Relationship development manager jobs in london

Applicants must be located within 2 hours travelling distance of Cambridge City. 

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:

Service Design & Delivery 

• Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme

• Develop and refine service model, workflows, triage criteria, and beneficiary journeys 

• Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up 

• Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback 

• Manage your own caseload alongside Programme Head responsibilities. 

Team Leadership & Development 

• Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand) 

• Provide coaching, oversight, and reflective practice opportunities for squad members 

• Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth 

• Lead START Programme Daily Huddles 

Collaboration & Partnership 

• Build strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

• Become the charity’s expert on navigating entitlements for the bereaved community. 

• Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals 

• Support the Head of Service in forming partnerships that enhance START’s offer 

Monitoring & Evaluation 

• Track and report on beneficiary engagement, support outcomes, and follow-up actions 

• Use insights, working with the Head of Research & Impact, to adapt and improve the service over time 

• Ensure CRM records are complete, accurate, and used to inform delivery decisions 

Contribution to Charity-Wide Goals 

• Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

• Act as a representative of Scotty’s at sector events or external meetings where appropriate 

• Support content development by sharing anonymised stories, insights, and themes 

The 30-day goals for this role are:

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases. 
• Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme. 

The 60-day goals for this role are:

• Scoped and met with key stakeholders. 

• Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.

• Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme. 

• With the Head of Service, supported the design of a light CRM for initial use in START casework.

• Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.

• Drafted a training plan for new START caseworkers. 

The 90-day goals for this role are:

• Launched the new START Programme.

• Built strong partner networks for any needed referrals or information gathering to support casework.

• Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc). 

About You:

Must-Have

Experience in service delivery, casework, or personalised support services 

Ability to lead a new programme from concept to delivery 

Strong team leadership and relationship-building skills 

Excellent organisational and communication skills 

Nice-to-Have 

Familiarity with military family life or bereavement support 

Background in adult mental health, social care or wellbeing services 

Experience in service co-design with users or lived experience groups 

Safeguarding knowledge or training 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.

Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting an In Work Employment Support Specialist to join our In Work Service based in Tower Hamlets. This role focuses on supporting people to remain in employment and supporting employers to retain staff who are experiencing mental health challenges.

What you’ll be doing

If you were working with us, you would manage a caseload of clients who are currently in work and have mental health support needs. Your role would focus on helping people remain in their jobs, build confidence at work, and address challenges early before they escalate.

You would work directly with employees to understand their needs, strengths, and workplace challenges. Where appropriate, you would engage with employers to explore reasonable adjustments, communication strategies, and practical solutions that support retention. This requires confidence, professionalism, and a solution-focused approach when working with both individuals and organisations.

In cases where a return to the current role or employer is not possible, you would support clients to explore alternative outcomes. This may include securing alternative employment or working towards a settlement agreement in a supportive and informed way.

You would deliver support using a person-centred and strengths-based approach, while maintaining accurate records and working to agreed outcomes. You would also collaborate with referring teams and other professionals to ensure coordinated, client-led support.

The role is part-time, working 21 hours per week, including one late evening to ensure accessibility for people who cannot meet during working hours. You would be based in Tower Hamlets two days per week, attend meetings with employers across London, and have the option to work from home one days per week.

What you’ll need

Experience of in-work or retention support is not required. However, we are looking for someone who has:

• Experience in employment support or a related role.

• A strong interest in mental health and its impact in the workplace.

• Confidence engaging with employers and discussing sensitive workplace issues.

• Excellent communication and organisation skills, with the ability to manage a caseload effectively.

• A genuine desire to help people stay in work and support employers to retain staff.

We welcome applications from people with lived experience of mental health, either personally or through a close contact. Full training will be provided.

What we offer beyond your salary

• 30 days annual leave plus paid public holidays (FTE)

• Employer pension contribution of 6%

• Flexible hybrid working arrangements

• Wellbeing Hour every fortnight (FTE) for activities that support your wellbeing

• Training and ongoing professional support

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next

Before you apply, please note the following:

• We actively recruit and carefully review all applications. We only progress candidates who provide meaningful answers to the screening questions.

• Due to rapid service expansion, we have onboarded 20 external hires in the last six months.

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.

If you are ready to help us build a service that supports people maintain meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.

Start your application today and take the next step in a rewarding career.

Job Title: Housing Lead

Location: Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.

About the Role

This is an exciting opportunity to join a new community based service supporting offenders as they transition from prison back into the community; rather than a custodial setting, where residents are able to go out into the community depending on their licence restrictions. As our Housing Lead, you play a vital role in supporting residents futures by working closely with housing stakeholders and residents to create tailored, effective move on plans. You help ensure people have the right tools, support and opportunities to rebuild their lives, reconnect with the community and move forward with confidence in their rehabilitation journey.

Some Key Responsibilities include:

• Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents
• Work with the wider team to support residents with their long term needs
• Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes
• Provide regular reports and updates
• Manage current resident tenancies, ensuring timely rent payment
• Support with property and building management and maintenance including scheduling repairs

About You

We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Employee Relations Adviser x2
Reference: NOV20255778
Location: Flexible in UK
Duration: Fixed Term until the 31st of March, 2027
Hours:

• Role 1: 0.8 FTE (30 hours per week)
• Role 2: 0.6 FTE (22.5 hours per week)

Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

About the Roles

This is a rare opportunity to put your HR skills into practice within a dynamic and agile environment that has fully embraced flexible and hybrid working. You will also enjoy the added satisfaction of helping us create a world richer in nature for future generations.

As an Employee Relations Adviser, you will provide advice and guidance to managers on a wide range of HR issues, including performance management, conduct, absence, capability, grievance, and structural changes. You will support named business areas, enabling you to build strong working relationships and gain a clear understanding of business demands and pressures.

Collaboration is central to the role: you will work closely with colleagues within the ERA team, as well as with Resourcing, People Business Partners, Finance, Safeguarding and HR Admin teams.

Essential Skills and Criteria:

• Solutions-focused approach, with the ability to adapt your style to suit varied situations and provide pragmatic, relevant advice and options to managers.
• Excellent communication skills, with experience coaching managers considered advantageous.
• CIPD Level 5 qualification, or working towards this, or equivalent knowledge gained through experience.
• Strong, up to date, knowledge of UK employment law.
• Proficiency in Office 365 and confidence in managing virtual meetings.
• Ability to facilitate and lead virtual HR meetings, ensuring discussions run smoothly and professionally.
• Ability to take accurate notes during HR meetings and maintain up-to-date case files and documentation throughout the life cycle of each case.
• Effective team-working skills, collaborating across multiple departments and building productive relationships in your assigned business areas.

Additional Information:

• You will be home based but may be dual located if you live near a suitable RSPB office.
• Some travel within the UK may be needed occasionally, but this is not regular.
• Both roles are Fixed-Term contracts until the 31st of March 2027, with slight variations in hours and area of influence.
• Role 1: 0.8 FTE (30 hours per week) - primarily supporting our Face-to-Face Membership Recruitment Teams
• Role 2: 0.6 FTE (22.5 hours per week)

Closing date: 23:59, Sunday 4th January 2026
Please note that we reserve the right to close before this date if suitable candidate is found, we encourage interested candidates to apply as soon as possible.
Interview date: We anticipate conducting interviews the week of Monday, the 19th of January, 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We recommend reading through the Candidate Information pack attached to the top of this advert.  Contact us to discuss any additional support you may need to complete your application.

No agencies please.

We are looking for a Global Events Manager (Fundraising), to develop and lead a Global Events Strategy for all fundraising-related events including Philanthropy, Mid-Level and Legacy, as well as involvement in wider organisational events, to engage and inspire mid-level and major donors and funders.

This role focuses on high-value donor engagement, rather than mass participation fundraising. You will lead events such as major gift donor receptions, mid-level donor gatherings, legacy supporter events, and occasional internal team away days.

This is a Surrey based Hybrid role with 2 days a week in the office.

The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive, with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Event Strategy, Planning & Execution Take primary responsibility for coordinating and delivering innovative fundraising events, including in-person and virtual events, that engage and inspire mid-level and major donors globally.

Donor Stewardship Cultivate and maintain strong relationships with mid-level and major donors, providing exceptional stewardship and personalised communication to increase giving through events.

Fundraising Strategy Develop creative event-based fundraising strategies to engage new donors and retain existing ones.

Collaboration Work closely with the Global Fundraising and Communications teams to develop compelling event content and donor engagement strategies.

The Candidate
Proven track record in planning, coordinating, and delivering successful fundraising events, both virtual and in person, with a focus on donor engagement.

Experience in managing mid and major donor portfolios, including cultivation, stewardship, and soliciting gifts.

Experience in managing high-value events, such as gala dinners, donor receptions, and exclusive donor webinars.

Strong written and oral communication skills with the ability to create compelling content for event materials and donor communications.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 04th January 2026

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector.  We are looking for a surveyor with a proven track record in revenue generation and new business development who can work with a small team of dedicated professionals. 

ABOUT THE ETHICAL PROPERTY FOUNDATION

The Ethical Property Foundation (“EPF”) is unique: the UK’s only dedicated property advice charity for the voluntary sector. (Registered Charity number 1101812 in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation. 

Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures.

We are a small, dynamic, and enterprising not-for-profit. Our services comprise  free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy.  In 2023, we launched the voluntary sector’s first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation.

We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. 

 JOB DESCRIPTION

The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation’s Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility:

1. Developing the Affordable Consultancy  

The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include:  

· Identifying potential clients and proactively seeking opportunities to bid for work.

· Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs.

· Developing and maintaining relationships with key partners, including Lloyds Bank Foundation.

· Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes.

·  Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams.

· Ensuring EPF communication channels appropriately promote our services.

2. Management of Property Advice Team 

The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy:  

·  Developing and maintaining appropriate processes and templates for development and delivery of work.  Disseminating as necessary and ensuring processes followed by team members.

·  Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained.

· Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services.

· Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. 

· Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. 

· Delivering excellent customer care by coordinating the Foundation’s support to charities until their project is resolved.

· Supporting the team to ensure property materials for training and online guidance are accurate and appropriate.

3. Additional duties may include:  

· Representing the Foundation and presenting at external events.

· Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge.

· Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation.

· The Foundation requires all employees to work with due regard for the Foundation’s ethos and policies including health and safety, equality and the environment.  All our team must have DBS clearance.

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About the role

Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.

As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.

You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.

Role specifics

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

 An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Family Treatment Service (TFTS) is a respected, CQC-registered, not-for-profit mental health clinic based in Wimbledon Village. We provide compassionate, evidence-based care for individuals, couples, and families, with specialist services, and a growing multidisciplinary team.

As we enter an exciting new phase of growth, we are seeking a Managing Director to take over day-to-day leadership from our founding team. This is a rare opportunity to guide a well-established and values-driven service through transition—maintaining our clinical integrity while strengthening operational systems and ensuring long-term sustainability.

Key Responsibilities

• Lead the organisation through a structured transition period, working closely with the founders to preserve TFTS’s ethos and high standards of care.
• Oversee all business and operational functions, including HR, finance, governance, and compliance.
• Ensure full CQC and regulatory compliance, with strong governance and risk management.
• Develop and deliver a strategic plan for sustainable growth, innovation, and service development.
• Foster a positive, inclusive culture—supporting staff wellbeing, communication, and professional development.

About You

• Proven senior leadership experience in a CQC-registered healthcare, charity, or not-for-profit setting.
• Strong commercial and operational management skills with financial oversight experience.
• Excellent interpersonal and communication skills—able to lead with empathy during change.
• Strategic thinker with a track record of implementing operational improvements.
• (Desirable) Experience in mental health or family-centred services and leading organisational transformation.

Finance Business Partner

Contract: Permanent, Full-time, 35 hours per week

Location: London, UK

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 - 51,439 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This position sits within the UK Finance team, specifically within the Management Accounting team based in London. The Management Accounting team is responsible for providing robust reporting and analysis across the organisation, to ensure that WaterAid UK makes effective financial decisions and long term plans aligned with the 10 year strategy.

About the role 

As our Finance Business Partner you will regularly support and advise UK team leaders and senior managers to review financial aspects of their financial performance and plans, working closely with People, Finance & IT, Policy and Campaigns, and parts of the international programmes directorates. 

• Regularly advise UK team leaders and senior manager to review financial aspects of their operational plans.

• Continue to develop the systematic forecasting process for departments and ensure robust 3 year financial plans are implemented 

• Support strategic decision making on long term financial plans and modelling, supporting WAUKs 10 year strategy 

• Develop enhanced self-service reporting relevant at budget holder and department level that supports optimal decision-making 

• Create efficient finance processes that best deliver the needs of the organisation 

• Provide training and advice to build the financial management competencies of budget holders 

• Work closely with the wider finance and IS team on delivering the organisational priorities 

Requirements

To be successful, you will need: 

• Completed a professional accounting qualification (ACA, ACCA, CIMA, CIPFA). 

• Experience of formulating, overseeing and reporting on operational plans, including KPIs. 

• Demonstrable innovative ability; using data and insight to inform recommendations for improvements to products, processes or activities. 

• Proven experience of using insight and analysis to provide trends, inform and drive business decisions. 

• Keen interest in information systems, ability to learn new systems quickly. 

• Experience of accounting for restricted funds, preferably in an international organisation. 

• Adaptability to build effective working relationships with both finance and non-finance colleagues and work in a collaborative way. 

• Highly organised, with the ability to prioritise and co-ordinate multiple tasks and confident to work independently. 

• Excellent communication skills, both oral and written. 

Although not essential, we’d prefer you to have: 

• Working knowledge of a budgeting and forecasting system. 

• Experience of using Power BI. 

• Working knowledge of SUN Vision Excel, or a similar multi-dimensional accounting system.
• Knowledge of donor reporting requirements /experience of reporting to donors. 
• Knowledge of development issues and the sector. 

Closing date: Applications close 12:00 PM UK time on 9th January 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV

• Why are you interested in applying for this role, and what relevant experience do you have?
• What do you know about WaterAid and why do you want to work with us?

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays) 

• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybrid working arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Give as you Earn’ charitable giving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. 

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. 

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability and is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients going forward.

This is both an internal and external-facing role, focused on recruiting volunteers and developing initiatives that will streamline how we recruit and welcome new volunteers into our network of branches.

We are seeking an experienced volunteering officer, who has a strong background in both volunteer recruitment and project delivery. Experience in being part of a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills and have a positive ‘can-do’ attitude.

As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy that has already been prepared for you, you will work closely with our Volunteer Administration Officer and our Operations Manager to help REMAP support our branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 1/2 nights away for year-round events.

Working Hours: 22 hrs (pattern to be discussed)

Salary: 13,400 - £15,000 (actual salary), dependent on experience

Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process.

Closing date for Applications: 12th January 2026.

Interviews: Interviews for the role will be held on the week commencing 19th January 2026.

If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.

GoodGym brings people together to get fit by doing good — supporting older people, strengthening communities, and creating meaningful social connection. Behind every completed GoodGym task is a committed Operations Support Team working to make sure things run smoothly, safely and with heart.

We’re looking for an Operations Support Team Manager to lead this brilliant group. This is a role at the centre of GoodGym’s work with older people: the team you’ll be managing ensures thousands of tasks happen each year, connecting GoodGymers with people who need practical help or companionship. If you’re energised by problem-solving, motivated by purpose, and excited about building and supporting high-performing teams, you’ll thrive here.

This is an opportunity to shape how GoodGym completes our work with older people. You’ll improve systems, and guide a team that is deeply passionate about the difference their work makes. You’ll be part of a collaborative and mission-driven organisation.

OPERATIONS SUPPORT TEAM MANAGER

Team: Operations Support Team
Reporting to: Head of Operations

Location: Hybrid including Tues - Thurs based in our London office

Salary band: £28,078 - £34,318

Application closing date: 23:59 on 11/01/26

Please note the starting salary will be between the start and middle of the band.

Job overview:

Managing the day-to-day running of the Operations Support Team and increasing the number of GoodGymers completing Missions and Social Visits.
 

 Job Purpose 

• Manage the day-to-day running of Missions and Social Visits

• Manage the delivery of the Older People Operations business plan objectives

• Line manage the operations support team

• Contribute to the strategy of work supporting older people and identify opportunities for improvement

• Motivate operations support team to achieve agreed goals

• Identify areas in need of improvement and feeding back to the tech team. 

• Ensure adherence to the structures, systems and procedures to support volunteers, older people and referral partners in line with the aims of the organisation. 

Performance will be measured on:

• Achievement of team goals

• Smooth management of team

• Feedback from GoodGymers older people
   

Primary Responsibilities

Delivery management

• Manage the delivery of Missions and Social Visits

• Ensure prompt and accurate listing and confirmation of tasks

• Support Ops Support Team to undertake regular monitoring calls and ending pairings 

• Work to maintain balance of referrals and verified GoodGymers

• Monitor agreed performance indicators on older people work and motivate the team to achieve these and improve efficiency

• Oversee mission volunteer verification processes, reporting any concerns to the CEO in a timely manner

Safeguarding

• Be the designated Safeguarding Lead for GoodGym

• Manage and escalate any safeguarding matters arising in line with GoodGym’s Safeguarding Adults policy

• Manage and update GoodGym Safeguarding policies and processes for older people and GoodGymers

• Produce Annual Safeguarding report for Trustees

Referrals for older people

• Provide practical support to referrers where necessary

• Attend external meetings to support these partnerships as required

• Working with Head of Operations to grow and improve referrals for older people

• Feedback to Head of Operations on impact of work

Communications

• Supporting communications team with ideas for case studies, ensure testimonials are regularly updated

• Ensure Operations Support Team’s communication with GoodGymers is appropriate, adequate and ensure GoodGymers feel supported, in line with GoodGym’s ethos 

Reporting:

• Contribute information to reports for funders and funding applications 

• Report on progress to the staff team and trustees 

Management

• Line manage Operations Support Coordinators 

• Manage process of recruiting and supporting Operations volunteers

• Provision of regular support and supervision to the above, identifying and responding to training and development needs 

• Support the recruitment of and be responsible for the induction and training of new Older People Operations Coordinators 

• Provide information and support to staff in the wider central team in order to optimise GoodGym’s work with older people as required

Other Responsibilities

• Review and interpret feedback from older people, GoodGymers and third parties as well as data and flag concerns, operation-critical improvements

• Representing the Operations Support Team at organisation wide meetings

• Leading regular team meetings

• Ensure that information pertaining to older people, coordinators is up to date and is shared, recorded and stored in line with GoodGym’s confidentiality, information sharing and data protection policies.

• Maintain up to date knowledge of legislation, guidance and best practice in the sector

Working relationships

• Line management of Operations Support Coordinators 

• Management of Operations volunteers

• Reporting to Head of Operations

HOW TO APPLY

Please apply on our company website

GoodGym uses forms to ensure that our recruitment process is fair. Please follow the instructions at the top of the form and include as much information as possible. We want to hear how great a fit you are for the role and why you want to work with us. 

Help recruit the volunteers who bring free, life-changing surgery to thousands across sub-Saharan Africa.
If you’re energised by people, purpose and global impact, this role will light you up.

Mercy Ships UK is entering an exciting new chapter. With a growing supporter community, two state-of-the-art hospital ships, and ambitious plans for the next five years, we are expanding our recruitment capacity, and we’re looking for a talented, proactive Recruitment & Development Officer to help drive this vision forward.

This is not a standard recruitment role. You’ll be joining a mission that transforms lives every single day. We recruit over 400 skilled volunteer professionals each year; from surgeons and nurses, to engineers, teachers and maritime specialists, all serving on the Global Mercy and Africa Mercy, the world’s largest charitable hospital ships. Their work brings hope and healing to people who would otherwise have no access to safe surgery.

What you’ll be doing

You’ll support the Lead Recruiter by identifying, engaging and nurturing prospective volunteers, helping match the right people to the right opportunities at the right time. You’ll grow and maintain our Talent Community, build new partnerships, and engage with networks across the UK and beyond. One day you may be sourcing candidates online, another you may be connecting with training institutions, hosting webinars, or representing Mercy Ships at events.

This role combines relationship-building, recruitment, communication and creative outreach; perfect for someone who enjoys a varied, people-centred workload with real purpose behind it.

What you’ll bring

We’re looking for someone who thrives on connection, communicates brilliantly, and can balance multiple priorities with warmth, clarity, and calm. Experience in recruitment, talent sourcing, or community engagement is ideal. An understanding of the charity sector or Christian audiences is helpful, but your attitude, integrity and passion for serving others will matter most.

Why join Mercy Ships UK?

Because your work will directly support surgeries, training, and long-term healthcare strengthening in some of the world’s most underserved nations. You’ll join a collaborative, values-driven team, with opportunities to travel, attend international summits, and contribute to a global mission that has transformed more than 2.88 million lives.

Key details

• Salary: £30,000 – £35,000 DOE

• Location: Stevenage (Hybrid – minimum 2 days/month in office)

• Hours: Full-time, Permanent

• Benefits: 25 days annual leave (plus bank holidays, increasing with service), up to 7% employer pension contribution, training/travel loans, free onsite parking.

If you’re hungry for meaningful work, excited to build relationships, and driven to help others step into life-changing opportunities, we’d love to hear from you.

Apply today and help us bring hope, healing, and transformation to those who need it most.