Refugee Support Jobs

We are looking for an Immigration advisor to provide immigration assessments, advice, and casework to homeless people accessing St Mungo’s No Second Night Out St Mungo’s Assessment Hubs.

Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they can overcome the barriers they face. We provide legal advice, housing projects and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

This project is delivered in partnership with St Mungo’s, one of the UKs leading homelessness charities. Supported by a project coordinator, you will be responsible for the provision of high-quality immigration assessments, advice and casework for people accessing St Mungo’s NSNO assessment hubs in London. The service is delivered through various channels, including face-to-face, telephone and digital appointments. There will be an expectation to spend some time in situ at the NSNO hubs and working from Praxis’ office in Bethnal Green.

The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by homeless migrants with NRPF. They will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourages applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Our Attractive Benefits Package Includes 

· Opportunities for flexible working arrangements

· A hybrid work model 

· 25 days annual leave per year

· You can buy up to 3 days annual leave each year 

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias.

Please see our website to find out more about our work.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

There are about 2,000 LGBTQI people claiming asylum in the UK every year because of their sexuality, gender identity or intersex status. When they come to the UK, they are still not safe. They are often abused in refugee accommodation by other refugees who come from the same or similar countries to the one they are escaping; they become homeless and depressed; and they are rejected by their ethnic community and live in poverty.

The job involves coordinating our online and offline activities, providing admin support to the team in running Micro Rainbow’s programmes and weekly events and administering day-to-day financial transactions.

The ideal candidate is passionate about equality, has excellent coordination, IT, attention to detail and administration skills.

JOB PURPOSE

We are looking for a confident communicator for the permanent role of Communications Coordinator, within our Communications team. 

Reporting to the Senior PR Manager, the Communications Coordinator is a key member of the team, providing support across all the charity’s communications activity. 

The Communications Coordinator provides key support such as content research and creation, and assisting with PR campaigns, events and digital communications (social media and website). They also provide key administrative support for the Communications area, to help deliver reporting, tracking and compliance.

The individual will have the opportunity to gain experience across multiple communications, awareness raising and fundraising activities, helping to connect our supporters and new audiences with the refugee cause and UK for UNHCR’s work.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING  

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have a Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES  

The Communications Coordinator will support the planning and delivery of communications activity as required across all aspects of communications. This includes:  

• Providing administrative support for the Communications effort, including tracking and compiling results, internal communications, digital asset management and event logistics.
• Coordinating the team’s consent tracking and records for content and Storytellers (case studies).
• Working with colleagues in Digital Communications to respond to community enquiries on the charity’s social media channels.
• Sourcing stories and creating and uploading content for editorial channels. 
• Helping to develop UK for UNHCR’s digital influencer outreach.
• Assisting the team with image and footage research to support project-specific communications and editorial channels. 
• Researching stories, statistics and other material relating to UNHCR’s relief work and other areas to support communications activity.
• Working directly with UK-based Storytellers (case studies) and refugee organisations to support communications activity.

Please note, the above list is not exhaustive, and the successful candidate may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Skills/Knowledge

• Ability to juggle and prioritise multiple tasks, and meet deadlines within a collaborative team environment.
• Good attention to detail, strong ability to proof-read and pick up inconsistencies.
• Able to demonstrate flexibility and willingness to achieve results.
• Confident in using and learning how to use various digital platforms such as social media channels and image research libraries.
• Strong communication (written and verbal), presentation and interpersonal skills.
• Proficient in Microsoft Word, Excel, PowerPoint, SharePoint.

Desirable Skills/Experience

• Experience of, or a passionate interest in refugee or broader charity sector, or in communications, and the drive to further their fundraising and communications knowledge. 
• Experience using CMS platforms.  

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing, agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.

What else? 

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata). 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases. 
• Office wellness perks. 
• Discount on gym memberships.
• Hybrid and Flexible Working. 
• Staff socials. 

Financial

• Pension scheme with an employer contribution of 8%. 
• Non-contributory group life assurance scheme 
• Non-contributory Income protection scheme. 
• One-off contribution towards homeworking set up. 
• Enhanced maternity, paternity, shared parental, and adoption pay. 
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities. 
• Individual training budget. 

HOW TO APPLY 

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. 

Closing date: 27th January 2025

Interviews date: Week commencing 3rd February 2025 

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal.  We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency. 

Taban is looking for an Asylum Seeker and Refugee Support Worker based in Manchester Full or Part-time options are available.

Introduction

This is an opportunity to join Taban's team during a period of growth.

Started 5 years ago, Taban is a young charity providing personal and practical support to Farsi-speaking refugees and asylum seekers in and around Manchester. We guide clients new to the UK in accessing health, education, housing and other support services.  As we get to know clients and they grow in confidence and trust, we work collaboratively with them to help them achieve their goals and build successful lives in the UK.   

Taban has a growing base of financial support including grants from the Benefact Trust and National Lottery. This support for our expansion enables us to recruit for this fully funded post.   This appointment is an important step in our development and will help Taban to reach many more people who need the support we provide.

Job Summary

To work as part of the team to deliver practical support and assistance to our clients

The Role

You will be responsible for providing professional person-centred support to our clients through direct engagement, working not only to resolve their issues but also to build their confidence and capacity over time.

Main Duties

To deliver client engagement in a mixture of face-to-face meetings, phone calls and messaging – guiding clients to solve problems.

              This is a hybrid role, with the flexibility to work from home and our offices in Fallowfield.

• To communicate and share easily understandable information and prepare information resources.

• To keep accurate client engagement logs using our online Client Record Management System.

• To refer, signpost and connect clients to appropriate service providers and facilitate clients' appointments

• To manage the workload effectively. 

• To introduce suitable candidates for our mentoring service.

• The post requires weekly travel to two drop-in sessions in Manchester.

Person Specification

We are looking for someone with the following skills and attributes:

1. A strong desire to help our clients, with an insight into the needs, experiences and hopes of refugees and people seeking asylum.

2. Basic working knowledge of UK mainstream services e.g. Education, Health, Housing, Welfare Benefits and community support systems.

3.          Good spoken and written English, sufficient to advocate and negotiate on behalf of clients. Fluent spoken Farsi is also essential. 

4. Mature communication & interpersonal skills with the ability to empathise with and manage clients in stressful situations. 

5. Constructive approach to working within a small team

6. An understanding of cultural diversity within Farsi-speaking migrants,

7. Ability to be administratively self-sufficient and IT literate, including working knowledge of Microsoft Office 365 products: Word, and Excel.

8. OISC registered person or willing to train for the certificate is preferred but not essential.

Terms 

Location: Our office is based in Fallowfield, South Manchester, Free parking is available. A laptop and a funded mobile phone will be provided. 

Hours: We have budgeted for a full-time role of 35 hours per week. Flexibility in when these hours are worked can be negotiated. We are also open to applications from candidates looking to work less than full-time. 

Pay: £22,500-£27,000 Full-time equivalent starting salary, with the potential to increase with experience and in line with growth in the organisation. 

Benefits: Employer pension contribution. There is also a training budget, with flexibility as to how this is used.

If you are interested in this role, please email your CV and a letter setting out the reasons for your interest and why you believe you meet the person's specifications to our designated email address. 

Candidates will be invited for interview on a rolling basis. 

Job Purpose:

Welcome refugees and asylum seekers arriving in Derby, connecting them to the community and supporting their integration through activities, individual assessments, and tailored support plans.

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support to Refugees and Asylum Seekers within our Thriving Places project. Your time will be spent at the Integration Hub in central Derby.

Thriving Places is a 3-year project, funded by the National Lottery, which will provide support to asylum seekers and refugees as they integrate into life in the UK. The project supports people on an individual basis, with the development of Individual Support Plans (ISPs), the provision of integration activities and opportunities for training, skills development and volunteering. The Refugee Integration Worker will work as part of a team and work directly with refugees and those seeking asylum to carry out needs assessments, develop ISPs and support people on their integration journeys.

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practices to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

Key Responsibilities:

Needs Assessment and Support Plans:

• Carry out Initial Needs Assessments and develop Individual Support Plans (ISPs) with regular reviews.
• Respond to ISPs by liaising with housing providers, GPs, schools, and other relevant services.
• Encourage and support beneficiaries toward integration, independence, and engagement in community activities.

Practical Support and Referrals:

• Provide advice on benefits, housing, health, education, and employment.
• Refer individuals to appropriate services and organisations as needed.
• Facilitate clear and prompt communication with participants, using interpreters when required.

Community Engagement and Delivery:

• Deliver activities and assist with registration at the Integration Hub.
• Support the Derby Team in delivering sessions aligned with ISPs.
• Promote a culture of welcome by engaging with local organisations and networks.

Monitoring, Evaluation, and Administration:

• Contribute to monitoring and evaluation processes related to support and integration.
• Maintain accurate and up-to-date records.
• Complete all administrative tasks required for the role and organisation.

Team Collaboration and Organisational Contribution:

• Actively participate in team meetings, staff training, awareness events, and fundraising activities.
• Support and guide volunteers in welcoming and assisting refugees.
• Contribute to the overall work of Upbeat Communities.

Ethos and Policies:

• Work in alignment with Upbeat Communities’ Christian values and organisational policies.
• Report regularly to and be accountable to the Line Manager.

Person Specification

Essential Criteria:

• Emotional Intelligence & Compassion in Action:
  • Understands the importance of recognising and managing emotions in oneself and others.
  • Recognises the value of care and commitment to making a positive impact in relationships and the community.
• Personal Growth and Empowerment:
  • Acknowledges the importance of feedback and personal growth with a willingness to learn.
  • Understands the importance of providing others with support to make decisions and grow.
• Organisational Skills:
  • Understands the importance of prioritising workload and meeting deadlines under pressure.
• Technical Knowledge:
  • Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
• Understanding Refugee Needs:
  • Has a basic understanding of the needs and experiences of refugees and asylum seekers.
• Adaptability and Problem-Solving:
  • Recognises the importance of adapting to change and managing multiple tasks.
  • Recognises issues and seeks guidance to contribute to potential solutions.
• Communication and Collaboration:
  • Understands the importance of effective communication and collaboration with stakeholders.
• Ethics and Inclusivity:
  • Understands the importance of ethical behaviour and maintaining confidentiality.
  • Recognises the value of cultural diversity and the importance of inclusivity.

Desirable Criteria:

• Previous experience working with refugees and asylum seekers.
• Experience in delivering workshops or community events.
• Fluency in a relevant community language.

Additional Notes: This role requires flexibility, as some evening or weekend work may be necessary to meet the needs of the community. A commitment to the organisation’s values of emotional intelligence, compassion, learning, and empowerment is essential.

Job title: Programme Admissions Officer

Location: Hybrid work with 40% from Breaking Barriers’ office in London, Manchester or Birmingham

Salary: £25,000-£28,000 (London), £24,000-£27,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours per week), part-time considered

Overall purpose

The Programme Admissions Officer will be responsible for processing student applications, including conducting initial calls, checking eligibility and signposting where applicable. They would then flag new applicants with the relevant programme. This role is the gateway to accessing our services.

Key responsibilities 

We are a fast-growing charity that prides itself on its flexibility and responsiveness, and as a result your responsibilities may change, develop, and grow according to the needs and development of our programmes.

• Monitoring and processing new and incoming applications, which includes:
  • Conducting initial calls with new applicants to determine their individual pathway and eligibility for Breaking Barriers’ programmes
  • Prioritising students according to Breaking Barriers’ eligibility criteria and flagging with relevant programmes in order to support enrolments
  • Providing university and career guidance and advice
  • Providing learning plans for all professionals aiming to requalify
  • Providing guidance on the support they can access whilst on the waiting list for our programmes
  • Providing signposting for any students/clients needing additional support
  • Flagging any serious welfare concerns with line manager and/or the Safeguarding Team
• Ensuring all information is accurately recorded on Salesforce for new and existing Breaking Barriers’ clients
• Performing any Salesforce admin for the programmes as and when required
• Working with management to improve and enhance enrolment processes where necessary

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 15th February. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

PROJECT SUPPORT WORKER : Refugees and Asylum Seekers

OASIS HUB HENDERSON AVENUE

PART TIME, 10 HOURS PER WEEK

FIXED TERM CONTRACT (12 months)

SALARY: £6,518 for 0.25FTE (£26,072 for 1 FTE)

We have a unique opportunity for a project worker to join the Oasis Community Space as part of our work with refugees and asylum seekers.  This role will create real impact in Scunthorpe by identifying key stakeholders in the support of Asylum Seekers and Refugees and helping them to develop their offer and coordinate the support.

We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in Scunthorpe.

The role will involve supporting projects relating to Refugee and Asylum support, primarily at the Oasis Community Space and other Hub venues. To develop a clear understanding of the support and services available for refugees and asylum seekers in the community. To coordinate support to refugees for future independence and self-sufficiency within their new community. The post requires a dynamic and creative approach to help develop and support the Oasis Community Space and the wider Refugee and Asylum provisions.

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience facilitating groups and organizing engaging group activities

· Experience managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please visit the Oasis UK Charity website to find out where to email your CV.

Email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

2. What does a community without the need for foodbanks look like to you?

Completed applications should be returned by 9am Monday 24th January 2025

Interviews will take place at the Oasis Community Space, DN15 8LG on Wednesday 29th and Thursday 30th January 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Develop strategy, shape programmes, build partnerships, manage staff , support volunteers, raise funds: -all part of the director's role leading the organisation's efforts  to improve the lives and opportunities of refugees, asylum seekers and vulnerable migrants across Oxfordshire. 
Our director retires in May after five succesful years and we seek a dynamic and experienced leader to sustain, supportand refresh the organisation's work.
Based in Oxford and splitting time between office, home and places where we work, the new director will lead a team of about 30 staff and 200 volunteers delivering a wide range of programmes meeting the needs of new arrivals, longer term refugees, adults and children.
The new director will have strong all- round leadership experience, a supportive andcollegiate management style  and knowledge of refugee related issues.

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

• To provide a holistic assessment and up to 12-week therapeutic intervention to separated asylum seeking children, and young people.
• To offer a flexible model of care that may include offering assessments and/or therapy online and face-to-face.
• To liaise with Refugee Council’s caseworkers and Children Triage Coordinator, educational and social care services as appropriate to ensure the safety and wellbeing of children and young people being supported by Refugee Council.
• To ensure the safeguarding of separated asylum-seeking children is prioritised by all stakeholders.
• You are mainly recruited to work with clients in Yorkshire & Humberside area, however in special circumstances you might be asked to see clients in other areas, but this will be online, as you are expected to live in Yorkshire & Humberside area.

Hours: Part-time (14 hours) 2 days / 0.4FT.

Contract: Fixed term until 31st May 2025.

Main Duties and Responsibilities

• To deliver specialist, culturally sensitive one-to-one and group therapy (on site/in person or telephone/online) to best meet specific client needs, using the Refugee Council Therapeutic Care Model and Framework
• To work collaboratively with the Refugee Council’s Children’s Section and wider stakeholders such as social services, legal services, department of education, the health service and mainstream mental health agencies to ensure holistic client support.
• To lead on establishing strong relationships with partners and stakeholders, to ensure clients are able to access appropriate support networks and vital specialist services, in particular those who have acute/complex needs.
• To take responsibility for soliciting appropriate referral by engaging with local statutory agencies, community groups and project partners.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 17 January 2025.

Interviews: w/c 27 January 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Title: Male Live In Support Worker

Responsible to: Senior Support Worker

Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).

Location: This is a live-in, residential role based in a supported accommodation home in Loughborough. Some work will be based in our office buildings.

Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.

Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked

Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week.

Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.

Contract: Permanent

Start Date: Immediately

About Us: Baca is dedicated to supporting unaccompanied young people, helping them achieve their potential and rebuild their lives for a better future. We are looking for a passionate and dedicated Support Worker to join our team and make a real difference in the lives of young asylum seekers and refugees.

Role Overview: As a Support Worker, you will provide advice, assistance, and support to young people in the home. You will be a key member of the Support Team, delivering Baca’s services in line with our Vision and Values. Your role will include attending to the practical and emotional needs of young people, supporting the development of living skills, and helping them manage and look after a home.

Key Responsibilities:

• Welcome newly arrived young people into the accommodation, ensuring they feel safe and able to rest.
• Support young people in developing independent living skills, physical and emotional wellbeing, personal safety, education, and social engagement.
• Act as a positive role model, offering advice, guidance, and assistance.
• Train young people in living skills such as washing, cleaning, cooking, and budgeting.
• Provide emotional support during times of difficulty, anxiety, or stress.
• Encourage young people to maintain a healthy routine, including attending education and social activities.
• Work collaboratively with the Rebuild Team to ensure all young people are safeguarded and supported.
• Maintain good communication with relevant team members and social workers.
• Ensure regular reporting requirements are met, in line with Ofsted regulations.
• Participate in team meetings and contribute to achieving young people’s outcomes.

Person Specification:

• Passionate about supporting unaccompanied young people and helping them achieve their potential.
• Excellent interpersonal skills with the ability to inspire and motivate young people.
• Self-motivated, responsible, reliable, and able to manage your own time and workload.
• Supportive, approachable, and willing to set boundaries in line with Baca’s values.
• Ability to work as part of a diverse team and in partnership with external stakeholders.
• Knowledge of safeguarding practices and issues faced by young asylum seekers and refugees.
• Experience in working with young people, particularly in a 1-2-1 and group setting.
• Good ICT skills and ability to manage multiple tasks.
• Ability to drive and access to a vehicle is essential.

Other Requirements:

• The successful applicant will be required to have an enhanced DBS check.
• Adherence to all Baca’s policies and procedures.

How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you. Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.

We’re looking for an enthusiastic and organised individual to join us in the essential role of Service Navigator. You will support as the first point of contact for clients, assessing their needs and helping them to access our services and external services.

LRMN is a thriving organisation and one of the most established refugee and migrants organisations providing services in London, but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived gender based abuse, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

You will be responsible for welcoming people to the office, answering our main phone line and responding to emails. You will triage requests for support, processing referrals into our services and signposting people to other services where we are unable help. You will also give basic advice and support where appropriate.

You will have experience of working directly with clients and of providing information. You will be empathetic and able to complex and difficult situations. You will also be resilient and, with support, be able to manage client expectations in a busy environment.

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

We work in a hybrid model. You would be expected to work at least two days per week from our office in Deptford.

For more information, please see our job pack. Please apply via CharityJob.

St Sidwell’s Community Centre

We are a community centre in the heart of Exeter giving a warm welcome regardless of background, ability or circumstance. We offer a wide programme of activities, events and services for the local community.

At the heart of St Sid’s is our volunteering and work-experience programme, which provides opportunities across all areas of our work. We run a community café, a bakery and a cookery school; we grow vegetables and look after one of the few large green spaces in the city centre; we offer affordable meeting rooms and venue hire; free English for Speakers of Other Languages classes; and provide a wide range of additional support to the local community.

St Sidwell’s is open to all, but we specialise in working with people facing barriers to participation including people experiencing long-term unemployment; people with disabilities; people with convictions; people experiencing mental health problems; people with English as an additional language; refugees and asylum seekers; people experiencing addiction; and those who are homeless or vulnerably housed.

Background

Over the past few years there has been increasing demand for volunteer placements within the organisation alongside a growing need for a wide range of support within the community. We want to build and develop our offer to meet the needs of the community in a financially sustainable way. Thanks to support from The National Lottery Community Fund – we are now able to hire a person to a new role to help grow and reshape our volunteering and support programmes, helping to better meet the needs of our community and making our work more resilient for the future.

Role description

Key responsibilities

The purpose of this role is to lead the development of our Volunteer and Support programmes to:

- Provide a greater number of meaningful volunteering opportunities within the Community Centre

- Increase and enhance our support and training for all volunteers

- Ensure there is a clear, consistent and sustainable support offer for the local community

- Design and establish new Support Volunteer roles, to help provide increased support for the community, as well as increased volunteer opportunities

Volunteer Programme Development

- Set up volunteer working groups and committees to ensure the voice of a wide range of volunteers and potential volunteers is always integral to project development

- Lead the design and development of new volunteer roles within the organisation, in particular a range of roles focused on supporting others (Support Volunteers)

- Work with volunteers and staff across the organisation to identify training needs, design and embed appropriate training and induction for volunteers

- Support design and delivery of new volunteer pathways, including structured and/or accredited training enabling volunteers to develop in the ways they want to e.g. moving onto employment or education, supporting others or learning new skills

- Ensure volunteers are recognised and achievements are celebrated

- Ensure a consistently inclusive and compassionate approach to volunteers

Community Support Development

- Conduct a strategic assessment of ongoing support needs of centre users

- Creation of clear framework for support offered within the community centre by staff and volunteers

- As above, development of new Support Volunteer roles providing support to others including: peer mentors sharing lived experience; skills-based support e.g. IT; wellbeing and 1:1 listening support

- Facilitate other organisations providing support from within the Community Centre

- Development and implementation of partnership-based volunteer roles

Overarching project and organisational development

- Work collaboratively and proactively with key partners and stakeholders to improve volunteering and community support across organisations

- Develop new partnerships to improve outcomes for our beneficiaries and improve access to services

- Embed a framework for trauma-informed and compassion focussed ways of working within the organisation

- Develop a monitoring and evaluation framework, support project staff to collect monitoring data and evaluate the programme for continuous improvement

- Report to funders

- Work with the Centre Manager on developing a sustainable funding model for the programme and contribute to funding applications as required

- Contribute to organisational strategic development and innovation

Safeguarding

- Safeguarding Lead for the organisation

Staff management and relationships

- Manage the Volunteer Coordinator and Mental Health, Support and Wellbeing Lead. Potential to add management of Gardening Lead in Programme Year 2.

- Identify staff training and support needs

- Work collaboratively with team members from across the organisation to ensure effective project development and implementation

- Responsible to Centre Manager

Additional duties

- Attend team meetings and participate in community centre events

- Participate in training as required for the role and by the organisation

- Promotion of environmental sustainability throughout the project

- Any other duties as required by St Sidwell’s Centre

Person specification

Essential

· Minimum two years’ experience working with volunteers

· Experience working with people experiencing barriers to participation (see background description above)

· Strong understanding of community mental health needs and challenges and the support services available locally and nationally

· Understanding of trauma and compassion-informed approaches

· Experience designing and facilitating training

· Strong written and verbal communication skills and confidence communicating with people from a wide range of backgrounds and with people who have English as an additional language

· Project management experience, including budget management

· Ability to work effectively within a team

· Ability to effectively manage time and workload

· Experience implementing a monitoring and evaluation framework and keeping accurate records

· Experience reporting to funders

· Understanding of and commitment to confidentiality and data protection

· Strong IT skills including Word and Excel

· Strong commitment to our organisational values particularly equality, diversity and inclusion

· Willingness to undertake additional formal training and self-directed learning

Desirable

· Personal experience as a volunteer

· Experience working in the field of mental health and wellbeing support

· Evidence of training, CPD or qualifications relevant to the role

· Experience of providing supervision / 1:1 support to colleagues

· Experience writing successful funding bids

· Experience developing a monitoring and evaluation framework

· Experience developing income generation activities within a charity or social enterprise setting

· Skills in conflict resolution, de-escalation and non-violent communication

· An interest in and understanding of social justice and community development

Contract and employment terms

· £31,560-£33,392 (pro rata) depending on experience

· 22.5 hours / week (0.6FTE)

· 33 days holiday per year (including bank holidays) pro rata, with additional day added for every year of service (to a maximum of 5 additional days)

· Lunch in our community café on working days

· Statutory pension contributions

· Contract will be on a 3-year fixed term basis, with possibility to make the role permanent subject to project development and funding

· Role is subject to an enhanced DBS check

This role is funded by The National Lottery Community Fund.

Job title: Language Programme Caseworker

Location: Hybrid work with 40% from Breaking Barriers’ office in London, Manchester or Birmingham with some national travel

Salary: £25,500-£31,000 (London), £24,500-£30,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours per week), part-time considered

Overall purpose

The aim of the language programme caseworker is to ensure students on the language programme are being well supported towards their goal of passing a language exam or reaching a high level of English. You will facilitate this by enrolling them in school, in online courses or with a tutor whichever best meets their needs.

You will maintain a good relationship with the students, schools and tutors through regular communication. You will offer advice and support on the student's next steps once the language programme has been completed.

Key responsibilities 

We are a fast-growing charity that prides itself on its flexibility and responsiveness, and as a result your responsibilities may change, develop, and grow according to the needs and development of our programmes.

• Casework; directly working with clients to ensure they are eligible for the programme and are on the correct pathway 

• Casework; ensuring your clients are well supported and signposting to support services where required 

• Providing programme guidance and educational/careers advice 

• Maintaining strong relationships with partner schools and reaching out to new schools to establish partnerships 

• Enrolling students at partner schools and monitoring their progress 

• Working towards ensuring all available school spaces are filled 

• Matching volunteer tutors with suitable students ensuring all available tutors are utilised

• Processing payments for students when required 

• Ensuring that all information is recorded accurately and that databases remain up to date 

• Representing Breaking Barriers at sector related events whenever required

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 15th February. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

JOB PURPOSE

We are looking for a maternity cover for our Trust & Foundations Manager role. Passionate about Trust Fundraising at a high level and about UNHCR’s work, this role is involved in the cultivation and stewardship of some our biggest and most established trust and foundation donors.

You will join our small but talented Philanthropy Team supporting on identifying and bringing on board new and prospective trust and foundation supporters, and securing repeat income from key relationships.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

This role is also responsible for managing the Senior Trusts and Foundations Officer and will provide support, mentorship and coaching to help the development of this role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Manage the Senior Officer working on trusts and foundations. 
• Work as part of the Philanthropy Team to develop new opportunities with trusts and foundation donors in line with UK for UNHCR’s fundraising strategy, achieving six figure income targets.
• Support the development and management of a robust prospect pipeline and a calendar of opportunities for grant submissions, engagement, cultivation and stewardship of donors.
• Work with the wider international organisation to identify the most appropriate funding propositions for donors.
• Craft compelling propositions and proposals for trusts and foundation donors and ensure quality and timely reporting on donations made.
• Establish a strategic and tactical response to selected prospects and existing trust and foundation donors in the event of humanitarian emergencies.
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
• Maintain accurate records on Salesforce, for income recording and earmarking.
• Work with the wider team to deliver bespoke trust and foundation activities including virtual and in-person events.
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events, as appropriate.
• Work within UK for UNHCR’s due diligence policy and data protection policies and processes.
• Support the Philanthropy team in other activities, as requested. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Experience

• Experience of working in an income generating capacity within an NGO, INGO or fundraising organisation to identify, approach, secure and steward trusts & foundation gifts at the five, six and seven figure gift level.
• Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
• Experience of managing a prospect pipeline.
• Experience working on complex proposals involving multiple stakeholders.

Essential Skills/Knowledge  

• Confident communicator with the ability to effectively influence internal and external stakeholders.
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to negotiate internally and externally, delivering mutually beneficial outcomes.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail, ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

 Desirable Skills/Experience 

• Experience of line management.
• Experience using Salesforce.

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight, Monday 20th January 2025.

First-stage interviews: Week commencing Monday 20th January 2025.

Second-stage interviews: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.