Relationship manager jobs in delhi, delhi
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Officer (Part-Time)
Location: Remote – West Midlands Based
Hours: 20–30 hours per week (flexible)
Salary: £33,500 pa - pro rata
Contract Type: Permanent 
Are you a passionate people professional looking for a role where you can truly make a difference?
Do you have strong HR administration and generalist experience?
Are you ready to grow your career in a purpose-led organisation that puts people first?
At Fuel Bank Foundation, we’re on a mission to end fuel poverty in the UK. We provide emergency fuel support to people in crisis — and we know that our impact starts with our people.
We’re looking for a People Officer to help us build and nurture a workplace where everyone can thrive. This is a fantastic opportunity to join a growing charity, work flexibly, and contribute to meaningful HR projects that support wellbeing, inclusion, and employee engagement.
What You’ll Do
- Work with the HR team to manage the full employee lifecycle — from recruitment and onboarding to offboarding.
 - Provide HR advice and support to managers on employee relations, performance, and wellbeing.
 - Lead on internal communications that keep our team connected and informed.
 - Coordinate wellbeing initiatives, recognition programmes, and team events.
 - Maintain HR systems and ensure policy compliance with employment law and best practice.
 - Support learning and development and contribute to people-focused projects.
 
What You’ll Bring
- CIPD Level 5 qualified (or working towards it).
 - Solid experience in HR administration and generalist support.
 - Strong knowledge of UK employment law and HR best practice.
 - Excellent communication and relationship-building skills.
 - A proactive, people-first mindset with a passion for inclusion and wellbeing.
 - Confidence working with managers and handling sensitive issues with professionalism.
 
Why Join Us?
- Be part of a growing charity making a real, measurable impact.
 - Work in a values-led, inclusive culture where people come first.
 - Enjoy flexible, remote working with a West Midlands base.
 - Access professional development and career growth opportunities.
 - Join a team that genuinely cares about people, purpose, and progress.
 
What you will receive in return:
- Support from a team of like-minded individuals who will support you to succeed in the role.
 - Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.
 - A flexible working week to ensure work life balance.
 - Enhanced pension contributions.
 - Equal opportunity employers
 - Full onboarding programme with ongoing training and development opportunities.
 
Ready to bring your HR skills to a role that matters?
Apply now and help us build a workplace where people feel supported, valued, and empowered.
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.
This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.
Essential Skills
§ Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.
§ Demonstrable success in establishing effective working relationship across a range of organisations at all levels.
§ Excellent written and verbal communication skills.
§ IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held week commencing Monday 15th December, via Microsoft Teams.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
This is one of two District Property Secretary roles in North West England Methodist District, who will be the first point of contact on all matters relating to property. Using their knowledge of land and buildings, and their use and maintenance, in addition to knowledge of governance in the Methodist church context, the postholders will ensure a coherent and holistic approach to property across the District.
Key Responsibilities
Provide advice to churches and circuits on property-related matters
Work with colleagues, including ministers and lay members of the circuits and churches within the District, to maximise utilisation of property and land across the District for mission and income generation, in line with Connexional property strategy
- Support with selling properties
- Collaborate with colleagues on seeking alternative opportunities for mission or income generation
- Provide guidance on potential grant opportunities
Provide support with the instruction of professional advisors and contractors and liaise with surveyors as necessary
Provide advice and support to ensure projects are delivered effectively and in compliance with relevant standards and legislation
Support the management of the consents process
- Advise the consent giving body of the District regarding property projects and the feasibility of District grants
- Provide support on the use of the online consents system
- Oversee the submission of annual returns
Provide oversight of quinquennial inspections
- Ensure inspections are undertaken in a timely manner
- Ensure action points are followed up
- Collate copies of returns
To assist in the development and continual review of the District Development Plan for property
Ensure work is in line with the requirements of relevant bodies and legislation
- The Methodist Standing Orders and Connexional Team (including as a member of the Connexional Property Group)
- Maintain the District relationship with TMCP and action any correspondence as required
Report at District Policy Committee/Synod as required
NWED covers the geographical areas of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire.
Salary: £38,000 - £42,000
Hours: 35hrs per week, including some evening and weekend working
Location: Home-based, with some travelling required
Responsible to: District Secretary: Administration Compliance
Terms and Conditions
33 days (231hrs) annual leave entitlement per year, including public holidays.
There is a contributory pension scheme to which eligible lay employees will be auto-enrolled. Lay employees who do not meet the auto-enrolment criteria are eligible to join the scheme subject to certain provisions.
Appointment will be subject to a satisfactory Enhanced Disclosure & Barring Service (DBS) disclosure.
Appointment will be subject to satisfactory references.
Appointment will be subject to the satisfactory completion of up to three-month probationary period.
Opportunities for study and for training.
The North West England District is committed to safeguarding, safer recruitment, inclusion and equality, and promoting the welfare of the communities served. As such, the successful candidate will be subject to safer recruitment pre-employment checks and be required to complete relevant training in the course of their probationary period.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job overview
The role will focus on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors.
The role will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight.
The role will lead a team of two, work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include:
- Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets;
 - Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities.
 - Continue to oversee the current ‘programme funding’ portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on.
 - Collaborate closely with and provide technical expertise to Ol Pejeta’s Project Implementation function in Kenya to develop and embed ‘programme funding’ systems, policies, processes, to ensure that the organisation works to the highest standards in grant management;
 - Oversee collaboration and co-working with Ol Pejeta’s Programme teams and other colleagues to ensure high quality project design content is translated into technical proposals and budgets for donors;
 - Work closely with Kenya’s implementation function to support strong project delivery and contract management.
 - As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting.
 
Key Activities
- Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation;
 - Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources;
 - Oversee the T&F team’s operational planning processes, annual reporting and core performance monitoring;
 - Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors);
 - Build strong relationships across all departments of the organisation and with existing and new partners;
 - Support the recruitment process/selection/appointment of fundraising staff across the department.
 
Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy.
- Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives;
 - Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work;
 - Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities.
 
Business development and management
- Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets);
 - Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora;
 - Lead and coordinate proposal development, including budgeting, with programme teams and finance;
 - Collaborate with Ol Pejeta’s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice;
 - Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors.
 
Support effective grant & risk management and compliance
- Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships;
 - Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements;
 - Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements;
 - Advise on the interpretation and application of donor rules, regulations, processes and procedures;
 - Provide guidance and capacity building on grant cycle management to colleagues across the organisation.
 
People Management, Financial Management and Departmental contributions
- Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity;
 - Build, motivate and effectively collaborate with teams remotely;
 - Conduct probationary reviews and annual performance management reviews for direct line management staff;
 - Support the Chief Fundraising Officer to have oversight of the team budget lines;
 - Work collaboratively with colleagues in the global fundraising team based in different geographical locations
 - Contribute to overall departmental processes and initiatives;
 - Act within the parameters set by the organisation on financial policies and procedures.
 
Capacity Building and Knowledge Management
- Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation;
 - Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation;
 - Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising.
 
Education, Language & Qualifications
- Bachelors or equivalent in a relevant field preferably Fundraising / International Development;
 - Excellent verbal and written communication with fluency in English;
 - Language skills in Swahili and German advantageous.
 
Essential Knowledge, skills and Experience
- Relevant experience working in an international NGO or philanthropy environment with diverse workforce;
 - Experience in Trusts & Foundation fundraising across international markets;
 - Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants;
 - Substantial experience cultivating and managing donor and stakeholder relationships;
 - Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development;
 - Strong technical proposal writing and budget skills;
 - Strong ability to manage staff and influence team members remotely;
 - Ability to manage and facilitate complex projects and processes;
 - Experience working on the African continent with a deep knowledge of conservation and community development;
 - Willingness to travel internationally as required;
 - Willingness to be on call for donor enquiries out of hours.
 
Desirable Knowledge, skills and Experience
- Tendering and project management experience;
 - Knowledge of conservation finance including the biodiversity credit market;
 - Personal network of contacts and relationships in T&Fs;
 - Experience in developing complex institutional funding bids;
 - Understanding of developments in alternative finance for conservation;
 
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Fundraising Officer
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community & Events Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.
Contract: Permanent
Hours:  37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000 
Reports to: High Value Partnerships Manager 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Midnight 5th November 2025
Interview dates: Interviews will be virtual and take place in October/November on a rolling basis
Purpose of the role
- Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
 - Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
 - Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
 - Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
 - Accountable for delivering our annual raffle and ongoing Lottery programme
 - Support the wider Development team with admin relating to Fundraising
 
Ideal candidate
The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.
Person specification
Essential
- Experience of donor stewardship
 - Excellent relationship building skills
 - Ability to research and find vision aligned funders
 - Ability to project manage the delivery of partnerships and/or events
 - Excellent writing, communication skills and attention to detail
 - Able to collaborate with a team of various disciplines or work independently as required
 - Ability to multi-task and manage several different priorities at once
 - Enthusiasm for the issues we work on
 
Desirable
- Working understanding of admin processes relating to fundraising
 - An understanding of GDPR in relation to fundraising
 - Experience working in a CRM (Microsoft Dynamics experience a plus)
 
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Are you passionate about supporting young people and schools? Are you a master of organisation? Do you have a talent for establishing and maintaining work relationships? We need you!
Our School Membership Coordinators are there to ensure our members are engaged and making the most of their membership. The role is a hybrid of relationship management and workshop delivery. You would be joining a team that values motivation, curiosity, flexibility and openness to new perspectives and approaches.
For more details about the role and information on how to apply, please download the recruitment pack.
Key dates to be aware of:
Friday 31st October 12am (midday) – Information and Q&A session
This is an optional session where you can hear more about the role and ask any questions you may have.
We recommend attending to help you prepare the strongest possible application.
Sunday 9th November 12pm (midnight) – Applications close.
You will hear back from us on or before 12th November.
Thursday 20th November – Interviews will take place in-person in either London, Birmingham or Manchester depending on applications received (all travel for interviews will be covered)
About Future First
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. We work with state schools and colleges to develop and build their alumni and employee volunteer communities, helping young people ‘see who they can be’ and helping to open up genuine routes to previously gatekept sectors. Our partners have a key role to play in this. We celebrate our 15th anniversary this year, and over that time have supported over 465,000 young people and built 1,250 alumni networks.
Our core team comes from a variety of backgrounds including partnership development, fundraising, delivery, teaching, programmes and communications. We gain additional support from a strong network of experienced and passionate long-term freelancers. We value all contributions and offer the possibility to expand and grow the role based on interests.
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future.
The client requests no contact from agencies or media sales.
Location: Home-based (occasional UK travel for team days or events)
Hours: Part-time, 24.5 hours per week (flexible pattern)
Salary: £32,975 per annum (£47,107 FTE) £218 home working allowance benefits
Contract: Fixed-term maternity cover until February 2027
A well-established national charity is seeking a Digital Fundraising Manager to lead its digital events and virtual fundraising programme during a 13-month maternity cover period. This is a part-time, fully home-based role within a supportive and collaborative team, offering the chance to make a real impact through online fundraising.
About the role
Reporting to the Head of Mass Participation and Community Engagement, you will manage a team of three and oversee a calendar of digital fundraising events that collectively generate around £2 million annually. You will drive innovation across the programme, deliver paid social media campaigns, and ensure exceptional supporter journeys that build long-term engagement.
This is both a strategic and hands-on role, balancing leadership, campaign planning, and optimisation of activity across Facebook, Instagram, X, and TikTok. You’ll also work closely with colleagues across marketing, data, and design to ensure digital fundraising activity aligns with wider organisational goals.
Key responsibilities
- Lead the delivery and development of the charity’s digital fundraising events programme.
 - Manage and motivate a team of three, supporting their professional development.
 - Plan and deliver paid social campaigns across multiple platforms, testing new approaches.
 - Oversee project plans, budgets, and KPIs for all digital events.
 - Ensure excellent supporter stewardship and behavioural supporter journeys.
 - Build relationships with agencies and platform partners to enhance performance.
 - Use data and insight to optimise campaigns and identify growth opportunities.
 - Work collaboratively across teams to share learning and deliver integrated campaigns.
 
About you
We are looking for an experienced digital fundraiser with:
- Proven experience managing digital fundraising campaigns or events.
 - Strong understanding of paid social advertising and digital supporter journeys.
 - Experience managing staff and developing high-performing teams.
 - Excellent project management and organisational skills.
 - Analytical mindset with ability to use data for decision-making.
 - Empathy, creativity, and sensitivity when engaging with supporters.
 - Collaborative approach and confidence working remotely.
 
Benefits
- 28 days annual leave (pro rata) plus bank holidays
 - Flexible, fully home-based working
 - Employee Assistance Programme and wellbeing support
 - Life assurance (3x salary)
 - Cycle to Work Scheme and retail discounts
 - Volunteering leave (2 days per year)
 - Pension scheme and maternity/adoption pay benefits
 
How to apply
Please submit your CV to express your interest, and we will arrange a conversation about the role and how to formally apply.
Applications will be a short supporting statement (no more than 500 words) outlining your suitability for the role along with CV by Sunday 9 November 2025.
Interviews: Week commencing 25 November 2025 (held online).
Join a compassionate, mission-driven organisation leading the way in digital fundraising for a vital cause.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Finance, FJ and Operations Director
Lead the transformation of finance
IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO
Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.
About the role
As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.
This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.
Your Impact
• Shape and deliver CFG’s Finance Journey strategy across the organisation
• Lead cross-functional teams to elevate performance and maturity
• Represent CFG to media, government, partners, and sector bodies
• Inspire a mindset shift across the finance community—from operational to transformational
• Support income generation through strategic partnerships and product development
Key Responsibilities
Strategic Leadership
• Champion a culture of learning, inclusion, and continuous improvement
• Contribute to CFG’s strategic planning and organisational development
• Provide strategic leadership across the organisation and support the board
Operational Oversight
• Lead finance, governance, HR, digital/IT, and business development teams
• Deliver robust financial analysis, reporting, and resource planning
• Ensure CFG’s finance function meets evolving business needs
Finance Journey Integration
• Embed the Finance Journey ethos across CFG’s products, services, and internal practices
• Collaborate with communications, learning, and membership teams
• Shape new offerings—training, events, assessments, leadership programmes
Stakeholder Engagement
• Build relationships with sector experts, partners, and members
• Represent CFG in forums, steering groups, and collaborative initiatives
• Share your expertise and catalyse sector-wide transformation
Internal Collaboration
• Work closely with Co-CEOs and the Director for Engagement
• Champion joined-up leadership, planning, and performance monitoring
• Foster a culture of inclusion, learning, and innovation
Location & Flexibility
• Remote-first: work from home or a suitable location near you
• Quarterly staff away days and ad hoc in-person events (travel costs covered)
Relationships
• Reports to Co-CEO
• Member of the Leadership Team
• Manages business development, HR, and digital teams
About CFG
Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.
________________________________________
Ready to lead a movement that’s changing the face of charity finance?
Apply now and be the catalyst for sector-wide transformation.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
 - An extra three days' leave for the office Christmas closure.
 - Wellbeing closures where the whole organisation takes a break.
 - Time off for personal health appointments.
 - Hybrid and remote flexible working options.
 - Four paid volunteering days every year.
 - Health cash plan via HSF.
 - Enhanced sick pay, as well as enhanced parental and adoption leave policies.
 - Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
 - Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
 - Access to interest-free employee loans or salary advances.
 
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
                    The client requests no contact from agencies or media sales.
Head of Developing Philanthropy
We are looking for a passionate and strategic Head of Developing Philanthropy to join the Environmental Funders Network (EFN) in this remote working role.
This is an exciting opportunity to play a key part in growing environmental philanthropy across the UK and to help inspire funders to support causes that sustain a thriving planet.
Position: Head of Developing Philanthropy
Location: Home-based (within 90 minutes of London by train)
Salary: £60,000 per annum, pro rata
Hours: Full time (nb. 80% FTE or flexible working considered for the right candidate)
Contract: Permanent
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
Working closely with EFN’s Executive Director, you will lead on growing the amount of funding flowing to environmental causes from UK funders – including trusts, foundations, and high-net-worth individuals – by connecting and engaging with those not yet funding environmental causes at scale, and inspiring and supporting them to start giving or to give more.
You will form part of EFN’s Leadership Team, deputising for the Executive Director as needed, and will likely line manage a small team of 3–4 individuals.
You will:
- Revise and implement EFN’s Growing Environmental Philanthropy (GEP) strategy, working with the Executive Director, Board and GEP Advisory Group.
 - Raise awareness of the need for environmental philanthropy through partnerships, events, communications and media opportunities.
 - Identify and engage new funders and advisors through meetings, events, field trips and speaking engagements.
 - Provide inspiration, advice, and practical resources for funders and advisors to start or expand their environmental giving.
 - Support wider programme delivery, including the Big Give’s Earth Raise campaign and partnerships with organisations such as the Beacon Collaborative and Climate Lead.
 - Contribute to fundraising for EFN’s GEP programme and support EFN’s financial sustainability.
 
About You
You’ll bring at least five years’ experience in fundraising or a related industry, with a proven track record of building and managing relationships with individual donors or high-net-worth clients. You’ll be a confident communicator and creative thinker with a strong commitment to environmental and social justice.
You will have:
- Strategic leadership skills, with experience managing and mentoring teams.
 - Excellent relationship management and influencing skills, with confidence in public speaking and representing EFN at high-profile events.
 - Experience developing and delivering inclusive, outcome-focused events and programmes.
 - Strong organisational and planning skills, with the ability to prioritise a substantial workload and work independently.
 - Solid IT skills, including CRM systems (preferably Salesforce) and virtual meeting platforms.
 
Desirable:
- Experience coordinating networks of funders or organisations.
 - Understanding of the funding landscape within the environment or NGO sectors.
 - Experience in fundraising and/or managing online resources or websites.
 
Benefits Include:
- 25 days annual leave plus bank holidays (pro rata)
 - 7% employer pension contribution
 - Flexible working options
 - Learning and development opportunities
 - Equipment and office allowance
 
About the Organisation
The Environmental Funders Network (EFN) works to transform environmental philanthropy in the UK by increasing funding levels, improving effectiveness and supporting those creating a thriving planet. EFN engages more than 1,000 funder participants and 1,800 fundraiser participants through research, collaboration and knowledge-sharing.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Restless Development
Restless Development is a locally-led, globally connected network, independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We support the collective power of young leaders to create a better world. We run youth-led programmes to tackle the issues that young people care about the most.
We also run the Youth Collective – a growing network of over 5000 local youth civil society groups and organisations in 185 countries. We are committed to creating a network that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
More information about Restless Development:
- Restless Development Strategy
 - Youth Collective
 - Power Shifting Checklist
 - We Are Restless Blog
 
About the Event
The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2025, over 10,000 young people took part in 12 events, raising an incredible £1.5 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £5 million—making it our flagship fundraising event.
About the Role
As the Fundraising Events Coordinator, you’ll play a key role in delivering the Schools Triathlon series. You’ll work closely with a wide range of stakeholders, including the Schools Triathlon Committee, event venues, local schools, participants, volunteers, and our event delivery partners.
You’ll take the lead on two to three Schools Triathlon events, managing all aspects of planning and delivery with the school and our third party event company. This includes delivering engaging school assemblies at local schools to inspire pupils to take part and fundraise for Restless Development.
Our volunteers are the heart of the Schools Triathlon and without them, these events simply couldn’t happen. This role will be crucial in recruiting, coordinating, and supporting volunteers before, during, and after each event.
With support from the Senior Fundraising Manager. You will:
- Develop and implement creative volunteer recruitment strategies.
 - Build strong relationships with local community groups
 - Manage volunteer communications, ensuring a positive and rewarding experience.
 - Work closely with each of the host schools to support them with their student and staff volunteers
 - Lead on the Duke of Edinburgh volunteer programme, working closely with host schools to expand and strengthen this initiative.
 
This is a varied and hands-on role, offering plenty of opportunities to develop your skills across different areas of events and volunteer management. You’ll need to be proactive, adaptable, and able to manage your time effectively while staying calm under pressure. Strong interpersonal skills are essential, as you’ll be working closely with a wide range of people.
If you’re passionate about delivering great events and recognise the vital role that volunteers play in their success, we’d love to hear from you.
Job title : Fundraising Events Coordinator.
Location :Home based - South West England
Salary : £31,000 gross per annum
Preferred start date: End of December / January 2026
Length of contract : Permanent
Visa requirement : Must have the right to work in the UK
Other requirements : Must have a full drivers licence and access to reliable and roadworthy vehicle. Will be expected to complete a DBS check.
Reports to : Senior Fundraising Manager
Expected travel : Travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy.
Key Responsibilities:
Schools Triathlon Events:
- Support the planning and delivery of Schools Triathlon events from start to finish.
 - Work collaboratively with the wider Schools Triathlon team to ensure smooth logistics, communications, and event-day operations.
 - Attend meetings with schools, venues, and third-party suppliers to coordinate event logistics.
 - Build and maintain strong professional relationships with key stakeholders including schools, committees, and delivery partners.
 - Deliver engaging school assemblies and fundraising workshops to inspire participation and fundraising.
 - Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in.
 
Volunteer Management
- Take ownership of the volunteer project plan for all Schools Triathlon events.
 - Lead the recruitment of event volunteers and student volunteers across host schools.
 - Build strong, positive relationships with volunteers, ensuring a high-quality and rewarding stewardship experience.
 - Coordinate and support local volunteer groups to ensure each event is fully staffed.
 - Work closely with the Senior Fundraising Manager and host schools to deliver and expand the Duke of Edinburgh volunteer programme.
 - Identify creative ways to grow and strengthen the Schools Triathlon volunteer network.
 - Manage the volunteer inbox, responding promptly and professionally to all enquiries.
 
Systems, Processes & Communications:
- Support the team with event communications, ensuring timely, accurate, and professional responses.
 - Use DotDigital to deliver email communications to volunteers and event participants.
 - Confidently use Excel to process data and maintain accurate records across internal and external databases.
 - Log and manage data accurately in Eventrac (registration system) and Salesforce (CRM), including imports, new records, and regular data cleaning.
 - Support the management of fundraising through JustGiving, ensuring all fundraising pages are correctly logged and tracked within the CRM.
 
Others
- Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
 - Support on wider charity initiatives as and when needed
 - Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
 - Undertake any other duties as requested by the Senior Fundraising Manager.
 - Support the Senior Fundraising Manager with developing an individual giving process.
 
We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.
Skills and Experience
Essential
- Experience in planning and delivering events, ideally within the charity, education, or community sector.
 - Experience of working with volunteers or an understanding of what makes a positive volunteer experience.
 - Strong written and verbal communication skills, with the ability to engage and inspire a wide range of audiences
 - Proven ability to build and maintain positive working relationships with internal teams and external stakeholders.
 - Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines, and remain calm under pressure.
 - Enthusiastic, personable, and confident when engaging and motivating others.
 - Creative and proactive, able to take ideas from concept through to delivery.
 - Strong IT skills, particularly in Microsoft Excel, and confident using digital tools for communication and data management.
 - Full UK driving licence and access to a vehicle (essential for travel to event sites and schools).
 - Good organisational skills, with the ability to help plan and support events and fundraising activities.
 
Desirables
- Experience in fundraising or supporting fundraising initiatives.
 - Familiarity with CRM systems (e.g. Salesforce), event platforms (Eventrac, JustGiving), and email marketing tools (DotDigital).
 - Experience delivering presentations or workshops, particularly with young people.
 - A genuine belief in the mission and values of Restless Development, and a commitment to representing them through your work.
 
Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.
What we do for you
Remuneration
We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.
Values and Culture
At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with. Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.
Work-life Balance
It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:
- 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
 - Birthday Leave
 - Access to flexible working.
 - Generous study leave, maternity, paternity or adoption leave, and other leave allowances.
 
Professional Development
Restless Development is proud to be an employer who recognises potential and invests in the development of its staff. We are committed to the professional development of our staff through:
- Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job.
 - Regular performance management.
 - Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
 - Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.
 
Travel and Medical Insurance
When travelling abroad with work, all staff will be covered by Restless Development's travel insurance. Any additional insurances/benefits will be shared with the successful applicant, and are dependent on the country of hire.
How to Apply
Please submit your CV and an expression of interest that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)
Apply by Monday 24th November 2025. For more tips on how to apply visit our website here.
Click here to return to Restless Developments website
The client requests no contact from agencies or media sales.
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			 Senior Grants Officer Location: Fully Remote Salary: £30,000 per annum Vacancy Type: Permanent Closing Date: 14 Nov 2025 About The Role An exciting opportunity has arisen to join The Forward Trust as a Senior Grants Officer, working fully remotely to grow and maximise income from trusts, foundations, and other grant-giving organisations. As a key member of our passionate and target-driven Fundraising Team, you’ll identify and engage new funders while strengthening relationships with existing supporters, securing vital income for our life-changing and life-saving services across prisons and communities throughout the UK. The Forward Trust empowers people to break the cycles of addiction, crime, and poor mental health. While much of our work is government-funded, our Fundraising Team raises around £2.5 million per year from charitable sources. Many of our staff have lived experience of recovery or the criminal justice system, bringing authenticity and impact to everything we do. Your Role 
 About You You’ll bring proven experience in grant fundraising, strong relationship-building skills, and the ability to write clear, persuasive proposals. You’ll be organised, collaborative, and motivated by making a tangible difference in people’s lives. With a new strategy, team structure, and CRM system in place, it’s an exciting time to join our mission-driven, supportive, and fun fundraising team. You will be required to travel to our Head Office in London once a month. Start date: 5th January 2026 About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. 
 To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.  | 
		
We are looking for a Sector Development Lead to drive growth and impact in the primary education sector at a pivotal moment for the Leadership Skills Foundation.
This newly created role comes at an exciting time: we’re expanding our programmes, deepening partnerships, and rolling out a refreshed brand.
You’ll play a key role in helping us reach more young people and maximise our impact.
As Sector Development Lead, you’ll lead income generation and customer growth in the primary sector. From designing integrated sales and marketing strategies to delivering outreach and events, you’ll champion our offer and act as a trusted sector voice - shaping offers that meet the needs of schools, empower learners, and delight our customers.
We’re seeking someone with experience in sales, sector development, or programme growth, with a proven ability to achieve ambitious targets. You’ll bring creativity and confidence in delivering outreach campaigns across both digital and in-person channels, underpinned by a strong understanding of the UK education system, particularly with insight into the primary sector.
Thriving on building relationships and influencing stakeholders, you’ll use data and insights to inform decisions and adapt approaches. Alongside these skills, you’ll be a collaborative team player and a compelling storyteller, able to balance strategic thinking with hands-on delivery as well as passion for creating meaningful opportunities for young people.
If you’re an experienced development professional who thrives on spotting opportunities and delivering results, we’d love to hear from you.
Role purpose:
Drive the growth of the primary education sector, leading on centre acquisition, income generation, and customer experience.
Develop and deliver integrated sales and marketing strategies, including digital lead generation, network development, key segment outreach, and data-led campaign planning.
Act as the sector lead, using insight to shape positioning, monitor market maturity, and influence internal and external strategy for long-term impact.
Key responsibilities:
Planning
Shape and deliver the Primary Sector Development Plan.
Sales & growth delivery
- Drive income and centre growth targets across all relevant programmes.
 - Develop tailored acquisition and conversion strategies by segment, including cold outreach, warm lead nurture, events, and campaigns.
 - Track and report against sector income targets, centre growth metrics, lead conversions, and ROI using dashboards and data analysis.
 
Marketing and lead generation
- Design and test sector-wide digital campaigns in collaboration with marketing teams and, where relevant, external agencies.
 - Manage audience segmentation, personalised journeys, email marketing, and paid social media campaigns targeting school leaders, MATs, and parents.
 - Plan and deliver events related to the Primary sector and represent the organisation externally when required.
 - Contribute towards content strategy across case studies, impact stories, webinars, and sector PR/editorial opportunities as required.
 
Customer Experience (CX) & retention
- Lead on sector-specific centre onboarding, retention strategies, and cross-sell pathways.
 - Be responsible for mapping and reviewing the customer journey, reducing friction for customers, and removing internal barriers.
 - Develop Customer Experience led comms plans to ensure consistent, high-quality touchpoints that support relationship building and long-term value.
 
Collaborate across teams and support innovation
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
 - Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
 - Be an engaged member of the Engagement and Marketing Directorate and carry out any other reasonable duties as requested by the Head of Business Development.
 
Skills, experience, and knowledge
Essential
- Proven experience leading sales, sector development, or programme growth.
 - Experience in designing and delivering multi-channel marketing or outreach plans, ideally across digital and in-person formats.
 - Demonstrable success in achieving income and acquisition targets within a complex stakeholder environment.
 - An understanding of education systems in the UK, particularly the primary sector.
 - Experience of working on your own initiative, taking a pro-active approach to your work.
 - Strong communication and interpersonal skills.
 - High level of presentation skills to external stakeholders.
 - Experience of data management and analysing insight to inform decision making.
 - An ability to network, influence and build relationships with key stakeholders and customers.
 - Collaborative mindset with the ability to build strong working relationships across teams
 - Ability to use Microsoft Office programmes comprehensively to support customer interaction and information presentation.
 - An ability to prioritise your workload and focus on importance of tasks.
 
Desired
- Experience with campaign management tools and marketing platforms (e.g., HubSpot, Mailchimp, Google Ads, LinkedIn Campaign Manager).
 - Experience working directly with or selling into primary schools, MATs, or local authorities.
 - Strong understanding of the UK primary education landscape, including MATs, independent schools, and local authority priorities.
 - Understanding of education inspectorate frameworks, and how they impact school decision-making.
 - An understanding of awarding body function and responsibilities.
 
 
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An established national charity is seeking a Senior Finance Business Partner to join their Finance Business Partnering team at a pivotal time for the organisation. This is a newly shaped role designed to strengthen financial support for the charity’s fundraising and campaigning ambitions over the coming years.
The Role
You will play a central role in providing financial insight, analysis, and management across fundraising, communications, and advocacy activities. Acting as a strategic partner to senior leaders, you’ll ensure funds are used effectively to deliver long-term impact and growth.
You’ll help drive the organisation’s ambitious five-year plan to increase fundraising income and enhance its campaigning and influencing power – ensuring every pound raised contributes to a more inclusive future.
Key Responsibilities
- Partner with directorate teams to develop robust budgets and forecasts, supporting effective financial planning.
 - Provide insightful financial reporting and analysis to help teams interpret performance and make informed decisions.
 - Lead on complex income forecasting (including legacies), applying scenario analysis and risk assessment.
 - Deliver financial modelling to inform investment and fundraising strategies.
 - Ensure accurate management of restricted funds and compliance with external funder requirements.
 - Contribute to continuous improvement of financial processes, including integration with a new Salesforce CRM system.
 - Act as a key point of contact for external auditors and funders regarding fundraising financials.
 - Maintain compliance with Charity SORP and relevant financial regulations.
 - Manage and develop a Finance Business Partner team member, fostering growth and capability.
 
About You
You will be a qualified accountant (CIMA, ACA, ACCA or equivalent) with proven experience in finance business partnering, ideally within the charity or fundraising sector.
You’ll bring:
- Strong analytical and problem-solving skills, with the ability to communicate complex data clearly.
 - Excellent stakeholder engagement and influencing abilities.
 - A proactive, solutions-driven mindset with a focus on improving systems and processes.
 - A genuine commitment to the mission of creating a more inclusive society.
 
Salary & Benefits
- Salary: £61,526 per annum
 - Contract: Permanent, full-time
 - Location: Flexible hybrid (possibility for remote working)
 
How to Apply
This role is being managed exclusively by Ivy Rock Partners. For more information or an informal discussion, please contact Madeleine Kind or Jake Morrow at Ivy Rock Partners.
Applications will be reviewed on a rolling basis, with interviews commencing once suitable candidates are identified. Early applications are encouraged.
This is a fundamental role within our South East regional team, internally the role is known as Local Community Officer.
The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 26 historic churches across Northamptonshire, West Norfolk, and parts of North Bedfordshire and Western Cambridgeshire, including areas around Northampton, Bedford, Huntingdon, and King’s Lynn.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 24th November 2025.
The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
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Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems.
 
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Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities.
 
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Ensure all onboarding documentation, contracts, and systems are completed accurately.
 
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Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation.
 
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Track onboarding milestones and ensure timely transitions from application to full hosting.
 
2. Hosted Partner Journey Development
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Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal.
 
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Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services.
 
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Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values.
 
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Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows.
 
3. Partner Communication and Engagement
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Maintain consistent, high-quality communication with partners throughout the onboarding and early development process.
 
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Ensure partners have access to the right guidance, templates, and training resources.
 
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Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement.
 
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Contribute to the Project Hosting Bulletin and updates for new HPs.
 
4. Documentation, SOPs, and Training
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Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management.
 
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Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes.
 
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Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle.
 
5. Risk Identification and Escalation
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Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks.
 
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Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation
 
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Maintain accurate documentation of risk assessments and onboarding decisions.
 
6. Collaboration and Service Improvement
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Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs.
 
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Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems.
 
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Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience.
 
7. Growth and Learning Areas (Development Focus)
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Develop leadership in onboarding design and service improvement.
 
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Contribute to testing and adoption of HOSTHub features that enhance the HP journey.
 
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Support the Partnerships Circle in developing standardised partner support materials.
 
Required Experience
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3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment.
 
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Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners.
 
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Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts.
 
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2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data.
 
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Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically.
 
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Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency.
 
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Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences.
 
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Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously.
 
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Experience handling compliance checks, screening, or due diligence processes is highly desirable.
 
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Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills.
 
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
                
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        
                        

                    
                        
                        
                        
                        
                        
                        