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About the Shrine
For centuries, the Shrine of Our Lady of Walsingham in Norfolk has welcomed pilgrims, visitors and communities seeking reflection, connection and renewal.
It remains one of the UK’s most significant centres of pilgrimage. Each year, we receive around 10,000 residential pilgrims and over 100,000 visitors. Our work also includes education programmes, school visits and resources to support the teaching of Christianity in schools and parishes. We are committed to being a place of welcome for all, with particular care for those who come seeking hope, support and a sense of belonging.
Fundraising at the Shrine
The Shrine is supported by donations, membership, legacies and grants, and receives no statutory funding.
We are now establishing a more structured and professional approach to fundraising and this role will play an important part in supporting the delivery of that activity and helping to build a sustainable income base for the future.
Why this role now?
As the Shrine develops a more proactive approach to fundraising, we are looking for someone who can help ensure that activity is well-organised, consistent and effective.
This is an opportunity to join at an early stage and help build the systems, processes and supporter relationships that will underpin long-term growth.
Job description and terms and conditions
Job Description: Fundraising Officer
Line Manager:Director of Engagement and Education
Salary:£40,000-£45,000 per annum (pro rata if part time)
Normal place of work:The Shrine of Our Lady of Walsingham, Norfolk, with some flexibility for hybrid working (1-2 days per week remote)
Hours:40 hours per week (may include weekends and Bank Holidays as required)
Holiday Terms:25 days plus 8 Bank Holidays (those worked can be taken off in lieu)
Terms: An initial 6 months. The appointment to be confirmed, if satisfactory, after that period. Notice period - 8 weeks
Pension: The company operates a contributory pension scheme, the post holder contributing one third of the premium up to a maximum of five percent of salary.
Meals: During the Pilgrimage Season (1 February to 8 December) meals will be free of charge from the pilgrim refectory menu on the days the post holder is on shift.
Equal Opportunities: We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work.
Health and Safety: All employees have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy.
Safeguarding: WCTA Ltd is committed to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. A satisfactory DBS check will need to be returned prior to commencement of employment.
Purpose of the role
To support the delivery of fundraising activity, ensuring that campaigns, communications and supporter relationships are well managed and professionally delivered.
The role combines project coordination, communications and relationship support, and would suit someone who is organised, proactive and comfortable managing multiple workstreams.
Key responsibilities
Supporter and Membership Engagement
Support the day-to-day running of the Shrine’s membership programme. Maintain accurate records and ensure timely communications
Help build stronger relationships with supporters
Campaign and Project Delivery
Support the delivery of fundraising campaigns and appeals Coordinate communications across print and digital channels Track responses and help monitor performance
Trusts and Grants
Research potential funders
Draft applications to smaller trusts (typically up to £5,000) Manage deadlines and reporting requirements
Communications and Content
Support the creation of newsletters and supporter updates. Assist with writing and editing fundraising communications
Donor Research and Support
Carry out research to identify potential supporters Prepare briefing materials for meetings and events
Events and Stewardship
Support the organisation of fundraising events Help manage invitations, guest lists and follow-up Ensure donors are thanked and kept informed
Systems and Administration
Maintain accurate supporter data
Support the development and use of fundraising systems
Compliance
Ensure activity complies with fundraising regulations and data protection requirements
Person Specification
We are open to candidates from a range of backgrounds. You may have worked in fundraising, events, communications, administration or another relevant field.
We are particularly interested in candidates who can demonstrate:
- Strong organisational skills and attention to detail
- Ability to manage multiple tasks and deadlines
- Clear and confident written communication
- Good interpersonal skills and a collaborative approach
- Confidence in working with data and systems
Personal Qualities
- Proactive and willing to take initiative
- Professional and reliable
- Able to work both independently and as part of a team
- An interest in the Shrine’s work and purpose
Closing Date: Friday 24th July 2026
The client requests no contact from agencies or media sales.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.
Their recently established Events & Operations hub brings together donor-facing events and the operational systems and processes that underpin high-value fundraising, creating a cohesive function that supports outstanding supporter experiences and sustainable income growth.
We are looking for an organised and proactive Events & Operations Officer to play a key role within this function and deliver the experiences, systems and insight that support Greenpeace UK’s Major Donor, Trusts & Foundations and Legacy fundraising programmes.
This is far from a typical events role. Working closely with the Events & Operations Manager, you will lead on many of the team’s cultivation and stewardship events, creating opportunities for supporters to connect directly with Greenpeace’s mission and impact. You could be coordinating major donor networking events, organising behind-the-scenes briefings with campaigners, delivering legacy stewardship events, supporting unique supporter experiences, or helping to bring prospects together through creative events and workshops.
Alongside event delivery, you will play an equally important role in the operational side of the team. From CRM reporting and data management to process improvement and cross-organisational projects, you will help create the systems and infrastructure that enable fundraisers to spend more time building relationships and securing income.
This role will suit someone who enjoys variety, loves making complex projects run smoothly, and takes genuine satisfaction from both delivering exceptional experiences and improving the processes behind them. It is an opportunity to work closely with an experienced manager, take ownership of significant areas of work, and help shape a function that continues to evolve.
As Events & Operations Officer, you will:
- Lead the delivery of many of Greenpeace UK’s high-value cultivation and stewardship events, taking ownership of planning, logistics, supplier management and on-the-day delivery
- Support a diverse programme of donor events, including networking events, campaign briefings, webinars, roundtables and supporter experiences that bring donors closer to Greenpeace’s work
- Support the delivery of flagship events led by the Events & Operations Manager, helping to create exceptional experiences for major donors, legacy supporters and prospects
- Work across the Key Relationships team to ensure events are embedded within supporter journeys and contribute to engagement, stewardship and income growth
- Design and maintain CRM reports and dashboards, providing fundraisers with the insights they need to manage portfolios, track pipelines and forecast income
- Maintain accurate and compliant CRM records, supporting data integrity, GDPR compliance and effective reporting
- Identify and implement process improvements that help fundraisers spend more time building relationships and less time on administration
- Act as a key operational link with colleagues across Data & Insight, Finance and other teams, helping to improve systems, processes and ways of working
- Support team coordination, planning and cross-organisational projects while contributing to the continued development of the Events & Operations hub
Essential skills and experience:
- Proven success delivering high-value fundraising events, with responsibility for planning, logistics and execution
- Strong experience using CRM databases such as Salesforce, Raiser’s Edge or similar platforms for data entry, reporting, and record maintenance
- Meticulous attention to detail and a commitment to delivering high standards
- Excellent organisational and project management skills, with the ability to manage multiple priorities, coordinate complex logistics and meet deadlines
- Strong stakeholder management and communication skills, with the ability to build effective relationships with colleagues, suppliers and supporters
- A proactive and collaborative approach, with the confidence to identify inefficiencies, improve processes and work effectively across teams
- Clear evidence of working in a values-driven way, demonstrating commitment to collaboration, inclusion, continuous learning and role-modelling organisational values consistent with Greenpeace UK
Desirable, but not essential:
- Experience of both major donor and legacy fundraising events
- Experience contributing to process improvement, systems development or fundraising operations projects
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.
If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Laura at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the screening questions for application via CharityJob.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits
Employee benefits include:
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
- Interest free season ticket loan, or a tax efficient bicycle loan
- Life assurance scheme (4 x annual salary)
- Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor
Greenpeace UK are partnering with Laura Macnamara at QuarterFive on this appointment. Application is by CV and answers to the screening questions in the first instance.
The screening questions are intended to give us a little more context about your experience and suitability for the role. They are not a formal supporting statement, so please don't feel you need to provide lengthy answers.
Laura will contact suitable candidates and invite them to an informal screening call. Full support will be provided for formal application.
Community Builder (Community Development) – Leeds
People-focused community engagement role supporting the armed forces community to connect, collaborate and lead local change
Salary: Up to £33,995 per annum
Location: Remote in Leeds with travel within the UK. See the “Please Note” section below for further details.
Contract Type: Permanent
The Opportunity
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team, working to support local veterans to take an active role in their communities.
This is a hands-on, relationship-led role focused on bringing people together, building trust, and enabling community-led action. You will work with veterans, local residents, community groups and organisations to strengthen connections and create opportunities for people to participate, contribute and thrive.
If you are passionate about community engagement, relationship building, and supporting people to create positive local change, we would love to hear from you.
About The Role
As a Community Builder, you will work with members of the Armed Forces Community, particularly those who may face barriers to participation or engagement.
This role may also be described in other organisations as a Community Development Officer or Community Engagement Officer.
A Community Builder is a relationship-led professional who brings people together, builds trust, strengthens local networks and supports communities to take action on the things that matter most to them.
In this role, you will be actively visible and present within your local community, building trusted relationships and supporting conversations that help people connect and collaborate.
You will facilitate conversations with veterans, local residents and community groups to understand local strengths, interests and priorities. You will connect people with shared interests and ideas, helping to build collaboration and encourage community-led action. You will support community ideas to develop into practical activities, projects and opportunities, and you will work with local organisations and partners to strengthen community networks.
This role brings together community engagement, facilitation and partnership working to create meaningful, long-term impact.
What a Typical Two Weeks Might Look Like
Community Development is a flexible role shaped by the needs of local people and communities, with some evening and weekend working required.
To help you understand how the role operates in practice, we’ve included an example two-week working pattern attached.
Please note this is for illustration only and will vary depending on community needs and priorities.
About You
We are looking for someone who is motivated by working with people and passionate about helping communities connect and thrive.
You may already have experience in community development, or come from a background such as housing, social care, education, youth work or the wider charity sector. What matters most is your ability to build trusted relationships, engage people effectively and support collaboration that leads to positive change.
You will be an excellent communicator, able to build trust, inspire action and work effectively with a wide range of people and organisations. You will also be comfortable working independently, managing a varied workload and developing strong working relationships across different groups.
We are looking for someone with:
- A Community Development qualification and/or transferable Community Development skills and experience.
- An awareness of (or willingness to learn) Asset-Based Community Development (ABCD) – an approach focused on building on the strengths, skills and connections already present in communities.
- Strong communication and interpersonal skills, with the ability to build relationships that drive action.
- A track record of successful collaboration with internal and external partners and stakeholders.
- Effective and efficient organisational and IT skills.
PLEASE NOTE:
- The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
- There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
- The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
- The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
About the Team
You’ll be joining a supportive and collaborative team of Community Development professionals working across local communities to build relationships, develop partnerships and support community-led activity. Community Development Managers and Community Builders work closely together, sharing learning and supporting each other to deliver meaningful local impact.
Please see the job description for more details.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 23rd July 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Finance Officer
P/T (0.6FTE) Finance Officer- £32,000 circa pro rato
Homebased with some travel to London.
We are seeking to appoint a Finance officer to join our small but dynamic Finance team.
As a Finance Officer you will support the Senior Finance Manager by delivering accurate and timely transactional finance services, maintaining financial records, and assisting with reconciliations, reporting, and audit preparation.
This role will ensure that the day-to-day financial operations of the organisation and its branches run smoothly and in compliance with policies.
Who we are
Landscape Institute is the UK’s chartered body for landscape professionals and an educational charity committed to advancing the practice of landscape. Through the work of our members, we strive to protect, enhance and conserve the natural and built environment, creating places that benefit both people and nature.
Members are at the heart of the LI. Supporting the professional development and practice of our members drives and motivates everyone engaged within the LI.
The role
This is an exciting opportunity for a finance officer who is organised, reliable and detail focused person to join the finance team.
This is a critical operational role within the LI, you will be supporting the Senior Finance Manager in the day to day running of our financial systems and processes. The role holder will work closely with the Senior Finance Manager and the broader LI Team to help ensure strong financial information and control across the LI.
Key Criteria
A key criteria for the role is a great team player who has excellent organisational skills, strong attention to detail and the ability to manage financial information appropriately.
Application process
If you are passionate about the role and have the skills and expertise we are looking for, we would love to hear from you,
Please apply with your CV.
More information about the role go to our website
Applications close 06th Jul
The client requests no contact from agencies or media sales.
About Us
Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham- one of the most deprived areas in Surrey.
We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.
Our work is shaped by the voices of local people, and we are committed to ensuring that everyone- especially those who may feel excluded or overlooked- can take part and feel a sense of belonging. As a small, dedicated team, we value collaboration, inclusion, and community connection in everything we do.
About the Role
The Community Inclusion & Engagement Officer plays a vital role in ensuring MCFT’s work reaches and reflects the whole community.
You’ll work both within the Hub and out in the community, building trusted relationships with residents, increasing participation, and ensuring our services are inclusive, accessible, and responsive to local needs.
Working closely with colleagues and volunteers, you’ll be a key link between the community and our programmes- helping shape activities, gather insight, and engage those who may face barriers to participation.
This role is ideal for someone who is people-focused, proactive, and passionate about inclusion, and who enjoys working in a visible, community-facing position.
Essential Skills & Experience
- Experience working directly with the public or supporting communities
- Strong communication skills with warmth, empathy, and professionalism
- Ability to build trust and positive relationships with a wide range of people
- Understanding of challenges faced by communities like Merstham
- Strong organisational skills and ability to manage a varied workload
- Ability to work both independently and collaboratively within a small team
- Experience gathering community insight or feedback to inform services
- Confidence using social media to engage communities
- Flexibility to work occasional evenings and weekends
- Commitment to inclusion, accessibility, and community participation
Desirable Skills & Experience
- Experience in community development, outreach, or inclusion-focused roles
- Experience supporting families, young people, or wellbeing initiatives
- Knowledge of local services and community networks
- Experience working with volunteers
- Experience collecting data or contributing to monitoring and evaluation
- Local knowledge of Merstham
- Ability to travel locally (e.g. driving licence or equivalent access)
Why Join MCFT?
- Make a direct and visible difference in your local community
- Build meaningful relationships with residents and partners
- Help shape inclusive, community-led activities and services
- Work as part of a supportive and collaborative team
- Benefit from flexible working arrangements
- Play a key role in creating a more connected and inclusive Merstham
To support, empower and connect an inclusive community.



Help us change lives through world-class medical research
At the Medical Research Foundation, we believe in the transformative power of medical research. As an independent charitable foundation, we fund exceptional research into underfunded and emerging areas of health, areas where we can make the biggest impact. As we roll out an ambitious strategy to 2029, we’re looking for a Research Impact Officer to help monitor and evaluate our research to ensure our funded projects make a real-world difference.
About the role
- Reporting to our Senior Research Impact Manager, your main responsibilities will be to:
- Provide day-to-day administration for the research portfolio
- Be the first point of contact for reporting enquiries from funded researchers
- Collate qualitative and quantitative data to support impact reporting
- Support the ongoing development of progress reporting forms
- Develop and maintain working relationships with grant-holders
- Organise and attend meetings with researchers in support of impact evaluation activities
- Liaise with the Communications Team to publicise research outputs
- Respond to requests for information about research impact from across the organisation
- Assist in the delivery of scientific seminars and award events
- Represent the charity at external events.
About you
You will use your excellent analytical, communication and organisational skills to help us manage our diverse research portfolio. You are motivated and enthusiastic and you will be keen to get involved in projects aimed at achieving our ambitious research strategy. You can see full details in the attached job description, but we will be looking particularly closely for evidence of the following criteria in your written application:
- Experience of working or volunteering in a science-related environment
- Experience of collating and analysing data using Microsoft Excel plus generally high level of IT skills
- An interest in scientific affairs or medical research
- Ability to understand complex scientific information presented in reports and explain it in a simple way
- Excellent customer service skills
- Ability to communicate clearly in writing and verbally with colleagues, scientists and other stakeholders
About the Medical Research Foundation
Our vision is a world where medical research improves health for everyone.
There are still many health conditions which impose a heavy burden on millions of people, in the UK and around the world. History has shown us, time and again, that the best way to achieve better human health is through medical research. We know that by investing now, we will see life-saving advances in the future and improvements in health for everyone.
Salary, benefits and working arrangements
We will offer a salary of between £32,000 and £37,000 per annum depending on skills and experience for a full-time post (36 hours). We are happy to consider a part-time contract (min 0.8 FTE).
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday and Thursday) with the option to work remotely for the remainder.
We offer
- 30 days' holiday plus bank holidays (pro rata)
- Double-matched pension contributions up to 12% employer contribution
- Life insurance at 4x salary
- Wellbeing support and flexible working culture
Equity, Diversity, and Inclusion at the Medical Research Foundation
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong. We encourage and welcome applications from people of all backgrounds.
How to apply
The job description gives full details of the role and who we are looking for. To give your application the best chance of success, please prepare a CV and supporting statement that set out clearly how you meet the shorlisting criteria listed above under 'About you', then visit our website to find out how to submit your application.
If we invite you to interview we will ask you to provide evidence of your right to work in the UK.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to work directly with volunteers, community groups, healthcare professionals and local partners to strengthen community connections, amplify lived experience and ensure people affected by diabetes can access support, information and opportunities to get involved.
As our Engaging Communities and Volunteering Officer, you will play a key role in developing and strengthening community engagement across Northern Ireland.
You will recruit, support and empower a network of volunteers who are passionate about making a difference in their communities. Working collaboratively with community organisations, healthcare providers and voluntary sector partners, you will help raise awareness of diabetes, improve access to support and ensure Diabetes UK Northern Ireland is reaching diverse and underrepresented communities.
You will build trusted relationships, identify new partnership opportunities and support community led approaches that place people with lived experience at the heart of our work.
This is a varied role that combines community engagement, volunteer development, partnership building, project delivery and impact measurement.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.
As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.
The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.
The client requests no contact from agencies or media sales.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
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Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
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Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
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Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
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Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
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Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
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Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
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Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
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Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
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Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
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Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
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Lead on set up and implementation of new seasons, events and sales activity
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Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
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Maintain high standards of data accuracy and integrity across Box Office and customer records
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Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
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Champion accessibility across all ticketing and customer service activity
Leadership & Management:
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Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
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Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
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Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
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Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
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Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
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Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
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Minimum three years' experience in a CRM, ticketing, audience data or related role
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Advanced knowledge and practical experience of Tessitura
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Experience managing and maintaining CRM systems and customer databases
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Experience producing audience analysis, reporting and business insight
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Strong understanding of customer relationship management principles
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Excellent attention to detail and commitment to data accuracy
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Strong analytical and problem-solving skills
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Excellent communication and interpersonal skills
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Ability to explain technical concepts to non-technical colleagues
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Ability to manage multiple priorities and meet deadlines
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Commitment to delivering outstanding customer experiences
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Interest in music, culture and the arts
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Willingness to work evenings and weekends
Desirable
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Experience of implementing CRM upgrades or major systems projects
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Experience working within a Tessitura consortium
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Experience of customer journey mapping and audience segmentation
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Experience of marketing automation and CRM-driven campaign delivery
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Experience working within an arts, cultural or performing arts organisation
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Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
We are looking for a senior partnerships officer who will ensure our vital work to address the
environmental crisis is well funded, working to secure new partnerships and stewarding existing
funder relationships.
This multifaceted role works across teams to coordinate and deliver Green Alliance’s fundraising
activities and grant management. Collaborating with the organisation’s policy and political
experts, you support the creation of creative and impactful new project proposals that address
environmental problems and support the organisation’s strategy. You will identify funders for this
through prospecting and relationship building and will guide proposals through processes to
secure funds. You will monitor the organisation’s progress against fundraising targets and lead on
management of our funding pipeline.
Stewardship of existing funding relationships is a significant part of this role which means
ensuring we have excellent communication with our funders, making sure they receive high
quality reports on Green Alliance’s impact and supporting the team to see our funders as partners.
You will manage our Business Circle and maintain relationships with its members and support
efforts to recruit new business members into Green Alliance Task Forces.
Excellent communication skills are at the heart of this role, both written and verbal. You will be
confident, efficient, and resourceful; calm under pressure and enjoy building strong relationships
with a variety of senior stakeholders, as well as working independently. Strong skills in relation to
organisation, administration and prioritisation are essential.
You will need to understand, or be willing to learn about, the political and environmental policy
contexts we work in.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
- Operational Systems
- Governance
- Compliance
- Finance and Growth
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
- Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
- Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
- Provide expert advice on finance, operations, commercial performance and organisational risk
- Lead organisational planning, business continuity, and operational resilience
- Foster a culture of continuous improvement, accountability and inclusion
Finance, Commercial & Sustainability
- Lead financial strategy, planning and performance, ensuring long-term sustainability
- Oversee budgeting, forecasting, cashflow and financial controls
- Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
- Support funding growth through strong financial insight and business case development
- Ensure robust financial governance, audit and compliance
Operations & Infrastructure
- Lead and strengthen operational functions including HR, IT, governance and administration
- Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
- Oversee procurement, contracts, facilities, and organisational compliance
- Drive innovation and value for money across operations
People & Culture
- Champion a positive, inclusive and high-performing organisational culture
- Oversee HR strategy, workforce planning and leadership development
- Ensure compliance with employment law and best practice
- Promote wellbeing, engagement and organisational effectiveness
Digital & Technology
- Provide strategic oversight of IT, data and digital development
- Ensure systems are secure, resilient and aligned to organisational needs
- Leverage data and technology to improve insight, decision-making and organisational impact
Governance, Risk & Compliance
- Ensure effective governance frameworks, risk management and regulatory compliance
- Support the CEO and Board with high-quality reporting and strategic insight
- Lead safeguarding, data protection and organisational risk strategy
- Drive a strong culture of accountability and ethical practice
Leadership & Management
- Lead and develop a small senior team across finance, HR and IT
- Build capability, strengthen performance, and embed a collaborative culture
- Model Cerebra’s values and leadership behaviours
Key Attributes
- Strategic and commercially minded leader with strong operational delivery experience
- Strong financial leadership and business acumen
- Proven track record of driving income growth, sustainability and organisational performance
- Skilled in governance, risk and stakeholder engagement
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
Looking for an opportunity to join a friendly team and use your skills as a Housing Officer?
We are looking for new colleagues to join our Housing team in London and Hertfordshire, to make sure our customers receive a professional and high quality service.
In this busy role you'll use your knowledge and skills to resolve a range of housing management challenges including anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.
You'll manage your own caseload and build effective working relationships with external agencies.
As a Housing Officer at SNG you'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
- The ability to proactively manage a complex caseload
- Strong communication skills with previous experience of working with customers in a demanding environment.
- Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
- Previous experience, or a knowledge of delivering housing management services
- Experience of using computer systems, for example Microsoft Office
- The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
What you need to know:
- You will be joining our team in London based in the Wembley office
- You'll be covering our properties in West London, East London, Central London and Hertfordshire
- The role is permanent, and you'll be working full time (37 hours a week)
- As you will out be visiting our customers you'll need a full UK driving licence and a car
If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
The much-loved ESTH Charity is dedicated to going above and beyond for our patients, their families, and the incredible staff who care for them. Thanks to the generous funds we receive, we are able to deliver vital support and enhancements that the NHS alone cannot provide.
We are on the lookout for a passionate and proactive Fundraising Officer to join our small but driven team at a pivotal moment in our journey.
Working closely with the Head of Charity, you will support the delivery of the Charity’s bold three-year strategy, helping us grow income across multiple streams and ensuring the smooth day-to-day running of a fast-moving, high-impact charity.
This is a fantastic opportunity for someone who thrives on variety, loves building relationships, and is excited to help shape the future of a charity that punches well above its weight.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Trusts and Foundations Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.
Role
This is an exciting opportunity for an ambitious Trusts & Foundations fundraiser who is ready to strengthen and diversify their experience, to work with small, medium and high-value funders, and to play a meaningful role within Greyhound Rescue Wales.
The Trusts and Foundations Officer is responsible for securing grants of varying sizes, translating all aspects of GRW’s work into compelling, high-quality applications for a diverse range of prospective funders.
As part of our Income Generation Team, you will work closely with the Head of Fundraising, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.
You’ll take ownership of a varied portfolio of trust and foundation relationships, building on warm funders while also researching and developing new prospects at the four-to six-figure level.
This role offers hands-on experience across the full trusts fundraising cycle — from research and relationship-building to bid writing, reporting and stewardship with strong support and clear opportunities to grow
Please see attached the full job description and person specification
The client requests no contact from agencies or media sales.
About the role
You’ll be responsible for the day-to-day contact with healthcare professionals and NHS Trusts so that breast cancer patients get the right support at the right time. Here for You provides people diagnosed with breast cancer personalised and timely access to all of Breast Cancer Now’s trusted information and specialist support via a single healthcare professional referral.
You’ll build and enhance the relationships we have with NHS Trusts and healthcare professionals so that the referral route to Breast Cancer Now is integrated into their processes and procedures. You’ll also work with colleagues across the support and influencing directorate, as well as contributing to our monthly reporting.
About you
We’re looking for someone with excellent communication and presentation skills, who is comfortable with multi-tasking and being proactive. You’ll be highly organised, with the ability to adapt to changing circumstances.
You’ll be experienced in building positive relationships with colleagues and external partners alike.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role can be primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£28,000 to £29,000 per annum if Sheffield based
£30,00 to £31,000 per annum if London based
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
Closing date: Friday 3 July 2026, 09.00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date: Tuesday 21 July 2026






