Relationship officer jobs
About BoB:
Build on Belief’s mission is to ensure sure that anyone with lived experience of alcohol or drug problems has a place where they can get on-going peer support from others with similar experience – to help them improve their quality of life, health and wellbeing, reintegrate into wider society and benefit the local community.
BoB exists to help people at all stages in their lives to overcome the harm caused by their drug or alcohol use. It does this by combatting loneliness, overcoming stigma, introducing people to positive friendship groups, and providing activities that people find meaningful.
Job purpose:
This is a creative opportunity for someone who wants to make a difference with one of the country’s leading Lived Experience Recovery Organisations for individuals who have or have had a substance use disorder.
The Innovation, Development Fundraising Manager is a new role within the charity. The purpose of this position is to work with the Senior Leadership Team and other staff members to:
· Help develop and fund new activities in our existing services.
· Through the development and modelling of pilot projects, help the SLT with the implementation of our three-year strategy and seek funding through trust and grant foundations for the delivery of the above.
· Collaborate with the Chief Executive to identify and apply for new funding streams that support the work and growth of the charity and build on our current service delivery.
You will seek to develop and diversify the base of supporters and to achieve fundraising targets working with the CEO and SLT, supported by the board of trustees. We want to continue with our local services contracted income but also to develop other income streams, expand our supporter networks and build our sustainability for the future.
The successful candidate will also develop and maintain appropriate relationships with trusts, foundations and their representatives, ensuring the highest quality of stewardship and cultivation of a proactive relationship-based approach to seeking new funding opportunities.
Working as part of a small leadership team and, reporting to the Chief Executive, you’ll capitalise on our success in partnering with some large addiction treatment providers. These have delivered innovative approaches to recovery across London.
With this backdrop, we will look to you to develop and deliver successful plans to diversify and optimise our income as well as developing the tools, processes and internal expertise to ensure sustainability.
The post holder would have the opportunity of working with a passionate, dedicated small central team, with a positive team spirit. There is a high level of commitment to developing this new area of income generation from management and trustees providing the post holder with the opportunity to excel and meet strategic targets.
Responsibilities and main duties:
o Work closely with the CEO, Board of Trustees, and others in the leadership team to develop and spearhead delivery of a funding and financial plan that will enable delivery of our mission, strategy 2026-29 and delivering our financial strategic objectives.
o Proactively research and develop opportunities from trusts and foundations, developing a funding database and pipeline.
o Working with the CEO and service managers, initializing, and developing projects, producing compelling funding proposals and grant applications, initiating prospect meetings, and confidently pitching new funders to successfully convert prospects to funders or donors.
o Work with the leadership team and local service managers, and volunteers to fundraise local community support activity in the areas we operate in.
o Explore and test new fundraising approaches (such as events and corporate) to further grow and diversify income,
o Research and implement the introduction of a suitable CRM system to maintain accurate records of all fundraising activity (including contracted income), providing high quality reports to the leadership team, CEO and trustees, and to develop a data led approach to future fundraising.
o Manage and monitor ongoing funder reporting, ensuring that effective records of grant/funding bids and their conditions are kept and strictly adhered to by project leads, and that interim and end of project reporting is completed to a high standard, consulting with project leads where appropriate.
o Build and sustain strong relationships with a broad range of funding individuals and organizations, using a wide range of appropriate stewardship approaches to develop and retain their support for Build on Belief.
o Stay informed of existing and new fundraising legislation and ensure all fundraising activities are compliant with the Code of Fundraising Practice and all other statutory obligations, maintaining and communicating internal policies as appropriate.
o Actively instill an organizational culture of fundraising, ensuring that everyone in the organization, including our trustees, understands and contributes to our fundraising strategy.
o Develop a good working knowledge of the charity’s activities, our approaches to addiction and recovery and some of the wider evidence base to tackle addiction and dependency to represent BoB authoritatively to supporters and external audiences.
Experience
o Experience and proven record of soliciting, managing, and securing income from trusts and foundations, corporates, and/or major donors.
o Experience of developing successful grant applications and proposals for support to trusts and foundations.
o Digital fundraising fluency including experience of using and/or developing a CRM system to support fundraising activities and understanding of digital fundraising approaches.
Knowledge
o Strong understanding of the current UK charitable funding landscape including excellent knowledge of charitable grant giving organizations.
o Knowledge of fundraising best practices, regulation, and policies.
Skills and personal attributes
o An outstanding written communicator with the ability to absorb and synthesize complex information and translate this into compelling written cases for support.
o Excellent interpersonal and relationship management skills with the ability to relate to, influence and persuade internal and external stakeholders at all levels.
o Ability to prioritize a demanding workload and a committed approach to achieving results and targets under time pressure.
o To learn and evaluate creative approaches and to remain resilient in the face of setbacks.
o Well-developed organizational and planning skills, able to develop ideas and concepts into effective action plans and then deliver them.
o Strong empathy and commitment to helping those with adverse histories and lifestyles, drawn from their own lived experiences, aspiring to inclusion, diversity, and equity.
Benefits
Along with a competitive salary and an opportunity to work alongside an inspiring team of people with lived experience, we can offer:
o 28 days annual leave (plus bank holidays)
o Flexible working and hybrid/home working
o Support with training, professional growth and development.
o Enhanced statutory benefits.
How to apply
Please send us your CV with a covering letter by FRIDAY 20th February 2026 @ 5PM.
Recruitment process
Stage 1: Application closing date Friday 20th February 2026 by 5pm.
Stage 2: Shortlist notification to candidates: w/c 23rd February 2026.
Stage 4: Shortlist interviews in person London, Earls Court w/c 2nd March 2026.
Stage 6: Notification 9th March 2026.
You can let us know as part of your application if you require any adjustments or support through the recruitment process.
If you do not exactly fit all the criteria but have relevant experience and passion for the role that could make you a great candidate, we would still love to hear from you.
We promote inclusion, diversity and equity throughout our recruitment process and in our workplace. We welcome your application regardless of age, caring responsibilities, disability, ethnicity, gender, gender identity, marriage and civil partnership, religion or belief, sexual orientation and lived experience of addiction.
The client requests no contact from agencies or media sales.
Thank you!
We’re hiring a Director of Communities, Health and Partnerships.
Hackney CVS is in an exciting new phase and we’re looking for a senior leader to help shape it.
Following a major restructuring and redesign of our support offer, we’re focusing more sharply on our core mission: strengthening, connecting and championing the voluntary and community sector (VCS) across Hackney and the City of London.
Our Director of Communities, Health and Partnerships will:
- Lead our networks, forums and engagement work.
- Amplify community voice in local decision-making.
- Build powerful cross-sector partnerships.
- Support the voluntary sector to influence systems change.
You’ll join our Senior Leadership Team at a pivotal moment, helping us embed new ways of working and secure a brighter future for the VCS.
If you care deeply about equity, collaboration and the potential of the VCS to transform lives, and if you thrive in complexity, influence and relationship building, we would love to hear from you.
For the full job description and person specification, please see the attached recruitment pack.
#director #community #health #partnership
Registered Charity
21 - 50
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
Thank you!
Team: Philanthropy & Partnerships
Location: Remotely, UK
Work pattern: 35 hours per week, Monday to Friday with occasional work required outside standard hours to support events
Salary: Up to £37,565.95 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make a better life for cats?
Responsibilities of our Philanthropy and Partnerships Senior Events Officer:
This role is responsible for designing and delivering a varied programme of impactful high value engagement events for the Philanthropy and Partnerships team ranging from large-scale special events to bespoke private gatherings that inspire, engage, and encourage greater levels of support and long-term relationships with Cats Protection.
The post holder will lead on all aspects of event management, from strategy development, concept and planning through to delivery and post-event evaluation, ensuring all events are executed to the highest standard
About the Philanthropy & Partnership’s team:
- Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline
- We sit within the Marketing & Income Generation Directorate and are a currently a team of 19
What we’re looking for in our Philanthropy and Partnerships Senior Events Officer:
- Extensive experience of high value fundraising event creation, management and associated evaluation
- Experience of developing and delivering a range of event formats, including large-scale and bespoke events.
- Project Management experience, ideally within a fundraising or charity context, managing high profile events
- Experience of tracking and monitoring spend within a budget
- Experience of planning ahead e.g. planning an events programme
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 8th February 2026
Virtual interview date: 17th & 18th February 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
- Final stage interview (dependent on first stage interviews)
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
Want to use your Raiser’s Edge skills in a supportive fundraising team where accuracy and data expertise genuinely make an impact?
We are looking for a Donor Data & Processing Assistant to join a busy fundraising team and ensure donations are processed accurately and donor records are maintained to the highest standard. This is a fantastic opportunity to play a key role in supporting income generation for a charity that makes a real difference.
Donor Data & Processing Assistant (Donation Processing / Raiser’s Edge)
Rate: £17.44 per hour
Contract: Temporary upto March
Hours: Part-time, 15–22.5 hours per week (flexible pattern)
Location: North London (hybrid – 1–2 days per week in the office)
Closing date: Ongoing – early applications encouraged
What you’ll be doing
- Process daily donations received online, by post or via third-party platforms.
- Complete batch entry, reconciliation and validation reports.
- Generate and issue acknowledgements, receipts and invoices.
- Maintain and update Gift Aid declarations; support quarterly Gift Aid claims.
- Keep donor records accurate and consistent in Raiser’s Edge.
- Perform routine data cleaning and validation tasks.
- Reconcile donation income with Finance and ensure direct debits are processed correctly.
- Follow GDPR, fundraising compliance and internal policies at all times.
- Strong, recent experience using Raiser’s Edge for data entry, donation processing or CRM administration.
- Proven experience in donation or income processing.
- Excellent attention to detail and a methodical approach.
- Confident IT skills, including intermediate Excel.
- Ability to prioritise work and manage deadlines independently.
- Clear and professional communication skills.
- Experience in a fundraising or charity environment.
- Knowledge of Gift Aid processes.
- Familiarity with financial reconciliation or liaising with Finance teams.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Your outstanding delivery of communications for the Woodland Heritage Skills project means you are a core part of how Woodland Heritage is achieving its mission which should make for an incredibly rewarding and varied experience!
Your work with the charity will be as part of a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow.
About the role
- The role is 22.5 hours per week for a fixed term of two years with a salary of £15,000 PA
- We can offer flexible working and hybrid working. You may wish to work at Whitney Sawmills, Herefordshire, for example for a day per week, though this is not required.
- Planned evening and weekend working as required.
- 25 days plus Bank/Public holidays as paid leave pro rata
- Your line manager will be the Woodland Heritage Skills Project Manager
- Employer contribution from nest pensions
All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.
This role is part of a £238,442 grant from The National Lottery Heritage Fund to create ‘Woodland Heritage Skills’; two years of educational workshops, digital educational assets and collaboration with its members and partners to deliver the charity’s new Open Woods & Workshops initiative.
A tremendous £13,547 of this grant is matched funding from the outdoor furniture B-Corp Gaze Burvill, a corporate member of Woodland Heritage, alongside fellow personal and corporate members of the charity.
About you
You will have a committment to the vision and values of Woodland Heritage and a desire to bring about positive change in the relationship between people and woodlands. You will have demonstrable experience of communications delivery and a willingness to learn and to be flexible.
You will join a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.
Visit our website to download the job specification and learn how to apply. We'd love to hear from you!
NB - This role is closing early, due to a high volume and quality of applications. The new deadline is midnight on Sunday 8th February 2026.
Registered Charity
1 - 5
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy.
Thank you!
Location: London office with flexibility to work remotely
Salary: £33,044 per year, rising to £35,109 after 6 months and £37,174 after a further 6 months, plus excellent benefits
Closing date: 9am, Monday 26 January
Are you ready to inspire people to make a lasting impact? We’re looking for a Senior Legacy Development Officer to help shape and deliver creative campaigns that encourage gifts in wills and secure vital future income for our work.
This is an exciting opportunity to join a team that generates a significant proportion of our income. You’ll play a key role in planning and delivering legacy marketing campaigns across multiple channels, working closely with colleagues and external partners to engage supporters and grow pledges.
What you’ll do
- Lead on planning and delivering gifts in wills campaigns, including advertising, email and direct marketing, and engagement activities.
- Create project plans and briefs, ensuring all communications are on brand, accessible and values-driven.
- Monitor and evaluate campaign performance, using data insights to improve strategy and results.
- Manage relationships with suppliers and agencies, including free will service providers and fundraising organisations.
- Respond sensitively and efficiently to legacy enquiries from supporters and the public.
- Ensure compliance with fundraising regulations, GDPR and charity law.
What we’re looking for
- Confidence and ability to learn quickly, with experience in marketing campaigns (direct and email marketing essential).
- Strong organisational skills and the ability to manage multiple projects and budgets.
- Excellent written and verbal communication skills, with confidence to speak sensitively about gifts in wills.
- Ability to analyse data and report on campaign performance.
- Knowledge of fundraising codes, GDPR and safeguarding principles.
- Comfortable using technology and digital tools to deliver campaigns.
- Event management experience is desirable but not essential – training can be provided.
Additional information
- Occasional travel and overnight stays for events (TOIL available).
- Commitment to equality, diversity and inclusion is essential.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Join Blue Cross as a Customer Care Officer and play a pivotal role in providing essential support and information to our supporters, clients, and the public.
As the compassionate first point of contact, you'll offer a listening ear, expert advice, and signposting services, ensuring that every interaction leaves a positive impact on those seeking assistance. This is a hybrid role with 2 days a week in our Burford office.
More about the role
In this role, you’ll provide advice, reassurance, and assistance to those in need of our services, with a particular emphasis on complaint management. Whether by phone, email, or other channels, you will ensure their concerns are addressed with empathy and professionalism.
Key responsibilities include:
· Handling complaints from service users with empathy, professionalism, and attention to detail.
· Documenting and investigating complaints and supporting timely resolutions.
· Responding in writing to enquiries and feedback across letters, email, and social media.
· Resolving enquiries and requests promptly, escalating complex issues where needed.
· Staying up to date with Blue Cross initiatives and campaigns to provide accurate information.
· Acting as a brand ambassador, promoting our mission and values in every interaction.
· Processing telephone donations accurately and compliantly.
· Supporting clients who may be distressed, both over the phone and face to face, with a calm, professional, and compassionate approach.
This role is pivotal in ensuring every interaction with Blue Cross leaves a positive impression, even when addressing concerns or complaints, and contributes to our mission of providing compassionate care to animals and their owners.
This role is a full-time position (35 hours per week), working Monday to Friday, 9am to 5pm.
About you
You’ll bring excellent communication skills and the ability to engage with a wide variety of people in a busy environment. Resilient and adaptable, you’ll be comfortable handling sensitive and emotionally charged conversations while maintaining professionalism and compassion.
Knowledge, skills, and experience
· Customer service experience within a busy office or call centre environment
· The ability to multi-task and demonstrable experience of responding to a high volume of telephone and email enquiries
· A calm, confident telephone manner
· Demonstrable resilience and experience of dealing with distressed and angry enquirers
· Excellent keyboard skills, knowledge of Windows and MS Office and the ability to learn and navigate multiple IT systems
· Experience of handling complaints
· Excellent communication skills, both written and verbal
· The ability to self-manage while working collaboratively as part of a team
· The ability to demonstrate understand and apply our Blue Cross values
Desirable knowledge, skills, and experience
· An understanding of basic animal welfare
· An understanding of confidentiality and the Data Protection Act
· Experience working with CRM or ticketing systems
· Previous experience of working in the charity/voluntary sector
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
· Pension scheme with enhanced employer contribution
· Life assurance
· Unlimited access to an employee assistance programme
· Programmes for physical and mental wellbeing support
· Free access to GP via MetLife
· Recognition scheme
· Annual volunteer days
· Claim for professional fees
· Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
Registered Charity
501 - 1000
We believe in a world where all pets enjoy a healthy and happy life with people who love them
The client requests no contact from agencies or media sales.
Thank you!
Help unlock life-changing employment opportunities for underrepresented young people across London.
Join 20/20 Levels as our Business Development Manager and build the employer partnerships that power social mobility.
At 20/20 Levels, we believe talent is everywhere, but opportunity is not. This role is a unique chance to work at the intersection of business development, recruitment, and social impact, securing paid roles, internships, apprenticeships and career pathways for our alumni.
You’ll engage employers in high-growth sectors, develop long-term partnerships, and position 20/20 Levels as a trusted talent partner for diverse early-career candidates. If you’re commercially driven, relationship-focused, and motivated by creating real change through employment, we’d love to hear from you.
Please submit your CV and a cover letter.
The cover letter should be no longer than one page of A4 and answer the following questions:
1. What excites you about our cause?
2. What experience do you have in recruitment?
3. What do you think are the barriers for diverse talent accessing employment opportunities and how would you address this?
Registered Charity
11 - 20
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.
The client requests no contact from agencies or media sales.
Thank you!
Hour: 21 hours a week
Location: Mainly remote, with some occasional London based office attendance
Contract type: Temporary
Pay: £15 - £17 an hour holiday pay
Are you a detail-driven Finance and Resources Administrator who enjoys keeping things running smoothly behind the scenes?
This is a chance to play a pivotal role within a values-led organisation where your financial and office administration skills genuinely make a difference.
A respected charity with a strong social justice focus, is looking for a Finance Officer to support its finance function and act as the backbone of a busy office.
Working closely with the Director of Finance & Resources, the Finance and Resources Administrator will help ensure financial processes are accurate, timely and compliant, while also creating a welcoming, well-organised workplace for staff and visitors alike.
The skills you will bring:
In your role as Finance Officer, you will be trusted with responsibility and given the opportunity to build strong working relationships across the organisation.
You will be involved in:
- Processing invoices, payments and expenses with accuracy and care
- Supporting bank reconciliations and monitoring cash flow
- Assisting with payroll administration alongside the HR team
- Managing office operations, suppliers and day-to-day coordination
- Acting as a first point of contact for visitors, calls and office enquiries
The skills you will bring include finance and/or office administration, confidence using accounting software and Microsoft Office, and a calm, organised approach to managing multiple priorities. Discretion, reliability and strong communication skills will be key.
To apply for this Finance Officer role, please submit your CV to [email protected]
Please note that due to the nature of the service users of this client and the services they provide only female applicants can be considered.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
As Digital Innovation Officer, you’ll help deliver and grow Project Intercept, our deterrence programme with tech companies. We work with platforms such as Google, Meta and Aylo to create online interventions that deter harmful behaviour and guide people to confidential support through our Stop It Now service. Working closely with the Innovation Programme Lead, you’ll take charge of the technical running of our chatbot, track the impact of our online warnings, and help manage day to day work with global partners.
We’re looking for someone who’s confident with digital tools, curious about how systems work, and able to turn data into clear insight. You don’t need to be a developer, but you should be comfortable navigating platforms, problem-solving and learning as you go. If you thrive in a small, purpose-driven team and want to use digital innovation to help protect children, this role offers real impact and room to grow.
This post is funded externally and is therefore offered on a fixed-term contract for one year.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 9th February. Stage 1 interviews are scheduled to take place on 17th February and stage 2 interviews are scheduled to take place on 25th February for shortlisted candidates.
Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#digital #innovation #project #engagement
Registered Charity
101 - 500
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Thank you!
Overview
We’re looking for an Assistant Business Development Officer (Bid Writer) to join our national Business Development Team. This is a great opportunity for an excellent writer to start or grow your bid writing career in a successful team with progression opportunities.
Location: London, Brighton, Manchester or Leeds.
Salary: £27,861.26 − £32,002.35 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year as Inner London Weighing.
Contract: 12 months fixed term.
Responsibilities
About the role
Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.
As an Assistant Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high quality services for adults, children and young people. You’ll support the development of bids and proposals by writing, researching and collaborating with colleagues across the organisation.
Your day-to-day will include:
- Writing and editing bid responses
- Working with colleagues across the organisation and our partner agencies
- Completing online research, analysing data and collating evidence
- Creating presentations, diagrams and reports
- Helping improve how we do things.
This is a developmental role, and you’ll receive ongoing support, guidance and training to help you progress.
About you
We’re looking for excellent writers who share our passion for supporting people to make positive changes in their lives. You don’t need previous experience in business development, but experience in health and social care, writing, sales, research, or data is beneficial.
You are:
- A clear, concise and engaging writer
- Motivated to learn and develop, welcoming feedback
- Collaborative and contribute to a positive culture team
- Curious and analytical
- Solution-focused, creative and proactive
- Ready to work hard to deliver on CGL’s values and mission.
What we offer
You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team. We have a great record of people quickly progressing to Business Development Officer and Senior Business Development Officer roles as they take on increased volume, complexity, and leadership across proposals.
We also offer:
- The option to work from home for some of the week
- Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).
We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.
We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.
Before you apply
In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.
Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.
We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.
We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.
Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further.
What our people say
George, who progressed from Assistant Business Development Officer to Business Development Officer last year:
“What was your route into the team? I came into Business Development after starting out in frontline roles in local authorities and then a housing charity, where I realised I wanted to continue having an impact on people’s lives, but on a bigger scale. The Assistant Business Development Officer role was a perfect progression, and after about a year I successfully applied for a Business Development Officer role. This felt really manageable given the space for development as an Assistant Business Development Officer.
What are your favourite parts of the job? Winning contracts is a really great feeling, especially when I know they’ve been shaped with service users and colleague to make sure we’re designing services that offer the best support to the most people. I also value the constant opportunities to learn, feeling supported in my development, and seeing the decisions I’m involved in having a real impact on people’s lives.
What were your highlights from last year? Our team away day in Liverpool, which was great fun as well as chance to hear from the managers of our new Liverpool service. It was one of the first bids I worked on as an Assistant Business Development Officer, and it was amazing to see our bid come to life, being delivered by a passionate group of people.
What would you say to someone thinking of applying? I’d definitely say go for it, and once you start, embrace how much there is to learn! Make the most of a really knowledgeable and supportive team, of managers who genuinely want you to succeed, and of all the opportunities to try new things and develop new skills.”
Holly, who has progressed from Assistant Business Development Officer to Senior Business Development Officer:
“What was your route into the team? I was a psychology graduate and teacher training drop out! With my experience of working in schools and academic research into young people’s substance use, I started working as an Education Lead for one of CGL’s young person’s services. After a year I applied to join the Business Development Team, wanting to utilise my experience of working frontline and my love of research and writing. I’ve progressed from Assistant to Officer and then Senior Officer since joining the team in 2022.
How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.
What would you say to someone thinking of applying? Not to think they can’t do it just because they don’t have experience in bid writing or business development. It’s more important to be able to demonstrate that they’re a confident professional writer and are really passionate about working in the drug and alcohol support sector.”
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
Interview Date
16/2/2026
Closing Date
8/2/2026
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Thank you!
Co-operative Development Officer
We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation.
Position: Co-operative Development Officer
Location: Manchester (Holyoake House)
Salary: £27,004 per annum (pro rata to 21 hours – £16,202)
Hours: Part-time, 3 days per week (21 hours)
Contract: Fixed-term, 11 months
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Sunday 8 February 2026
Interviews: Week commencing 23 February 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role
As Co-operative Development Officer, you will support the delivery of the organisation’s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive.
This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy.
Key responsibilities
Events and outreach
- Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering.
- Coordinate speakers and manage administrative tasks including payments and invoices.
- Communicate with attendees before and after events to ensure a positive experience.
- Work with communications teams to support promotional activity, including newsletters and email campaigns.
- Track event metrics, gather feedback and prepare reports.
- Attend external events and exhibitions to promote the organisation.
- Provide occasional out-of-hours or weekend support for specific events or campaigns.
Programme delivery
- Support the delivery of business support programmes
- Manage administrative processes, including contracts and payments.
- Track programme activity and prepare monitoring and evaluation reports.
Partnerships and funding support
- Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values.
- Gather evidence, case studies and data for funding applications and funder reporting.
- Maintain accurate records and processes related to funding and partnership activity.
About you
To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact.
You will bring:
- Experience of running small events, both online and in person.
- Strong organisational and project management skills, with the ability to manage multiple priorities.
- Excellent attention to detail and administrative capability.
- Clear and confident written and verbal communication skills.
- Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners.
- Highly developed IT skills, including confidence using Microsoft Office applications.
Desirable:
- An understanding of, or interest in, values-driven organisations.
- Experience supporting grant-funded programmes.
- Interest in areas such as youth engagement, ethical tech, community development or climate action.
- Experience using project management tools such as Asana or Trello.
About the organisation
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Charity People are delighted to be partnering with a leading health charity with turnover of £4milllion, based in High Wycombe, Buckinghamshire. As their next Chief Finance & Operations Officer, you will play a pivotal role leading a large team (Finance, HR, Data, Facilities, IT and Programme) and in shaping the future of the organisation and delivering an ambitious new strategy working closely with an inspiring CEO, team and Board.
As a key member of the Senior Leadership Team, you will lead the Finance & Compliance functions as well and ensure strong financial governance, drive operational excellence, and help create an efficient, impactful, and strategically aligned organisation.
If you enjoy leading transformation, strengthening systems and processes, and empowering teams to deliver their best, this role offers a unique opportunity to make a tangible difference.
Salary: £85,000–£90,000 per annum
Contract: Permanent, 35 hours
Hybrid: The appointed candidate will be office based in High Wycombe a minimum of 2 days a week (after an initial period of 3-4 days a week for the first 1-2 months)
Key Responsibilities
- Lead on financial strategy, business planning, budgeting, forecasting, and financial controls.
- Oversee HR, IT, Facilities, Compliance, and the Programme Office.
- Provide timely, insightful financial and operational reporting for the CEO, SMT, and Trustees.
- Manage strategic and operational planning cycles, ensuring high‑quality delivery across functions.
- Lead risk management, internal audit development, and data protection compliance.
- Strengthen organisational systems, processes, SOPs, and cross‑functional working.
- Drive cost efficiency and manage supplier relationships, procurement, and contracts.
- Provide strategic HR oversight, including people policies, recruitment planning, payroll, EVP development, and DEEI practice.
- Oversee IT infrastructure, CRM/database capability, and the tools staff need to work effectively.
We are looking for a collaborative, strategic leader who brings:
- A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA).
- Senior financial and operational leadership experience within a charity.
- Strong understanding of Charity Commission requirements and SORP.
- Experience overseeing HR, IT, Facilities, or broader operations functions.
- Confidence preparing and presenting financial/management accounts.
- A supportive, empowering leadership style and ability to develop teams.
- Digital confidence, strong communication skills, and a solutions‑focused mindset.
- My client is not based close to any train station, therefore, my client will invite candidates who are willing and able to drive to the office, initially three to four days a week for two months and then twice a week thereafter
Shortlisted candidates will be asked to respond to three written questions to highlight their experience, approach, and leadership style.
Role will be closing on 18th February, 2026
First stage interview via MSTeams 25th February, 2026 starting 11.00am
Second stage in person w/c 2nd March, 2026
Charity People is a forward‑thinking, inclusive organisation that deliberately champions equity, diversity and inclusion. We know charities thrive when inclusion is at the centre of decision‑making. We proudly match organisations with talent based on skills and values, not background — because diverse teams deliver stronger results.
.jpg)
Thank you!
Job Title: Senior Product Officer
Directorate: Engagement and Fundraising
Department : Public Engagement
Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable
Contract type: Permanent
Location: Hybrid worker at London Office or remote worker based in the UK
Date: January 2026
Context and Background
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.
The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.
The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.
Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week
Job purpose
- To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
- To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
- To support and lead meetings attended by a variety of internal and external stakeholders
- To draft informative papers, business cases and strategy documents which support and articulate product objectives
- To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
- To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which
Key relationships - Internal
- Reports to and supports the Fundraising Manager (Products), deputising where necessary
- Works closely with the other Senior Products Officers across the Legacies and Products team
- A member of staff in the Public Engagemen t department
- Works with the other stakeholders to gain insights which inform and support fundraising activity
- Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships
Key relationships - External
- Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
- Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns
Main duties and responsibilities
- Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
- To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
- To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
- To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
- To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
- To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
- To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
- To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
- To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.
Responsibilities for all Staff within the Engagement and Fundraising directorate
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
- To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
- A commitment to safeguard and promote the welfare of children and young people
Person specification
Skills and Abilities
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
- Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
- Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
- Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
- Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
- Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
- Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
- Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
Personal characteristics
- A personal commitment to the fight for every childhood
- A commitment to high standards of service delivery and customer care
- A commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to work flexibly in approach to work and/or work time requirements
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Thank you!
Right now, millions of people across the UK are living with financial insecurity. Parents are choosing between heating and food. People who fall ill find themselves unable to work and without support. Countless others lie awake at night worrying about bills they cannot pay. At Turn2us, we believe none of us should have to face these challenges alone - and we exist to change the systems that allow them to persist.
Turn2us is working towards a future where everyone in the UK has financial security so they can thrive. We combine direct support and innovative digital tools, such as our online Benefits Calculator and PIP Helper, with influencing, policy and systems change. Across our organisation, colleagues bring deep expertise, compassion and ambition, united by a shared belief that financial hardship is not a personal failing, but a systemic issue that can and must be changed.
The Income & External Affairs Directorate plays a critical role in making this vision a reality. Through relationship-led fundraising, commercial partnerships, communications, and policy and influencing work, the directorate ensures Turn2us has the resources, profile and voice needed to maximise our impact. It connects our work with the people, organisations and institutions that can help drive lasting change. While we have built strong momentum and significant partnerships in recent years, we know there is far more potential to realise.
As Director of Income & External Affairs, you will be a key member of our Leadership Team, working closely with colleagues across the charity and with our Board. You will lead the growth of sustainable income, develop powerful and values-led partnerships, strengthen our public voice, and help shape a policy and advocacy agenda grounded in the experiences of people facing financial hardship. You will also play a vital role in building trust, credibility and influence across sectors to help shift the systems that keep people locked in financial insecurity.
We are looking for an exceptional and values-driven leader with a strong track record in relationship-based income generation, partnerships and influence. This experience may come from the charity sector or a commercial environment. We are not seeking a specific career path or background; instead, we actively welcome applications from people who bring new perspectives, transferable skills and different ways of thinking. What matters most is a deep commitment to our purpose, a willingness to learn and the confidence to lead with curiosity and humility.
This role calls for persuasive leadership, emotional intelligence and the ability to build trust across diverse teams and stakeholders. You will thrive if you enjoy working collaboratively, sharing power and leading in a way that is inclusive, supportive and ambitious.
This is a genuinely exciting and critical role - for our staff, our partners, and most importantly, for the people we exist to serve. We are particularly keen to hear from people with lived experience of financial insecurity. If you share our values and feel inspired by our vision of a more just and financially secure society, we would love to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.
