563 Relationship officer jobs

At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.

This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.

You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.

What makes this opportunity different

This role offers more than traditional database administration.

Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.

You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.

What you’ll be doing

You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:

• Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
• Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
• Delivering clear training, guidance and practical support to CRM users
• Managing data imports, cleansing, audits and database administration
• Monitoring data quality and improving how supporter information is recorded
• Working with stakeholders to understand their needs and improve systems and processes

About you

You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.

You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.

You’ll bring:

• Proven ability to learn new systems quickly and develop advanced knowledge
• Strong data manipulation skills using Excel, Access or comparable tools
• Highly developed problem-solving skills
• The ability to investigate data or system issues methodically
• Experience managing several stakeholders and competing requirements
• The ability to draw out requirements and translate them into practical improvements
• Strong communication skills and the ability to explain technical information clearly
• A proactive approach and a high level of initiative

It would be helpful, but not essential, if you have

• Experience of working within a charity
• Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
• Experience using ImportOmatic or a similar data import tool
• Experience designing and delivering systems training
• Experience creating user guidance or process documentation
• Experience supporting CRM adoption or system change 

Benefits:

• Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
• 27 days’ annual leave plus bank holidays, rising to 29 days after five years
• A contributory pension scheme with employer contributions of up to 6%
• Life insurance for eligible pension scheme members
• Enhanced maternity and adoption leave and pay
• Employee assistance and confidential counselling services
• Flexible working options
• Subsidised on-site canteens
• A bright, modern Chelsea office close to South Kensington station
• The technology and equipment needed to work effectively from home

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all

We are looking for a part-time Membership Officer, who will be working alongside our existing part-time Membership Officer. Together, you will lead on administrative support of our membership functions. Reporting to our Operations Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership. This role will work Tuesdays, Thursdays and Fridays and will work one day a week in our office in Archway, London (Tuesdays).

This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.

We are looking for a committed and highly motivated individual with previous similar experience who is keen to join our small and friendly team. It’s important to us that the successful candidate will be in post for a substantial period. Occasionally this role would be asked to support at evening committee meetings or on Saturdays.

If you think you may have the relevant skills and experience, we look forward to hearing from you.

Contract: 12-month FTC with potential for a permanent contract

Sebastian’s Action Trust (SAT) supports children with life-limiting conditions and their families. We help those families navigate the emotional and practical difficulties that come with caring for a child with complex needs and provide a place where they can connect, relax and make precious memories together. 

With the planned retirement of the current CEO, we are looking for an experienced charity leader with a background in fundraising, to take the organisation forward into the next phase of its strategic development. This could be an opportunity for a senior fundraising professional to take the next step into a CEO role. 

This role combines overall leadership of the charity with responsibility for income diversification and growth, with a focus on fundraising to drive stability and sustainability. The successful candidate will oversee the delivery of high-quality services, events and support provision, ensuring that the highest standards of health, safety and safeguarding are maintained. They will also nurture relationships with partner organisations and other local charities to explore opportunities for collaboration and efficiency. 

This role will lead a small but committed team of staff and volunteers who are passionate about the work we do, so you will be comfortable combining strategic thinking with pragmatism and creativity. 

The successful candidate will have experience of charity governance and financial management, and be confident working with a committed board and with partners and stakeholders to maximise impact for service users. They will also need to demonstrate hands-on experience of fundraising, with a track record of securing significant income from trusts, corporates and major donors.

This is a challenging but rewarding opportunity to make a real and lasting difference to families facing unimaginable difficulties. If this sounds like your next step, send your CV and covering letter or email to arrange an informal chat. 

Could you be the next Chief Officer of Just Drop-In?

We're looking for an inspiring, values-driven leader to guide our much-loved charity in Macclesfield into its next chapter.

For 25 years, Just Drop-In has been a lifeline for young people 11–24yrs old across the north of Cheshire East. Every year, we support more than 1,000 children and young people through our Counselling, Mentoring, Wellbeing, and Parent Support Services — and the need has never been greater.

We're looking for someone who brings:

✅ Strong leadership experience

✅ Business awareness

✅ Safeguarding knowledge and experience

✅ Experience of working with children and young people and a genuine passion for helping them thrive

This is a rare opportunity to lead an organisation with deep roots in its community and a team that truly believes in its mission.

If this sounds like you — or someone you know — we'd love to hear from you.

Please see further information and how to apply by downloading the attached document or clicking redirect to recruiter. 

#Hiring #ChiefOfficer #Charity #YouthWork #Macclesfield #NonProfit #Leadership #JobOpportunity

The Executive Director will provide strategic, operational and financial leadership for East London Dance, working in close partnership with the Creative Director & CEO to deliver the organisation’s vision and business plan, strengthening its position as an Arts Council England National Portfolio Organisation. The role leads people, culture, finance, governance, risk, operations, fundraising and stakeholder engagement, ensuring the organisation remains financially sustainable, well-governed and equipped to deliver high-quality artistic and community programmes.

As a senior ambassador, the Executive Director builds strong relationships with funders, partners, trustees and stakeholders, while fostering an inclusive, collaborative and values-led culture. The role creates the conditions for a thriving team, turning creative ambition into organisational reality and supporting East London Dance’s long-term success.

We’re looking for someone who can help turn our ambition into a sustainable, thriving future – building the relationships and the funding that will carry us forward, and doing it alongside a team that already cares deeply about the organisation.

If you’re someone who loves building things, who knows how to bring people and money together, and who wants to help shape what east London’s cultural life looks like for years to come – we’d love to hear from you.

Job requirements:

Must bring substantial senior leadership experience, ideally Director, Deputy CEO or equivalent level, with evidence of strategic planning, organisational growth and performance management. Must have a proven track record in fundraising, business development and income generation, including securing funding, managing funder relationships and identifying new commercial or partnership opportunities; experience leading high-performing teams, managing change and strengthening organisational culture; strong financial acumen, including understanding budgets, balance sheets and financial decision-making; knowledge of charity governance, safeguarding, health and safety, data protection and risk management frameworks; experience working with Boards of Trustees. Must demonstrate commitment to diversity, equity and inclusion, possess excellent written and verbal communication skills, be confident using Microsoft Suite, and have knowledge of ACE funding and reporting requirements.

Job Responsibilities:

Provides strategic, operational and financial leadership with Creative Director & CEO. The role translates the Business Plan into action, leads staff, freelancers and consultants, and develops an inclusive, high-performing culture. Key responsibilities include workforce planning, recruitment, HR compliance, performance management and staff wellbeing. The role oversees organisational systems, administration, IT and the operation of Talent House, including health and safety, compliance, venue hire and stakeholder relationships. They co-lead budgeting, forecasting, financial reporting, cash flow monitoring and audit processes, while driving fundraising and income generation across grants, trusts, partnerships, sponsorship and earned income. The role also leads governance, risk management and business continuity planning, supports the Board of Trustees, develops strategic partnerships, represents the organisation externally and strengthens its profile, impact and long-term sustainability.

Apply via the East London Dance Website by Thursday 8 October, 12 Noon

At The Sick Children’s Trust, we believe no child should face hospital alone and no family should be separated during one of the most challenging times of their lives. Through our ten ‘Homes from Home’ across England, we provide free accommodation and vital support, keeping families close to their seriously ill child’s hospital bedside.

We’re looking for a talented and ambitious Senior Trusts & Foundations Officer to join our passionate team. This is a fantastic opportunity to take ownerships of a strong portfolio of charitable trusts and foundations, developing long-term relationships and securing multi-year funding to sustain and grow our services.

You’ll have the opportunity, skills and talent to write compelling, tailored funding proposals, deliver excellent stewardship, and work directly with funders to demonstrate the impact of our work.

This is an exciting opportunity to help shape and grow St Luke's corporate partnerships programme.  The Corporate Partnerships Officer will play a leading role in generating new income and developing relationships with businesses whose values align with our mission. Working closely with the Head of Corporate Partnerships, this role will identify, cultivate and secure new corporate partnerships that support St Luke's work through sponsorship, charitable giving, employee fundraising, volunteering and wider social value initiatives.

This role will focus primarily on new business development and income generation while supporting the development of long-term, mutually beneficial corporate relationships.

Key Responsibilities:

Corporate Partnership Development

· Identify, research and prioritise prospective corporate partners whose values, CSR, ESG and social value objectives align with St Luke's mission

· Build and maintain a strong pipeline of corporate prospects using effective prospect research, networking and outreach activities

· Develop, cultivate and convert relationships with business decision-makers and corporate stakeholders

· Secure new corporate partnerships and sponsorship opportunities that generate sustainable income and community impact

· Deliver agreed income targets and partnership KPIs

· Generate new opportunities through networking, referrals, events and direct engagement

Proposal Development and Income Generation

· Develop compelling and tailored partnership proposals, sponsorship packages, presentations and pitches

· Create funding opportunities across St Luke's programmes and services including digital inclusion, employment and skills, health and wellbeing, food security and social isolation initiatives

· Negotiate partnership agreements and secure financial support from businesses

· Work with colleagues to develop innovative and attractive corporate engagement opportunities

Relationship Management

· Support the successful onboarding of newly secured partners

· Work collaboratively with colleagues to ensure partners receive an excellent experience and achieve their partnership objectives

· Identify opportunities to increase partner engagement through employee fundraising, events and volunteering

· Support partnership renewals and the longer-term development of corporate relationships

Marketing and External Engagement

· Contribute to the development and continuous improvement of St Luke's corporate partnerships offer

· Produce engaging partnership materials, impact reports, case studies and promotional content

· Represent St Luke's at networking events, business forums, conferences and stakeholder meetings

· Act as an ambassador for St Luke's and promote the organisation's values and impact

Monitoring and Reporting

· Maintain accurate records of partnerships, prospects, meetings and income activity using CRM and reporting systems

· Monitor progress against agreed targets and KPIs

· Provide regular reports on pipeline development, income generation and partnership activity

· Gather and communicate impact data and stories that demonstrate the value of corporate support

General Responsibilities

· Promote equity, diversity and inclusion throughout all aspects of the role

· Ensure compliance with safeguarding, health and safety, GDPR and organisational policies

· Attend meetings, events and occasional evening/weekend engagements as required

· Undertake other duties commensurate with the level and responsibilities of the post 

Person Specification

We are looking for an individual who can demonstrate the following competencies to a high level. We will be looking for evidence of all of the following key competencies during the selection process if you are shortlisted.

Essential Experience and Skills:

· Experience of generating income, securing partnerships, winning new business or delivering against sales targets.

· Experience building and managing relationships with external stakeholders.

· Experience producing persuasive proposals, funding applications, presentations or business pitches.

· Excellent written and verbal communication skills.

· Strong interpersonal and relationship-building abilities.

· Ability to identify opportunities and take initiative.

· Strong organisational skills with the ability to manage multiple projects and priorities.

· Experience using databases, CRM systems or fundraising platforms.

· Ability to work independently while contributing effectively within a team.

Essential Knowledge and Attributes:

· Understanding of, or strong interest in, corporate fundraising, business development, sponsorship or partnerships.

· Understanding of, or interest in, CSR, ESG and social value agendas.

· Commitment to the values and mission of St Luke's.

· Genuine interest in community development and social impact.

· Professional, enthusiastic and results-focused approach.

Desirable:

· Experience within the charity, voluntary or community sector.

· Experience of corporate fundraising or sponsorship.

· Knowledge of the London business community.

· Experience organising networking or stakeholder engagement events.

· Experience supporting employee volunteering or community engagement programmes.

About the Role

This Project Officer role is part of Bright Futures, our mentoring and employability support programme for young Gypsy and Traveller people aged 15-25. You will keep the programme organised, connected and running smoothly - managing records and systems, building partnerships, and coordinating workshops and activities so that young people can find their way in and get the most out of the support on offer.

Many of the young people we work with have faced exclusion or discrimination within mainstream education, employment and other services, and are often not in education, employment or training (NEET). The processes, systems and communications you manage all need to be accessible and responsive to young people who may be wary of formal support.

You will coordinate outreach and community engagement to bring young people into the programme, build and maintain relationships with colleges, training providers, employers and community organisations, and manage day-to-day communications with young people, families and partners. You will set up and coordinate a Youth Advisory Group, giving young people a structured way to help shape the programme. You may also be asked to cover for mentee support when a mentor is unavailable or at capacity.

This role is funded by The National Lottery Community Fund.

About You

This role is for someone who enjoys keeping things organised and connected, and who wants that work to make a real, practical difference in young people's lives – someone committed to supporting young people from marginalised and underserved communities to fairly access relevant opportunities.

You will be highly organised, with strong admin skills and confidence using digital tools and databases. You will also be a confident communicator, equally comfortable writing a promotional post, following up with a training provider, or having a conversation with a young person or their family.

The role is ideal for someone with experience of outreach, building partnerships or community engagement, who can build trusting relationships with a wide range of people – from young people and families to colleges, employers and community organisations. You should be open to providing support to young people when needed.

We don't expect you to already have all the answers what matters most is your admin and organisational ability, your commitment to the communities we work with, and your confidence building relationships across a wide range of people and settings. We will support your development through supervision, training and a small, collaborative team environment.

We know not everyone will meet every requirement in the job description below, but if you feel you have what it takes, please apply and tell us how your experience and skills make you suitable.

If you are not sure what the work looks like or you want to ask questions before applying, we are happy to chat with you about the role. Please contact Mini Ravi (Programme Lead) by calling on our office phone.

About LGT and Bright Futures

London Gypsies and Travellers (LGT) challenges social exclusion and discrimination, working for change in partnership with Gypsy and Traveller communities living on council caravan sites, roadside camps, in flats and houses, and those experiencing homelessness.

Bright Futures supports Gypsy and Traveller young men and women aged 15–25 through mentoring, skills development, employability and wellbeing support. The programme helps young people build confidence, develop practical skills and identify realistic pathways into training and employment, working at their own pace and around their needs and interests. The programme is shaped by a deep understanding of the Gypsy and Traveller culture, and designed to empower young people to engage with wider society with pride, motivation and confidence.

Our services also include accommodation advice and advocacy, family support, community development, research, policy work and campaigns, and we support hundreds of individuals and families each year.

We are a small, committed and supportive team who seek to live our organisational values throughout our work: Collaboration, Courage, Empowerment, Inclusivity, Equity, Community.

We are committed to equal opportunities and workforce diversity. We strongly encourage applications from Gypsy and Traveller communities.
 

To Apply

Review the responsibilities and person specification in the job description enclosed.

Using the ‘Apply Now’ button, please submit your CV

Instead of a cover letter, please submit answers to the following 3 questions in the space provided when you apply.

1. Briefly tell us about your experience of providing admin and coordination work. What exactly did you do and what tools or systems did you use?

2. What is one of the barriers that young people from vulnerable or marginalised backgrounds face around education, training and work? Why?

3. Why are you interested in this role and working with London Gypsies & Travellers?

250-300 word answers for each question is enough, but you are welcome to write more.

There is no right answer and we are not interested in perfect responses. We want to know about you and the knowledge, skills, and experience your will bring to the role.

Closing date: Wednesday 30th September 2026

Interviews: Tuesday 20th October (in person), Tuesday 27th October (potential stage 2, online)

Please check you are available on these dates before applying, in case you are shortlisted for interviews.

Please note: An enhanced DBS check is required for the role. Applicants must have the right to work in the UK.

We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.

This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border).  You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.

This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.

The role

• Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
• Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
• Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
• Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
• Support resident services administration.
• Maintain accurate records, support reporting and act as a confident user of office and CRM systems.

About you

You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.

It is important that you enjoy working in a hands-on role in a varied customer facing environment.

Further details can be found in the job description and person specification

We are seeking a proactive and relationship-focused Senior Marketing and Relationships Officer to help grow membership of the HIV Confident Charter Mark. 

The postholder will work to generate interest with prospective member organisations and clearly communicate the value of the programme, resulting in tangible growth in memberships. 

They will use their experience in targeted marketing activity, stakeholder engagement and relationship management to nurture relationships with current and emerging networks. In this role, the postholder will demonstrate visible commitment to tackling HIV stigma, improving inclusion and supporting good practice in workplaces. 

If you can see yourself contributing to this mission, we’d love to hear from you. 

• Closing date for applications: end of day on 27 September 2026 

• Interviews for the role will be held week commencing 5 October, either online or in London E1 

Diversity and inclusion 

National AIDS Trust is committed to becoming a diverse and inclusive organisation. We strive to create a workplace that represents our mission and the people we serve, and where all voices are valued and heard. 

To reflect this, we actively encourage applications from people of all backgrounds, regardless of age, race, gender, sexual orientation, physical ability, disability or religion. As the UK’s HIV rights charity, we particularly encourage applications from those with an understanding of the issues faced by people living with HIV. 

At National AIDS Trust, we would like our application process to be as accessible as possible. Please speak to us about any reasonable adjustments that you might require throughout the interview process or the role. 

We're looking for a highly organised and relationship-focused Partnership Officer to join our Partnerships Team. This is an exciting opportunity for someone who enjoys building strong relationships, coordinating complex activities and making a tangible difference to the lives of vulnerable communities around the world. You'll play a key role in helping life-saving medicines reach those who need them most.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

The Role

Partnerships are at the heart of IHP's work. As Partnership Officer, you'll help build and maintain productive relationships with both corporate and NGO partners, ensuring donated medicines and healthcare products move efficiently from offer through to delivery.

Working across the partnership lifecycle, you'll coordinate activities, manage information and support programmes that deliver real impact for people around the world.

This is a varied role that combines:

• Partnership and relationship management
• Project and programme coordination
• Product donation administration
• Data and CRM management
• Income generation support
• Cross-team collaboration

About You

You’ll be a highly organised and relationship-focused person with experience in a coordination, partnership, fundraising or operations role.

We’re looking for someone with:

Essential

✅ Experienced in coordination, partnerships, relationship management, fundraising, operations, or a similar role

✅ Highly organised, with excellent attention to detail

✅ Confident and effective in both written and verbal communication

✅ Experienced in using CRM/database systems and Microsoft Office

✅ Able to manage multiple priorities in a fast-paced environment

✅ Proactive, with a solutions-focused approach

✅ Committed to supporting and upholding IHP's Christian ethos

Desirable

➕ Experience supporting fundraising, donor reporting or proposal development

➕ Knowledge of the healthcare, humanitarian, pharmaceutical or supply chain sectors

➕ Experience working across multiple stakeholders or cross-functional teams

For further details regarding responsibilities and person specification, please see the job description.

Why join IHP?

This is an opportunity to use your skills and expertise to make a genuine difference. You will join a passionate and collaborative team committed to ensuring more people can access the medicines they need, regardless of circumstance.

Our Christian faith inspires our mission and values, and we are committed to demonstrating compassion, integrity and excellence in everything we do. Staff regularly spend time together in prayer and, as such, there is an occupational requirement for the successful candidate to have a personal commitment to the Christian faith.

We value our people and offer a supportive and flexible working environment, alongside a range of benefits including:

• 25 days annual leave plus bank holidays (pro-rated for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

Do you want to be part of a dynamic and innovative fundraising team? Do you want to raise money for some of society’s most pressing challenges and play a key role in an ambitious fundraising and volunteering campaign?

We are looking to recruit a Philanthropy Officer to join us at this very exciting time. The Philanthropy Officer will be responsible for the relationship management of a portfolio of around 100 prospective donors in order to raise funds for a range of key projects. They will be responsible for the entire prospect relationship management process including researching, cultivating, asking and stewarding. 

This role will play an integral part in supporting donations to improve student experience and across key areas of research.

As part of an award-winning team and led by some of the most respected names in higher education fundraising, you’ll get the chance to work across the team and wider university to encourage new donors to make long-term, sustainable and significant £10k plus gifts. You will also have the opportunity to work with our senior team on proposals to top donors enabling you to get experience of working with some of the most successful and experienced major gift fundraisers in the UK Higher Education sector. 

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

As a Philanthropy Officer you will have responsibility for managing a portfolio of current and prospective donors. You will have the confidence to ask for donations, be a strong communicator, and be passionate about making a difference to some of the biggest challenges the world faces.

The Philanthropy Officer will take ownership of the end-to-end relationship management process of a prospect, from initial research to stewardship activity:

1. Personally manage a portfolio of circa 100 of the University’s (4- and 5-figure) donors and prospective donors, maintaining close relationships with each prospect and integrating them with the University whenever possible to bring the prospective donors to the point where you can ask for philanthropic support.

2. Secure over £100,000 of donation pledges in the first year and develop a sustainable pipeline of prospects and philanthropic income.

3. Demonstrate an understanding that successful fundraising is based on building effective relationships, which match a prospective donor’s philanthropic interest with an area of strength and/or opportunity at the University. Be responsible for the end-to-end relationship management process of your contacts including:

· Identifying new prospective donors from your networks.

· Making the approach and managing a cultivation process, tailored to your prospect.

· Understanding the University’s campaign priorities and bringing them to life for individual supporters. through various communication channels.

· Asking confidently, passionately and effectively for key priorities.

· Building long-term relationships that are centred on the donor, including maximising volunteering opportunities where appropriate.

· Stewarding the donor once a gift is made, ensuring the individual remains connected to the University, the project, and the impact which they have made.

4. Responsible for adhering to relevant fundraising regulation and GDPR whilst ensuring fundraising processes are ethical and that due diligence is undertaken as necessary.

5. Deliver against set targets including money raised, asks made, meetings secured and gift close rate.

6. Communicate effectively with prospects, donors, volunteers, alumni, academics, researchers and businesses using a wide range of communication skills.

7. Communicate effectively with prospects and donors by phone, email, LinkedIn, letter and face-to-face.

8. Work internally with academics to showcase projects to potential donors and work with colleagues across the university to bring gifts to fruition.

9. Work closely with the Volunteering, Events, Campaign Management, Donor Experience, Regular Giving and Legacy Teams to maximise opportunities for collaboration with prospective donors.

10. Working in partnership with other fundraisers and members of DARO including sharing best practice and ensuring prospect development by playing in senior stakeholders at the right time.

11. Use Blackbaud CRM to record meetings and proposals effectively to allow accurate performance monitoring and reporting.

12. Take ownership of all processes and communications in relation to your prospects to include writing proposals, first approach communication, thank you letters and gift paperwork as appropriate.

13. Work with the Philanthropic Finance Team to ensure pledges are fulfilled and donations are correctly managed.

14. Being familiar with methods of tax efficient giving in the UK.

15. Seeking out opportunities for professional development.

16.  Fosters a fair and equitable workplace for all staff.

17.  Supports the University’s sustainability agenda through resource efficient working.

18.  Any other duties commensurate with the grade.

We’re looking for someone inspirational, approachable, open-minded, with great communication skills and a genuine passion for supporting people experiencing mental health difficulties, their families, friends and their carers to live their best lives.

If this sounds like you, we’d love to hear from you.

As our current CEO prepares for retirement, we are looking for someone new to lead our organisation with the kindness and professionalism we’re known for.

For more than 30 years, Pembrokeshire and Carmarthen Mind has supported people across the Pembrokeshire and Carmarthen Local Authority areas and the Hywel Dda University Health Board region.

Mental health challenges affect people from all walks of life, and the need for accessible, person-centred support continues to grow. Conditions such as anxiety, depression, and other long-term mental health difficulties remain some of the most common health issues faced by individuals, families, and communities.

Compassionate, local mental health support can make a meaningful difference, we help people build resilience, maintain independence, and find hope during difficult times.

Across the UK, many people experience significant impacts on their daily lives, relationships, and wellbeing because of mental health problems. The wider effects on families, carers, and support networks can also be profound, highlighting the importance of early help, ongoing support, and community-based services.

Who we’re looking for:

• We’re looking for an experienced, confident and compassionate leader who can balance people, purpose and performance.
• You will be responsible for implementing the organisation’s strategy, as set by the Board of Trustees, leading staff and volunteers, overseeing services and finances, and ensuring strong governance and compliance.
• You’ll need strong knowledge and understanding of NHS and Local Authority structures, as well as health and social care legislation in Wales.
• You will maintain our welcoming, inclusive culture while planning for the future by identifying opportunities, building new partnerships and income streams, managing risk, and ensuring the charity’s financial sustainability.
• You will be a great listener, ensuring that our community feels heard. You will amplify their voices locally, regionally and nationally. These views will also inform the design, development and delivery of all our high-quality services

Application Resources

For Job Role specifics and more about us please see our CEO Recruitment Pack

Application Instructions

Ready to lead?

If you are interested in becoming Pembrokeshire and Carmarthen Mind’s next permanent Chief Executive Officer, please complete our application form and attach your CV. The application form can be found on our website.

For Full Application Instructions and more about us please see our CEO Recruitment Pack

Closing date for this role will be at 12:00 midday on 30/09/26

Interviews for this role will be held on week commencing 19/10/26

An exciting opportunity!

This is a rare and genuinely exciting opportunity to lead the UK's only dedicated charity supporting children, adults and families affected by MPS, Fabry disease and related lysosomal storage disorders. Following the current Chief Executive's planned move to become Managing Director of Rare Disease Research Partners (RDRP) in January 2027, the incoming CEO will take the helm of an organisation with over forty years of history, a trusted national reputation and a growing role on the international rare disease stage. The successful candidate will shape the strategic vision for more than 1,800 families, oversee the close partnership between the Society and its research subsidiary RDRP, and champion the patient and family ethos that sits at the heart of the organisation's work. It is an opportunity to combine ambitious strategic leadership with deeply meaningful, human impact, working alongside a committed Board, Senior Leadership Team and wider community of clinicians, researchers and pharmaceutical partners.

As our next Chief Executive, you will

• Define and deliver the MPS Society’s strategic vision.
• Provide confident oversight of governance, finance, compliance and reporting.
• Effectively manage the operational alignment between the MPS Society and RDRP.
• Always keep the members and family voice at the heart of strategy, service design and decision-making.
• Build and maintain senior-level relationships with statutory bodies, government agencies, pharmaceutical partners, clinical expert centres and other key stakeholders to support the Society’s objectives, influence policy and practice, and protect its professional reputation.
• Act as a visible and credible public voice to raise awareness, improve visibility, support, treatment access and outcomes for people affected by MPS, Fabry disease and related conditions.
• Collaborate with other rare disease bodies, patient organisations and other key audiences.
• Lead and empower the senior leadership team through effective delegation, early involvement in strategic discussions, clear accountability and support for individuals to flourish.
• Encourage an open, supportive work environment allowing creativity and building staff confidence.
• Help shape the future of the MPS Society.

About you

•  Self-motivated, with the drive to lead the organisation through a period of change and transition.
• Unquestionable probity and personal integrity, given the trust placed in the CEO by families, trustees and partners.
• Exemplary written and verbal communication skills, able to convey complex scientific and clinical information to audiences ranging from clinicians to families with no prior knowledge of MPS disorders.
• Strong self-awareness, with insight into their own leadership style and impact on others.
• Emotional resilience, able to sustain performance while supporting a community facing life limiting conditions.
• A collaborative and empowering leadership style, able to build trust, delegate effectively and help individuals across the organisation flourish.
• Genuine passion for the Society's mission, with a family and member-first ethos.
• Confidence to build relationships across a wide range of stakeholders, from beneficiaries and Trustees to politicians, media and pharmaceutical partners.
• A proactive, positive approach, comfortable reacting to change and organising their own work to meet deadlines.
• Confidence speaking publicly on behalf of the organisation and the people it represents.

Why join us?

A close-knit, values-led culture. With just over thirty staff across the Society and RDRP combined, this is a place where the CEO can know the team personally, work closely with families day-to-day, and see the direct results of decisions rather than managing at a distance through layers of bureaucracy.

• Genuine autonomy to shape direction. The Board is explicitly looking to the new CEO to bring fresh thinking on technology, AI, and digital tools, and to give real freedom to modernise fundraising, services, and engagement rather than simply maintaining what already exists.
• A stable foundation to build from over forty years of track record, trusted relationships and a strong national reputation mean the incoming CEO can focus energy on vision and growth rather than firefighting or rebuilding credibility from scratch.
• Proximity to cutting-edge science: the Society's close relationship with RDRP gives the CEO regular exposure to advances in rare disease research and treatment access, while day-to-day research leadership sits with the RDRP Managing Director, allowing the CEO to focus on strategy, people and sustainability.
• A high-visibility, high-influence platform. Regular contact with government, pharmaceutical companies, clinicians and international rare disease bodies offers strong opportunities to build a public profile and personal network well beyond the charity sector.
• A team that already shares the mission. Staff are described as passionate about the Society's aims, and as having a family-first ethos, so the new CEO inherits a culture to lead and empower rather than one that needs to be built from the ground up.
• Work with a different kind of return. Beyond salary and career progression, this role offers the less tangible reward of knowing that strategic and financial decisions translate, into better support for families facing some of the rarest conditions in the country.

Benefits

Join us and you will be working for a caring charity offering:

• A competitive salary
• Generous annual leave
• Extra leave between Christmas and the New Year
• Contributory pension
• Life assurance (subject to the conditions of the scheme)
• Employee assistance programme offering support 24/7

Further information

The successful candidate must be eligible to work in the UK.

The main duties, responsibilities and requirements of this role can be viewed in the job description on our website.

Salary to be agreed depending on experience and will be pro-rata for part time hours.

This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.

This senior role requires flexibility in working hours and location.  It is primarily offered on a hybrid basis with a minimum of 2 days in our Amersham, Buckinghamshire, office each week. As part of the role, UK and overseas travel is necessary, which may on occasion include early morning and/or evening working and sometimes overnight stays. We have policies in place to ensure that any unsociable hours worked over the weekend are fairly compensated through TOIL.

This role will require an Enhanced Disclosure and Barring check (DBS) details of which can be found in the job description.

For an informal discussion about the role or the work of the MPS Society, please contact Dr Fiona Stewart.  Contact details can be found on the full job description. Kindly note, meetings with other relevant people will be available to shortlisted candidates at interview stage.