Registered service manager jobs in kingston upon thames, belfast

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are looking for dedicated School Mental Health Practitioners to join the Harris Federation’s central mental health team and make a meaningful impact in secondary schools across London.

You will be part of a supportive, forward-thinking team led by our Lead Mental Health Practitioner, receiving regular clinical supervision and ongoing professional development and helping to shape the future of mental health support in education.

In this full-time role, you will deliver evidence-based, low-intensity mental health interventions to students aged 11–18 across up to three Harris secondary academies. You will work directly with students through 1:1 sessions, group work and whole-school wellbeing initiatives, helping to shape a culture of mental health awareness and support.

You will be based in schools for four days per week, primarily in South, South East and South West London, and occasionally in North London. Travel between schools is required.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Providing tailored 1:1 mental health and wellbeing support to students and their families
• Facilitating small group interventions and psychoeducational sessions
• Running drop-in sessions during break and lunch times for students experiencing mild to moderate distress
• Collaborating with school staff to promote mental health awareness and training
• Contributing to school-wide risk assessments and wellbeing strategies
• Maintaining accurate records and report on outcomes using national standards
• Sharing best practices and innovations across our network of schools

WHAT WE ARE LOOKING FOR

We welcome applications from:

• Qualified Education Mental Health Practitioners (EMHPs) or Children’s Wellbeing Practitioners (CWPs)
• Psychological Wellbeing Practitioners (PWPs) with experience working with children and young people
• Early career practitioners eager to learn and grow in a supportive environment
• Registered mental health professionals (BACP, BABCP, UKCP, HCPC) trained in delivering low-intensity interventions in school settings

Experience in NHS Mental Health Support Teams is advantageous.

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.

As part of the social prescribing team, you will work in partnership with community organisations, health and social care and statutory services to provide a social prescribing service to people aged 60 and over, and/or self-identifying as a carer of an older person living in the London Borough of Southwark. The role will be based at our Stones End Day Centre, from partners' sites across the borough, in clients' homes and in other venues that clients' might choose.

We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata for part-time)
• Additional day's leave for Birthday
• Access to Employee Assistance Programme, including access to helpline for partners and dependents
• Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role)
• Other flexible working options, including working from home (where appropriate)
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Job Title: Associate Director of Brand, Music and Entertainment

Location: Home-based (with frequent travel) or Hybrid (with 1 day per week in the London Office)

Hours: 35 hour per week

Contract type:Permanent

Salary:£64,904 per annum (home-based) - £70,716 per annum (hybrid)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

If you’re looking for the ultimate opportunity to shape and work for a powerful brand with an emotive cause, alongside some of the most talented people in marketing, communications, music and entertainment – this is the role to consider.  You’ll collaborate with some of the biggest names and brightest talent in the music and entertainment industry, creating unforgettable moments that raise vital funds for young people with cancer.

With an audience and impact focus, you’ll develop young people’s their stories in ways that inspire action and secure the support they need today, tomorrow, and long into the future.  You’ll hold overall accountability for the delivery of all areas of Brand, Marketing, Communications, Creative, and Music & Entertainment.

That includes: 

• A Marketing team, covering brand and paid digital marketing 
• A Creative team of designers, writers and filmmakers 
• A Communications team, including media, PR and social media 
• Our Music & Entertainment team, responsible for celebrity engagement, events, our iconic Royal Albert Hall week, and merchandise 

We’re looking for an exceptional leader who can work alongside their Associate Director colleagues to drive the charity forwards, and to engage, coach and inspire our talented Heads of Department and their wider teams. This is an exciting moment as we embark on new strategies across brand, audience, and music and entertainment. You’ll play a pivotal role in finalising and embedding these plans and galvanising the team to deliver even greater impact for the young people we exist to serve. 

We anticipate a high level of interest for this role, so we encourage candidates to demonstrate their effective communication with concise and evidence-based examples of their suitability when completing the application.  In return, we keep you updated and informed as the recruitment progresses and deliver a positive and two-way experience. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 9th October. Psychometric testing stage: 14th – 17th October. Interviews on 23rd or 28th October.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.

Please note in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please get in touch with the HR Team.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at one of our IntoUniversity centres in London. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Tuesday 14th October 2025

Interview day (in-person) - Tuesday 28th October 2025

Start date: As soon as possible, to be agreed directly with the candidate

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

We currently have positions at our Bow and East Ham centres.

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£39,100 (inclusive of £2,700 London contribution)

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

About the opportunity

The Training Officer will have a range of administrative responsibilities relating to Action Tutoring’s tutor training delivery and curriculum resources.

As Training Officer, you will support the Training Team by scheduling sessions in digital systems, organising and checking ID and DBS documents submitted by volunteer tutors, and responding to enquiries to support a smooth tutor journey. The role does not involve delivering training to volunteers

You will also support with managing the version history and corrections of our bespoke tutoring curriculum resources, helping keep our online library of materials accurate and up to date.
 

Deadline: Sunday, 12th October 2025
Interviews: Tuesday, 21st October 2025
Start date: Ideally, as soon as possible
Contract and hours: Part-time 0.8FTE (30hours per week, ideally Monday to Thursday) fixed-term contract until 21st August 2026. 
Please note, this role involves a small amount of evening and weekend work (approximately 90 minutes per week during peak volunteer recruitment periods), scheduled in advance and with time off in lieu given.

Duties and responsibilities

• Process DBS checks for volunteers (training provided). 
• Communicate with volunteers before and after training to guide them through the DBS process and resolve any issues.
• Schedule tutor training events in our CRM, Salesforce, and manage video conferencing set-up in Zoom.
• Support with maintaining and updating tutor training paths on our digital learning management system, 360Learning. 
• Manage the digital storage of our curriculum resources for staff and volunteers, maintaining accurate version control and assisting with corrections and updates.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Strong organisational skills; experience managing complex digital administrative processes with multiple stakeholders.
• Strong written and verbal communication skills; experience in assisting customers or other stakeholders with queries.
• Previous professional experience handling sensitive personal information appropriately.
• Proficiency in using Google Workspace.
• Evidence of adapting quickly to new software, including using video-conferencing software to set up events.
• Evidence of adapting quickly to using a CRM system.

You will likely be more successful in this role if you have: 

• Experience managing DBS applications, including supporting applicants with inquiries.
• Experience using Salesforce CRM for administration.
• Experience using Zoom to schedule online events.

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 7:15am 

• 7:00pm to 8:15am (driver) 

• 9:45pm to 7:15am 

• 9:45pm to 8:15am (driver) 

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift. 

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. 

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. 

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base. 

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference. 

Job Responsibilities

What You’ll Do 

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable. 

• Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed. 

• Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together. 

• Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff. 

• Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour). 

• Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed. 

• Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am. 

• Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift. 

• Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly. 

Person Specification 

Essential 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van. 

Desirable 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

We're looking for a proactive and passionate Learning & Development Designer who's ready to make a real impact.

In this exciting role, you'll create modern, engaging learning interventions across a wide range of subject areas helping learners grow, adapt, and thrive. Your focus will be on designing high-quality virtual classroom experiences, but you'll also have the opportunity to explore and implement other innovative learning methods.

This role is full-time and is home-based with some travel throughout England & Wales as required.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

In this role, you'll play a key part in upskilling practitioners who support victims and witnesses of crime, helping them develop the soft skills needed to make a meaningful impact. You'll be at the forefront of modern learning design, applying contemporary thinking and innovative approaches to shape materials that are both practical and powerful. You'll need to be a dynamic learning professional with a strong grasp of learning theory and a flair for designing engaging, outcome-driven content across multiple formats.

If you thrive in a fast-paced environment, have excellent project and time management skills, and are excited by the opportunity to influence change through learning, we'd love to hear from you.

You will;

• Support the scoping of learning needs with L&D colleagues and make recommendations on potential learning interventions.
• Lead on the design and implementation of virtual and in person learning and other interventions (including independent learning resources, handbooks, tools), within a project management framework, working with a range of key stakeholders, ensuring products are designed within scope, delivered on time, within budget and achieve the desired outcome.
• Build strong relationships with key stakeholders across the organisation collating learning needs and providing consultation on effective learning solutions.
• Lead on the continuous improvement of learning across the organisation, using various sources of information, to make recommendations on amendments. Take ownership of courses and conduct scheduled reviews on content and the effectiveness of the intervention.
• Create new ways of learning across the organisation enhancing opportunities such as peer learning, independent learning, on the job learning and virtual communities.

It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner. The post is for 37.5 hours per week and a degree of flexibility is necessary. This role will work from home but will have moderate travel nationally across the organisation.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are creating a new Senior Women’s Caseworker role to deliver tailored health advocacy and support to women experiencing homelessness.

You will:

• Provide one-to-one advocacy for around 35 women annually across 11 London boroughs.
• Attend approximately 250 healthcare appointments each year with clients.
• Deliver 20 women-only health promotion sessions, reaching around 100 women.
• Co-create three new resources on women’s health with clients for wider distribution.
• Support the HHPA team to embed women-centred approaches into the broader service.
• Build and maintain partnerships with women’s services, NHS providers, and local authorities.

OVERVIEW OF THE ROLE 

We are looking for a locum practising solicitor with substantial experience of litigation OR a practising barrister with experience of conducting casework (including litigation) within a solicitor-led agency OR a caseworker with significant experience of litigation. This is an interim role until the permanent role is recruited.This role is based within the Migrants Law Project. 

MAIN DUTIES AND RESPONSIBILITIES 

The post holder will share responsibility with the MLP staff team, and partner organisations to ensure that:

·There is a clear focus on agreed priority areas of work and that cases are taken in line in with those priorities.

·Relevant stakeholders are engaged in developing the work so that they can participate as effectively as possible.

·The MLP does not duplicate work being delivered elsewhere but is able to collaborate where appropriate.

·The lessons and successes of the MLP are disseminated and are able to be applied as widely as possible.

Casework

Asylum Aid has been awarded a Category 1 independent Peer review from the Legal Aid Agency.

The post holder will, with support from the team also working on this issue:

·Provide high quality advice and representation for clients, NGOs, practitioners and other groups as appropriate.

·Conduct and co-ordinate immigration/asylum/public law casework and litigation on behalf of organisations and individuals.

·Conduct legal research where necessary.

·Record all work undertaken and carry out billing, ensuring all income is accounted for on each case.

·If the postholder holds Supervisor accreditation, and is appointed as a Supervisor, your responsibilities will include the full responsibilities of a Supervisor, including responsibilities for the work of people under their supervision.

The post holder will be expected to carry out their casework with a high degree of professionalism, and to conduct their work in such a way as to meet relevant external standards (e.g. Law Society, Solicitors Regulation Authority, Immigration Advice Authority and Lexcel). They will also be expected to meet performance targets in relation to time recording.

Training and Information Work

The post holder will share responsibility with the other members of the legal team to:

·Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, supported by the team.

·Attend and contribute to relevant meetings.

·Prepare and deliver training.

Administration

The post holder will:

·Contribute to the fulfilment of any reporting requirements to funders, the LAA, Asylum Aid management team and others.

·Undertake general administration.

·Represent the MLP externally as necessary.

·Undertake other tasks appropriate to the role as necessary.

·Attend Asylum Aid staff, and any relevant meetings of the Helen Bamber Foundation Group when necessary.

·Occasionally travel outside the UK at short notice and be willing to work outside office hours where necessary. Time off in lieu and overtime are available where appropriate.

·Record their own work and to participate in the evaluation and review of the work of the MLP and the wider team at Asylum Aid.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9am on 9th October 2025.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

SELECTION PROCESS

We will invite candidates to an in-person interview on Wednesday 15th October at Asylum Aid’s offices in Old Street.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.

Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children.  Our team of trained staff and volunteers provide regular emotional support and practical help to families in their own homes and in groups throughout the community.

While the majority of our funding has previously come from grants, we are excited to announce that we are recruiting for a part-time Community Fundraiser to help the charity diversify our funding sources and engage with the local community, individuals and businesses.

The right candidate will combine their enthusiasm about our purpose, their excellent networking and negotiation skills, and their local know-how to generate income from a range of sources across Epsom, Ewell, Banstead and North Mole Valley. Knowledge of Home-Start and similar experience would be advantageous.

This role requires good IT, evaluation and report writing abilities, excellent written and verbal communication skills, and the ability to handle confidential financial and other data.

We are a small but friendly team, and we’re looking forward to recruiting the right person for the role.

Use of a car (expenses paid) is necessary. A basic disclosure and barring (DBS) check will be required.

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 7:15am 

• 7:00pm to 8:15am (driver) 

• 9:45pm to 7:15am 

• 9:45pm to 8:15am (driver) 

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift. 

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. 

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. 

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base. 

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference. 

Job Responsibilities

What You’ll Do 

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable. 

• Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed. 

• Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together. 

• Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff. 

• Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour). 

• Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed. 

• Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am. 

• Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift. 

• Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly. 

Person Specification 

Essential 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van. 

Desirable 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Financial Controller 

Salary £53,000 - £58,000 per annum (dependent upon skills and experience) 

Location Remote 

Permanent, Full Time  

Purpose: 

To provide financial leadership and effective management of the Trusts financial operations including Finance system administration, AR, AP, Treasury and Fixed Assets. 

To ensure delivery of a proactive and professional customer focused service, ensuring finance deadlines, and legislative and statutory requirements are met. 

To work closely with the wider organisation, building strong internal relationships to ensure the effective management of financial resources. 

Location & Travel: 
Home based. 

The role of Financial Controller is a home-based role; however, you will be expected to attend one of our communities regularly. 

Duties & Responsibilities: 

Key Responsibilities include (but not limited to): 

Oversee the month end process, working closely with all finance staff including leading on the month end timetable and ensuring all tasks are completed in a timely manner. 

Working closely with the Head of Finance and Finance Business Partners and assist with the preparation and consolidation of the monthly management accounts. 

Maintaining the Trust Staff Establishment Budget and support the Head of Finance and Finance Business Partners during the annual budget cycle and ensure all budgets are agreed and implemented on the accounting system 

Manage the external audit and the yearend processes and complete statutory financial statements to draft stage in accordance with the Charities SORP including all working papers. 

Ensure efficient and effective financial control operates throughout the Trust, ensuring all regional and central financial activities comply with legislation, policies, procedures and the delegated authorities. 

Manage and administer the Trust bank accounts, credit cards, and cash flow 

Developing and maintaining a long-term rolling cash forecast to monitor and maximize cash levels to benefit the organisation. 

Undertake the reconciliation of balance sheet accounts and inter-company accounts and ensure regular review of general ledger, bad debts fixed assets, debtors and creditors etc. 

Monthly administration of the Trusts investment portfolio and maintaining a close relationship with the charities investment advisers/managers to ensure sound management and compliance with the Investment Committees agreed policy. 

Management & Oversight of the Trusts fixed asset register. 

Management and oversight of the Trusts Restricted and Designated Funds. 

Vat Compliance including the preparation of quarterly VAT Returns for submission to the HMRC, implementing recommendations from VAT Reviews and ensuring the Trust systems and processes are compliant with HMRC VAT Rules. 

To provide critical oversight and administration of the Trust wide insurance arrangements 

Responsible for the maintenance, optimisation, and support of the organization’s financial systems and software. To ensure financial data integrity, system efficiency, and the successful implementation of new tools and processes to support finance operations. 

Complete statutory returns for Charities Commission & Companies House. 

Actively oversee the management of the Trust payroll function (including pensions) ensuring compliance with legislation and ensuring accuracy and timeliness of employee pay and third-party payments. 

Manage and develop the Finance Team members to enable them to fulfil their roles to their full potential, ensuring that they and the department operate within with the Trust Strategic Plan and operational priorities 

Being the systems administrator for finance, providing training to finance colleagues and non-finance colleagues, including budget holders as required within their induction. 

Advising and assisting the Head of Finance with the development of key financial operational policies that reflect organisational values and comply with best practice and legal requirements. 

Alongside the Head of Finance continually review the finance system and processes and explore process and system improvement. 

Acting as project manager for specified projects at the direction of the Head of Finance. 

Oversight of all operational leases in place at the Trust. 

Provide data for the monthly reporting of financial KPIs relevant to the area of finance. 

Be the finance system lead, working with colleagues from IT to manage licensing, report development and provide systems training. 

General: 

To comply with the Trust’s Policies and Procedures, including Safeguarding, Equality & Diversity and Data Protection. 

To comply with the statutory provisions of the Health and Safety at Work Act 1974. 

Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts or omissions. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their manager or other senior members of staff where necessary. 

To ensure that confidentiality is respected and maintained at all times. 

To attend and participate in Team Meetings, 1-2-1 Supervision sessions and other meetings as required in line with the post. 

To undertake any other duties which are consistent with this post, as directed by line management. 

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the department. 

Person Specification:

Essential: 

Professional Accounting qualification ACCA, CIMA, ACA, or Part Qualified (Final year).

Knowledge of payroll practice and a full understanding of HMRC requirements. 

Experience implementing & internal controls & accounting processes. 

Experience of Treasury management including cashflow forecasting & monitoring. 

 Experience of preparing VAT returns. 

Experience of preparing statutory accounts and working papers and proven success working with auditors and managing the audit process. 

 Able to demonstrate a proven track record in all aspects of accounts e.g. preparation management accounts, budgets, balance. sheet reconciliation and forecasts. 

Desirable: 

Degree in Finance and Accounting. 

Previous experience in an accounting role in the Charity or Housing Sectors. 

Experience of working with investment advisors/managers and an understanding of portfolio management. 

Experience of working with Iplicit. 

Understanding and Experience of preparing Vat returns using Partial VAT methodology. 

Our client is an equal opportunity employer. 

We reserve the right to close this advert early if we receive a sufficient number of applications. 

Their organisation is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check. 

Chief Operating Officer

Salary: Competitive

Location: London, WC2E 9AB

About Our Client

Our client is a registered charity on a mission to become the UK’s leading neurodiversity employment model. They help young adults with learning disabilities and autism gain the skills and experience they need to secure sustainable jobs through their training café in Covent Garden and specialist employment programmes. While they continue to fundraise, their goal is to be as self-sustainable as possible. They achieve this by running their café, delivering events, supplying wholesale coffee, offering DEI workshops, and constantly seeking creative ways to raise awareness of their cause and diversify revenue streams.

Summary of the Position

The Chief Operating Officer (COO) will act as the CEO’s strategic partner and trusted deputy, leading both the charitable programmes (training, neuro-inclusion, and employment support) and the trading operations (café, events, wholesale coffee, and partnerships).

This role combines operational leadership with commercial acumen, ensuring excellent programme delivery while also driving business growth, increasing sales, and shaping a commercial strategy that supports our client’s long-term sustainability. The COO will oversee finance, compliance, people and culture, and organisational development, while also building partnerships and identifying new opportunities for business development and income diversification. By fostering a high-performing, values-led culture and strengthening their internal foundations, the COO enables the CEO to focus on external growth, partnerships, and brand leadership, ensuring the organisation continues to expand its impact while remaining financially resilient.

Ideal Candidate

They are seeking a senior leader who:

• Has experience at Director/COO/Deputy CEO level within a charity, social enterprise, or purpose-driven business.
• Is commercially minded, with proven experience in growing business, driving sales, shaping commercial strategy, securing partnerships, and spotting opportunities for business development.
• Can demonstrate a track record of managing multi-disciplinary teams and senior managers.
• Brings knowledge of charity governance, safeguarding, HR, and regulatory compliance.
• Has significant financial management experience across both charitable and trading activities.
• Can translate strategy into clear operational plans and deliver tangible results.
• Thinks laterally and creatively to diversify revenue streams and amplify impact.
• Understands fundraising models and income diversification, with an entrepreneurial mindset for sustainable growth.
• Is resilient, hard-working, emotionally intelligent, kind and empathetic, courageous, warm, purpose-driven, and a strategic leader.
• Is committed to equality, diversity, and inclusion, with experience embedding a values-led culture.

Benefits:

• One Friday off a month (in addition to 30 annual leave days)
• Flexible working arrangements (2 days per week working from home)
• Complimentary beverages at the Café
• Free staff lunch
• Organised social events with learners and staff
• DBS enhanced check provided
• Safeguarding vulnerable adults course provided
• Monthly work coach session for six months

Top Responsibilities

As COO, you will:

• Act as the CEO’s deputy, providing leadership continuity and ensuring the effective running of the organisation. 
• Lead and drive the day-to-day operations across both charitable programmes and commercial activities (café, events, wholesale coffee, and workshops), implementing our client’s strategy and ensuring organisational goals are met.
• Oversee all financial management, reserves, compliance, and risk across the organisation.
• Manage senior leaders and foster a positive, inclusive, and values-driven culture.
• Drive organisational growth by strengthening infrastructure, growing the team, diversifying income, and scaling impact.
• Build strong relationships with funders, employers, and stakeholders, while also bringing in potential partners to enhance both impact and sustainability, and ensuring CRM systems support engagement and growth.

Our Client’s Commitment

Our client is committed to diversity and inclusion in the workplace and encourages applications from all qualified candidates, regardless of background.