- Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
- Attend team meetings, training sessions, and contribute to service development initiatives.
- Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
- Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.
Person Specification
Essential:
- Experience working with vulnerable individuals, particularly refugees or migrants.
- Strong understanding of the challenge’s refugees faces during resettlement and integration.
- Proven ability to manage a caseload and create detailed support plans.
- Experience in working with external agencies and coordinating services for clients.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
- Ability to manage sensitive and complex cases with a person-centred approach.
- Knowledge of UK welfare benefits, housing rights, and immigration services.
- Ability to maintain accurate records and use IT systems to document casework.
- Cultural competence and a commitment to diversity, equality, and inclusion.
- Ability to work flexibly and independently, including delivering outreach services.
- Fluent in Farsi/Pashto and English.
Desirable:
- Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
- Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
- Experience in delivering outreach support to families in their homes and community settings.
- Full UK driving licence and access to a car.
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Tuesday, 30 September 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.
Thank you!
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The resettlement team provides advice and support for refugees on resettlement and relocation schemes to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.
The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional Resettlement programmes including the UK Resettlement Scheme, Afghan resettlement programmes (ARAP and ACRS), VPRS and VCRS. The resettlement team provides advice and support for resettled refugees to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.
The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside and Bassetlaw to deliver the regional Resettlement programmes. The Senior Resettlement Worker will work closely with the management teams in Migration Yorkshire and the relevant Local Authorities. The Senior Resettlement Worker will work with the Area Manager co-ordinate the work of the resettlement teams in South Yorkshire. Along with the Area Manager Senior Resettlement Workers are responsible for the line management Resettlement Workers, who deliver direct services to clients and support with complex cases including safeguarding.
The South Yorkshire Resettlement Team works from the Sheffield office. This role will involve a hybrid of home and office work with outreach in the community. The role involves work across South Yorkshire including Doncaster, Rotherham, Sheffield and some work in Bassetlaw.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: Sunday, 9 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Thank you!
The Office Manager plays a central role in ensuring the smooth, efficient, and welcoming operation of Women for Refugee Women’s (WRW) office and organisational infrastructure. This role is key to maintaining a well-functioning environment that supports the wellbeing, productivity, and collaboration of staff, volunteers, network members, and visitors.
This is a cross-cutting role that underpins the charity’s day-to-day operations and contributes to a positive and inclusive working culture.
Registered Charity
11 - 20
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.