Relationship manager jobs in hayes, not specified

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Supported Housing Worker to play a pivotal role in our Criminal Justice Service in Bromley.
Sounds great, what will I be doing?
The role involves providing comprehensive support to service users in accommodation-based services, particularly those with complex needs such as substance misuse, homelessness, and offending histories. Key responsibilities include building positive, professional relationships with service users, supporting them to manage their tenancies, and working towards sustainable independence. Staff are expected to assess individual needs using organisational tools, guide users in developing tailored support plans, and assist them in achieving personal goals, including moving on to more independent living arrangements.
In this position, the emphasis is on empowering service users to improve various aspects of their lives. This includes encouraging them to take responsibility for their health, finances, and behaviour, and supporting their access to necessary services such as healthcare, substance misus
e treatment, and mental health support. The role also involves motivating service users to engage in activities that promote wellbeing and helping them access opportunities in education, training, volunteering, and employment, thereby improving their financial security and life prospects.
The position requires a collaborative and proactive approach, working closely with other professionals, agencies, and colleagues to provide coordinated support. Staff are expected to contribute to service development, maintain accurate and confidential records, and demonstrate a commitment to professional standards and continuous improvement. Flexibility, resilience, and a positive attitude toward change are essential, as is the ability to represent the organisation effectively in interactions with external stakeholders and to contribute to the promotion of its values and service standards.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
Here's what the team will be looking for
The ideal candidate will be committed to developing positive, supportive relationships with service users who have complex needs such as homelessness, substance misuse, and a history of offending. They will be adept at using strengths-based and person-centred approaches to help individuals maintain independence and work toward personal goals, especially around securing and sustaining accommodation. A strong understanding of assessment tools and key-working practices is essential, as is the ability to help service users identify their strengths, manage daily responsibilities, and plan for positive move-on, particularly into private sector housing.
The role demands someone who can empower service users to take control of their wellbeing, including addressing substance misuse, managing finances, and engaging in mental and physical health services. The candidate should also be able to support service users in accessing opportunities that enhance their financial and personal development, such as employment, training, and volunteering. Effective liaison with other professionals and agencies is critical to delivering coordinated support, and the ability to advocate for service users during case conferences and care planning is a key aspect of the role.
The person must be a proactive and collaborative team player who upholds high professional standards and contributes to service improvement. They should demonstrate resilience, a willingness to adapt positively to change, and a commitment to promoting the organisation's aims. Strong administrative skills, confidentiality, and timely record-keeping are crucial. Additionally, the ability to build external relationships and represent the service effectively with key stakeholders and commissioners is essential to support the broader aims of the organisation.       
Interview Steps

We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Are you a confident public speaker who’s passionate about inspiring others and promoting online safety?

The Breck Foundation is expanding our Freelance Speaker Team to deliver powerful, thought-provoking presentations to students, parents, carers, and corporate audiences across the UK.

At this time, we are only recruiting applicants based in:

North East England • North West England • Wales (North & South) • East of England • Devon/Dorset • West Sussex • Essex • Kent • The Midlands • Leeds • Lincolnshire • Northern Ireland • Scotland

About the Role

As a Breck Foundation Speaker, you’ll help share Breck’s story and empower communities to use the internet safely and positively. You’ll deliver both in-person and virtual talks, engage with schools and organisations, and play a vital role in raising awareness of online safety nationwide.

Generating your own leads and bookings is a key part of this role, with additional commission available for each successful booking.

What We’re Looking For

We’d love to hear from you if you:

• Have strong public speaking or presenting experience.
• Are passionate about safeguarding and supporting young people.
• Are confident using PowerPoint, Zoom, Microsoft Teams and Outlook.
• Hold a full UK driving licence and have access to a vehicle.
• Ideally DBS checked or are happy to undergo a DBS check.

What We Offer

• Flexible freelance working arrangements.
• Payment for each session delivered (both online and face-to-face).
• Commission for generating new bookings.
• Full training, guidance and ongoing support from our team.

Important Information

Successful applicants will be required to complete a DBS check and complete training, which is fully online.

Recruitment will take place in two stages:

1️⃣ Submit your CV for initial review.
2️⃣ If shortlisted, complete a short video task lasting 2-3 minutes so we can see your presentation style in action.

If a speaker withdraws from the role or leaves within six months of starting, the Foundation reserves the right to reclaim the cost of the DBS check and any training expenses incurred.

How to Apply

Please complete the pre-application questions and upload your CV via CharityJob.
Shortlisted applicants will be invited to an informal online interview.

If you’re ready to make a real difference by helping protect young people online — we’d love to hear from you.

Join us in our mission to make a positive impact and bring the Foundation's message to life.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our  Employment Services in Barnet.

Sounds great, what will I be doing?

We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.​

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets.

When will I be working?

You will be working Monday to Friday 09:00 to 17:00

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Location: Islington (with some travel across Enfield, Camden, Haringey, Hackney, Waltham Forest, Barnet and Tower Hamlets)

Salary: £50,500 per annum (pending salary review)

Hours: 37.5 hours per week or 30 hours per week (part-time basis)

Contract: Fixed Term Contract (Until 31st March 2026 - with possible extension)

Closing Date: Thursday 1st Janaury 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Counselling Pyschologist at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the service

This exciting partnership provides specialist advocacy for women whose experience of violence (VAWG) intersects with multiple and severe disadvantage. We work with women who are frequently excluded from mainstream services and/or find it hard to engage with support which increases their vulnerability and risk.  Our assertive outreach approach, working across eight London boroughs, enables women to access support, increase their self-esteem, reduce their risk and make safe choices.

About the role

Solace Women’s Aid is delighted to be the lead partner for this innovative cross-borough project, funded by MOPAC. We are looking for an experienced, dynamic Psychologist to use their knowledge and skills in psychological theory and practice to support non-clinical advocates working with women experiencing VAWG and severe and multiple disadvantage.

About you

You will have experience working as a clinical, counselling or forensic psychologist. Your role will include fostering trauma-informed practice in the project, providing clinical support to non-clinical advocates through conducting ongoing Reflective Practice and clinical supervision.

You will be able to demonstrate knowledge of the intersection between severe and multiple disadvantage and VAWG and a strong understanding of how this can make it difficult for women to engage with support. You will have worked with people experiencing various aspects of severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution, offending history and children taken into Care.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our connect to work service in Harrow.

Sounds great, what will I be doing?

You will support a caseload of 20 – 25 clients to find competitive and sustained employment. Around 20% of referrals will be to assist clients to remain in work if struggling, or return to work, if off sick. Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You are committed to following all relevant policies and procedures, including Health & Safety, Data Protection, Equality & Diversity, and employment law. You are willing to travel across the borough and engage in ongoing professional development, remaining open to feedback and growth.

You bring a positive, professional, and resilient attitude, with a strong belief in the role of employment in promoting safety, hope, and purpose. You are person-centred, empathetic, and committed to equality and diversity, while proactively managing your own wellbeing.

You have solid experience in mental health and employment support, understanding the needs of people with mental health conditions, disabilities, or other barriers to work. You are skilled in supporting individuals to find or retain employment and understand models like IPS, maintaining fidelity to best-practice principles.

You communicate confidently with clients, partners, and stakeholders in person, by phone, and in writing. You can present effectively, promote services, and build strong working relationships that enable creative, client-focused solutions.

You are highly organised, able to manage time, diaries, and competing priorities in an outcome-driven environment. You are competent in client assessment, action planning, accurate record-keeping, and using Microsoft Office and databases efficiently.

When will I be working?

You will be working Monday to Friday 09:00 to 17:00 out in the community 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are looking for someone who:

• Demonstrates excellent interpersonal skills and the ability to build trust with key stakeholders
• Has experience of supporting the wellbeing of caring professionals, ideally with those in Christian ministry
• Is familiar with the Anglican diocesan structures and culture
• Is a strategic thinker with experience in partnership development
• Shares our vision to see flouishing clergy

This newly created role within St Luke's is supported by a generous grant from the Henry Smith Foundation to develop our wellbeing programmes over the next three years. The Associate Director will engage with dioceses and individual clergy as they explore and embed our wellbeing programmes. 

The post holder will represent St Luke's and our Christian ethos within senior diocesan teams and help shape and deliver our strategic vision for flourishing clergy. This role will support the advancing clergy reflection programme and support dioceses, other networks and communities and Theological Educational Institutions in establishing wellbeing practices.

The role is home based with travel around the UK as required. There will be a requirement to be in London at least once a month for team meetings. 

This role carries an occupational requirement for the postholder to be a practicing Christian, in accordance with Schedule 9, Part 1 of the Equality Act 2010. The role involves representing and upholding the Christian ethos of St Luke’s in both internal leadership and external engagement.

Please note the closing date is 5th January 2026 (as per job pack and St Luke's website)

Please see job pack for more information.

As Neighbourhood - Senior Organiser at Pembroke House you will be someone who is highly skilled and experienced at bringing together diverse groups of people to take collective action on local issues.

You’ll have the ability to blend organising and community-building strategies, knowing that we can’t build power without building community and that community is often built through a common cause.

You’ll be excited to bring your organising and facilitation skills to our existing community programmes, including the Walworth Living Room - a new ‘third space’ for the community, as well as playing a crucial role in developing new partnerships and future areas of our work. 

If this job is done well, residents will be growing their skills and capacity to collaborate, groups will be building momentum, and beginning to take action to effect change in the neighbourhood. Pembroke House’s role and approach to supporting neighbourhood change will be further clarified, codified and evidenced. 

Person Specification

You’ll be an energetic person who thrives on making new connections and can inspire others to take action. As an experienced facilitator you will be confident facilitating groups and at ease with designing and adapting formal and informal training sessions appropriate to the context.

Your experience MUST include facilitating groups who don’t already hold a common and agreed set of values. So while academic or activist settings may form a significant part of your experience, it is essential to have worked in a mixed community or neighbourhood setting, where you regularly encountered and brought together a range of contrasting viewpoints, which included views substantially different to your own.

A knowledge of community organising methodology (see for example Act Build Change or Citizen’s UK) is useful, but there may also be other approaches or experiences that you could draw on for this role. You will be curious and keen to learn about the history of community organising and community development at Pembroke House, and keen to build on and contribute to the development of that work. 

Pembroke House

Pembroke House is a centre for social action and residential community in Walworth, South-East London.

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Concerned about growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. 

For 140 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

Responsible to: Director of Partnerships

Location: Pembroke House, 80 Tatum Street, SE171QR, the Walworth Living Room, All Saints Hall, Surrey Square, SE172JU, and surrounding areas in Walworth.

As we are a neighbourhood based organisation we believe it is essential to our work that staff are present in one of our sites in Walworth as much as possible. This role is in person and not suitable for remote or hybrid working.

Job Information Event -Friday 12th December 2025 11.00 - 12.00. Signup required (see website)

Application Deadline: 9am Monday 5th January 2026

Short interview calls: Week of 5th January 2026: A brief online call to clarify your relevant experience.

In person interview: Tuesday 13th/Wed 14th January 2026: Full interview with two members of our team

Final round: Trial session at Walworth Living Room, Friday 16th January 2026

Hours of Work: Full time 35 hrs per week, with some evening and weekends (taken off as TOIL). 

Salary: £38,353 - £40,381

Annual Holiday Leave: 28 days paid annual leave per annum (pro rata), plus the standard Bank and Public Holidays and three discretionary days between Christmas and New Year.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Havering Crisis Alternatives Service.

Sounds great, what will I be doing?

The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.

When will I be working?

You will be required to work between 5:00pm – 10:00pm on weekdays and 2:00pm – 10:00pm on weekends. Hours are scheduled on a rolling rota, which includes weekends and bank holidays.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

ROLE SUMMARY

We’re looking for a creative and strategic marketing and communications professional to join The Diana Award. In this role, you’ll craft compelling stories and deliver high-quality content across multiple platforms including websites, case studies, video, newsletters, and social media to bring our mission to life and showcase the impact of our work. 

Working collaboratively across the organisation, you will lead content planning and production that resonates with diverse audiences, including young people, educators, funders, and partners. You’ll shape our tone of voice, segment audiences effectively, and ensure messaging is inclusive, consistent, and engaging. 

You will manage our social media presence and foster online community engagement, building relationships and driving awareness of our work. This hands-on role is perfect for someone who thrives in both strategic planning and creative execution. 

Additionally, you’ll support key organisational events - such as award ceremonies, campaign activations, and fundraising initiatives - by creating engaging content and managing live communications. 

Your work will help amplify youth voices, strengthen our community, and inspire positive change globally.  

JOB DESCRIPTION

MAIN DUTIES

• Storytelling: Develop and deliver cross-channel content aligned with organisational goals, tailored to diverse audiences. Apply inclusive tone-of-voice and segmentation strategies to engage communities such as young people, educators, funders, and partners. 
• Content Creation: Produce and commission content across formats - blogs, newsletters, social media, reports, video, and photography - ensuring outputs reflect brand tone, values, and accessibility standards. 
• Social Media Management: Oversee social media channels (Instagram, Facebook, LinkedIn, X, TikTok), driving engagement, brand consistency, and responsiveness. Set measurable goals for growth and interaction. 
• Community Engagement & Safeguarding: Manage online communities, respond to interactions, nurture positive conversations, and proactively address risks or reputational concerns. 
• Planning: Maintain a centralised content calendar, collaborating with internal teams to ensure integrated messaging and timely delivery across all channels. 
• Collaboration: Partner with programme and fundraising teams to gather stories and data for impactful content. Coordinate with external creatives (designers, videographers, agencies) to deliver high-quality multimedia assets. 
• Event Support: Assist with planning and delivering communications for key events, including live social media coverage, content creation, and post-event storytelling.
• Brand Management: Champion brand integrity, supporting colleagues to apply tone-of-voice, accessibility, and visual identity guidelines across all content and communication materials. 
• Reporting: Use analytics tools to monitor content performance, draw insights, and optimise future content and engagement strategies. 

OTHER DUTIES

• Represent the Marketing and Communications Team at events (e.g. Campaign activations, Award Ceremonies, fundraising events) as required 
• Reasonable occasional out of office hours work will be required and some travel within the UK 
• Be an active contributor to the Marketing and Communications department, team meetings and away days 
• Adhere to The Diana Award policies and procedures, maintaining good liaison across the organisation 
• Undertake other duties from time to time, as requested by the line manager 

SKILLS & EXPERIENCE

ESSENTIAL

• Proven experience creating and delivering content strategies across multiple formats and platforms, with expertise in audience segmentation and inclusive tone-of-voice. 
• Expertise in social media best practices, with experience managing and growing channels, including content creation, scheduling, engagement, paid advertising and analytics 
• Strong storytelling and adaptable copywriting skills for diverse audiences and platforms. 
• Excellent organisational and project management skills, with ability to prioritise, meet deadlines, and maintain accuracy under pressure. 
• Experience in content planning and calendar management, collaborating effectively with internal teams and external partners. 
• Proficient in analytics tools, able to interpret data and provide actionable insights for optimisation. 
• Skilled in community management and social listening, fostering engagement and mitigating reputational risks. 
• Creative thinker with strong visual sensibility and confidence in briefing designers and multimedia specialists. 
• Collaborative, proactive, and adaptable—able to work independently and thrive in a fast-paced environment. 

DESIRABLE

• Experience supporting events through content creation, live social media, and stakeholder engagement. 
• Experience collaborating with influencers, ambassadors, or partners to deliver impactful campaigns. 
• Knowledge of youth engagement and sensitivity to youth voice. 

PERSONAL QUALITIES 

• Commitment to The Diana Award’s vision, values and mission 
• Personal integrity and credibility 
• A ‘can do’ attitude 
• Commitment to continuous self-development 
• Proactive, adaptable and solution focused. 
• Strong communicator, and excellent at collaborating across teams and levels in the organisation 
• Organised and detail-oriented 

OUR ORGANISATION

• The Diana Award is committed to anti-racism, social justice and building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.
• We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
• Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
• We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff. The successful candidate will be subject to an enhanced DBS or equivalent police check.

APPLICATION DETAILS

Application deadline: Tuesday 16 December at 10:00pm.

Interviews: 07 January 2026 & 08 January 2026 in person

Please reach out if you require any support with the application process or have questions about the role or the process.

Good luck with your application! 

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Social Media Officer role. This opportunity is ideal for a proactive social media professional eager to support a charity’s mission to increase awareness and build supportive online communities. The successful candidate will play a key role in developing compelling content and engaging target audiences effectively.

Key Responsibilities:

• Plan and produce engaging social media content that elevates the organisation’s profile across channels, raising awareness of key issues.
• Manage and interact with online communities, ensuring a positive, supportive, and safe environment by moderating discussions and triaging support requests.
• Collaborate with teams across the organisation to implement content and communication plans, identifying new opportunities for impactful storytelling.
• Respond swiftly to reactive engagement opportunities, adapting content strategies as needed.
• Build relationships with influencers and external partners to enhance campaign reach and effectiveness.
• Track and evaluate social media activity, working with performance teams to monitor progress and improve strategies.
• Promote organisational values and ensure compliance with safeguarding policies throughout all activities.
• Undertake additional duties related to the organisation’s communication and engagement objectives.

Person Specification:

• Proven experience managing active communities on multiple social media platforms.
• Knowledge of SEO principles and their application to social media content.
• Ability to produce diverse content types, including videos, images, blogs, and live streams, carefully tailored to audience insights.
• Experience using social management tools such as Hootsuite, Sprout Social, or Falcon.
• Strong understanding of current social media trends, emerging channels, and digital safety issues.
• Excellent written communication skills with the ability to simplify complex information for broad audiences.
• Adaptability and quick thinking to handle reactive situations effectively.
• Basic skills in graphic design (e.g., Canva, Photoshop) and video editing via smartphone or software.
• A proactive attitude towards identifying opportunities for impactful social engagement.

What’s on Offer:

• Salary: £129.31 per-day + £20.08 daily holiday
• Location: Hybrid with 2 days per-week Central London
• Contract: Full-time, until April 2026

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years.

Today, the organisation is leading the way in helping people adjust positively to life after a spinal cord injury. The organisation's services are delivered by people who've been there, who understand the journey, and know how to support others. Whether it's building practical skills through wheelchair skills training, boosting confidence via participation in life-changing courses, or supporting families through challenging times, Back Up is there for everyone affected by spinal cord injury.

Charity People is delighted to be supporting this incredible organisation to recruit for a part time Director of Communications and Marketing who will join the team at a key point in the early stages of their new strategy, as they launch a new brand and head into their 40th birthday year with the vision to ensure everyone affected by spinal cord injury can reach their full potential - no matter their age, background, injury level or any other factor.

Part time Director of Communications and Marketing
Contract: Permanent role
Hours: Part time, 21 hours per week
Salary: £60,000 to £70,000 per annum FTE (pro-rata for 0.6 hour week to between £36,000 and £42,000)
Location: Hybrid - home based with at least one day per week in the charity HO in Wandsworth, South London
Closing date for applications: Monday 15th December at 9am
Interviews: first stage interview held remotely on Wednesday 7th January, with second round being held in person on Tuesday 15th January

The Director of Communications and Marketing will combine strategic leadership with a readiness to get hands-on where needed, building sustainable systems, processes, and team capacity that set Back Up to achieve long-term success.

Your core responsibilities will include:

* Building on existing plans develop and deliver a comprehensive 2030 communications and marketing strategy aligned with organisational and departmental plans.
* Serve as strategic communications advisor to the CEO and SLT on reputation, brand positioning, and stakeholder engagement; and lead cross departmental collaboration to deliver shared objectives
* Build and nurture strategic partnerships with key media, influencers, and sector organisations.
* Oversee the successful phased launch and roll-out of Back Up's new brand across all channels from January 2025.
* Ensure storytelling is compelling, authentic, and inclusive, reflecting the lived experience of people with spinal cord injury.
* Oversee creative strategy, commissioning, and content planning, ensuring quality and alignment with Back Up's mission.
* Champion accessible communications that reach and resonate with diverse audiences.
* Provide strategic oversight of digital marketing and online engagement, including social media, to grow reach and impact.
* Champion the ethical use of AI and emerging technologies in communications, ensuring robust governance and responsible practice.
* Introduce systems and processes to measure digital performance and optimise engagement.
* Line manage a team of five in total with direct line management responsibility for two Communications and Marketing Managers, ensuring clarity, accountability, and professional development.
* Model a creative, ambitious, and positive culture in line with Back Up's values.
* Build long-term team capability in brand, digital, and storytelling.
* Manage external agencies, freelancers, and suppliers to deliver high-quality outputs.
* Maintain strong financial management and risk controls within agreed budgets, and report clearly and regularly to CEO, SLT, and Board on communications impact, reputation, and reach.

We'd love to hear from candidates with the following skills and experience:

* Previous Director-level leadership experience of communications and marketing functions (charity or comparable sector).
* Proven track record in developing and delivering successful communication and marketing strategies.
* Strong expertise in brand management, digital engagement, and integrated campaigns across multiple channels.
* Experience leading a significant brand roll-out or website redevelopment project.
* Understanding of digital transformation, including CRM/data integration, marketing automation, and analytics.
* Knowledge of accessibility standards and inclusive communications practices.
* Familiarity with the ethical application of AI and emerging digital tools in communications.
* Strong financial and risk management skills.
* Outstanding storytelling, presentation, and influencing skills, with gravitas to act as an organisational ambassador.
* Ability to lead through change, build effective partnerships, and inspire teams.
* Alignment with Back Up's values: we embrace challenge, we have fun, we build inclusive communities, and we are ambitious for each other.

Additionally, we're particularly keen to speak to anyone who has lived experience of disability or spinal cord injury, however this is in no way essential.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Purpose of the job 

 In UK Youth’s Impact department, we find, create and use evidence to respond to the needs and preferences of young people and the professionals who support them. We conduct research and evaluations to prove and improve the impact of youth work, and we co-design high-quality programmes and support offers that can be scaled. This new role will work across these areas, supporting research and evaluation projects with real implications for policy and practice. 

 Reporting to the Evaluation & Learning Manager, you will be responsible for supporting the delivery of a portfolio of research and evaluation projects. This will involve conducting research in-house and coordinating with external partners and the organisations we fund to build and share high-quality evidence. There will be opportunities to lead on fieldwork, data analysis, reporting and insight sharing with strategic guidance and hands-on support from other members of the team. 

 You will be organised, keen to develop your research skills and have a passion for working with data. You will support high profile research and evaluation projects, including the evaluation of the Adventures Away From Home Fund – a major, Government-funded outdoor learning programme. You can expect to support other projects, gathering and sharing insights from our network and young people and helping the team to work efficiently and effectively. 

Why work at UK Youth? 

We want all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving). Our strategy positions UK Youth to unlock youth work so that every young person in the UK can benefit. We work with a network that shares this ambition to build cross-sector understanding of youth work’s transformational potential, secure sufficient investment for sustainable provision, and help to embed effective solutions that will increase the quality as well as accessibility of youth work. Come and be part of this change. 

Responsibilities

• Evaluation and Learning

• Knowledge and Data Management

• Research and Horizon Scanning

Experience we're after

• Experience of managing datasets on digital platforms/software (quantitative and/or qualitative)

• Experience of leading or supporting quantitative and/or qualitative research and data analysis in any setting

• Experience of conducting literature reviews to analyse existing evidence on specific topics

• Experiencing of working across multiple projects and competing priorities and managing your time and tasks proactively

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Tuesday 6th January 2026 at 09:00am

Provisional Interview Dates: 14th and 15th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Job Purpose:

1. To lead the development and delivery of WIP’s housing programme in South London and Manchester, ensuring high quality, trauma responsive services.
2. Develop effective pathways with local housing teams and providers, including through co-design with women with lived experience, developing training and resources to improve the knowledge and understanding on women impacted by the CJS. 
3. Provide effective leadership to direct reports, fostering a positive, supportive and collaborative team culture.
4. Work collaboratively with the external affairs team to provide programme insights to influence policy and systems change to prevent criminalisation of women due to homelessness and housing insecurity.

Peer Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Peer Support Mentor

Location: This role is based based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access. 

Salary: £27,000 (Full Time Equivalent) 

Shift Pattern: This is a 25 hour per week role, worked Monday to Friday on a rota basis. You will work three shifts per week: two shifts between 09:00 - 17:00 or 10:00 - 18:00, and one longer shift between 09:00 - 20:00 or 10:00 - 21:00. You may be required to work outside these hours dependent on service and participant requirements. 

About the Role

We are seeking a compassionate and dedicated Peer Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:

Some key responsibilities include:

• Supporting residents with daily tasks
• Placing residents needs at the centre of all support provided and using trauma informed practice to guide care and support.
• Drawing on your own lived experience (such as substance misuse, offending, homelessness, or other relevant experiences) to support and relate to residents with multiple and complex needs.
• Plan and deliver activities within the Complex Needs Hub working with the activities team, including monthly activities with risk assessments and adjustments for clients.
• Holding a caseload, conducting key work sessions which are personable to their needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Carry out general housing management support

About You

You will bring creativity and a willingness to develop and implement new ideas and initiatives. As a collaborative team player, you will communicate confidently with people from a wide range of backgrounds. Drawing on your own lived experience, you will support and empower others while appreciating the diverse experiences and journeys of our residents and participants. We are seeking someone who is genuinely passionate about our work and committed to embodying our values and culture in order to help make a real difference.

• Relevant lived experience (e.g., mental health, substance misuse, offending, homelessness) to support people with complex needs.; Uses lived experience specifically to support people with multiple and complex needs.
• Good written and verbal communication, with effective relationship building skills.
• Good time management, able to prioritise and manage your own workload.
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.