Relationship management jobs
About you:
We’re looking for a driven and detail focused professional to join our Housing Services Team as a Senior Housing and Income Officer. In this pivotal role, you’ll help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter futures. Working closely with our Housing Services and Supported Accommodation teams, you’ll combine practical problem solving with empathy and determination to make sure every client has the best chance to thrive.
You’ll take ownership of rent income management - overseeing complex accounts, tackling arrears, approving adjustments, and managing legal actions with precision and care. You’ll spot risks early, keep everything running to time, and ensure our policies are followed to the letter. Alongside this, you’ll share your knowledge with frontline teams, providing guidance, training and benefit updates that empower others to achieve consistent, high-quality rent collection.
This is a role where your expertise and tenacity will have real impact - strengthening financial stability, supporting lasting change for clients, and shaping the future of how we deliver housing services. It’s also a chance to build a meaningful career at Single Homeless Project (SHP), developing your professional skills in an organisation that values ambition, compassion and innovation in equal measure.
We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.
The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.
About you:
- You’ll be someone with proven experience managing rent accounts and maximising income across a busy caseload.
- You understand the welfare benefits system and know how to help clients access the right support.
- You have solid knowledge of housing management - from tenancy and health & safety to managing evictions.
- You’re confident dealing with repairs, complaints, and anti-social behaviour in a fair and timely way.
- You take pride in supporting clients to sustain their tenancies and build financial stability.
- You work well with others - building strong relationships with colleagues and external partners to get the best results.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 9th November 2025 at Midnight
Interview dates: Thursday 20th and Friday 21st November 2025 at SHP Head Office in Kings Cross
*Candidates will need to be available, to interview on this day.
This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use, criminal justice systems and hepatitis C to support others . We are now recruiting for a new and exciting role to join our Cardiff & Vale of Glamorgan team.
As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Cardiff and the Vale of Glamorgan.
We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
About the role
Beat is recruiting a Helpline Advisor to support the team in responding to the significant demand from those affected by eating disorders. Beat are receiving more contacts than ever before, this is an opportunity to make a difference to the lives of each and every person that gets in touch, this includes sufferers, family, friends, supporters and more. Working as part of the Helpline team, the Helpline Advisor’s role is to ensure that incoming contacts from our beneficiaries receive high quality, timely support when they need it.
We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.
Submitting an application
Completed application forms should be returned via the website page. The closing date for this position is Tuesday 28th October at 9am, however Beat has the right to close this position at any time, so please do submit your application early to avoid any disappointment. Shortlisted candidates will be invited to interview by close of business on Monday 3rd November.
Interviews will take place on Tuesday 11th November via Microsoft Teams.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.


The client requests no contact from agencies or media sales.
Job Title: Philanthropy Lead
Location: Hemel Hempstead (Charity Office), Watford & Hybrid where agreed
Salary: £37,000 FTE. DBS checks are required.
Job Type: 14 hours per week, permanent
About us:
Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.
Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.
We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.
About the role:
Playskill are looking for a Philanthropy Lead to grow our corporate and donor income. This is a vital role in securing sustainable funding to our therapy services and family programmes.
You will be responsible for:
- Building high value partnerships with High Net Worth individuals.
- Developing and introducing innovative corporate fundraising initiatives.
- Working with the Community and Events Manager to secure sponsorship and team participation for our flagship Golf Day and other events.
Skills and Experience Required:
· Minimum 2 years’ experience in a similar fundraising role.
· Proven ability to secure High Net Work donations
· Excellent relationship building and stewardship
· Experience using a fundraising database
· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection
· Confident IT use, including Microsoft Office
· Strong communication, empathy, numeracy, and administrative skills
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Deadline for applications: 31st October
Interview date: TBC
Interview location: Hemel Hempstead
The client requests no contact from agencies or media sales.
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Guided by universal values of Humanity, Solidarity, Community, Charity and the Common Good, the Charity is strengthening its community fundraising to deepen impact nationwide. The team is now looking to appoint a Community Fundraising Lead, and Prospectus is leading the search.
Community Fundraising Lead - retention
Part time, 21 hours per week over 3 days
Hybrid - Midlands base with frequent travel to supporter locations (Home Counties/Midlands); occasional travel to Leamington Spa Head Office
£28,000-£34,000 per annum (FTE)
The Community Fundraising Lead will provide hands-on support and guidance to individuals and small volunteer groups across multiple regions, many of whom have championed the Charity for decades. You'll honour their values while ensuring the Charity's updated mission and messages are communicated clearly and consistently. Working with Marketing and Income Generation, you'll collaborate on projects, develop leads, and maximise fundraising activities with a strong focus on retention and long-term engagement.
Reporting to the Head of Fundraising, you will build on established networks, including loyal volunteer communities and church partners, overseeing initiatives such as our Ambassador programme so supporters feel confident representing the charity and sharing updates on national campaigns and community activities. You'll steward relationships at all levels, from pilgrim trek fundraisers to local bake-sale organisers, equipping volunteers with the tools, resources and recognition they need to thrive.
The successful candidate will be an empathetic, proactive relationship-builder with experience of community or volunteer-led fundraising and supporter stewardship. You'll bring strong communication skills, confidence working across faith and community settings, and the organisational flair to juggle multiple projects while maintaining excellent supporter care and compliance. Alignment with the Charity's mission and values is essential.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An established national charity is seeking a Senior Finance Business Partner to join their Finance Business Partnering team at a pivotal time for the organisation. This is a newly shaped role designed to strengthen financial support for the charity’s fundraising and campaigning ambitions over the coming years.
The Role
You will play a central role in providing financial insight, analysis, and management across fundraising, communications, and advocacy activities. Acting as a strategic partner to senior leaders, you’ll ensure funds are used effectively to deliver long-term impact and growth.
You’ll help drive the organisation’s ambitious five-year plan to increase fundraising income and enhance its campaigning and influencing power – ensuring every pound raised contributes to a more inclusive future.
Key Responsibilities
- Partner with directorate teams to develop robust budgets and forecasts, supporting effective financial planning.
- Provide insightful financial reporting and analysis to help teams interpret performance and make informed decisions.
- Lead on complex income forecasting (including legacies), applying scenario analysis and risk assessment.
- Deliver financial modelling to inform investment and fundraising strategies.
- Ensure accurate management of restricted funds and compliance with external funder requirements.
- Contribute to continuous improvement of financial processes, including integration with a new Salesforce CRM system.
- Act as a key point of contact for external auditors and funders regarding fundraising financials.
- Maintain compliance with Charity SORP and relevant financial regulations.
- Manage and develop a Finance Business Partner team member, fostering growth and capability.
About You
You will be a qualified accountant (CIMA, ACA, ACCA or equivalent) with proven experience in finance business partnering, ideally within the charity or fundraising sector.
You’ll bring:
- Strong analytical and problem-solving skills, with the ability to communicate complex data clearly.
- Excellent stakeholder engagement and influencing abilities.
- A proactive, solutions-driven mindset with a focus on improving systems and processes.
- A genuine commitment to the mission of creating a more inclusive society.
Salary & Benefits
- Salary: £61,526 per annum
- Contract: Permanent, full-time
- Location: Flexible hybrid (possibility for remote working)
How to Apply
This role is being managed exclusively by Ivy Rock Partners. For more information or an informal discussion, please contact Madeleine Kind or Jake Morrow at Ivy Rock Partners.
Applications will be reviewed on a rolling basis, with interviews commencing once suitable candidates are identified. Early applications are encouraged.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The role of the Events team within Alpha International is to oversee the organising of Leadership Conference (LC) in-person, any events around Leadership Conference (including Donor events, Wednesday CEF event, Alpha Staff day, regional satellite events) and London-based Alpha events across the year (such as Alpha Collective and Experience Alpha).
This role is responsible for managing health and safety across the HTB sites, catering (crew, bloom café, Brompton road food vans and green rooms), internal deliveries and LC app, along with other LC related tasks.
The Key Responsibilities
Logistical arrangements:
o Development and execution of the events Day Plan. This is a minute-by-minute detailed plan that holds all the information of what will take place at the event
o Gathering technical and logistical requirements from speakers, stream leaders and internal departments; then negotiating this with the IT, Production, Vergers and Volunteers Teams or with an external venue or AV suppliers
o Determining catering requirements and caterer management
o Hiring of any additional venues as required and HTB site logistics
o Attending site visits (for external venues that might be used)
o Hiring of any additional equipment required for the event
o Liaising with the Production, IT, Verger, Worship team and all other internal departments
o Ensuring any legal and insurance tasks are thought about and in place for the event taking place
o Creating floor plans for the vergers to use
o Liaising on interpretation needs are met including BSL
o Liaising regarding speakers and associated tasks including contracts, gifts and accommodation
o Liaising and implementing programme decisions
o Developing and implementing new floor plans and layouts at events
o Ensuring event Health and Safety has been implemented
o Delivery plans
o Any other event related task
Marketing and communications:
o Working closely with the marketing team on the marketing plan and budget
o Steer and monitor social media campaigns, alongside internal creative services teams
o Ensuring all GDPR protocols are followed – keeping the login access tracker up to date
o Overseeing LC app contract and content
o Delegate collateral e.g. packing tote bags
Staffing:
o Volunteer recruitment working closely with the Alpha leadership on this
o Communication with HTB staff as to their specific roles and responsibilities & conducting staff briefings
o Building working relationships with volunteers and team when onsite
Registration and Ticketing:
o Oversight of the busy Leadership Conference inbox for guest queries
o Creating booking system for taking in person events registrations using an online event platform
o Ensuring the Alpha leadership gets regular booking reports
o Oversight of IT equipment owned by team
o Granting access to systems
Safeguarding
o Linking in with the Safeguarding Lead if any safeguarding issues come up in the inboxes or at the event
Debrief
o Debrief to be done for different areas involved in
Leadership Conference Week Responsibilities
o Taking a lead role on several key packages assigned to this role
o Create and maintain comprehensive event documentation
o Writing papers on the different areas for senior management to review as and when is required
o Stay within the budget allocated and make adjustments to event constraints based on financial situation. Looking for ways to save money on all areas you look after
o Developing and implementing new and improved processes
o Holding the Alpha standard on communication in everything we do or send before, during or after the event
o Attend senior leadership meetings to provide updates as an when is required on your different areas
o Managing admin across the event, dealing with sign off, budgets and compiling post event reporting – to take learnings for next years event
o Looking at ways to improve LC year on year by researching competitor events and market knowledge
o Any other event related tasks to support Head of Events
Helping on the day at CEF events across the year (such as Alpha Collective, Experience Alpha, Rising Generation).
The Right Candidate
• Committed to the vision of HTB and Alpha
• Large event management experience
• Hard worker that can handle high pressure and workload in the lead up to a large event
• Able to juggle large and varied work load
• Tactful and diplomatic
• Flexibility in working hours in the lead up to the event due to trainings, event set up, event days and pack down
• Providing leadership to the people who report to you, including motivating team members to achieve their goals and responsibilities within the event. Providing guidance, mentorship, and support to other team members, creating a positive and productive work environment
• Excellent attention to detail and strategic thinker
• Strong operational and administrative background
• Self-starter, able to work on own initiative and with minimal supervision, with a sense of urgency and enthusiasm
• Strong project management experience
• Excellent analytical, problem-solving, decision-making and resource management capabilities
The client requests no contact from agencies or media sales.
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract type: 12 Month fixed term contract - maternity cover
Hours: Full time: 37.5 hours or part time considered (minimum 30 hours per week)
Salary: £34,000 - £37,500 FTE depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Sunday 16 November 2025
Preliminary telephone interviews will be held week commencing 17 November 2025
Interviews will be held, in person at our Peterborough office week commencing 24 November 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
The special events manager is responsible for the leadership, development and delivery of the Special Events portfolio including income generating and stewardship events. The special events manger will work closely with senior stakeholders, internally and externally, to deliver high quality and high value events, including gala dinners, engagement events, online auctions, virtual events and a golf day. The role will manage all aspects of events from concept to completion. The role looks after high value event relationships, including an event committee, and implementing a strategic plan to deliver and grow unrestricted income for our Transforming Treatments campaign and beyond.
You will have experience of project management and creation of high calibre income generating events, including gala dinners and be used to managing events from concept to delivery, including oversight of the project budget and expenditure. In addition, you will be able to manage all event operations on the day with the ability to confidently coordinate, lead and direct teams of staff and volunteers.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Events Manager, Fundraising Events Manager, Corporate Events Manager, Events Coordinator, Charity Events Manager, Senior Events Officer, Events and Fundraising Manager, Community Events Manager, Gala Events Manager, Event Project Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-224 701
Stour Health and Wellbeing Partnership (SHWP) is seeking to appoint a part time Community Builder to work with residents and stakeholders in the more rural Stour areas to foster partnership working, connect and strengthen local communities and to reduce social and rural isolation. By really listening to local people, the post holder will help local communities to identify the challenges faced and what residents want and support them in creating new initiatives or enhancing existing ones to meet these needs. The aim is to improve links between services, existing groups, new initiatives and the community to increase community health and wellbeing. We are looking to appoint a skilled relationship builder with strong interpersonal skills and an understanding of rural challenges to connect, coordinate and support initiatives. Experience of managing projects and measuring their impact is desirable.
The Stour Health and Wellbeing Partnership is a community led partnership set up to support residents in Shipston and the neighbouring villages



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll hold a small caseload of families while also supporting the smooth running of our service—helping to coordinate hospital visits, review caseloads, and ensure families get the right help at the right time. You’ll play a key role in building strong relationships with hospital teams, supporting service development, and deputising for the Family Support Manager.
This role covers management of our caseload of families across London and Surrey, supporting families linked to our hospital partnerships including Kingston, Royal Marsden, St George’s, Epsom, St Peter’s and Royal Surrey—with the Evelina Children’s Hospital joining in the future.
Role overview
Leadership & Team Support
· Manage a team of Family Support Workers.
· Oversee caseloads and conduct monthly reviews.
· Ensure regular hospital visits are co-ordinated and met as planned, adjusting in line with need.
· Support the allocation of referrals across the team to make sure families receive timely and appropriate support.
· Contribute to the recruitment, supervision, and development of Family Support Workers.
· Deputise for the Family Support Manager when needed, including leading team meetings and taking minutes.
· Participate in the weekend on-call rota.
Family Support Delivery
· Hold a small caseload, providing empathetic, non-judgemental emotional and practical, needs-led, support.
· Plan and attend family events, working with external suppliers where needed.
· Provide regular visits to nominated hospitals and ensure families are linked in with appropriate services.
· Participate in multidisciplinary meetings, safeguarding boards, and service planning discussions.
Hospital & Community Partnerships
· Build and maintain strong working relationships with hospital teams and community partners.
· Maintain regular contact with paediatric teams to share patient updates and identify new needs.
· Deliver presentations and training to raise awareness of Momentum.
· Identify new partnership and referral opportunities in clinical and community settings.
· Support the transition of hospital services from the Royal Marsden to Evelina London Children’s Hospital.
Service Monitoring & Development
· Support the Family Support Manager in delivering service outcomes and contributing to operational planning.
· Assist in monitoring budgets and ensuring services align with the operational plan.
· Maintain accurate and timely records to support reporting requirements.
· Provide case studies and updates to support fundraising and communications.
Organisational Contribution
- Deputy Designated Safeguarding Lead
- Attend relevant training and family support events (including evenings/weekends).
- Provide insights and case studies to support fundraising and communications.
- Attend occasional family events and community activities.
- Champion Momentum’s values and safeguarding standards in all areas of work.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a national charity to recruit for a Community Manager – South East Coast in order to connect with volunteers, supporters, and the public to deliver critical income and engagement.
You will be the face of the charity in your region, ensuring that every supporter, volunteer, donor, and member of the public feels connected, inspired, and valued. You'll lead with energy, empathy, and purpose, ensuring our charity is the most loved and best supported in your area.
As a Community Manager you will:
- Deliver income and engagement targets by building strong local relationships.
- Inspire and lead volunteers, focusing their efforts where they have the greatest impact.
- Spend 80% of your time in the community, supporting events, partnerships, and outreach.
- Collaborate with specialist teams across fundraising, marketing, retail, legacy giving, and more.
- Recruit and manage volunteers to strengthen local impact.
- Create unforgettable supporter experiences that encourage long term loyalty and advocacy.
- Promote a positive safety culture and lead by example.
- Manage your budget and deliver initiatives efficiently and effectively.
To be successful, you must have experience:
- Proven experience in fundraising, community engagement or supporter relations.
- Strong track record of delivering targets and driving results.
- Excellent communication and active listening skills.
- Experience leading or supporting volunteers in a collaborative setting.
- High emotional intelligence and a creative, solutions focused mindset.
- Flexibility to work evenings and weekends as needed.
Salary: £34,893- £41,050
Location: Remote, you need to be based in South East Coast
Contract: Contract up to 23 months
Closing date: 2nd November
Interview:10th November
Recruitment process: Cv to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About the role
We’re searching for a Regular Giving and Legacy Giving Manager to oversee a sector-leading, multi-channel appeal programme to increase numbers of gifts and donors to the University. Following the launch of Imperial’s bold and ambitious strategy we are preparing to launch a comprehensive fundraising campaign. The Regular Giving and Legacy Giving team will play a pivotal role in bringing about a step-change in regular, mid-value and legacy donations to the University.
The postholder will oversee and implement the overall strategy and supporter journey for alumni and donors primarily through direct mail, telephone, email and social media.
This is an exciting role with opportunities for the postholder to oversee an award-winning acquisition campaign, a brand new mid-value programme and a successful legacy marketing programme. The post holder will be instrumental in building collaboration with the Alumni Engagement team to promote philanthropy and take alumni on a journey to their first gift.
If you are a talented fundraising professional, who loves to collaborate, and has a proven track record in delivering excellent regular giving programmes in either the Higher Education or charity sector, we would love to hear from you.
What you would be doing
Working across the Regular Giving & Legacy Giving team, you will oversee supporter journeys for donors, working on cases for support, appeal development and data segmentation. You will have the opportunity to pilot new ideas as well as delivering a mature and sector-leading programme. Working across Advancement, you will build relationships with key internal stakeholders especially the Alumni Engagement team, Major Gift, and Event teams to capitalise on opportunities to embed regular giving and legacy messaging in all University activities.
What we are looking for
- Successful track record, in direct-marketing fundraising in Higher Education or the charity sector
- Proven track record of line management and professionally developing members of staff
- Ability to build strong relationships and collaboration among key stakeholders and teams
- Significant and demonstrable experience of managing and organising projects to agreed budgets, targets and timescales
- Significant and demonstrable experience of developing and evaluating compelling and response driven copy and creative
- Significant and demonstrable experience of interrogating, analysing, manipulating and interpreting large, complex data sets for targeting and segmentation purposes
- Experience of liaising with and managing a variety of internal and external stakeholders and obtaining buy in and support for projects
- Experience of working with external agencies (creative agencies, fundraising consultants, copywriters, mailing houses and printers)
- Experience of working effectively in a changing, fast paced and innovative environment.
What we can offer you
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
This is a full-time open-ended post (not less than 35 hours per week).
Closing date: 19 November 2025
About the opportunity
We are now recruiting for a Programme Coordinator for our schools in the North West.
- The North West Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The North West Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Sunday, 26th October 2025
Interviews: Week commencing Monday, 3rd November 2025
Start date: Ideally Monday, 15th December 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
Family Support Manager - Thames Valley
£29,000 + Company Car and benefits (including 25 days annual leave and pension)
This post will cover the Thames Valley region.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are the Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our Thames Valley Care Team.
Reporting to the Head of Care out of our Thames Valley team base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high quality family support service: and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
Having worked in a stressful and emotional environment within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.
· A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.
· Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, more information can also be found in our Candidate Pack.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please complete an application form by visiting our website and applying online. Please disclose on your application form if you have used AI for any part of your job application.
Closing date: 29 October 2025
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about bringing people together to support a great cause? We’re looking for an enthusiastic and driven Community Fundraiser to join our team and help grow support for our vital work across the community.
Working closely with our Community Fundraising Manager, you’ll play a key role in inspiring individuals, schools, groups, and volunteers to get involved and give back. You’ll be proactive, creative, and confident in building strong relationships that boost both income and community engagement.
What You’ll Be Doing
- Engaging with local groups, schools and individuals - whether by phone, in person, or at events to increase income
- Coordinate and grow our collection pot network, ensuring regular collections
- Support our amazing fundraising groups and individual supporters, generating publicity for their activities to enhance visibility and engagement.
- Manage Just Giving and other online giving platforms for community events, and ensuring that donors and participants are thanked in a timely and appropriate manner
- Organise and support volunteers for events and campaigns as needed, making sure they feel valued and ready to help
- Respond to general telephone and in-person enquiries about donations and fundraising
About you
- Proven experience in community fundraising and volunteer management
- A strong understanding of relational fundraising and how to grow supporter networks
- Ability to manage and update budget/financial information to achieve income and expenditure targets
- Effective project management experience to take ideas from planning through to successful delivery
- Excellent interpersonal, communication, and organisational skills
- Strong writing skills to create clear, timely reports and communications
- Confidence in networking and representing the organisation at all levels
What We Offer
- 27 days holiday plus bank holidays
- Flexible and hybrid working options (minimum 2 days/week in office)
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
- A friendly, supportive team that cares about your growth and wellbeing
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
