Vacancy Reference Number:

RDC/PRO/UK-R1

Position title:

Regional Desk Coordinator 

Reports to:

Programme Director

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

(Remote Working option available, subject to agreement)

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £32,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than Friday, 17th Jun 2022

Approx. Interview & Role Commencement Date(s):

ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Online Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom Meetings, prior to submitting your application. 

About Muslim Hands:

Muslim Hands is an international relief and development NGO established in 1993 to provide relief from poverty and sickness and the provision of education in an ethical, effective, efficient and transparent manner. 

Muslim Hands works directly and with partners in over fifty countries, carrying out short and long-term projects in emergency relief, educational and vocational training, orphan sponsorship, medical care and safe water. 

Introduction to the Role:

Muslim Hands UK is seeking enthusiastic person who are passionate about working in the humanitarian and development sector. This person would thrive by inspiring staff working in the field and helping to develop their skills. RDC would take the lead in developing the field offices to ensure optimum performance.

Muslim Hands is looking for Regional Desk Coordinators focusing on Asia, Africa and the Middle East. Each of the RDC will focus on partner management, risk management, safeguarding and compliance.

RDC would also oversee the operational aspects of our programmes and partner offices. Working alongside our thematic coordinators in the UK and internationally, RDC will ensure that the partners have the capacity and tools to effectively implement our programmes and ensure that all partners are compliant with MH policies and procedures, especially on governance and risk management.

The RDC position will also support the Global Operations team in assessing and building the capacity of partner offices. Through coordination with the International Support Unit, the RDC will provide support and partner-specific information to the Muslim Hands International Fundraising partners.

This is an exciting period of growth and change at Muslim Hands as we have ambitious plans and programmes strategies to grow our activities by 2025.

Main responsibilities:

• Partner Management
  • Support the Partner offices and their operations to ensure they have effective resources and processes to manage MH funded projects.
  • Provide support on HR and operational capacity within partner offices and overseas programmes
  • Provide operational advice and support to MH on the working environment within country offices, including our fundraising teams
  • Support the development of operational procedures and capacity within partner offices
  • Assist partners to formulate, plan and communicate a country strategy with a clear vision and operational and programmatic goals
  • Ensure partner offices have capacity and training plan to ensure continuous professional development of staff and the capacity to implement operational and programmatic strategies
  • Represent Muslim Hands in the relevant forums and discussions.
  • Support the Global operations team in the partner capacity assessments and training programmes.
  • Ensure all partner policies and procedures (financial, operations, HR, etc.) are up to date, in line with MH policy and local law and exhaustive for the program's needs.
• Financial Compliance
  • Oversee partner office administration budgets as well as a continuous review of budget vs actual expenditure.
  • Alongside other Fundraising partners, ensure field office administration income is reviewed, and expenses are in line with budgets.
  • Set a strong culture of compliance and integrity, with clear links between compliance and performance evaluations, consistent communication and rigorous oversight
  • Provide fund management and financial transfer support to thematic teams
• Risk Management and Safeguarding
  • Manage the overall risk register for the region
  • Build risk mitigation plans to ensure effective management and implementation of MH projects.
  • Mitigate risk and concerns raised on partner offices and operations
  • Lead as the focal safeguarding contact for regional partners here in the UK.
  • Support partner offices to build safeguarding and complaint management processes and policies
  • Support and lead with complaint and safeguarding investigations when required
• Project Management
  • Ensure that project management systems (P3) are used effectively by project field office staff
  • Alongside the thematic teams, ensure that the partner offices are provided with technical support on MH management systems

Essential

• Experience in working with remote partners across the globe
• Experience of working within a development/humanitarian organisation
• Be effective in a fast-paced environment, especially within humanitarian emergency contexts
• To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner
• To undertake any reasonable responsibilities as required by the line manager
• To promote and adhere to all Muslim Hands policies and codes of conduct
• Excellent oral and written English is required.

Desirable

• Experience of working within INGOs and Partner/Field Office Management
• Experience of working in-country within the countries that MH operate within
• Knowledge of any of the following languages is an advantage: French, Arabic and Urdu.
• Experience of working on Programme Quality, HR, Safeguarding and Risk.

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation

Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

The main purpose of the role is for the Area Programme Manager to organise and coordinate new and existing programmes within Birmingham and the Midlands. The role will involve establishing connections with host sites, schools, local authorities and local organisations to facilitate bringing on new pilot programmes with the intention of creating long term relationships. 

Civitas Recruitment are proud to be working with an International Islamic charity providing food aid to children and families around the world. Last year, they successfully served a million meal across their programme and this year they aim to double that. An exciting opportunity exists for a Donor Engagement Manager to work closely with their Head of Fundraising to raise funds to enable the charity to fulfil their mission and objectives. The role will require enhancing relations with donors as well as meeting with partners and new potential donors within the London region. This is a full time home based role ideally with easily commute within London.

Who are we looking for?

The ideal candidate will have a minimum of 3 years relationship building experience with proven record of success in a results-oriented environment. You will engage with existing and new donors as well as recruiting new donors to build upon the bedrock of existing support within the Muslim community in the UK, therefore showing understanding of the charities ethos. You will be a natural collaborator and possess exceptional interpersonal and networking skills to establish and maintain relationships with individuals and organisations. You will be adaptable and flexible to changing circumstances and needs of the role including flexibility in working hours.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Nabila at Civitas Recruitment for a full JD and informal discussion.

At Civitas Recruitment, diversity, equity and inclusion are at the core of who we are. Our commitment to these values is unwavering and we only work with not-for-profit clients who reflect these principles. Our wealth of backgrounds and experiences means we can bring different ideas, perspectives, and solutions to our clients – so we can support them in finding the best talent for their teams.

Regional Advice & Support Adviser (Advice, Support & Enquiries Team)

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1 year fixed term contract to cover Maternity Leave

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Responsible for geographical regions of: Kent & Sussex plus other surrounding areas

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-Home-based

-1 Year fixed term contract

-Full time position Monday-Friday 34 hours per week - 4pm finish on Fridays

-£29,190 to £31,765 per annum (depending on experience) plus £5,000 per annum car allowance, generous pension, medical and dental insurance (on completion of probationary period)

-25 days holiday (plus 3 additional days to be taken between Christmas and New Year)

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REPORTS TO

Advice & Support Team Leader (South)

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OVERVIEW

Our Advisers are home-based workers. They are compassionate and dedicated to responding to the needs of Freemasons and their dependents in their area, providing essential support. They are professional and accountable, working independently but collaborating with volunteers, colleagues, and local agencies to provide an exceptional service on behalf of the charity.

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Their main purpose is to visit and contact members of the Masonic community to determine their needs and to help them to access support from the MCF and other relevant agencies. Support is provided through a combination of home visits, telephone calls, or video calling.

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The role also provides guidance, support and recommendations to office based staff processing applications for our extensive range of grants to support those in need. They form close and effective working relationships with local volunteers, providing support and guidance to extend our reach.

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The right candidate will enjoy and excel at managing their own diary and workload and would have significant experience of working in an educational, health or social care environment. Excellent communication skills, both written and verbal are essential for this role along with the ability to show empathy. For this post, previous experience in an advisory role is essential to enable the candidate to quickly contribute to the team’s work. The role is field based and involves a significant amount of travel and home working so to be successful in this role you need to be able to prioritise and be comfortable working independently with limited day to day supervision.

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The post holder will be responsible for Kent and Sussex plus other areas as required.

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The candidate must have their own vehicle and access to reliable broadband. A car allowance and mileage will be paid on top of the salary. IT equipment and a company mobile phone will be provided. An enhanced DBS check is required for this position.

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MAIN DUTIES

-  Responding to/visiting freemasons and their dependents to:

oprovide support and advice; and

odetermine relevant support from the MCF or other agencies to meet their needs

-Face-to-face visits, video conferencing and in-depth telephone calls are required to provide extensive and detailed support.

-Production of accurate and comprehensive reports detailing agreed plans and all relevant supporting documents

-Liaising with colleagues within the department to provide guidance and support in processing applications for our extensive range of grants to assist those in need

-Ambassadorial role for MCF, liaising with other stakeholders, delivering occasional presentations and workshops to raise awareness of the role of the Advice, Support and Enquiries Team and support available from the MCF

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PERSON SPECIFICATION

Essential

·Significant experience of working in an educational, health or social care environment

·Experience of working in an advisory role ​

·Good understanding of UK benefits and relevant legislation

·Excellent communication skills

·Good interpersonal skills including ability to show empathy

·Report writing skills

·Resilience

·Ability to work independently and with limited day to day supervision

·Strong attention to detail especially in transposing facts and numerical data

·Good basic IT Skills and competent using everyday technology

·Full UK driving licence

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Desirable

·Vocational or professional qualification in education; health or social care

·Community based experience

·Good understanding of financial matters such as self-employed accounts; small business accounts; bankruptcy and debt management

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HOW TO APPLY

Please submit a CV and covering letter explaining why you are interested in the role and how you meet the person specification.

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Deadline for applications:  8th June 2022

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Please note: This role is based in the North of England and the Midlands and will involve travel across these regions.

As our Regional Programmes Manager, you’ll inspire and lead our team of remote-based Senior Project Workers and Project Workers to effectively deliver high-quality support services for kinship families across the North of England and some parts of the Midlands. You’ll do this by working in close collaboration with local authority teams across the North and the Midlands who have commissioned our services. You’ll also develop effective partnerships with other local authorities to secure commissions and generate income for services.

Your team will deliver the following programmes:

• Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support
• Kinship Reach – remote one-to-one support and virtual support groups
• Kinship Connected – in-person one-to-one support and support groups in the community

This role is home-based with travel across the North and Midlands, as well as other parts of England and Wales from time to time.

About Kinship

Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.

Working alongside kinship carers and the children they raise, with their voices and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.

In return, we offer 30 days’ annual leave plus bank holidays (pro rata if part-time) and pension.

For further details about the role, please refer to the attached job specification.

To apply, please click the Apply button to send us your CV and cover letter, along with a completed Equal Opportunities form.

Closing date: 12.00 pm on Monday 30 May 2022.
Interview date: Week commencing 13 June 2022.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual

Part-time - 21 hrs (3 days) per week; Fixed term contract until 31st March 2023

Based in one of our regional Hubs: London, Midlands, Yorkshire, Merseyside, Wales and Norfolk. Frequent travel between each Hub is required.

Ref: SER-221

Are you proactive and emotionally resilient, with lived experience of the issues facing vulnerable young people (i.e. involvement in gangs or knife crime), strong admin and project management skills and the ability to coach and mentor others? If so, St Giles Trust is looking for a Regional Coordinator to join our SOS+ team and help ensure we deliver consistency and high-quality services.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Our award-winning SOS+ Service works with young people in a variety of settings by delivering sessions and workshops in schools, Pupil Referral Units (PRUs), Community Centres and to Youth Offender Teams. The service’s mission is to prevent children and young people becoming involved in gangs and youth violence by equipping them with tools, knowledge and support delivered by experts with lived experience.

About this vital role

The challenge here will be to help Regional Managers coordinate the successful delivery of a variety of projects. How? By providing day-to-day support to their staff and volunteers. But that’s not all. We’ll also rely on you to maintain the high standards of the service by liaising professionally with schools and educational provisions to promote the service, conduct consultations to assess needs and arrange logistics for its delivery. Providing a comprehensive administrative service for each project will be important too, as will liaising with partner agencies, schools and funders in order to procure bookings for our educational projects. Setting up virtual deliveries and webinars, booking travel and accommodation, responding to information requests and attending stakeholder meetings – all, and more, are aspects of this interesting and varied role.

What we are looking for:

• Experience of the criminal justice system and working with vulnerable young people and adults, plus knowledge and awareness of the issues faced by our client group, or am evidenced passion to work in a sector that supports our client group
• A relevant qualification (or working towards one)
• Excellent admin and project management skills, including coordinating activity, partnership work with key stakeholders to achieve agreed goals, and the ability to provide high quality customer service
• A track record gained working as part of a multiagency team in a high intensity environment to achieve positive outcomes for young people/clients and establishing links to further the aims of a project
• A flexible approach, ability to work remotely and autonomously and a willingness to travel regionally as required to get the job done

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

Closing date: 11pm, Sunday 29th May 2022. Interviews: Tuesday 7th June 2022.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS checked.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Do you want to make a difference to the lives of the least-advantaged girls and young women in the Birmingham area?  If so, join us as our Network Manager based in the West Midlands!  The Girls' Network runs an award winning mentoring scheme, matching young women aged 14-19 with an adult female volunteer mentor, who can support and guide them as they navigate their teenage years. We work with local schools, running a year long mentoring programme for their students who identify as female. This role covers all aspects of the programme in the West Midlands - working with schools, recruiting mentors and partnering with local corporates and funders.  In turn, you will be supported by friendly colleagues across England working in similar roles. 

This is an exciting opportunity for the right candidate as we look to develop and grow an already successful region within the South East and East of England.  The post will provide support for our fundraising families and individuals in the region, drive new opportunities through our fundraising campaigns as well as building up our volunteer network through new and established Fundraising Groups.

You will need a flexible approach to your working hours as the role will require evening and weekend work. Whether your experience has been gained in the charity or corporate sector, you will readily demonstrate your knowledge and experience of fundraising, sales and marketing.

You will manage supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising, for Muscular Dystrophy UK. You will be home-based living in the region.

Applicants

The successful candidate should have:

• Experience in the development of fundraising supporters and volunteers, with excellent management and communication skills.
• Experience of recruiting, managing and motivating supporters and volunteers

Expectations in the role

• To recuit new supporters, volunteers, and fundraising groups to raise funds for Muscular Dystrophy UK
• Spending time out in your geographical regions to actively engage with supporters and volunteers
• Putting relationships at the heart of your work, through on-going re-engagement and the building of new networks

Please download the job description to see full role responsibilities.

About us

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.

Benefits

We appreciate the range of skills and experience our team have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, health cash plan, and an employee assistance programme.

In order to apply, please click on the Apply Now button and send your CV with a covering letter detailing why you are best suited for the role. Interviews will be held on a rolling basis via Microsoft Teams.

*Unfortunately due to resource capacity we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful

A fresh opportunity has arisen to join the regional fundraising team at SSAFA, the Armed Forces charity as Regional Fundraising Manager – East & South East. Supported by the Head of Network & Community Fundraising, this role is fundamental in developing, supporting and managing a new team of Regional Fundraising Officers throughout the East & South East of the England.

You will lead a team who are tasked with focusing on new and existing fundraising initiatives to increase income generation in the area whilst raising SSAFA’s profile. This initiative includes (but is not limited to) trusts and foundations, companies, membership organisations, sports, education and government bodies, high-net worth donors, community-based partnerships, and grassroots fundraising through events and activities.

SSAFA is entering into an exciting period of strategic development within regional fundraising. This may open-up a range of opportunities for career development within the team and the organisation. If successful, you will be a key member of a regional fundraising management team who will be central to the success of this new fundraising strategy.

The role will require extensive travel across the UK and will involve some evening and weekend work, at key events.

About the team

You will join a well-established and dedicated team who cover the whole of the UK, working with 87 Branches and Service committees. With regular team meetings and a variety of communication mediums you will be given ongoing support, training and mentoring throughout. We are a remote team and well connected to all colleagues. This supports and drives our determination and success.

About you

We are looking for an exceptional candidate, who thrives on challenge. A determined, highly motivated individual, with a track record of effective management with experience of coaching, mentoring and setting income and expenditure budgets. A fundraising or business development background would be preferred. A natural communicator with proven success in working with volunteers to support this growth, would be an advantage. A confident networker, able to represent the charity to external stakeholders, build relationships and reputation, communicate effectively across the region whilst working from home.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Sunday 22nd May 2022

Interviews: First interviews will take place online using Teams - dates TBC. Second round interviews will take place in person and will involve a presentation.

Relationship Fundraising Manager – London X2
2 positions available on 12 Month fixed term contracts (covering family leave)
Full time (34.5 hours)
Mobile/Home based
£29,000 - £33,000 plus car allowance and benefits

Do you have a track record of building lasting relationships? Do you have the skills and passion to drive income now and increase a supporter’s lifetime value? Are you keen to use those skills to inspire more people to give to Macmillan so we can do whatever it takes to help everyone with cancer live life as fully as they can?

If so, read on.

We are looking for a new Relationship Fundraising Manager to join our team in London. 

We strive to ensure that every individual is empowered to bring their best self to work, and that’s why we offer flexibility in our hours and a range of benefits, to ensure we support you in your life and career ambitions. Macmillan has flexible start and finish times. We are determined to ensure our roles are accessible to disabled candidates and people with caring or childcare responsibilities.

This role is home-based, and ideally you will be located in the London area. There will be a requirement for some travel across London, and perhaps other parts of the UK occasionally. Ideally you will have a full UK driving licence at the time of application and, as a car allowance is provided with the role, you should have access to your own vehicle, however, as this is a London role applicants without a driving licence will be considered. 

There will also be a requirement for some flexibility and out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.

About the role
As a member of the relationship fundraising team, you will deliver first class personalised stewardship across Macmillan’s fundraising portfolio, working as one team, to deliver against financial and non-financial key performance indicators in an ever-evolving environment. You will understand your supporters’ motivations and help them to support Macmillan in the way that appeals to them. All while ensuring you offer excellent levels of communication; fundraising guidance; suitably recognise their contribution; and demonstrate the impact of their support for people affected by cancer.

About you
We are looking for an excellent relationship builder who is skilled in building rapport and confident developing relationships with a variety of different audiences, ranging from individuals, organisations, and groups. You will want to place our supporters at the heart of everything you do by cultivating and stewarding relationships to deliver a first-class experience.

You will work to targets and need strong planning and organisational skills to deal with the variety of challenges the role brings.

To be successful in this role you will need to have a positive, proactive, hands on approach in-order to deliver shared targets. These are measured by conversion, retention, and average value.

In addition, you will have strong written and oral communication and influencing skills to enable you to engage, inspire and deliver key messages. Plus, experience of working collaboratively with both internal and external stakeholders

About us
We help millions of people with cancer across the UK live life as fully as they can through physical, emotional and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

Recruitment Process

The application deadline is 5th June 2022, 23.59.

Interviews will be held on 14th June and 21st June.

Both interviews will take place over Microsoft Teams.

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We’re looking for an experienced relationship manager with good sales and marketing knowledge to lead our newly formed membership team.

This new role will ensure our member organisations continue to experience the highest levels of service from us and will take the lead on growing our membership through creative approaches to recruitment. You’ll need to be Christian, and able to develop strong relationships with our existing members, prospective leads and networks, as well as being confident at effectively promoting and marketing our member offer on the phone, at events/exhibitions, and face-to-face.

This job could be based at our Head Office in Swanley, Remote within the UK or Hybrid.

Operations Manager (Cambridgeshire, Norfolk and Suffolk)

Salary: £34,650 - £38,352 pa depending on experience

The vacancy

Who are we?

The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for work and life.

Our structured programmes of volunteering, physical and skills based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.

Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.

We have recently launched our new strategy for the next five years, Youth Without Limits, which will ensure the DofE is open to all young people aged 14-24 across the UK, and that our participants reflect the most diverse generation of young people ever.

What is the role?

Working within our values and behavioural framework, this role will see you remotely managing, developing, and empowering a team of Operations Officers. By creating a positive working environment in which they can flourish, you will support them to achieve our strategic ambitions and their individual Key Performance Indicators.

Operations Officers are responsible for managing the relationships with our partner organisations (known as Licensed Organisations – LOs), ensuring they offer quality and inclusive DofE programmes to their young people. You will support your team through engaging with stakeholders, managing, and resolving any issues or concerns Operations Officers raise around delivery or quality within their LOs.

As part of the regional management team, which comprises of the Regional Director, Business Support Manager, Senior Operations Manager and other Operations Managers, you will actively contribute to developing and delivering ways to achieve objectives outlined within the regional business plan which supports our national strategic goals.

You will undertake meetings, in person and virtually, across the region engaging with a wide variety of stakeholders at different levels within different organisations. When not out at meetings, you will be working from home.

Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.

What are we looking for?

We are looking for a strong team leader who has experience of directly managing a team of staff, either in person or remotely.

You will need to have outstanding communication and interpersonal skills to engage with internal and external stakeholders and be an enthusiastic influencer and authentic ambassador for the DofE.

To undertake the role you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.

Our work is increasingly data driven, so you will need to have experience of managing and analysing simple data from which to make informed decisions.

Project management experience will be required to enable you to contribute to regional and national projects, that will drive our strategic objectives forward over the next five years.

We are looking for someone who is decisive and flexible in their approach, has a positive outlook and who will actively manage the wellbeing of their team.

What will you get in return?

The opportunity to work for a successful and dynamic charity that has the development of young people at its heart.

A starting salary of between £34,650 - £38,352 per annum dependent on experience.

From day one you’ll have access to a generous pension scheme and an employee assistance programme. 

Through our Flexible Working policy the DofE provides an opportunity to work flexibly to meet yours and our business needs.

How to apply

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is 10 June 2022

There will be two interviews for this role with successful applicants being invited to attend on the following dates:

First interview: Week commencing 20th June 2022 which will be held virtually over Teams.

Second interview: Week commencing 27th June 2022 which will be held virtually over Teams.

An enhanced criminal record check (e.g. DBS/PVG or similar) will be undertaken when a job offer is accepted.

If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us by email.

About DofE

Since its launch in 1956, the DofE has empowered millions of young people to become the very best they can be. It was established by HRH The Duke of Edinburgh, our Patron, and is still guided by the same set of principles he laid down.

The flexibility and adaptability of DofE have allowed the DofE to spread around the world. We operate through a social franchise model in the UK, licensing and supporting a wide range of organisations to deliver DofE programmes to hundreds of thousands of young people every year.

Despite the disruption caused by the COVID-19 outbreak our ambition to grow the number of young people who can access a DofE programme remains unchanged and we continue to engage new partners and develop innovative ways of working with businesses, the voluntary sector, and policymakers across the UK to ensure that any young person who wants to do their DofE can do so. 

Diversity, equality & inclusion

The DofE is committed to creating a diverse and inclusive staff team and we are proud to be an equal opportunity employer.

We recruit, develop, promote and value people without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. In order to meet the changing needs and aspirations of the most diverse generation of young adults ever, our staff need a range of perspectives, skills, and lived experience.

While we welcome applications from people of all backgrounds to join our passionate and friendly team, at present people of colour, disabled people, and people under 25 are not as well represented as we would like. As such we particularly encourage applicants from these backgrounds.

Area Manager (Cheshire and Shropshire) (TRD3613)

Location: Home based

Hours: 36 hours per week

Salary: £30,985 per annum

Job Type: Open ended

Closing Date: 13 June 2022​

Oxfam is a global movement of people working together to end the injustice of poverty.

OXFAM PURPOSE: To work with others to overcome poverty and suffering.

TRADING PURPOSE: To make as much money as possible to overcome poverty and suffering.

KEY ASPECTS OF THE ROLE:

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness. Shop teams, led by shop managers, are at the heart of our shops, and 22,000 volunteers donate their diverse skills to make as much money as possible from thousands of donations we receive every day.

The role of the Area Manager is wide-ranging and demanding, and requires considerable travel as well as time planning and workload organisation to ensure shop teams are supported appropriately. Area Managers are able to influence the development of the Trading strategy by maximising the value of the gifts of time (volunteering), product (donors) and money (customers). They put the shops at the centre of their tasks and enable shop teams to make the best local decisions to develop the business. Area Managers use their commercial awareness and strong drive to achieve results to maximise income, and are accountable to deliver towards targets. Outstanding people managers with a high level of self-awareness, they are confident performance managers and can resolve conflicts. They are able to spot and develop talent and provide inspirational leadership to support a wide variety of people. Area Managers are required to plan financially and have responsibility, with support, for their own professional development. A high degree of numeracy and business experience, with excellent communication skills, is necessary to operate effectively in an empowered culture. This is a stimulating and rewarding role which requires strength and resilience. Open to change, business focussed and creative, they always look for ways to attract new supporters every day.

People Management

• Recruit and retain the best shop managers.
• Be accountable for the completion of the full induction programme for all new starters as well as the monitoring of progress and their confirmation in post. Ensure that training continues to be delivered for the area by working with support functions.
• Have regular one to one meetings with staff, and ensure progress on objectives and shop plan actions is monitored. Manage performance reviews within the agreed timeframes. Give direction and focus through follow-up notes from meetings and action plans where necessary.
• Motivate, inspire and empower the shop manager team to achieve the best results..
• Give effective shop communications with shop managers and volunteer teams to drive change, including regularly attending shop meetings.
• Be visible and approachable in shops across the area by building relationships with the shops’ volunteer teams.
• Support staff in their personal development and play a key role in the realisation of it. Have the ability to coach staff members.
• Ensure that shops’ health and safety standards are adequately monitored and maintained.
• Be able to flex management style according to staff preference and requirements and deliver inspirational leadership. Recognise and celebrate shop teams’ achievements.
• Be capable of, and experienced in, conflict management and resolution, including the handling of all complaints according to Oxfam’s policies.
• Agree and monitor staff’s annual leave and absence in line with Oxfam’s policies..
• Aim to have Oxfam’s volunteer model, diversity policy and effective use of skills evidenced within all stores in the area.
• Ensure that shop managers recruit effectively for their teams and communicate with their teams regularly.
• Adhere to and enforce Oxfam’s safeguarding policies including the Child Protection Policy.

 Operations and Financial Management

• Develop an appropriate area sales and profit (NSC) budget and plan in cooperation with shop managers, the operations manager and the national steer and be accountable for the achievement of it.
• Analyse and help maximise the return on retail space.
• Ensure that shop’s business plans are created, actioned and monitored and delivered.
• Create, understand and interpret financial reports.
• Seek to maximise the opening hours of shops within the area.
• Ensure that all shops are engaged in stock sourcing and maximising donations from their community.
• Manage shop teams to maximise income on Gift Aid on donated products.
• Be accountable for managing the area’s property portfolio in collaboration with the property team. Manage and monitor the area’s payroll budget and plan and recruit accordingly.
• Be aware of external retail influences and trends, and be prepared to adapt plans and actions accordingly.
• Foster a creative and entrepreneurial shop environment where shop teams seek to maximise income in new and innovative ways, both within the shop and through a variety of channels, such as ecommerce and community events.
• Monitor the financial progress of shops and ensure that financial documents, monitoring documents and banking is completed by shop teams and invoices/ expenses processes by you within the agreed timeframe.
• Support the shop teams to promote seasonal/topical promotions as well as ensure all national promotions are endorsed by shops.
• Be accountable for monitoring and organising any stock transfers within the area. If applicable, be responsible for the line management and performance management of any drivers or sub-contractors employed by or working for Oxfam.

 Area/ Shop Management

• Plan and conduct meaningful and regular shop visits and ensure that any outstanding issues are followed up.
• Develop a strong team spirit within the area which enables shop managers to call upon their peer network.
• Establish and monitor shop retail standards in collaboration with shop teams (such as pricing and culling rates), including effective and efficient back room systems.
• Hold shop managers accountable following of relevant procedures for new products.
• Be creative and effective in planning new initiatives to drive the business forward.
• Ensure that shops provide a great customer and donor experience, which enables Oxfam to attract new supporters every day.
• Hold shops accountable for following all till and financial procedures within agreed timeframes, including any issues identified during shop audits. Monitor and be alert to potential fraud.
• Work with the property team and support the shop manager to ensure our shops are in good condition, maximise their potential and are fit for purpose. Monitor the level of housekeeping within stores.
• Ensure that recycling and waste procedures are kept in line with Health and Safety regulations and government and Oxfam guidelines.

Key Skills and Competence

• Exceptional leadership qualities and experience of managing a large and diverse team. Experience of managing others remotely or multi-site management is desirable. (E)
• Evidence of strong drive to achieve results through others (E)
• Ability to build, retain and develop an area team.(E)
• Strong commercial awareness and judgement (E)
• Experience of successful performance management and conflict management (E)
• Ability to motivate self and others.(E)
• Ability to manage time and organise own workload under conflicting priorities.(E)
• Highly organised, with the ability to adapt quickly to change. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role.(E)
• Ability to work in co-operation with support teams at peer level.(E)
• Excellent communication skills in a variety of media and audiences.(E)
• Ability to find practical solutions to complex problems.(D)
• A full, clean driving licence (D or E depending on the area)
• Strong IT, literacy and numeracy skills. (E)

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.

Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century? As Community Fundraiser you will play a key and vital role of working with supporters to inspire them by delivering community fundraising initiatives with individuals and groups.

Exciting opportunity to be the driving force behind our community fundraising, you will help us to engage, train and coach our community supporters adding value to their relationship with St John Ambulance, motivating them to maintain and increase their support. Reporting to the Regional Manager, the role would suit somebody who has excellent communications skills with either fundraising experience or sales background looking for a chance to get into fundraising.

The role benefits from a competitive salary, flexible working, generous pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care and mental health, wellbeing tools and volunteering days. It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Fundraising experience is preferred, but for a strong communicator with sales experience training will be provided
• Experience of working to KPIs and targets
• Excellent interpersonal skills with ability to communicate effectively at all levels
• A team leader and player with the ability to lead, motivate and manage a geographically dispersed volunteer base
• Ability to build positive relationships with volunteers, donors and key area stakeholders and manage their expectations

About the Role:

• Developing and maintaining sustainable relationships with supporters in local communities
• Implementing fundraising plans for identified St John Ambulance fundraising volunteers/groups in order to deliver the community fundraising strategy
• Managing all community fundraising supporter relationships to agreed budgets, deadlines and stewardship levels
• Analysing and proactively managing fundraising group development in order to achieve agreed targets
• Manage, recruit, induct, training/coaching, retaining and rewarding volunteers in line with the volunteer strategy

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.