Registered service manager jobs

The People Department puts our people at the heart of service delivery. Our aim is to recruit, retain and invest in our people to be the best they can be and to support our leaders and managers to deliver outstanding palliative and end of life care services through their people. Our commitment to our staff and volunteers is to value and support them to do their jobs well.

Our organisational values are CORE to everything we do. We value equality, diversity and inclusion and we are working to ensure our leadership and workforce is representative and responsive to the communities we support.

Main duties of the job

Working as part of the Business Partnering team, the People Business Partner will build constructive working relationships with a portfolio of executive directors, senior and middle managers in support of the achievement of shared organisational objectives, partnering leaders and managers to turn their people plans into reality and address issues that may hinder performance and service delivery. Designing, implementing, and evaluating People (staff and volunteer) initiatives that support the Hospice’s strategic aims, and the ambition of the Hospice to move from being a ‘good’ to ‘great’ employer.

Working for your organisation

Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.

North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Research Officer

12-Month Fixed-Term - Part-time (up to 21 hours) - Hybrid (Full-time option of up to 35 hours over 6 months may also be considered)

For over 100 years, the Royal Society for the Prevention of Accidents has worked to create a safer society and prevent accidents which needlessly kill, injure and maim thousands of individuals each year.  We have grown into a unique and well-rounded safety charity with an increasing global influence necessary to drive change and strive towards our vision of an accident-free world. 

Are you a researcher looking to take your first step on the career ladder? Are you interested in or concerned by the impact of inequality at a global level? If so, one of the UK’s leading charities and a major global funder want to offer you the opportunity to launch your career by delivering a major research project into global inequality.

We are seeking an enthusiastic and detail-oriented individual to conduct advanced statistical modelling as part of a major research project at RoSPA, funded by the Lloyd’s Register Foundation whose World Risk Poll dataset will be analysed in this work. The project will assess the links between socioeconomic inequalities and workplace harms on a global scale. You will be central to designing, conducting and writing up this ground-breaking research project with the support of the wider policy team. An ability to conduct regression analyses on large datasets, work independently, design research programmes and manage your time effectively will be crucial for this role. 

This would be an ideal role for recent master’s or PhD graduates or someone completing a research degree, though we welcome candidates from all backgrounds.

Key responsibilities:

• To use advanced statistical skills (including regression analysis) and other research and writing skills to support the delivery on time and to the required standard of a report on global inequalities and workplace safety for the Lloyd’s Register Foundation Grant ‘How does inequality shape the risk of unintentional injury at work?’.
• To work with the Research Manager and Programme and Impact Manager to track and plan the delivery of this project, and to update them on progress
• To actively support the launch of the report, including through providing relevant internal stakeholders with insights into the findings and research process.
• To support the dissemination of these findings to a wide audience, including non-specialists.
• To support the wider Policy Directorate with occasional ad hoc research tasks and associated work.

Do you have…

Qualifications and experience:

• A postgraduate qualification in or involving a significant component on statistical methods for social sciences or public health (desirable)
• A good undergraduate degree in the above and excellent numerical literacy (essential)
• The ability to conduct regression analyses and other advanced statistical techniques (essential)
• Experience with carrying out research, including research design, literature review and writing up (essential)

Knowledge and skills:

• Ability to conduct regression analyses and design research programmes
• Strong attention to detail
• Effective communication skills, both written and verbal – including the ability to communicate complex technical findings to non-experts
• Excellent time management and prioritisation skills
• Ability to work effectively independently

If this is the case, we can offer you the following:

• Development: We proudly provide a supportive environment where you can thrive. By joining us, you will contribute to our mission of achieving life, free from serious accidental injury. We offer fantastic training and professional development opportunities to help advance your career. This includes annual appraisals, personal development plans, discounted RoSPA training courses, one-to-one management check-ins and a variety of reward and recognition initiatives.
• Salary sacrifice benefits: Our salary sacrifice benefits are designed to enhance your work-life balance. Take advantage of our pension scheme, holiday purchase options (up to 5 days), Bikes2Work initiative, car leasing scheme and Workplace Nursery scheme.
• Wellbeing: Your wellbeing matters to us. You'll have access to a fully confidential 24/7 GP line and a comprehensive Health Cash Plan which includes an Employee Assistance Programme and a range of retail, gym and spa discounts.
• Hybrid working/annual leave: We offer hybrid working arrangements, as well as 33 days of annual leave (including bank holidays) and time off during our December office shut down.  Plus, additional holiday based on length of service to recognise your commitment and dedication.
• Employee engagement: Enjoy a range of social activities such as escape rooms, drinks and dinners in the prestigious Edgbaston Village, coffee roulette with colleagues, a lunchtime walking group, free tickets to the Botanical gardens and employee quizzes. We also celebrate our Employee of the Month and our long service awards.
• General: Enjoy free refreshments, together with free parking and a private garden in our central Birmingham location and participate in interactive staff days that make work more fun and engaging. 

Join our dedicated team and play an essential role in a life-changing charitable mission. You can make a difference while you grow your career.

The Chief Operating Officer (COO) will be a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, safeguarding, compliance, finance, HR, and infrastructure. The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is:  THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.

This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day.

Are you a highly-organised, unflappable administrator with the ability to manage competing priorities in a timely manner? The Student Christian Movement is looking for someone to lead the administration function of our small but mighty charity.

Responsible to the CEO, you will work across the charity, acting as secretary to our board of Trustees, responsible for HR and payroll function, act as line manager to two administrators, and add to the sustainability of the organisation by writing and submitting robust trust funding applications.

SCM has six members of staff, all but one of whom are part time, and achieves a great deal. Supporting progressive Christian students and members across the country to put their faith into action, no two weeks are ever the same. We are a dynamic and energetic organisation, working to challenge injustice and exclusion, grow thoughtful disciples and create community.

Each SCM community is different, but students can expect to find a warm welcome as well as activities including bible study, prayer, campaigns and social action, talks, discussions, and socials. As a national movement we come together at regional and national events to learn more about our faith and spend time as a community. We take action on issues of social justice chosen by our members.

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.

Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.

Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506

At Stewardship, our mission is to activate joyful generosity — enabling Christians to support the causes they love, exactly when they need to. Our givers manage most of their finances through apps, and we believe their generosity should be just as intuitive. Our iOS Giving app has already seen strong engagement, and we are currently in the process of re-platforming it into React Native to support a more scalable and maintainable future.

We’re looking for an experienced Lead React Native Developer to take over from this re-platforming work and carry it forward — refining and extending the app, while also setting the direction for how we build future mobile apps. You’ll be the first dedicated React Native developer on the team, so the role offers both the autonomy to shape our mobile stack and the opportunity to grow into a leadership position as we expand the team.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

• Active membership of local church congregation.

• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We are seeking an organised, data-driven, and creative Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire supporters and grow income for Southampton Hospitals Charity. 

You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products. 

Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and maximise income from individual giving. 

Main Responsibilities: 

Campaign development and delivery 

• Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention. 

• Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content. 

• Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed. 

• Lead on campaign timelines and ensure activity is delivered on time and within budget. 

• Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications. 

• Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency. 

Supporter journeys & stewardship 

• Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations. 

• Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation. 

• Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience. 

• Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging. 

• Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors. 

Data & insight 

• Work with Database & Insights Officer to segment data, analyse results, and inform decision-making. 

• Regularly track and report on KPIs such as response rate, income, ROI, and donor retention. 

• Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns. 

• Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices. 

Collaboration & compliance 

• Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns. 

• Ensure all fundraising materials follow brand guidelines and ethical fundraising codes. 

• Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance. 

• Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave. 

Person Specification: 

Knowledge and experience 

• Experience working in the charity or healthcare sector 

• Familiarity with direct debit, regular giving or payroll giving programmes 

• Experience supporting or delivering multi-channel fundraising or direct marketing campaigns 

• Excellent copywriting and editing skills for fundraising appeals 

• Experience using CRM systems and data segmentation (Beacon preferred) 

• Ability to manage external suppliers, designers and/or printers 

• Understanding of GDPR, Fundraising Regulator guidance, and supporter consent 

• Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics) 

Skills, abilities, and behaviours 

• Strong written and verbal communication skills with excellent attention to detail 

• Ability to manage multiple projects with competing deadlines 

• Confident analysing and interpreting data to guide decisions 

• Strong organisational skills with a proactive, problem-solving approach 

• Ability to work independently and as part of a close-knit team 

• Comfortable working collaboratively across departments 

• Empathy and understanding of supporter motivations and behaviour 

• Commitment to the values and goals of Southampton Hospitals Charity 

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 11th August 2025.

The interviews will take place in Birmingham on Tuesday 19th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.

What you would do:

Oversight and day to day management of the organisational financial systems, including:

• Using Quick Books, spreadsheets to track expenses and company spending.
• Company payroll, tax and financial auditing.
• Keeping well-organised files and records of business financial activity.
• Archive of reports, receipts, and other financial evidence.
• Keeping financial databases up to date.
• Interacting with customers either on the phone or in person.
• Following up on business financial communications, billing, and ordering.
• Communicating with funders, suppliers and vendors.
• Company Invoicing.
• Using Quick Books, spreadsheets to track expenses and company spending.
• Collecting and inputting company data within the financial systems.
• Learning about the company's mission and available products/services.
• Assist with financial technical support.
• Acting as a personal assistant to the Director and/or board of LCC for financial matters.
• Giving feedback on finance efficiency and suggesting possible improvements.

Are you looking for a role where your skills and passion can truly make an impact? This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

We are seeking a Director of Finance to lead financial strategy to ensure long-term resilience, manage the finance team, deliver a high standard of financial governance, and provide effective support for our parishes. This role reports to the Chief Operating Officer.

As a key member of the Senior Leadership Team, you will provide expert financial guidance to the Bishop, Trustees, and diocesan leaders. You will oversee financial governance, treasury and investment management, risk assessment, and IT strategy, ensuring financial prudence while supporting the mission of the Church.

We are looking for a qualified accountant (ACA, ACCA, CIMA) with experience in complex organisations and, ideally, knowledge of the charity or not for profit sector. The successful candidate will have well-developed interpersonal skills, a track record of excellent attention to detail, and the ability to explain complex financial matters to non-finance audiences. A commitment to teamwork and supporting parishes is essential.

An understanding of Catholic Church teachings and values is crucial, as you will play a key role in aligning financial decisions with pastoral priorities.

This role will be working 37.5 hours per week, offering a competitive salary of £85,000 - £95,000 per annum.

Based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA, with regular travel across the Diocese to parishes and diocesan meetings, including the Channel Islands which may require overnight stays. Please note, for this role a full driving license and access to a vehicle will be required.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Role Purpose

The Director of Finance is a key member of the Senior Leadership Team, responsible for strategic financial leadership and ensuring the financial sustainability of the Diocese. This role encompasses treasury management, investment strategy, risk management, IT oversight, and long-term financial planning. It also involves leading and developing a resilient and professional finance team.

The Director of Finance must balance financial prudence with pastoral priorities, fostering trust with clergy, lay leaders, and stakeholders while driving financial and operational efficiencies.

Key Responsibilities

Strategic Financial Leadership

• Develop and implement a financial strategy aligned with the Diocese’s mission and long-term objectives.
• Provide financial analysis, forecasting, and risk management to support strategic decision-making.
• Ensure compliance with Canon Law, UK financial regulations, and charity law across all jurisdictions.
• Advise the Bishop, COO, Trustees, and key leaders on all aspects of financial management.
• Attend senior board and committee meetings presenting clear and insightful financial reports.

Treasury & Investment Management

• Oversee treasury operations, ensuring effective cash flow management and financial sustainability.
• Lead on investment strategy, working with the Investment Committee and external advisors to maximise ethical and responsible investment returns.
• Regularly review Restricted and Designated Funds to ensure compliance with Diocesan policies and procedures for such funds.

Leadership of the Finance Team

• Provide strong leadership, fostering a culture of excellence, accountability, and continuous improvement.
• Develop and mentor finance staff, ensuring they have the skills and support needed to succeed.
• Ensure the efficient operation of financial systems, budgeting, reporting, and internal controls.
• Promote collaboration across diocesan departments, ensuring effective financial stewardship at all levels.

Financial Oversight, Risk Management & Investigations

• Oversee fraud risk management, implementing robust controls to identify, prevent, and address financial irregularities, particularly in parish accounts.
• Develop and maintain a Financial Risk Register, identifying and mitigating key risks across the Diocese, including fraud, liquidity, compliance, and operational risks.
• Regularly review and update the Risk Register, ensuring risks are assessed, mitigated, and reported to senior leadership and trustees.
• Establish and implement risk management strategies, embedding a culture of financial accountability across the Diocese.
• Provide audit support and financial guidance to parishes, ensuring adherence to best practices and regulatory requirements.
• Lead the development of annual budgets, ensuring alignment with diocesan strategy and long-term financial sustainability.
• Develop and maintain long-term financial forecasts, assessing future income, expenditure, and funding requirements.
• Lead and manage complex financial investigations, ensuring transparency, accuracy, and compliance.

Financial Planning & Parish Support

• Provide strategic financial support to parishes, schools, and diocesan agencies, helping them develop long-term sustainability plans.
• Offer guidance on budgeting, financial controls, and fundraising strategies.
• Develop and implement financial training for clergy and parish finance teams to improve financial literacy and compliance.
• Operational & IT Leadership
• Lead the IT strategy, ensuring digital transformation aligns with financial and operational objectives.
• Work with IT providers to ensure cybersecurity, data protection, and technology governance.
• Embed and oversee financial systems and processes, driving efficiency through modern financial software and automation.

Payroll

• Lead the payroll function working closely with the HR manager to deliver a reliable and accurate service for employees. This will include the effective use of the designated payroll IT system.

Governance, Reporting & Compliance

• Ensure full compliance with accounting standards, charity law, and internal policies across all jurisdictions.
• Delivery of the Financial Annual Report and Accounts to agreed timescales.
• Develop and update key policies and procedures to ensure financial governance and accountability.
• Work closely with Trustees, external auditors, and regulatory bodies to maintain transparency and good governance.
• Implement robust internal financial controls to safeguard diocesan assets and mitigate risks.
• Develop a standard suite of financial reports to enable informed strategic and operational decision-making for the Board of Trustees and senior leaders.
• Timely production of monthly management accounts and cashflow analysis

Leadership & Stakeholder Engagement

• Act as a trusted advisor to the Bishop, clergy, Trustees, and Senior Leadership Team.
• Communicate complex financial information clearly and persuasively to both finance professionals and non-experts.
• Build strong relationships with internal and external stakeholders, ensuring financial decisions support the Diocese’s mission.

Other Duties

• Undertake any other reasonable duties required by line manager.

Director of Finance – Person Specification

Competence, Expertise and Knowledge:

Essential

• Degree-level education (or equivalent professional qualification/experience).
• A qualified accountant (ACA, ACCA, CIMA, or equivalent).
• Extensive financial leadership experience, ideally within charities, faith-based organisations, or complex institutions.
• Proven expertise in treasury and investment management, with experience in ethical investment strategies.
• Strong IT acumen, with experience in financial systems, digital transformation, and IT governance.
• Excellent leadership and people management skills, with experience leading and developing high-performing teams.
• Strong interpersonal and communication skills, with the ability to engage clergy, Trustees, and external stakeholders effectively.
• Confident public speaking and presentation skills, with the ability to deliver complex financial information in an engaging and accessible manner.
• Exceptional written communication skills, with the ability to produce high-quality financial reports and strategic documents.
• Knowledge of and commitment to the teachings, values, and mission of the Catholic Church.
• Strategic thinker, with the ability to balance financial discipline with pastoral priorities.
• A full, clean UK driving licence, with the ability to travel across the Diocese, including the Channel Islands.

Desirable

• Knowledge of Canon Law, charity governance, and ecclesiastical structures.
• Experience working in a faith-based or mission-driven organisation.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying. Please state ‘Director of Finance’ in your cover letter title.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

You will be notified should we wish to progress your application and invite you to an interview.

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)

Contract: Associate

Hours: Variable, according to demand for services/caseload and role in investigation

Salary: £25.25 per hour

Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.

The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.

The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.

Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Please note this is a rolling recruitment campaign

Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The role

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire 4 times a year for our mandatory All Staff Together days and twice a year for directorate days.

Join our team!

We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme, delivering evidence and insight across the whole range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of Crohn’s & Colitis UK. 

The role

This role requires translation of quantitative and qualitative data into clear, actionable insights and stories that can be communicated effectively to both technical and non-technical stakeholders across the charity. The role also includes supporting the Evidence & Insight (E&I) team with the collation of existing evidence,  working with external agencies and partners to support the delivery of targeted E&I projects, developing networks, and horizon scanning across the sector to keep up to date on E&I programmes. The post-holder will have key involvement in supporting the communication of the  E&I team’s work across the charity by developing and coordinating a centralised resource for up-to-date reports, findings, and statistics.  The post holder will also contribute strategically to Evidence & Insight operations and documentation.

About you

We are looking for someone with a proactive mindset, who has a creative approach to exploring data.Ideally you will have already had experience of working in the charity or non-profit sectors and have strong analytical and technical skills including an understanding of CRM systems, conducting statistical analysis such as regression and hypothesis testing and be proficient in data management and manipulation using tools such as Excel, SQL, Power BI, SPSS, R or similar.  You will be adept at working collaboratively with team members and external stakeholders to support the delivery of targeted projects and be comfortable working in a fast paced environment with shifting priorities.

Download the Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. The charity meets four times a year at its office in Hatfield for our mandatory ‘All Staff Together’ days. We also have 2 in person Directorate days a year and occasional team 'away days'. 

What we can offer you:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We are seeking an experienced and dedicated Team Leader based in the London and the South East to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The London and South East area covers London, Surrey, Kent, East & West Sussex. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.

Interviews will take place in person at our Singer Street offices on Thursday 28th August. To support this, we will cover travel expenses to the interview.

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, parental leave payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.

As a Homicide Team Leader, you will:

• Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
• Capture and analyse data to ensure outcome-based and evidenced work.
• Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
• Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
• Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
• Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
• Oversee recruitment, training, performance management, and ongoing support for team members.
• Promote access to services through referrals and partnerships with local organisations.
• Facilitate regular team meetings, share feedback, and ensure effective communication channels.
• Adhere to data protection legislation, confidentiality policies, and organisational procedures.

About You:

Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.

You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.

You will need:

• Knowledge of the criminal justice system and its impact on victims and witnesses.
• Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
• Awareness of confidentiality and safe working practices, including data protection.
• Experience in customer-focused, challenging environments.
• Crisis management and support experience.
• Strong communication and negotiation skills.
• Ability to work independently and manage multiple tasks.
• Problem-solving and data analysis skills.
• Proficiency in using software like Word, Excel, and Case Management systems

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia, or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role, please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered and started an application, then we will contact you to advise of the amended closing date wherever possible.

Age UK is hiring a Team Leader to join our National Advice Line!

We are still in a cost-of-living crisis and too many older people in the UK are in desperate need of advice and support. As a Team Leader, you will be playing an important role in this vital service; managing a team of Contact Centre advisors dedicated to providing a high-quality service to those in later life. You will be responsible for the delivery of a professional Information and Advice Line service supporting older people, via telephone, email, webchat and letter. Ensuring the team's development, motivation and performance is in line with the Charity's objectives, you will provide effective and swift response to requests for help and support from advisors on shift.

If you are passionate about developing a team, providing an excellent customer service, and want to make a measurable difference to the lives of older people, this may be the role for you.

This role offers hybrid working between home and our offices in either Ashburton or Blackpool. A robust home broadband connection is essential. The team work from the office at least 1 day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.

The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Experience with computer-based systems including Microsoft. A, I, T

Skills and knowledge

* Excellent time-management, planning and organisational skills. I

* Ability to deliver high quality training, clearly and concisely. I

* Highly accurate and having attention to detail. A, I, T

* Excellent literacy and numeracy skills. A, T

* Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I

* Excellent communication skills. A, I, T

Personal attributes

* Commitment to providing a high-quality customer service and equal opportunities. A, I

* Ability to support, supervise and lead staff. I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Previous experience of working in a Contact Centre type environment. A, I

* Previous experience of supervising and leading staff. A, I

Skills and knowledge

* Knowledge of issues affecting older people e.g. the health system, social care. A, I

Personal attributes

* Ability to work under pressure. I

What we offer in return:

· Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

· Excellent pension scheme, life assurance, health cashback plan and EAP

· Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan

· Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free

· Blue Light Card Scheme

· You Did It Awards – recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

The vacancy

We are seeking to appoint one lay member to sit on our GOC Council.

About the GOC

We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct.  For more information about us please visit our website:optical. org.

About the Council

The role of Council is to lead on the GOC’s mission to protect the public by upholding high standards in eye care services.  The Council is composed of six lay members (including the Chair) and six registrant members (i.e. registered optometrists and dispensing opticians).  At least one member of the Council must work wholly or mainly in each of England, Northern Ireland, Scotland and Wales.  One Council member acts as a Senior Council Member whose role is to carry out the Chair’s appraisal as well as provide a sounding board for the Chair and serve as an intermediary for Council members, Executive and stakeholders as necessary. 

The successful candidate will contribute to Council by exercising oversight, ensuring effective corporate governance, and making high-level policy decisions. They will be able to operate strategically and impartially; listen, communicate, and influence effectively; exercise judgment; and inspire confidence and support amongst our stakeholders. 

Remuneration and time commitment

Council members are remunerated in accordance with our member fees policy (£13,962 per annum plus reasonable travel and subsistence expenses).  The member fee includes time for reading and preparation.

The appointed member will be expected to commit approximately 2-3 days per month.  Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices at Level 29, One Canada Square, London, E14 5AA. There are occasional online catch-up meetings - these are currently scheduled on a Tuesday evening every 6-8 weeks, from 5.30pm – 6.30pm.

How to apply:

Please email the the following to appointment@optical. org

· your CV outlining your employment history, any relevant voluntary work, public service or other experience; together with any relevant professional, academic or vocational qualifications;

· the application form, stating how your experience matches the criteria for the vacancy you are applying for; and

· complete the EDI monitoring form linked in the candidate pack (this is an online form and does not need to be included in the email with your CV and application form).

APPLICATION DEADLINE:  midnight on Sunday 10 August 2025.

Online interviews will be held on between Wednesday 15 and Thursday 16 October 2025.

If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours. 

We welcome applications from individuals who are disabled and from diverse ethnic backgrounds as these are currently under-represented on our council and committees.

We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.