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Top job
Citizens Advice Southwark, Southwark (On-site)
£28,948 to £29,337 per annum
Assist in providing a quality service to clients by supplying accurate, personalised, relevant information and guidance.
Posted today
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Social Interest Group, Romford (On-site)
£50,000 per year
You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP).
Posted today
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Social Interest Group, London (On-site)
£50,000 per year
You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP).
Posted today
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Voice of Youth and Genuine Empowerment (V.O.Y.A.G.E), London (On-site)
£21,000 - £25,000 per year
Head of Fundraising and Strategic Partnerships
Posted 4 days ago
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£31,277 per year FTE (£20,851 PT)
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£80,000 - £85,000 per year
We are looking for a Director of Fundraising with strong communication, leadership and interpersonal skills to empower our fundraising team
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The Children's Trust, KT20, Tadworth (Hybrid)
£26,000 per year
An exciting opportunity has arisen for a People Partnering Administrator to join our People and Culture team.
Posted 1 day ago Apply Now
Born Free Foundation, Horsham, West Sussex (Hybrid)
£28,500 - £31,000 per annum
Posted 1 day ago
ERIC, the Children's Bowel & Bladder Charity, Kingswood (Hybrid)
Salary range £48,000 - £50,000 per year, depending on experience
We are looking for an experienced, motivated fundraising professional to help us reach more families and communities.
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Christians Against Poverty, Bradford (Hybrid)
£33,980.0 - £37,757 per year
Posted today
University of Birmingham, Multiple Locations (Hybrid)
£47,389 - £56,535 per year with potential progression once in post to £63,606
Join us as a senior fundraiser and international lead to showcase game changing research, engage global alumni and drive philanthropic goals
Posted 1 day ago
Stephen Joseph Theatre, Scarborough (On-site)
£34,000 - £38,000 per year
Posted 1 week ago
Closing in 3 days
Ability Consultants Ltd, Sunderland (On-site)
£28,000 - £29,000 per year
Passionate About Supporting Charities to Thrive? Use Your Skills to Make an Impact Locally, Nationally, and Globally.
Posted 5 days ago
Scottys Little Soldiers, Remote
£52,000 - £56,000 per year
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement.
Posted today
Page 13 of 22
Southwark, Greater London (On-site)
£28,948 to £29,337 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,958 to £29,337 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 5 January 2026

Interviews: Thursday 8 January 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Refreshed on: 16 December 2025
Closing date: 05 January 2026 at 09:00
Tags: Advice / Information, Communications, Legal / Law, Advocacy, Social / Support Work