Relationship manager volunteer roles in london

Volunteer Outreach & Partnership Specialist (Black British Caribbean Focus)
Remote | Min. 3 days/week | Volunteer | Monthly London meet-ups

Are you passionate about justice, healing, and truth-telling in the Black British Caribbean community? Do you believe in the power of voice, visibility, and strategic collaboration? Join us.

About Us
We are a new CIC podcast and media platform that provides a safe space for survivors of childhood sexual trauma within the Black British Caribbean community to tell their truth—and shame the devil. Through storytelling, cultural therapy, and partnership building, we aim to heal and empower.

We're now recruiting a Volunteer Outreach & Partnership Specialist to lead one of the most critical arms of our CIC.

Your Role

1. Guest Outreach & Curation (Primary):

• Lead strategy to find, vet, and schedule guests from the Black British Caribbean community who are ready to share lived experiences of childhood sexual trauma in a respectful, empowering, and supported environment.

• Manage the guest outreach pipeline via Airtable, Trello, or Notion.

• Liaise with our team to ensure a trauma-informed, mission-aligned guest journey.

2. Partnerships & Sponsorships:

• Identify and secure sponsorships and partnerships with charities, organisations, government bodies, and brands aligned with our values.

• Build and maintain a network of long-term collaborators in mental health, therapy, media, and advocacy.

• Align partnerships with growth, impact, and fundraising goals.

3. General Duties:

• Attend monthly in-person team meet-ups (Greater London).

• Collaborate with other CIC team members.

• Represent our values: knowledge of self, community love, and truth-telling.

What You Bring

• Strong ties to the Black British Caribbean community (through lived or professional experience).

• Background or skills in: outreach, journalism, PR, charity work, sales, safeguarding, or project management.

• High emotional intelligence; trauma-informed or open to learning.

• Independent, reliable, and values-aligned.

Commitment & Benefits

• Time: 3 days/week minimum (flexible, remote)

• Location: Remote with monthly London meet-ups

• Term: Min. 6 months (potential for paid role as CIC grows)

• Perks:

  • Travel expenses and refreshments for meet-ups

  • Access to CIC wellness/therapy sessions

  • LinkedIn recommendation + CPD

  • Credit on podcast and future documentary

  • First access to paid roles

Why Join Us?
This is more than outreach—it's movement-building. You’ll shape the foundation of a powerful podcast, media, and mental health platform for our community. You'll work closely with the founder and gain access to networks, healing spaces, and career-shaping experiences.

Apply Now
Click Apply and in 300 words, tell us why this mission speaks to you.

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach.

The role

As a Volunteer Outreach Coordinator with Living Reasons, you will play a key role in connecting people and communities with our mission. This remote role focuses on finding creative and innovative ways to engage new supporters, build partnerships with local businesses, and strengthen community links. Working primarily online, with opportunities to connect in your local area, you will help raise awareness of our work, communicate our message, and develop meaningful relationships that support the growth of the charity. By fostering engagement and exploring new ideas for community-led projects, you will contribute to building a stronger support network and, where appropriate, generate vital income through donations.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

Chief Advancement Officer

• Volunteer Role
• Remote/Homebased
• 10hrs a week
• Charity Worker Discounts shopping worth over £2000/year

About Project Yananai
Project Yananai is a dynamic, globally operating nonprofit organisation, with Christian values, dedicated to empowering underserved communities through adult education, sustainable skills training, and humanitarian aid. We believe in creating pathways to self-reliance and resilience, equipping individuals with the knowledge and skills they need to transform their lives and communities.

Position Summary
Project Yananai seeks an inspiring, strategic, and results-driven Chief Advancement Officer (CAO) to join our Executive Leadership Team. The CAO will serve as a key driver of the organisation’s global impact, leading all efforts related to resource development, external communications, and organisational branding. This leadership role involves guiding, mentoring, and developing the departments within the Advancement Division - specifically, Brand & Marketing, Communications & Public Relations, Fundraising & Grants, Donor Relations & Stewardship, Strategic Partnerships, and Ambassador & Influencer Engagement - through their respective department heads. Reporting directly to the CEO, the CAO will develop and execute comprehensive strategies to expand revenue streams, enhance visibility, and foster strategic partnerships aligned with Project Yananai’s mission and growth objectives.

Key Responsibilities

Strategic Leadership & Departmental Oversight

• Provide visionary leadership for the entire Advancement Division, including the departments of Brand & Marketing, Communications & Public Relations, Fundraising & Grants, Donor Relations & Stewardship, Strategic Partnerships, and Ambassador & Influencer Engagement.
• Guide, develop, and support department heads to ensure alignment with organisational goals, operational excellence, and innovative practices.
• Lead the strategic planning process for the advancement functions, ensuring integration across departments to maximise impact and efficiency.

 Resource Development & Revenue Generation

• Oversee all fundraising and resource development activities across the organisation: major gifts, institutional giving, corporate partnerships, grants, individual giving, and innovative revenue streams.
• Cultivate and steward relationships with current and prospective donors, partners, and stakeholders worldwide.
• Develop and implement strategies to diversify and expand revenue sources, including exploring new funding opportunities and innovative financial models.

Communications, Marketing & Brand Management

• Lead the creation and execution of integrated communication, marketing, and public relations strategies that effectively convey Project Yananai’s mission, impact, and value proposition globally.
• Ensure consistent, mission-aligned branding and messaging across all channels.
• Elevate the organisation’s visibility through strategic storytelling, digital campaigns, and media engagement.

Organisational and Team Development

• Build, mentor, and inspire a high-performing, diverse team within the Advancement Division, fostering a culture of collaboration, innovation, and excellence.
• Promote ongoing training, professional development, and succession planning within the division.
• Foster a workplace environment aligned with Project Yananai’s principles of equity, inclusion, and empowerment.

Cross-Department Collaboration & Organisational Alignment

• Serve as a key member of the executive team, collaborating across functions to ensure alignment with organisational priorities.
• Advise on initiatives that intersect with organisational operations, supporting project delivery and organisational sustainability.

Stakeholder Engagement & Strategic Partnerships

• Lead efforts to build and deepen strategic partnerships with organisations, institutions, and influencers aligned with Project Yananai’s mission.
• Oversee Ambassador & Influencer Engagement initiatives, cultivating relationships with advocates and public figures to amplify the organisation’s reach and impact.

Risk & Security Oversight

• Collaborate with Risk & Security Management to ensure compliance with legal, ethical, and security standards, especially in high-risk environments.
• Support development of strategies that mitigate risks related to organisational growth and external engagement.

Ideal Candidate Profile

• Proven senior leadership experience in global nonprofit organisations, with demonstrated success in fundraising, communications, marketing, and partnership development.
• Extensive experience leading and developing diverse teams and departments.
• Demonstrated ability to secure significant philanthropic support from a broad range of sources, including major donors, foundations, corporations, and innovative revenue streams.
• Strategic thinker with strong analytical, creative, and problem-solving skills.
• Excellent written and verbal communication skills, with a talent for storytelling and stakeholder engagement.
• Experience working in multicultural, international settings and a deep commitment to equity, inclusion, and social justice principles.
• Familiarity with the complexities of humanitarian and development work, including risk management and security considerations, is highly desirable.

This is a unique opportunity to help shape the future of a purpose-driven organisation making a transformative difference in communities around the world.

Project Yananai is a UK registered charity number 1209060 and an equal opportunity organisation. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. We encourage applications from people of all backgrounds and cultures.

Are you passionate about making a difference in the lives of people with refugee status and those seeking asylum in south west London? Consider joining our team at Refugee Action Kingston. We are always looking for dedicated individuals who share our values. We are a small, friendly team, driven by a passion to create positive and lasting change in our community.

Overview

Refugee Action Kingston (RAK) is an active and forward-looking charity based in Kingston Upon Thames. We help refugees and people seeking asylum to access essential services, including immigration and welfare advice, English classes, counselling and support into employment, volunteering and training.

We are a small charity that has significant impact: last year we assisted over 2000 individuals.  RAK won the Best in Supporting Young People award and was Highly Commended at the Kingston Borough Business Awards (KBBA) in 2025. 

The charity is seeking to recruit a volunteer chair of trustees, and would suit someone who has management experience in public or voluntary sector organisations. The chair will work closely with the CEO to help guide our next chapter of growth, providing governance and strategic direction inline with RAKs mission and values. Our board of trustees bring a wide range of expertise to the charity and work together, along with staff and volunteer input, to make decisions that inform its direction and achieve the best outcome for clients.  Your contribution will make a huge impact in shaping the future of those seeking sanctuary in our community, and we're excited to welcome someone passionate to the board. 

Key Responsibilities

The chair should lead or contribute to:  

• Regular trustee board meetings and key activities, including recruitment of trustees.

• Development and implementation of RAK's strategic plan.

• Governance of the charity to ensure it meets legal and regulatory requirements.

• Monitoring operational performance and implementation of a continuous improvement programme.

• Oversight of financial performance and fundraising strategy to ensure long-term sustainability.

• Promotion of relationships with key stakeholders, including funding bodies, suppliers, and contractors.

• Regular meetings with the CEO, with flexibility to respond swiftly when issues arise.

• Act as a spokesperson for RAK as needed.

Desirable

• Good understanding of issues and challenges faced by refugees and people seeking asylum in Kingston.

• Leadership qualities, including critical thinking and decision making.

• Experience of financial management and fundraising.

• Operational management experience gained in the commercial or voluntary sector.

• Experience of the principles and practices of governance in a commercial or voluntary organisation.

• Experience of being a trustee.

• Ability to use time and resources efficiently and responsibly to maximise the impact of our services for clients.

Core beliefs

• Commitment to promoting social justice and equity for all individuals, regardless of religion, culture, or background.

• Valuing and respecting diverse backgrounds, experiences, and beliefs, and fostering teamwork through inclusivity.

Please note that this is a voluntary role with reasonable volunteer expenses covered. The chair role requires a significant commitment of time and effort.

We seek individuals who are dedicated to contributing meaningfully and who are open to learning in areas where they may lack experience.Further information about RAK is on our website.

To apply, please submit your CV along with a personal statement of no more than 300 words that outlines your interest in becoming the chair of trustees.

Please note: RAK may hold interviews as and when volunteer chair of trustees applications are received. With this in mind, we encourage you to apply as soon as possible. 

Trustees at Bromley Experts by Experience play a vital role, collaborating with the Chair, fellow Trustees and the Senior Management Team to set a clear and strong strategic direction for the organisation. You will ensure that Bromley Experts by Experience is delivering against its charitable objectives and working in line with our governing documents. You will also support Bromley Experts by Experience to grow and develop as an organisation by combining your lived experience and professional expertise in a specific field, enabling us to become more impactful and effective.

As a trustee, you are also responsible for ensuring that Bromley Experts by Experience uses its resources effectively and efficiently to deliver its charitable purposes and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.

Areas of expertise we are prioritising

We are especially seeking trustees with expertise in one or more of these areas:

• Fundraising Strategy:
  • Supporting X by X Bromley to sustain, maximise and diversify income streams and fundraising activity.
  • Supporting the development of a Fundraising Policy and Plan of Action.
  • Building and maintaining relationships with funders and commissioners.
• Human Resources:
  • Supporting the Deputy CEO and ensuring that X by X Bromley complies with relevant employment laws and regulations.
  • Advising on good practice in staffing and HR matters.
  • Supporting the development, and review of, HR policies and procedures.
• Legal and Policy:
  • Guiding on relevant legal and policy matters, including contracts and governance.
• Organisational Strategy:
  • Supporting Senior Management Team to shape our strategic direction and plan for implementation.
• Secondary and Further Education:
  • Supporting X by X Bromley with advice for a brand-new stream of youth work in education settings.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of Trustees:

• Ensure that Bromley Experts by Experience operates in accordance with its governing documents and the law
• Set a clear and strong strategic direction for the organisation
• Ensure that Bromley Experts by Experience uses its resources (financial and otherwise) effectively and efficiently to deliver its charitable purposes
• Manage risks responsibly, avoiding exposing Bromley Experts by Experience to unnecessary risk and taking appropriate steps to mitigate risks
• Make decisions about Bromley Experts by Experience’s policies and strategies
• Be an ambassador for Bromley Experts by Experience, promoting our work and values

What we ask of you:

• Trustee Board Members should expect to serve for a minimum of 12 months.
• Trustee Board Members are required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average 1.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation and minutes) every 8 weeks.
  • AGM attendance (plus preparation and minutes)
  • Supporting our annual Disability Pride event.
  • Occasional scheduled meetings with senior staff and/or Chair.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days)

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• Strong organisational skills.
• Experience of how Trustee Boards operate and of effective charity governance
• Accuracy and efficiency with an eye for detail.
• Good interpersonal and communication skills, communicating in a way that is accessible to you.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• An effective team worker, contributing an independent perspective.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship and the financial aspects of running a charity.
• A genuine interest in local communities and people.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

You must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

We require a DBS Check to be completed for all Trustees.

We are especially seeking trustees with expertise in one or more of the following areas:

• Fundraising Strategy
• Human Resources
• Legal and Policy
• Organisational Strategy
• Secondary and Further Education

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Location: UK-based only (remote-friendly with occasional in-person meetings)
Time commitment: 1 hour per month (formal board meeting + occasional ad-hoc correspondence)
Term: 3 years (renewable, typical practice)
Remuneration: Voluntary, pro bono role; reasonable travel and other out-of-pocket expenses reimbursed

How to apply: Send a CV and a short statement explaining why you would like to join AWB and what skills/experience you bring. Shortlisted candidates will be invited to an informal conversation.

About Activists Without Borders

Activists Without Borders (AWB) is a UK-based campaigning charity that supports frontline activists and raises awareness of human rights, climate justice and environmental protection through advocacy, campaigning and film. We amplify the voices of those at risk and build public support for changemaking action.

Role purpose

This is a non-executive, pro bono role for someone who shares our values and vision. The trustee role is not intended to be the sole public face of AWB, although trustees may support the board at events and represent the charity where relevant.

As a trustee you will share collective legal responsibility for AWB’s governance and strategic direction, ensuring the organisation is well run, financially secure and legally compliant.

Key responsibilities

• Attend and participate in one scheduled board meeting per month (approx. 1 hour).
• Contribute to strategic planning, oversight of charity activity and risk management.
• Ensure AWB complies with its governing document, charity law and other legal requirements.
• Support fundraising, stakeholder relationships and public advocacy where appropriate.
• Act as an ambassador for AWB, supporting outreach and trustee-led networking.
• Declare any conflicts of interest and act collectively in the charity’s best interests.

Person specification - essential

• UK-based, with ability to attend monthly meetings (online, occasional in-person).
• Passion for human rights and environmental protection.
• Commitment to AWB’s mission and values.
• Experience in one or more of: governance, strategy, fundraising, campaigning, communications, legal, finance, safeguarding, or operations.
• Good communicator, collaborative, and able to exercise independent judgement.
• Willingness to act as an ambassador for AWB.

Person specification - desirable

• Prior trustee or board experience (not essential).
• Experience of working with grassroots activists, campaigning networks or in human rights / environmental fields.
• Knowledge of UK charity governance best practice.

What we offer

• An opportunity to shape strategic direction of an action-focused campaigning charity.
• Induction and onboarding support, access to governance resources and trustee training.
• Reimbursement of agreed out-of-pocket expenses.
• A supportive board that values diverse perspectives.

Equal opportunities

AWB is an equal opportunities organisation. We welcome applications from people of all backgrounds and are particularly keen to hear from under-represented groups. If you need any adjustments during the recruitment process, please let us know.

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

Job description:

"We are looking for 10 volunteers to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Volunteer Programme:

The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities of the sucessful volunteer:

Programme Management

• Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.

Participant Support & Progress Tracking

• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

Coordination & Communication

• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

Engagement & Feedback

• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

Reporting

• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills of a successful volunteer:

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred but not essential:

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks?
• Do you have access to personal PC or laptop?

Work Location: Remote

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Do you believe that there is an urgent need for places to be resilient to environmental, economic and social challenges?

Are you interested in a role that will help secure homes, places and communities where everyone can thrive?

The Town and Country Planning Association (TCPA) is looking to appoint up to two new Trustees and if you answered a resounding ‘yes’ to the questions above then these could be the roles for you!

The built and natural environment have profound impacts on people’s health, wellbeing and life chances and we also face climate, nature, housing and health crises. The work of the TCPA is, therefore, more important than ever.

To support our important work we are looking to broaden the skills and range of perspectives on our Board of Trustees. You do not need to be an expert in town planning or have a background working in the built environment sector. We are particularly interested in candidates who believe in the importance of the work we do and have experience in one or more of the following areas:

• Charity fundraising and new business development
• Charity governance
• Operational elements of running a small charity
• Campaigning and communications

 Inclusion is a core value of our organisation and we are passionate about promoting diversity and representation in our Association. We positively encourage applications regardless of age, disability, ethnicity, gender identification, marital status, pregnancy and maternity, race, religion or belief, or sexual orientation.

To find out more about the TCPA and how to express your interest in these roles please see the recruitment pack or visit our website.

Expressions of interest should be received by midday on Friday 3 October.

Are you ready to lead meaningful change and champion community voices in Haringey? The Joint Partnership Board (JPB) has already made great strides in bringing together residents, carers, and professionals to shape health and social care services. If you believe in inclusive leadership, co-production, and making sure every voice is heard, this is your chance to make a real impact. Join us in driving forward a vision of equality, accessibility, and collaboration across the borough.

The Joint Partnership Board ( JPB ) and its Reference Groups are the vehicle for partnership working in Haringey; empowering social services clients, carers and other residents as equal partners to develop and achieve strategic borough priorities across the Council and Health services. The JPB is made up of the chairs of the Reference Groups, and key officers from the Council and Health, with administrative support provided. The Reference Groups represent the interests of specific communities, to ensure their voices are heard and their needs and aspirations are taken into account. Currently we have Reference Groups representing Autism, Carers, Dementia, Older People, Physical Disabilities and Carers for people with severe complex autism and learning disabilities ( SCALD ). We are working to re-establish a Learning Disabilities Reference group and further groups may be set up in the future. The Reference Groups develop their own networks and agendas and provide information to the Joint Partnership Board which enables it to prioritise its work to the key needs of the community. 

Village Preschool E17 is a small charity in Walthamstow offering high-quality early years education. We’re currently undergoing a strategic transformation to improve operations, strengthen sustainability, and deepen our community impact.

What will you be doing?

Village Preschool E17 is a small, community-based educational charity in Walthamstow, providing high-quality early years education to local families. We are currently entering an exciting phase of transformation, and we’re seeking a new Chair of Trustees to guide us through this journey.

As Chair, you will play a vital leadership role in ensuring strong governance, strategic direction, and a sustainable future for the preschool. You’ll work closely with the Headteacher of Preschool and a committed board of trustees to improve operations, shape long-term plans, and uphold our values and charitable mission. You’ll also provide support and supervision to the Headteacher, lead termly board meetings, and act as a key representative of the organisation.

This role is both strategic and supportive, requiring sound judgement, strong interpersonal skills, and a collaborative leadership style. We’re looking for someone with experience in governance, leadership, or strategic planning—ideally within the charity, education, or early years sector. You should be confident in leading group discussions, supporting senior staff, and helping to identify funding and sponsorship opportunities.

If you’re passionate about early childhood education and community development, and want to use your skills to make a lasting local impact, we’d love to hear from you.

What are we looking for?

Leadership and Governance:

• Lead the Board of Trustees to ensure strong governance, strategic oversight, and compliance with legal and regulatory obligations.
• Chair termly trustee meetings and ensure all trustees are actively engaged and informed.
• Support the recruitment, induction, and development of trustees to build a strong and effective board.
• Ensure board decisions are actioned and followed up appropriately.

Support and Supervision:

• Provide regular line management and support to the Head of Preschool, including:
  • Leading the annual performance appraisal.
  • Acting as a sounding board for strategic and operational issues.

Communication and Representation:

• Main point of contact between the Board and the Head of Preschool.
• Create a positive, open relationship with staff, trustees, and stakeholders.

Strategic Oversight:

• Lead on the long-term development of the board and organisational planning.
• Facilitate effective collaboration and decision-making across the board.
• Take urgent action between meetings when necessary (not including decision-making unless explicitly authorised by the board).

Crisis Response:

• Act quickly and effectively in the event of emergencies or significant issues, working closely with the Head and trustees to coordinate an appropriate response.

Person Specification

Essential:

• Experience in governance, leadership, or strategic oversight—preferably within a charity, education, or early years setting.
• Strong communication and interpersonal skills.
• Ability to lead and facilitate group discussions and decision-making.
• Confidence in supervising and supporting senior staff.
• A genuine interest in early childhood education and community development.

Desirable:

• Knowledge of charity regulation, Ofsted requirements, or early years sector.
• Previous experience on a board or in a chairing role.
• Local to Waltham Forest or strong understanding of the local community.

What difference will you make?

As Chair of the Board of Trustees, you will play a vital role in shaping the future of Village Preschool E17. Your leadership will help guide our charity through an exciting period of transformation—strengthening governance, improving operations, and ensuring we continue to deliver high-quality early years education to local families.

You will be a key source of support for our Head of Preschool and a driving force behind a collaborative, effective trustee board. By bringing your skills and insight to strategic planning, compliance, and funding development, you will directly impact the lives of the children and families we serve.

This is a meaningful opportunity to use your experience for good—helping a valued local charity remain sustainable, inclusive, and deeply rooted in its community. Your voice, leadership, and vision could help secure a brighter future for Village Preschool E17.

Before you apply

Please provide a CV and cover letter detailing why you are interested in this role and your relevant experience.

**We are reviewing applications on a rolling basis and will close the opportunity once we've found the right person to join our board - early applications are encouraged.**