Research Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £35,000 - £37,000 (35 hours FTE) depending on experience
Hours: Either Full Time (35 hrs) or Part Time (21 hrs) - Please specify preference when applying
Place of work: Flexible/Remote/Hybrid, plus a requirement to attend 4 x all staff days per year at our offices in Hatfield, Herts, and some additional conferences as required.
Join Our Team!
Do you want to work full time or part time?
As Health Services Lead at Crohn’s & Colitis UK, you will be integral in project managing the development of a new Healthcare Professional Online Education Programme. You will also work on a variety of other healthcare professional projects. This is a role that is both fulfilling and challenging. You will be supporting the Health Services Manager and liaising with both internal and external stakeholders, all with a view to improving the quality and the standards of health services for all people affected by Crohn's and Colitis.
Full details of the Job Description and Person Specification are found in our Recruitment Pack, available on our website
Benefits of working for Crohn’s & Colitis UK
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About you
- You will have experience of supporting the delivery pf projects and programmes in a UK wide healthcare context.
- You will be able to develop and maintain a wide range of stakeholder relationships to ensure the partnerships needed to deliver our projects and programmes.
- A team player with great written and verbal communication skills.
What can you expect from us
Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is more important than where you live.
We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Please confirm if you are looking for a full time or part time role.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email listed in the Recruitment Pack.
Closing Date: Monday 17th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please provide a supporting statement with your cv
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Do you have experience in a policy or campaign role? Do you have a passion for using your skills to improve the lives of older people needing care and their families? Join our team!
You would work alongside our director to lead Care Rights UK's influencing work. This is a key pillar of the charity’s strategy, pushing for a better care system so that people’s rights are respected.
This is a varied and diverse role, spanning policy, campaigns and communication work. You would be at the heart of our influential work to raise awareness of quality care, push for new rights and call for reform of the sector.
You would be welcomed into our small, dedicated, friendly team. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.
You would join Care Rights UK during an exciting period of change, as we invest in growing our services and seek to diversify and increase our reach across the UK. You would work closely with our small team to ensure our policy, campaigns and communication work aligns with our advice service and research.
The ideal candidate will be a positive, can-do person, with a passion for championing the rights of older people needing care, and an enthusiasm for using your skills to affect change.
To apply, please send us the following:
• A cover letter that explains how you meet the criteria in the person specification
• Your CV
The cover letter plays a key part in our selection process. We use the information you provide in the letter about your skills and experience to decide whether or not to invite you for an interview. It is important that you explain in your cover letter how you meet the essential criteria outlined in the person specification, giving specific examples from your past experience. Your letter should be no longer than 3 pages.
Care Rights UK is your care champion, the charity focused on defending the rights of people in care.
The client requests no contact from agencies or media sales.
SENIOR STRATEGIC EVIDENCE & ENGAGEMENT MANAGER
Salary: £50,000 - £54,000 per annum
Reports to: Head of Strategic Evidence
Department: Policy, Information and Communications
Location: Stratford Office, London, w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate.
Employment type: 12 month fixed-term contract / secondment
Working hours: 35 hours per week
Closing date: Sunday 26 May 2024, 23:55
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We are looking for a Senior Strategic Evidence & Engagement Manager to join our team. We need you to accelerate our impact by driving the translation of early diagnosis, treatment and innovation evidence into policy and practice, through planning, delivery and oversight of a comprehensive, proactive content and comms plan across a range of health professional and health system audiences and channels.
What will I be doing?
Driving the development of our early diagnosis, treatment and innovation content and resources for a range of health professional and health system audiences, making the most of what we know and have and ensuring key messages are reaching our audiences and having an impact
Developing and overseeing the delivery of an internal and external content plan, profiling Cancer Research UK's thought leadership across different areas of the cancer pathway and facilitating the translation of evidence into policy and practice
Building strong relationships with key content, audience and communications teams in both the development and delivery of the plan
Maintaining oversight of resource development, such as those aimed at health professionals, and ensuring a strategically-relevant and impactful portfolio of content and resources
Liaising with evidence and health system engagement teams to identify and drive opportunities to support health systems audiences across the cancer pathway, bringing creativity, insight and positivity to the task
Leading on the review and design transformation of our existing health professional webpages
Managing communications on behalf of the Strategic Evidence team to key audiences, both internally and externally
Contributing to content sign-off with a focus on impact, accessibility, tone of voice and design
Developing and managing direct reports, including setting clear development objectives and appraising performance.
What skills are you looking for?
Expertise in health/public health coupled with sufficient breadth of understanding of other areas to hold credibility with others in policy and research communities
Ability to assimilate complex information and extract key takeouts quickly
Excellent verbal and written communication skills, attention to detail and ability to articulate complex quantitative and qualitative information in a clear and accurate manner
Ability to tailor content and delivery for different audiences and needs to ensure greatest impact
Excellent interpersonal and relationship management skills, with the ability to build strong networks and partnerships with stakeholders at all levels
Strong influencing and negotiation skills and confident, credible delivery of complex information
Strategic and creative thinker, able to identify and capitalise on opportunities across the cancer pathway and proven ability to translate this into operational plans
Strong planning and organisational skills and ability to work well under pressure and manage multiple priorities, many with fixed deadlines
Strong line management experience.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for a proactive and enthusiastic Trust and Grants Officer that values empowering others, making things better, and building trust through openness.
As the Trust and Grants Officer, you will play a crucial role in securing funding opportunities and fostering meaningful relationships with funders. This position offers an exciting opportunity to contribute to our mission while enhancing your professional skills and personal growth.
Background:
In a world where everyone with Down's syndrome thrives, Learn and Thrive is dedicated to supporting learners with Down’s syndrome to access specialist support and empowering them to thrive throughout their lives. We believe everyone has the right to a fulfilling life within their community, regardless of their diagnosis. Learn and Thrive understands the barriers created by society for individuals with Down’s syndrome and is committed to providing online tools to break through these barriers and facilitate their best life.
Responsibilities:
- Crafting Compelling Funding Applications: Collaborate with the CEO to create high-quality, persuasive funding applications. Utilise your creativity and storytelling skills to effectively communicate the impact of our projects.
- Building Positive Relationships: Cultivate strong partnerships with trusts, grants, and foundations. Ensure timely and meaningful communication with funders, including thank-you messages, updates, and reporting.
- Maintaining Records and Pipeline: Keep accurate records of funders and funding applications. Manage the pipeline of submissions and responses to optimise fundraising efforts.
- Prospect Research: Conduct thorough research using trust-finding databases and other resources to identify potential grant makers. Match suitable projects with the most appropriate funders.
- Living Our Values: Embody the values of our organisation: Empowering everyone, Making things better, and Building trust through Openness. Collaborate effectively with team members and contribute to a supportive work environment.
- Utilising Networking Opportunities: Actively engage in networking activities, including LinkedIn and other platforms, to expand our network and strengthen relationships within the funding community.
Requirements:
- Passion for our cause and commitment to making a positive impact.
- Excellent written and verbal communication skills, with the ability to craft compelling narratives.
- Proficiency in prospect research and familiarity with grant-making processes.
- Strong organisational and time management abilities, with a keen attention to detail.
- Proven ability to work independently and meet deadlines.
- Ability to embody our organisation’s values and work collaboratively with colleagues.
- Knowledge of safeguarding best practices and commitment to upholding them.
- Willingness to explore diverse methods of stewardship and relationship building.
Reports to: CEO
Location: Medway/Maidstone area
Contract: Permanent, Immediate Start
Remuneration: Circa £28,000 - £30,000 pro rata
Working Hours: 15 hours per week (including hybrid working); Approximately 1 day per month on-site meeting with the team.
Annual Leave: 28 days (including statutory holidays)
Join us in our mission to empower children and young people with Down’s syndrome and other learning needs. Together, we make a difference.
Apply now to become our Trust and Grants Officer!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Inter Mediate is one of the world’s leading independent conflict resolution organisations. Operating out of London, it works in conflict zones around the world to support peace negotiations and advise on strategies to stop and prevent wars. This is an exciting opportunity to join its small, expert projects team as a Project Development Officer, supporting Inter Mediate’s Project Directors to advance peace negotiations with a special focus on conflicts in the Middle East and Africa.
Role summary
The Project Development Officer (PDO) will work within the Inter Mediate Projects Team under the guidance of the Projects Directors and coordination with the Deputy CEO, Operations Team and CEO, to:
- Support and implement Inter Mediate’s existing projects portfolio supporting peace talks and other high-level peace initiatives.
- Build and manage relationships with senior stakeholders in conflict and peace processes, mainly in Africa and the Middle East
- Identify and develop entry points for new projects.
- Monitor and analyse political developments across areas relevant to Inter Mediate’s work.
- Research lessons from past peace efforts relevant to Inter Mediate’s current work.
- Support the Operations Team and Project Directors to prepare project proposals and budgets, narrative and financial reporting, and collect evidence of project impact.
Specific responsibilities:
- Contribute to strategies to deliver Inter Mediate projects and institutional priorities.
- Support the Project Directors to cultivate and maintain relationships with key interlocutors and relevant experts in the field.
- Undertake travel, including to conflict settings.
- Draft high quality policy memos, speeches and concept notes for senior audiences.
- Provide logistical support for project delivery, including managing travel of project teams, interlocutors and consultants.
- Monitor media, think tanks and other analysis centres on conflict dynamics, and produce briefings and analytic papers for the CEO ahead of travel or engagement with key interlocutors.
- Oversee production of research papers on peacemaking lessons, based on demand from interlocutors.
- Scope for potential new projects and develop new project feasibility studies.
- Support the Project Directors and Operations Team in donor management and project accountability, including contributing to preparation of project proposals and budgets, and reporting in line with donor requirements.
- Compile project progress reports for senior management/trustees’ meetings.
- Represent IM in external contexts where necessary.
- Undertake other tasks in support of IM’s work overall as required.
Experience, qualifications and skills:
Successful candidates would need to demonstrate:
- A masters degree in politics, conflict resolution and peacebuilding, international affairs, public policy or an equivalent subject. Relevant work experience may be accepted in lieu.
- Three years of work experience in conflict resolution or peace process support for a governmental, non-governmental or inter-governmental organisation, or an equivalent field such as diplomacy, humanitarian access, political risk advisory services, conflict journalism or conflict analysis. Experience relevant to West Africa and Middle East preferred.
- Excellent written English, and evidence of ability to produce high-quality written work to deadline.
- A strong understanding of political and conflict dynamics – particularly Africa and the Middle East - and the ability to produce well-structured and concise analysis
- Ability to operate successfully in high pressure, sensitive political environments and support high-level individuals
- Experience of work and travel in conflict-affected areas, and willingness to travel independently, with support from the Project Directors.
- Evidence of strong cross-cultural interpersonal skills.
- Flexibility and adaptability to support the smooth running of a small team, and willingness to take an “all hands on deck” approach when required.
- Fluency in French and/or Arabic or other languages (desirable)
Inter Mediate particularly welcomes applicants from diverse backgrounds.
Working at Inter Mediate
A normal working week consists of 35 hours. Our office operates between 8am and 6.30pm with core hours from 9.00am to 5.00pm. Inter Mediate operates a hybrid working model, with at least 2 set days per week in the office in London.
Benefits include: 25 days holiday, pension contribution and private health insurance (following successful completion of the 6-month probationary period).
To Apply by 1st Jun 2024 :
Send a one page cover letter explaining why you would be a good candidate for this position, a CV and and a writing sample (no longer than three pages).
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
To Apply by 1st Jun 2024 :
Send a one page cover letter explaining why you would be a good candidate for this position, a CV and a writing sample (no longer than three pages) .
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
The client requests no contact from agencies or media sales.
We are looking for an experienced, dynamic and driven Senior Corporate Partnerships Executive to join our team in this integral and newly created role. The role will lead on identifying and securing collaboration and funding opportunities with both existing and prospective partners, and developing and managing a pipeline of strategic corporate partners that align with PCR’s mission and core programmes of work. We are looking for someone with demonstrable experience of developing and nurturing relationships with corporate partners, understanding complex issues and working with others to identify solutions, and producing compelling funding proposals in support of this work.
Key responsibilities:
- Identify and nurture relationships with prospective corporate partners aligned with the mission and values of PCR.
- Develop and implement comprehensive partnership strategies to engage existing and prospective corporate partners.
- Work closely with PCR's delivery departments and other income streams to identify, develop and maximise income generation opportunities.
- Collaborate with internal stakeholders to create compelling funding proposals and presentations tailored to the needs and objectives of corporate partners.
- Lead negotiations and secure funding support from corporate partners for activities aligned with PCR’s programmes of work.
- Effectively manage project monitoring and reporting for PCR’s existing funded activities with corporate partners, including regular communication, reporting, and public recognition of contributions (as appropriate), working closely with PCR’s delivery and communications teams.
- Stay informed of industry trends, corporate philanthropy initiatives, and relevant developments to inform partnership strategies and opportunities.
- Represent PCR at external events, conferences, and meetings to promote partnership opportunities and expand our network within the corporate sector.
- Database management to record pipeline and enable strategic planning against established KPIs and income targets.
- Support Director of Partnerships to monitor and report income performance to PCR’s Board of Trustees.
Skills and experience:
- Experience of identifying and securing at least five-figure income from prospective corporate partners, supported by detailed partnership plans.
- Experience of developing and managing at least five-figure partnerships with pharmaceutical and healthcare related companies is desirable.
- Experience of creating and organising supporter engagement events is desirable.
- Excellent and persuasive communication and interpersonal skills with proven ability to build and manage strong relationships with corporate partners.
- Demonstrated ability to think strategically, develop creative solutions, and deliver upon corporate partnership objectives.
- Experience of preparing compelling and persuasive funding proposals, presentations and reports.
- Excellent project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
- Ability to work flexibly according to the demands of the role, including the potential for UK and international travel and attendance at events and conferences.
- A passion for securing funding that will help improve the lives of people with prostate cancer and a commitment to advancing healthcare through strategic partnerships and collaboration.
Why Join Us?
- Impactful Work: Make a significant impact in the fight against prostate cancer, contributing to initiatives that save lives and improve patient outcomes.
- Career Growth: This role offers the opportunity to be at the forefront of developing meangingful strategic partnerships within a leading research organisation.
- Collaborative Environment: Join a dynamic team of professionals dedicated to making a difference, in an environment that fosters collaboration, creativity, and professional growth.
- Benefits: Enjoy a range of staff benefits, including access to a Bike2Work scheme, mental health services, Perkbox, BUPA health insurance offer, pension, birthday gift, ongoing L&D opportunities, generous annual leave, hybrid working options and a positive, supportive culture.
Application process
To apply, please submit your CV and a brief supporting statement (no more than two sides of A4) outlining your suitability for the role, your experience in corporate fundraising, and your motivations for applying.
There will be a two-stage interview process. The first interview will be online (via Teams), and the second will be an in-person interview at our offices in Holborn, London.
Closing date for applications is Monday 20th May
The Head of Project Development is a new and pivotal role within the organisation that will bridge the gap between our fundraising efforts and the development and implementation of projects. This strategic position is focused on developing new projects based on clear evidence of need and alignment with PCR’s mission and priorities, as well as enhancing the case for existing projects. The role will work in collaboration with the delivery and partnerships team to develop cases for support and secure substantial funding to ensure we can continue to expand and deliver impactful, sustainable projects. The successful candidate will be instrumental in expanding our operational capacity, initiating innovative projects, and contributing significantly to our growth targets for impact and the associated income to achieve this.
Key Responsibilities
-
Project Development and Management: Spearhead the development of new projects and work alongside fundraising to develop bids to support existing initiatives, ensuring alignment with PCR’s strategic goals and funding opportunities.
-
Fundraising Support: Collaborate closely with the fundraising team to identify and secure funding from large statutory sources, including but not limited to the likes of the National Lottery Community Fund, NHS, NIHR, and Sports England.
-
Evidence Gathering: Develop a robust evidence base and demonstrate PCR’s capability through in-house or commissioned pilot work.
-
Strategic Planning: Contribute to strategic planning processes, identifying key obstacles to project development, and developing strategies to overcome them.
-
Stakeholder Engagement: Engage with internal teams, external partners, and stakeholders to ensure future project alignment with community needs and stakeholder expectations.
Profile of the Candidate
-
Proven experience in project development and management, preferably within the healthcare, research, or non-profit sectors.
-
Demonstrated success in securing funding from large statutory sources or HNWIs.
-
Strong strategic thinking and planning skills, with the ability to identify and address operational and strategic challenges.
-
Excellent leadership and team management abilities, with a track record of motivating others to achieve high performance.
-
Exceptional communication and stakeholder engagement skills, with the capability to work effectively across various levels of an organisation.
Why Join Us?
-
Impactful Work: Make a significant impact in the fight against prostate cancer, contributing to initiatives that save lives and improve patient outcomes.
-
Career Growth: This role offers the opportunity to be at the forefront of strategic project development and innovation within a leading research organisation.
-
Collaborative Environment: Join a dynamic team of professionals dedicated to making a difference, in an environment that fosters collaboration, creativity, and professional growth.
-
Benefits: Enjoy a range of staff benefits, including access to a Bike2Work scheme, mental health services, Perkbox, BUPA health insurance offer, pension, birthday gift, ongoing L&D opportunities, generous annual leave, hybrid working options and a positive, supportive culture.
Application Process
To apply, please submit your CV and a 1-2 page cover letter outlining your suitability for the role, your experience in project development and management, and how you align with PCR’s mission.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Other Details
-
Working type: Hybrid with occasional travel to meetings in and outside the office required.
-
Hours: The position is full time at 35 hours per week.
-
Salary: £51,579-61,322 commensurate with experience.
-
Reports to: Director of Patient Projects and Influencing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Shop Manager
Hull, East Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
The role of Shop Manager involves actively running our new shop in Hull and implementing processes and ways of working.
As our Shop Manager, you will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
Specifically, you will:
-
Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
-
Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
-
Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
-
Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
-
Be responsible for ensuring the team are working towards achieving all key performance indicators.
-
Ensure accurate accounting and handling of assets (items donated and money received).
-
Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
-
Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
-
To be ideally educated to A Level or equivalent.
-
To have experience of managing people/volunteers including recruitment and development.
-
To have previous retail experience in charity sector or commercial sector is desirable.
-
To have experience of meeting and exceeding targets within a retail environment.
-
To be highly organised with good time management skills.
-
To be able to prioritise workload and meet deadlines.
-
To have excellent communication and interpersonal skills.
-
To be able to motivate self and others.
-
To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
-
To have good written and numeric skills are desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 21 May 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
The Autism Centre of Excellence exists to improve access to high quality support and remove barriers and stigma for autistic people, but to do this we need to grow our funding.
We aim to raise £5 million over the next five years to increase our reach, impact and activities, whilst creating a sustainable and predictable income stream for the charity. To do this we need to systematically build a pipeline of donors and supporters, to build profile and new relationships. In the short term we need someone who can lead the development of a series of applications to trusts, foundations and other sources of funding to support our priority workstreams.
Main duties and Responsibilities
- Primary focus will be on managing and soliciting income from your own portfolio of high value trusts, foundations and statutory funders, securing gifts of between £10,000 - £1,000,000 to successfully achieve the charity’s ambitious fundraising targets.
- Secondary focus will be on the planning and delivery of first-class Special Events and Major Donor fundraising.
- Create a robust prospect pipeline of effectively researched and qualified funders, ensuring a continued flow of prospects through the pipeline, taking a sales approach to lead generation and the assessment of the warmth and value donors.
- Deliver effective research of prospective and existing donors, which enables us to raise significant income through both new and existing relationships; utilising our networks effectively.
- Implement effective cultivation and stewardship journeys that provides a high-quality supporter experience to your portfolio of donors and prospects.
- Deliver first-class relationship management to ensure excellent ongoing relationships with donors in both a written and face-to-face capacity.
- Deliver exceptional writing skills through proposal and bid writing and day-to-day communication with donors and colleagues.
- Fully understand the charity’s projects and activities to both ascertain their suitability as funding propositions and communicate them in a compelling manner to funders.
- Work closely with operational colleagues to develop compelling and thorough cases for support to inform our research and fundraising strategies.
Benefits
Salary: Up to £32,000 FTE, dependent on skills and experience.
25 days annual leave
Hybrid working, working in Cambridge a minimum of two days a week.
The role is permanent and full-time. However, we will consider part-time applications.
About Us
The Autism Centre of Excellence at Cambridge (ACE) exists to make a big difference; by funding and commissioning world-leading research, delivering projects which directly impact the lives of autistic people, and campaigning to achieve change.
How to apply
Closing date for application is 5pm on Sunday 2 June 2024.
To apply please provide an up-to-date CV and cover letter.
We welcome applications from anybody who believes they have the required skills for the role, including autistic and other neurodivergent people. We recognise that autistic and other neurodivergent people can bring specific skills, strengths, and interests that add value and diversity to any team.
We want your recruitment experience to be positive. Please contact us to request any adjustments you need for the application or interview process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a Policy Officer within our Service Delivery Team. You will have demonstrable understanding of health and social care policy and related public policy developments in the UK, as well as an understanding of how policy decisions are influenced and made. You will have knowledge and experience of research and analysis relevant to health policy, as well as familiarity with and understanding of the core principles of both quantitative and qualitative research.
Salary: £40,708 - £43,615 per annum
Contract period: Permanent
Reporting to: Group Chief Executive
Team: Service Delivery
Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)
In this role, you will support the development and implementation of Picker's policy influencing strategy to make person centred health and social care a reality for everyone. You will be responsible for monitoring policy and political developments, promoting evidence-based policies to advanced person centred care and building and maintaining relationships within the health policy world. You will leave on the development of policy outputs including briefings, position statements and white papers, working with colleagues to build evidence and articulate Picker's messages.
This role
In this role, you will:
- Develop and maintain a good understanding of key health and social care policy and political developments
- Lead on or assist with a range of high-profile policy projects, including the planning and development of projects, and contributing to analysis, writing and publication.
- Identifying opportunities to contribute to public policy debates in health and social care, using evidence from Picker’s work and from the public domain to provide insightful thought leadership.
- Work collaboratively with colleagues to support policy analysis, responsive policy work, and to enhance Picker’s external profile across various audiences.
- Lead on and assist with written outputs, such as topic-specific briefing papers, website copy, presentations and blog posts to communicate the findings of our work.
- Carry out literature reviews and rapid scans of data and evidence to scope public policy positions on a range of key issues.
- Present evidence and findings (both in writing and orally) about highly complex and sometimes contentious subjects to a wide range of audiences, ensuring an understanding of the subject and issues arising and enabling informed decision making
- Support the drafting of responses to consultations, policy briefings, and other public policy initiatives, including relevant third party publications.
- Build and maintain relationships with external stakeholders, partners, and collaborators relevant to our policy portfolio, including academic and health and social care policy communities.
- Work collaboratively with other teams, creating strong links between other programmes and projects, to promote the use of services, products and survey findings that improve the quality of healthcare.
About You
You will have:
- Understanding of health and social care policy and related public policy developments in the UK
- Understanding of how policy decisions are influenced and made
- Knowledge and experience of research and analysis relevant to health policy. This might include synthesising different kinds of evidence, carrying out interviews, or analysing data
- Familiarity with and understanding of the core principles of both quantitative and qualitative research including strengths and limitations of different approaches and their use in different contexts
- Evidence of being able to produce high quality written work for a range of audiences
- Experience of developing and maintaining relationships with external stakeholders, collaborators or partners
- An interest in healthcare quality and person centred care
- Ability to analyse complex policy issues, assess their implications for Picker and our beneficiaries, and provide evidence-based recommendations
- Excellent project management skills with a track record in undertaking and managing policy and/or research projects
- Ability to present data and information to a wide range of audiences through formal and informal presentations, both written and oral
- Ability to work independently under managerial direction, seeking advice on company policy or resource issues as required, and gain required approval at predetermined stages of projects
- Educated to degree level or equivalent in a relevant discipline (or equivalent experience)
This is a summary of the job description. Please review the full job description below.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.
We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.
Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities, including flexible start and finish times
- Convenient Oxford location with free parking
- 25 days holiday, increasing to 30 days, plus public holidays
- Option to buy or sell up to 5 days of annual leave
- Christmas office closure (currently an additional 3 1/2 days leave)
- Contributory company pension scheme (currently employer matching up to 8%)
- Enhanced maternity, paternity and adoption pay
- Free life assurance (currently 4 x salary)
- Tailored learning and development, including access to complete iHasco training library
- Health and wellbeing resources including an Employee Assistance Programme
- Season ticket loan scheme
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
Please include a cover letter detailing your suitability for the role (equivalent of 2 x A4 pages max)
The client requests no contact from agencies or media sales.
The Head of Policy, Campaigns and Public Affairs will work alongside the Director of Patient Projects and Influencing to spearhead our advocacy and influencing strategy, driving forward our agenda to transform prostate cancer advocacy and improve outcomes for people affected by prostate cancer. This strategic role involves building essential relationships with politicians and key stakeholders, increasing our organisational profile, and leveraging findings to advocate for policy changes.
Key Responsibilities:
-
Strategic Advocacy and Campaign Leadership: Develop and lead PCR’s campaign and public affairs activities, ensuring strategies are focussed on achieving meaningful policy and practice change on the highest priority issues, including screening and access to innovative and evolving treatment options.
-
Stakeholder Engagement: Forge strategic relationships and build our profile among politicians, policymakers, regulators and KoLs to enhance our impact and position Prostate Cancer Research as a source of trusted information for prostate cancer policy.
-
Shaping Policy: Coordinate responses to relevant consultations, such as government, MHRA, trade bodies, and NICE/SMC appraisals, where appropriate.
-
Evidence-Based Advocacy: Utilise findings from funded reports, such as our Overtreatment/Overdiagnosis report and Cost-Benefit Analysis (CBA), to advocate for change in screening and other relevant policies, and support/commission the development of further evidence as needed.
-
Relationship Building and Event Coordination: Identify and cultivate potential parliamentary champions and supporters and host impactful events.
-
Patient Centricity: Ensure our patients remain at the centre of this work, putting structures in place for them to be involved in setting priorities, informing our policy positions with their lived experience, and advocating for change.
-
Policy Monitoring and Analysis: Monitor and analyse relevant healthcare policy in the UK to inform the organisation’s strategic development and seize on political opportunities.
Candidate Profile:
Experience
-
Strong knowledge/experience of the health and social care sector, its public bodies, and key relevant policies
-
An excellent understanding of the UK political environmental, structures of government at national, local and devolved nation levels, with established relationships with key stakeholders or a proven ability to develop these efficiently and effectively.
-
Demonstrable experience in advocacy, public affairs, or a related field, with a proven track record of successful and integrated campaigns to change public policy.
-
Strong experience working cross-functionally within a fast-paced organisation.
Skills
-
Excellent interpersonal skills.
-
Ability to build and maintain positive working relationships with a wide range of stakeholders spanning the private, public and third sector.
-
Excellent written and oral skills.
-
Ability to synthesise and present complex evidence and policy analysis and use these to generate compelling messages and policy asks.
-
Decision-making ability, with the ability to prioritise and manage simultaneous workstreams whilst delivering outputs in a responsive and timely manner.
-
Ability to work with patient representatives to bring the voice of people affected by prostate cancer to the heart of the debate.
-
Ability to manage resources and funding strategically to maximise impact.
Why Join Us?
-
Impactful Work: Make a significant impact in the fight against prostate cancer, contributing to initiatives that save lives and improve patient outcomes.
-
Career Growth: This role offers the opportunity to be at the forefront of new, exciting unit in an organisation that is already making its presence felt.
-
Collaborative Environment: Join a dynamic team of professionals dedicated to making a difference, in an environment that fosters collaboration, creativity, and professional growth.
-
Benefits: Enjoy a range of staff benefits, including Bike 2 Work scheme, Mental Health Services, Perkbox, BUPA Health Insurance offer, pension scheme, birthday gift, ongoing L&D opportunities, generous annual leave, hybrid working options and a positive and supportive culture.
Application Process
To apply, please submit your CV and a 1-2 page cover letter outlining your suitability for the role, your experience in project development and management, and how you align with PCR’s mission.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Other Details
Working type: Hybrid with occasional travel to meetings required.
Hours: The position is full time at 35 hours per week.
Salary: £51,579-61,322 commensurate with experience.
Reports to: Director of Patient Projects and Influencing
Participants will be invited to interview on a rolling basis.
The client requests no contact from agencies or media sales.
Knowledge Management and Learning Senior Advisor
Contract type: Permanent, Full time
Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes:
Ethiopia, Kenya, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia
For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £48,314 - £50,729 (depending on experience) or equivalent established grade F salary and benefits in the country of employment.
About WaterAid:
Want to use your skills in knowledge management and programme learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Knowledge Management and Learning Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Knowledge Management and Learning Senior Advisor is an integral role within the Knowledge Management & Learning (KM&L) team, situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD).
IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators.
About the Role:
The Knowledge Management and Learning Senior Advisor drives the design and implementation of WaterAid's organisational programme learning and knowledge management strategy. The senior advisor leads the development of knowledge management tools, contribute to organisational processes for collating and disseminating program knowledge, and the evolution of knowledge exchange mechanisms. Additionally, lead the development of the internal programme and policy knowledge library, ensuring comprehensive access and collaborating on strategic knowledge communications.
The Senior advisor reports into the Knowledge Management and Learning Senior Manager and their key accountabilities will be:
Co-lead Programme Learning and knowledge management (approximately 50% of time)
- Co-lead the design and implementation of an organisational programme learning and knowledge management strategy (in alignment with the organisational research agenda led by GPAC and supported by PMER processes).
- Lead the development and implementation of knowledge management and learning strategies and tools to capture, organise, and disseminate programme learning within the organisation and externally
- Co-lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches.
- Support and advise PSK team members to effectively document, use and share programme learning and design dissemination strategy and plans to promote thematic learning to the target audience(s).
Develop and promote effective Information Management (approximately 20%)
- Co-Lead the development of the internal programme and policy knowledge library, ensuring that it is comprehensive and easily accessible to relevant stakeholders.
- Work collaboratively with internal and external for strategic and knowledge communications, shaping and populating internal and external facing knowledge systems and building linkages for the same.
- Support internal and external communications teams for strategic and knowledge communications, shaping and populating external facing knowledge systems.
Lead the development of programme guidance and standards (approximately 10%)
- Lead the process and methods to develop and maintain WaterAid's normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK's and GPAC's technical and policy leads. Lead an efficient yet collaborative approach that ensured these are developed built on the extensive knowledge and experience that exists across all levels of the federation.
- Support the dissemination of core normative programmatic documents and standards (frameworks, standards, guidelines, toolkits) through various platforms.
Support Programme Capacity Development (approximately 5% of time)
- Contribute to the development of the capacity strengthening strategy and ensure joined-up articulation of learning, knowledge management and capacity strengthening.
- Work with Capacity Strengthening Senior Advisor, to facilitate organisational mechanisms for knowledge exchange, learning and capacity-strengthening.
Support fundraising, external engagement, and communications (approximately 5% of time)
- Contribute to the organisation's business development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
- Provide technical input to specific strategic initiatives and programme design particularly on aspects of knowledge management and programme learning.
Contribute to team processes (approximately 10% of time)
- Provide support to any other relevant processes within the remit of Knowledge Management & Learning team as required as an active member of a small team.
- Support PSK annual planning, budgeting, and reporting processes
About You:
- Proven experience in leading the design and implementation of organisational programme learning and knowledge management strategies.
- Strong knowledge management background with a track record of developing effective strategies and tools to capture, organize, and disseminate program learning.
- Experience in evolving knowledge exchange mechanisms and creating organizational mechanisms for knowledge evolution.
- Extensive experience in determining and implementing learning and knowledge sharing activities using empowering approaches.
- Ability to research, synthesise information, analyse its relevance and communicate it in accessible formats.
- Experience of designing, developing, and facilitating in-person and virtual meetings and workshops.
- Experience of developing and maintaining comprehensive and accessible knowledge libraries.
- Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
- Experience working in low and middle-income countries.
- Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
Although not essential, we also prefer you to have:
- Working knowledge of one or more of WaterAid's working languages (French, Portuguese and Spanish).
- Experience with information and nurturing of virtual communities of practices and networks.
- Experience in planning, monitoring and evaluating programmes of work.
- Experience in conducting and/or managing research.
- Sound knowledge of WASH and related development issues such as sustainability, rights and equality.
Closing date: Applications will close one minute before midnight (UK time) on 9th June 2024. Availability for interview is required in the week of 24th June 2024 (first round) and in the week of 8th July 2024 (second round). The first round of interviews will be conducted online using Microsoft Teams.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:
- Item 1: Your Cover Letter
- Item 2: Your CV
- Item 3: Short answers to the following three questions on a separate page. Please limit your answers to no more than 200 words.
- Q1. What are your top 3 skills or areas of experience that align with the requirements of the role?
- Q2. When developing an organisation-wide Knowledge Management Strategy, what key aspects do you prioritise?
- Q3. How do you ensure effective knowledge sharing and retention within an organisation?
Please indicate your location and the right-to-work eligibility in your Cover letter.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Communications Officer
Harrogate, North Yorkshire (with some travel across Yorkshire)
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Communications Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Communications Officer, you will be responsible for planning and delivering a wide range of communications that contribute to increased brand awareness of the charity, demonstrate the charity’s expertise and impact, educate the public about cancer prevention, signs, symptoms and screening and support the generation of income for the charity.
Specifically, you will:
-
Plan, research, create and distribute creative media content, including press releases, blog posts, case studies and videos, to support research, services, cancer insight, fundraising, events, retail, corporate partnerships and campaigns.
-
Proactively seek, identify and engage in media opportunities, such as attending events, organising photo opportunities and meeting face-to-face with case studies.
-
Manage third-party suppliers such as photographers and film production agencies, obtaining quotes, providing clear briefings and ensuring work is delivered on time and within budget.
-
Respond to press enquiries efficiently and to a high standard. Understand which media enquiries are appropriate for the charity’s brand and key messages and those which are not, so that the charity prioritises only those which are value-adding.
-
Organise TV, radio and press interview opportunities for the Chief Executive, Directors and Heads of. Prepare clear briefings for interviewees.
-
Demonstrate and convey professionalism at all times and represent the charity when communicating with the media, members of the public, volunteers and supporters to demonstrate the charity’s core values.
-
Monitor and evaluate the charity’s media coverage and the digital impact of PR content, providing a monthly media clippings report.
-
Provide PR input to the charity’s Leadership Team, Board reports and performance dashboards.
-
Maintain continuous awareness of industry news and regularly update colleagues on key developments.
About You
To be considered for this role, you will need:
-
To be educated to a degree or equivalent level of education or have relevant experience in a similar role at a similar level.
-
Previous media experience, whether through journalism or a PR / in house media assistant role.
-
Experience in building relationships with colleagues and journalists and managing media opportunities such as interviews, broadcast opportunities and photocalls.
-
An ability to write compelling copy for multiple audiences, and media channels, often translating complicated information into a format that is easily understood by readers.
-
An agile media mind, able to spot the key storyline that will maximise the possibility of media coverage and attract the attention of the media.
-
An evaluative mindset, supporting continual improvement by analysing coverage and associated data from media activity.
-
An ability to keep a calm head when faced with a reactive media situation in a manner that best protects the reputation of the charity
-
A thoughtful and empathetic outlook, able to engage with people affected by cancer with sensitivity and respect.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 21 May 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us via our website.
The client requests no contact from agencies or media sales.
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Administrators handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This is a 12-month fixed term contract, or on return of the substantive post holder, due to a secondment. This role will you to be in the office 2-3 days per week depending on business needs.
Main duties and responsibilities of the role:
Supporter engagement
· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
· Managing email enquiries, either by responding or forwarding as necessary.
· Responding to written enquiries received in the post.
· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
· Recording feedback received by the charity and assisting in the resolution of complaints.
· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
· Processing and thanking donations relating to regional fundraising and sporting events.
· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.
· Opening and batching incoming post.
· Updating team procedures as required.
· Archiving, scanning and filing documents.
What we are looking for:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Engaging and professional telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Professional and hard-working team player.
· Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £22,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 19th May 2024 with interviews likely to be held week commencing the 27th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Deputy Shop Manager
Hull, East Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Deputy Shop Manager you will be responsible for setting up our brand-new shop in Hull, supporting the Shop Manager in implementing processes and ways of working.
You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
-
Play an active part in running our shop in Hull, supporting the Shop Manager in implementing processes and ways of working.
-
Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
-
Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
-
Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
-
Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
-
Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
-
Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
-
To be ideally educated to GCSE level or equivalent but not essential.
-
To have Experience of managing people/volunteers including recruitment and development.
-
To have previous retail experience in charity sector or commercial sector is desirable.
-
To be highly organised with good time management skills.
-
To be able to prioritise workload and meet deadlines.
-
To be able to use own initiative.
-
To be resilient and adaptable to change.
-
To have good planning, guiding and motivation skills to successfully achieved targeted income is desirable.
-
Good written and numeric skills are desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 21 May 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.