Research Administrator Jobs in Liverpool

Ince Benet, is a newly refurbished Retreat and Prayer Centre, owned by The Augustinian Sisters and is part of the Ince Blundell Hall Estate, Merseyside.

Our ten bedroomed retreat house it is an ideal venue for individuals and groups looking residential retreats, quiet days and well-being days. 

We are looking to appoint a Retreat Administrator with an understanding of the Christian faith who will coordinate the day-to-day functioning of Ince Benet, promoting, marketing and budgeting to make it a venue for courses, retreats and overnight accommodation ensuring it maintains its unique character and caring ethos.

 You will need to possess excellent marketing, networking and leadership skills whilst being sensitive to the variety of needs for all those seeking a. place for retreat and Christian spirituality in its various forms.

Although being resident isn’t a requisite part of the job, this is an exciting opportunity for someone who is considering a sabbatical or who would be interested in developing their own spiritual life alongside the distinctive nature of Ince Benet as a place of prayer, retreat, discernment and hospitality.

Job Title: Administrator

Location:  Remote working (Home based)

Qualifications:                                     University Degree

Responsible to:                                  Director

Salary:£28,000

Hours: Full time (35 hours per week)

About React:

React – Rapid Effective Assistance for Children with potentially Terminal illness is a dynamic charity working to improve the quality of life for children with life-limiting illnesses living in financially disadvantaged households throughout the UK. Our work is unrivalled by any other organisation and our passion and belief that every child should have comfort, dignity, and the opportunity to participate in life as fully as possible is our driving force.

The Job, in a few words:

Reporting directly to the Director, this role will support our small team working with React families and donors.  We encourage our staff to get involved with all aspects of our work and candidates must be literate, logical and have sympathy for the cause. Good writing skills are essential. To succeed in the role you must be a self-motivated team player who is happy to roll up their sleeves and get on with the job.

SUMMARY OF ROLE AND REQUIRED SKILLS:

Working directly with our families and donors you will be responsible for a variety of administrative tasks and must have:

• Ability to work on your own initiative

• Excellent communication and interpersonal skills

• Strong literacy skills are a must

• Good computer skills including Word, Excel and Outlook

• Flexible and pro-active approach

• To operate within the ethos and culture of React and promote our values

KEY RESPONSIBILITIES:

• To summarise family applications

• To liaise with families and healthcare professionals

• To make grant awards to React families and process payments

• To enter data on databases and maintain accurate records

• To assist with the preparation and writing of new fundraising applications

• To identify and research funding opportunities as requested

• Be a collaborative team-player who is willing to learn all aspects of React’s work

SKILLS, QUALIFICATIIONS, EXPERIENCE AND ATTRIBUTES:

• Educated to degree level

• Excellent administrative and time management skills

• Intelligence, organisation and creativity

• Ideally at least two years work experience

This is a unique opportunity for a skilled administrator to join a lively, growing team in an emerging field. You’ll report to our Program Manager and support her with all aspects of grant administration, as well as providing administrative support for events, and for our Executive Team. 

‍The responsibilities of the Program Administrator role will include:‍

• Ensuring information about our grant calls, events and hiring rounds reach our audiences by updating our website, sending Mailchimp campaigns and reaching out to our networks in a variety of ways
• Responding to inquiries about our grant calls and events, and identifying FAQs to be published in our communications for the future 
• Initial grant application screening, including checking declared conflicts of interest and assigning grant applications to the review team 
• Undertaking routine due diligence enquiries for grant applications 
• Supporting the review teams and grantmaking committee by ensuring they have access to the documentation they need
• Making sure all documentation is complete, systematically named, and in the right place
• Booking venues and catering for our events, managing bookings, and supporting the delivery of online and in-person events
• Routine financial administration such as ensuring documents and receipts are uploaded to our online system 
• Booking transport and accommodation, and arranging some meetings for the Executive Team

‍The successful candidate will be expected to learn about all aspects of grant management, and about current priorities in Cooperative AI. We expect the focus of the role to develop over time, and for progression opportunities to emerge.

Do you want to be part of creating a more just and equitable society? Facing History & Ourselves uses lessons of history to challenge teachers and their students to stand up to bigotry and hate. Join our growing team to help us ensure more young people grow up to be critical and empathetic thinkers, who are equipped to stand up against injustice and play their role as active responsible community members. As part of our growing programme team, you will help us to bring Facing History’s approach and resources to a growing number of educators and provide support to them as they implement our work in their classrooms.

Role Overview

The Programme Associate delivers Facing History training and support to educators, helps to build and engage our network of teachers and, using Facing History’s pedagogical framework, creates clear and accessible curriculum materials and resources.

The Programme Associate will initially be managed by the Executive Director and be accountable to our Senior Programme Associate (responsible for programme delivery) and Senior Curriculum Developer (responsible for developing and adapting educational resources) respectively for work that falls into their areas of responsibility.

This post holder will be required to attend meetings in London and there will be travel across the UK. Proximity to good transport links is therefore essential.

Key Duties and Accountabilities

Working alongside the programme team, the postholder will have the following key duties and responsibilities:

1. Programme Delivery: planning, preparing for and delivering training for educators both online and in person. 

2. Teacher Community Support and Engagement: creating relationships with teachers across our community, and running events and opportunities for them to engage more effectively with the organisation. Supporting the development of our teacher engagement journey and implementing new elements of this as they are developed. Supporting our developing online communities, and working to build and expand membership and engagement with them. Supporting evaluation and monitoring of the work, utilising relationships with teachers to secure their participation in surveys, focus groups and evaluation studies, as needed. Working with the Programme Administrator to ensure that regular communications go out to the educator network and to keep the database up to date. 

3. Programme Partnerships: alongside the Senior Programme Associate identifying and developing partnerships with schools, academy trusts (England), regional bodies and third sector organisations who can help to disseminate our work and become potential delivery partners.

4. Content Development: alongside the Senior Curriculum Developer, developing web- and print-based content for teachers and students, including lesson plans, units, study guides, and other resources. Researching, writing, and summarising complex histories to provide context for resources. Maintaining knowledge and expertise in best practices in teaching, pedagogy, and assessment, and ensuring those practices are reflected as appropriate in Facing History content. Providing content for our Ideas This Week website page and providing other means of supporting teachers to respond to current events in their classrooms. In conjunction with the Programme Administrator write / review content for Facing History UK social media activity linked to existing and newly developed resources.

Other: contributing to the smooth operation and effectiveness of the charity as part of a small team, representing the charity at events and conferences as required, and supporting the work of other members of the team as reasonably required.

Job Title - Agency Decision Maker and Policy Lead

Pay - £52,939 per annum plus £750 per annum Homeworking Allowance and £3777 per annum London Weighting (if eligible)

Hours - Full Time - 35 Hours per week

Contract - Permanent

Location – Homebased in the UK with occasional travel for in person meetings and training

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

Working directly to the CEO, this exciting new role at TACT will provide a varied and influential range of duties. The role will combine fostering Agency Decision Maker responsibilities with leading on policy and research review. The role will be responsible for exploring and collating policy and guidance on internal and external best practice, with a view to it informing best practice across TACT . The role will inform and guide the advancement of specialist services within TACT to enable excellent care to children, that is also responsive to the emerging needs of the sector.

Main Duties of the Agency Decision Maker and Policy Lead:

• Responsibility for decision making and approval of foster carer registration and renewals.
• Leading on compliance with regulatory requirements, requiring up to date knowledge of legislation, case law and policy development.
• Monitoring and guiding fostering panel performance and improvement.
• Responsibility for national and regional policy and research and coordination of the Policies and Procedures Board.

The Agency Decision Maker and Policy Lead will be:

• A registered and experienced senior social work manager with experience of the Decision Maker role.
• Knowledgeable of child protection and safeguarding regulations and current and developing legislation.
• Skilled in research / policy development and be able to draft policy documents and submissions.
• Confident in chairing and facilitating meetings and have the ability to influence and negotiate with a range of stakeholders at all levels of the organisation.
• An excellent time manager, administrator and communicator, with the ability to self organise and be an effective team member in a remote working organisation.
• Have a positive and flexible attitude to change and development, be able to generate and use creative and innovative techniques in developing and implementing new policies and practices.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

The Agency Decision Maker and Policy Lead will be homebased within England, Scotland or Wales and will be required to travel occasionally for face-to-face meetings and training.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

• Closing Date: Wednesday 13th December 2023
• Interview Date: Tuesday 9th January 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location: Remote (Or London Hybrid)

Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. 

We currently have around 70 staff based in England, Wales Scotland and Northern Ireland.

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer. 

A key focus of our strategy is to reach and engage with as many people as possible, affected by and at risk of bowel cancer, by embedding our information and support services within NHS diagnostic, treatment, and care pathways. As Education Assistant you will play a key role in helping us achieve this, underpinning the day-to-day operations of the Education team by providing outstanding administrative support. 

The Chartered Institute of Environmental Health (CIEH) is the membership organisation and professional voice for environmental health. We set and raise standards to improve public health, supporting out members and influencing policy.

Our goal is simple: to enable safer, cleaner, and healthier environments for the benefits of people, business and local communities. To do this we offer professional support to our members, a range of corporate training solutions, topical events and workshops and provide information and policy advice. In addition, we promote 15Hatfields - one of London’s most sustainable venues.

We're looking for an enthusiastic and dynamic Senior Policy and Public Affairs Executive to join our impactful Policy and Campaigns Team.

Representing our members across the UK, CIEH campaigns on an exciting array of policy areas, from environmental protection and food safety, to housing standards and better public health. 

The role is varied, encompassing member engagement, policy development and reports, and government consultation responses. However, it will also focus primarily on external affairs, taking responsibility for driving forward CIEH’s public affairs, campaigning, and PR, activities, including engagement with the devolved administrations as well as the UK Government.

The role is remote/hybrid, with travel to CIEH’s offices in central London expected around once a month for team meetings alongside any additional wider organisational events.

This is your chance to work on a varied portfolio of issues to represent the key concerns of environmental health professionals, who work to protect and enhance the health of the public. Previous experience of working with political influencers is key to success.

Sound like the challenge you are looking for? To apply for this role, please submit your covering letter and CV via our website

• Hours- Permanent, Full Time, 35 hours per week
• Salary- £34,569 per annum
• Based- Hybrid/Remote with some travel to our offices in London
• Closing date- 03 December 2023, interviews to be held shortly after.

Please see the full job description and person specification for further details.

We are seeking an experienced and ambitious individual who can take on the role of Supporter Engagement Officer.

Supporter Engagement Officer
Location: Home-based – Bristol
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum pro rata
Reporting to: Head of Income Generation

About Air Ambulances UK (AAUK) 
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post 
The Supporter Engagement Officer will be a key member of the Income Generation team helping to support and drive fundraising growth across a number of income streams by ensuring the best possible supporter experience.

The role will be the first interaction that a donor has with AAUK with responsibility for responding to supporter enquiries via post, email and telephone, and ensuring income and supporter information is captured accurately on Donorfy.

Key Responsibilities

• Manage and develop a mixed pipeline of donors and prospects including researching, making approaches, applications, pitching and stewardship activities.
• Securing donations to achieve individual targets and contribute towards annual targets and future financial years.
• Coordinate and support fundraising campaigns and events.
• Responsible for welcoming, assisting and responding to enquiries from existing supporters and new donors that we receive over telephone, email and post.
• Responsible for thanking our supporters, adapting and personalising templates as needed to deliver high quality thank you letters to our supporters in a timely manner.
• Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
• Prepare and mail fundraising materials and other relevant information as required.
• Provide general administrative support across the team as required.

Benefits:

• 36 days annual leave including Bank Holidays FTE
• Access to the Blue Light Card and Blue Light Events
• Pension contributions
• Development opportunities

Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.

TO APPLY:

If you feel you have the skills and experience we’re looking for, please apply now!

Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification. 

Commitment to Diversity & Inclusion: 
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

No agencies please.

Engineers Against Poverty (EAP) is a leader in infrastructure and international development with strong links with development agencies, government and industry. We develop research, policy and practice in infrastructure investment, labour standards, climate change, transparency and accountability and local content in line with our mission to help reduce and eventually eliminate poverty.

EAP is seeking a self-motivated Programme Manager to help deliver quality results with its growing portfolio of programmes. Across the programmes you oversee, you’ll be responsible for coordinating their successful delivery of quality results.  Initially you will focus on an anti-corruption programme funded by the US Government and EAP’s contribution towards FCDO’s Green Cities and Infrastructure programme. You will work with EAP's senior leadership and its advisors, project partners and beneficiaries, funders and other stakeholders to maximise positive impact. You’ll strengthen EAP's programmes by managing specific budgets, KPIs, project plans, sub-grants and monitoring and evaluation efforts using established systems.

The programmes and projects you will work on will vary and evolve over time, as we strengthen donor and client relationships together. You’ll also have a role in shaping our future work, contributing to business development by coordinating grant proposals, commercial bids and strategic partnerships. You will also help to organise board meetings and international workshops.

Across all our programmes, professional communication, branding of EAP and stakeholder (new) engagement and management is key. Programme delivery is rarely linear so you must be comfortable in rapidly evolving and dynamic environments.

The appointee will also take on for the same role for CoST, the Infrastructure Transparency Initiative – a transparency and accountability programme which operates in 20 countries and for which EAP hosts its International Secretariat. 

You will be working remotely with in-person team meetings usually held in London 4 to 5 times a year. We are open to candidates living outside of the UK.

If you wish to apply, pllease submit a CV with a one page covering letter by 10am GMT Monday 11 December 2023.

Programme Coordinator

We are seeking to appoint an organised and reliable individual as part of a funded programme for schools. This is a great opportunity to be part of a rapidly evolving children’s charity.

This role offers flexible and home working.

Position: Programme Coordinator

Location: Remote/flexible

Salary: £23,000

Hours: Full-time, 37.5 hours per week (flexible)

Duration: Contract, Fixed term 2 year with possible extension 

Benefits: 25 days’ annual leave plus bank holidays and 5% Employer pension contribution, flexible working culture, employee benefits package (Medicash), regular continuing professional development opportunities.

Closing Date:  19th December

Shortlisting will be taking place on a rolling basis and the role may close earlier than advertised if a suitable candidate is found, so apply early to avoid disappointment (can you add to the advert).

About the Role

The main job role is to provide administrative support to the Programme Manager to ensure the smooth running of one or more educational programmes.

You will work closely with the Programme Manager to support the delivery of virtual training to teachers and senior staff at mainstream schools to improve the mental health and wellbeing of children and young people.

The role is crucial to the support of the charity’s programmes. It includes communicating with internal and external stakeholders, providing good customer service, and supporting projects as required, collaborating as part of an established Programmes Team.

Your main responsibilities will include:

• Administrative support
• Customer Service and Engagement
• Team support

About You

We are looking for an individual with excellent communication and organisational skills to help keep things running smoothly. You will enjoy the detail of a job, tidying up loose ends and gets a boost from supporting customers and colleagues. You will have the ability to listen to customers and colleagues with empathy, to think critically and solve and escalate problems appropriately.

As Programme Coordinator, you will be passionate about access to education for all and committed to providing a high-quality service to the educators looking to improve the mental health and wellbeing of children and young people.

You will have experience and/or knowledge of all or most of the following:

• Providing administrative support
• Good customer service skills, ability to respond professionally and clearly to queries
• Excellent organisation and collaboration skills
• Good written and verbal communication skills
• Experience of using IT packages such as CRM’S, Microsoft office and customer service platforms such as Zendesk.

Where an individual lacks specific experience of working in a particular area, they will be expected to demonstrate their potential to learn and their understanding of the skills needed to be successful.

Ideally you will also have an appreciation and understanding of the impact of social, emotional, mental health and wellbeing upon children and young people.

Applicants are asked to send a current CV and 2-page covering letter outlining evidence against the essential criteria in the job description, clearly identifying the skills and experiences applicable to the role.

Shortlisted applicants will be invited to take part in a two round interview process. The first round will consist of competency based questions. Further shortlisting may then take place before a second round interview. All interviews will be held virtually.

This recruitment process will be completed in line with our safeguarding policy and safer recruitment process.

We will take up references and will complete a DBS check before appointment, and any appointment will include a probationary period.

The charity is committed to ensuring that there is no discrimination on the grounds of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation at any stage of the recruitment process.

About the Organisation

With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances. The charity has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. Whether it is delivering certified training, supporting whole-school or authority-wide nurturing schools approach or promoting evidence-based research, the charity is providing quality support and resources to make nurturing provision a reality for pupils across the UK and beyond.

You may also have experience in areas such as Admin, Administration, Administrator, Coordinator, Programme Administrator, Programme Coordinator, Programme Administration, Programme Support, Customer Service, Customer Service Officer, Customer Service Agent, Customer Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Executive Assistant
No of Posts: 1
Salary: £24,000, (£30,000 pro rata) free gym membership, cash health plan, life assurance
Status: Part Time, 30 hours per week over 4 or 5 days
Holidays: 24 days plus Bank Holidays per annum plus birthday off.
Based at: Wigan Town Centre Location.`
Responsible to: CEO
Accountable to: Board of Trustees

Closing Date: 5th January 2024
Interviews: w/c 15th January 2024
To Apply: Please upload a CV and Covering letter outlining why you would be an asset to our charity. 

Please apply early as we reserve the right to close applications as soon as sufficient applicants have been received.

SUMMARY
The Brick is an ambitious charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. Our projects include emergency and supported accommodation, an affordable food community, street outreach and homelessness prevention programmes. We are now seeking a skilled Executive Assistant to join our growing team. You will a believer in the right to equal life chances with a passion to improve lives through collaboration and innovation.

JOB PURPOSE
We are seeking a highly motivated and organised individual to provide a professional, comprehensive and efficient PA and Governance co-ordination service to our Chief Executive and Trustee Board. This role requires excellent organisational skills, initiative, time management and co-ordination skills as well as personal credibility.
In addition to providing all aspects of PA support to our Chief Executive, you will play a pivotal role in Brick governance, including servicing of Board meetings, sub committees and key events, taking minutes and ensuring communication of actions out to the relevant owners and monitoring and co-ordinating completion within deadlines. This role will provide career development opportunities in building good office management/HR systems and contributing to employee development, communications, policy development and the production of strategic reports.
 

KEY TASKS & RESPONSIBILITIES
Key accountabilities
Executive Support to Chief Executive
• Assist the CEO in achieving The Brick’s aims and objectives and provide a comprehensive support service for the CEO and Trustees, maintaining the highest possible standards of service and customer at care all times
• Manage the Chief Executive’s Diary and appointments; ensuring the Chief Executive is adequately prepared.
• Be the primary point of contact between The Brick Chief Executive and internal/external stakeholders, screening and directing phone calls and emails appropriately.
• Work on own initiative to instigate, respond to and undertake work to assist the Chief Executive and Trustee Board functions.
• Compile and co-ordinate appointments and meetings in the CEO’s diary and sort and prioritise enquiries; answer enquiries on behalf of the CEO, when required
• Organise meetings, events, hospitality and receiving visitors for the Chief Executive
• Provide secretarial support to the Chief Executive, undertaking research, preparing reports, responses and statistical information as required
• Set up and manage appropriate administrative systems to enable the Chief Executive to be effective in their role.
• Servicing and Co-ordination of all Management and Charity team meetings
• Supporting the co-ordination of all The Brick external events, as required
• Support internal and external communications for the Chief Executive
• Develop a good understanding of the Chief Executive’s external relationship priorities and manage a proactive meeting programme
• Develop good relationships with key external contacts across all sectors
• Support the Chief Executive by drafting, or sourcing content for, written communications including the annual social impact report

• Actively monitor and take appropriate action on all incoming communications to the Chief Executive
Governance
• Provide all aspects of secretarial/administration/co-ordination support to the Brick’s Trustee Board and any sub committees (including booking meetings, minute taking and preparation of agendas and papers)
• Progress/ chase reporting of actions flowing from The Brick’s Trustee Board Meetings and any subcommittees
• Maintenance of Trustee/Governance policies, documents, filing systems in both electronic and hard copy and information provision
• Maintain the Board membership register and support the recruitment and acceptance of new members
• In conjunction with the Chief Executive and Senior Leadership Team, managing pre and post Board events and discussions, training sessions and strategy days
• Support the recruitment and on-boarding of Board and Committee members and managing the annual review process
• Ensure claims for travel and subsistence of our Board and Committee members are in line with Expenses Policy and processed in a timely manner
• Develop and maintain effective information sharing systems for Executive Team and Board of Trustees including the Executive SharePoint site.
• Develop and maintain effective electronic and paper-based filing systems

About the role

Global Partners Digital (GPD) houses the Support Unit (SU) for the Freedom Online Coalition (FOC), an intergovernmental coalition of 38 member states who collectively advocate for the promotion of human rights online. 

We are currently seeking a highly motivated Officer to join the FOC SU team and contribute to the work of the FOC. 

This role sits at the centre of a small and dedicated FOC SU team. You will be essential to supporting the team and the daily functioning of the FOC. With some previous administrative experience, you will support the efficient, timely and impactful delivery of FOC activities. This will include setting up and maintaining systems and processes, general administrative support, coordinating travel and logistics for FOC events,  responsibility for meeting agendas and minutes, and supporting FOC communications. As part of the role, you will frequently be required to participate in meetings and events with government representatives.

With many moving parts, you will be a fast learner, able to juggle multiple work streams and changing priorities, be observant, take initiative and work with discretion. Some prior experience of working with government stakeholders is essential.

About Global Partners Digital

GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we shape rights-respecting laws and policies and help build a more diverse digital policy ecosystem. 

Working days: Full time* (32 hours per week, Monday to Thursday)

Start date: ASAP

Salary: £30,000-£35,000 pa based on experience

Contract: 12 month fixed term contract (possibility for extension)

UK based (with permission to live and work in the UK)

Flexible hours

Remote working or co-working

*GPD is an accredited four-day week organisation. This means that we work reduced hours (32) Monday to Thursday with no loss of pay.

Please note: Applications will be reviewed on a rolling basis, with interviews also held ongoing, therefore we encourage you to apply as soon as possible. 

JOB TITLE: Operations Officer (Maternity Cover)

CONTRACT: 0.6 (8 months, approx. February – September) 

SALARY: up to £25,000 pro-rated 

DEPARTMENT: Operations 

REPORTS TO: Chief Operating Officer

PURPOSE: To provide varied support to the Chief Operating Officer. The role involves tasks within HR and Operations including tasks such as minuting meetings, organising in-person meetings and assisting staff with day-to-day queries. This is a key role in a fast developing and exciting organisation, with passionate people committed to protecting freedom of speech. 

LOCATION: Home based with the ability to travel to London for monthly team meetings. Costs covered by the FSU. 

DEADLINE: 4th January 2024

Who are we? 

The Free Speech Union is a non-partisan, mass-membership public interest body. We stand up for the speech rights of our 11,000 members and campaign for free speech more widely. Our in-house legal counsel, working with our casework team, coordinates legal representation for members in difficulty. Our research arm publishes briefings on where free speech needs to be better protected. Our events arm organises events in pubs (“speakeasies”) and stages regular public debates. The FSU has sister organisations in South Africa, Australia and New Zealand, with more to come.

KEY RESPONSIBILITIES 

Duties will include (but are not limited to): 

• Assisting the COO with ad-hoc tasks to ensure the smooth running of the organisation.

• Acting as administrator for Outlook365, SharePoint, annual leave (WhosOff), and Bupa accounts.

• Minute taking for in-person and online meetings. 

• Planning staff events – booking meeting rooms, lunches for monthly meetings, travel and accommodation for all staff members. 

• Checking receipts and processing expense forms. 

• Filing receipts and other documentation. 

• Ensuring the SharePoint filing system remains organised and accessible.

• Managing the recruitment of new staff (posting job adverts, liaising with candidates, arranging interviews and sharing applications with the relevant managers). 

• On-boarding new staff. 

PERSON SPECIFICTION 

Essential: Work experience 

Work experience in an admin role. 

IT Proficient: Outlook 365, SharePoint, PowerPoint, Word, Teams. 

Use initiative and take a pro-active approach. 

Extremely well organised, calm, discreet and comfortable working with strong personalities. 

Communicator – excellent standard of literacy and written communication skills for the purposes of communicating with members and third parties. 

Agreeable – good interpersonal skills with people at all levels. 

Homeworking – has premises, equipment and systems to enable productive working from home. 

Desirable 

Experience using Microsoft Office applications.

Experience in a similar supporting role.

Experience working remotely.

Applicants should send a CV and introductory letter. The FSU is actively recruiting for this role and may withdraw it at its discretion. 

TERMS AND CONDITIONS 

Benefits 

• Employer pension contribution of eight per cent. 

• Full access to our learning and development programme. 

• 20 paid holidays per calendar year (pro rata) plus public holidays. 

Probationary Period  

This post is subject to the requirements of a one-month probationary scheme for new staff only. 

Review of this Job Description  

This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder. 

The FSU values diversity. We are an equal opportunity employer and consider qualified applicants without regard to Age, Disability, Gender Reassignment, Marriage or Civil Partnership, Pregnancy and Maternity, Race, Religion or Belief, Sex. 

POST  

Victim Support Casework Coordinator 

RESPONSIBLE TO

ISVA: Manager of Support Services 

RESPONSIBLE FOR

Victim Support Casework Team

SALARY & HOURS OF WORK

Salary: £31,000 FTE, £24,800 pro-rata

This is a 0.8 per week post.  Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm

Holidays: Annual leave entitlement is 31 days FTE including public and bank holidays. This will be pro-rata for your contracted hours.

LOCATION OF THE POST HOLDER 

You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. You may be occasionally required to travel to the NUM head office at Unit 209, 46-50 Oldham St, Manchester, M4 1LE but all your costs will be covered by NUM.  On Occasion, you will be required to travel anywhere within the United Kingdom but shall not be required to work outside the United Kingdom for any continuous period of more than one month.

About NUM: 

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.

We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

ROLE AND RESPONSIBILITIES

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a coordinator to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Coordinator is responsible for maintaining high standards for all digital, individualised and in-person support provided by the case work team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support case work. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the case work team and ensure that everyone works to their strengths, and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Wellbeing Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day team tasks include, but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, Managing resource and rota’s including leave and absences, Delegation of task where appropriate to the casework team

• Audit overview and quarterly reporting to Manager of support services with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/ internal. Discuss any issues of take aways with the Manager of support services

• Communicate with other work streams and projects at NUM through coordinators meetings and share changes in process from the CEO and management team.

• Leading 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, Motivating the team and Resolving conflict and managing team dynamics (with support where needed)

• Onboard new members of the team

• Cover some duties when the Manager of Support Services is out of office

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• Experience of dealing with internal and external complaints and having difficult conversations.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other peoples workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS, google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable Skills and Experience

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

How to Apply

Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 12pm (UK time) on Friday 15th December.

Interviews will take place on December 22nd. The successful candidate will be contacted on or before the 28th of December. Job start date from the 8th of January 2024 .

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Please note due to the high number of applications expected for this role if you do not hear back from NUM by the 18th of December unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.